Veeam Data Platform Reviews

It is convenient to create backups of virtual machines, and hard disks. It's also applicable for backing up various other services. When dealing with a heavy workload, the process of backup is designed to be straightforward. It involves transferring data from on-premise to the cloud or vice versa. This encompasses different usage scenarios.

Veeam's Instant Recovery feature allowed my organization to continue operations during file server failure by immediately restoring lost data.

Instant Recovery is an useful feature.

It is efficient but can improve security-wise. 

I have been using Veeam Backup & Replication for the last three years. 

I would rate the stability nine out of ten.

The support is good. 

Positive

It required 2-3 people to deploy. It is deployed in a hybrid manner. It took almost 2-3 hours for the process to complete.

The deployment procedure begins by accessing the Veeam Backup website to download the necessary software. Subsequently, the software is managed on the server where installation is intended. Before proceeding with installation, it's recommended to have a backup, ensuring functionality on the server. The installation process itself is distinct, not combined with the backup sector. Each step is downloadable, contributing to the installation information. The final step involves creating a backup job. Users can choose the backup type they prefer, whether it's full, implemented, or differential. Following this, the backup can be saved on desired media, such as servers.

It is not expensive and I would rate it five out of ten.

We considered other vendors but discovered that the Veeam Backup has establishment as a direct node-to-node connection and synchronization with other systems.

I can recommend that it serves as a good solution. The code constitutes a comprehensive answer. It effectively backs up all workloads. This applies to various scenarios – from email to physical and virtual machines, services, SAP DNS, and Azure DNS – allowing for comprehensive backup solutions. It extends to cloud-based backups as well. Essentially, it covers the entirety of our workload, whether on our infrastructure or network.

I would rate it an eight out of ten.

I use the solution to backup the VMware environment and Linux servers.

The fast backup and restore feature is the most valuable.

The interface and cluster environments could be improved in the future as presently they are using agent interface instead of user interface. Also, the backup for the Oracle WAC environment can be improved.

I have been using the solution for two years.

The tool is stable. I rate it nine out of ten.

The tool is scalable. 

The technical support team is good.

Positive

Previously, I used Data Protector, EMC network test and Commvault.Veeam is the master for handling the VMware environment. If you need a backup solution to backup your virtual environment, Veeam is the one.

The initial setup is straightforward. The deployment takes one hour. One engineer can look after the deployment. After the solution is setup it hardly requires any maintenance, just time-to-time updates are required.

I have seen a Return on Investment, in terms of saving time and money.

The pricing of the solution is fair.

Veeam is a good solution and one should be committed to it.

I rate it nine out of ten.

My customers rely on Veeam Backup & Replication primarily to safeguard their systems, secure their workloads, and support hybrid cloud and multi-cloud environments. It allows them to back up their data across various cloud platforms and perform cross-platform restoration. For instance, they can back up VMware and restore it on Azure, among other scenarios. In addition to this, they can efficiently back up mainstream applications such as VMware Internet workloads, Microsoft Hyper-V, and Microsoft applications, such as Active Directory, Exchange, and more.

The solution can be deployed on the cloud and on-premise.

One of the standout features of Veeam Backup & Replication is its exceptional restore capability, enabling users to recover their data seamlessly. Another valuable functionality is the automated verification of backup restorations, made possible through the Sure Backup feature. The software boasts numerous other noteworthy features that offer immense value, including the NAS backup feature.

There is room for improvement in the application backups, particularly for Oracle and SaaS systems. Veeam Backup & Replication offers a plugin specifically designed for Oracle and SAP HANA databases. In version twelve, they introduced enhancements that allow deploying the plugin from the backup server. However, manual configuration is still required on each server to schedule the backup and specify the backup repository. Additionally, transitioning from a Windows server to a Linux server requires converting the existing model. Previously, Veeam heavily relied on Windows and Microsoft SQL databases for their solution. Fortunately, in version twelve, they introduced an enhancement by offering the option to use a Postgres SQL database, which is an open-source alternative.

