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Azleen Ismail - PeerSpot reviewer
Presales Consultant at Progenet Innovations Sdn Bhd
Reseller
May 12, 2024
Provides good interface, GUI (graphical user interface), and backup
Pros and Cons
  • "The solution's interface, GUI (graphical user interface), and backup are good."
  • "The solution’s scalability could be improved."

What is most valuable?

The solution's interface, GUI (graphical user interface), and backup are good.

What needs improvement?

The solution’s scalability could be improved. Veeam Data Platform has limitations for features like Hyper-V and open-source hypervisors outside VMware.

For how long have I used the solution?

I have been using Veeam Data Platform for five years.

What do I think about the stability of the solution?

Normally, the solution is not very stable when we back up big databases.

I rate the solution a seven out of ten for stability.

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July 2026
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What do I think about the scalability of the solution?

It’s not very easy to scale the solution.

I rate the solution’s scalability a six out of ten.

How are customer service and support?

The troubleshooting provided by the technical support team needs to be improved.

How was the initial setup?

The solution’s initial setup is easy.

What about the implementation team?

One person can deploy the solution in two to four hours.

What was our ROI?

We have seen a good return on investment with the solution. Veeam Data Platform has helped save 70% of our time.

What's my experience with pricing, setup cost, and licensing?

Veeam Data Platform's pricing is affordable.

What other advice do I have?

Veeam Data Platform is not a good solution for customers who do not use VMware. Veeam Data Platform doesn't have storage and needs to integrate with other vendors for storage. Customers using anything other than VMware should clarify all the requirements and limitations of Veeam Data Platform before using it. It is easy to integrate the solution with other systems like Lenovo and Dell.

Overall, I rate the solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Technical Manager at GRUPO LOGON, S.A. DE C.V.
Reseller
May 8, 2024
Works as a backup solution during emergency scenarios
Pros and Cons
  • "One thing we like about the product is that it's good and not as expensive as similar products. Right now, there are different ways to back up your information—you can back up directly to a disk or the cloud. It allows you to have various kinds of repositories."
  • "It would be nice to see more affordable training options for individuals who want to enhance their skills. Some people I know have been interested in training courses, but they found them too expensive."

What is our primary use case?

We use the product as a backup solution during emergency scenarios. 

What is most valuable?

One thing we like about the product is that it's good and not as expensive as similar products. Right now, there are different ways to back up your information—you can back up directly to a disk or the cloud. It allows you to have various kinds of repositories.

What needs improvement?

It would be nice to see more affordable training options for individuals who want to enhance their skills. Some people I know have been interested in training courses, but they found them too expensive.

What do I think about the stability of the solution?

Veeam Backup & Replication is a stable product. 

What do I think about the scalability of the solution?

I rate Veeam Backup & Replication's scalability as nine out of ten. 

How are customer service and support?

The product is stable and takes care of everything we need. We've only had to ask for support a few times, but each time, they've been really helpful.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

The main difference between the solution and its competitors is based on pricing. Other products are more expensive. 

How was the initial setup?

Veeam Backup & Replication's installation is simple. 

What was our ROI?

Every backup solution is like car insurance. You'll see the return when you have a problem. If you don't have any problems, you won't see the value of a backup solution. You realize the value when something goes wrong. It helps you feel more confident that you can recover the information if something happens to your company.

What's my experience with pricing, setup cost, and licensing?

The solution's pricing is cheap. 

What other advice do I have?

I rate the overall tool a nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Veeam Data Platform
July 2026
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
908,834 professionals have used our research since 2012.
VINAYAK-KADAM - PeerSpot reviewer
SYSTEM ADMIN at Alliance University
Real User
Apr 15, 2024
Easy to use and stores backups in other devices and local servers
Pros and Cons
  • "The solution's instant recovery feature is good and allows you to capture and copy individual files."
  • "Since the solution has many options, it is not easier to give tasks to schedule it."

What is our primary use case?

We use the solution to store the backups in other devices and local servers.

What is most valuable?

