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Vijay-Patel - PeerSpot reviewer
Technical asst. at a educational organization with 501-1,000 employees
Real User
Top 10
Jan 23, 2022
Has good snapshotting and cloning features
Pros and Cons
  • "Veeam Backup Replication's snapshotting and cloning are the most valuable features."
  • "We have seen a return on our investment within two years."
  • "The cost needs to be considered."
  • "The cost needs to be considered."

What is our primary use case?

We have scheduled the backup to be done on our side. At certain intervals, depending on the capability of Veeam, we are doing the replication at a remote site on the same cluster that we use Nutanix as a backup. Basically, we have a Nutanix cluster taking backup of another Nutanix cluster. Outside of this, we are also using Veeam, which is on another machine, or basically another storage.

We have 19 Veeam running on a four-node cluster. Currently, we are using 80% of our RAM capacity and have more CPU and storage available, we still have capacity.

How has it helped my organization?

Before using Veeam and HCI, we were performing the functions physically. We used physical machines to run our services. Hardware failure leads to the pillar of our services. Now we have high organization and we can sustain any failure. 

We have found the Veeam function very useful because it saves us a lot of storage.

What is most valuable?

Veeam Backup Replication's snapshotting and cloning are the most valuable features.

For how long have I used the solution?

I have been using Veeam Backup for a year and a half.

Buyer's Guide
Veeam Data Platform
April 2026
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What do I think about the stability of the solution?

Veeam is a stable solution.

What do I think about the scalability of the solution?

Veeam is scalable. We can add nodes to scale up, it's a scale of architecture.

How are customer service and support?

We receive very good support from Nutanix.

Which solution did I use previously and why did I switch?

Prior to Veeam we had physical machines that required manual backup.

How was the initial setup?

The initial setup of Veeam is very straightforward. It took one month to get the production. After the initial deployment, we had to migrate our Veeam from physical to virtual so that took another two months.

What about the implementation team?

We received help from the OEM. After set up it is easy to manage ourselves without help from OEM or any system user.

What was our ROI?

We have seen a return on our investment within two years. Prior to Veeam, we were doing the work physically, which is costly. We had to buy hardware every time we needed a new service to go to production. Now we have the cluster and can immediately deploy a new Veeam and be up and running immediately.

What's my experience with pricing, setup cost, and licensing?

Veeam Backup Replication is a one time subscription for five years.

Which other solutions did I evaluate?

We evaluated other options from VMware, Cisco Hyper-V and Nutanix. 

What other advice do I have?

The cost needs to be considered.

I would rate Veeam Backup Replication an 8 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT manager at a tech services company with 11-50 employees
Real User
Jan 16, 2022
Useful solution for data backup replication that could be improved by having a more effective support team
Pros and Cons
  • "The data backup replication has been the most useful feature. Previously, we copied the data hub to an external hard drive but now we are able to store the backup on one of the depository service."
  • "The data backup replication has been the most useful feature; previously, we copied the data hub to an external hard drive but now we are able to store the backup on one of the depository services."
  • "We struggled to stabilize the application. We had an incident which resulted in a loss of data and have terminated this solution due to lack of support from the Veeam team."
  • "We struggled to stabilize the application. We had an incident which resulted in a loss of data and have terminated this solution due to lack of support from the Veeam team."

What is our primary use case?

We use this solution to replicate the SQL server to another site.

How has it helped my organization?

We tried to set up the application from SQL to SQL. We did this for the department, but the process took us almost a year. After we had signed off on the solution we noticed that it was affecting the performance of the SQL.

What is most valuable?

The data backup replication has been the most useful feature. Previously, we copied the data hub to an external hard drive but now we are able to store the backup on one of the depository services.

What needs improvement?

We struggled to stabilize the application. We had an incident which resulted in a loss of data and have terminated this solution due to lack of support from the Veeam team.

For how long have I used the solution?

I have been using this solution for three months. 

What do I think about the stability of the solution?

We have had issues connecting to the server, specifically connecting to the head office to be on the same network. 

What do I think about the scalability of the solution?

We have not tried to scale this solution but it is possible. 

How are customer service and support?

Support for this solution could be improved. We have been frustrated getting help via email. When dealing with the support team, they were not knowledgable on the solution and how it works. 