In a future version, it would be highly advantageous for the vendor to introduce a specific feature that addresses an important customer need. Many enterprise customers utilize deduplication appliances for storing their backups, particularly when compliance requirements demand data encryption during transit and at rest. While the current solution offers encryption during transit, there is a limitation when it comes to seamless integration with deduplication appliances. When encryption is enabled, backups are directed to a standard repository. Subsequently, enterprises are compelled to store encrypted backups on a staging repository before transferring them to the deduplication appliance. This approach affects deduplication ratios. Ideally, it would be beneficial for enterprises if there was a way to seamlessly encrypt backups on the staging repository and then move them to the deduplication appliance in their encrypted format without impacting deduplication ratios. Such an integration would greatly benefit enterprise customers.

I have been using Veeam Backup & Replication for approximately five years.

The solution is stable.

I rate the stability of Veeam Backup & Replication an eight out of ten.

Veeam Backup & Replication demonstrates impressive scalability through its modular architecture. By utilizing multiple proxies and repositories, users can effectively distribute the workload and achieve load balancing. This scalability feature allows the solution to adapt and accommodate varying environments. Thus far, there haven't been any encountered scenarios where scaling became a significant challenge.

We are focusing on enterprise customers at this time.

I rate the scalability of Veeam Backup & Replication an eight out of ten.

The support provided by Veeam Backup & Replication is truly exceptional and highly responsive. Whenever I encounter any issues on-site, I can confidently open a support case and reach out to their toll-free number. Their support team promptly connects with me and offers remote assistance almost instantly. While the quality of engineers may vary, Veeam has a commendable escalation process in place. If I encounter any difficulties with an engineer, I have the option to request a change or escalate the issue to a manager, who can assign a higher-tier engineer to provide the necessary support for the solution.

I rate the support from Veeam Backup & Replication a ten out of ten.

The initial setup of Veeam Backup & Replication is simple. However, the difficulty of integrating it with an environment comes down to the type of environment, it details that can take time.

The implementation process for Veeam Backup & Replication involves several essential steps. Firstly, you engage in planning activities such as sizing and designing the solution, ensuring that all three prerequisites are met. Once the planning is complete, you proceed to download the software and initiate the installation and integration process. This includes configuring firewall ports to be open and defining antivirus exclusions to optimize performance. Additionally, you need to manage permissions on the target machines that you intend to back up. These are just a few examples of the tasks involved in the implementation process.

I rate the initial setup of Veeam Backup & Replication an eight out of ten.

Compared to other enterprise solutions, Veeam Backup & Replication generally offers a competitive price point. However, there has been a noticeable and concerning increase in pricing, particularly in the year 2023. The rate of price hikes has been significant, with prices escalating three times during the first quarter of the year. This trend indicates a substantial shift in the pricing structure, which may have implications for customers and their budgeting considerations.

The pricing model of Veeam Backup & Replication differs from other vendors in the industry. While many backup vendors base their pricing on the amount of storage in terabytes, Veeam opts for a server-based pricing approach. This server-based pricing has traditionally been more appealing to end customers, offering a simpler and more straightforward cost structure. However, as Veeam continues to grow and expand, it is encountering challenges in managing costs with this pricing model. From our company's perspective, the terabyte-based pricing model is more convenient and preferable.

There are not any additional costs other than the standard licensing fees.

Veeam Backup & Replication is an excellent choice for those seeking a generic backup solution. It caters to a wide range of requirements and fulfills approximately 80 percent of the market's needs. Customers running VMware, Hyper-V, Nutanix workloads, and more can readily utilize Veeam Backup & Replication. However, for those with highly customized or specific workloads, a more tailored solution might be necessary. While Veeam Backup & Replication is versatile and widely applicable, certain niche requirements may call for a specialized backup solution beyond the generic features of Veeam Backup & Replication.

