Try our new research platform with insights from 80,000+ expert users
reviewer1303821 - PeerSpot reviewer
Network Security Engineer at a tech vendor with 51-200 employees
Real User
Stable with a good user interface but could have better security updates
Pros and Cons
  • "Technical support is helpful and knowledgeable."
  • "The product does need a bit of configuration. It's not quite ready to go out of the box."

What is most valuable?

Via the management display, you can actually manage multiple firewalls within it. We have multiple sites and are able to manage multiple firewalls very well.

The initial setup was straightforward.

The solution scales well.

The product has been quite stable so far.

Technical support is helpful and knowledgeable.

The user interface is pretty good.

The pricing of the product is fair. It's not too high.

What needs improvement?

The product does need a bit of configuration. It's not quite ready to go out of the box.

The solution could do a bit more with its security updates. Palo Alto in general could be a bit more secure.

Support is pretty good, however, they could always be a bit faster and more responsive.

For how long have I used the solution?

I've been using Palo Alto products for three years and Panorama for about one year. 

What do I think about the stability of the solution?

The solution is very stable. We didn't have any issues with crashes or freezing. There aren't bugs or glitches. It works well.

Buyer's Guide
Palo Alto Networks Panorama
May 2025
Learn what your peers think about Palo Alto Networks Panorama. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.

What do I think about the scalability of the solution?

The solution can scale if you need it to.

We have multiple sites. We have ten to 20 branches across India.

How are customer service and support?

Technical support is pretty good. they have good engineers on their side. They are very helpful and they follow up. We're very satisfied with their level of support.

How was the initial setup?

The installation process took several steps. First of all, we needed to do all the media files. I basically just downloaded the media files from the folder. Then we deployed into the VM. We added a management tool in Palo Alto. After that, we needed to ensure that the Palo Alto and Panorama were using the correct serial number, and we needed to set up a template to get a US2. We then purchased a warranty and listed the policies from the Panorama to Palo Alto. 

I'm not quite sure how long the full deployment took.

What's my experience with pricing, setup cost, and licensing?

The solution isn't too expensive. It's reasonable, especially if you compare it to other options on the market.

What other advice do I have?

We are Palo Alto partners.

I believe I am using a variation of version nine from Panorama. I've deployed the solution on a virtual machine, however, I've never deployed it to the cloud.

I'd recommend the solution to others.

Overall, I would rate it at a seven on a scale from one to ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Project Specialist at integra software
Real User
A centralized management system that provides global visibility
Pros and Cons
  • "The reporting is great."
  • "The notification and alerting system could be improved."

What is our primary use case?

Within our organization, there are roughly 800 users using Palo Alto Networks Panorama. We may continue using this solution in the future, we're not quite sure yet.

What is most valuable?

The reporting is great.

What needs improvement?

The notification and alerting system could be improved.

For how long have I used the solution?

I have been using Palo Alto Networks Panorama for three years. 

What do I think about the scalability of the solution?

Palo Alto Networks Panorama is both scalable and stable.

How are customer service and technical support?

I am very satisfied with the customer support.

How was the initial setup?

The installation process was very easy, however, installation times can vary quite a bit. For us, it took roughly a month and a half. 

What about the implementation team?

We implemented this solution through a vendor support team. 

What other advice do I have?

I would recommend this solution to other interested companies. Overall, on a scale from one to ten, I would give Palo Alto Networks Panorama a rating of nine.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Palo Alto Networks Panorama
May 2025
Learn what your peers think about Palo Alto Networks Panorama. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.
reviewer1336062 - PeerSpot reviewer
Chief Cloud Architect at a tech services company with 1,001-5,000 employees
Real User
Operate more efficiently with fewer errors in security measures
Pros and Cons
  • "Palo Alto technical support is excellent."
  • "The compliance features are very effective at identifying things that need to be properly hardened."
  • "Networks Panorama has improved our organizational security"
  • "This would be a better solution if it were more tightly integrated with the firewalls."

What is our primary use case?

We are using it to manage the configuration of the firewall to validate that the environment is properly hardened (i.e., vulnerabilities are minimized).  

How has it helped my organization?

Networks Panorama has improved our organization by allowing us to operate more efficiently and make sure that fewer errors are made in our security setup and choices.  

What is most valuable?

The most valuable feature in my opinion is the compliance capabilities that help us meet defined requirements. These features are very effective at identifying things that need to be properly hardened.  

What needs improvement?

I would like to see Networks Panorama more integrated into the firewall solutions rather than being a separate component. This would be helpful so that we can do rule-based change management for the firewall through it as well.  

For how long have I used the solution?

I have been using Palo Alto Networks Panorama for about nine months.  

What do I think about the stability of the solution?

I think that Networks Panorama has been a very stable solution.  

What do I think about the scalability of the solution?

