The platform's most valuable feature is continuous data protection. It is useful for data management and maintaining availability. It helps mitigate points of failure.
Presales Solutions Architect at a tech services company with 51-200 employees
Has valuable disaster recovery features and good technical support services
Pros and Cons
- "The technical support services have always been good."
- "The product's initial setup process could be complex for application backup and database agent installations."
What is most valuable?
What needs improvement?
The product's initial setup process could be complex for application backup and database agent installations.
For how long have I used the solution?
I have been working with Veeam Data Platform since 2015.
What do I think about the stability of the solution?
I rate the product stability a ten.
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What do I think about the scalability of the solution?
The product is highly scalable in a cloud environment, which I would rate as nine out of ten. However, in a local environment, its scalability is constrained by the existing infrastructure.
How are customer service and support?
The technical support services have always been good.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup process's rating varies depending on specific requirements. For server backup, I rate it a ten. It can be more complex for application backup and database agents, so I rate it around seven. On average, I rate it eight or eight and a half.
It is deployed in both cloud and on-premises environments. A simple agent installation might take an hour, while a full server setup with all features could take up to a week.
What's my experience with pricing, setup cost, and licensing?
I rate the pricing a five, depending on the application and environment.
What other advice do I have?
Veeam is highly effective in supporting disaster recovery. It provides detailed configuration options and generally performs better than Acronis.
The product's key features for managing data recovery include performance improvements and backup capabilities for various systems and virtual servers.
Its impact on operational costs and recovery time objectives depends on the defined policies, such as differential or full backups, and recovery time objectives.
AI in Veeam is still developing. I have seen some documentation but still need to engage with it fully.
I recommend it to others and rate it a ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PhD Research Student at a tech services company with 201-500 employees
Used to back up our more than 100 virtual machines
Pros and Cons
- "The most valuable feature of the solution is its backup feature."
- "Veeam Data Platform should improve its air gap backup features."
What is our primary use case?
We use the solution to back up our more than 100 virtual machines.
What is most valuable?
The most valuable feature of the solution is its backup feature.
What needs improvement?
Veeam Data Platform should improve its air gap backup features.
For how long have I used the solution?
I have been using Veeam Data Platform for four to five years.
What do I think about the stability of the solution?
I rate the solution a nine out of ten for stability.
What do I think about the scalability of the solution?
Around five engineers are using the solution in our organization.
I rate the solution’s scalability ten out of ten.
How was the initial setup?
The solution’s initial setup is very easy.
What about the implementation team?
The solution’s installation was very fast.
What's my experience with pricing, setup cost, and licensing?
Veeam Data Platform has very good pricing.
On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a nine out of ten.
What other advice do I have?
I work with the updated version of the solution. I would recommend Veeam Data Platform to other users.
Overall, I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Veeam Data Platform
January 2026
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
Technical Manager at a tech services company with 11-50 employees
Helps us understand the infrastructure more by sharing performance insights
Pros and Cons
- "The solution's customer service is good."
- "Its reporting feature could be better."
What is most valuable?
The solution helps us understand the infrastructure more and gives insights to develop further business plans.
What needs improvement?
The solution's reporting feature could be better. They should provide more insightful reports.
How are customer service and support?
The solution's customer service is good.
How would you rate customer service and support?
Positive
What other advice do I have?
I rate the solution as an eight. It is good but not an essential product.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Software Technology Specialist at a tech services company with 201-500 employees
Highly configurable, good interface, and simple implmentation
Pros and Cons
- "Veeam Backup Replication's most valuable features are the ease of use and the interface is very configurable for the users. It's a very familiar solution in Algeria."
- "The documentation and communication could be better in Veeam Backup Replication."
What is our primary use case?
Veeam Backup Replication can be deployed on the cloud and on-premise. We choose the best option based on many factors, such as the environment complexity and maturity of the customer.
We use Veeam Backup Replication as a backup and recovery solution.
What is most valuable?
Veeam Backup Replication's most valuable features are the ease of use and the interface is very configurable for the users. It's a very familiar solution in Algeria.
