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Olajide Olusegun - PeerSpot reviewer
Network Team Lead at Atlas Security
MSP
Top 5Leaderboard
Centralized management and monitoring of Palo Alto firewalls, giving detailed status of the devices, reports on data, logs and events of the firewalls.
Pros and Cons
  • "A valuable feature of Palo Alto Networks Panorama is reporting because it gives you different reports on data, logs, and threats. I also like the centralized firewall management feature of the product."
  • "A bottleneck in Palo Alto Networks Panorama is the licensing. The licensing model for the product is complicated. Another area for improvement is the PDF report generation because you'll notice that it's missing some details."

What is our primary use case?

Palo Alto Networks Panorama is similar to Cisco FMC, for centralized management and monitoring of multiple Palo Alto firewalls. You can push your configuration from Palo Alto Networks Panorama to all your Palo Alto Networks firewalls. You then receive different data reports, threat reports, threat logs, and system logs. You don't need to log into each firewall to get that information or configure it because you can see or do it all in Palo Alto Networks Panorama. If there is any issue or link failure, you'll find that information on Palo Alto Networks Panorama, so the product is best for the centralized management of firewalls.

How has it helped my organization?

For a few projects, we used Palo Alto Panorama to manage the firewalls.

What is most valuable?

A valuable feature of Palo Alto Networks Panorama is reporting because it gives you different reports on data, logs, and threats. It has easy policy management and control, NAT, PBF, decryption, and visibility.

I also like the centralized firewall management feature of the product.

The technical support for Palo Alto Networks Panorama is responsive.

What needs improvement?

A bottleneck in Palo Alto Networks Panorama is the licensing. The pricing and licensing model for the product is expensive and can be complicated, or it could be because I'm more familiar with Cisco licensing, which I find brilliant and easy, compared to Panorama licensing, which could be hell.

Another area for improvement in Palo Alto Networks Panorama is report generation.

It is expensive and suitable mostly in big enterprise environment.

Buyer's Guide
Palo Alto Networks Panorama
May 2025
Learn what your peers think about Palo Alto Networks Panorama. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Palo Alto Networks Panorama for nine years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is a scalable solution.

How are customer service and support?

The technical support team for Palo Alto Networks Panorama is very responsive. The support staff will call you even after the case is closed, asking you how the support was and that he hopes the same issue doesn't resurface. Panorama support is excellent.

How would you rate customer service and support?

Positive

How was the initial setup?

I found the initial setup for Palo Alto Networks Panorama easy.

What's my experience with pricing, setup cost, and licensing?

Palo Alto Networks Panorama is more expensive than its counterpart Cisco FMC, although I have some clients who don't care about the budget but care more about extra features.

What other advice do I have?

Recently, my company upgraded the version of Palo Alto Networks Panorama for one of the clients, version 10.0.

If you are using Palo Alto Networks Panorama for the first time, I'll advise you not to use it if you only have one to two firewalls or if you only have a small environment. Better use the product if you have four to six firewalls and want centralized management.

I'll also tell you that Palo Alto Networks Panorama requires a higher level of technicality, so you must study a lot before using it. It would be best to familiarize yourself with licensing, threat protection, decryption policies, app override, DoS protection, etc. Still, I can say that Palo Alto Networks Panorama is an excellent product to use.

My rating for the product is eight out of ten.

I'm a customer of Palo Alto Networks Panorama.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Md. Soyaeb Hossain - PeerSpot reviewer
Senior Manager at Technometrics Limited
Real User
Manage devices centrally, reliable, and good technical support
Pros and Cons
  • "The most valuable aspect of this solution is the ability to manage our devices centrally. Additionally, we can monitor the workforce connections, receive reports, and use the backup feature."

    What is our primary use case?

    We have firewalls in different locations and we want to manage them centrally to see all the information available. The best way to do this is by using this solution, we are able to monitor, manage, and have visibility of the networks.

    What is most valuable?

    The most valuable aspect of this solution is the ability to manage our devices centrally. Additionally, we can monitor the workforce connections, receive reports, and use the backup feature.

    What needs improvement?

