Most of the features and capabilities we implemented for our clients using the Veeam backup solution revolve around enhancing their backup processes. These include functionalities such as backup encryption, immutable storage, integration with various object cloud storage platforms like AWS Cloud, and ensuring compatibility with multiple object cloud platforms.
Solutions Architect at a tech services company with 11-50 employees
Ensures effective management of multiple cloud environments, seamless integration with major providers like AWS and user-friendly interface
Pros and Cons
- "Veeam Data Platform offers features specifically designed for ransomware defense."
- "Expanding its compatibility to include Linux would represent a significant advancement."
What is our primary use case?
How has it helped my organization?
The backup and disaster recovery process within the Data Platform is exceptionally user-friendly. Whether you're performing a backup or restoring data, the graphical user interface makes it straightforward. All capabilities can be accessed with ease, thanks to the intuitive design of the interface.
The reliability of the Veeam Data Platform has been consistently satisfactory in our deployments. We have encountered no issues, and all of our clients have expressed satisfaction with its performance.
We are particularly pleased with the DIP, especially given our focus on the Nutanix platform. DIP with Nutanix virtualization has been especially valuable to us.
The inclusion of important functions and capabilities, such as ransomware protection and scanning, was crucial. It's noteworthy that these features are already available in version twelve, which is a significant enhancement.
When utilizing Veeam to manage RTO and RPO objectives, the primary focus lies in minimizing recovery time (RTO) and ensuring effective project or object management. Branches, especially those with high IO and ITO demands, such as those in SANX deployments, prioritize data visibility before backup and archiving. Typically, lower RPOs are managed by the recovery features of the virtualization layer. Our primary aim is usually to achieve the shortest RPO feasible within the specified parameters. However, in our deployments, the shortest configured RPO is based on the specific requirements of our clients.
Managing multiple cloud environments with the Veeam Data Platform is highly effective. The platform offers robust support for major cloud providers like AWS. I've personally tested its integration with AWS and iOS and found it to be extremely straightforward and user-friendly.
What is most valuable?
Veeam Data Platform offers features specifically designed for ransomware defense. This includes the ability to integrate with immutable repositories, safeguarding your data against ransomware attacks. Additionally, the platform provides integrated anti-malware detection capabilities, and it allows seamless integration with third-party endpoint security solutions to further enhance data security.
What needs improvement?
I think there's an opportunity for improvement in terms of the supported operating systems for the Veeam Data Platform. Currently, it's limited to the Windows operating system, excluding Linux environments. Expanding its compatibility to include Linux would represent a significant advancement.
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For how long have I used the solution?
I have been working with it for approximately six years.
What do I think about the stability of the solution?
I would rate its stability abilities eight out of ten.
What do I think about the scalability of the solution?
Its scalability capabilities are eight out of ten. The maximum supported capacity of the current version of Windows determines the capacity limitations for the Veeam Data Platform, as it is dependent on the operating system. This serves as a constraint for the platform. It is suitable for businesses of varying sizes, including small, medium, and enterprise-level organizations.
How are customer service and support?
I would rate its customer service and support nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
Setting up the system initially is straightforward.
What's my experience with pricing, setup cost, and licensing?
It's quite flexible—you can begin with a single license that supports ten instances and scale up based on your specific requirements. I would rate the pricing six out of ten when compared to other competitors.
What other advice do I have?
Overall, I would rate it eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Senior Information Technology Specialist at a retailer with 201-500 employees
A straightforward solution that is compatible with almost all other products
Pros and Cons
- "Veeam ONE is a straightforward solution and compatible with almost all hardware."
- "Veeam ONE should make available notifications through SMS."
What is our primary use case?
We use Veeam ONE for our VMware backups and our VMs in VMware.
What is most valuable?
Veeam ONE is a straightforward solution and compatible with almost all hardware.
What needs improvement?
Veeam ONE should make available notifications through SMS.
For how long have I used the solution?
I have been using Veeam ONE for five years.
What do I think about the stability of the solution?
I never had any issues with the solution's stability. One of our servers had a ransomware issue. We isolated it to the system, restored it from Veeam ONE, and protected it.
