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Vijaybhaskar P - PeerSpot reviewer
Asst Manager - Electrical at CtrlS Datacenters Ltd
Real User
Top 5
Mar 2, 2023
A comprehensive solution for monitoring virtual and data protection environments with poor support, administration, and agent backups
Pros and Cons
  • "I like the backup and backup copy features."
  • "Agent backups could be better. I have many problems with agent backups, particularly on Linux and MySQL databases. MySQL works well with Microsoft products but not with other products. The database backups are not working correctly, and we are losing business. I am not getting any support; administration is also a significant problem."

What is our primary use case?

We use Veeam ONE for backup and replication, and disaster recovery purposes.

What is most valuable?

I like the backup and backup copy features.

What needs improvement?

Agent backups could be better. I have many problems with agent backups, particularly on Linux and MySQL databases. MySQL works well with Microsoft products but not with other products. The database backups are not working correctly, and we are losing business. I am not getting any support; administration is also a significant problem.

For how long have I used the solution?

I have been using Veeam ONE for over four years.

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What do I think about the stability of the solution?

Veeam ONE is stable for small uncomplicated projects.

On a scale from one to ten, I would give stability an eight.

What do I think about the scalability of the solution?

Veeam ONE is scalable.

On a scale from one to ten, I would give scalability an eight.

How are customer service and support?

Support could be better. 

How was the initial setup?

The initial setup is straightforward. Based on the project size, implementing this solution can take 24 hours, 72 hours, or even a week. A team of four can quickly deploy and manage this solution. They can handle configurations and backup failures daily. I can maintain 12 projects by myself.

On a scale from one to ten, I would give the initial setup a nine.

What about the implementation team?

We implemented this solution.

What's my experience with pricing, setup cost, and licensing?

We pay every month for Enterprise Plus. There are no additional costs.

What other advice do I have?

On a scale from one to ten, I would give Veeam ONE a three.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Zain Qureshi - PeerSpot reviewer
Foreign Trade Officer at ABPL
Real User
Feb 15, 2023
Useful backup report information, reliable, but support could improve
Pros and Cons
  • "The most valuable features of Veeam ONE are the backup reports, such as the status of the storage."
  • "The solution could improve the performance. We are not able to check the status of any system. Additionally, if there was an option to monitor server clusters it would be helpful."

What is most valuable?

The most valuable features of Veeam ONE are the backup reports, such as the status of the storage.

What needs improvement?

The solution could improve the performance. We are not able to check the status of any system. Additionally, if there was an option to monitor server clusters it would be helpful.

For how long have I used the solution?

I have been using Veeam ONE for approximately six months.

What do I think about the stability of the solution?

I rate the stability of Veeam ONE an eight out of ten.

What do I think about the scalability of the solution?

We have ten engineers that are using this solution.

I rate the scalability of Veeam ONE a seven out of ten.

How are customer service and support?

I contacted support when we had issues. However, the response time could improve.

Which solution did I use previously and why did I switch?

I previously used SolarWinds and they had better support that was more knowledgeable and responsive.

How was the initial setup?

The setup process is simple. It is user-friendly.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is high.

I rate the price of Veeam ONE a two out of ten.

What other advice do I have?

I rate Veeam ONE a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Veeam Data Platform
April 2026
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reviewer2040924 - PeerSpot reviewer
Director of Computing, Biostatistics at a healthcare company with 5,001-10,000 employees
Real User
Dec 29, 2022
Multiple cloud backup capability, reliable, and scales well
Pros and Cons
  • "The most valuable feature of Veeam Backup & Replication is that we can back up in-house and multiple cloud providers' storage."
  • "The more features the solution has the more complex it can be to set up. Veeam Backup & Replication can be complex."

What is our primary use case?

We use Veeam Backup & Replication to back up our virtual machines in the VMware environment.

What is most valuable?

The most valuable feature of Veeam Backup & Replication is that we can back up in-house and multiple cloud providers' storage.

For how long have I used the solution?

I have been using Veeam Backup & Replication for approximately five years.

What do I think about the stability of the solution?

Veeam Backup & Replication is a stable solution.

What do I think about the scalability of the solution?

We are a small department in the company and the scalability has been fine for our needs. In my team, we have approximately 80 people. Our whole organization has approximately 5,000 employees.

How are customer service and support?

We have not contacted the support often, the solution has been operating well.

How was the initial setup?

The more features the solution has the more complex it can be to set up. Veeam Backup & Replication can be complex. 

What's my experience with pricing, setup cost, and licensing?

The price of Veeam Backup & Replication is high and that is why I am choosing an alternative.

What other advice do I have?

Veeam Backup & Replication is the market leader in storage backups.

My advice to others is if you are not going to use all the features of Veeam Backup & Replication then use a less expensive solution that can fit the use case.

