We have used this solution to design LLD, HLD and PLB queues as well as development queues. Once approved, we implement and configure drone and drone protections. We have also used this solution for App-IDs.
Lead Consultant at a tech services company with 10,001+ employees
User friendly solution used to design LLD, HLD and PLB queues
Pros and Cons
- "This solution is user-friendly. It is centrally managed and provides role optimization, without the need for additional tools."
- "Compared to other firewalls, this is the most reliable solution."
- "We have experienced a few bugs which the team at Palo Alto don't have solutions for."
What is our primary use case?
What is most valuable?
This solution is user-friendly. It is centrally managed and provides role optimization, without the need for additional tools. We also make use of URL filtering and App-IDs.
What needs improvement?
We have experienced a few bugs which the team at Palo Alto don't have solutions for.
In the next release, it would be good to have features which increase the processing power in clusters.
What do I think about the stability of the solution?
This is a stable solution.
Buyer's Guide
Palo Alto Networks Panorama
June 2026
Learn what your peers think about Palo Alto Networks Panorama. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,270 professionals have used our research since 2012.
What do I think about the scalability of the solution?
This is a scalable solution.
How are customer service and support?
The technical team are knowledgeable and have helped us solve some complex issues. However, there are some team members who are not very knowledgable and some issues take longer than a week to resolve.
How was the initial setup?
The initial setup is easy and takes less than three hours. The setup time does depend on migration activity and how much configuration needs to be done, as that takes additional time.
What other advice do I have?
I have worked with FortiGate and Palo Alto. Both are quite similar but I have experienced more bugs in FortiGate compared to Palo Alto. Both products have the same functionality, although FortiGate does have more features.
Palo Alto has rule optimizers, reporting and many other capabilities built in and so other products (such as FortiGate or Check Point) do not need to be used with this solution. This is what makes Pal Alto affordable compared to other solutions.
Compared to other firewalls, this is the most reliable solution.
I would rate this solution a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Cybersecurity architect at a consultancy with 10,001+ employees
Centralized management unit that lets you manage multiple regions in one place
Pros and Cons
- "The initial setup isn't very complex, it's user-friendly."
- "The most valuable feature is that the management unit is centralized, so you can manage different regions from one place."
- "An area for improvement would be the connectivity, which sometimes means logs can be slow to display."
What is our primary use case?
My primary use of Panorama is as a management unit, including firewall and log management.
What is most valuable?
The most valuable feature is that the management unit is centralized, so you can manage different regions from one place.
What needs improvement?
An area for improvement would be the connectivity, which sometimes means logs can be slow to display.
What do I think about the stability of the solution?
Panorama's stability is very good.
What do I think about the scalability of the solution?
This solution is scalable.
How are customer service and support?
The technical support is very good.
How was the initial setup?
The initial setup isn't very complex, it's user-friendly. The deployment time depends on your capacity planning - how many firewalls will be managed and how many logs or discs you require.
What other advice do I have?
When implementing, make sure someone involved has a good technical understanding of the product and how it will work. I would rate this solution as nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Palo Alto Networks Panorama
June 2026
Learn what your peers think about Palo Alto Networks Panorama. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,270 professionals have used our research since 2012.
Founder at a tech services company with 51-200 employees
Intuitive, useful workflow automation, and helpful technical support
Pros and Cons
- "The telemetry visibility is really good as well as the automated workflows for creating policies, and the overall solution is quite intuitive to use."
- "The solution could improve by having a true single pane of glass environment for unified management. At the present time, you still have to use three or four different solutions to bring everything together."
What is our primary use case?
We have a managed services offering, which we give to our clients where we can monitor the different database applications and environments on their behalf. We bundle a service between Palo Alto Panorama and Palo Alto BMCDs, as a set of security controls for them.
What is most valuable?
The telemetry visibility is really good as well as the automated workflows for creating policies. The overall solution is quite intuitive to use.
What needs improvement?
