Palo Alto Networks Panorama Reviews

We use Palo Alto Networks Panorama firewall, rule and policies management.

The most valuable feature of Palo Alto Networks Panorama is the simplicity of rule management. Both this device group and template management are very easy to use. 

Palo Alto Networks Panorama currently lacks the capability of integrating with other software, such as AlgoSec to simplify rule management and schedule management. However, this feature has been requested by the company and it is uncertain if Palo Alto will implement it in the future. Additionally, the UI needs improvement, it is too slow.

I have been using Palo Alto Networks Panorama for approximately five years.

The solution has frequent upgrades that reduce the stability.

I rate the stability of Palo Alto Networks Panorama a six out of ten.

Palo Alto Networks Panorama is scalable.

I have been using the same management software from other vendors, such as Check Point and Fortinet, but they are not as scalable as Palo Alto Networks Panorama.

We have approximately 25 people using the solution.

We do not plan to increase our usage because we are migrating to Zscaler and Cisco. Zscaler has some scalability advantages over Palo Alto Networks Panorama and this is why we are switching.

I rate the scalability of Palo Alto Networks Panorama a nine out of ten.

There are a few areas where Palo Alto Networks Panorama support could be improved. Specifically, when we encounter issues, it takes a significant amount of for support to resolve them, particularly when it comes to coding-related problems. We are unsure if they have invested in research and development in this area.

The initial setup of Palo Alto Networks Panorama took a long time to complete because there was not a lot of documentation.

We used the support from Palo Alto Networks Panorama for the implementation. They were very professional and helpful. We used five people for the deployment of the solution.

The price of Palo Alto Networks Panorama should be reduced. We pay for the solution annually.

We have acquired Palo Alto Networks Panorama for a three-year period, and we are selecting firewall options based on our specific needs, which may result in purchasing a DNS Security solution separately.

We use five people for the maintenance of the solution.

The solution is easy to use and superior to other competitors. Additionally, there are occasional graphical or visual glitches that also take a while for them to address through updates. The length of time it takes to resolve these issues depends on their severity.

I rate Palo Alto Networks Panorama a nine out of ten.

The solution is good compared to the competition, but the support is not up to standard.

Our primary use case is for layered firewalls and we are adding these firewalls to the panorama.

The most valuable item is centralization and we can get all of the router bases in a single window. 

I am observing that whenever pushing our configurations sometimes the configuration will not push properly and then we have to go to the individual firewall and save it again.

I have been using Palo Alto Networks Panorama for the past four years.

The stability is very good and once again I would rate it an eight out of ten.

The scalability is excellent. I would say on a scale of one to ten it rates an eight. We have around twenty who are using the solution.

Technical support is very good. From the time we do the initial ticket for assistance we see a response within the day.

The initial setup was done by the best through one of our senior network engineers.

The pricing is pretty average. On a scale of one to ten, I would rate it a five.

I would rate Palo Alto Networks Panorama a seven on a scale of one to ten.

We provide Palo Alto Networks Panorama to customers in the education and government niches, for example, for state and defense accounts. The product is for logging and log management.

I found logging and management features the most valuable in Palo Alto Networks Panorama.

Another good feature of the product is that it lets you define global firewall policies and templates. For example, if you have standard procedures, you can create a single template and apply it to all your firewalls. This feature is attractive to many users.

I also like that Palo Alto Networks Panorama is easy to configure and manage.

Storage in Palo Alto Networks Panorama needs improvement.

My company also experienced deployment issues when the product was first installed, particularly when binding with the firewall. It's not as user-friendly because not everyone can deploy it without some knowledge.

Updating Palo Alto Networks Panorama was also a bit challenging when upgrading your firewall, so that's another area for improvement.

I've worked with Palo Alto Networks Panorama for the last three or four years.

Palo Alto Networks Panorama is a stable product, but sometimes, the patch creates some issues, so it's a nine out of ten.

Regarding scalability, Palo Alto Networks Panorama is a scalable solution. You can scale it whenever you want. You can add storage. Scaling it is easy, so it's a nine out of ten for me.

Palo Alto Networks Panorama technical support is good. Regarding response time, it depends if you're getting partner support or direct support from Palo Alto Networks.

Sometimes you need to wait a maximum of four hours to receive support, and sometimes, it just takes half an hour. It also depends on the type of ticket you open. If it's a critical ticket, you'll get a call from technical support within fifteen to twenty minutes.

I also like that Palo Alto Networks extended support to distributors, where you can raise a ticket directly with a distributor.