    There are times when we are backing up a device centrally, we do not get a full backup. We are able to do a full backup of all the devices but when we attempt to backup a single device, it only does the backup of a few presets and not the full configuration.

    In the future, they could improve by providing better management of the devices, such as bandwidth. 

    For how long have I used the solution?

    I have been using the solution within the last 12 months.

    What do I think about the stability of the solution?

    The stability is good.

    What do I think about the scalability of the solution?

    The solution is scalable. You are able to go through this solution and download from the internet upgrades to push them to the certain devices that need it.

    How are customer service and technical support?

    The technical support is good. I receive a resolution from the technical support whenever I have dealt with them.

    How was the initial setup?

    We sometimes have difficulty with the deployment configuration.

    What's my experience with pricing, setup cost, and licensing?

    The solution requires a license and the price is higher than competitors. It would be better for them to decrease the price or maximize the discount.

    What other advice do I have?

    I would recommend this solution to others if you have multiple sites and you want to manage them centrally.

    I rate Palo Alto Networks Panorama a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Buyer's Guide
    Palo Alto Networks Panorama
    May 2025
    Learn what your peers think about Palo Alto Networks Panorama. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
    851,823 professionals have used our research since 2012.
    Kelvin Choy - PeerSpot reviewer
    Security Specialist at Television Broadcasts Ltd
    Real User
    An affordable and easy-to-use solution, though central firewall management could be better
    Pros and Cons
    • "The solution is easy to use."
    • "The central firewall management could be better."

    What is our primary use case?

    We use the solution for long-term traffic blocks when our management needs to receive information on specific events or for theory testing. Panorama sits on the firewall and manages traffic blocking.

    What is most valuable?

    The solution is easy to use. 

    What needs improvement?

    The central firewall management could be better. 

    For how long have I used the solution?

    I've been working with Panorama for two years. 

    What do I think about the stability of the solution?

    The solution is stable; we didn't have any downtime.

    What do I think about the scalability of the solution?

    Our IT department has around four users who manage the solution, and another department has over ten end users.

    How are customer service and support?

    We contacted technical support in Hong Kong, provided by a local partner of Panorama, and they aren't the best; there is room for improvement.

    How would you rate customer service and support?

    Neutral

    How was the initial setup?

    Another division handled the initial setup, but they said the deployment should be easy as it doesn't require complex tasks. It's simple to open the software and configure the tool.

    What's my experience with pricing, setup cost, and licensing?

    The solution is relatively cheap; I rate it four out of five for affordability. 

    Which other solutions did I evaluate?

    I evaluated another solution, but Panorama is easy to use and deploy, plus the performance is better. I can quickly install policies.

    What other advice do I have?

    I rate the product seven out of ten. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Ahmet Top - PeerSpot reviewer
    Regional Manager at Barikat
    Reseller
    Feature rich, scalable, and helpful support
    Pros and Cons
    • "Palo Alto Networks Panorama has a lot of features."
    • "The price of Palo Alto Networks Panorama could be better."

    What is most valuable?

    Palo Alto Networks Panorama has a lot of features.

    What needs improvement?

    The price of Palo Alto Networks Panorama could be better.

    For how long have I used the solution?

    I have been using Palo Alto Networks Panorama for approximately four years.

    What do I think about the stability of the solution?

    Palo Alto Networks Panorama is stable.

    What do I think about the scalability of the solution?

    The scalability of Palo Alto Networks Panorama is good. We have middle to large enterprises using this solution.

    How are customer service and support?

    The technical support is very good and they are at the top of the class.

    Which solution did I use previously and why did I switch?

    If the customer doesn't have the budget, I recommend Fortinet. It is not the same level as Palo Alto Networks Panorama, but for a budget, it is an advantage. Check Point is a little bit complex, compared to Palo Alto. If the customer is looking for the technical specifications then Palo Alto Networks Panorama is the best. If the customer is on a budget, there are alternatives.

    How was the initial setup?

    The initial setup of Palo Alto Networks Panorama is easy and takes approximately one day.

    What's my experience with pricing, setup cost, and licensing?