I rate Veeam Backup & Replication an eight out of ten.

We're still in a phase of the learning curve. Our learning curve is growing exponentially, and we are trying to get the best benefits from it as it's used for reporting and creating templates for reporting based on the business scope. 

It's very reliable. We can generate many reports related to the backup across the sites, not only for the servers but for the workstations also.

The dashboard is great. It shows us the sizing, the backup, and the encrypted data (or what is not encrypted). It's helpful to see especially the sizing, as it can tell us a lot. We can calculate the data storage based on our needs. We can make sure there is an availability of resources for the nodes. It's giving us full visibility in our environment.

It is easy to set up initially.

The solution is scalable.

It is stable. 

As a reporting tool, it's doing good. It's only used for reporting and to gain all the data across our Veeam and Backup Replication that we need. The areas of expansion are limited in our use case since it's only used for reporting.

We'd like to see them add more custom templates. 

I've been using the solution for four years. 

The product is stable. It's reliable. We haven't had issues with bugs or glitches, and it doesn't crash or freeze. 

The solution is scalable and easy to expand. 

We have six people using the product right now. 

At this point, we do not have plans to increase usage. 

Technical support has been good overall. 

Positive

I do have an experience in Veeam One, Veeam Enterprise, and Veeam Backup and Replication. I did not previously use a different solution that was not Veeam.

The initial setup is very straightforward. It's not overly complex at all. 

We only need one person to handle deployment and maintenance tasks. 

I can't speak to the exact licensing costs. 

We did take a look at Commvault and Veeam and ultimately chose to go with Veeam. 

I'm not sure which version of the solution I'm using. It's likely the latest version. 

I'd advise potential new users to carefully review the steps and documentation. Users implementing the solution need to have an action plan in place. They need to have a roll-back plan in place as well in case anything goes wrong. Use the custom templates and use them to help manage everything. 

Overall, I would rate the solution nine out of ten. 

We use this solution for database backup. We are customers of Veeam. 

We've had a bad experience using Snapshots from VMware and so we now use Storage Snapshot which is much better and very safe.

I think the backup and integration could be improved. 

I've been using this solution for five years. 

Veeam provides good stability. 

The solution is scalable. 

The technical support is very good and they are very responsive. 

The initial setup is straightforward. It took us about 10 minutes to deploy and configure, and maybe an hour in total to implement. Two people use the solution in our organization and we are currently considering whether to increase usage. 

I rate this solution nine out of 10. 

We use Veeam Backup for setting up backups, according to our directives and policies, such as encryption and high contention policies. We then do the backup to Wasabi or any other cloud area. We use these directives to configure the backups. 

This solution is deployed on-premises. 

Veeam Backup has many valuable features and every feature is different. I have created backups for file-level backup, VMware or hypervisor virtual machines, physical machines, and workstations as well. Every time, I learn something new. 

I think Veeam needs to improve the file installation process, as well as more technical things like snapping feature issues. Sometimes during backup, when it's taking the scan snaps on the ESXi, it started and didn't remove the snapshot from there, which consumed storage on the EXSi. It could be improved with more technical depth. 

The response time for Veeam's technical support could also be improved. 

I have been working with Veeam Backup for about four to five years. 

Veeam Backup is stable. There is an issue, where if you lost the VBR machine that was taking the backups, it's a long process to reconfigure the VBR, attach the repositories with the new VBR machine, and restore things. It is a difficult process, but with Datto, they also contain the backup in the cloud—you can manage your cloud to the portal and then you can store the machines on their cloud. 

Maintenance is required from time to time, basically whenever you're upgrading your servers, workstations, or endpoint. According to that, you might need to improve your version of Veeam. I started working with VBR versions 8 and 9, and then upgraded to 10, and then 11. Different restoration features and backup features are available in different versions. 

