ThoughtSpot Reviews

Name: ThoughtSpot
Brand: ThoughtSpot
Rating: 3.9 (12 reviews)

3.9 out of 5

12 reviews
91% willing to recommend

3,090 followers

What is ThoughtSpot?

ThoughtSpot is a powerful business intelligence tool that allows easy searching and drilling into data. Its ad hoc exploration and query-based search features are highly valued, and it is easy to set up, stable, and scalable.

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ThoughtSpot is the #8 ranked solution in top Embedded BI Tools, #14 ranked solution in top Data Visualization solutions, and #18 ranked solution in top Business Intelligence Tools. PeerSpot users give ThoughtSpot an average rating of 7.8 out of 10. ThoughtSpot is most commonly compared to Microsoft Power BI: ThoughtSpot vs Microsoft Power BI. ThoughtSpot is popular among the large enterprise segment, accounting for 74% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 22% of all views.

Helped 845,564 peers since 2012

Featured ThoughtSpot reviews

Sushma Polavarapu

Sr Data Analytics Consultant at Capgemini

The tool is user-friendly for the end users. It is primarily a search-based tool. Users do not need a technical background to work directly on the dataset. Its compatibility with most databases, including the latest from FlexMovely and Redshift, allows users to create joins and worksheets easily. ThoughtSpot is fast, even with one to ten terabytes of data.

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Dominique Rozenberg

Software Engineer (Data specialist) at Salesforce

I encountered limitations mainly around UI and dashboard configuration. The widgets are simple with limited flexibility or customization. I would like more customization options. Additionally, handling governance when there are many models and dashboards is complex. There is no way to organize assets by business unit, only a list with tags, which is not convenient.

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Anthony Fiorino

SVP, Head of Enterprise Data Mgmt & Data Intelligence at a financial services firm with 5,001-10,000 employees

The most valuable feature is probably the core functionality itself, which is the ability to search and drill down into any data right out of the box. Of course, there's data modeling needed, and things like that, but I can throw it at a set, and I can get up and running in a matter of hours. If a new group comes to me and says, "Hey, I've heard about ThoughtSpot. I have some data and I want to be able to do some analytics, do some profiling, do some BI against it." In a couple of hours, I connect to their source and I just do it. Now for a production product, we have to model and perform it over time, but at least I can get people up and running extremely fast with a tool that's intuitive and easy to use.

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ThoughtSpot mindshare

Product category:

As of April 2025, the mindshare of ThoughtSpot in the BI (Business Intelligence) Tools category stands at 1.4%, down from 1.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.

BI (Business Intelligence) Tools

PeerAnalyst reports based on ThoughtSpot reviews

Type	Title	Date
Category	BI (Business Intelligence) Tools	Apr 6, 2025	Download
Product	Reviews, tips, and advice from real users	Apr 6, 2025	Download
Comparison	ThoughtSpot vs Microsoft Power BI	Apr 6, 2025	Download
Comparison	ThoughtSpot vs Tableau	Apr 6, 2025	Download
Comparison	ThoughtSpot vs Amazon QuickSight	Apr 6, 2025	Download

Title	Rating	Mindshare	Recommending
Microsoft Power BI	4.0	21.6%	93%	319 interviews Add to research
Tableau	4.2	17.5%	89%	296 interviews Add to research

Valuable Features

ThoughtSpot's valuable features include core functionality for quick data search and drill-down, user-friendly interface enabling self-service analytics without technical expertise, and scalable, stable performance. It allows ad hoc explorations and rapid dashboard load times, empowering users with query-based search and customizable analytics. Its compatibility with multiple databases, intuitive UI and UX, alerting system, and cost-effective data pricing model offer significant time savings and improved business efficiencies. Users create reports and visualizations effortlessly, enhancing decision-making power.

"ThoughtSpot is much easier to work with and maintain than other BI solutions, and it significantly reduces costs related to manual labor."
"The self-service analytics capabilities are unrivaled, making it a top-notch solution."
"ThoughtSpot excels in being self-service oriented, allowing users who aren't developers to easily create their own reports and visualizations, making it very intuitive."

Room for Improvement

ThoughtSpot's visualization capabilities need enhancement, especially compared to Power BI. Users seek more customization, geospatial reporting, and better dashboards. Data integration isn't user-friendly, lacking direct database connectivity. Usability is hindered by limited organizational options and calendar customization. Custom visualizations remain minimal, and governance is cumbersome without business unit organization. Key features like dynamic KPI restrictions and easier pivoting are requested alongside improved integration with tools and automatic notifications for specific data thresholds.