The solution's instant recovery feature is good and allows you to capture and copy individual files. Veeam Data Platform is easy to use.

What needs improvement?

We do not use all the options the solution provides, and it could be made simpler. Since the solution has many options, it is not easier to give tasks to schedule it.

For how long have I used the solution?

I have been using Veeam Data Platform for less than one year.

How was the initial setup?

The solution’s initial setup is not difficult.

What about the implementation team?

The solution can be deployed within one day.

What other advice do I have?

I would recommend the solution to other users.

Overall, I rate Veeam Data Platform an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Yahya Hossam - PeerSpot reviewer
Network Consulting Engineer at sky data
Real User
Mar 10, 2024
Comes with malware detection features that can detect malware before initiating a backup job for a server
Pros and Cons
  • "One of the newest features in version 12.1 is malware detection. This feature allows the software to detect malware before initiating a backup job for a server. Although I haven't had the opportunity to personally try it out due to its recent release, I came across it while working on an environment in a cluster for a customer."
  • "The solution's pricing may be expensive compared to other products."

What is our primary use case?

I worked on a project involving a multi-cloud environment, specifically backing up on-prem servers to the Azure cloud. However, the project was not completed due to financial issues between our company and the client. The technical configuration, such as creating a Veeam Data Platform plugin on Azure and connecting it with on-prem servers, was mostly done, but the project was halted before creating jobs. The challenges were financial and not technical. This was my first and last experience with such a multi-cloud project. 

What is most valuable?

One of the newest features in version 12.1 is malware detection. This feature allows the software to detect malware before initiating a backup job for a server. Although I haven't had the opportunity to personally try it out due to its recent release, I came across it while working on an environment in a cluster for a customer.

What needs improvement?

The solution's pricing may be expensive compared to other products. 

For how long have I used the solution?

I have been using the product for one and a half years.

How are customer service and support?

We have faced several issues with Acronis because their support hasn't been as helpful compared to Veeam Data Platform's support. It has been very supportive and has assisted us in many cases. Unfortunately, our experiences with Acronis support have not been as positive, leading us to discontinue working with Acronis for several months now.

How would you rate customer service and support?

Positive

What was our ROI?

The solution is worth its money. 

What other advice do I have?

Veeam Data Platform has a significant difference compared to other tools or products. It is not very simple because it offers a lot of advanced features that can solve various problems in customers' environments. However, managing it is not difficult, but it's not as straightforward as Acronis, which is simpler because it focuses on core features like backup and simple recovery without many additional complexities. 

I find that I rarely encounter issues with the product. One notable aspect is the simplicity of its licensing, especially when compared to other vendors. Additionally, with each use, I discover more features. 

I rate the overall product a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Ryan Uy - PeerSpot reviewer
Solutions Architect at Strategic Synergy Inc
Reseller
Feb 19, 2024
Ensures effective management of multiple cloud environments, seamless integration with major providers like AWS and user-friendly interface
Pros and Cons
  • "Veeam Data Platform offers features specifically designed for ransomware defense."
  • "Expanding its compatibility to include Linux would represent a significant advancement."

What is our primary use case?

Most of the features and capabilities we implemented for our clients using the Veeam backup solution revolve around enhancing their backup processes. These include functionalities such as backup encryption, immutable storage, integration with various object cloud storage platforms like AWS Cloud, and ensuring compatibility with multiple object cloud platforms.

How has it helped my organization?

The backup and disaster recovery process within the Data Platform is exceptionally user-friendly. Whether you're performing a backup or restoring data, the graphical user interface makes it straightforward. All capabilities can be accessed with ease, thanks to the intuitive design of the interface.

The reliability of the Veeam Data Platform has been consistently satisfactory in our deployments. We have encountered no issues, and all of our clients have expressed satisfaction with its performance.

We are particularly pleased with the DIP, especially given our focus on the Nutanix platform. DIP with Nutanix virtualization has been especially valuable to us.

