We have used the solution for combining cloud and on-premise storage, like a hybrid repository for storing our data and offloading. We have also created backups for Exchange and SQL. We also use the solution for endpoint protection like laptops and bare metal restore.
Technical Lead at Stratogent
An easy-to-deploy product with simple configurations that can be used as a repository for storing data
Pros and Cons
- "The product’s configuration and settings are very easy."
- "The endpoint protection console is not centralized."
What is our primary use case?
What is most valuable?
The product has introduced cloud storage, which can be used directly for backing up the data. We need not have an on-premise storage location. It makes everything easy. The product’s configuration and settings are very easy.
What needs improvement?
The endpoint protection console is not centralized. It needs to be improved. The product must improve its reporting features so that it can be used for audit purposes.
For how long have I used the solution?
I have been using the solution for at least eight years.
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April 2026
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How was the initial setup?
The initial setup is straightforward. If everything is in place, deploying the solution takes one to two hours.
What about the implementation team?
One or two people from our team can handle the deployment process. They have admin-level access to the server. It is easy. No other intervention is required.
What's my experience with pricing, setup cost, and licensing?
I rate the tool’s pricing a seven out of ten. The product is expensive for small businesses. However, it is not that expensive.
What other advice do I have?
The product is suitable for a BDM organization that does not have the option to store data on-premise. It is really easy to manage. It can also be restored very easily. If we have a good network speed, it does a quicker restore. Overall, I rate the solution an eight and a half out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Project Manager at Alphamatic Systems
A scalable and easy-to-configure solution that has a simple and easy-to-manage interface
Pros and Cons
- "The solution is quite easy to configure."
- "SureBackup is sometimes a bit difficult to use."
What is most valuable?
The solution is quite easy to configure. The interface is quite simple and easy to manage. The restoration is easy to manage.
What needs improvement?
SureBackup is sometimes a bit difficult to use.
For how long have I used the solution?
I have been using the solution for a few years.
What do I think about the stability of the solution?
The solution is quite stable. I rate the stability an eight out of ten.
What do I think about the scalability of the solution?
I rate the product’s scalability an eight out of ten. Three people from the MIS team in our organization use the solution.
How are customer service and support?
Often, when we deal with support teams, they just send us the link to the KB for troubleshooting.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
Previously, we used NetBackup. It was really confusing. Veeam’s interface is quite easy to use and configure.
How was the initial setup?
The initial setup is quite easy. The time taken for deployment depends on how many servers will be backed up. Generally, the deployment might take one day. We need one person to deploy the tool.
What's my experience with pricing, setup cost, and licensing?
The product must improve its pricing. Socket license for new users is also challenging. I rate the pricing a seven out of ten.
What other advice do I have?
Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner and Reseller
Buyer's Guide
Veeam Data Platform
April 2026
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,244 professionals have used our research since 2012.
Ingénieur systèmes et réseaux at e-services
Has a straightforward backup process
Pros and Cons
- "Instant Backup is an useful feature."
- "It is efficient but can improve security-wise."
What is our primary use case?
It is convenient to create backups of virtual machines, and hard disks. It's also applicable for backing up various other services. When dealing with a heavy workload, the process of backup is designed to be straightforward. It involves transferring data from on-premise to the cloud or vice versa. This encompasses different usage scenarios.
How has it helped my organization?
Veeam's Instant Recovery feature allowed my organization to continue operations during file server failure by immediately restoring lost data.
What is most valuable?
Instant Recovery is an useful feature.
What needs improvement?
It is efficient but can improve security-wise.
For how long have I used the solution?
I have been using Veeam Backup & Replication for the last three years.
What do I think about the stability of the solution?
I would rate the stability nine out of ten.
What do I think about the scalability of the solution?
How are customer service and support?
The support is good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
How was the initial setup?
It required 2-3 people to deploy. It is deployed in a hybrid manner. It took almost 2-3 hours for the process to complete.
The deployment procedure begins by accessing the Veeam Backup website to download the necessary software. Subsequently, the software is managed on the server where installation is intended. Before proceeding with installation, it's recommended to have a backup, ensuring functionality on the server. The installation process itself is distinct, not combined with the backup sector. Each step is downloadable, contributing to the installation information. The final step involves creating a backup job. Users can choose the backup type they prefer, whether it's full, implemented, or differential. Following this, the backup can be saved on desired media, such as servers.
What's my experience with pricing, setup cost, and licensing?
It is not expensive and I would rate it five out of ten.
Which other solutions did I evaluate?
We considered other vendors but discovered that the Veeam Backup has establishment as a direct node-to-node connection and synchronization with other systems.
What other advice do I have?