This solution is easy to scale. You can scale it up—you just need to give it a repository and then assign the backup to those repositories. It is a little difficult moving the old backup change from one repository to another, and is not as simple as with Datto. Datto has a very simple process and when you continue with the Datto machine with a higher amount of space, they always have their pool containing all the previous backups. They also move all those backups to new storage, so their process is very easy, whereas it's a little difficult with Veeam. 

Veeam Backup is mostly suitable for small organizations. For large organizations, I recommend Datto because they're more reliable, in terms of the restoration process. Small organizations may have time to recover things or provide a solution. Basically, it depends on the queue scalability or the RPU and RTO, so you must plan the solution according to that. 

I'm satisfied with Veeam's technical support. Normally, we are able to solve issues ourselves, but if we have any issues that are unresolvable and we can't find a solution on the internet or on forums, then we contact the support team. 

They take a little bit longer to resolve issues because they often have call loads on the support, so you either need to wait one or two hours for someone to call you back or you need to wait on the phone. The other support teams are busy on other calls, so you have to wait for them or leave your number. 

In one scenario, different issues were occurring and we discussed them with the support team. I was working on license utilization of all the VBRs, which were integrated with my Veeam Service Provider Console. We identified that the license utilization was not generating properly through the Veeam Service Provider Console and it also wasn't integrating through to my PSA integration tools. So, he worked with me and they improved the database tables to get the proper report from the VBR. From time to time, these issues are identified and we resolve them. 

If you are installing it for the first time, you might feel that it's a little bit complex. I think that if you are using a backup product, it's easier to configure the backup through Datto, Acronis' business solutions, or Synology NAS. To me, those are the easiest ways to configure the backups. 

The timeframe for deployment depends on the client environment: how many servers, how many backups need to be configured, the size of the backups, etc. When you configure the backup, initially, you need to take the full backups in, which takes time if the backup size is too big and you need to configure it one by one. So, it depends on the infrastructure, bandwidth, and the size of the backup. 

We implemented this solution through an in-house team. 

Veeam products are less expensive than other products. The licensing costs are low and they're pretty affordable. 

I'm using the Veeam Service Provider Console for centralized management of all VBR, and I created the cloud VBR for taking backups off configuration and managing them through the Veeam Service Provider Console.

I also use Datto, which I recommend for large organizations, because they are more reliable, in terms of the restoration process. You can make a machine available for a client on the Datto machine as well as in the cloud. It also takes a shorter amount of time for recovery, whereas on Veeam, you must have additional space and additional hardware available to restore the full machine. They also have a limitation of file level storage. For example, if you are running VBR on a machine and restoring the file, you have two options: you can either restore the files on the original location first, or you can restore the file on the same VR machine. If you lost your original location and you're restoring files, then you must restore the files on one of those two locations because you can't store files on network parts or any external storage. Small organizations may have time to recover things or provide a solution. 

I rate Veeam Backup a seven out of ten. 

I would recommend Veeam Backup, especially for small businesses. Normally, small business owners have a small budget, so they need to configure Veeam, whereas large organizations have large budgets, so they go to Datto. Small businesses can deploy Veeam if they have four or five backups. Otherwise, I would recommend Datto if they can afford it. 

We're resellers. We offer this solution to our clients, that are companies of various sizes.

The solution offers very good administrative capabilities.

The product is very simple in terms of how it is used and designed.

The implementation is pretty simple and straightforward. It's not hard to set up.

The pricing is pretty good. We find it to be pretty fair.

The solution is quite stable.

The product offers good scalability.

I haven't used the solution for long enough to really be able to consider features that may be lacking. I haven't had enough time to work with it.

The appliance doesn't have a domain. If there was a competitor with a domain, I'd likely use them.

I've been using this solution for less than a year. It's been about six months since I started using the solution.

The solution is very stable. It doesn't have bugs or glitches, at least, none that I've experienced. It hasn't crashed on us or frozen. I find the solution to be reliable so far.

The solution is scalable. If we need to expand the solution in the future, I have no doubt that we could.