I rate Veeam Backup & Replication an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
M FahadIrshad - PeerSpot reviewer
CEO at DGBIts
Real User
Sep 17, 2022
Satisfactory solution with great backup and restoration features
Pros and Cons
  • "Veeam ONE is the best and the most mature solution for hypervisors and physical machines."
  • "We use it to back up and restore our virtual machine in a live environment without restoring the complete virtual machine, as it just mounts its storage to the NFS and makes the machine live in seconds, which is our favourite feature in Veeam ONE."
  • "There is a bug that prevents enabling the restore button, which is hectic."
  • "Sometimes, rarely, there is a bug that prevents enabling the restore button, which is hectic."

What is our primary use case?

We use it to back up and restore our virtual machine in a live environment without restoring the complete virtual machine. It just mounts its storage to the NFS and makes the machine live in seconds. That is our favourite feature in Veeam ONE.


What is most valuable?

In the past, we used NAKIVO for our backup replication, and the main problem was that their backups were unverified and, most of the time, were corrupted. But the backup in Veeam ONE is good, and we are satisfied that the backups are also accurate and stable.

What needs improvement?

When we install an application, we have backups available in another drive and have to import those backups into the machine. Sometimes, rarely, there is a bug that prevents enabling the restore button, which is hectic. We then have to go into the folder and double-click to fix the issue. However, improvements can be made to prevent the bugs and improve restoration and importing of previous backups into the new one.

I don't think any additional features are required as it is already packed with many features.

For how long have I used the solution?

We have been using this solution for approximately five years and are using the latest version. We always keep our versions updated. It is deployed on-premises.

What do I think about the stability of the solution?

I rate the stability a nine out of ten. So we like the solution, but I can't rate it a ten because there is room for improvement.

What do I think about the scalability of the solution?

I rate the scalability a ten out of ten because it is scalable even using Google Cloud or Amazon Web Services. It is also scalable on-premises. Only our organization's manager and deputy manager have the right to operate this solution. We have plans to expand use as the data center keeps expanding.

How was the initial setup?

The initial setup was straightforward, and Veeam ONE requests prerequisites and installs them without the internet. That is a big bonus, with those prerequisites packaged in each setup. It is also pretty straightforward for someone unfamiliar with the solution.

Deployment was done in-house. Our data center does not have a big workload, so we use the Veeam ONE backend application and community edition. It is free, and if any issue arises, it can be solved with a Google search. It took three people and around 40 minutes to complete the deployment. One person can complete the rack installation of physical hardware.

What's my experience with pricing, setup cost, and licensing?

It's free of cost for up to ten workloads, which is a big benefit for a small data center.

What other advice do I have?

I rate this solution a nine out of ten. My advice to a new user is to go for the community edition. It is more than sufficient compared to Acronis or NAKIVO. Veeam ONE is the best and the most mature solution for hypervisors and physical machines.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Joshua Abello - PeerSpot reviewer
SAP Sub-Infrastructure Manager at Shalom S.A.
Real User
Apr 1, 2022
Storage Snapshots is a great feature and we appreciate the good customer service
Pros and Cons
  • "Storage Snapshot is a good feature and very safe."
  • "The technical support is very good and they are very responsive."
  • "The backup and integration could be improved."
  • "I think the backup and integration could be improved."

What is our primary use case?

We use this solution for database backup. We are customers of Veeam. 

What is most valuable?

We've had a bad experience using Snapshots from VMware and so we now use Storage Snapshot which is much better and very safe.

What needs improvement?

I think the backup and integration could be improved. 

For how long have I used the solution?

I've been using this solution for five years. 

What do I think about the stability of the solution?

Veeam provides good stability. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and support?

The technical support is very good and they are very responsive. 

How was the initial setup?

The initial setup is straightforward. It took us about 10 minutes to deploy and configure, and maybe an hour in total to implement. Two people use the solution in our organization and we are currently considering whether to increase usage. 

What other advice do I have?

I rate this solution nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Mohamed El-Sherbini - PeerSpot reviewer
IT Manager at Mada Insurance
Real User
Top 5
Mar 26, 2022
Straightforward installation, useful user interface, and integrates well
Pros and Cons
  • "Veeam Backup Replication's most valuable features are the ease of use, good integration with others solutions, such as Oracle ERP, and by using the UI you can create and achieve operations you want to do."
  • "I would advise others that the implementation of Veeam Backup Replication is straightforward and it is a great solution."
  • "Veeam Backup Replication could improve by making the monitoring system free. If I would like to have any monitoring system by Veeam I have to purchase it. It should come free with the solution. They should provide a monitoring system to make the work easier and smooth."
  • "Veeam Backup Replication could improve by making the monitoring system free. If I would like to have any monitoring system by Veeam I have to purchase it."

What is most valuable?

Veeam Backup Replication's most valuable features are the ease of use, good integration with others solutions, such as Oracle ERP, and by using the UI you can create and achieve operations you want to do.

What needs improvement?

Veeam Backup Replication could improve by making the monitoring system free. If I would like to have any monitoring system by Veeam I have to purchase it. It should come free with the solution. They should provide a monitoring system to make the work easier and smooth.

For how long have I used the solution?

I have been using Veeam Backup & Replication for approximately 

What do I think about the stability of the solution?

The stability of Veeam Backup Replication is good.

What do I think about the scalability of the solution?

Veeam Backup Replication is a scalable solution.

