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it_user159399 - PeerSpot reviewer
Account Manager at a tech services company with 501-1,000 employees
Consultant
If they have any doubts, first try a POC...Will help them decide.

What is most valuable?

2-in-1: backup and replication

Sandbox and Open FIles

Instant VM Recovery

What needs improvement?

I believe none.

For how long have I used the solution?

For almost 3 Years.

What was my experience with deployment of the solution?

No.

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Veeam Data Platform
April 2025
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What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and support?

Customer Service:

Good.

Technical Support:

Good.

Which solution did I use previously and why did I switch?

Was using Symantec.

How was the initial setup?

No, very user friendly.

What about the implementation team?

In-house.

What was our ROI?

we implemented as demo lab for ours partners to test.

What's my experience with pricing, setup cost, and licensing?

Was an NFR.

Which other solutions did I evaluate?

No.

What other advice do I have?

If they have any doubts, first try a POC... Will help to decide.

Disclosure: My company has a business relationship with this vendor other than being a customer: vendor partner
PeerSpot user
reviewer866136 - PeerSpot reviewer
Engineer at a tech services company with 1-10 employees
Real User
Highly optimized for virtual workloads, but not suited for very large environments

What is most valuable?

The usability is perhaps the most useful feature or the most salient feature within Veeam Backup and Replication. You can do things very easily. Some things that, in other tools and solutions, take time to master, can be done in minutes with Veeam Backup and Replication. It's very good to get a new environment quickly deployed and backed up. Also, I think that it is highly optimized for virtual workloads. It works pretty well for that use case, and if you have VMware implemented in your environment, perhaps there is no better solution in the market for that use case (VMware protection).

If you have your VMware virtualization, then Veeam Backup is the best option out there to back up that kind of environment. Perhaps if you have an environment that has heterogeneous requirements or heterogeneous workloads, it wouldn't be the same, but if you have VMware and it's the only requirement that you have or perhaps the most important one, then Veeam Backup is the optimal solution.

What needs improvement?

On one hand, Veeam Backup is very good at usability, but on the other hand, you have a solution that requires a lot of servers to be deployed, so you have different roles and components that you have to implement in an environment. Sometimes when you have to grow the environment, Veeam Backup requires a lot of resources to get implemented. You'll need several servers and several components deployed on a distributed environment. That is not the case with other tools and solutions that only require one server to get it right, so I think that requires some room for improvement.

Also, the capabilities to identify a problem within the tools are not great. Sometimes logging the information from the product does not give you the information needed to troubleshoot a problem, and that could be an issue for you because you have no tools to get that information. There are no error codes that you can refer to, only the descriptions, and that can make the troubleshooting process difficult. You'll end up creating a ticket with the support area just to help you to identify and interpret the logs, which you should be able to do on your own.

What I would like to see implemented in the future for Veeam Backup, would be the reporting tool that is not only on the enterprise, which is the most expensive licensing. So I'd like to have a decent reporting tool within the basic edition of the product, and not only on the most expensive one. I think that is the most important thing that is lacking feedback at this moment because it's a pretty strong solution overall.

For how long have I used the solution?

I've been working with Veeam Backup for three years now.

What do I think about the scalability of the solution?

The Veeam Backup environment is only limited to Windows environments because you cannot implement many of the components of different operating systems or environments. You have to resort to Windows. Windows is not the most secure system out there. Perhaps that can also be extended to the applications that you run on the system. In that sense, I think that Veeam Backup has a weakness in relying too much on Microsoft technology and not being able to deploy, for example, the Veeam Backup server on Linux or a Linux machine, and that would be flexible enough for some kind of environmental clients that require some stringent security.

What's my experience with pricing, setup cost, and licensing?

Pricing is sometimes a little bit high. It's well established within the market, so it's not much different from other tools and solutions that you can find out there. The Veeam Universal License, VUL, is one of the ways that you can license the product. I believe it is now the only way that you can license the product. It really facilitates the product and makes it easy to get a good calculation of the sizing of your environment, and it is a good metric for you to license the product. It's very flexible. It allows you to move licenses between different workloads. I think that it's a strong way of licensing this product universally.

What other advice do I have?

