Slack Reviews

Overall, it is a good idea as it works better than most solutions out there.

The mobile function is horrible. 

Notifications rarely show up. Either messages will not send or they will send twice.

The mobile app needs improvement. It consistently misses notifications.

The channels feature is the selling point for me. Being able to create a conversation for both public and private purposes through some channels is an absolute plus.

I was the president of a college event planning organization. Being able to have a conversation with my executives separately from the organization members was very convenient.

With multiple events happening and multiple conversations going on, I was able to divide the conversations into their respective groups and create channels for focus groups. This increased our productivity and efficiency by more than 80%.

Archiving for direct messages made tracking back conversations very difficult once the group started to grow large.

From what I noticed while using Slack, once a channel starts growing in
its number of messages, older messages are archived. This made it more
difficult to reference older messages. To be able to search for a particular message, you'll need to remember the exact phrases or the sender.

I think it would be much easier to "Scroll back" into older messages even
though it archived.

I have been using this solution for three years.

Stability was not an issue at any point. My team and I used it across multiple devices and platforms and the flow was seamless.

We had no issues with scalability. I was able to create more channels as the team grew bigger.

I never had to contact the support team.

We were initially using email and IM chat to communicate. We switched because the conversations became unorganized and inefficient when conversations started overlapping.

The setup was very straightforward. Once I sent an invite to my new team members, all they had to do was create a password and sign in. Their channels were pre-assigned and they had no issues joining the conversation. It was also easy to navigate.

Through an in-house one. Level of expertise was as great as it could get.

I had a relatively small team, so I didn’t have to worry about pricing and licensing. I only encountered pricing third-party apps and bots to help facilitate automations.

I did not evaluate any other options as I did not have a reason to. Eventually I heard of Ryver. I was not compelled to switch though.

I think Slack is a very creative application to help unify communication across all team sizes. I will definitely suggest this as my first choice.

We use it with our clients for sharing files and for communication.

We use thread-based communication. So that if a new person comes to look into a problem for a particular task, they can easily go and look into the particular thread it is discussed in.

We also send/download multiple files at a time.

It's also helpful that we can do group and individual calls on Slack.

There is a great search functionality.

 Sometimes there are login issues.

I have experience using Slack. 

It is stable. 

Slack is east to scale.

It is an affordable solution. 

Overall, I rate the solution a six out of ten. 

Slack is our main source of collaboration and we use it for all internal messages.

The way groups are created on slack could be improved. Once you create a group of people, you can't add additional people unless you convert it to a channel.

I have used Slack for one year. 

This is a stable solution. 

This is a scalable solution. 

The initial setup is straightforward. 

Slack is a really easy collaboration tool to use and many companies are adopting this popular tool. 

I would rate this solution a nine out of ten. 

We use Slack for having meetings with one of our vendors.

The most valuable features are video conferencing and sharing content during meetings.

I would like the in-meeting content sharing facility to be improved.

We have been using Slack for about one year.

Slack is stable and we haven't had any problems.

We have not had issues with scalability but our audiences in the meetings have not been large.

The technical support is fine.

In addition to Slack, we use Microsoft Teams as well as Skype. I think that all of these products are comparable, with nothing, in particular, that is an advantage or disadvantage.

Overall, Slack meets the needs that we have.

I would rate this solution as average, at five out of ten.

The feature that is most valuable is the ability to be a part of multiple Slack channels that are all specific to our needs i.e. a product, infrastructure, personal one-on-one, small specific group, feature discussion, IT assistance, company announcements, etc.

The quick line of communication, most certainly improves the functionality of our organization. Discussions can happen at the drop of a hat, in a Slack channel and a critical decision can be agreed upon to take further action. Triage of customer issues can happen at the moment of crisis and this is of huge assistance as to how we can get our product back up and running, when needed.

I'd like the ability to re-organize the channels in my list. You can favorite a channel but you can't organize them in a specific order, that fits your every day use. I'd also improve it's security. It can be breached easier than an email client, so we tend to keep more confidential conversations out of the app.

I have personally used this solution for over two years.

Our Slack bots have issues from time to time. There have been a few times where the app was done but other than that, it has been a solid performer.

There were no issues with the scalability.

I have personally not used technical support for Slack.

We were using Gchat as a source to speak to each other but channel functionality is very important in Slack.

I was not part of the initial setup.

I am sure that other options were evaluated but I was not a part of that decision-making process.

Providing API connections to your bug database and any other database that you use, can give you updates and links inside of a channel, which is a huge help.

I use Slack to communicate mainly for content related tasks with clients as they find it easy and quick to keep track of all of the on-going projects. Most importantly, it helped me to communicate with other content writers whenever I have to work in a team for a particular content project.

Earlier, while we used to communicate through email, it was good but it became difficult to keep track of all the projects and keep ourselves updated with the latest changes. Since we started using Slack, we have been able to solve each other's problems and identify all of the loopholes within a reasonable timeline.

Slack is a powerpack bundle of features that help small or large organizations to handle teams and their tasks. Personally, I love the feature that gives you the ability to name a channel as per task and include/exclude members within that channel to eradicate all other disturbances.

According to my observation, a large size file sharing feature is what can be expected, which will centralize all activities within Slack and that can save a lot of time.

I would like to see the social sharing of blogs, announcements, or other news directly from the message corner. 

We are able to manage various channels by different locations and subjects, and it integrates with Google Drive.

• Channels
• File sharing
• Works well on mobile

Notifications.

No stability issues, works perfectly.

I haven't notice any scalability issues.

Tried to find information about advance settings for notifications, but did not find what I was looking for.

We used Skype. We switched because our parent company uses Slack, and we had to adjust.

Pretty straightforward.

I am not dealing with pricing and licensing, so I cannot comment.

Initially I thought it cannot be better than Skype, but after working with it for a while I can definitely confirm it is a great tool for collaboration.