How was the initial setup?

The initial setup was complex and required assistance from the team at Veeam. After the installation, the solution does not function as we expected. The deployment took two weeks. 

What's my experience with pricing, setup cost, and licensing?

This is an expensive solution and came at a higher cost than expected. We were charged higher prices than shown on the website by partners of Veeam. We were not able to buy a few licences to begin with. We had to buy five licences from the beginning before knowing if the solution worked for us. The initial contract for the solution was not clear on which services were to be paid for and which were free. 

What other advice do I have?

We first completed a POC in a test environment which worked well. However, when moving over to a production environment, we experienced some issues. 

We would have benefitted from more guidance on what options were available based on our internal systems. 

I would rate it a five out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Veeam Data Platform
April 2026
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,244 professionals have used our research since 2012.
reviewer1468647 - PeerSpot reviewer
System administrator at a construction company with 5,001-10,000 employees
Real User
Jan 16, 2022
Quick and simplified backup and recovery on VM and HyperV databases.
Pros and Cons
  • "The features that I have found most valuable are its back up and recovery. It is a simplified backup because you can do both databases - VM and HyperV. It's a faster backup than the conventional methods because it takes up the bare metal."
  • "The features that I have found most valuable are its back up and recovery, as it is a simplified backup because you can do both databases - VM and HyperV, and it is a faster backup than the conventional methods because it takes up the bare metal."
  • "In the next release I would like to see a bit more intelligence as far as a solution or troubleshooting - to put it more on the level of resolution and not simply identifying there is a problem."
  • "In the next release I would like to see a bit more intelligence as far as a solution or troubleshooting - to put it more on the level of resolution and not simply identifying there is a problem."

What is our primary use case?

Our primary use case is to back everything up.

What is most valuable?

The features that I have found most valuable are its back up and recovery. It is a simplified backup because you can do both databases - VM and HyperV. It is a faster backup than the conventional methods because it takes up the bare metal.

What needs improvement?

In terms of what could be improved, I would say the manageability but not that much else.

In the next release I would like to see a bit more intelligence as far as a solution or troubleshooting - to put it more on the level of resolution and not simply identifying there is a problem.

For how long have I used the solution?

I have been using Veeam Backup & Replication for a few years.

What do I think about the stability of the solution?

Veeam Backup & Replication is pretty stable. It has the odd problems here and there, but they are mostly due to snapshot running or things like that.

What do I think about the scalability of the solution?

Veeam Backup & Replication is very scalable.

There are two administrators maintaining it.

In terms of increased usage, all future servers will be running Audit. We don't plan on changing for another one.

How are customer service and support?

Technical support is pretty good. They have a fast response.

Which solution did I use previously and why did I switch?

The last solution we used was Commvault and we were not satisfied with the results with the backup time, but that was more than 10 years ago.

How was the initial setup?

The initial setup is pretty straightforward.

I'm not the one who installed initially, so I couldn't say for the implementation, but adding any products is very straightforward.

What's my experience with pricing, setup cost, and licensing?

Our license is yearly, but I don't know the cost.

Which other solutions did I evaluate?

We did brief surveys of other solutions, but Veeam seemed to correspond with our virtual needs because 85% of our servers are virtual.

What other advice do I have?

I am very satisfied with Veeam Backup & Replication.

On a scale of one to ten, I would give Veeam Backup & Replication an eight point five because it solves our problems but it's not perfect, but more than good enough.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer691557 - PeerSpot reviewer
Senior Infrastructure Engineer at a government with 501-1,000 employees
Real User
Jan 13, 2022
Reasonably priced with good ransomware protection and the ability to expand
Pros and Cons
  • "Pricing is fairly reasonable and not overly expensive."
  • "The manageability is very easy; it's one console and you can see all of the backups and the replication."
  • "If you upgrade too quickly, you may have issues."
  • "Sometimes it can be a bit slow to get assistance as we don't have production support."

What is our primary use case?

We primarily use the product for backup and replication purposes. 

How has it helped my organization?

The manageability is very easy. It's one console and you can see all of the backups and the replication. The restore processes, the RTO and RPOs, are very low.

What is most valuable?

