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Technical Engineer at Blemia
Real User
Top 10
Jul 17, 2025
Replication and deduplication make data management efficient and secure
Pros and Cons
    • "I thought that having a Windows machine running this was not the best for security."

    What is our primary use case?

    Years ago with customers and nowadays, we are using Veeam Backup & Replication in my job. We used to replicate our virtual machines between our data centers and make backup to an external NAS.

    We are using the replication functionality to replicate all our machines between data centers. In case of disaster or disaster recovery, we have cross machines, so we could bring up a new scenario in minutes.

    We only use Veeam Backup & Replication at the moment and we're not chained to the platform.

    What is most valuable?

    The features I find most useful in Veeam Backup & Replication are that it's fast, has deduplication, and excellent speed. It's fast, secure, and uses low bandwidth and backup space.

    The scalability of backup and replication is effective for our growing data volume. We have been growing from about 50 virtual machines to about 150, and we think we will grow to 200, maybe. It's easy with only buying some more licenses and it's not more difficult than that.

    What needs improvement?

    What they're doing now in version 13 of Veeam Backup & Replication is not requiring a Windows platform, which is very good. I don't prefer Windows in terms of security. I thought that having a Windows machine running this was not the best for security. I prefer security and resources dedicated to this because of the license and a graphical interface.

    I prefer what's now being developed, which can be on a Linux platform with a web interface, instead of the Windows console. I think a web console is easier and more convenient. In version 13 they are implementing this, but I think they have to complete it.

    For how long have I used the solution?

    I have been working with Veeam Backup & Replication for about 10 years or so.

    Buyer's Guide
    Veeam Data Platform
    July 2026
    Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
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    What was my experience with deployment of the solution?

    I find Veeam Backup & Replication easy to set up. The deployment of Veeam Backup & Replication took only some hours.

    What do I think about the stability of the solution?

    Veeam Backup & Replication is pretty stable these days. From time to time, we have had some problems with snapshots, but now it's not a problem anymore.

    I haven't faced any serious challenges with Veeam Backup & Replication.

    What do I think about the scalability of the solution?

    The scalability of backup and replication is effective for our growing data volume. We have been growing from about 50 virtual machines to about 150, and we think we will grow to 200, maybe. It's easy with only buying some more licenses and it's not more difficult than that.

    How are customer service and support?

    I haven't contacted Veeam support. We always find solutions through the knowledge base.

    Which solution did I use previously and why did I switch?

    I have tried other solutions before working with Veeam Backup & Replication, but not in my current job.

    How was the initial setup?

    I find Veeam Backup & Replication easy to set up. The deployment of Veeam Backup & Replication took only some hours.

    What's my experience with pricing, setup cost, and licensing?

    For our company, Veeam Backup & Replication is reasonably priced, although it may be expensive for smaller companies depending on some limits.

    What other advice do I have?

    The features I find most useful in Veeam Backup & Replication are that it's fast, has deduplication, and excellent speed. It's fast, secure, and uses low bandwidth and backup space.

    The scalability of backup and replication is effective for our growing data volume. We have been growing from about 50 virtual machines to about 150, and we think we will grow to 200, maybe. It's easy with only buying some more licenses.

    I rate Veeam Backup & Replication a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Tobias Huebner - PeerSpot reviewer
    IT Leader at Die Ambulanten - Home Care GmbH
    Real User
    Top 5
    Jul 23, 2025
    Reliable management and quick recovery enhance operations
    Pros and Cons
      • "The price is consistently an area for improvement."

      What is our primary use case?

      For open-source products, I am using OPNsense and email security is handled by Amavis, which is from Linux.

      OPNsense is not on the cloud; I have it deployed on-premise.

      Apart from Amavis and OPNsense, we don't have other open-source products, especially in the security part, or backup solutions or storages.

      For backup processes, I am using Veeam Backup & Replication for the protection of our virtualization and virtual machines.

      What is most valuable?

      Based on my subjective experience, the greatest part about Veeam Backup & Replication is its fast recovery and easy management.

      I often use fast recovery and the Instant Recovery features. I have faced no challenges while using Veeam Backup & Replication; everything worked all the time.

      Veeam Backup & Replication is easier to configure and more reliable than UrBackup, which makes it a superior solution.

      What needs improvement?

      The price is consistently an area for improvement.

