We're still in a phase of the learning curve. Our learning curve is growing exponentially, and we are trying to get the best benefits from it as it's used for reporting and creating templates for reporting based on the business scope.
IT Enterprise System Administrator at a government with 201-500 employees
Reliable, easy to set up, and has straightforward reporting capabilities
Pros and Cons
- "It is easy to set up initially."
- "We'd like to see them add more custom templates."
What is our primary use case?
What is most valuable?
It's very reliable. We can generate many reports related to the backup across the sites, not only for the servers but for the workstations also.
The dashboard is great. It shows us the sizing, the backup, and the encrypted data (or what is not encrypted). It's helpful to see especially the sizing, as it can tell us a lot. We can calculate the data storage based on our needs. We can make sure there is an availability of resources for the nodes. It's giving us full visibility in our environment.
It is easy to set up initially.
The solution is scalable.
It is stable.
What needs improvement?
As a reporting tool, it's doing good. It's only used for reporting and to gain all the data across our Veeam and Backup Replication that we need. The areas of expansion are limited in our use case since it's only used for reporting.
We'd like to see them add more custom templates.
For how long have I used the solution?
I've been using the solution for four years.
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What do I think about the stability of the solution?
The product is stable. It's reliable. We haven't had issues with bugs or glitches, and it doesn't crash or freeze.
What do I think about the scalability of the solution?
The solution is scalable and easy to expand.
We have six people using the product right now.
At this point, we do not have plans to increase usage.
How are customer service and support?
Technical support has been good overall.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I do have an experience in Veeam One, Veeam Enterprise, and Veeam Backup and Replication. I did not previously use a different solution that was not Veeam.
How was the initial setup?
The initial setup is very straightforward. It's not overly complex at all.
We only need one person to handle deployment and maintenance tasks.
What's my experience with pricing, setup cost, and licensing?
I can't speak to the exact licensing costs.
Which other solutions did I evaluate?
We did take a look at Commvault and Veeam and ultimately chose to go with Veeam.
What other advice do I have?
I'm not sure which version of the solution I'm using. It's likely the latest version.
I'd advise potential new users to carefully review the steps and documentation. Users implementing the solution need to have an action plan in place. They need to have a roll-back plan in place as well in case anything goes wrong. Use the custom templates and use them to help manage everything.
Overall, I would rate the solution nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CEO at a tech services company with 11-50 employees
Satisfactory solution with great backup and restoration features
Pros and Cons
- "Veeam ONE is the best and the most mature solution for hypervisors and physical machines."
- "There is a bug that prevents enabling the restore button, which is hectic."
What is our primary use case?
We use it to back up and restore our virtual machine in a live environment without restoring the complete virtual machine. It just mounts its storage to the NFS and makes the machine live in seconds. That is our favourite feature in Veeam ONE.
What is most valuable?
In the past, we used NAKIVO for our backup replication, and the main problem was that their backups were unverified and, most of the time, were corrupted. But the backup in Veeam ONE is good, and we are satisfied that the backups are also accurate and stable.
What needs improvement?
When we install an application, we have backups available in another drive and have to import those backups into the machine. Sometimes, rarely, there is a bug that prevents enabling the restore button, which is hectic. We then have to go into the folder and double-click to fix the issue. However, improvements can be made to prevent the bugs and improve restoration and importing of previous backups into the new one.
I don't think any additional features are required as it is already packed with many features.
For how long have I used the solution?
We have been using this solution for approximately five years and are using the latest version. We always keep our versions updated. It is deployed on-premises.
What do I think about the stability of the solution?
I rate the stability a nine out of ten. So we like the solution, but I can't rate it a ten because there is room for improvement.
What do I think about the scalability of the solution?
I rate the scalability a ten out of ten because it is scalable even using Google Cloud or Amazon Web Services. It is also scalable on-premises. Only our organization's manager and deputy manager have the right to operate this solution. We have plans to expand use as the data center keeps expanding.
How was the initial setup?
The initial setup was straightforward, and Veeam ONE requests prerequisites and installs them without the internet. That is a big bonus, with those prerequisites packaged in each setup. It is also pretty straightforward for someone unfamiliar with the solution.
Deployment was done in-house. Our data center does not have a big workload, so we use the Veeam ONE backend application and community edition. It is free, and if any issue arises, it can be solved with a Google search. It took three people and around 40 minutes to complete the deployment. One person can complete the rack installation of physical hardware.