The best feature is the CDP - the snapshot integration into sand storage. 

The new feature for ransomware protection has been great.

We have found the solution to be stable.

The scalability is good.

Pricing is fairly reasonable and not overly expensive.

What needs improvement?

The deployment process can be quite complex. 

I can't speak to any features that are missing. It has everything we need.

If you upgrade too quickly, you may have issues. 

Technical support could be better.

For how long have I used the solution?

I've been using the solution since 2013.

What do I think about the stability of the solution?

The solution is very stable. That said, upgrades can give you problems if you upgrade too fast. 

What do I think about the scalability of the solution?

It's very scalable, however, it can be complex to execute.

We have ten people who use it on a daily basis. It's pretty much used 24/7. It's a mission-critical product in our organization.

We do have plans to increase usage in the future.

How are customer service and support?

Sometimes it can be a bit slow to get assistance as we don't have production support. We just have the normal standard support, which makes sense. They can sometimes point fingers. For example, they might try to say "It's EMC or it's NetApp. It's not our product." That can be a bit of a problem.

Which solution did I use previously and why did I switch?

We used to use Symantec prior to 2013.

How was the initial setup?

The initial setup and deployment were a while back. However, from my experience, I've deployed it three or four times. It's about a day to deploy and it can be complicated. It's not that easy if you don't know what's going on.

We just need one person to maintain the solution. 

What about the implementation team?

We did not use a consultant from the vendor side. Everything was handled by our team. We did it in-house.

What's my experience with pricing, setup cost, and licensing?

We pay a yearly licensing fee.

We've found the pricing to be very reasonable. It's not overly expensive. 

There are different tiers available, including Standard, Enterprise, and Enterprise Plus. We have the standard license. 

What other advice do I have?

We are customers and end-users.

I'd rate the solution at an eight out of ten. We've been pretty happy with its capabilities. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
CarlosCastells - PeerSpot reviewer
CIO at SERVA SERVICIOS ESPECIALIZADOS INFORMATICOS SA
Real User
Top 20
Jan 13, 2022
In one scenario, we started with 2,000 users and scaled up to 24,000
Pros and Cons
  • "Veeam is highly scalable. In one scenario, we started with 2,000 users and scaled up to 24,000."
  • "Veeam is highly scalable, and in one scenario, we started with 2,000 users and scaled up to 24,000."
  • "All our customers would like a cheaper license and more flexible deployment."
  • "All our customers would like a cheaper license and more flexible deployment."

What is our primary use case?

The use cases vary because we work for several clients and deploy different solutions for each. Some of our customers have upwards of 5,000 users. But generally speaking, we use Veeam for copying databases and storage. 

We use Veeam, Veritas, or Commvault for simple security and second-level storage. We might use Oracle and different kinds of databases for replication and database storage with built-in replication. 

What needs improvement?

All our customers would like a cheaper license and more flexible deployment

For how long have I used the solution?

We've been using Veeam for four or five years. 

What do I think about the scalability of the solution?

Veeam is highly scalable. In one scenario, we started with 2,000 users and scaled up to 24,000.

How are customer service and support?

I have a team of consultants who provide support, and we are Veeam-certified too, but we sometimes need help with certain customers and deployments. It's very complex, and we need more time than we expect, but it's working. 

How was the initial setup?

The optimized installation takes two and a half hours, and then the total deployment takes more than a month and a half. 

What's my experience with pricing, setup cost, and licensing?

Customers would rather have a standard license than a subscription because they prefer an OPEX solution over a CAPEX. They prefer to buy the solution with the solution and support for five or 10 years. 

What other advice do I have?

I rate Veeam nine out of 10. Veeam is one of the best solutions. We are using it with customers that have 13 seats and 1,500 servers with varying technologies, including Windows and Linux databases, different interfaces, Citrix solutions, etc. We've been recommending it to our customers for the last two years. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
IT Technician at Sherpas Group
Reseller
Jan 13, 2022
Excellent technical support, easy to set up, and very reliable
Pros and Cons
  • "It's the most easy-to-use backup replication that I have used so far."
  • "The solution is stable and absolutely reliable, and it's the most easy-to-use backup replication that I have used so far."
  • "We're using both Backup and Replication, Veeam Cloud Connect, and Veeam Office 365. What I am missing is a good graphical user interface between these three products."
  • "What I am missing is a good graphical user interface between these three products."