      It's quite expensive to scale because if we have more machines to secure, we have to buy a greater license and a bigger license, though it's quite easy to scale overall.

      I would appreciate seeing some updates with AI functionality or anything AI-related, though I am uncertain if there is a use case for AI in backup.

      For how long have I used the solution?

      I have been using Veeam Backup & Replication for backup for four years.

      What do I think about the stability of the solution?

      There are no glitches or performance issues whatsoever; the solution is very stable. The only issues I encountered were due to the performance of the server, which is not a problem of Veeam Backup & Replication but our own issue.

      What do I think about the scalability of the solution?

      It's quite expensive to scale because if we have more machines to secure, we have to buy a greater license and a bigger license, but it's quite easy to scale overall.

      I would rate it eight points for scalability.

      How are customer service and support?

      I had experience with technical support from Veeam Backup & Replication one time, and it was quick and easy. There was just one component that didn't work right, and we wrote to them, and I think one and a half hours later, we solved the problem.

      I would rate Veeam Backup & Replication support a ten; my experience was very good.

      How would you rate customer service and support?

      Positive

      Which solution did I use previously and why did I switch?

      I was previously using UrBackup.

      Veeam Backup & Replication is easier to configure and more reliable than UrBackup, which makes it a better solution.

      How was the initial setup?

      The setup is relatively easy; it's just about starting the setup, starting the upgrade or installation, and entering your values, your license and so on. Then I install, and it works.

      What about the implementation team?

      I do the setup myself; I think only the license is expensive, not the setup cost.

      What's my experience with pricing, setup cost, and licensing?

      I do the setup myself; I think only the license is expensive, not the setup cost.

      Which other solutions did I evaluate?

      I have experience with other products for backup, but Veeam Backup & Replication is the most reliable.

      What other advice do I have?

      I use Sophos products in my operations. There is one product called Sophos X-Ops, an Advanced Threat Protection product, but I don't really know this one.

      Sophos Central is on the cloud. We don't work with cloud providers. We just have everything we own on-premise.

      I don't work with Sophos Virtualization, Security, Sophos Email, Phish Threat, or Network Access Control (NAC) products. All my security is open-source.

      It's a part of a Linux server, and the name is Amavis, spelled A-M-A-V-I-S.

      We use Veeam Backup & Replication for backup. Apart from Amavis and OPNsense, we don't have other open-source products, especially in the security part, or backup solutions or storages.

      We don't use replication, but I know from another work experience that replication of backups with Veeam Backup & Replication works fine.

      Veeam Backup & Replication has all the functions I need.

      My final rating for Veeam Backup & Replication is 8 out of 10, primarily due to pricing concerns.

      Which deployment model are you using for this solution?

      On-premises

      If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

      Other
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      Buyer's Guide
      Veeam Data Platform
      July 2026
      Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
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      Senior Associate and cloud operations at Cloud4c
      Real User
      Mar 17, 2024
      Offers data security measures including offsite backups, encryption, and redundancy features and responsive and effective customer support
      Pros and Cons
      • "When it comes to service cases, I would choose Veeam Data Platform over Commvault because restoring from Commvault can be time-consuming due to filtering tasks. Veeam Data Platform, on the other hand, offers a much simpler and faster restore process."
      • "Setting up for my case was completely different. There were some product-level bugs that caused a lot of challenges for Veeam Data Platform. So, it took a while."

      What is our primary use case?

      We manage Veeam for our customers. We are involved as partners and implementers between customers. We are not directly engaged with the vendors, but we provide services to our customers. 

      Therefore, the use cases vary. For hybrid cloud data, the use case depends on the client's specific requirements. It primarily revolves around Business Continuity and Disaster Recovery (BCDR). 

      We secure their data using Veeam backups stored offsite in the cloud or on-premises storage, leveraging the safest options available. 

      We also enable redundancy features like RAID (Redundant Array of Independent Disks) and implement encryption. For encryption, Veeam offers three levels with the option for customer-managed encryption at the host level. This approach gives customers granular control over their data security.

      How has it helped my organization?

      With native backups, I can perform a restore in under an hour, especially if it's the last backup. I can also directly mount the data on the server. But when it comes to service cases, I would choose Veeam Data Platform over Commvault because restoring from Commvault can be time-consuming due to filtering tasks. Veeam Data Platform, on the other hand, offers a much simpler and faster restore process without the need for a hot channel.