I can recommend that it serves as a good solution. The code constitutes a comprehensive answer. It effectively backs up all workloads. This applies to various scenarios – from email to physical and virtual machines, services, SAP DNS, and Azure DNS – allowing for comprehensive backup solutions. It extends to cloud-based backups as well. Essentially, it covers the entirety of our workload, whether on our infrastructure or network.
I would rate it an eight out of ten.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Information Technology Officer at MCCi
A scalable and seamless product that is user-friendly and provides excellent support
Pros and Cons
- "The solution is very user-friendly."
- "It would be better if the solution presented the number of servers and the success rate on the dashboard."
What is our primary use case?
We use the solution for the backup of the servers on-premise. We also use it to back up our mailbox.
What is most valuable?
The solution is very user-friendly. I find the compression rate to be very good. It's very easy to go through the restoration process to locate an individual file.
What needs improvement?
It would be better if the solution presented the number of servers and the success rate on the dashboard. Currently, we have to click on user history or get it through emails.
For how long have I used the solution?
I have been using the solution for one year.
What do I think about the stability of the solution?
The tool is very stable.
What do I think about the scalability of the solution?
The solution is scalable and seamless. We have about 80 users in our organization.
How are customer service and support?
The support is good. When I had an issue, the team was very receptive and provided the assistance required through remote sessions. It was very, very good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We were using Backup Exec. We then switched to Veeam ONE because it is very practical and has different applications integrated with it.
How was the initial setup?
The deployment took two days.
What about the implementation team?
The service providers did the implementation. The solution is easy to maintain. The number of people required for maintenance depends on the size of the business. We need one person to maintain the product in our organization.
What's my experience with pricing, setup cost, and licensing?
I find the pricing to be okay. We have to pay for the license yearly. There are no additional costs associated with the product.
What other advice do I have?
Veeam ONE is a very good product. The usage depends on our organization, whether we're using Linux or Windows. It's compatible with all. The product is seamless. Overall, I rate the solution a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Presales Consultant/ Engineer at a tech vendor with 10,001+ employees
Simple deployment, exceptional restore capability, and seamlessly data recovery
Pros and Cons
- "One of the standout features of Veeam Backup & Replication is its exceptional restore capability, enabling users to recover their data seamlessly. Another valuable functionality is the automated verification of backup restorations, made possible through the Sure Backup feature. The software boasts numerous other noteworthy features that offer immense value, including the NAS backup feature."
- "There is room for improvement in the application backups, particularly for Oracle and SaaS systems. Veeam Backup & Replication offers a plugin specifically designed for Oracle and SAP HANA databases. In version twelve, they introduced enhancements that allow deploying the plugin from the backup server. However, manual configuration is still required on each server to schedule the backup and specify the backup repository. Additionally, transitioning from a Windows server to a Linux server requires converting the existing model. Previously, Veeam heavily relied on Windows and Microsoft SQL databases for their solution. Fortunately, in version twelve, they introduced an enhancement by offering the option to use a Postgres SQL database, which is an open-source alternative."
What is our primary use case?
My customers rely on Veeam Backup & Replication primarily to safeguard their systems, secure their workloads, and support hybrid cloud and multi-cloud environments. It allows them to back up their data across various cloud platforms and perform cross-platform restoration. For instance, they can back up VMware and restore it on Azure, among other scenarios. In addition to this, they can efficiently back up mainstream applications such as VMware Internet workloads, Microsoft Hyper-V, and Microsoft applications, such as Active Directory, Exchange, and more.
The solution can be deployed on the cloud and on-premise.
What is most valuable?
One of the standout features of Veeam Backup & Replication is its exceptional restore capability, enabling users to recover their data seamlessly. Another valuable functionality is the automated verification of backup restorations, made possible through the Sure Backup feature. The software boasts numerous other noteworthy features that offer immense value, including the NAS backup feature.
What needs improvement?
There is room for improvement in the application backups, particularly for Oracle and SaaS systems. Veeam Backup & Replication offers a plugin specifically designed for Oracle and SAP HANA databases. In version twelve, they introduced enhancements that allow deploying the plugin from the backup server. However, manual configuration is still required on each server to schedule the backup and specify the backup repository. Additionally, transitioning from a Windows server to a Linux server requires converting the existing model. Previously, Veeam heavily relied on Windows and Microsoft SQL databases for their solution. Fortunately, in version twelve, they introduced an enhancement by offering the option to use a Postgres SQL database, which is an open-source alternative.
In a future version, it would be highly advantageous for the vendor to introduce a specific feature that addresses an important customer need. Many enterprise customers utilize deduplication appliances for storing their backups, particularly when compliance requirements demand data encryption during transit and at rest. While the current solution offers encryption during transit, there is a limitation when it comes to seamless integration with deduplication appliances. When encryption is enabled, backups are directed to a standard repository. Subsequently, enterprises are compelled to store encrypted backups on a staging repository before transferring them to the deduplication appliance. This approach affects deduplication ratios. Ideally, it would be beneficial for enterprises if there was a way to seamlessly encrypt backups on the staging repository and then move them to the deduplication appliance in their encrypted format without impacting deduplication ratios. Such an integration would greatly benefit enterprise customers.