How are customer service and support?

The support from Veeam Backup Replication could improve.

I rate the support from Veeam Backup Replication a four out of five.

Which solution did I use previously and why did I switch?

Veeam Backup Replication is built for a virtual environment. I have used other solutions, such as Data Domain and which is used for the backup of the networks or other areas. I have found it a more difficult application to use. It can be even more difficult if you need to write a script for anything you would like to do. Veeam Backup Replication there are not any difficulties. 

I prefer Veeam Backup Replication.

How was the initial setup?

The initial installation of Veeam Backup Replication is extremely simple.

What's my experience with pricing, setup cost, and licensing?

The price of Veeam Backup Replication is reasonable. It is not inexpensive nor is it expensive, it is in the middle range compared to other solutions. There can be additional costs for addons.

What other advice do I have?

I would advise others that the implementation of Veeam Backup Replication is straightforward and it is a great solution. I recommend Veeam Backup Replication to others.

I rate Veeam Backup Replication a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ali Gursoy - PeerSpot reviewer
IT Manager at Cobantur
Real User
Mar 7, 2022
It's simple, scalable, and easy to use
Pros and Cons
  • "I like all of Veeam's features, but the most important ones are the tape backups and replication. Those are the two options available for us, and it's enough for our needs."
  • "I like all of Veeam's features, but the most important ones are the tape backups and replication."
  • "In the past, Veeam had a host-based license, but now it will be part of Microsoft's core license. I don't like this licensing model. Host-based licensing is better for my system. Maybe so other organizations prefer the core-based."
  • "In the past, Veeam had a host-based license, but now it will be part of Microsoft's core license. I don't like this licensing model."

What is our primary use case?

Veeam takes our installation and server backups, then writes them on a disk and the tape backup. After that, it replicates the backups to another recovery site. IT is the only department that uses Veeam directly. It has three to five people.  

What is most valuable?

I like all of Veeam's features, but the most important ones are the tape backups and replication. Those are the two options available for us, and it's enough for our needs.

For how long have I used the solution?

I've been using Veeam for more than 10 years

What do I think about the stability of the solution?

Veeam is stable.

What do I think about the scalability of the solution?

Veeam is scalable. 

How are customer service and support?

I sometimes contact Veeam for some adjustments or updates. They get back to me in a reasonable time. I've also asked them about the availability of particular features or questions about deploying the solution. There are different solutions for freeware and enterprise deployment. Enterprise deployment has various features available to end-users, so I've asked if these solutions are available to us. 

Which solution did I use previously and why did I switch?

I worked with NetBackup at my previous company, but that was more than eight years ago.

How was the initial setup?

Veeam is easy to install and deploy. 

What's my experience with pricing, setup cost, and licensing?

We pay a yearly license for support and upgrades. I haven't researched the price of any other solutions, so I can't say whether it is expensive or cheap relative to others. It is affordable enough for me.

In the past, Veeam had a host-based license, but now it will be part of Microsoft's core license. I don't like this licensing model. Host-based licensing is better for my system. Maybe so other organizations prefer the core-based.

What other advice do I have?

I rate Veeam Backup and Replication eight out of 10. I recommend Veeam. It is simple and easy to use.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1797300 - PeerSpot reviewer
IT Manager at a manufacturing company with 501-1,000 employees
Real User
Mar 7, 2022
Effective on-premise backups, reliable, and good technical support
Pros and Cons
  • "The backups we have been receiving from Veeam Backup Replication on-premise have been good."
  • "The backups we have been receiving from Veeam Backup Replication on-premise have been good."
  • "The cloud backups from Veeam Backup Replication have not been good. Addiotnaally, the backups of Office 365 and the overall performance can always be improved."
  • "The cloud backups from Veeam Backup Replication have not been good. Additionally, the backups of Office 365 and the overall performance can always be improved."

What is our primary use case?

I am using Veeam Backup Replication for backups.

What is most valuable?

The backups we have been receiving from Veeam Backup Replication on-premise have been good.

What needs improvement?

The cloud backups from Veeam Backup Replication have not been good. Addiotnaally, the backups of Office 365 and the overall performance can always be improved.

For how long have I used the solution?

I have been using Veeam Backup Replication for approximately seven years.

What do I think about the stability of the solution?

We have not encountered any problems with the stability of Veeam Backup Replication.

What do I think about the scalability of the solution?

The scalability is good from Veeam Backup Replication.

How are customer service and support?

The technical support from Veeam Backup Replication is good.

What's my experience with pricing, setup cost, and licensing?

Veeam Backup Replication can be quite expensive for Office 365 because its license is per user and not for the space that you use. You need one license for each user. If the user only uses a few files on one hard drive, you need a license to back up these files. It was better to have a license model, such as in the Cohesity solution. Cohesity has a license for a space that you use. It's more useful in this case because the license for backup data is on-premises is for CPU. The license is based on how many CPUs you have but it does not depend on how many users use the CPU. 

Which other solutions did I evaluate?

I have evaluated Cohesity. I have a demo version that they gave me.

What other advice do I have?

I rate Veeam Backup Replication an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2026
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Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.