I rate Veeam ONE an eight out of ten for stability.
What do I think about the scalability of the solution?
Veeam ONE is a scalable solution. Around 400 users were using Veeam ONE in our organization.
How are customer service and support?
The solution’s technical support is good.
How was the initial setup?
The solution’s initial setup is easy.
What was our ROI?
We have seen a return on investment with Veeam ONE. Veeam ONE was the best option in the market at the time. It's very economical and quite suitable for our infrastructure.
What's my experience with pricing, setup cost, and licensing?
Veeam ONE is moderately priced, where it is neither expensive nor cheap.
What other advice do I have?
Overall, I rate Veeam ONE an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Veeam Data Platform
January 2026
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Lead Consultant at a tech services company with 51-200 employees
Efficient and reliable data protection for various virtualized environments offering user-friendly interface, comprehensive feature set, and cost-effectiveness
Pros and Cons
- "The most valuable aspects are the latest features in version 12.1, which introduced enhanced security features."
- "Margins should not be distinct; instead, they should seamlessly integrate with the Veeam Backup and Replication tools, requiring minimal separation."
What is our primary use case?
For our clients, the optimal use case depends on their specific requirements. It excels in safeguarding commercial machines, physical servers, and diverse workloads, including those hosted on AWS EC2 instances. It proves highly effective in managing databases, catering to various platforms such as Cisco and Oracle, and addressing the unique needs of different clients.
What is most valuable?
The most valuable aspects are the latest features in version 12.1, which introduced enhanced security features.
What needs improvement?
Margins should not be distinct; instead, they should seamlessly integrate with the Veeam Backup and Replication tools, requiring minimal separation.
For how long have I used the solution?
I have been working with it for more than five years.
What do I think about the stability of the solution?
I would rate it stability capabilities eight out of ten.
What do I think about the scalability of the solution?
It offers excellent scalability. Our clientele typically consists of small, medium, and enterprise businesses. I would rate it nine out of ten.
How are customer service and support?
I would rate its technical support services ten out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup was straightforward. I would rate it ten out of ten.
What about the implementation team?
The deployment process typically takes two to three hours.
What's my experience with pricing, setup cost, and licensing?
It is highly cost-effective when compared to other solutions. With only one license needed, all features can be enjoyed, eliminating the need for separate licensing for individual components.
What other advice do I have?
We recommend using it because of its simplicity. Overall, I would rate it nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Service provider
System Engineer at a computer software company with 1,001-5,000 employees
Reliable and secure backup solutions, offering a well-packaged and reasonably priced service with a significant positive return on investment
Pros and Cons
- "The most valuable aspect is its reliability in recovering any replaceable data in the event of server issues in a production environment."
- "It would be beneficial if it could expand its coverage to support Frostbox and provide greater flexibility for service providers to recommend backup solutions based on customer preferences in prospective environments."
What is our primary use case?
Our common use case is to offer backup solutions and disaster recovery services to customers.
How has it helped my organization?
A key benefit is the constant security of data. It enables us to assure customers that their data is consistently accessible, even in the face of server issues or potential disruptions.
What is most valuable?
The most valuable aspect is its reliability in recovering any replaceable data in the event of server issues in a production environment. It proves to be a dependable solution for ensuring business continuity in case of a disaster occurring at the current production site.
What needs improvement?
It would be beneficial if it could expand its coverage to support Frostbox and provide greater flexibility for service providers to recommend backup solutions based on customer preferences in prospective environments.
For how long have I used the solution?
I have been working with it for more than one year.
What do I think about the stability of the solution?
It provides good stability.
What do I think about the scalability of the solution?
It offers high scalability capabilities.
How are customer service and support?
So far, the support team has proven valuable in providing effective solutions and useful guidance.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup was straightforward.
What about the implementation team?
In the initial stages of deployment, it's essential to understand the customer's backup infrastructure needs. This involves determining the specific requirements of the customer and assessing whether our existing environment is equipped to meet those needs. Maintenance is relatively straightforward for me.
What was our ROI?
Customers are experiencing a significant positive return on investment.