What is our primary use case?

We have, I'd say, about 20 different customers running Veeam and sending backups to our hosting center. We also have our own hosting environment with about 200 servers, which we are backing up with Veeam Backup and Replication.

What is most valuable?

The solution is stable and absolutely reliable. 

It's the most easy-to-use backup replication that I have used so far.

I've found that the scalability is fine.

The initial setup is pretty simple. 

What needs improvement?

We're using both Backup and Replication, Veeam Cloud Connect, and Veeam Office 365. What I am missing is a good graphical user interface between these three products. It's something that they need to figure out. I'd like the three versions streamlined so they fit together better, as, right now, they are very different.

For how long have I used the solution?

We've been selling the solution for three or four years or something like that.

What do I think about the stability of the solution?

The solution is reliable and the performance is good. We find it to be stable. There are no bugs or glitches. It doesn't crash or freeze.

What do I think about the scalability of the solution?

Scalability is possible with this solution. If a company needs to expand it, it can do so.

We have 50 customers that pay for this solution right now.

How are customer service and support?

Technical support is helpful and responsive. they are very knowledgeable and friendly. We are very satisfied with the level of support on offer. They really try their best to resolve issues.

How was the initial setup?

The solution is simple and straightforward. 

I cannot recall how long it took to actually deploy the product.

We have three managers that can handle the deployment and maintenance aspects of the product.

What's my experience with pricing, setup cost, and licensing?

We pay for licensing and have a monthly subscription.

What other advice do I have?

We are a reseller.

I would rate the solution at an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Founder & CEO at a tech services company with 51-200 employees
Real User
Jan 13, 2022
Mature and user-friendly with very helpful support
Pros and Cons
  • "It's got a very good user-friendly interface. It's easy to use."
  • "As of now, we have never had any issues with Veeam, it has performed perfectly, and it's a very mature product."
  • "I would like to have them come up with more robust features when it comes to individual endpoint protection."
  • "On individual user backups, there are certain people who have got individual PCs and they have data on them. Veeam is not up to that mark."

What is our primary use case?

We moved to Veeam to have complete virtualization. It's perfect for us. It virtualized our workflows. Veeam is used to support only virtual machines and does not back up to our physical machines.

What is most valuable?

The best feature of Veeam is, first and foremost, the support they provide. They are at the top in support. The support is excellent. 

It's got a very good user-friendly interface. It's easy to use.

The training is excellent. of Veeam. I'm from the Middle East. Veeam is very accurate out here and they have very good training facilities over here. On my team, everybody's trained on Veeam.

I'm really happy with Veeam. As of now, we have never had any issues with Veeam. It has performed perfectly.

It's a very mature product.

What needs improvement?

The only thing which was lacking was the support, some years back, for the cloud connect. It's matured now and has become a very reliable product.

I would like to have is better documentation. Veeam documentation is something that needs to be worked on. The training program is very good, however, they need to have better work documentation.

Also, very few third parties have courses on Veeam. Veeam only provides co-courses. For example, everybody has got courses about Cisco or Microsoft. Veeam is very closed on that factor. If they want to really popularize the software, they need to have more training, and the training should be more widely available via third parties.

The cost is a hindrance towards learning for certifying in Veeam. They need to make it more open and less expensive to open it up for more companies and users.

On individual user backups, there are certain people who have got individual PCs and they have data on them. Veeam is not up to that mark. There is other software we use which is much better than Veeam when it comes to individual data protection. I would like to have them come up with more robust features when it comes to individual endpoint protection.

For how long have I used the solution?

I've been working with data protection for 15 to 20 years. I recently moved to Veeam. We've used it now for seven or eight years. 

What do I think about the stability of the solution?

As of now, it has never given us any issue, in my personal experience. Veeam is a very robust product. There has never been any problem and there have not been any downtimes, so we have absolutely nothing to complain about. It's a good product.

What do I think about the scalability of the solution?

We are a hundred-person virtualized shop. We have close to 250 users. We have continuous data protection.

