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it_user581187 - PeerSpot reviewer
Architect Backup/Recovery with 1,001-5,000 employees
User
A flexible product missing some commonsense features and tools
Pros and Cons
  • "Veeam replication gives migration tools/options for VMware."
  • "I enjoy the ability to quickly search for VMs through the Veeam console."
  • "The remote SQL server has had multiple sizing issues within the logs and SQL backup space and sharing with other database apps."
  • "The product is missing some commonsense features and tools for an enterprise backup recovery product,"

What is our primary use case?

For multiple data centers:

  • Backup and recovery for VMware 2000 VMs
  • Windows and Linux Clients
  • Migrations (replication).

How has it helped my organization?

Veeam does its job well. However, there are more than a dozen commonsense items which should have been built into the software, such as being able to sort the column of server names while in a backup job and being able to see what VMs are already in a job when you add a new server.

What is most valuable?

Veeam replication gives migration tools/options for VMware, which is nice. I also enjoy the ability to quickly search for VMs through the Veeam console.

What needs improvement?

The product is missing some commonsense features and tools for an enterprise backup recovery product, but it is reliable, fairly resilient, and works. 

I do not like how Veeam's software is dependent on a remote database which relies on the architecture that Veeam is protecting. HA for SQL (Veeam's database) is not really supported. I have been there, and done that. This leads to jobs corrupted, chains broken, etc. 

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March 2025
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For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

The remote SQL server has had multiple sizing issues within the logs and SQL backup space and sharing with other database apps. 

For example, when the SQL became unresponsive, Veeam crashed, jobs got corrupted, chains had to be restarted, old chains kept and pruned, etc. 

What do I think about the scalability of the solution?

A little, but storage sizing is done by another company.

How are customer service and support?

Half of Veeam support reps are very helpful and will explain in detail what is wrong and how to fix it. The other half are extremely polite and will provide some basic support, but rather than explain what needs to be fixed, they ask you to run some recommended steps and methods that take time providing with no real results so they can go work on another ticket.

Which solution did I use previously and why did I switch?

We switched for multiple reasons. More options and configurations are available with Veeam. It can be a very flexible product.

How was the initial setup?

Initial setup was easy. However, after 40 days, it may not act the way you predicted it would. You may have to go back and make changes. 

With Veeam, you need to analyze how everything works, not just how it looks like it should work compared to your experience with similar products.

What about the implementation team?

Implementation was all internal.

What's my experience with pricing, setup cost, and licensing?

Setup cost and licensing of Veeam are nothing to complain about when compared to similar products for enterprise backup recovery solutions.

Which other solutions did I evaluate?

We did not evaluate them to the same extent since they did not pass our evaluation requirements.

What other advice do I have?

You will enjoy Veeam's resiliency. It does not break in the middle of the night if properly designed, and Veeam gives you tools to make this easier to do than other products. Users will be able to get around Veeam's shortcomings more easily if they are experienced with PowerShell scripting and watch the SQL database server (for remote SQL servers) like its your lifeline.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Chris Childerhose - PeerSpot reviewer
Chris ChilderhoseEnterprise Architect at ThinkON
ExpertTop 5Real User

Nice review and great suggestions. I would like sorting in the job settings as well but when adding a server you can see what VMs are already there unless you are referring to the main Job screen? They have come a long way and architecting the solution is the key especially knowing what you want to do when it comes to backup. Veeam can do it you just need to plan ahead.

Mohamed Hosni - PeerSpot reviewer
PhD Research Student at ACT international
Real User
Top 5
Used to back up our more than 100 virtual machines
Pros and Cons
  • "The most valuable feature of the solution is its backup feature."
  • "Veeam Data Platform should improve its air gap backup features."

What is our primary use case?

We use the solution to back up our more than 100 virtual machines.

What is most valuable?

The most valuable feature of the solution is its backup feature.

What needs improvement?

Veeam Data Platform should improve its air gap backup features.

For how long have I used the solution?

I have been using Veeam Data Platform for four to five years.

What do I think about the stability of the solution?

I rate the solution a nine out of ten for stability.

What do I think about the scalability of the solution?

Around five engineers are using the solution in our organization.

I rate the solution’s scalability ten out of ten.

How was the initial setup?

The solution’s initial setup is very easy.

What about the implementation team?

The solution’s installation was very fast.

What's my experience with pricing, setup cost, and licensing?

Veeam Data Platform has very good pricing.

On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a nine out of ten.

What other advice do I have?

I work with the updated version of the solution. I would recommend Veeam Data Platform to other users.

Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Veeam Data Platform
March 2025
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
846,617 professionals have used our research since 2012.
Mohamed El-Sherbini - PeerSpot reviewer
IT Manager at Mada Insurance
Real User
Top 5
Straightforward installation, useful user interface, and integrates well
Pros and Cons
  • "Veeam Backup Replication's most valuable features are the ease of use, good integration with others solutions, such as Oracle ERP, and by using the UI you can create and achieve operations you want to do."
  • "Veeam Backup Replication could improve by making the monitoring system free. If I would like to have any monitoring system by Veeam I have to purchase it. It should come free with the solution. They should provide a monitoring system to make the work easier and smooth."

What is most valuable?

Veeam Backup Replication's most valuable features are the ease of use, good integration with others solutions, such as Oracle ERP, and by using the UI you can create and achieve operations you want to do.

What needs improvement?

Veeam Backup Replication could improve by making the monitoring system free. If I would like to have any monitoring system by Veeam I have to purchase it. It should come free with the solution. They should provide a monitoring system to make the work easier and smooth.

For how long have I used the solution?

I have been using Veeam Backup & Replication for approximately 

What do I think about the stability of the solution?

The stability of Veeam Backup Replication is good.

What do I think about the scalability of the solution?

Veeam Backup Replication is a scalable solution.

How are customer service and support?

The support from Veeam Backup Replication could improve.

I rate the support from Veeam Backup Replication a four out of five.

Which solution did I use previously and why did I switch?

Veeam Backup Replication is built for a virtual environment. I have used other solutions, such as Data Domain and which is used for the backup of the networks or other areas. I have found it a more difficult application to use. It can be even more difficult if you need to write a script for anything you would like to do. Veeam Backup Replication there are not any difficulties. 

I prefer Veeam Backup Replication.

How was the initial setup?

The initial installation of Veeam Backup Replication is extremely simple.

What's my experience with pricing, setup cost, and licensing?

The price of Veeam Backup Replication is reasonable. It is not inexpensive nor is it expensive, it is in the middle range compared to other solutions. There can be additional costs for addons.

What other advice do I have?

I would advise others that the implementation of Veeam Backup Replication is straightforward and it is a great solution. I recommend Veeam Backup Replication to others.

I rate Veeam Backup Replication a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Ali Gursoy - PeerSpot reviewer
IT Manager at Cobantur
Real User
Top 10
It's simple, scalable, and easy to use
Pros and Cons
  • "I like all of Veeam's features, but the most important ones are the tape backups and replication. Those are the two options available for us, and it's enough for our needs."
  • "In the past, Veeam had a host-based license, but now it will be part of Microsoft's core license. I don't like this licensing model. Host-based licensing is better for my system. Maybe so other organizations prefer the core-based."

What is our primary use case?

Veeam takes our installation and server backups, then writes them on a disk and the tape backup. After that, it replicates the backups to another recovery site. IT is the only department that uses Veeam directly. It has three to five people.  

What is most valuable?

I like all of Veeam's features, but the most important ones are the tape backups and replication. Those are the two options available for us, and it's enough for our needs.

For how long have I used the solution?

I've been using Veeam for more than 10 years

What do I think about the stability of the solution?

Veeam is stable.

What do I think about the scalability of the solution?

Veeam is scalable. 

How are customer service and support?

I sometimes contact Veeam for some adjustments or updates. They get back to me in a reasonable time. I've also asked them about the availability of particular features or questions about deploying the solution. There are different solutions for freeware and enterprise deployment. Enterprise deployment has various features available to end-users, so I've asked if these solutions are available to us. 

Which solution did I use previously and why did I switch?

I worked with NetBackup at my previous company, but that was more than eight years ago.

How was the initial setup?

Veeam is easy to install and deploy. 

What's my experience with pricing, setup cost, and licensing?

We pay a yearly license for support and upgrades. I haven't researched the price of any other solutions, so I can't say whether it is expensive or cheap relative to others. It is affordable enough for me.

In the past, Veeam had a host-based license, but now it will be part of Microsoft's core license. I don't like this licensing model. Host-based licensing is better for my system. Maybe so other organizations prefer the core-based.

What other advice do I have?

I rate Veeam Backup and Replication eight out of 10. I recommend Veeam. It is simple and easy to use.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network Administrator at Ulbrich Of California, Inc.
Real User
Useful dashboards, reliable, and beneficial report
Pros and Cons
  • "The most valuable features of Veeam Backup Replication are ease of use, dashboards, and reporting."
  • "The replicating from Veeam Backup Replication to Azure cloud could be improved."

What is our primary use case?

We are using Veeam Backup Replication for daily backups and disaster recovery.

What is most valuable?

The most valuable features of Veeam Backup Replication are ease of use,  dashboards, and reporting.

What needs improvement?