What's my experience with pricing, setup cost, and licensing?
The pricing is reasonable. It provides good value for the money. Licensing costs can occasionally present a significant financial challenge.
What other advice do I have?
It's particularly useful for those looking to offer backup services, complemented by optional additional recovery and replacement services with Veeam. Overall, I would rate it eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Technical Manager at a tech consulting company with 11-50 employees
Proactively monitors and helps in resolving issues efficiently but needs more customization features for dashboard
Pros and Cons
- "The installation is pretty straightforward."
- "In future releases, I would like to see more automation capabilities. It could integrate with automation services to automatically resolve identified issues rather than simply providing instructions to the user."
What is our primary use case?
Our customers use it to monitor their backup infrastructure as well as the hypervisor.
What is most valuable?
Most of the customers like the features that monitor the VMware infrastructure.
Moreover, the product proactively identifies potential issues and provides suggestions on how to address them.
What needs improvement?
In future releases, I would like to see more automation capabilities. It could integrate with automation services to automatically resolve identified issues rather than simply providing instructions to the user.
Moreover, I would like to see customization on the dashboard and the reporting level.
Another area of improvement is the support.
For how long have I used the solution?
I have been using this solution for around eight years. I'm working with Veeam ONE and Veeam Data Platform.
We work with the latest version, v12.
What do I think about the stability of the solution?
I would rate the stability an eight out of ten. It needs some improvement, especially on database connectivity, when the database grows. So, these issues are there for some of our customers.
What do I think about the scalability of the solution?
I would rate the scalability an eight out of ten. It needs some improvements.
We have around 15 customers using this solution. Some are enterprises, some are government entities, and some are SMBs.
How are customer service and support?
Generally, what we have noticed with Veeam support is that it's getting worse. We have to resolve this by ourselves, and it happened recently also with two to three cases. Our engineering team was able to resolve this instead of waiting from their side.
How would you rate customer service and support?
Neutral
How was the initial setup?
I would rate my experience with the initial setup a nine out of ten, where one is difficult, and ten is easy.
It was straightforward. No complexity here.
What about the implementation team?
The installation is pretty straightforward, and some configurations need to be done. The entire process can be done within a day; we can complete it.
For the deployment process, we need to identify where to place the solution and the required ports for Veeam ONE. We identify the network requirements, all the ports, and firewall ports needed to connect to the VMware and backup infrastructures.
It's placed on a dedicated machine, and we configure a skilled server instead of SQL Xpress due to limitations. Then, we deploy it, add the backup and VMware infrastructures, set up the license, and configure rules and alerts.
What's my experience with pricing, setup cost, and licensing?
It is reasonably very cheap. I would rate the licensing model a one out of ten, where one is very affordable and ten is extremely expensive.
There are no additional costs. Most of our customers take it as a bundle with Data Cloud. From advanced, they take the bundle. So it comes with Veeam ONE. So, it's very affordable.
What other advice do I have?
If it's purely a VMware environment, then I definitely recommend it. If it's a heterogeneous environment, they may not be able to monitor on-premise servers or the cloud. So, if it's purely VMware, then I would recommend it.
Overall, I would rate the solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. System Integrator
Technical Lead at a tech services company with 201-500 employees
An easy-to-deploy product with simple configurations that can be used as a repository for storing data
Pros and Cons
- "The product’s configuration and settings are very easy."
- "The endpoint protection console is not centralized."
What is our primary use case?
We have used the solution for combining cloud and on-premise storage, like a hybrid repository for storing our data and offloading. We have also created backups for Exchange and SQL. We also use the solution for endpoint protection like laptops and bare metal restore.
What is most valuable?
The product has introduced cloud storage, which can be used directly for backing up the data. We need not have an on-premise storage location. It makes everything easy. The product’s configuration and settings are very easy.
What needs improvement?
The endpoint protection console is not centralized. It needs to be improved. The product must improve its reporting features so that it can be used for audit purposes.
For how long have I used the solution?
I have been using the solution for at least eight years.
How was the initial setup?
The initial setup is straightforward. If everything is in place, deploying the solution takes one to two hours.