The solution could improve by having a true single pane of glass environment for unified management. At the present time, you still have to use three or four different solutions to bring everything together.
For how long have I used the solution?
I have been using Palo Alto Networks Panorama for approximately two years.
What do I think about the stability of the solution?
We have not had any major bugs. However, there have been unexpected restarts and a memory leak a while ago, but nothing that the vendor did not fix in a few days.
What do I think about the scalability of the solution?
The solution is easy to scale.
We have approximately 50 people using the solution in my organization.
How are customer service and technical support?
The support was able to help us with the issues we were having. They are very good.
How was the initial setup?
The initial setup is somewhat straightforward, you most likely will need assistants.
What about the implementation team?
You will need managed services or an IT professional to do the implementation.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive and could be cheaper.
What other advice do I have?
When implementing Palo Alto Networks Panorama with solutions you might require professional services.
I rate Palo Alto Networks Panorama a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
Network Implementation Engineer at a comms service provider with 501-1,000 employees
Great centralized management, easy to set up, and scales well
Pros and Cons
- "The solution, especially the latest versions, is very stable."
- "One of the most valuable aspects for us is the fact that all of the policy management and configuration management is able to happen right from the centralized management."
- "The customer support needs to be better."
- "The customer support needs to be better. Sometimes we need to wait for hours before getting someone from the product team or someone from the Palo Alto customer support to get on a call if we are facing some issue."
What is our primary use case?
Panorama is one centralized management server through which all our devices are protected. It's a security management tool.
What is most valuable?
One of the most valuable aspects for us is the fact that all of the policy management and configuration management is able to happen right from the centralized management. This makes everything much easier.
The initial setup is pretty simple.
The solution, especially the latest versions, is very stable.
The product can scale well.
What needs improvement?
The customer support needs to be better. Sometimes we need to wait for hours before getting someone from the product team or someone from the Palo Alto customer support to get on a call if we are facing some issue. They could reduce the wait times.
For how long have I used the solution?
I've been using Palo Alto for about a year and a half.
What do I think about the stability of the solution?
The solution is quite stable. The more high-end devices you take, the more stability. If you're using a little old model of firewalls, then there are issues with regard to stability. In such cases, Palo Alto would likely recommend you upgrade to the latest hardware. The latest hardware is really very stable.
What do I think about the scalability of the solution?
The solution is quite scalable.
How are customer service and technical support?
Technical support is quite slow. They are not quick to respond.
How was the initial setup?
The initial setup is easy. It is not that complex. There are articles and documentation, readily available on the Palo Alto website, the Palo Alto Portal, which can help you figure out how to configure the device.
Our deployment strategy for any new customer is to directly implement it in a testing phase. In a testing phase, we try to see if all the requirements that the customer wants to see if we will be facing any challenges. We want to initially try and replicate that in a lab scenario. That way, if there are any issues, we can get back to the team at Palo Alto and ask them questions. If it works, then the customer goes into production.
We don't have any dedicated person for maintaining anything. The antivirus, everything, can be directly, automatically updated on the firewall. That is not an issue. On top of that, if a particular device is getting into trouble then we get the NMS alerts for that device. In such scenarios, once we have a device failure at a particular site, we can have that device replaced. We can open a case with the vendor and once we give them a particular serial number or the VM instance, we can initiate an RML to replace that device with a new device. It takes a couple of days for that to happen.
What's my experience with pricing, setup cost, and licensing?
We have another team that handles licensing. In operations, we do not have any visibility with regard to cost.
What other advice do I have?
I'd rate the solution at a nine out of ten. We've been very happy with its capabilities.
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
VP of IT at a tech services company with 51-200 employees
Reliable, easy to install, with good support
Pros and Cons
- "It's a reliable solution."
- "Palo Alto Networks Panorama is a centralized monitoring solution that can monitor remote locations, firewalls, configuration management, and patch updates on a single dashboard."
- "It could be more secure."
What is our primary use case?
