We use the solution for long-term traffic blocks when our management needs to receive information on specific events or for theory testing. Panorama sits on the firewall and manages traffic blocking.
Security Specialist at Television Broadcasts Ltd
An affordable and easy-to-use solution, though central firewall management could be better
Pros and Cons
- "The solution is easy to use."
- "I evaluated another solution, but Panorama is easy to use and deploy, plus the performance is better."
- "The central firewall management could be better."
What is our primary use case?
What is most valuable?
The solution is easy to use.
What needs improvement?
The central firewall management could be better.
For how long have I used the solution?
I've been working with Panorama for two years.
Buyer's Guide
Palo Alto Networks Panorama
July 2026
Learn what your peers think about Palo Alto Networks Panorama. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
908,877 professionals have used our research since 2012.
What do I think about the stability of the solution?
The solution is stable; we didn't have any downtime.
What do I think about the scalability of the solution?
Our IT department has around four users who manage the solution, and another department has over ten end users.
How are customer service and support?
We contacted technical support in Hong Kong, provided by a local partner of Panorama, and they aren't the best; there is room for improvement.
How was the initial setup?
Another division handled the initial setup, but they said the deployment should be easy as it doesn't require complex tasks. It's simple to open the software and configure the tool.
What's my experience with pricing, setup cost, and licensing?
The solution is relatively cheap; I rate it four out of five for affordability.
Which other solutions did I evaluate?
I evaluated another solution, but Panorama is easy to use and deploy, plus the performance is better. I can quickly install policies.
What other advice do I have?
I rate the product seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Engineer at a mining and metals company with 201-500 employees
Stable, Easy to pull information from the logs, But the current documentation is not detailed enough
Pros and Cons
- "I found it easy to learn how to pull information from the logs."
- "I find the portal, and the filter function to be the most valuable features."
- "The current documentation is not detailed enough."
- "I would like to see more real-world testing before updates and patches are released in the live environment."
What is our primary use case?
The solution is used for VPN, and Firewall protection.
What is most valuable?
I find the portal, and the filter function to be the most valuable features. I found it easy to learn how to pull information from the logs.
What needs improvement?
I would like to see more real-world testing before updates and patches are released in the live environment. The last VPN update that was released caused a problem that kicked users out. I would also like to see better documentation. The current documentation is not detailed enough.
For how long have I used the solution?
I have been using the solution for a month and our organization has been using the solution for about four years.
What do I think about the stability of the solution?
The solution for the most part appears to be stable. I haven't had any major concerns.
What about the implementation team?
The implementation was through a vendor.
What's my experience with pricing, setup cost, and licensing?
Although I don't have direct knowledge of the setup cost I believe it is mid-range. There is also an additional cost for the VPN service.
What other advice do I have?
I would rate the solution a six out of ten.
I was not part of the initial setup so I don't know how straightforward it was.
The solution is used across six businesses for both the service and the workstations.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Palo Alto Networks Panorama
July 2026
Learn what your peers think about Palo Alto Networks Panorama. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
908,877 professionals have used our research since 2012.
Sales engineer at MUK
Easy to set up, user-friendly, and offer various types of deployment capabilities
Pros and Cons
- "It is really useful for big deployments."
- "This is like a cherry on the top of all of your network security from Palo Alto in your organization."
- "It is not a cheap product."
What is our primary use case?
The basic use case is when you have a lot of Palo Alto Networks firewalls. Panorama is a security management tool for all of your Palo Alto Network devices. Every time you create some configurations or when you need to manage a lot of branches with Palo Alto Network devices, and when you need to group these branches to use the policies, the configurations on a group of devices, it's useful. It's easier to use Panorama to manage stuff.
What is most valuable?
It's user-friendly. Users can easily manage the configurations, the policies, and the objects inside Panorama, inside the Palo Alto Network devices.
It is really useful for big deployments. It's useful for users that have two devices.
We have the ability to install Panorama in a public cloud deployment, and of course, Palo Alto also has their own cloud in which you can store the logs of all of your devices and basically get the reporting and get management for these logs through Panorama. Palo Alto has cloud firewalls and they are also manageable through Panorama. This is like a cherry on the top of all of your network security from Palo Alto in your organization.
The setup is easy.
What needs improvement?