      So, the usability of Veeam Data Platform has impacted our clients' IT teams' productivity.

      What needs improvement?

      With Azure backups, for example, I can only configure three policies and trigger them only three times a day. There's no such adaptive scheduling in Azure. Also, if I have multiple folders, I can't configure different policies for each one in Azure.

      Commvault, on the other hand, allows for this kind of flexibility. So, Commvault's adaptive mode seems better suited for cloud-native environments compared to Veeam. Like, Commvault is more adaptive than Veeam Data Platform.

      For the first thing, I would like to see the support for third-party data. Like, Oracle database. In Azure, you don't have release support for custom databases, like Oracle or other data. We cannot directly integrate with Azure Backup. There is only hardly any support for SQL and SAP HANA. That's a key area of improvement for Microsoft because we do manage all the databases, libraries, SAP libraries, and Oracle databases. And going with the latest features, So I feel Microsoft needs larger support there. 

      The other thing is the retention policies. So I can configure the VM backup directly. However, if I wanted to configure the application-level backup, I could only do it on Windows, but not on Linux. But if I see Commvault, I can do it for any of the machines, even if the customer supports Commvault. But Azure has limited support, so even OS compatibility. It supports Windows and some flavors of Linux.

      For how long have I used the solution?

      It's been more than two years.

      What do I think about the stability of the solution?

      It is a stable product. We didn't find any challenges with stability. I would rate the stability a nine out of ten. 

      If it went down, it should be the seasonal outage. That was the only problem. If the complete region goes down, that's when the Veeam Data Platform service goes down. And even there, there were options that we could configure on a high level based on the recovery point objective.

      What do I think about the scalability of the solution?

      It is a truly scalable solution. I would rate the scalability an eight out of ten because there are only a few VMs and flavors of OS supported. 

      We handle enterprise-level customers like the top ten banking customers in the Middle East. We maintain all of them.

      How are customer service and support?

      The customer service and support were frequently available for calls, and I could discuss them openly and resolve the issues if I may. So there is no problem with technical support.

      They will pitch in for us because we handle enterprise customers. That's another key point to evaluate for us. So the support was really good. So, even if there were any minor bugs in production, they would sort them out in a couple of days or a month. They will come back to us with the proper documentation and solution.

      How would you rate customer service and support?

      Positive

      Which solution did I use previously and why did I switch?

      I've been working with Azure for more than four years. We actually prefer the native Microsoft Azure Backup service for file and folder backups. Cloud-native solutions are generally better suited for hybrid environments because we avoid the complexity of managing multiple components.

      We start with Azure Arc servers to integrate Azure services on-premises, install and configure Arc to Azure, enable backups, and fully utilize Azure as a service.

      For Commvault, we only need a plugin. It's a simple task whether it's an on-premises model or not. Now, we're adopting Commvault as a service, which offers more flexibility compared to cloud-native solutions, especially for hybrid environments.

      In our case, even for hybrid environments with Hyper-V, VMware, or physical servers, Commvault works well. You simply install an agent, configure storage, and define backup configurations. 

      Cloud-native solutions often require more steps, like connecting all servers and services to Azure before using native backup features.

      As a Cloud Solution Provider (CSP), we have a footprint in all major clouds, including Azure, AWS, GCP, Oracle Cloud, IBM, and middleware services.

      We prefer using Commvault and Veeam Backup for all types of backups, including snapshot and file/folder levels.

      We switch between different solutions based on our portfolio or our customers' needs.

      How was the initial setup?

      Setting up for my case was completely different. There were some product-level bugs that caused a lot of challenges for Veeam Data Platform. So, it took a while, but we are up and running right now.

      It was kind of difficult at first. But, once you contact support and get them involved, then there is no hard filing and maintaining it. It's easy to maintain and easy to rely on because it's cloud-native. So, no security questions will be raised.

      Once all the communication is in place, it's hardly an hour's job. So, it's all about maintaining the prerequisites that match the current setup, and as per the documentation, I could configure it. It's just a two-step process. 

      So, there is no hard challenge in configuring it. But it will take time because it has to register to the world and maintain security. You need to log in, integrate with the recovery services vault, and configure the policy. 

      So it will take some time. It will take at least an hour, but you can bring up the service, and you can rely on it for the next few years.