Palo Alto Networks Panorama is a centralized monitoring solution that can monitor remote locations, firewalls, configuration management, and patch updates on a single dashboard.
We are system integrators. We deploy solutions for our client base.
What is most valuable?
It's a reliable solution.
What needs improvement?
It could be more secure.
For how long have I used the solution?
I have been using Palo Alto Networks Panorama for more than five years.
We are using the latest version.
What do I think about the stability of the solution?
Palo Alto Networks Panorama is a stable product.
What do I think about the scalability of the solution?
It's a scalable solution. We have more than 50 customers in our organization.
How are customer service and technical support?
Technical support is very good.
How was the initial setup?
The installation of Palo Alto Networks Panorama is straightforward.
The deployment time is based on the client's input. The deployment can take one day, and two days for testing.
We have more than 20 engineers to maintain more than 50 locations.
What other advice do I have?
I would recommend this solution to other users who are interested in using it.
I would rate Palo Alto Networks Panorama a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Senior Project Engineer at a outsourcing company with 1,001-5,000 employees
Good technical support
Pros and Cons
- "On the one or two occasions that I had to make use of technical support, I felt it to be pretty good."
- "The solution's utilization of network ports makes things as complex as possible."
What is our primary use case?
We use the solution for border-leaf access.
What needs improvement?
The solution's utilization of network ports makes things as complex as possible.
The pricing could be better.
For how long have I used the solution?
I have been using Palo Alto Networks Panorama for 10 years.
How are customer service and technical support?
On the one or two occasions that I had to make use of technical support, I felt it to be pretty good.
How was the initial setup?
I cannot comment on the initial setup, as I was not involved with it.
What's my experience with pricing, setup cost, and licensing?
The pricing could be lower.
What other advice do I have?
I rate Palo Alto Networks Panorama as an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
Network Security Engineer at a tech company with 201-500 employees
A flexible and scalable centralized management system, but it could be easier to manage
Pros and Cons
- "I like its flexibility."
- "Suppose you have four or five firewalls for different environments related to the same customer; you can buy one license for Panorama and handle the management of all these firewalls simultaneously from one console."
- "It could be easier to manage. In the future, it should be much easier because it's not very easy to manage. So in the next release, I think it should be much easier to manage, especially in the first configuration. It could also be more stable."
What is our primary use case?
We use it only for management. It's dependent on the customer environment. If they have more than one Palo Alto product, they prefer to buy Panorama because you can manage all Palo Alto products.
Suppose you have four or five firewalls for different environments related to the same customer. You can buy one license for Panorama and handle the management of all these firewalls simultaneously from one console.
We usually use the same use cases related to it because we're working with only government parastatals. We have certain criteria that we cannot move out of, and we should be in the same line as they provide for us.
What is most valuable?
I like its flexibility.
What needs improvement?
It could be easier to manage. In the future, it should be much easier because it's not very easy to manage. So in the next release, I think it should be much easier to manage, especially in the first configuration. It could also be more stable.
For how long have I used the solution?
I used Palo Alto Networks Panorama for about a year and a half.
What do I think about the stability of the solution?
Palo Alto Networks Panorama is fairly stable. Sometimes it takes a long time. Sometimes there is a delay in pushing the policy or configuration between the Panorama and the host.
What do I think about the scalability of the solution?
Palo Alto Networks Panorama is scalable.
How are customer service and technical support?
Palo Alto technical support is good, and they answer in really good time.
How was the initial setup?
It's easy to install, but the configuration is not simple as the installation. Nevertheless, the deployment should take less than ten minutes.
What about the implementation team?
We're an integrator, and we implement this solution.
What's my experience with pricing, setup cost, and licensing?
Sometimes the company prefers to give a license to test the product in our environment before we go to the customer. But the customer should buy his own license, and that's the system here. The system is different between one country and another. Some countries say that the IT solutions provider should provide the license.
I lived in Turkey before, and over there, the customer buys the license and provides this license to the IT solutions provider. However, here in Qatar, the customer asks the IT solutions provider to do everything.