"A crucial feature we needed is missing, which involves restricting views of certain KPIs when users select conflicting parameters. We had to create a workaround, which impacted performance by loading pinboards slowly."
"Some areas for improvement include the pixel-perfect dashboards, which are not as refined as those in Tableau."
"Some areas for improvement include the pixel-perfect dashboards, which are not as refined as those in Tableau."

ROI

Organizations experience value from ThoughtSpot, notably through time savings and improved strategic decision-making. Although precise ROI metrics are challenging to determine, benefits include reduced manual reporting efforts and enhanced business outcomes. Users find ThoughtSpot easy for onboarding and new use cases, with some reporting a positive return and others still in the ramp-up phase. Significant revenue impacts were limited due to few users, yet targeted marketing and regional insights were enhanced.

Pricing

Enterprise buyers find ThoughtSpot's pricing competitive, with varied experiences across organizations. Many see it as less expensive than Tableau, more costly than Power BI, and comparable to TIBCO Spotfire. ThoughtSpot offers flexible licensing models, with billing based on data input rather than users. While some consider it expensive, others find the costs reasonable and aligned with BI tools. Pricing often involves negotiation, and ThoughtSpot's flexibility is praised by smaller enterprises.

"I give the pricing a six out of ten."

Popular Use Cases

ThoughtSpot is primarily used for internal operations like reporting and business intelligence. Users widely adopt it for self-service analytics, enabling them to create dashboards and derive insights independently. Companies embed ThoughtSpot in applications for an integrated experience. It supports data exploration, KPIs visualization, and metrics tracking. Organizations utilize it for marketing, expense analysis, sales operations, and customer interactions. ThoughtSpot's search capabilities resemble combining search engine functionality with visual pinning for important data.

Service and Support

ThoughtSpot's customer service and support receive mixed opinions. Many find the team responsive, knowledgeable, proactive, and supportive, often rating them four out of five or eight out of ten. However, some experience inadequate assistance and delayed responses, highlighting a less robust knowledge base. Despite dedicated success personnel and quick response times, there are concerns about long feature implementation processes. User ratings vary, with some rating them as low as six out of ten.

Deployment

Users experienced a straightforward initial setup with ThoughtSpot, often supported by the company’s team. Deployment involved small teams, typically not exceeding three to five members. ThoughtSpot’s compatibility with databases facilitated data integration. Maintenance required minimal effort. For some, system integrators were used, taking up to two months for complex use cases. Some challenges were noted with data integration, TML features, and security rules, but guidance from customer service proved helpful.

Scalability

ThoughtSpot is considered scalable by several users, leveraging the ThoughtSpot-Snowflake Partnership for automatic scalability. Although managing roles and security for many users can be complex, some successfully utilize it with large numbers of users. Scaling does not pose technical issues but governance can be challenging. Flexibility is noted, though some prefer other tools for advanced features. Scalability is partly dependent on contract terms, and ThoughtSpot receives a rating of eight out of ten for scalability.

Stability

ThoughtSpot exhibits strong stability for most users, with smooth upgrades and no crashes. However, some encounter delays when indexing changes, taking up to 24 hours. Issues also arise with resizing tasks or missing features requiring workarounds, leading to performance drops. While largely reliable and capable of handling large datasets quickly, occasional integration challenges occur. Stability ratings are generally high, yet some users experience resource-intensive problems affecting efficiency.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our ThoughtSpot Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Financial Services Firm

22%

Computer Software Company

12%

Manufacturing Company

10%

Healthcare Company

University

Construction Company

Educational Organization

Pharma/Biotech Company

Retailer

Logistics Company

Insurance Company

Government

Energy/Utilities Company

Real Estate/Law Firm

Comms Service Provider

Consumer Goods Company

Media Company

Wholesaler/Distributor

Recreational Facilities/Services Company

Hospitality Company

Non Profit

Performing Arts

Outsourcing Company

Legal Firm

Transportation Company

Compare ThoughtSpot with alternative products

Learn more about ThoughtSpot

The solution is used for reporting purposes, self-service BI, and embedding into other applications for customers to do self-service analytics. It helps businesses with metrics, KPIs, and important insights by sourcing data from various sources into one golden source and visualizing it in an easy way for the business to consume. The pricing model is ideal, charging for data rather than the number of users.