I would give Veeam Backup a seven out of ten overall.

It has great features. It is a modern data protection solution, but there are some things that are lacking. It's not well suited for very, very large environments or heterogeneous environments.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Veeam Data Platform
April 2025
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
851,604 professionals have used our research since 2012.
M S Technical Head at IT Company
Real User
Effective protection, scalable, and impressive support
Pros and Cons
  • "The initial setup is simple to do in Veeam Backup Replication."
  • "Veeam Backup Replication could improve by having more comparably with other hardware with the immutable copy feature."

What is our primary use case?

We use Veeam Backup Replication to backup our system data.

What needs improvement?

Veeam Backup Replication could improve by having more comparably with other hardware with the immutable copy feature.

For how long have I used the solution?

I have been using Veeam Backup & Replication for approximately three years.

What do I think about the stability of the solution?

Veeam Backup Replication is stable.

What do I think about the scalability of the solution?

I have found Veeam Backup Replication to be scalable.

How are customer service and support?

The support that we have been receiving has been perfect.

How was the initial setup?

The initial setup is simple to do in Veeam Backup Replication.

What's my experience with pricing, setup cost, and licensing?

The single licensing model for the customers is a benefit, it includes many features such as ransomware and other protections.

The price of Veeam Backup Replication is reasonable.

What other advice do I have?

I rate Veeam Backup & Replication a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
it_user675321 - PeerSpot reviewer
Technical Marketing Manager at a tech vendor with 51-200 employees
Vendor
Protects our production environment without the need to install clients on every VM.

What is most valuable?

Veeam's virtual lab is very useful for making use of existing backups for other purposes.

How has it helped my organization?

We use Veeam to protect our production environment without the need to install clients on every VM for every different MSFT applications that we have in production.

What needs improvement?

Veeam's been doing a good job in terms of delivering new features.

For how long have I used the solution?

We have used this solution for more than 5 years.

What was my experience with deployment of the solution?

The deployment was easy as pie.

What do I think about the stability of the solution?

There were no stability issues.

What do I think about the scalability of the solution?

Our production environment is small but growing. So far, there have been no issues in terms of scalability for our use.

How are customer service and technical support?

Customer Service:

Customer service is pretty good. I would give them a rating of 7/10.

Technical Support:

I never had to use technical support. The tool is pretty intuitive and we can solve most of the issues on our own.

Which solution did I use previously and why did I switch?

It all comes down to cost.

How was the initial setup?

The initial setup it was straightforward.

What about the implementation team?

We did an in-house implementation.

What's my experience with pricing, setup cost, and licensing?

Talk to your Veeam rep.

What other advice do I have?

The solution scales in an easy and intuitive way.

Disclosure: My company has a business relationship with this vendor other than being a customer: We work with Veeam and other data protection solutions. I work on solution integration.
PeerSpot user
PeerSpot user
Head of Infrastructure Division at a tech services company with 501-1,000 employees
Consultant
Provides the ability to test the backups and replicas of backups in our backup site.

What is most valuable?

Integration with VMware is essential, in addition to the functionality of Instant Recovery, WAN Acceleration, SureBackup, SureReplica and for the most part, it is not necessary to install agents for granular backups and restores. The adoption of compression and deduplication features are extremely important, and of course the cost benefit, because the licensing costs are not calculated according to backup volume.

How has it helped my organization?

We reduced licensing costs for our backup, as the trend of the backup is always increasing. The tool also provides significantly simpler management and easier backup and restore operations, among other factors such as the ability to test the backups and replicas of backups in our backup site.

What needs improvement?

I would like to see agents for backup of physical servers, as only agents for Windows servers have this tool. Storage backup for Linux servers is not yet possible.

For how long have I used the solution?

I have used this solution for three months.

What was my experience with deployment of the solution?

For our environment in particular, we have not found any difficulty or deployment issue.

How are customer service and technical support?

Technical support is excellent.

Which solution did I use previously and why did I switch?

Before Veeam, we used the IBM solution (TSM) and evaluated NetBackup from Symantec/Veritas. We chose Veeam because of its features, lower investment cost and ease of management.

How was the initial setup?