      What about the implementation team?

      We implement solutions for customers hosted in cloud platforms.


      What's my experience with pricing, setup cost, and licensing?

      If you are going with the premium service with all the features, it can be a bit high. So I would go for four. Because when you compare it with third-party tools, like Commvault or Veeam itself, they are a bit cheaper, and we can rely on them for pricing. 

      Commvault is a perpetual license service, so once you have the license, it's all about the storage that you use. 

      But Veeam Data Platform, it's pay-as-you-go. So, the more options you choose, the more consumption you have in monthly billing.

      So, it's too high for all the services that we get, at least from the backup standpoint.

      I would rate the pricing model an eight out of ten, where zero is the cheapest and ten is the most expensive. 

      Which other solutions did I evaluate?

      We evaluated Azure and Commvault for our use cases. We ultimately chose Commvault because it offered more flexibility for data protection and manipulation.

      What other advice do I have?

      My recommendation would depend on the business scenario. For example, if you are a banking client, I would prefer going for cloud-native because it all depends on the security and the compliance that the customer has to maintain. 

      Going for third-party tools can be difficult and complex, making things more complicated. But going for cloud-native reduces the security effort, so it's easier to manage compliance. 

      Which deployment model are you using for this solution?

      Public Cloud

      If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

      Microsoft Azure
      Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
      PeerSpot user
      Haris  Hajlovac - PeerSpot reviewer
      Head Of Information Technology at NOVOMATIC
      Real User
      Top 10
      Jan 11, 2024
      A tool that offers scalability and stability along with simplicity
      Pros and Cons
      • "Stability-wise, I rate the solution a ten out of ten."
      • "The product's pricing is an area of concern where improvements are required."

      What is our primary use case?

      I use Veeam Data Platform in my company to back up virtual machines and replicate them to offsite locations.

      How has it helped my organization?

      Veeam Data Platform reduced the RPO. In our company, one of the network monitoring systems is working on the DR side for some reason, which may be because of some problem with the IP provider, but we just managed to restore it from the replication on our main data system and data center, after which we got the system running in a few minutes. My company doesn't use the tool too much, though we use it in case we need to recover some data, which happened only a few times, after which the tool has been running smoothly. It is a great product.

      What is most valuable?

      There are no features of the product that I found to be specifically valuable to our company. I like the simplicity of the product. I like the overall product since it is a great tool that is available in the market.

      Though I don't like the pricing model of the solution as it is constantly being made more and more expensive, it is a great product that my company likes.

      What needs improvement?

      Veeam Data Platform uses only a limited set of features. The product's pricing is an area of concern where improvements are required.

      Our company will eventually renew the licenses, and then we will discuss internally the cost in the upcoming year because we don't have the time to switch to another solution. If my company gets a solution that does the same job as Veeam Data Platform for a lower price, then we may switch over to that product only because of pricing. Our company uses the tool for its features that allow for the backing up of virtual machines and SQL databases, so it is not a big deal to switch over to another solution since we don't have a very large system in that sense. My company only has around 15 to 20 virtual machines, so any tool that provides backup for the virtual machines and helps us with the replication to another location is okay for us.

      For how long have I used the solution?

      I have been using Veeam Data Platform for a year or two. My company is a customer of Veeam. Currently, I use Veeam Backup & Replication v12.

      What do I think about the stability of the solution?

      Stability-wise, I rate the solution a ten out of ten.

      What do I think about the scalability of the solution?

      Scalability-wise, I rate the solution a ten out of ten.

      In our company, only two people use the solution.

      The tool is used for its backup capabilities every two to three days. For some of the virtual machines in our company, the tool's backup capabilities are used every day while we only monitor the logs, during which, if there is something to be resolved, then we jump in and resolve it.

      How are customer service and support?

      I don't even remember if we faced any technical issues with the solution in our company, because of which we had to consider raising a ticket with the product's technical support team. In our region, there are some people with whom I was in touch, some of whom were and some still are Veeam employees, who are doing a great job and with whom our company is satisfied. Most of the consulting parts related to the solution were taken care of by our company with the help of the local people or technicians in the Adriatic region. The documentation part of the product is okay.

      How was the initial setup?