What needs improvement?
The documentation and communication could be better in Veeam Backup Replication.
For how long have I used the solution?
I have been using Veeam Backup & Replication for approximately 15 years.
What do I think about the scalability of the solution?
We have approximately 50 customers using this solution.
How are customer service and support?
The technical support from Veeam is very good.
Which solution did I use previously and why did I switch?
Most of my customers previously used Veritas backup solutions.
How was the initial setup?
The solution is very easy to implement.
What other advice do I have?
We discovered Veeam Backup Replication with our presales people in our company. We did a POC at our office which is mandatory by our technical director when we discover a new solution. We go to the customer and discuss with them the difference and benefit of Veritas Backup Exec and Veeam and which can best suit their environment. Additionally, we show them the difference between using Veritas Backup Exec and the Veeam Backup Replication.
Veeam needs to work on their marketing for their solutions.
I would recommend this solution to others.
I rate Veeam Backup Replication a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer.
Directeur Technique Infastructure at a tech services company with 10,001+ employees
Expandable and a well-respected solution that has a lot of technical expertise available in the market
Pros and Cons
- "It is a global major solution for quite a lot of people."
- "The initial setup can get complex."
What is our primary use case?
We primarily use the solution for backup replication - mostly for Office 365 Backup and sometimes as a cloud backup.
What is most valuable?
It is a global major solution for quite a lot of people. That makes it easy to find somebody who knows how to work with Veeam Backup.
The scalability is good.
What needs improvement?
The solution needs to have the capacity to address more legacy workloads. For example, things like integration with tapes.
The initial setup can get complex.
For how long have I used the solution?
We've been working with the solution for a while.
What do I think about the scalability of the solution?
The solution can scale. It's a solution that is enabled me to 500 VMs.
How was the initial setup?
The initial setup can be complex.
Some environments can become really complex and big environments are often difficult.
For a small environment, deployment can be four days, including what must be done to achieve a real project. For a big environment, it depends, but it can be much longer.
Which other solutions did I evaluate?
We were evaluating Spectrum Protect Plus, but we are not really using it and we are not selling it.
What other advice do I have?
I'm a reseller.
We are always working with the latest upgrade.
I'd advise users to feel free to do a proof of concept to verify that it covers every use case that they need at least.
I'd rate the solution at an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Corporate Solutions Engineer at a tech vendor with 51-200 employees
User friendly backup & replication solution suitable to be used for basic or advanced backups
Pros and Cons
- "The backup and replication features of this solution are most valuable."
- "I would prefer it if the backup console did not require use of a specified program but rather that it could be opened from any website."
What is our primary use case?
Our clients that use this solution are companies that requires basic to advanced backup solutions, including their own hardware.
What is most valuable?
The backup and replication features of this solution are most valuable.
What needs improvement?
I would prefer it if the backup console did not require use of a specified program, but rather that it could be opened from any website.
For how long have I used the solution?
We have been a partner of Veeam for five years.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
This is a scalable solution.
How are customer service and support?
We don't use the Veeam support service regularly.
How was the initial setup?
The initial setup is straightforward.
What other advice do I have?
This solution is very user-friendly. The first time you use it, you can download the trial, so you don't need to pay for it to test it.
I would rate this solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
System Engineer at a tech services company with 51-200 employees
Priced well, reliable, but complicated to use
Pros and Cons
- "Veeam Backup Replication is stable I have not had any problems."
- "Veeam Backup Replication is a bit difficult to use. If you have used other solutions such as Commvault, you will find it is much easier to use. Veeam Backup Replication does backups in a different way that is not as simple as other solutions. Doing backups of SQL Servers is much easier in Commvault. However, the difficulty could be the lack of experience I have had with Veeam Backup Replication."
What is our primary use case?
We use Veeam Backup Replication for on-site data backups.
What needs improvement?
Veeam Backup Replication is a bit difficult to use. If you have used other solutions such as Commvault, you will find it is much easier to use. Veeam Backup Replication does backups in a different way that is not as simple as other solutions. Doing backups of SQL Servers is much easier in Commvault. However, the difficulty could be the lack of experience I have had with Veeam Backup Replication.