What other advice do I have?
I would recommend this product to potential users.
On a scale from one to ten, I would give Palo Alto Networks Panorama a seven.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Consultant at a media company with 51-200 employees
Can be used for centralized management but has a complex initial setup
Pros and Cons
- "One valuable feature is centralized management, as we are able to manage it centrally for two to three remote offices, our head office and our data centers, so it is very simple to manage."
- "The initial setup requires expertise and can be a bit complex."
What is our primary use case?
We have five to six firewalls, and we manage those firewalls with Palo Alto Networks Panorama.
What is most valuable?
One valuable feature is centralized management. We are able to manage it centrally for two to three remote offices, our head office and our data centers. So, it is very simple to manage.
The second valuable feature is that it stores a lot of the logs. When we require it, we can get the dump, and we can get the logs.
What needs improvement?
Palo Alto must provide a cloud-based feature or solution.
The initial setup requires expertise and can be a bit complex.
I would like to see the management be a bit more simple than it is currently.
For how long have I used the solution?
I've been using this solution for around two and a half years.
What do I think about the stability of the solution?
I find Panorama to be a stable solution.
What do I think about the scalability of the solution?
As for scalability, I tried to add on a Prisma Access plugin, and it was able to take the load.
There are five firewalls behind Panorama, and there are 200-300 users behind these five firewalls.
How are customer service and technical support?
We have made calls to and raised issues with technical support, and they have been responsive.
How was the initial setup?
The initial setup is a bit complex and requires expertise. Configuring a firewall is a bit easier than configuring multiple firewalls at a time through Panorama. To create device groups and templates, and to manage everything is a bit difficult the first time.
What's my experience with pricing, setup cost, and licensing?
We have a yearly license. The cost is not that high and not that cheap either.
What other advice do I have?
If you have multiple firewalls, like around 10 to 15 firewalls, then you should go for Palo Alto Networks Panorama. If you do not have more than 10 firewalls, I would not recommend that you go with it.
If I were to rate it on a scale from one to ten, I would rate Palo Alto Networks Panorama at seven.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior Manager at Technometrics Limited
Manage devices centrally, reliable, and good technical support
Pros and Cons
- "The most valuable aspect of this solution is the ability to manage our devices centrally, and additionally we can monitor the workforce connections, receive reports, and use the backup feature."
- "There are times when we are backing up a device centrally, we do not get a full backup."
What is our primary use case?
We have firewalls in different locations and we want to manage them centrally to see all the information available. The best way to do this is by using this solution, we are able to monitor, manage, and have visibility of the networks.
What is most valuable?
The most valuable aspect of this solution is the ability to manage our devices centrally. Additionally, we can monitor the workforce connections, receive reports, and use the backup feature.
What needs improvement?
There are times when we are backing up a device centrally, we do not get a full backup. We are able to do a full backup of all the devices but when we attempt to backup a single device, it only does the backup of a few presets and not the full configuration.
In the future, they could improve by providing better management of the devices, such as bandwidth.
For how long have I used the solution?
I have been using the solution within the last 12 months.
What do I think about the stability of the solution?
The stability is good.
What do I think about the scalability of the solution?
The solution is scalable. You are able to go through this solution and download from the internet upgrades to push them to the certain devices that need it.
How are customer service and technical support?
The technical support is good. I receive a resolution from the technical support whenever I have dealt with them.
How was the initial setup?
We sometimes have difficulty with the deployment configuration.
What's my experience with pricing, setup cost, and licensing?
The solution requires a license and the price is higher than competitors. It would be better for them to decrease the price or maximize the discount.
What other advice do I have?
I would recommend this solution to others if you have multiple sites and you want to manage them centrally.
I rate Palo Alto Networks Panorama a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Technology consultant at a tech services company with 501-1,000 employees
Superior firewall management, plenty of features, and scalable
Pros and Cons
- "The most valuable features of this solution are that it works better than a normal firewall, easy to explorer all of its features, and it has the Log Collector mode. This mode allows us to store our logs for two years in the solution itself."
