Name: Veeam Data Platform
Brand: Veeam Software
Rating: 4.3 (432 reviews)

it_user160449

Technical Solution Specialist at Zones Inc.

Nov 24, 2014

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Very smooth backup and restore when required but offsite repository is not very stable.

Pros and Cons

"ROI for backup point of view comes only when you are in a condition that only backup can help, I have been in such conditions many times in which Veeam has proved to be an EXCELLENT ROI for my company."

"As every application has a scope of improvement so the Veeam, there are many areas they can improve on: the CBT errors, in hot add many times it is found that the Veeam proxy do not release the HDD even after the backup, offsite repository is not very stable."

What is most valuable?

Surebackup, reverse incremental, parallel processing for VM and the hdd and many more.

How has it helped my organization?

Very smooth backup and restore when required.

What needs improvement?

As every application has a scope of improvement so the Veeam, there are many areas they can improve on: the CBT errors, in hot add many times it is found that the Veeam proxy do not release the HDD even after the backup, offsite repository is not very stable.

For how long have I used the solution?

3 years.

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What was my experience with deployment of the solution?

Not Much, environment specific.

What do I think about the stability of the solution?

Not much, it is quite stable.

What do I think about the scalability of the solution?

No.

How are customer service and support?

Customer Service:

Good.

Technical Support:

Good.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

Straightforward but have some complicity in configuring offsite backup.

What about the implementation team?

Vendor Team, team was domain expert.

What was our ROI?

ROI for backup point of view comes only when you are in a condition that only backup can help, I have been in such conditions many times in which Veeam has proved to be a EXCELLENT ROI for my company.

Which other solutions did I evaluate?

Yes, Avamar.

What other advice do I have?

Excellent product for medium size datacenter, not sure about the large datacenters.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

it_user164016

Works at a comms service provider with 501-1,000 employees

Nov 23, 2014

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Gives us the power to protect critical VM's. Make sure you purchase the correct license.

Pros and Cons

"Veeam Backup has given us the power to protect the critical VM's that are core to our business."

What is most valuable?

File level recovery
Point in time backup

How has it helped my organization?

Veeam Backup has given us the power to protect the critical VM's that are core to our business. For example we protect our VMware vCenter Server, vCenter MS Sql Server.
Active Directory Domain Controller. This help us recover the Internal management tools like vCenter Server within 30 minutes from Veeam Backup.

For how long have I used the solution?

2 years

What was my experience with deployment of the solution?

Haven't had any issues.

What do I think about the stability of the solution?

I have never seen any issues with the Veeam Backup product personally

What do I think about the scalability of the solution?

This product is very easy to scale, I never had any issues with it.

How are customer service and technical support?

Customer Service:

Good

Technical Support:

Good

Which solution did I use previously and why did I switch?

VMware VDP it was missing file level restore on version 5.0 which Veeam offers.

What's my experience with pricing, setup cost, and licensing?

This is per-CPU, initially we ordered 40 CPU.

Which other solutions did I evaluate?

Before choosing Veeam we have tested two products Unitrends backup, VMware VDP

What other advice do I have?

We have two types of licenses with Veeam, one is for in-house and the other is for the service provider or your customers. Make sure you have a clear understanding of which license you need in your organization.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Buyer's Guide

Veeam Data Platform

April 2026

Free Report: Veeam Data Platform Reviews and More

Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.

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893,244 professionals have used our research since 2012.

it_user164022

Systems Administrator at a transportation company with 51-200 employees

Nov 23, 2014

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We specifically like the file level restore and bandwith optimization. I'd like a friendlier UI.

Pros and Cons

"It's a very straight forward software that does not require technical intervention."

"Retention policy isn't flexible enough to configure complex retention policy."

What is most valuable?

Replication
Exchange Integration
Bandwidth Optimization
File Level Restore
VM Restore from backup

How has it helped my organization?

Drastically reduce administrative effort
Friendly User Interface
Faster backup recovery
Disaster Recovery Plan
Decrease amount of backup completion

What needs improvement?

Retention Policy isn't flexible enough to configure complex retention policy.

For how long have I used the solution?

2 years - version 7

What was my experience with deployment of the solution?

No deployment problems.

What do I think about the stability of the solution?

No stability problems.

What do I think about the scalability of the solution?

No scability problems.

How are customer service and technical support?

Customer Service:

Good

Technical Support:

Excellent

Which solution did I use previously and why did I switch?

vRanger

How was the initial setup?

Yes, just follow the Administrative/Quick guide, it's friendly user.

What was our ROI?

Upgrades, reduce administrative effort to do automation, disaster recovery.

Which other solutions did I evaluate?