I have not had any issues in working with the scalability of the product. We have about five users who are primarily IP security that work directly with the product. The number of users is not a problem. The scalability obviously has to do with applying the product to the architecture.  

How are customer service and technical support?

My experience with Palo Alto technical support has been excellent.  

How was the initial setup?

The installation and setup are very straightforward.  

What's my experience with pricing, setup cost, and licensing?

The pricing model is reasonable for this class of solutions.  

What other advice do I have?

Implementing Palo Alto Panorama is something I would strongly recommend for people who are considering it that have a need for this kind of security solution. It makes your life a lot easier in building a robust security response.  

On a scale from one to ten (where one is the worst and ten is the best), I would rate this product overall as a nine-out-of-ten. If they fix the integration, that would bring it up pretty much right to a ten-of-ten at least for now.  

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1417920 - PeerSpot reviewer
Regional Manager, Management Information Systems at a wellness & fitness company with 501-1,000 employees
Real User
Provides great centralized management which saves us time
Pros and Cons
  • "Centralized management is a valuable feature."
  • "Lacking in speed and reliability."

What is our primary use case?

We use the solution to manage the several Palo Alto firewalls we have. We are customers of Palo Alto and I'm an information systems and security manager.

What is most valuable?

I think the centralized management is a valuable feature because you can set corporate wide policies and push it out to all the firewalls without touching each one. 

What needs improvement?

I'd like to see improvement in the speed and reliability of the solution. They're the two things most important to me right now. 

For how long have I used the solution?

I've been using the solution for the past 18 months. 

What do I think about the stability of the solution?

The solution always runs but the problems we have occur when we make changes. Sometimes the results are not what we expected. Sometimes you make changes in the software and then you push it to the firewalls. Theoretically, you should be able to make the changes and push at the same time but we have found that we have to save them first and then push. After that it usually works. That process could be simplified. We have two people using the solution.

What do I think about the scalability of the solution?

I can't speak to the scalability of the solution. 

How was the initial setup?

We hired a consultant for the initial setup. None of our staff are firewall engineers. We're more like firewall administrators and our environment is quite complex. 

What other advice do I have?

I would rate this solution an eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
SeniorCo0e47 - PeerSpot reviewer
Senior Consultant at a financial services firm with 501-1,000 employees
Consultant
It has freed up staff time, which is where we are seeing ROI
Pros and Cons
  • "It has made our ROIs easier, but consolidating the correlation of data into one single point, which is pretty great."
  • "We had some challenges with the initial setup, but it was more on a learning curve basis."

What is our primary use case?

It is our end all, be all, for all of our firewalls throughout the regions that we support.

How has it helped my organization?

It allows us to do our day-to-day administration of all the files, because we're doing it from one central place. It stops us from jumping into each firewall, so we can make our changes.

It has made our ROIs easier, but consolidating the correlation of data into one single point, which is pretty great.

What is most valuable?

The management console: It provides a single pane of glass for all the firewalls to feed information into. 

What do I think about the stability of the solution?

We haven't had any issues with it. The vendors been great.

What do I think about the scalability of the solution?

The scalability has been great.

How are customer service and technical support?

The technical support has been awesome.

Which solution did I use previously and why did I switch?

Our agency is very immature from a security perspective. So, we needed something that could provide more data.

How was the initial setup?

We had some challenges with the initial setup, but it was more on a learning curve basis. The support and team for the setup have been pretty seamless with minor tweaks here and there.

What about the implementation team?

We used an integrator for the deployment: Advanced Cyber Technologies LLC.

What was our ROI?

The solution has increased staff productivity. The amount depends on usage, whether it is a heavy or slow week. It has freed up staff time, which is where we are seeing ROI.

What other advice do I have?

Ensure you get professional services with the tool.

We are very satisfied with everything that they provides us. This product has significantly helped with implementing new leadership strategy, getting metrics, and being able to actually assign a risk floor.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Consultant at a tech services company with 501-1,000 employees
Reseller
Can be used for centralized management but has a complex initial setup
Pros and Cons
  • "One valuable feature is centralized management. We are able to manage it centrally for two to three remote offices, our head office and our data centers. So, it is very simple to manage."
  • "The initial setup requires expertise and can be a bit complex."

What is our primary use case?

We have five to six firewalls, and we manage those firewalls with Palo Alto Networks Panorama.

What is most valuable?

One valuable feature is centralized management. We are able to manage it centrally for two to three remote offices, our head office and our data centers. So, it is very simple to manage.

The second valuable feature is that it stores a lot of the logs. When we require it, we can get the dump, and we can get the logs.

What needs improvement?

Palo Alto must provide a cloud-based feature or solution.

The initial setup requires expertise and can be a bit complex.

I would like to see the management be a bit more simple than it is currently.

For how long have I used the solution?

I've been using this solution for around two and a half years.

What do I think about the stability of the solution?

