Instant Veeam Recovery is invaluable as it has eliminated the need for High Availability as you can bring back up applications within five minutes if needed.
Solutions Engineer at a tech company with 501-1,000 employees
You can bring back up applications within five minutes if needed. When the disk capacity is getting low, you have to clear the backup disk & then perform the backup.
What is most valuable?
How has it helped my organization?
In term of cost saving, it does reflect the justification made to the management to invest on Veeam B&R rather than build a redundant high availability in either Virtualize or physical environment which is costly to manage and maintain. With IVR, you can also improve your recovery point objective (RPO) and recovery time objective (RTO) by bringing up the VM within a short period of time, thus minimizing the troubleshooting duration.
What needs improvement?
I'm not sure if others has the same issue as mine but the full recovery file (.VBK) growth is really causing our customer a headache as they have to perform a full backup, and when the disk capacity is getting low, you have to clear the backup disk and then perform the backup. The previous version seemed to have better integration as it removed blocks from the full VBK file during the backup.
For how long have I used the solution?
I've been working with it for around four to five years.
Buyer's Guide
Veeam Data Platform
April 2025

Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
851,604 professionals have used our research since 2012.
What was my experience with deployment of the solution?
We have had no issues with the deployment.
What do I think about the stability of the solution?
You have to plan for a higher disk throughput rate since the Veeam restore target is to disk, and the full recovery time can be a nightmare especially if you're recovering to thin disk which is super slow.
What do I think about the scalability of the solution?
I have noticed in the new version has some issues with VBK growth which I didn't experience in the previous version. The VBK file will keep on growing, and although some features are added to contain the growth such as compaction & BitLocker, I've not seen any improvement yet.
How are customer service and support?
So far they've been excellent except for one case. It was a Sev One incident, and an engineer only called me back eight hours after I logged it.
How was the initial setup?
It's really straightforward and very user friendly.
What about the implementation team?
We're a systems integrator and we deploy it to different environments. Veeam has great documentation for deployment and planning on their website. My only advice to is to include a scenario base during recovery for example, whenever you do IVR, expect throughput to be slow as it will be mounted from backup repository.
Which other solutions did I evaluate?
For most customers who don't have budget issues, we usually recommend Commvault. One of the reasons that we recommend Commvault is the ability for the corporate division to use it globally. I find Commvault has a better R&D team and can accommodate most hypervisors currently on the market. The latest one that Commvault supports is Nutanix AHV which has added value to its product portfolio. With the growing popularity of hyper converged systems, this decision is timely. However, Commvault price is high, and can be very expensive if you're going with their Capacity license. I just hope Veeam product team will include AHV compatibility in the next release.
What other advice do I have?
Backup is not much of a concern, but for recovery you do have to plan for additional capacity especially when you want to redirect your restore. Veeam's planning recommendation should include for customers to assign a VM as a thick disk for recovery purposes.
Disclosure: My company has a business relationship with this vendor other than being a customer: We're a reseller of this product.
Information Technology Bureau Deputy Director at a government with 1,001-5,000 employees
We've reduced the time it takes to manage backups, which can be done without offsite infrastructure. Like with all technologies, however, there's the constant need for updates, patches, replacements.
Valuable Features:
- With Veeam Cloud Connect and Azure Storage you can get your backups offsite.
- With it, you don't have the complexity of managing an offsite infrastructure.
- It may even help to reduce your DRC strategy costs.
Improvements to My Organization:
For us, it's a simple solution for our complex environment. It has helped us reduce the time to manage backups.
Room for Improvement:
Everyday technology needs updates, patches, replacements. The challenge for us is to have resources up to date so that our skills and technical knowledge are up-to-date. Such is the case with all products, so it is as well with Veeam Backup.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Veeam Data Platform
April 2025

Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
851,604 professionals have used our research since 2012.
Sr. security/system engineer at a media company with 501-1,000 employees
It's a great product that has helped us replicate a very old database run on VM.