It is not a cheap product. Some kinds of Palo Alto devices can cost a few thousands of dollars, and Panorama will be even higher. For the big customers that have a lot of devices, it is crucial to get all the benefits from the Palo Alto Networks portfolio regarding network security.
For a highly secure environment, they sometimes need only hardware appliances, not a virtual machine.
For how long have I used the solution?
Palo Alto Networks was the first vendor in my cybersecurity career. I started to work with Palo Alto Networks at my first job in a small integrator company in Ukraine. I've been working with Panorama for maybe 16 or 17 years. There was a small period of three years between this experience, and now I'm again working with Palo Alto Networks.
What do I think about the stability of the solution?
It's really stable. We have a public cloud and hardware and we have a virtual one, and all of them are really stable. We have not seen critical issues or a lot of comments from the customers that it is not a stable solution.
What do I think about the scalability of the solution?
It's really scalable. It's based on the number of devices. If you need 25 devices, it will be one license. If you need thousands of devices to manage, it will be another kind of license. It's really scalable and can install the machines with the high availability mode, so it's really stable.
How are customer service and support?
Support answers quickly. I have no issues with Palo Alto Network support. Basically, our company is an Accredited Support Center of the Palo Alto Networks for our customers and basically we are also providing support at the lowest levels.
How was the initial setup?
It's really straightforward to implement. It's not something where you need some special engineer. Palo Alto has a really great document portal, docs portal, where you can find all the needed information to deploy this. That said, it is really straightforward for any administrator who deployed something before. You just click next, next, next, you just then need to change a key, and that's all.
What's my experience with pricing, setup cost, and licensing?
It's not the cheapest solution. It can be quite expensive. There are other less costly options available on the market.
What other advice do I have?
I am working for an official distributor of Palo Alto Networks.
It is on-premises, and it has cloud abilities too. Public cloud deployments are available.
I can recommend the solution to new users and suggest, firstly, that they choose their mode of Panorama. They need to decide if they will deploy in a public cloud or maybe on-premises. If you have a lot of Palo Alto devices, you will need Panorama. If you have this significant amount of Palo Alto Network devices, when you get Panorama, you will get a lot of features that will make your life easier.
I'd rate the solution ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
Network Engineer at a tech vendor with 10,001+ employees
Has good stability and a straightforward setup
Pros and Cons
- "Palo Alto Networks Panorama has good stability. I didn't see any instability from it, and its initial setup was straightforward."
- "Palo Alto Networks Panorama has improved the way my company works, which is why my company uses it."
- "My company's getting whatever it needs from Palo Alto Networks Panorama, but in the cloud, there's an issue with CPU management, and that's an area for improvement. Though the normal data traffic doesn't go through the management interface, whenever there's an increase in the throughput, CPU management becomes high. If you increase the load, CPU management spikes, and it's what needs to be taken care of in Palo Alto Networks Panorama."
How has it helped my organization?
Palo Alto Networks Panorama has improved the way my company works, which is why my company uses it.
What is most valuable?
What I like about Palo Alto Networks Panorama is that it's stable and setting it up isn't complex.
What needs improvement?
My company's getting whatever it needs from Palo Alto Networks Panorama, but in the cloud, there's an issue with CPU management, and that's an area for improvement. Though the normal data traffic doesn't go through the management interface, whenever there's an increase in the throughput, CPU management becomes high. If you increase the load, CPU management spikes, and it's what needs to be taken care of in Palo Alto Networks Panorama.
For how long have I used the solution?
I've been using Palo Alto Networks Panorama for the past four years.
What do I think about the stability of the solution?
Palo Alto Networks Panorama has good stability. I didn't see any instability from it, though at times, the CPU goes high in terms of usage, and that's what you need to take care of.
What do I think about the scalability of the solution?
Palo Alto Networks Panorama is a scalable solution.
How are customer service and support?
Technical support for Palo Alto Networks Panorama, in my experience, was initially good, but now the wait time is longer. My company has a dedicated account manager, so it gets support, but in general, the response time is longer.
How was the initial setup?
The initial setup for Palo Alto Networks Panorama was straightforward. I didn't see any complexity. It was a normal firewall configuration. I haven't done any new deployment of Palo Alto Networks Panorama, but in the cloud environment, it didn't take much time for me, and you can complete a setup within one to two hours.