      The product's initial setup phase was easy to handle, and it was not a big deal. In our company, we will eventually install a tape library in backup within the next few months. In our company, we will have to figure out how the integration of Veeam Data Platform with a tape library needs to be done. From our company's experiences with Veeam Data Platform until now, we are happy and really satisfied with the product.

      The solution is deployed on an on-premises model.

      The solution can be deployed in a few days.

      What about the implementation team?

      I deployed the tool by myself without any training, and I felt it was very easy.

      What was our ROI?

      Though the tool is an expensive product, it is worth the money since it does the job.

      In our company, we use the Veeam Data Platform for the protection of our data, especially if we get stuck with any malware or damage in our information system, but we don't have to face such scenarios. Our company uses the product as a backup of our data, so I don't see any ROI, to be honest. I hope that the tool's use in our company does not reach a point where we need to evaluate the return on investment. Presently, there is no return on investment, and it only involves costs for now.

      What's my experience with pricing, setup cost, and licensing?

      The product is expensive.

      Which other solutions did I evaluate?

      I did not have to evaluate the other products in the market since I bought Veeam Data Platform owing to the fact that I knew some of the employees at Veeam in my region.

      What other advice do I have?

      In our company, we will introduce Veeam Data Platform as a backup for Office 365, with which we will reduce the total instances that we are protecting because we have already removed some virtual machines. After the aforementioned process is followed, we will eventually revise our license for backing up our data that is hosted on Office 365 platform, and then we will use even more features, after which we will know how that works. Basically, we are very happy with the solution. In our company, we don't even have upgrades to deal with since they are being taken care of very smoothly by Veeam.

      I recommend the product to those who plan to use it, and I still recommend it to a lot of the people who use the community version of the tool, which is also great for small infrastructures.

      I rate the overall tool a ten out of ten.

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      Irshad Kazi - PeerSpot reviewer
      Lead Technical Consultant at ITC Infotech
      MSP
      Apr 5, 2024
      Affordable, fast, trustworthy, and enables easy reporting, managing, and troubleshooting
      Pros and Cons
      • "The tool is fast and trustworthy."
      • "Granular-level backup is difficult."

      What is our primary use case?

      We use the solution for daily, monthly, and yearly backups. We use it for data protection, backup, and replication.

      How has it helped my organization?

      It is a trustworthy tool for backups. We get daily reports. We know how many backups are running, how many have failed, and the reason for the disk and network failures. We can easily troubleshoot whenever the backup fails. Once, the database server crashed, and we had to rebuild the server. We were able to restore it from scratch. We recovered the data until six hours before the crash. We could restore every table, database, and transaction log properly.

      What is most valuable?

      We can take snapshots easily. The tool is fast and trustworthy. It is easy to report, manage, and troubleshoot. We can migrate the tool easily from one host to another host. We can create policies and set the retention period. We can easily change it anytime. We can easily expand the storage.

      What needs improvement?

      Granular-level backup is difficult. Restoring one email, file, folder, or database table is very hard. The vendor must work on visualization.

      For how long have I used the solution?

      I have been using the solution for five years.

      What do I think about the stability of the solution?

      I rate the tool’s stability an eight out of ten.

      What do I think about the scalability of the solution?

      I rate the tool’s scalability an eight out of ten.

      How are customer service and support?

      The support is not as good as we expect. Sometimes, we need to keep calling support. The line is busy. The support team does not resolve the problems on time. We face some delays.

      How would you rate customer service and support?

      Neutral

      How was the initial setup?

      We can easily install and uninstall the product. It is easy to deploy. I rate the ease of setup a nine out of ten. We need two days for deployment. It is easy to maintain the solution.

      What's my experience with pricing, setup cost, and licensing?

      The product is not that expensive. I rate the pricing a seven out of ten. It is economical.

      Which other solutions did I evaluate?

      Dell IDPA is a fantastic tool. We also use Dell IDPA. Every backup tool has unique features. Dell IDPA has a high throughput ratio. Veeam is very easy to manage. Other solutions have cloud features, but Veeam does not provide many such features. Barracuda is famous nowadays.

      What other advice do I have?

      I recommend the product to others. Almost every company uses Veeam. Overall, I rate the solution an eight out of ten.