The inclusion of important functions and capabilities, such as ransomware protection and scanning, was crucial. It's noteworthy that these features are already available in version twelve, which is a significant enhancement.

When utilizing Veeam to manage RTO and RPO objectives, the primary focus lies in minimizing recovery time (RTO) and ensuring effective project or object management. Branches, especially those with high IO and ITO demands, such as those in SANX deployments, prioritize data visibility before backup and archiving. Typically, lower RPOs are managed by the recovery features of the virtualization layer. Our primary aim is usually to achieve the shortest RPO feasible within the specified parameters. However, in our deployments, the shortest configured RPO is based on the specific requirements of our clients.

Managing multiple cloud environments with the Veeam Data Platform is highly effective. The platform offers robust support for major cloud providers like AWS. I've personally tested its integration with AWS and iOS and found it to be extremely straightforward and user-friendly.

What is most valuable?

Veeam Data Platform offers features specifically designed for ransomware defense. This includes the ability to integrate with immutable repositories, safeguarding your data against ransomware attacks. Additionally, the platform provides integrated anti-malware detection capabilities, and it allows seamless integration with third-party endpoint security solutions to further enhance data security.

What needs improvement?

I think there's an opportunity for improvement in terms of the supported operating systems for the Veeam Data Platform. Currently, it's limited to the Windows operating system, excluding Linux environments. Expanding its compatibility to include Linux would represent a significant advancement. 

For how long have I used the solution?

I have been working with it for approximately six years.

What do I think about the stability of the solution?

I would rate its stability abilities eight out of ten.

What do I think about the scalability of the solution?

Its scalability capabilities are eight out of ten. The maximum supported capacity of the current version of Windows determines the capacity limitations for the Veeam Data Platform, as it is dependent on the operating system. This serves as a constraint for the platform. It is suitable for businesses of varying sizes, including small, medium, and enterprise-level organizations.

How are customer service and support?

I would rate its customer service and support nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

Setting up the system initially is straightforward.

What's my experience with pricing, setup cost, and licensing?

It's quite flexible—you can begin with a single license that supports ten instances and scale up based on your specific requirements. I would rate the pricing six out of ten when compared to other competitors.

What other advice do I have?

Overall, I would rate it eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Charg d'Innovation Et Stratgie Infrastructure at Adista
Real User
Dec 22, 2023
A product that is easy to use and provides good visibility to users
Pros and Cons
  • "The product's initial setup phase was straightforward."
  • "For our company's usage, the price of the product is considered to be one of the major drawbacks because we have a lot of infrastructure, and its services don't fit well with our needs."

What is our primary use case?

I use my company mostly to monitor Veeam O365's licensing and backup. In our company, we don't use it for infrastructure monitoring.

What is most valuable?

The most valuable features of the solution stem from the fact that it works well for our company. The main feature we use of Veeam ONE in our company is Veeam O365.

What needs improvement?

I have no visibility on what needs to be improved in the solution.

For our company's usage, the price of the product is considered to be one of the major drawbacks because we have a lot of infrastructure, and its services don't fit well with our needs. The aforementioned area can be considered for improvement in the solution. The price of the product should be reduced.

For how long have I used the solution?

I have been using Veeam ONE for six months to a year for two of our infrastructures.

What do I think about the stability of the solution?

Since I haven't received any feedback from my team related to the stability of the product in our company, I rate the product's stability a ten out of ten.

What do I think about the scalability of the solution?

I don't have any visibility over the scalability options offered by the product.

Only two or three people in my organization work with the solution.

How was the initial setup?

The product's initial setup phase was straightforward.

I wasn't involved in the initial setup phase of the product.

The solution is deployed on an on-premises model.

The solution can be deployed in less than half a day.

Though I am not sure about how many people are required to take care of the deployment and maintenance of the product, I am sure that the two or three people who use the solution handle it.

What was our ROI?

With the use of Veeam ONE, our company was able to identify technical problems in our Veeam infrastructure, and we were also able to do some optimization work with its help.

What's my experience with pricing, setup cost, and licensing?