The replicating from Veeam Backup Replication to Azure cloud could be improved. Situation:seeding large amounts of data from veeam to azure. I opened up a ticket because there is no clear cut documentation (Steps) on how to do so. they have pieces of the process in different articles with different headings. i opened up a ticket and it was like i was the first customer to ask for this. seeding is when you have slow to medium bandwidth and need to offload the data locally then send it to azure. with some help from support i had to put together my own notes from alot of trial and error from ordering the wrong type of box from azure to completing the process once i actually got the data uploaded to azure. i just feel like they didn't do good job in documenting how to seed data to azure properly

For how long have I used the solution?

I have been using Veeam Backup Replication for a year and a half.

What do I think about the stability of the solution?

Veeam Backup Replication is stable.

What do I think about the scalability of the solution?

The scalability was good, it met what was in the marketing of the solution.

How are customer service and support?

The support from Veeam Backup Replication has been very good, it was excellent.

How was the initial setup?

The initial setup was straightforward.

What other advice do I have?

I would advise others the solution is straightforward. We used a third-party demo that was simple for the services. The overall support and services are good. However, the Azure integration difficulties for cloud replication need to be fine-tuned in terms of knowledge-based.

I rate Veeam Backup Replication a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer938022 - PeerSpot reviewer
Lead Presales at a tech services company with 1-10 employees
Real User
Secure, simple to use, and a good licensing model
Pros and Cons
  • "Integration with various applications, such as on-premises laptops and desktop backups, as well as applications and databases, is excellent."
  • "The automation could be better."

What is our primary use case?

We are system integrators, also known as SIs. 

We deploy on-premises as well as in the cloud.

Customers who use it in the cloud use it for email, file storage, and backup. When used on-premises, it is used for applications and databases.

What is most valuable?

Veeam Backup Replication is secure. They have covered almost every aspect, both in terms of security and backup, and management.

Integration with various applications, such as on-premises laptops and desktop backups, as well as applications and databases, is excellent. Also, they've added cloud integration, which is a plus. 

The combination with Nutanix is admirable. It is very good.

It is easy to use. 

It is simple to learn while performing POCs or demonstrations.

What needs improvement?

The automation could be better. 

Automation is also available, but one customer recently requested a few types of automation that were not yet available, but they are working on it.

It is not 100 percent successful. POCs are being developed by a travel agency in Mumbai, and they are currently being improved.

In terms of automation, I believe they are adequate but not flawless. You can rate it a 3, or 4.

The infrastructure required for installation is still quite expensive. Even the deduplication part, which they promise up to 50%, you get 60, 70, or even 80% somewhere, but they promise 50%. If you specifically compare them to the data domain or some application appliances, you can say deduplication is not that mature. But, in a normal scenario, it is fine.

The support could be improved.

For how long have I used the solution?

I have been working with Veeam Backup & Replication for more than five years.

What do I think about the stability of the solution?

Veeam Backup Replication is a stable solution.

What do I think about the scalability of the solution?

The scalability is good. We have a customer who started with 10 licenses and has since grown to more than 30, or 50 licenses. They are also looking into another three or four branches.

We have more than 10 customers.

How are customer service and support?

Technical support is good, but I wouldn't rate it more than seven out of ten.

Support could be better, but it depends on what the issue is. We have some issues with the database and backup time or the backup window more specifically, sometimes there are backup failures.

Support could be improved, but that depends on the issue. We are having some issues with the database and backup time, or more specifically, the backup window; occasionally, we experience backup failure.

If you do the root analysis, you will find that these are the issues, and they will suggest ways to resolve the issue from the knowledge base.

Someone who has worked in that environment or understands backup replication technology can help, as can an L2 engineer. However, it will be more difficult for L1. He must escalate to support, and support will take three, four, or five days, depending on the severity of the issue and the nature of the call. 

If it is not a critical environment, and if only that option is enabled, I think this is a good solution. However, this is a very critical environment, and if you do not enable other things, such as instant recovery or something similar, and you don't have the expertise, it can be painful for the customer.

Which solution did I use previously and why did I switch?

We are working with Nutanix and Dell products for disaster recovery.

How was the initial setup?

The installation is simple and straightforward. Anyone who understands backup storage or product installation can understand this.

They have a sizing calculator and everything, once you enter that data and the retention period and everything, everything comes up with you.

The time it takes for installation and deployment is dependent on the recovery process. However, they have instant recovery, which will also take less than a minute. 

It's just adding up that specific storage. The research option for indexing is also good. If you know what you want to search you can search the catalog, and then copy/paste or download that image. If you want a proper file-level recovery, it will take some time. Specifically for virtual machines you want to completely revoke that machine, it only takes a minute or two, if that. 

Recovery is such an important part of any backup and recovery solution.