I've used AlgoSec, and compared to Palo Alto Networks Panorama, AlgoSec supports other OEM firewalls, which means you can configure Fortinet, Palo Alto, Cisco, and other firewalls on it. In contrast, Palo Alto Networks Panorama only supports Palo Alto Networks devices, which is a drawback.

Otherwise, if you compare Palo Alto Networks Panorama with other products, such as Fortinet and Checkpoint, feature-wise, Palo Alto Networks Panorama is more complete. In contrast, Checkpoint and Fortinet are only thirty to thirty-five percent complete.

If not for the OEM firewall restrictions, I'd rate Palo Alto Networks Panorama as ten out of ten compared to other products.

The initial setup for Palo Alto Networks Panorama could be pretty easy if you've had some training. It's not like you can go and do it and find it easy without a guide or training. Before implementing the product, you'll need at least one to two weeks of training because it'll be complicated to go hands-on without some Palo Alto Networks Panorama training.

Pricing for Palo Alto Networks Panorama is always high. If you're going to sell the product, you always have to talk about the technology because it should be about the solution rather than the price, or else you'll lose potential customers.

My company works with Palo Alto Networks Panorama, including other Palo Alto Networks solutions, such as MDR, NGFW, and SOAR.

My company is a system integrator rather than the end customer. My company provides and sells Palo Alto Networks Panorama to end customers.

Palo Alto Networks Panorama is deployed on-premises, particularly by customers in the government.

A state data center where my company deployed Palo Alto Networks Panorama had fifteen thousand to eighteen thousand users. The number of firewalls was eighty, with two Palo Alto Networks systems.

My rating for Palo Alto Networks Panorama is nine out of ten.

We use the solution for long-term traffic blocks when our management needs to receive information on specific events or for theory testing. Panorama sits on the firewall and manages traffic blocking.

The solution is easy to use. 

The central firewall management could be better. 

I've been working with Panorama for two years. 

The solution is stable; we didn't have any downtime.

Our IT department has around four users who manage the solution, and another department has over ten end users.

We contacted technical support in Hong Kong, provided by a local partner of Panorama, and they aren't the best; there is room for improvement.

Neutral

Another division handled the initial setup, but they said the deployment should be easy as it doesn't require complex tasks. It's simple to open the software and configure the tool.

The solution is relatively cheap; I rate it four out of five for affordability. 

I evaluated another solution, but Panorama is easy to use and deploy, plus the performance is better. I can quickly install policies.

I rate the product seven out of ten. 

My customers use this solution in their companies. 

Especially for big, worldwide clients, one of the most valuable features is being able to create some rules to place on the security groups.

We have had some issues in the past because integrating a new device is not intuitive. If there is some room for improvement, that would be it.

I'm not an expert on the matter, but I would like to see more capabilities regarding automation and integration. We are seeing a trend where the clients are asking for integrations with European tools. I know the solution is quite integral with all kinds of tools, but there are some different tools here in the market in Europe, so this is important. 

The menu is full of options, which is good in some ways, but for a newbie it can be a little bit overwhelming and you need to properly understand it before starting to work with it. I think the ramp up at the beginning is quite intense.

I have been familiar with this solution for two years. 

The solution is quite stable. Among our clients, it is actually one of the preferred solutions. 

Our clients who use this solution are enterprise companies. We have around 50 people at our company working with the solution. The number of admins needed for the solution depends on the company, but most of our clients have over 15 admins. 

The initial setup is kind of easy. I think it takes about half a day to set it up properly. 

The pricing is considered a little bit expensive, but depending on the client, it's worth it. Again, it depends on the client, but they generally consider it a good solution.

The payment structure depends on the contract that the client has with Palo Alto. I think usually the cloud solution is charged monthly.

I also work with Fortinet, and I think their solution is more intuitive. The menus are less charged, and I found the documentation to be a little bit more clear.

I would tell people considering this product that you always have the support of Palo Alto. They can be plan B just in case something happens while configuring a new device, for example, to ensure everything gets configured the way it should be at the beginning.

I would rate this solution as an eight out of ten. 

Palo Alto Networks Panorama has improved the way my company works, which is why my company uses it.

What I like about Palo Alto Networks Panorama is that it's stable and setting it up isn't complex.

My company's getting whatever it needs from Palo Alto Networks Panorama, but in the cloud, there's an issue with CPU management, and that's an area for improvement. Though the normal data traffic doesn't go through the management interface, whenever there's an increase in the throughput, CPU management becomes high. If you increase the load, CPU management spikes, and it's what needs to be taken care of in Palo Alto Networks Panorama.

I've been using Palo Alto Networks Panorama for the past four years.