For how long have I used the solution?
I have been using Veeam Backup Replication for approximately one year.
What do I think about the stability of the solution?
Veeam Backup Replication is stable I have not had any problems.
Which solution did I use previously and why did I switch?
I have used Commvault previously and I liked it better than Veeam Backup Replication. I am only using Veeam Backup Replication because my client already was using it in their environment.
Commvault is not intuitive in the beginning, especially the older versions with all the management tools.
What's my experience with pricing, setup cost, and licensing?
The price of Veeam Backup Replication is reasonable.
What other advice do I have?
I rate Veeam Backup Replication a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer.
Engineer at a tech services company with 1-10 employees
Highly optimized for virtual workloads, but not suited for very large environments
What is most valuable?
The usability is perhaps the most useful feature or the most salient feature within Veeam Backup and Replication. You can do things very easily. Some things that, in other tools and solutions, take time to master, can be done in minutes with Veeam Backup and Replication. It's very good to get a new environment quickly deployed and backed up. Also, I think that it is highly optimized for virtual workloads. It works pretty well for that use case, and if you have VMware implemented in your environment, perhaps there is no better solution in the market for that use case (VMware protection).
If you have your VMware virtualization, then Veeam Backup is the best option out there to back up that kind of environment. Perhaps if you have an environment that has heterogeneous requirements or heterogeneous workloads, it wouldn't be the same, but if you have VMware and it's the only requirement that you have or perhaps the most important one, then Veeam Backup is the optimal solution.
What needs improvement?
On one hand, Veeam Backup is very good at usability, but on the other hand, you have a solution that requires a lot of servers to be deployed, so you have different roles and components that you have to implement in an environment. Sometimes when you have to grow the environment, Veeam Backup requires a lot of resources to get implemented. You'll need several servers and several components deployed on a distributed environment. That is not the case with other tools and solutions that only require one server to get it right, so I think that requires some room for improvement.
Also, the capabilities to identify a problem within the tools are not great. Sometimes logging the information from the product does not give you the information needed to troubleshoot a problem, and that could be an issue for you because you have no tools to get that information. There are no error codes that you can refer to, only the descriptions, and that can make the troubleshooting process difficult. You'll end up creating a ticket with the support area just to help you to identify and interpret the logs, which you should be able to do on your own.
What I would like to see implemented in the future for Veeam Backup, would be the reporting tool that is not only on the enterprise, which is the most expensive licensing. So I'd like to have a decent reporting tool within the basic edition of the product, and not only on the most expensive one. I think that is the most important thing that is lacking feedback at this moment because it's a pretty strong solution overall.
For how long have I used the solution?
I've been working with Veeam Backup for three years now.
What do I think about the scalability of the solution?
The Veeam Backup environment is only limited to Windows environments because you cannot implement many of the components of different operating systems or environments. You have to resort to Windows. Windows is not the most secure system out there. Perhaps that can also be extended to the applications that you run on the system. In that sense, I think that Veeam Backup has a weakness in relying too much on Microsoft technology and not being able to deploy, for example, the Veeam Backup server on Linux or a Linux machine, and that would be flexible enough for some kind of environmental clients that require some stringent security.
What's my experience with pricing, setup cost, and licensing?
Pricing is sometimes a little bit high. It's well established within the market, so it's not much different from other tools and solutions that you can find out there. The Veeam Universal License, VUL, is one of the ways that you can license the product. I believe it is now the only way that you can license the product. It really facilitates the product and makes it easy to get a good calculation of the sizing of your environment, and it is a good metric for you to license the product. It's very flexible. It allows you to move licenses between different workloads. I think that it's a strong way of licensing this product universally.
What other advice do I have?
I would give Veeam Backup a seven out of ten overall.
It has great features. It is a modern data protection solution, but there are some things that are lacking. It's not well suited for very, very large environments or heterogeneous environments.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: January 2026
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