What about the implementation team?
We implemented Palo Alto Networks Panorama through a vendor team by Palo Alto, specifically for the on-premises deployment, to migrate from Check Point to Palo Alto Networks Panorama, but in the cloud environment, as it is a VM, we did it ourselves.
What other advice do I have?
Palo Alto Networks Panorama is deployed everywhere, particularly in the public cloud and on-premises as well.
My company is just a customer of Palo Alto Networks Panorama, but because it's a big company, it has a dedicated account manager in Palo Alto.
My company uses the solution extensively. There are more than six Panoramas. Forty to fifty firewalls are managed currently through Palo Alto Networks Panorama.
I'm rating Palo Alto Networks Panorama nine out of ten. It's a good solution. What would make my rating a ten is if the CPU management spike issue was addressed and if the delayed response of technical support was addressed as well. A few years ago, the response time from support was immediate, but now, there's a delay with the response, even though my company has a dedicated account manager from Palo Alto Networks Panorama, and this makes you think about a midsized company with no account manager in terms of how much time it gets a response from Palo Alto support.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Chief Technology Officer at DRS
Great stability and a central management component that makes it easy to manage many firewalls at once
Pros and Cons
- "From a configuration point of view, when we are implementing it for large organizations where the customer owns a hundred firewalls, it's just easy to manage them all at one central location."
- "Price is probably one of the biggest things that we struggle with, specifically with Palo, and that's across their whole portfolio."
What is our primary use case?
We are a cybersecurity business, so we are a Palo Alto reseller and integrator. We also use Palo Alto to run our firewalls in our own environment.
What is most valuable?
It's really the central management component that helps us. From a configuration point of view, when we are implementing it for large organizations where the customer owns a hundred firewalls, it's just easy to manage them all at one central location. I think that's probably one of the best features from a visibility component.
What needs improvement?
Price is probably one of the biggest things that we struggle with, specifically with Palo, and that's across their whole portfolio. Also, the tech support could be better.
For how long have I used the solution?
I have been working with this solution for about five years.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
The solution is easy to scale.
How are customer service and support?
On a scale of one to five, I would rate the technical support as a four.
How would you rate customer service and support?
Positive
How was the initial setup?
The setup process is simple and straightforward.
What's my experience with pricing, setup cost, and licensing?
If I were to rate the pricing of Palo on a scale of one to five, with one being really high and five being a good, reasonable price, I would rate Palo as a three.
Which other solutions did I evaluate?
We generally compare Palo Alto with the offerings from Check Point because they both seem to have the majority of the market share here in my region.
From a stability point of view, I think Panorama is better. Check Point is struggling with their current software releases along those lines, and Panorama is very good at releasing new features along those lines. Palo is a lot faster than a lot of the competitors on the market.
What other advice do I have?
I would rate Panorama as an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
Feature rich, scalable, and helpful support
Pros and Cons
- "Palo Alto Networks Panorama has a lot of features."
- "All my clients are happy and satisfied with the solution."
- "The price of Palo Alto Networks Panorama could be better."
- "Palo Alto Networks Panorama is a more expensive solution than competitors. They should lower the price to stay competitive."
What is most valuable?
Palo Alto Networks Panorama has a lot of features.
What needs improvement?
The price of Palo Alto Networks Panorama could be better.
For how long have I used the solution?
I have been using Palo Alto Networks Panorama for approximately four years.
What do I think about the stability of the solution?
Palo Alto Networks Panorama is stable.
What do I think about the scalability of the solution?
The scalability of Palo Alto Networks Panorama is good. We have middle to large enterprises using this solution.
How are customer service and support?
The technical support is very good and they are at the top of the class.
Which solution did I use previously and why did I switch?
If the customer doesn't have the budget, I recommend Fortinet. It is not the same level as Palo Alto Networks Panorama, but for a budget, it is an advantage. Check Point is a little bit complex, compared to Palo Alto. If the customer is looking for the technical specifications then Palo Alto Networks Panorama is the best. If the customer is on a budget, there are alternatives.
How was the initial setup?
The initial setup of Palo Alto Networks Panorama is easy and takes approximately one day.
What's my experience with pricing, setup cost, and licensing?