      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      SigfridCecillon - PeerSpot reviewer
      CEO at Arsium
      Reseller
      Top 5Leaderboard
      Aug 31, 2023
      Easy to setup and highly scalable solution
      Pros and Cons
      • "The most valuable features of the solution are its ease of deployment, its many interesting functions, and its good performance for both backup and restoration."
      • "The price could be optimized, and I am still waiting for support for physical hardware. However, it is currently easy to back up and restore environments with this software."

      What is our primary use case?

      It is a useful solution for backing up and restoring computing environments, such as machines, physical servers, and workstations. It is an easy, stable, and reliable solution.

      What is most valuable?

      The most valuable features of the solution are its ease of deployment, its many interesting functions, and its good performance for both backup and restoration.

      What needs improvement?

      The price could be optimized, and I am still waiting for support for physical hardware. However, it is currently easy to back up and restore environments with this software.

      So, there is room for improvement in the pricing model and support. 

      For how long have I used the solution?

      I have been working with this solution for five years. We have provided this solution to over ten customers. 

      We offer it to customers who need to back up and restore virtual machines and, for the past two years, physical servers and workstations.

      What do I think about the stability of the solution?

      It's stable and performs well.

      I would rate the stability a ten out of ten. 

      What do I think about the scalability of the solution?

      Scalability is good if you have the right licenses and storage. Adding equipment and defining backup processes is straightforward. We are around 10 to 15 customers using this solution.

       I would rate the scalability a ten out of ten.

      How are customer service and support?

      The customer service and support are quite good. 

      How was the initial setup?

      The initial setup is very easy. Setting up virtual machines is as simple as clicking next, next, finish. You then add the necessary equipment for backup and restore. Once the project is set up, it's stable and manageable through Veeam ONE. You can ensure your environment is in good shape and even debug if needed.

      What about the implementation team?

      For the deployment process, identify assets for backup, define backup and restore policies, ensure storage aligns with the environment, and verify correct licensing for the equipment.

      We require four admins for the deployment and maintenance of the solution. 

      What's my experience with pricing, setup cost, and licensing?

      The licensing model is an annual subscription, not too expensive. There are some additional costs, but it's not very expensive and you can choose any environment.

      I would rate the pricing a five out of ten, in the middle. 

      What other advice do I have?

      Overall, I would rate the solution a nine out of ten. 

      I would advise determining the required disk space, defining backup policies clearly, and planning for the necessary equipment.

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
      PeerSpot user
      Giovanni Golinelli. - PeerSpot reviewer
      Hybrid IT Architect at Quanture Spa
      Real User
      Top 20
      Feb 1, 2024
      A simple-to-learn product with a straightforward restoration process
      Pros and Cons
      • "Veeam Backup & Replication is definitely very useful and simple to learn, and the restoring processes are very straightforward, making it a very solid product."
      • "The scalability of the product in large organizations is an area of concern where improvements are required."

      What is our primary use case?

      For most of our company's customers, we use it for the backup process or to create a copy of the backup outside in an off-site or cloud location. Only for a few of our company's customers do we use the replication part of the tool, or if they have a secondary site where they want to have a copy of the VM in production.

      What is most valuable?

      Veeam Backup & Replication is definitely very useful and simple to learn, and the restoring processes are very straightforward, making it a very solid product.

      What needs improvement?

      Veeam Backup & Replication can be installed on a platform like Windows only. Veeam has more components but is always installed on Windows VMs. For some of the roles like proxy, Veeam could deploy and develop a solution that does not need to use Windows VMs because of its cost in terms of licenses and scalability. The solution works only on Windows but should be able to work on platforms like Linux in the future.

      The scalability of the product in large organizations is an area of concern where improvements are required.

      For how long have I used the solution?

      I have been using Veeam Backup & Replication for twelve years. I use Veeam Backup & Replication V12. My company has a partnership with Veeam.

      What do I think about the scalability of the solution?

      In my company, seven to eight people deliver deployment services related to Veeam Backup & Replication, along with support for some of our company's customers.

      How are customer service and support?

      At times, our company needs to open a ticket with the technical team to troubleshoot some strange behavior or some difficulties in managing an upgrade in the product.

      I rate the technical support an eight out of ten.

      How would you rate customer service and support?

      Positive

      How was the initial setup?

      The product's initial setup phase was not difficult. There were no difficult steps to install the product. With Veeam Backup & Replication, there is a need to have a license for Windows Server license, but it need not be considered a huge requirement.