    Palo Alto Networks Panorama is a more expensive solution than competitors. They should lower the price to stay competitive.

    What other advice do I have?

    All my clients are happy and satisfied with the solution. We can strongly recommend it to others.

    I rate Palo Alto Networks Panorama a nine out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer:
    PeerSpot user
    reviewer978189 - PeerSpot reviewer
    Sr. Director, Security and Architecture at a pharma/biotech company with 11-50 employees
    Real User
    Provides visibility into what is going on, 100% stable, and infinitely scalable
    Pros and Cons
    • "Panorama enables you to provision all your firewalls and other things as a cluster. It is quite useful for that."
    • "Its UI and usability could be improved. The way the UI looks could be improved to make it a little bit more intuitive. Other than that, it is a pretty simple product."

    What is our primary use case?

    It is essentially a lightweight SIEM, so it'll detect and flag any sort of vulnerabilities or attacks on your network.

    I've been using the most recent version of it. In terms of deployment, it is on the cloud. It is a private cloud. It is Palo Alto's Cloud, and I think they host on AWS.

    How has it helped my organization?

    It centralized the management of our Palo Alto systems. It provided more visibility into what was going on. It sort of gave a single painted glass picture instead of 25 different pictures.

    What is most valuable?

    Panorama enables you to provision all your firewalls and other things as a cluster. It is quite useful for that.

    It is a very simple product. It does what it is designed to do.

    What needs improvement?

    Its UI and usability could be improved. The way the UI looks could be improved to make it a little bit more intuitive. Other than that, it is a pretty simple product.

    For how long have I used the solution?

    I have been using this solution for four or five years.

    What do I think about the stability of the solution?

    It is 100% stable.

    What do I think about the scalability of the solution?

    It is highly scalable. It is pretty much infinite.

    In terms of the users, the Firewall Management team and the Security team use it. There are probably only 10 people who really have access to it. They also take care of its maintenance.

    It is being used extensively at the moment. Its usage will just kind of naturally grow over time. As we deploy more devices, we'll put them into Panorama for management.

    How are customer service and support?

    Palo Alto is very good at technical support. They're a 10 out of 10. They're very good.

    Which solution did I use previously and why did I switch?

    We used FireMon in the past. It does a little bit more, but it is not as tightly integrated as the Palo Alto solution.

    How was the initial setup?

    It was very straightforward and very simple. I helped them roll it out and watch them spin it up. I didn't do anything configuration-wise, but I think it took us 10 minutes. It was that fast.

    What about the implementation team?

    It was done in-house.

    What's my experience with pricing, setup cost, and licensing?

    Its licensing is yearly and multi-yearly. It is not expensive.

    What other advice do I have?

    Be prepared for simple. It is not complicated. You're up and running in 10 minutes, so you'll be surprised.

    It is only for Palo Alto products, so you can't scale it to anything else. It does what it is designed to do, which is to manage Palo Alto firewalls and other Palo Alto equipment.

    I would rate it a 10 out of 10. It is a pretty simple platform; it is just the UI that can be made a little more intuitive. That's it.

    Which deployment model are you using for this solution?

    Private Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Manager - Projects & Programs at BhaktiVedanta Hospital
    Real User
    Easy to set up with a nice user interface and good technical support
    Pros and Cons
    • "The installation process is very simple."
    • "The configuration could be a bit better."

    What is our primary use case?

    We primarily use the product for security purposes. 

    What is most valuable?

    Security is the most valuable aspect of this solution. We find that the security level is very high.

    The user interface is very good. it's easy to navigate and very user-friendly.

    The installation process is very simple.  

    The product is scalable. 

    The stability has been good.

    We have found the technical support to be very helpful.

    What needs improvement?

    The configuration could be a bit better. For us, it's a critical aspect. We've noticed Cisco may be better in this regard. 

    For how long have I used the solution?

    We only recently upgraded the solution within the last six months.

    What do I think about the stability of the solution?

    The stability of Palo Alto is good. We don't have issues with bugs or glitches. It doesn't crash or freeze. 

    What do I think about the scalability of the solution?

    We have found the solution to be scalable. Users can expand it if they need to.