Palo Alto Networks Panorama is a more expensive solution than competitors. They should lower the price to stay competitive.
What other advice do I have?
All my clients are happy and satisfied with the solution. We can strongly recommend it to others.
I rate Palo Alto Networks Panorama a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer.
Senior Network Security Engineer at a tech services company with 10,001+ employees
Allows us to centrally manage devices and captures any spyware or vulnerabilities
Pros and Cons
- "It's easy to deploy any software or policies."
- "It's easy to deploy any software or policies, and even if you have multiple devices across the globe, if you have urgent searching or maybe policy enforcement, you can do it easily."
- "I would like to see remote VPN, like the Cisco client."
- "Cost-wise, it's very expensive."
What is our primary use case?
This solution allows us to centrally manage all devices. It's deployed on-premises.
There are 10,000 employees in my organization. We have two or three data centers across the globe.
What is most valuable?
It's easy to deploy any software or policies. Even if you have multiple devices across the globe, if you have urgent searching or maybe policy enforcement, you can do it easily.
The interface is easy to understand and manage. It's an intelligent device and can capture any spyware or vulnerabilities.
It's a leader in the market, and they observe the market requirement and upgrade the software accordingly.
What needs improvement?
The price could be lower. I would like to see remote VPN, like the Cisco client.
For how long have I used the solution?
I've been working with Panorama for four years.
What do I think about the stability of the solution?
Panorama is stable.
What do I think about the scalability of the solution?
It's scalable.
How was the initial setup?
Setup isn't simple, but it's easy to migrate from another vendor.
Right now, we use 40 employees to manage the solution.
What's my experience with pricing, setup cost, and licensing?
Cost-wise, it's very expensive. If you want to go with another vendor, Cisco and Fortinet are good for medium-size networks.
I would rate the cost 4 out of 5.
What other advice do I have?
I would rate this solution 8 out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
IT-Support at Bytes & Pieces
Allows users to see the endpoint status; provides good technical support
Pros and Cons
- "What's most valuable in Palo Alto Networks Panorama is that it allows us to see the status on the network side, particularly on the endpoint, because we also use it for the internal network."
- "As the cybersecurity threats have become more aggressive these days, Palo Alto Networks Panorama can still be improved, particularly on the security side, for example, more network management, and penetration test. Improving the security feature for internal endpoints is needed in the solution."
What is most valuable?
What's most valuable in Palo Alto Networks Panorama is that it allows us to see the status on the network side, particularly on the endpoint, because we also use it for the internal network.
What needs improvement?
As the cybersecurity threats have become more aggressive these days, Palo Alto Networks Panorama can still be improved, particularly on the security side, for example, more network management, and penetration test. Improving the security feature for internal endpoints is needed in the solution.
What I'd like to see in the next release of Palo Alto Networks Panorama is more training and more marketing.
For how long have I used the solution?
I've been distributing Palo Alto Networks Panorama for ten years.
What do I think about the stability of the solution?
Palo Alto Networks Panorama is a very stable solution.
What do I think about the scalability of the solution?
Palo Alto Networks Panorama is a scalable solution, and we don't have any issues scaling it.
How are customer service and support?
For me, the technical support for Palo Alto Networks Panorama is good.
How was the initial setup?
The initial setup for Palo Alto Networks Panorama is not complex.
What's my experience with pricing, setup cost, and licensing?
My company pays for the licensing cost of Palo Alto Networks Panorama yearly, and it's all-inclusive, so there's no need to pay extra for some features.
What other advice do I have?
My company has a partnership with Palo Alto Networks and it is a reseller of Palo Alto Networks Panorama.
The version of Palo Alto Networks Panorama being used would depend on the hardware side and the client, but I cannot remember the exact version. We are on a new version: version eight if I'm not mistaken.
My company has a team for the maintenance of the solution.
My rating for Palo Alto Networks Panorama is eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Architect at PepsiCo
Beneficial central management, useful traffic monitoring, and reliable
Pros and Cons
- "Palo Alto Networks Panorama provides many features, such as alerts, traffic monitoring, and logs."
- "We previously used Cisco ASA and we switched to Palo Alto Networks Panorama because it is a superior solution."