      In our company, we need to have at least one VM from Windows, along with one backup repository, after which it is possible to start with the deployment of Veeam Backup & Replication on a single VM. Depending on the complexity of the environment my company deals with, my company will need to install more VMs with many roles, like proxy. The straightforward deployment process takes two hours for a single VM, but it takes more time when there is a need to create more VMs.

      The solution is deployed on an on-premises model.

      For a simple environment, the initial deployment, and not the configuration, takes not more than two hours.

      What about the implementation team?

      I work in Italy as a system integrator, so I install the product for our company's customers.

      What was our ROI?

      The money put into Veeam Backup & Replication is the right investment.

      What's my experience with pricing, setup cost, and licensing?

      I would say that the product is fairly priced.

      Which other solutions did I evaluate?

      My company chose Veeam Backup & Replication over other products since it is quite simple to deploy and manage. My company delivers backup as a service for some of our customers using Veeam Backup & Replication. My company has implemented a legal infrastructure in our data center, and we use it to remotely manage the backup recovery process for some of our customers.

      What other advice do I have?

      I would tell those who plan to buy the solution that it is important to do a PoC to understand how simple it is to implement the product and use it on a daily basis for data protection.

      I could split my rating for the evaluation of the product in a small environment and a huge environment. For small environments, I rate the tool a nine out of ten since it works as a very effective solution. For complex or huge environments, I rate the tool an eight out of ten since scalability is one of the areas of concern in the product, especially when users want more services from the product.

      I rate the overall tool an eight and a half out of ten.

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: My company has a business relationship with this vendor other than being a customer.
      PeerSpot user
      IT System Engineer at Hoffmann GmbH
      Real User
      Dec 10, 2023
      Robust data protection and management offering user-friendly interface, comprehensive virtual machine backup capabilities and efficient instant recovery
      Pros and Cons
      • "The standout feature for us is instant recovery."
      • "It would be beneficial to have enhanced solutions for database backup, particularly for Oracle databases in the context of SAP systems."

      What is our primary use case?

      We use it to back up all of our virtual machines, including those on hardware and Hyper-V solutions, and some of our physical machines.

      How has it helped my organization?

      It allows us to perform instant recovery for SIM machines. This means that we can quickly install the configuration and check whether the machine is operational or not. This efficient process allows us to assess the status and decide to proceed or make necessary adjustments. Unlike traditional methods that may take up to two hours for restoration, our instant recovery feature enables us to recover in as little as five minutes, providing a prompt evaluation of the machine's functionality.

      What is most valuable?

      The standout feature for us is instant recovery. Additionally, we have the capability to replicate our repository in various clouds. It proves highly beneficial as we only need to configure a single repository and instruct it to replicate all backups that we have on-premises.

      What needs improvement?

      I would like to improve Cloud application, as well as disaster recovery since we must export our data from our buildings to another location. It would be beneficial to have enhanced solutions for database backup, particularly for Oracle databases in the context of SAP systems.

      For how long have I used the solution?

      I have been working with it for two years now.

      What do I think about the stability of the solution?

      I would rate its stability eight out of ten.

      What do I think about the scalability of the solution?

      Scaling up the system requires significant resources, necessitating the use of knowledge base tools dedicated to both storage and virtualization. I would rate it seven out of ten. We utilize it daily with a user base of a thousand individuals. Going forward, we have plans to expand its usage further.

      How are customer service and support?

      The customer support is outstanding. Whenever I open a case, there is always a prompt and highly effective real-time response. I find it fair, quick, and competent. I would rate it ten out of ten.

      How would you rate customer service and support?

      Positive

      Which solution did I use previously and why did I switch?

      We initially employed Active View, and transitioning to Veeam proved to be a beneficial decision. However, due to the company's shift to another provider, we were unable to continue using the product. The integration with Google Cloud was limiting, and as we required an on-premises solution, we had to explore alternatives.

      How was the initial setup?

      Setting up the system was a straightforward process for us. We were able to do it independently without the need for a solution partner, making it a convenient and practical experience. I would rate it eight out of ten.

      What about the implementation team?

      The installation is straightforward, but managing the system can be challenging, as it may require installing various tools on different machines. Consequently, a substantial infrastructure is necessary, involving approximately ten servers for the complete solution. The deployment process took approximately three weeks. Initially, we devised a plan, followed by the design phase. Once the design was finalized, we proceeded with the installation and implementation. The deployment was carried out in-house, with the involvement of two to three individuals.