Palo Alto Networks Panorama has good stability. I didn't see any instability from it, though at times, the CPU goes high in terms of usage, and that's what you need to take care of.

Palo Alto Networks Panorama is a scalable solution.

Technical support for Palo Alto Networks Panorama, in my experience, was initially good, but now the wait time is longer. My company has a dedicated account manager, so it gets support, but in general, the response time is longer.

The initial setup for Palo Alto Networks Panorama was straightforward. I didn't see any complexity. It was a normal firewall configuration. I haven't done any new deployment of Palo Alto Networks Panorama, but in the cloud environment, it didn't take much time for me, and you can complete a setup within one to two hours.

We implemented Palo Alto Networks Panorama through a vendor team by Palo Alto, specifically for the on-premises deployment, to migrate from Check Point to Palo Alto Networks Panorama, but in the cloud environment, as it is a VM, we did it ourselves.

Palo Alto Networks Panorama is deployed everywhere, particularly in the public cloud and on-premises as well.

My company is just a customer of Palo Alto Networks Panorama, but because it's a big company, it has a dedicated account manager in Palo Alto.

My company uses the solution extensively. There are more than six Panoramas. Forty to fifty firewalls are managed currently through Palo Alto Networks Panorama.

I'm rating Palo Alto Networks Panorama nine out of ten. It's a good solution. What would make my rating a ten is if the CPU management spike issue was addressed and if the delayed response of technical support was addressed as well. A few years ago, the response time from support was immediate, but now, there's a delay with the response, even though my company has a dedicated account manager from Palo Alto Networks Panorama, and this makes you think about a midsized company with no account manager in terms of how much time it gets a response from Palo Alto support.

We use Palo Alto firewalls, for our perimeter security. It is our perimeter security product, which we use as our perimeter security firewall. As a firewall should, protect us and our organization at the perimeter.

It's an excellent product. It's doing its job, and we like it. The ease of use is quite nice. Everything about the reporting and everything about Palo Alto Networks Panorama is good.

Everyone, I suppose, would like the price to be improved. Price is always a good thing to change.

There is always room for improvement in anything. But I couldn't really comment on that off the top of my head.

In terms of updates, I believe everything is in order. That is not an issue for me.

I have been working with Palo Alto Networks Panorama for five months.

Palo Alto Networks Panorama is 100 percent stable. We have it running in HA status, obviously, for failover, but It's extremely stable. There are no complaints.

Palo Alto Networks Panorama is scalable.

We have a large organization. We are a retail company, with approximately 4000 users who are protected by this firewall.

I have never contacted technical support personally. We do outsource our support to another company. When there are issues, they are responsible for resolving them.

We use their product called, Cortex XDR.

We use an onboard, a custom CRM platform that we created in-house. At the moment, we do not use a commercially available one.

I have been with my current company for five months. And we were using checkpoints as our perimeter security when I first joined, and we moved to the Palo Alto Panorama platform. And it's a fantastic product; we love it. As an organization, it has been very well written.

I wasn't involved in the installation because, as I previously stated, I just started working for my current organization. 

I wasn't directly involved in the transition, but it went smoothly.

I couldn't comment on price as I am not really involved in the commercial side of the business.

I am not aware of the licensing fees.

I am aware of XSOAR, but we haven't had any dealing with it yet. We are on a journey to potentially onboard that within our environment. But, at this point, we don't have, the budget for it.

It's doing its job for us. Since we cut it out, from Checkpoint to Palo Alto, everything has improved noticeably. I recommend it.

I would rate Palo Alto Networks Panorama a nine out of ten.

Palo Alto Networks Panorama has a lot of features.

The price of Palo Alto Networks Panorama could be better.

I have been using Palo Alto Networks Panorama for approximately four years.

Palo Alto Networks Panorama is stable.

The scalability of Palo Alto Networks Panorama is good. We have middle to large enterprises using this solution.

The technical support is very good and they are at the top of the class.

If the customer doesn't have the budget, I recommend Fortinet. It is not the same level as Palo Alto Networks Panorama, but for a budget, it is an advantage. Check Point is a little bit complex, compared to Palo Alto. If the customer is looking for the technical specifications then Palo Alto Networks Panorama is the best. If the customer is on a budget, there are alternatives.

The initial setup of Palo Alto Networks Panorama is easy and takes approximately one day.

Palo Alto Networks Panorama is a more expensive solution than competitors. They should lower the price to stay competitive.

All my clients are happy and satisfied with the solution. We can strongly recommend it to others.

I rate Palo Alto Networks Panorama a nine out of ten.