What is most valuable?
Its backup capabilities and also day to day replication.
How has it helped my organization?
We wanted to replicate a very old database which is running on VM. We were looking for solution long time and finally using this product we are able to do it.
What needs improvement?
I think it's fantastic, so none.
For how long have I used the solution?
2 years.
What was my experience with deployment of the solution?
No issues with deployment.
What do I think about the stability of the solution?
No issues with stability.
What do I think about the scalability of the solution?
No issues with scalability.
How are customer service and technical support?
Customer Service:
5 out of 5.
Technical Support:5 out of 5.
Which solution did I use previously and why did I switch?
No, this was our first.
How was the initial setup?
Very straightforward.
What about the implementation team?
In-house.
Which other solutions did I evaluate?
Yes, we evaluated SRM.
Like I previously mentioned, we are using a very old database and even that database company didn't provide support. I tried to replicate it over WAN, and now by using Veeam, it works great. It was running on my regional site which had standalone VM with local storage and that's why Veeam worked fine compare to SRM.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Freelance IT Consultant at a tech consulting company with 51-200 employees
It has made the VM infrastructure easier to manage, as well as simplifying the backup and restore process.
Valuable Features
The product is really easy to use.
Improvements to My Organization
It has made the VM infrastructure easier to manage, as well as simplifying the backup and restore process.
Room for Improvement
The tape management is not really efficient and some other products are better. I know that backup on tape is not the the main target of Veeam but, it's important.
Use of Solution
I've used it for two years.
Deployment Issues
Nothing serious.
Stability Issues
Sometimes, the memory is not big enough, and I would guess that a leak might be present. Performing a monthly reboot solve this (at the same time as Windows updates).
Scalability Issues
No issues encountered.
Customer Service and Technical Support
Customer Service:
It's good.
Technical Support:It's poor for certain issues (with the Veeam One product, the guys did not talk together and asked the same question several times). We had a loss of production time, and the answers they gave were not efficient.
Initial Setup
It was simple and fast.
Implementation Team
I implemented it myself.
Other Solutions Considered
I also looked at Avamar, Symanted and TSM which are better for tape management and data retention management, but expensive. Veeam however, is the easiest way to manage virtual infrastructure backup, and the cost is better, when compared with some other solutions.
Other Advice
Evaluate your needs before choosing a product. If tape management is required only, then Veeam is not the choice.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Systems Administrator at a healthcare company with 1,001-5,000 employees
Great for a VMware environment.
What is most valuable?
- Sure backup
- Synthetic backups
How has it helped my organization?
It drastically reduced the backup time window and improved data protection.
What needs improvement?
Better flexibility for scheduling jobs, specifically for the SQL hourly log backup.
For how long have I used the solution?
I've used it for eight months.
What was my experience with deployment of the solution?
Nothing major encountered.
What do I think about the stability of the solution?
No issues encountered.
What do I think about the scalability of the solution?
No issues encountered.
How are customer service and technical support?
Customer Service:
It's better than others.
Technical Support:It's the best I've encountered.
Which solution did I use previously and why did I switch?
We previously used virtual server infrastructure backup solution.
How was the initial setup?
It was simple and straightforward.
What about the implementation team?
We implemented it through a Veeam engineer, unfortunately the level of expertise was not the best.
Which other solutions did I evaluate?
We also looked at Nakivo.
What other advice do I have?
It's the best solution for a VMware environment.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Information Systems Manager at a energy/utilities company with 501-1,000 employees
Backup of physical could be improved but individual item restoration is very useful.
Valuable Features
VM Replication, Individual item restore.
Improvements to My Organization
Improved virtual infrastructures backup and recovery.
Room for Improvement
Backup of Physical could be improved. Additionally, customer service needs improvement.
Use of Solution
2 years.
Customer Service and Technical Support
Customer Service:
Customer service needs improvement.
Technical Support:Good.
