The platform's most valuable feature is continuous data protection. It is useful for data management and maintaining availability. It helps mitigate points of failure.
Presales Solutions Architect at Win S.A.
Has valuable disaster recovery features and good technical support services
Pros and Cons
- "The technical support services have always been good."
- "The product's initial setup process could be complex for application backup and database agent installations."
What is most valuable?
What needs improvement?
The product's initial setup process could be complex for application backup and database agent installations.
For how long have I used the solution?
I have been working with Veeam Data Platform since 2015.
What do I think about the stability of the solution?
I rate the product stability a ten.
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What do I think about the scalability of the solution?
The product is highly scalable in a cloud environment, which I would rate as nine out of ten. However, in a local environment, its scalability is constrained by the existing infrastructure.
How are customer service and support?
The technical support services have always been good.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup process's rating varies depending on specific requirements. For server backup, I rate it a ten. It can be more complex for application backup and database agents, so I rate it around seven. On average, I rate it eight or eight and a half.
It is deployed in both cloud and on-premises environments. A simple agent installation might take an hour, while a full server setup with all features could take up to a week.
What's my experience with pricing, setup cost, and licensing?
I rate the pricing a five, depending on the application and environment.
What other advice do I have?
Veeam is highly effective in supporting disaster recovery. It provides detailed configuration options and generally performs better than Acronis.
The product's key features for managing data recovery include performance improvements and backup capabilities for various systems and virtual servers.
Its impact on operational costs and recovery time objectives depends on the defined policies, such as differential or full backups, and recovery time objectives.
AI in Veeam is still developing. I have seen some documentation but still need to engage with it fully.
I recommend it to others and rate it a ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner


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Updated: June 2025
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