    How are customer service and technical support?

    Technical support from Palo Alto has been very good. We are quite satisfied with the service we receive. 

    How was the initial setup?

    The installation process is not overly complex or difficult. It's very easy and quite straightforward. A company shouldn't have any issues with it.

    Which other solutions did I evaluate?

    We've looked at Cisco and noted that configurations seem to be easier using that product as opposed to Palo Alto. That said, Palo Alto is okay and still manageable. 

    What other advice do I have?

    We are just customers and end-users.

    I would rate the solution at a ten out of ten. We have been quite pleased with its capabilities.

    At this time, I would definitely recommend the solution to other companies and organizations. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Security Manager at a transportation company with 1,001-5,000 employees
    Real User
    Easy to use and the threat analysis functionality works well
    Pros and Cons
    • "The most valuable feature is the Threat Intelligence."
    • "I would like to have better analytics."

    What is our primary use case?

    This product is part of our overall security solution.

    What is most valuable?

    The most valuable feature is the Threat Intelligence.

    It is easy to use.

    What needs improvement?

    I would like to have better analytics.

    The network traffic analysis (NTA) is something that you can add on to get more insight from the traffic passing through the firewall, and it should be included.

    For how long have I used the solution?

    We have been working with Panorama for at least five to six years.

    What do I think about the stability of the solution?

    Palo Alto Panorama is a stable product.

    What do I think about the scalability of the solution?

    We did not have any challenges with respect to scalability.

    How are customer service and technical support?

    Our team has managed properly so we have not often needed to contact technical support. I would say that they are okay, as we have not had any problems with them.

    Which solution did I use previously and why did I switch?

    We are currently using several different firewalls. There is Check Point, Fortinet, Juniper, and Palo Alto. Check Point was the first one that we used.

    How was the initial setup?

    The initial setup is straightforward and it took a couple of weeks to deploy.

    What about the implementation team?

    Our in-house team handled the deployment and is responsible for maintenance.

    What's my experience with pricing, setup cost, and licensing?

    Palo Alto is expensive and there are many cheaper firewalls, but they do not work as well.

    What other advice do I have?

    My advice to anybody who is looking at this solution is that it is easy and straightforward to use, although more difficult than some to deploy. It is expensive but if you can afford it, then it's worth it.

    I would rate this solution an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Mohamed Farouk Zyada - PeerSpot reviewer
    PS & Technical Manager at a tech services company with 11-50 employees
    Real User
    Top 5Leaderboard
    Useful management functionalities an god performance but needs better integration
    Pros and Cons
    • "Panorama provides management functionalities."
    • "Integration between Panorama and the Edge Firewall has a lot of issues, like different configuration assets, configuration object templates, lack of flexibility, and not a good browser."

    What is our primary use case?

    We are dealing with Palo Alto Networks as a firewall.

    What is most valuable?

    Panorama provides management functionalities.

    What needs improvement?

    Integration between Panorama and the Edge Firewall has a lot of issues, like different configuration assets, configuration object templates, lack of flexibility, and not a good browser. It needs improvement in saving and synchronization.

    For how long have I used the solution?

    We have been dealing with Panorama for one year.

    What do I think about the stability of the solution?

    There is no issue about performance. However, keeping the communication between Panorama and the Edge Firewall is a big issue if there is a different configuration version between both Panorama and Firewall.

    What do I think about the scalability of the solution?

    We are not working over a complex network, but Panorama manages about six to eight firewalls. We may face a lot of issues when scaling up.

    How are customer service and support?

    The first layer of support is not very good. The second layer is better.

    How would you rate customer service and support?

    Neutral

    Which solution did I use previously and why did I switch?

    We switched from a different solution.

    What other advice do I have?

    Panorama has a lot of issues accessing and configuring the firewall or deploying the firewall from Panorama. I'd rate the solution five out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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    Buyer's Guide
    Download our free Palo Alto Networks Panorama Report and get advice and tips from experienced pros sharing their opinions.
    Updated: May 2025
    Buyer's Guide
    Download our free Palo Alto Networks Panorama Report and get advice and tips from experienced pros sharing their opinions.