Initial Setup
Initial setup for Virtual was bit complex.
Implementation Team
In-house.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
CTO with 51-200 employees
We are able to restore VM very fast, with 0 downtime. Could have more APIs with storage from different vendors.
What is most valuable?
Granular restore and Vmware integration.
How has it helped my organization?
We are able to restore VM very fast, with 0 downtime.
What needs improvement?
More APIs with storage from different vendors.
For how long have I used the solution?
2 years.
What was my experience with deployment of the solution?
Issues with deployment - none.
What do I think about the stability of the solution?
Issues with stability - none
What do I think about the scalability of the solution?
Issues with scalability - none.
How are customer service and technical support?
Customer Service:
Very good.
Technical Support:Very good.
Which solution did I use previously and why did I switch?
HP Data Protector, we switched because Veeam was easier to manage and deploy.
How was the initial setup?
Straightforward.
What about the implementation team?
In-house one, my team has excellent expertise.
What was our ROI?
Almost instantly.
What's my experience with pricing, setup cost, and licensing?
Like 9000€.
Which other solutions did I evaluate?
None.
What other advice do I have?
Don't hesite to contact a Partner and ask them for a demo, you will love it!
Disclosure: My company has a business relationship with this vendor other than being a customer: My company is partners with the vendor.
IT Senior Systems Engineer at a tech vendor with 51-200 employees
Very fast & reliable. I'd like to be able to do both VMware & Hyper-V backups at the same time.
What is most valuable?
Backup, Restore, Replication
How has it helped my organization?
Very fast & reliable backup, less management, fast restores
What needs improvement?
Being able to do both VMware & Hyper-V backups at the same time. At the moment, as far as I know, you can only do one or the other.
For how long have I used the solution?
3 - 3.5 years
What was my experience with deployment of the solution?
No deployment problems, super easy.
What do I think about the stability of the solution?
No stability problems, very stable.
What do I think about the scalability of the solution?
No scalability issues, easy to scale.
How are customer service and technical support?
Customer Service:
Very good.
Technical Support:Very good.
Which solution did I use previously and why did I switch?
Yes, Symantec Backup Exe. It never worked well work virtualization. Backups always failed & spent too much time trying to figure out why it did not work & how to fix it.
How was the initial setup?
Easy, very straight forward using current technologies.
What about the implementation team?
In-House
What's my experience with pricing, setup cost, and licensing?
I think about $8,500
Which other solutions did I evaluate?
Yes, VMware backup solution, Acronis, Symantec
What other advice do I have?
Go ahead, super easy & good product
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros
sharing their opinions.
Updated: April 2025
Product Categories
Backup and Recovery Cloud Backup Virtualization Management Tools Disaster Recovery (DR) Software Cloud Monitoring SoftwarePopular Comparisons
Commvault Cloud
Acronis Cyber Protect
IBM Turbonomic
PRTG Network Monitor
Dell PowerProtect Data Manager
Veritas NetBackup
Cohesity DataProtect
Veeam Data Cloud for Microsoft 365
Azure Backup
VMware Live Recovery
Nagios XI
Dell Avamar
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- Major Differences Between These 4 Backup and Disaster Recovery Solutions?
- Software replication to remote sites during disaster recovery?
- Is Veeam the best solution for my server + tape drive configuration?
- Comparison between Acronis, Veeam and Azure?
- What is the biggest difference between Dell EMC PowerProtect DD and Veeam Backup & Replication?
- Any users have experience with Veeam Backup Solutions?
- What is the biggest difference between Rubrik and Veeam?
- How to backup Dell EMC PowerScale (Isilon) with Veeam or an alternative tool?
- How do the backup solutions of Veeam and Veritas compare?
- How does Nakivo compare with Veeam Backup & Replication?
Hey ITconsultant974,
I work for Veeam and wanted to ask you about the tape improvements you would like to see in our product? In your opinion what features are currently missing? Thank you in advance.