What's my experience with pricing, setup cost, and licensing?
It's free of cost for up to ten workloads, which is a big benefit for a small data center.
What other advice do I have?
I rate this solution a nine out of ten. My advice to a new user is to go for the community edition. It is more than sufficient compared to Acronis or NAKIVO. Veeam ONE is the best and the most mature solution for hypervisors and physical machines.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Account Manager at a tech services company with 201-500 employees
An easy-to-implement solution that is fast, stable, and flexible
Pros and Cons
- "First, I like that this solution is fast. Second, I like the stability and flexibility."
- "If you don't have technical knowledge about these services, monitoring the virtual machines is hard."
What is our primary use case?
We use this solution to backup documents, photographs, video tapes, and data in the cloud. It is a public cloud and implementation is easy because all you need to do is create a new user, and then you can easily load the data.
What is most valuable?
First, I like that this solution is fast. Second, I like the stability and flexibility.
What needs improvement?
If you don't have technical knowledge about these services, monitoring the virtual machines is hard. The solution is flexible if you have the correct knowledge though, so if you have knowledge about newer technical services, it's easy.
For how long have I used the solution?
I have been using this solution for about six years.
What do I think about the scalability of the solution?
It is a pay-as-you-go solution. There are four people using it in my company.
How are customer service and support?
The technical support is so helpful because the team is in the USA and the people are fast. We get answers fast and the connectivity is fast. It's so good. I would rate the technical support as a ten out of ten.
How was the initial setup?
The solution is really easy to set up.
What's my experience with pricing, setup cost, and licensing?
Our licensing cost is $200 a year.
What other advice do I have?
I would recommend this solution to others.
I would rate this solution as a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller.
SAP Sub-Infrastructure Manager at a outsourcing company with 1,001-5,000 employees
Storage Snapshots is a great feature and we appreciate the good customer service
Pros and Cons
- "Storage Snapshot is a good feature and very safe."
- "The backup and integration could be improved."
What is our primary use case?
We use this solution for database backup. We are customers of Veeam.
What is most valuable?
We've had a bad experience using Snapshots from VMware and so we now use Storage Snapshot which is much better and very safe.
What needs improvement?
I think the backup and integration could be improved.
For how long have I used the solution?
I've been using this solution for five years.
What do I think about the stability of the solution?
Veeam provides good stability.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
The technical support is very good and they are very responsive.
How was the initial setup?
The initial setup is straightforward. It took us about 10 minutes to deploy and configure, and maybe an hour in total to implement. Two people use the solution in our organization and we are currently considering whether to increase usage.
What other advice do I have?
I rate this solution nine out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Manager at a insurance company with 201-500 employees
Straightforward installation, useful user interface, and integrates well
Pros and Cons
- "Veeam Backup Replication's most valuable features are the ease of use, good integration with others solutions, such as Oracle ERP, and by using the UI you can create and achieve operations you want to do."
- "Veeam Backup Replication could improve by making the monitoring system free. If I would like to have any monitoring system by Veeam I have to purchase it. It should come free with the solution. They should provide a monitoring system to make the work easier and smooth."
What is most valuable?
Veeam Backup Replication's most valuable features are the ease of use, good integration with others solutions, such as Oracle ERP, and by using the UI you can create and achieve operations you want to do.
What needs improvement?
Veeam Backup Replication could improve by making the monitoring system free. If I would like to have any monitoring system by Veeam I have to purchase it. It should come free with the solution. They should provide a monitoring system to make the work easier and smooth.
For how long have I used the solution?
I have been using Veeam Backup & Replication for approximately
What do I think about the stability of the solution?
The stability of Veeam Backup Replication is good.
What do I think about the scalability of the solution?
Veeam Backup Replication is a scalable solution.
How are customer service and support?
The support from Veeam Backup Replication could improve.
I rate the support from Veeam Backup Replication a four out of five.
Which solution did I use previously and why did I switch?
Veeam Backup Replication is built for a virtual environment. I have used other solutions, such as Data Domain and which is used for the backup of the networks or other areas. I have found it a more difficult application to use. It can be even more difficult if you need to write a script for anything you would like to do. Veeam Backup Replication there are not any difficulties.
I prefer Veeam Backup Replication.
How was the initial setup?
The initial installation of Veeam Backup Replication is extremely simple.
What's my experience with pricing, setup cost, and licensing?
The price of Veeam Backup Replication is reasonable. It is not inexpensive nor is it expensive, it is in the middle range compared to other solutions. There can be additional costs for addons.
