PRTG Network Monitor Reviews

We use it to monitor our network because we have a central site that connects to many remote sites, and we have primary and alternative links. We need to monitor both links for each site to be able to react when it is necessary in case of failure. It is beneficial for us to check the connectivity and bandwidth used in a particular channel.

There are good tools for monitoring purposes. 

There are some restrictions for usage and sales that need to be ironed out for the country of Congo. I would like the ability to monitor Cisco IRS devices.

I have been using PRTG Network Monitor for the past twenty-two years.

PRTG Network Monitor is a very stable product.

PRTG Network Monitor is a scalable product even though there are currently restrictions in our country.

The initial setup is straightforward and easy to deploy.

We deployed PRTG Network Monitor through our own in-house team.

I would rate PRTG Network Monitor a nine out of ten.

It is great for service level agreements and can comply fully with internet monitoring or any interface such as hardware or network interfaces and database instance. Irrespective of the MID, it can detect and monitor it. It is a vast platform and can make the cluster for the DC and DR. If one is down, it'll last shorter than the second one.

We prefer to use the PRTG because it has a low price. We provide solutions to the customer, and customers always prefer to pay less for the best output and quality. In addition, the solution allows customers to monitor anything within their network. For example, they can monitor their servers, application levels and virtualization instances.

The technical support service should be improved and is not as good as Cisco. However, PRTG support is better than before as they now have remote and TeamViewer support. Before, it was only based on mail communications and forum discussions. Irrespective of this improvement, the technical support response time is still prolonged, and the reservation can be better. I rate the response times a six out of ten. We've had very good experiences with Check Point, Juniper, and Cisco technical support.

Regarding additional features, currently, the default database has some limitations. There is a specific capacity that it can trigger. So, if they can make the enterprise-grade DV integrated, then a separate part will be needed to integrate. We want to customize every six months and do not need data older than six months.

It is the best solution. Personally, in my 20 years of experience working with monitoring systems, this is the best. Their software is very light and fast. Everything is great except the technical support response time. If they improve this, I'm sure it will be a top-class product competitor.

We have been using this solution since 2006. The price is user-friendly, and the monitoring system is sound. The solution has a clear advantage as it can monitor per second. We use the enterprise paid version.

It is a stable solution. The performance is excellent, and the reporting system is good. We can customize, and if we want to detect a particular time in demand or an outage for a service provider, we can easily identify it.

It is straightforward to scale, similar to SolarWinds.

The setup is very easy, and for someone with no experience, which a few clicks, they can figure it out. However, if you want to integrate at a wide level, it will require some experience. I rate the setup a ten out of ten.

The deployment was short and took just about two to three minutes.

We provide maintenance services to customers, and this solution is suitable for larger companies. Most of the companies we work with are banks and government organizations, and if we include the interfaces, we are about 4000. It is also suitable for smaller companies, which can easily purchase the solution with minimal cost.

Regarding ROI, we can easily use and afford the licensing costs for a small office of about 100 to 200 users. This is impossible from the NPM, as they have the minimum interface values they must process.

PRTG Network Monitor is a very affordable solution compared to other solutions. Other solutions cost nearly double or triple the cost. Not only is the pricing reasonable, but the quality is also.

The licensing cost depends on the number of interfaces. The details for the enterprise are published on their website, and because we partner with them, we receive a 15% discount. They do not customize their products for specific customers. Other solutions like SolarWinds and Cisco do not provide product customization support, but PRTG Network Monitor includes documentation for customization to the particular interface. For example, we wanted to monitor 300 SNMP nationwide and try to integrate them into the online UPS. It was very tough because no MIB value was published on their website. We had to request it, and they generated the script and made the MIB value, allowing us to initiate.

I rate this solution a nine out of ten. Regarding advice, comparing WhatsUp Gold and PRTG and SolarWinds NPM, I would always recommend PRTG. They integrate a lot of features. Every month, we get the latest updates and better features within the support service and maintenance contract. The updates are free and included in the cost.

NPM is aware of the five-second values compared to other solutions, and PRTG has the first-second values, so it is very high. Therefore, for any incident within five seconds, PRTG can detect it. PRTG is the par, and it stands with the interface-based licensing category. But NPM's licensing category is different. It is the business policy of the individual which doesn't make sense.

PRTG Network Monitor is used by network monitoring teams for keeping a tab on services that are down. Once you are aware of a failure you are able to quickly reinstate the service before customers or brand users notice. This can be done even before the service is down, if you see a pattern of service degradation, it can quickly attend to it.

The most valuable feature of PRTG Network Monitor is the different monitoring probes available.

PRTG Network Monitor could improve the price.

I have been using PRTG Network Monitor for approximately three years.

PRTG Network Monitor is stable.

We have two clients that are using PRTG Network Monitor.

The technical support from PRTG Network Monitor has been good.

I rate the licensing for PRTG Network Monitor an eight out of ten.

I rate PRTG Network Monitor an eight out of ten.

We are working with a web version of PRTG Network Monitor.

I use PRTG Network Monitor for the monitoring of all my switches and backbone infrastructure in my hotels. This includes my remote sites and for the monitoring and notification of our business lines in our hotels and traffic monitoring.

The most valuable features of PRTG Network Monitor are the threshold notification when certain traffic increases and goes beyond the defined threshold. The up and down status email notifications and other notifications are useful. Additionally, it is user-friendly, and customizable, and there are many features available.

When using PRTG Network Monitor it is beneficial if you have prior experience with it, the user interface could improve.