My company needs to pay towards the licensing cause attached to the solution on a monthly basis as my company operates as a service provider. The product is expensive.

Which other solutions did I evaluate?

My company did not evaluate other options against Veeam ONE.

What other advice do I have?

The product fits well according to the needs of our company.

Veeam ONE is a simple product that is easy to use, and it provides good visibility of the environments in which it functions.

I rate the overall product a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
IT Services Manager at a tech services company with 51-200 employees
Real User
Dec 21, 2023
A highly stable product that provides excellent backup features and has a proactive support team
Pros and Cons
  • "Backup and restore features are valuable."
  • "The product must provide better security."

What is our primary use case?

The solution is used for backup and restore. It can also be used for VM replication.

What is most valuable?

I like almost everything about the product. Backup and restore features are valuable. They develop everything. If a competitor invents a new feature, the vendor also implements it.

What needs improvement?

The product must provide better security. It must provide an integration with a tool that has ransomware protection.

For how long have I used the solution?

I have been using the solution for about ten years.

What do I think about the stability of the solution?

The tool is rock solid. It is very, very stable.

What do I think about the scalability of the solution?

There are huge systems for which Veeam is not big enough, but we can partition the big environment and install several Veeam instances. The tool scales very well. We face no issues. The product is suitable for the smallest to the biggest enterprises. There is a free community edition that is limited to ten virtual machines. If we buy a license, we can scale up to 1000 instances.

How are customer service and support?

The support is one of the best I have seen. The team has a quick response time and provides quality feedback. The team is proactive. I am really happy with the product.

Which solution did I use previously and why did I switch?

I have worked with IBM and Data Protector. Veeam is better because it focuses on a single product.

How was the initial setup?

The initial setup is simple. With just a couple of clicks, we can install the product. However, it depends on how complex the environment is. Compared to other products, it is quite straightforward. We mostly deploy the solution on-premises. However, we can get opportunities to implement the cloud version as a service provider or back up an organization’s cloud infrastructure.

What's my experience with pricing, setup cost, and licensing?

The price is not low, but we get value for our money. We don't want a cheap product. We want a good product. The tool is reasonably priced for the quality it provides.

What other advice do I have?

I recommend the solution to others. There is some room for improvement. Overall, I rate the tool a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Youssef  Hmani - PeerSpot reviewer
Technical Assistant at EOCD
Real User
Top 5
Dec 20, 2023
Provides radical resiliency through secure backup and fast, reliable recovery solutions for hybrid and multi-cloud environments
Pros and Cons
  • "I think Disaster Recovery as a Service (DRaaS) is an excellent solution for ensuring user-side disaster recovery. It involves a platform on-premise, which can be replicated to another site. It's a very effective solution, and we prioritize both the FTO and the FTO."
  • "Regarding managing LQ or Liberty delivery, there was no system initially; it was solely for backing up Vista Disc. I suggested enhancing this option. However, my experience with Dibree was unsatisfactory. I recommended adding Azure for EBMI XPower backup and incorporating SolarWinds for end-of-month risk processes, which were not part of the initial solution."

What is our primary use case?

I find Veeam Data Platform to be an excellent solution with numerous features. It serves as a highly effective choice for backup, replication, and disaster recovery in my opinion.

What is most valuable?

Disaster Recovery as a Service (DRaaS) is an excellent solution for ensuring user-side disaster recovery. It involves a platform on-premise, which can be replicated to another site. It's a very effective solution, and we prioritize both the FTO and the FTO.                

What needs improvement?

I recommended adding Azure for EBMI XPower backup and incorporating SolarWinds for end-of-month risk processes, which were not part of the initial solution.

For how long have I used the solution?

I have been using Veeam Data Platform since 10 years.

What do I think about the stability of the solution?

I would rate the stability 9 out of 10.

What do I think about the scalability of the solution?

I would rate the scalability 9 out of 10. Generally, our clients fall into the medium-sized category.

How are customer service and support?

There are processes needed to enhance support. Technical support is an area that needs improvement.