I find Panorama to be a stable solution.

What do I think about the scalability of the solution?

As for scalability, I tried to add on a Prisma Access plugin, and it was able to take the load.

There are five firewalls behind Panorama, and there are 200-300 users behind these five firewalls.

How are customer service and technical support?

We have made calls to and raised issues with technical support, and they have been responsive.

How was the initial setup?

The initial setup is a bit complex and requires expertise. Configuring a firewall is a bit easier than configuring multiple firewalls at a time through Panorama. To create device groups and templates, and to manage everything is a bit difficult the first time.

What's my experience with pricing, setup cost, and licensing?

We have a yearly license. The cost is not that high and not that cheap either.

What other advice do I have?

If you have multiple firewalls, like around 10 to 15 firewalls, then you should go for Palo Alto Networks Panorama. If you do not have more than 10 firewalls, I would not recommend that you go with it.

If I were to rate it on a scale from one to ten, I would rate Palo Alto Networks Panorama at seven.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
PeerSpot user
Technology consultant at a tech services company with 501-1,000 employees
Real User
Superior firewall management, plenty of features, and scalable
Pros and Cons
  • "The most valuable features of this solution are that it works better than a normal firewall, easy to explorer all of its features, and it has the Log Collector mode. This mode allows us to store our logs for two years in the solution itself."
  • "There is a need to improve the upgrade process. When we are upgrading the solution we are facing some issues with Elasticsearch services. Every time we upgrade it takes a long time to become stable."

What is our primary use case?

We are using this solution to manage our two perimeter devices. We have two firewall setups; one perimeter and one internal firewall and we have two different Panorama for managing both set of firewall.

What is most valuable?

The most valuable features of this solution are that its look & feel is exactly same as normal firewall, easy to explorer all of its features, also it has the Log Collector mode. This mode allows us to store our logs for two years in the solution itself. 

What needs improvement?

There is a need to improve the upgrade process. When we are upgrading the solution we are facing some issues with Elasticsearch services. Every time we upgrade it takes a long time to become stable.

In an upcoming release, I recommend having policy segmentation because that will help Panorama. There is no policy segmentation as you would find in Check Point. 

For how long have I used the solution?

I have been using this solution for two years.

What do I think about the stability of the solution?

The stability needs some improvement during some operations.

What do I think about the scalability of the solution?

The solution is scalable. We have the solution on a VM and we only need to increase our storage to scale. One of my clients is a bank and they have approximately 2,000 employees using the solution.

We are using this solution on a daily basis. The operation team is using it for log search, deploying policies, and a few other operations. I do not think we need a second instance of this solution running because security features are working with the firewall and not on Panorama.

How are customer service and technical support?

The technical support is very good. Whenever we face an issue the technical support team helps a lot.

How was the initial setup?

In the initial setup in our case, we are using the single setup firewall with panorama. the usual templates, stacks, and devices group is works good with multiple firewalls. But with single firewall setup This whole process has become very complicated and very confusing. There should be some provision for a single setup firewall to avoid the template stacks and templates. 

What's my experience with pricing, setup cost, and licensing?

The solution is priced well and there is a license for this solution that we pay annually for. 

Which other solutions did I evaluate?

I previously evaluated Check Point and Fortinet. Check Point security management server is altogether a different GUI & cannot work without SMS and Fortinet is also different because FortiAnalyzer is only used for log collection.

This solution features I would recommend over Fortinet and Check Point because it has the same look as a firewall and there is no more difference between firewall and Panorama. We can deploy policy & other configurations without panorama as well. 

What other advice do I have?

I would advise those wanting to implement this solution that is pretty straightforward, and Palo Alto has written very detailed documentation on their website. If you go through that it is very easy to deploy. You will not run into any issues if you follow the documentation.

I recommend this solution to others.

I rate Palo Alto Networks Panorama a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1470609 - PeerSpot reviewer
Network Architect at a consultancy with 10,001+ employees
Real User
Centralized firewall and update management, excellent support, but needs better cloud integration
Pros and Cons
  • "Centralized firewall management and update management are the most valuable features."
  • "They can improve its cloud integration."

What is our primary use case?

It is a central firewall management solution.

What is most valuable?

Centralized firewall management and update management are the most valuable features.

What needs improvement?

They can improve its cloud integration. 

For how long have I used the solution?

I have been using this solution for more than five years.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

We haven't scaled it. Currently, five to ten people are using it on a daily basis.

How are customer service and technical support?

Their technical support is excellent.

How was the initial setup?

Its initial setup is very simple.

What about the implementation team?

It was done internally. It does require maintenance, and the administrators are responsible for this.

What other advice do I have?

I would recommend this solution. I would rate Palo Alto Networks Panorama a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Palo Alto Networks Panorama Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free Palo Alto Networks Panorama Report and get advice and tips from experienced pros sharing their opinions.