I have been using PRTG Network Monitor for approximately six years.

The stability of PRTG Network Monitor is good.

PRTG Network Monitor is scalable and easy to scale.

We have a lot of viewers using PRTG Network Monitor but we only have approximately four administrators using it.

I have not contacted technical support. We did at some point have technical issues but the online technical documentation is rich, and we never had to call for support.

I have not used any other solution other than PRTG Network Monitor.

The initial setup of PRTG Network Monitor is straightforward. The setup is very dynamic and took us approximately one month to have some data, and devices in it. We referred to a lot of documentation that was very helpful.

We were not very fluent in the software. 

I rate the initial setup of PRTG Network Monitor approximately three out of five.

The deployment of the PRTG Network Monitor was done in-house.

There is not a lot of maintenance. We do regular updates and we do add quite a lot of devices on a regular basis.

We have received a return on investment using PRTG Network Monitor. We're able to do proactive support to tackle an issue before it collapses. There is a return on investment, but it's something quite hard to explain to non-IT personnel.

We have unlimited devices and sensors, and it is a bit pricey, but we do have unlimited sensors. With all things considered the price is fine, related to the solution itself. PRTG Network Monitor is good value for money.

I rate the price of PRTG Network Monitor a four out of five.

A price decrease would be welcomed by the financial and accounts departments.

We did not evaluate other options.

I would recommend PRTG Network Monitor to others and the main reason would be to have visibility of the traffic from all the lines. For example, the visibility on the status of devices, up or down, threshold configuring, and notification of capacity being overused on the line before they collapse. We are able to take action with the suppliers and with service providers before the service gets interrupted.

I rate PRTG Network Monitor an eight out of ten.

PRTG Network Monitor is used for monitoring internet service providers, and we want to receive the downtime of the network devices mapped. PRTG Network Monitor is hosted in a local host server in our three data centers.

The most valuable features of PRTG Network Monitor are user-friendly, and the graphical interface is good for all the network devices that are mapped in this organization. It's very easy to find reports for any devices that we are looking for.

PRTG Network Monitor can improve the reports. In the reports, you have to give an alert for that SMS and email, the emergency calls and downtimes have to be reported accordingly. You have to enable email services or an SMS gateway service to receive more alerts at the proper time.

I have been using PRTG Network Monitor for approximately four years.

PRTG Network Monitor is stable.

We have approximately 3,000 users using PRTG Network Monitor in our organization.

I have not used the support from PRTG Network Monitor.

The setup of PRTG Network Monitor is simple. The deployment can be done in a few hours.

We pay for PRTG Network Monitor annually. The price is approximately 10,000 rupees annually.

The solution performs well.

I rate PRTG Network Monitor an eight out of ten.

We use this solution for security and supervision of our network. There are two people using PRTG Network Monitor in my company.

The solution is deployed on a private cloud with Microsoft Azure. 

It allows me to detect problems with the network, and it helps users propose the solution to resolve the problem.

The difference between PRTG and other products is that PRTG is integrated on Windows. 

This solution is a good product so far, but I haven't been using it long enough to know how it could be improved.

I have been using this solution for two months.

It's stable.

It's not complex. We used eight people for deployment.

It's expensive to maintain. There are no costs in addition to the standard licensing fees.

I would rate this solution 8 out of 10.

I would recommend this solution for someone who wants to start using it.

We are using PRTG Network Monitor for performance monitoring. We use it to
monitor traffic and to identify network issues. In our school, the network is slow, so we use PRTG Network Monitor to capture the network and traffic status, and through it we found out that one of the servers is sending out messages.

PRTG Network Monitor is okay to use, but you need some time to analyze the data, so this could be an area for improvement.

If this solution has the feature of automatically locating or identifying the problematic area, it would be helpful to customers. This is a feature I'd like to see in the next release.

We've been using PRTG Network Monitor for many, many years.

This solution is stable.

PRTG Network Monitor is scalable.

The installation of PRTG Network Monitor was simple and straightforward. It took us two hours to complete, because we needed to locate and identify the rejected data.

We implemented this solution in-house, for a school.

We've used PRTG Network Monitor in-house before, but now we're using it for our consultation service.

The performance of this solution is okay.

We currently have 10 customers we provided PRTG Network Monitor to. We have three engineers in the network team who handle the deployment and maintenance of this solution.

I'm recommending this solution to people who want to start using it.

From what I know, people just need to go to the website and get the license for this solution.

My rating for PRTG Network Monitor is an eight out of ten.

We use PRTG network monitoring to monitor our server, especially for computing resources. 

What I've found most valuable is the custom sensor, which allows you to write scripts or code to monitor a specific metric in your environment.

PRTG's application monitoring sensor is not strong and could be improved, and I've also had some issues with it crashing during upgrades. In the next release, I would like to see the ability to monitor connections between services.

I've been using this solution for more than a year.

The platform is stable - other than the issues with upgrading, we haven't encountered any problems with it.

I think the platform is relatively scalable - we added two additional probes, and everything has worked fine without any issues.

The technical support team is very responsive.

The initial setup was relatively easy.

Adding extra sensors will incur an additional cost.

I evaluated Centron, which is more flexible and customizable, but I think that PRTG is easier to administer. The initial setup with PRTG is also easier than with other solutions at the same level.

PRTG is very good for basic monitoring of computer resources and usage. However, if you have relatively complex environments, you may need a different product. I would give this solution a rating of six out of ten.