- "The technical support is very good, and whenever we face an issue the technical support team helps a lot."
- "There is a need to improve the upgrade process. When we are upgrading the solution we are facing some issues with Elasticsearch services. Every time we upgrade it takes a long time to become stable."
What is our primary use case?
We are using this solution to manage our two perimeter devices. We have two firewall setups; one perimeter and one internal firewall and we have two different Panorama for managing both set of firewall.
What is most valuable?
The most valuable features of this solution are that its look & feel is exactly same as normal firewall, easy to explorer all of its features, also it has the Log Collector mode. This mode allows us to store our logs for two years in the solution itself.
What needs improvement?
There is a need to improve the upgrade process. When we are upgrading the solution we are facing some issues with Elasticsearch services. Every time we upgrade it takes a long time to become stable.
In an upcoming release, I recommend having policy segmentation because that will help Panorama. There is no policy segmentation as you would find in Check Point.
For how long have I used the solution?
I have been using this solution for two years.
What do I think about the stability of the solution?
The stability needs some improvement during some operations.
What do I think about the scalability of the solution?
The solution is scalable. We have the solution on a VM and we only need to increase our storage to scale. One of my clients is a bank and they have approximately 2,000 employees using the solution.
We are using this solution on a daily basis. The operation team is using it for log search, deploying policies, and a few other operations. I do not think we need a second instance of this solution running because security features are working with the firewall and not on Panorama.
How are customer service and technical support?
The technical support is very good. Whenever we face an issue the technical support team helps a lot.
How was the initial setup?
In the initial setup in our case, we are using the single setup firewall with panorama. the usual templates, stacks, and devices group is works good with multiple firewalls. But with single firewall setup This whole process has become very complicated and very confusing. There should be some provision for a single setup firewall to avoid the template stacks and templates.
What's my experience with pricing, setup cost, and licensing?
The solution is priced well and there is a license for this solution that we pay annually for.
Which other solutions did I evaluate?
I previously evaluated Check Point and Fortinet. Check Point security management server is altogether a different GUI & cannot work without SMS and Fortinet is also different because FortiAnalyzer is only used for log collection.
This solution features I would recommend over Fortinet and Check Point because it has the same look as a firewall and there is no more difference between firewall and Panorama. We can deploy policy & other configurations without panorama as well.
What other advice do I have?
I would advise those wanting to implement this solution that is pretty straightforward, and Palo Alto has written very detailed documentation on their website. If you go through that it is very easy to deploy. You will not run into any issues if you follow the documentation.
I recommend this solution to others.
I rate Palo Alto Networks Panorama a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Download our free Palo Alto Networks Panorama Report and get advice and tips from experienced pros
sharing their opinions.
Updated: June 2026
Product Categories
Firewall Security ManagementPopular Comparisons
Tufin Orchestration Suite
Fortinet FortiGate Cloud
Skybox Security Suite
FireMon Security Manager
Azure Firewall Manager
AWS Firewall Manager
ManageEngine Firewall Analyzer
FortiGate Cloud-Native Firewall (FortiGate CNF)
Cisco Security Cloud Control
Fortinet FortiPortal
Cisco Secure Firewall Management Center
Juniper SD Cloud
Buyer's Guide
Download our free Palo Alto Networks Panorama Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- What are the differences between Palo Alto Networks Panorama and AlgoSec?
- Which lesser known firewall product has the best chance at unseating the market leaders?
- Comparing network security vendors and devices
- When should companies use SSL Inspection?
- When evaluating Firewall Security Management, what aspect do you think is the most important to look for?
- What are the most important features you would be looking for in a firewall?
- How do I estimate the required firewall throughput for my organization?
- What are the pros and cons of Tufin, AlgoSec and RedSeal?
- Tasks to Perform on Preventive Maintenance.
- Why is network segmentation important?