Because replication solutions include in-built licensing, you do not need to purchase a replication license separately, which is beneficial for Veeam.

We have completed approximately five large projects for enterprises with 1000 or more customers, 1000 or more end-users, or applications and databases. As a result, we needed seven to eight days to deploy and maintain everything with just one person.

What's my experience with pricing, setup cost, and licensing?

What they have in place for the licensing, is really good, which makes it easy to convince customers. 

It is a subscription license, and that is where every software solution is heading. The software subscription model can be once a year, or every three years, or every five years.

What other advice do I have?

Nutanix is capable of disaster recovery. Mine is a backup, but Veeam has the same capability, as does Mine, and is a hybrid of Veeam and Nutanix. Veeam is a different backup and replication software that we also used.

Definitely, I would recommend this solution. I have been working with Veeam for over five years. And I sold it to four or five customers in North India by myself. So, yes, we highly recommend Veeam.

I would rate Veeam Backup & Replication an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Managing Director at Matlala Group
Reseller
They started their cloud journey a lot sooner than other solutions
Pros and Cons
  • "I like how Veeam intuitively integrates with Zerto."
  • "Restoration takes about two to four hours with Veeam. Zerto can restore in about 10 seconds. That's the restoration speed I'm looking for now that we're dealing with ransomware."

What is most valuable?

I like how Veeam intuitively integrates with Zerto. They started on their cloud journey a lot sooner than other backup software, and Veeam has a lower footprint on your Commvault.

What needs improvement?

Restoration takes about two to four hours with Veeam. Zerto can restore in about 10 seconds. That's the restoration speed I'm looking for now that we're dealing with ransomware. This is one area where Zerto has an edge on Veeam.  However, both are easy to use. 

The only thing I would like to see from Veeam is a calculator for estimating the costs on all the different cloud providers. I don't think any product has this. So if I go into Azure versus AWS, it would be nice to have some way to calculate what I will end up paying. 

One thing I've noticed is that both cloud providers will say it's going to cost you X amount to do a backup, and it's simple to compare costs between them. But if you want to do a site recovery, it will cost more to start up all the servers you were backing up in that cloud. Even though one cloud provider might save you money on backup, your total costs will be higher when you factor in restoration. I want the transparency to say Azure is more cost-effective than AWS for backup, but Azure will cost you 2 percent more than the other one to provide that visibility to my client.

For how long have I used the solution?

I've been using Veeam Backup for about 10 years.

What do I think about the stability of the solution?

For traditional environments with physical servers, Veeam isn't as great as combos or traditional backup systems like TSM. However, if you are looking at virtualization or shifting to the cloud, Veeam is stable and quite progressive in those spaces.

How are customer service and support?

Veeam's support is international and quite responsive.

What other advice do I have?

I give Veeam Backup Replication eight out of 10.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
IT Manager at OceanWeb Ltd
Real User
Absolutely stable, doesn't involve a lot of management, and does what we need it to do in the background
Pros and Cons
  • "Its simplicity and the fact that it just works are most valuable. We kind of set it up and generally forget about it. It does what we need it to do in the background, and it doesn't involve a lot of management."
  • "It is always nice to get products cheaper."

What is our primary use case?

We use it internally for our own systems, and we have slightly less need on our clients' side, just because they rarely need that kind of system. We can achieve it with other tools.

What is most valuable?

Its simplicity and the fact that it just works are most valuable. We kind of set it up and generally forget about it. It does what we need it to do in the background, and it doesn't involve a lot of management.

In terms of functionality, it's pretty good, There is a lot of variety in what it can do and how it can back up. We probably use only 10% of what it is kind of capable of, so we're not really pushing the boundaries of it and having any problem.

What needs improvement?

It is always nice to get products cheaper.

For how long have I used the solution?

We have been dealing with this solution for maybe five years.

What do I think about the stability of the solution?

It is absolutely stable. We tend to set it and forget it. It has been a very reliable solution.

How are customer service and support?

We don't really have much experience with their support. Over the five years, we've maybe put in one or two tickets, and that's about it.

How was the initial setup?

It is very simple. It is pretty self-explanatory as long as you understand the virtual environments that you're working with. Veeam itself is pretty easy.

What's my experience with pricing, setup cost, and licensing?

It is always nice to get products cheaper. 

Technically, it saves you a lot of money. If you wanted to buy the same functionality out of vSphere, you would spend thousands to essentially get the same functionality.

What other advice do I have?

I would highly recommend it, but it also depends on whether or not it all fits in with the clients and the pricing model. It is like any backup solution. You have to consider what you're trying to get out of it before you go ahead and configure it, but for backup and replication across hosts, it works really well.

I would rate it a nine out of 10 for what it does. I don't know anything that does it as well.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.