For how long have I used the solution?
I have been using Veeam Backup & Replication for approximately five years.
What do I think about the stability of the solution?
The solution is stable.
I rate the stability of Veeam Backup & Replication an eight out of ten.
What do I think about the scalability of the solution?
Veeam Backup & Replication demonstrates impressive scalability through its modular architecture. By utilizing multiple proxies and repositories, users can effectively distribute the workload and achieve load balancing. This scalability feature allows the solution to adapt and accommodate varying environments. Thus far, there haven't been any encountered scenarios where scaling became a significant challenge.
We are focusing on enterprise customers at this time.
I rate the scalability of Veeam Backup & Replication an eight out of ten.
How are customer service and support?
The support provided by Veeam Backup & Replication is truly exceptional and highly responsive. Whenever I encounter any issues on-site, I can confidently open a support case and reach out to their toll-free number. Their support team promptly connects with me and offers remote assistance almost instantly. While the quality of engineers may vary, Veeam has a commendable escalation process in place. If I encounter any difficulties with an engineer, I have the option to request a change or escalate the issue to a manager, who can assign a higher-tier engineer to provide the necessary support for the solution.
I rate the support from Veeam Backup & Replication a ten out of ten.
How was the initial setup?
The initial setup of Veeam Backup & Replication is simple. However, the difficulty of integrating it with an environment comes down to the type of environment, it details that can take time.
The implementation process for Veeam Backup & Replication involves several essential steps. Firstly, you engage in planning activities such as sizing and designing the solution, ensuring that all three prerequisites are met. Once the planning is complete, you proceed to download the software and initiate the installation and integration process. This includes configuring firewall ports to be open and defining antivirus exclusions to optimize performance. Additionally, you need to manage permissions on the target machines that you intend to back up. These are just a few examples of the tasks involved in the implementation process.
I rate the initial setup of Veeam Backup & Replication an eight out of ten.
What's my experience with pricing, setup cost, and licensing?
Compared to other enterprise solutions, Veeam Backup & Replication generally offers a competitive price point. However, there has been a noticeable and concerning increase in pricing, particularly in the year 2023. The rate of price hikes has been significant, with prices escalating three times during the first quarter of the year. This trend indicates a substantial shift in the pricing structure, which may have implications for customers and their budgeting considerations.
The pricing model of Veeam Backup & Replication differs from other vendors in the industry. While many backup vendors base their pricing on the amount of storage in terabytes, Veeam opts for a server-based pricing approach. This server-based pricing has traditionally been more appealing to end customers, offering a simpler and more straightforward cost structure. However, as Veeam continues to grow and expand, it is encountering challenges in managing costs with this pricing model. From our company's perspective, the terabyte-based pricing model is more convenient and preferable.
There are not any additional costs other than the standard licensing fees.
What other advice do I have?
Veeam Backup & Replication is an excellent choice for those seeking a generic backup solution. It caters to a wide range of requirements and fulfills approximately 80 percent of the market's needs. Customers running VMware, Hyper-V, Nutanix workloads, and more can readily utilize Veeam Backup & Replication. However, for those with highly customized or specific workloads, a more tailored solution might be necessary. While Veeam Backup & Replication is versatile and widely applicable, certain niche requirements may call for a specialized backup solution beyond the generic features of Veeam Backup & Replication.
I rate Veeam Backup & Replication an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer.
Senior Technical Pre-Sales Manager at Arcana Info
Customizable with good forecasting capabilities and a nice dashboard
Pros and Cons
- "The solution offers a very straightforward setup."
- "The pricing is very high."
What is our primary use case?
Veeam ONE is for dashboarding purposes. Veeam ONE has the ability to forecast how the infrastructure will be working in the future. You can visualize how you manage your resources or forecast storage. Veeam ONE can also forecast the usage of servers or the lifecycle of servers. It can tell you how your server's working currently and if you use X in the future, how many servers you require for new deployments.
What is most valuable?
It's very useful, customizable, and scalable.
It's good for forecasting future needs.
The dashboard has been very useful. It has good reporting on offer.
The solution offers a very straightforward setup.
It's stable.
What needs improvement?
There aren't really any areas for improvement.
The pricing is very high.
For how long have I used the solution?
I've been working with the solution for about five years.
What do I think about the stability of the solution?
The scalability is very good. I'd rate it nine out of ten. It's easy to expand.