How would you rate customer service and support?

Neutral

How was the initial setup?

I find the solution to be easily understandable and trouble-free. Deployment is straightforward, and I've had a positive experience with it. Currently, I haven't deployed with Azure or Microsoft thirteen hundred fifty-five, but I may explore that in the future for a better understanding.

What's my experience with pricing, setup cost, and licensing?

I acknowledge there are concerns about pricing, specifically in gaining more customers for VM. We've encountered difficulties in convincing them due to pricing issues. So, I rate it a six.

What other advice do I have?

We strongly advocate using Veeam for specific cases, particularly for backup services and Disaster Recovery as a Service. These are the two primary cases we utilize to enhance our customer solutions.

On a scale of one to ten, with one being the worst and ten being the best, I would rate this product as an eight.

Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
PeerSpot user
Arsalan Orayedh - PeerSpot reviewer
Service Delivery Engineer at Gulf Air
Real User
Top 5
May 22, 2023
Easy to use and has an efficient technical support team
Pros and Cons
  • "It integrates easily with third-party solutions compared to other vendors."
  • "Its import and export processes for information and policies could be better."

What is our primary use case?

We use the solution to back up all our products, like Exchange, SharePoint, Linux, Windows, Oracle, and SQL.

What is most valuable?

The solution has a user-friendly interface.

What needs improvement?

The solution's admin scheduling scripts need improvement. Also, import and export processes for information and policies could be better.

For how long have I used the solution?

I have been using the solution for six months.

What do I think about the stability of the solution?

I rate the solution's stability as a nine.

What do I think about the scalability of the solution?

I rate the solution's scalability as a nine.

How are customer service and support?

The solution's customer support team is responsive and efficient. It resolves the issues promptly.

Which solution did I use previously and why did I switch?

We have used IBM TSM and Symantec NetBackup before. In comparison, the solution is simple to use, integrates well with third-party solutions, and has dedicated technical experts.

What other advice do I have?

I rate the solution as a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
John Ilozor - PeerSpot reviewer
Business Development Executive at Digital Alliance Limited
Reseller
Top 20
May 22, 2023
A stable and scalable backup solution that has a good recovery data backup feature
Pros and Cons
  • "Recovery of backup data is the most valuable feature."
  • "The pricing model could be improved. It can be made cheaper."

What is our primary use case?

It is used both as a virtual server and a physical server for enterprise backup that run different applications.

How has it helped my organization?


What is most valuable?

Recovery of backup data is the most valuable feature.

What needs improvement?

The pricing model could be improved. It can be made cheaper. Also, Veeam should provide more training for the partners so that they are able to give better support to customers. In the next release, I want to see full integration with the cloud.

For how long have I used the solution?

I have been using the solution for more than five years.

What do I think about the stability of the solution?

It is a stable solution. Stability depends on the implementation. If you make an error in implementation, the environment will not be stable once you get it right through an implementation; remember, it will be stable. Most of the time, the software is very stable; it's human usage and implementation. That's why it's important to do the proper gathering of information and proper assessment of the environment before you do anything.


What do I think about the scalability of the solution?

It is a scalable solution. I rate its scalability an eight out of ten.

How are customer service and support?

Some renew, and some don't renew the support. Those who know the value of it will always renew it because if there's any issue, we can always go to the backend to get the system. After all, they're the experts on it.

How was the initial setup?

The initial setup is easy. I rate its setup phase an eight out of ten. The deployment does not take more than a week once you do the initial information gathering properly. Install it on a physical server, maybe Windows or Linux, then install the clients to this agent, in other sense, if there's any agent for it on the respective servers that need the agents.


What's my experience with pricing, setup cost, and licensing?

The pricing depends on the number of clients. We pay 10,00 USD per year. On a scale of one to ten, where one is cheap, and ten is expensive, I rate the pricing an eight out of ten.


What other advice do I have?

It is recommended that those planning to use the solution follow the best practices for implementation. I rate the overall solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: July 2026
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.