      What was our ROI?

      I would rate it ten out of ten in terms of ROI.

      What's my experience with pricing, setup cost, and licensing?

      It comes with a higher cost and it is an all-inclusive solution. I would rate it nine out of ten.

      Which other solutions did I evaluate?

      We evaluated three products, namely Cohesity and Rubrik, and after careful comparison, we opted for Veeam.

      What other advice do I have?

      It necessitates careful consideration of factors such as the volume of data to be backed up, the number of servers in play, and the requirement for proxy servers. Overall, I would rate it eight out of ten.

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      Ozgur-Ekinci - PeerSpot reviewer
      Technical Operations Manager at BTSERVISI
      Real User
      Oct 20, 2023
      The solution provides flexible licensing options and good technical support, but it must improve its scalability and performance
      Pros and Cons
      • "Continuous Data Protection is a game-changing technology."
      • "The product must improve its performance."

      What is our primary use case?

      The solution is used for backup and replication of data. We can create a backup copy of off-site data.

      What is most valuable?

      The backup feature is valuable. It uses snapshot-based replications. Continuous Data Protection is a game-changing technology. Including Veeam, there are only three software vendors that provide this technology.

      What needs improvement?

      The product must improve its performance. Sometimes, the backup is very slow. It might be because of the backup infrastructure or the network infrastructure. Sometimes, it is because of Veeam’s abilities.

      For how long have I used the solution?

      I have been using the solution for more than ten years. I have been using the latest version for two years.

      What do I think about the stability of the solution?

      The tool’s stability depends on the people who maintain the platform. If they do not manage it well, the stability will be lower. The more we manage, the more stability we get. If we take care of our platform daily, there won't be any problems. If we don't look at it for a week, we will have some problems.

      What do I think about the scalability of the solution?

      Veeam has some performance issues after we reach a couple of 1,000 virtual servers. We have more than ten customers using the product.

      How are customer service and support?

      The technical support is very good.

      How was the initial setup?

      The initial setup is not straightforward. It depends on the customer’s infrastructure, architecture, CDP, and storage. We must be very careful about which tools should be used for the implementation. Infrastructure assessment should be done very carefully. A person must be a good Veeam engineer to decide which tools and add-ons should be in place to deploy the solution.

      The customer infrastructure assessment should be done. We must find how many virtual servers will be backed up, how many client machines will be backed up, and how many physical servers will be backed up. If a replication solution is in place, we should ask for a wider bandwidth for the customer.

      If the customer will be using CDP technology, then we have to do some additional installations on the customer's physical servers. We must understand how many proxies, backup repositories, and immutable repositories we will use.

      What's my experience with pricing, setup cost, and licensing?

      The solution provides flexible licensing options. We can have it perpetually. We can have it yearly or once in three years. We can also get the Veeam Universal License.

      What other advice do I have?

      Veeam is the only IT vendor that provides many features in one bundle. I recommend the tool to others. Overall, I rate the solution a seven out of ten.

      Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
      PeerSpot user
      AhmadSirajuddin - PeerSpot reviewer
      Head Chief Information Security Officer, Information Technology Security & Architecture Department at PT. Bank Index Selindo
      Real User
      Top 5
      Aug 9, 2024
      Has a simple setup process, but the automation features need improvement
      Pros and Cons
      • "The setup was quite simple."
      • "They could include better automation features for migrating VMs without further configuration for the product."

      What is our primary use case?

      I used the product for migrating snapshots between clusters.

      What needs improvement?

      They could include better automation features for migrating VMs without further configuration for the product.

      For how long have I used the solution?

      I used VM Backup and Replication for about a month.

      What do I think about the stability of the solution?

      I rate the product stability an eight. 

      What do I think about the scalability of the solution?

      I rate the product scalability a seven. 

      How was the initial setup?

      The setup was quite simple and took about four hours on-premises. I rate the process an eight. 

      What's my experience with pricing, setup cost, and licensing?

      The solution is fairly priced. I rate the pricing a five out of ten. 

      What other advice do I have?

      I rate Veeam Backup & Replication a six out of ten. It has similar features to other software but lacks distinct advantages.

      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      Buyer's Guide
      Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
      Updated: July 2026
      Buyer's Guide
      Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.