What other advice do I have?
I would advise others that the implementation of Veeam Backup Replication is straightforward and it is a great solution. I recommend Veeam Backup Replication to others.
I rate Veeam Backup Replication a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Administrator at a tech company with 1,001-5,000 employees
Easy to use, good support, and reliable
Pros and Cons
- "The most valuable feature of Veeam Backup & Replication is the ease of use."
- "Veeam Backup & Replication could improve by making it more user-friendly."
What is our primary use case?
We are using Veeam Backup & Replication for backing data, such as our databases and VMs.
What is most valuable?
The most valuable feature of Veeam Backup & Replication is the ease of use.
What needs improvement?
Veeam Backup & Replication could improve by making it more user-friendly.
For how long have I used the solution?
I have been using Veeam Backup & Replication for almost one year.
What do I think about the stability of the solution?
Veeam Backup & Replication is a stable solutions.
What do I think about the scalability of the solution?
I have found Veeam Backup & Replication to be scalable.
We have one person using the solution in our company and they are doing the backup of our data. We plan to increase usage near the end of the year.
How are customer service and support?
The technical support from Veeam is good.
Which solution did I use previously and why did I switch?
We previously used Veritas NetBackup but it was having some issues and it is almost at its end of life. We moved to Veeam Backup Replication.
How was the initial setup?
The initial setup was easy, and the whole process took two to three days.
What about the implementation team?
We did the implementation of Veeam Backup & Replication ourselves. We only use one person for the maintenance and support of the solution.
What's my experience with pricing, setup cost, and licensing?
We pay for the license of Veeam Backup Replication on an annual basis. The cost of the license is approximately 70,000 rials. The support and maintenance are included in the price.
What other advice do I have?
My advice to others is Veeam Backup Replication is a good solution.
I rate Veeam Backup & Replication a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Manager at a manufacturing company with 501-1,000 employees
Effective on-premise backups, reliable, and good technical support
Pros and Cons
- "The backups we have been receiving from Veeam Backup Replication on-premise have been good."
- "The cloud backups from Veeam Backup Replication have not been good. Addiotnaally, the backups of Office 365 and the overall performance can always be improved."
What is our primary use case?
I am using Veeam Backup Replication for backups.
What is most valuable?
The backups we have been receiving from Veeam Backup Replication on-premise have been good.
What needs improvement?
The cloud backups from Veeam Backup Replication have not been good. Addiotnaally, the backups of Office 365 and the overall performance can always be improved.
For how long have I used the solution?
I have been using Veeam Backup Replication for approximately seven years.
What do I think about the stability of the solution?
We have not encountered any problems with the stability of Veeam Backup Replication.
What do I think about the scalability of the solution?
The scalability is good from Veeam Backup Replication.
How are customer service and support?
The technical support from Veeam Backup Replication is good.
What's my experience with pricing, setup cost, and licensing?
Veeam Backup Replication can be quite expensive for Office 365 because its license is per user and not for the space that you use. You need one license for each user. If the user only uses a few files on one hard drive, you need a license to back up these files. It was better to have a license model, such as in the Cohesity solution. Cohesity has a license for a space that you use. It's more useful in this case because the license for backup data is on-premises is for CPU. The license is based on how many CPUs you have but it does not depend on how many users use the CPU.
Which other solutions did I evaluate?
I have evaluated Cohesity. I have a demo version that they gave me.
What other advice do I have?
I rate Veeam Backup Replication an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
IT Manager at a media company with 11-50 employees
Reliable, scalable, and simple deployment
Pros and Cons
- "The stability of Veeam ONE is good."
What is our primary use case?
Veeam ONE is being used to monitor our backup and VM servers.
For how long have I used the solution?
I have been using Veeam ONE for eight years.
What do I think about the stability of the solution?
The stability of Veeam ONE is good.
What do I think about the scalability of the solution?
Veeam ONE is scalable.
We have four or five people in our IT company that uses the solution.
How are customer service and support?
I have not contacted technical support.
How was the initial setup?
The initial setup is straightforward.
What about the implementation team?
We have one engineer and administrator for the deployment of the solution.
What's my experience with pricing, setup cost, and licensing?
The licenses are code-based or server-based for Veeam ONE. The last version is 12, and it is host-based, I don't like to move to a code-based solution.
We pay for a license annually.
What other advice do I have?
I would recommend this solution to others.
I rate Veeam ONE an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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