What about the implementation team?
One or two people from our team can handle the deployment process. They have admin-level access to the server. It is easy. No other intervention is required.
What's my experience with pricing, setup cost, and licensing?
I rate the tool’s pricing a seven out of ten. The product is expensive for small businesses. However, it is not that expensive.
What other advice do I have?
The product is suitable for a BDM organization that does not have the option to store data on-premise. It is really easy to manage. It can also be restored very easily. If we have a good network speed, it does a quicker restore. Overall, I rate the solution an eight and a half out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Project Manager at a tech services company with 51-200 employees
A scalable and easy-to-configure solution that has a simple and easy-to-manage interface
Pros and Cons
- "The solution is quite easy to configure."
- "SureBackup is sometimes a bit difficult to use."
What is most valuable?
The solution is quite easy to configure. The interface is quite simple and easy to manage. The restoration is easy to manage.
What needs improvement?
SureBackup is sometimes a bit difficult to use.
For how long have I used the solution?
I have been using the solution for a few years.
What do I think about the stability of the solution?
The solution is quite stable. I rate the stability an eight out of ten.
What do I think about the scalability of the solution?
I rate the product’s scalability an eight out of ten. Three people from the MIS team in our organization use the solution.
How are customer service and support?
Often, when we deal with support teams, they just send us the link to the KB for troubleshooting.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
Previously, we used NetBackup. It was really confusing. Veeam’s interface is quite easy to use and configure.
How was the initial setup?
The initial setup is quite easy. The time taken for deployment depends on how many servers will be backed up. Generally, the deployment might take one day. We need one person to deploy the tool.
What's my experience with pricing, setup cost, and licensing?
The product must improve its pricing. Socket license for new users is also challenging. I rate the pricing a seven out of ten.
What other advice do I have?
Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner and Reseller
Ingénieur systèmes et réseaux at a tech services company with 11-50 employees
Has a straightforward backup process
Pros and Cons
- "Instant Backup is an useful feature."
- "It is efficient but can improve security-wise."
What is our primary use case?
It is convenient to create backups of virtual machines, and hard disks. It's also applicable for backing up various other services. When dealing with a heavy workload, the process of backup is designed to be straightforward. It involves transferring data from on-premise to the cloud or vice versa. This encompasses different usage scenarios.
How has it helped my organization?
Veeam's Instant Recovery feature allowed my organization to continue operations during file server failure by immediately restoring lost data.
What is most valuable?
Instant Recovery is an useful feature.
What needs improvement?
It is efficient but can improve security-wise.
For how long have I used the solution?
I have been using Veeam Backup & Replication for the last three years.
What do I think about the stability of the solution?
I would rate the stability nine out of ten.
What do I think about the scalability of the solution?
How are customer service and support?
The support is good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
How was the initial setup?
It required 2-3 people to deploy. It is deployed in a hybrid manner. It took almost 2-3 hours for the process to complete.
The deployment procedure begins by accessing the Veeam Backup website to download the necessary software. Subsequently, the software is managed on the server where installation is intended. Before proceeding with installation, it's recommended to have a backup, ensuring functionality on the server. The installation process itself is distinct, not combined with the backup sector. Each step is downloadable, contributing to the installation information. The final step involves creating a backup job. Users can choose the backup type they prefer, whether it's full, implemented, or differential. Following this, the backup can be saved on desired media, such as servers.
What's my experience with pricing, setup cost, and licensing?
It is not expensive and I would rate it five out of ten.
Which other solutions did I evaluate?
We considered other vendors but discovered that the Veeam Backup has establishment as a direct node-to-node connection and synchronization with other systems.
What other advice do I have?
I can recommend that it serves as a good solution. The code constitutes a comprehensive answer. It effectively backs up all workloads. This applies to various scenarios – from email to physical and virtual machines, services, SAP DNS, and Azure DNS – allowing for comprehensive backup solutions. It extends to cloud-based backups as well. Essentially, it covers the entirety of our workload, whether on our infrastructure or network.
I would rate it an eight out of ten.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Updated: January 2026
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