- "Sometimes in Palo Alto Networks Panorama, we receive issues where it is overloaded and unresponsive. We have issues with accessing the devices due to a slow response from Panorama."
What is our primary use case?
We are using Palo Alto Networks Panorama for a single pane of glass view of our network.
What is most valuable?
Palo Alto Networks Panorama provides many features, such as alerts, traffic monitoring, and logs.
What needs improvement?
Sometimes in Palo Alto Networks Panorama, we receive issues where it is overloaded and unresponsive. We have issues with accessing the devices due to a slow response from Panorama.
Palo Alto Networks Panorama should be more robust and resilient.
For how long have I used the solution?
I have been using Palo Alto Networks Panorama for approximately two years.
What do I think about the stability of the solution?
The stability of Palo Alto Networks Panorama is good.
What do I think about the scalability of the solution?
Palo Alto Networks Panorama is scalable.
We have approximately 250,000 users using this solution.
How are customer service and support?
We have a technical support manager from Palo Alto Networks Panorama but their response time could be faster.
Which solution did I use previously and why did I switch?
We previously used Cisco ASA and we switched to Palo Alto Networks Panorama because it is a superior solution.
How was the initial setup?
The initial installation of Palo Alto Networks Panorama is straightforward and the process takes a couple of hours.
What about the implementation team?
We used an integrator to do the implementation of Palo Alto Networks Panorama.
We have four to five engineers that support the solution.
What's my experience with pricing, setup cost, and licensing?
There is a license required to use this solution and it is paid annually.
What other advice do I have?
I would recommend this solution to others.
I rate Palo Alto Networks Panorama an eight out of ten
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr. Director, Security and Architecture at a pharma/biotech company with 11-50 employees
Provides visibility into what is going on, 100% stable, and infinitely scalable
Pros and Cons
- "Panorama enables you to provision all your firewalls and other things as a cluster. It is quite useful for that."
- "It centralized the management of our Palo Alto systems."
- "Its UI and usability could be improved. The way the UI looks could be improved to make it a little bit more intuitive. Other than that, it is a pretty simple product."
What is our primary use case?
It is essentially a lightweight SIEM, so it'll detect and flag any sort of vulnerabilities or attacks on your network.
I've been using the most recent version of it. In terms of deployment, it is on the cloud. It is a private cloud. It is Palo Alto's Cloud, and I think they host on AWS.
How has it helped my organization?
It centralized the management of our Palo Alto systems. It provided more visibility into what was going on. It sort of gave a single painted glass picture instead of 25 different pictures.
What is most valuable?
Panorama enables you to provision all your firewalls and other things as a cluster. It is quite useful for that.
It is a very simple product. It does what it is designed to do.
What needs improvement?
Its UI and usability could be improved. The way the UI looks could be improved to make it a little bit more intuitive. Other than that, it is a pretty simple product.
For how long have I used the solution?
I have been using this solution for four or five years.
What do I think about the stability of the solution?
It is 100% stable.
What do I think about the scalability of the solution?
It is highly scalable. It is pretty much infinite.
In terms of the users, the Firewall Management team and the Security team use it. There are probably only 10 people who really have access to it. They also take care of its maintenance.
It is being used extensively at the moment. Its usage will just kind of naturally grow over time. As we deploy more devices, we'll put them into Panorama for management.
How are customer service and support?
Palo Alto is very good at technical support. They're a 10 out of 10. They're very good.
Which solution did I use previously and why did I switch?
We used FireMon in the past. It does a little bit more, but it is not as tightly integrated as the Palo Alto solution.
How was the initial setup?
It was very straightforward and very simple. I helped them roll it out and watch them spin it up. I didn't do anything configuration-wise, but I think it took us 10 minutes. It was that fast.
What about the implementation team?
It was done in-house.
What's my experience with pricing, setup cost, and licensing?
Its licensing is yearly and multi-yearly. It is not expensive.
What other advice do I have?
Be prepared for simple. It is not complicated. You're up and running in 10 minutes, so you'll be surprised.
It is only for Palo Alto products, so you can't scale it to anything else. It does what it is designed to do, which is to manage Palo Alto firewalls and other Palo Alto equipment.
I would rate it a 10 out of 10. It is a pretty simple platform; it is just the UI that can be made a little more intuitive. That's it.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
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Updated: July 2026
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