Deployment and configuration of Veeam to our environment was incredibly simple. We did not have great difficulties.

What was our ROI?

We are a company that provides hosting services and IT services to the government of Amazonas. With the implementation of Veeam, our ROI increased from 30% (TSM) to 70% (Veeam), over the first three years.

What's my experience with pricing, setup cost, and licensing?

Veeam’s licensing provided savings of almost 55% in the first three years. After this period, the savings will be even greater, because the license cost is not calculated by backup volume.

What other advice do I have?

Evaluate the Veeam product before manking any decisions. In my view, Veeam sells itself, and a team of sales and marketing is not necessary. Let your technical team evaluate and issue its opinion.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1774170 - PeerSpot reviewer
System Engineer at a tech services company with 51-200 employees
Reseller
Priced well, reliable, but complicated to use
Pros and Cons
  • "Veeam Backup Replication is stable I have not had any problems."
  • "Veeam Backup Replication is a bit difficult to use. If you have used other solutions such as Commvault, you will find it is much easier to use. Veeam Backup Replication does backups in a different way that is not as simple as other solutions. Doing backups of SQL Servers is much easier in Commvault. However, the difficulty could be the lack of experience I have had with Veeam Backup Replication."

What is our primary use case?

We use Veeam Backup Replication for on-site data backups.

What needs improvement?

Veeam Backup Replication is a bit difficult to use. If you have used other solutions such as Commvault, you will find it is much easier to use. Veeam Backup Replication does backups in a different way that is not as simple as other solutions. Doing backups of SQL Servers is much easier in Commvault. However, the difficulty could be the lack of experience I have had with Veeam Backup Replication.

For how long have I used the solution?

I have been using Veeam Backup Replication for approximately one year.

What do I think about the stability of the solution?

Veeam Backup Replication is stable I have not had any problems.

Which solution did I use previously and why did I switch?

I have used Commvault previously and I liked it better than Veeam Backup Replication. I am only using Veeam Backup Replication because my client already was using it in their environment.

Commvault is not intuitive in the beginning, especially the older versions with all the management tools.

What's my experience with pricing, setup cost, and licensing?

The price of Veeam Backup Replication is reasonable.

What other advice do I have?

I rate Veeam Backup Replication a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
reviewer969456 - PeerSpot reviewer
SALES AND MARKETING MANAGER at a tech services company with 11-50 employees
Reseller
It's stable, scalable and easy to use
Pros and Cons
  • "Veeam is easy to use."
  • "The price could be lower."

What is our primary use case?

Veeam is used for backup.

What is most valuable?

Veeam is easy to use. 

For how long have I used the solution?

We've been selling Veeam for a couple of years.

What do I think about the stability of the solution?

It's stable and scalable. 

What's my experience with pricing, setup cost, and licensing?

Customers pay a yearly subscription for the Veeam license. The price could be lower. 

What other advice do I have?

I rate Veeam Backup Replication 10 out of 10. I would recommend it. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
President at Megasetec
Reseller
Top 20
Easy to manage, good support, and quick installation
Pros and Cons
  • "Veeam Backup Replication's most valuable features are it is easy to use and manage."

    What is our primary use case?

    I am using Veeam Backup Replication to backup virtual machines.

    What is most valuable?

    Veeam Backup Replication's most valuable features are it is easy to use and manage.

    For how long have I used the solution?

    I have been using Veeam Backup Replication for approximately three months.

    What do I think about the stability of the solution?

    The solution is stable.

    What do I think about the scalability of the solution?

    Veeam Backup Replication is scalable.

    We have two users that are using this solution in my organization.

    How are customer service and support?

    We have been satisfied with the technical support.

    How was the initial setup?

    The solution is easy to install and configure, it takes approximately 10 minutes.

    What about the implementation team?

    The implementation, which includes testing and showing a demonstration to the customer, takes two hours. We have a three-person team that supports the solution.

    What's my experience with pricing, setup cost, and licensing?

    The price of Veeam Backup Replication could be reduced. The customers are looking at other products because the price is higher than some of the competition.

    What other advice do I have?

    I rate Veeam Backup Replication a nine out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
    Updated: April 2025
    Buyer's Guide
    Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.