We deal with companies of different sizes, and this solution can work for organizations that are both small or large.

In previous work, I've used EMC Networker. I found the solution to be too complex and I wouldn't say that the solution worked well for me. Veeam is much more straightforward and I find its usability to be better.

The initial setup isn't complex. It's pretty straightforward.

I don't recall how long the actual deployment took. I don't think that it took very long.

The pricing is pretty fair. It's quite competitive. It's certainly not the most expensive option.

We're resellers. We offer this solution to our clients.

I'd rate the solution eight out of ten. So far, it's worked quite well for our clients and I can't think of any places where the solution is lacking feature-wise. It's quite good and would be suitable for different-sized companies, from small to large or enterprise level.

Our primary use case is for a backup solution for our front-end servers. 

It has improved my organization by 90%. Now we can restore a single box with all of its folder contents. We could install one email, one folder or one lead and it could have still one email. This has helped us a lot. Before we used to store the entire database and then we would go to the single mailbox we need to use and we could restore it. Now we could do it instantly whereas it used to take three to four days. 

We migrated our servers from physical to virtual with our B2B platform. We had a big problem when trying to transfer our site server that was about six terabytes to the new environments. We wanted to do it with minimal effort and without changing the permission because if we do a copy, the permissions won't work. We put a Veeam Windows agent on these physical servers, did a backup and then we were able to take this backup as a drive that is connected to the new VM environment. It has helped us transfer the solution in two days instead of working for a minimum of one week to ten days. 

I would like for them to develop the ability to fix the way it does backups. We can't pick a backup for one database. We have to do a backup on the whole Exchange VM. I'd like for them to change it to where we can do individual backups. 

I would like for it to work with Oracle VM. 

The solution is very stable. It has worked well since we deployed it. We haven't had any problems until now. It's currently used daily. We do backups daily, weekly and monthly.  

It's scalable. We are planning to increase usage. We are planning to buy new Oracle hardware and plan to add them to the same solution. It doesn't work with Oracle VM which is an issue.  

We currently have 500 users that include top management, financial people, and engineers. 

The solution's technical support is good. They respond within a 20-hour timeframe. The issue that comes up with them is that our weekends don't overlap. We have off Friday and Saturday and they have off Saturday and Sunday so when we submit a request it can take a long time for them to respond. I would rate their technical support a seven out of ten.  

We had been previously using HP Data Protector. We switched to virtualization. We switched to Veeam because the person who promoted it explained its benefits well. 

The initial setup was very straightforward. The company that we hired came in and installed it without a hitch. Now we can use it efficiently without their help. The deployment took one day. We did have a problem when we started working with it. The difference between the restore points wasn't clear. Up until this point, we're still not sure what effect it has on our backup. I would like this to be made more clear. It's easier for us to directly put it on tapes than to first put it on storage. 

As far as our deployment strategy went, we started with building our jobs. We took our jobs and tried to plan them on the system and we took VMs instead of files. It has worked up until now. After a month or so we did need to make some changes to some of our jobs.  

Our integrator is one who generally deals with IBM and Lenovo hardware in Egypt and we were the first case they had working with a Veeam solution. They listened to what we needed and what we were asking for. We need on the job training so we needed their help for the first month or so after the installation. The engineer was very helpful in guiding us through the deployment. He was very professional. He helped us at the beginning but after a certain point, we had some issues and he would tell us that he'd get back to us but he never did. He was busy and didn't prioritize us because we're not his main customer. We turned for support from Veeam themselves and they were responsive and helped us.

It requires two staff members for maintenance. They're two engineers that act as backup for each other. We really only need one engineer to administer everything but if he's not there, the other one is there as backup.  

The pricing is good and affordable. 

I would advise someone considering this solution to find a good implementor who can help you during and after the implementation. 

I would rate it a nine out of ten. It's a good product that we can rely on, it has many features and works on many platforms. It's a very good product.