Veeam has been extensively used in our company as all our servers are getting backed up. We have some six to seven ESXi hosts. Between all our servers, we have some 30 to 35 VMs. Veeam is a very integral part of our data strategy out here.

They have different tiers - from a free tier to an enterprise tier. With the new updates, it's very scalable. 

How are customer service and support?

Technical support has always been great. They're the best in the business and are very helpful and supportive.

We don't directly deal with Veeam. We have an MSP who supports us on our network. However, we have never had any issues with Veeam. If there are any issues, it's sorted out immediately.

Which solution did I use previously and why did I switch?

I started with Symantec and have recently moved to Veeam. I'm also familiar with Commvault.

When you're really looking at enterprise, I personally would go for Commvault. That's a product that is built for the enterprise. Veeamis aimed t smaller businesses. 

How was the initial setup?

The initial setup is very simple. It's just a user-driven thing. It's very, very simple.

It's not as complicated as Commvault. Commvault is a little complicated. However, with Veeam, when it comes to user-friendliness, it's a brilliant product.

Maintenance is easy. It's not a problem at all. It's handled by a third-party provider that is a partner of Veeam.

What's my experience with pricing, setup cost, and licensing?

We currently have ten to 15 different licenses. I can't speak to the exact details as it's mostly handled by the IT operations team.

Beyond the licensing, the only cost which we have incurred, which was a little too much, was the training. In our company, people need to be certified as we basically go for internal competence and upscaling our people, as a team. However, Veeam certifications are costly. That is one thing that was a little bit of a pain point for us.

What other advice do I have?

We are just a customer of Veeam.

I recommend Veeam very highly. It's a very mature product.

If you have a virtualized environment, which 99% of the people have virtualized environments now, it's perfect. Veeam is something which is built for virtualization.

I'd rate the solution at an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Alliance Manager at Berca Hardaya Perkasa
Real User
Jan 12, 2022
Affordable, easy to set up and has a simple UI
Pros and Cons
  • "It's scalable."
  • "They are the second-best backup after Veritas, Veeam is easy to set up and they have a simple UI for users to set up and administer the Veeam console."
  • "They need to improve their technical side."
  • "They need to improve their technical side. They don't have a lot of compatibility with Solar HP-UX, IX, or SAP."

What is our primary use case?

We primarily use the solution for backups in the virtualization area. They are experts in virtualization. For a lot of use cases, the customer doesn't have a backup in their virtualization for VMware HyperV or Nutanix. We are using Veeam to back up their virtualization. 

What is most valuable?

They are the second-best backup after Veritas. 

Veeam is easy to set up and they have a simple UI for users to set up and administer the Veeam console.  

Veeam has low pricing. They are great for a smaller market or smaller business all the way through to enterprise-sized companies. It's scalable. In Indonesia, maybe two of our telco companies use Veeam and they have a lot of the market in Indonesia.

The solution's initial setup is easy.

It's a stable solution.

What needs improvement?

They need to improve their technical side. They don't have a lot of compatibility with Solar HP-UX, IX, or SAP. They still need to have a lot of improvement in that area.

They need to make their Office 365 backup is included in one console with the backup replication. It will be easier that way and place it in line with the Veritas NetBackup offering.

What do I think about the stability of the solution?

We have found the product to be quite stable. It's not buggy. There aren't glitches. It's reliable. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The product can scale well. It's great for small businesses to larger enterprises. 

How are customer service and support?

Since Veeam is easy to use and easy to set up, we don't have a lot of problems. Therefore, we don't have a lot of experience with their support. We've never had a reason to contact them. Due to this, I can's speak to how helpful or responsive they are. 

Which solution did I use previously and why did I switch?

I am familiar with Veritas as well.

How was the initial setup?

The solution is straightforward and simple to set up. It's not a complex or difficult process. A company shouldn't have any issues implementing it. 

What's my experience with pricing, setup cost, and licensing?

The pricing is very good. They are very affordable, even for smaller businesses.

What other advice do I have?

We are a Veeam partner. We're partners with a variety of organizations.

We use various deployment models, including public and private cloud, on-premises, and hybrid setups. 

I would rate the solution at an eight out of ten. We are quite pleased with its capabilities. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2026
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.