We have five to ten users on the product right now. They monitor 500 or 600 users from the dashboard.
How are customer service and support?
I haven't used technical support. I haven't had any issues. I've been able to manage everything so far.
How was the initial setup?
The setup is very simple and straightforward. That said, it can get complex once you add servers. It takes time to sync the server, for example.
It takes one to two hours to deploy the solution.
The whole process is very simple. You just click next, next, next, and you are done.
What was our ROI?
The stability is good. In a previous version, the stability was good, however, in the newer version, it is working properly. It's reliable. There are no bugs or glitches. It doesn't crash or freeze.
What's my experience with pricing, setup cost, and licensing?
It's an expensive solution. Clients sometimes wonder why they pay so much if they only want reporting.
Users can choose between monthly and yearly pricing.
What other advice do I have?
It is a very good product; however, it's expensive. I'd rate it nine out of ten based on the capabilities and value we get out of it.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
IT Enterprise System Administrator at Nafeza
Reliable, easy to set up, and has straightforward reporting capabilities
Pros and Cons
- "It is easy to set up initially."
- "It's very reliable."
- "We'd like to see them add more custom templates."
- "The areas of expansion are limited in our use case since it's only used for reporting."
What is our primary use case?
We're still in a phase of the learning curve. Our learning curve is growing exponentially, and we are trying to get the best benefits from it as it's used for reporting and creating templates for reporting based on the business scope.
What is most valuable?
It's very reliable. We can generate many reports related to the backup across the sites, not only for the servers but for the workstations also.
The dashboard is great. It shows us the sizing, the backup, and the encrypted data (or what is not encrypted). It's helpful to see especially the sizing, as it can tell us a lot. We can calculate the data storage based on our needs. We can make sure there is an availability of resources for the nodes. It's giving us full visibility in our environment.
It is easy to set up initially.
The solution is scalable.
It is stable.
What needs improvement?
As a reporting tool, it's doing good. It's only used for reporting and to gain all the data across our Veeam and Backup Replication that we need. The areas of expansion are limited in our use case since it's only used for reporting.
We'd like to see them add more custom templates.
For how long have I used the solution?
I've been using the solution for four years.
What do I think about the stability of the solution?
The product is stable. It's reliable. We haven't had issues with bugs or glitches, and it doesn't crash or freeze.
What do I think about the scalability of the solution?
The solution is scalable and easy to expand.
We have six people using the product right now.
At this point, we do not have plans to increase usage.
How are customer service and support?
Technical support has been good overall.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I do have an experience in Veeam One, Veeam Enterprise, and Veeam Backup and Replication. I did not previously use a different solution that was not Veeam.
How was the initial setup?
The initial setup is very straightforward. It's not overly complex at all.
We only need one person to handle deployment and maintenance tasks.
What's my experience with pricing, setup cost, and licensing?
I can't speak to the exact licensing costs.
Which other solutions did I evaluate?
We did take a look at Commvault and Veeam and ultimately chose to go with Veeam.
What other advice do I have?
I'm not sure which version of the solution I'm using. It's likely the latest version.
I'd advise potential new users to carefully review the steps and documentation. Users implementing the solution need to have an action plan in place. They need to have a roll-back plan in place as well in case anything goes wrong. Use the custom templates and use them to help manage everything.
Overall, I would rate the solution nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Account Manager at BGH
An easy-to-implement solution that is fast, stable, and flexible
Pros and Cons
- "First, I like that this solution is fast. Second, I like the stability and flexibility."
- "The technical support is so helpful because the team is in the USA and the people are fast."
- "If you don't have technical knowledge about these services, monitoring the virtual machines is hard."
- "If you don't have technical knowledge about these services, monitoring the virtual machines is hard."
What is our primary use case?
We use this solution to backup documents, photographs, video tapes, and data in the cloud. It is a public cloud and implementation is easy because all you need to do is create a new user, and then you can easily load the data.
What is most valuable?
First, I like that this solution is fast. Second, I like the stability and flexibility.
What needs improvement?
If you don't have technical knowledge about these services, monitoring the virtual machines is hard. The solution is flexible if you have the correct knowledge though, so if you have knowledge about newer technical services, it's easy.
For how long have I used the solution?
I have been using this solution for about six years.
What do I think about the scalability of the solution?
It is a pay-as-you-go solution. There are four people using it in my company.
How are customer service and support?
The technical support is so helpful because the team is in the USA and the people are fast. We get answers fast and the connectivity is fast. It's so good. I would rate the technical support as a ten out of ten.
How was the initial setup?
The solution is really easy to set up.
What's my experience with pricing, setup cost, and licensing?
Our licensing cost is $200 a year.
What other advice do I have?
I would recommend this solution to others.
I would rate this solution as a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller.
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Updated: April 2026
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