Acronis
BackupExec

What other advice do I have?

It's a very straight forward software that does not require technical intervention. Can fully integrate with VMware / Hyper-V without any issues. If your are not sure what is going to be the final decision, try It for free and see the results by yourself.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

it_user160767

Senior Manager of Network at a tech services company with 51-200 employees

Nov 23, 2014

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At the time we bought it, it was the only virtual backup product like this on the market.

Pros and Cons

"The ability to instantly recover a virtual machine as compared to several hours with previous methods."

What is most valuable?

Flawless virtual machine backup.

How has it helped my organization?

Ability to have disaster recovery site capabilities integrated into our backup solution as well as a backup product that scales along with our needs.

What needs improvement?

None that I can think of.

For how long have I used the solution?

5 years. We just upgraded to version 8.

What was my experience with deployment of the solution?

Only one minor Microsoft related configuration issue that easily resolved.

What do I think about the stability of the solution?

No issues with stability.

What do I think about the scalability of the solution?

No issues with scalability.

How are customer service and technical support?

Customer Service:

Very good. Every support call as been handled quickly and completely.

Technical Support:

Just as good.

Which solution did I use previously and why did I switch?

Symantec Backup Exec. Was not an effective solution for virtual machine backups.

How was the initial setup?

Very simple. More or less just click continue when prompted and then some fairly simple steps to setup the initial backup jobs.

What about the implementation team?

In-house.

What was our ROI?

The ability to instantly recover a virtual machine as compared to several hours with previous methods.

What's my experience with pricing, setup cost, and licensing?

I don't have the initial cost, but ongoing maintenance is very affordable.

Which other solutions did I evaluate?

Wasn't anything on the market at the time that really could compare to this.

What other advice do I have?

Get a free download and try it!

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

it_user164832

CTO with 51-200 employees

Nov 23, 2014

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We are able to restore VM very fast, with 0 downtime. Could have more APIs with storage from different vendors.

Pros and Cons

"We are able to restore VM very fast, with 0 downtime."

What is most valuable?

Granular restore and Vmware integration.

How has it helped my organization?

We are able to restore VM very fast, with 0 downtime.

What needs improvement?

More APIs with storage from different vendors.

For how long have I used the solution?

2 years.

What was my experience with deployment of the solution?

Issues with deployment - none.

What do I think about the stability of the solution?

Issues with stability - none

What do I think about the scalability of the solution?

Issues with scalability - none.

How are customer service and technical support?

Customer Service:

Very good.

Technical Support:

Very good.

Which solution did I use previously and why did I switch?

HP Data Protector, we switched because Veeam was easier to manage and deploy.

How was the initial setup?

Straightforward.

What about the implementation team?

In-house one, my team has excellent expertise.

What was our ROI?

Almost instantly.

What's my experience with pricing, setup cost, and licensing?

Like 9000€.

Which other solutions did I evaluate?

None.

What other advice do I have?

Don't hesite to contact a Partner and ask them for a demo, you will love it!

Disclosure: My company has a business relationship with this vendor other than being a customer. My company is partners with the vendor.

Chris ChilderhoseEnterprise Architect at a tech company with 51-200 employees

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Jul 4, 2015

Veeam is working on storage snapshot integration and version 9 has some coming. Hopefully Nimble one day.

it_user159822

Principal Technology Manager at a financial services firm with 1,001-5,000 employees

Nov 20, 2014

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Best product on the market for Backing up and replicating Virtual infrastructure. Perfect with VMware.

Pros and Cons

"Veeam Backup and Replication is in its own world - Nothing out there that is even close to this product that I could recommend."

"Standard version is poor - As you need to power Off/On virtual machines when backing up/Restoring where Enterprise edition you don't - If you have a big estate to manage stay away from Standard."

What is most valuable?

I use both features Backup and the replication for my 2nd Datacentre - Is my DR Solution.

How has it helped my organization?

Easy to use product, If you have a virtual environment and also are worried about putting in a DR solution - This is an easy product to get to grips with, Plugs into Vcentre and has the same feel as Vcentre. the replication feature is great - Seamless on enterprise version that I use for my DR solutions.

What needs improvement?

Standard version is poor - As you need to power Off/On virtual machines when backing up/Restoring where Enterprise edition you don't - If you have a big estate to manage stay away from Standard.

For how long have I used the solution?

Over 7 years now - Since ver 6.

What was my experience with deployment of the solution?

No - You can have this up and ready in less than half a day.

What do I think about the stability of the solution?

Veeam is dependant on Microsoft SQL and VMware or Microsoft Hypervisor so no.

What do I think about the scalability of the solution?

Limitations in VMware is 10000 and Citrix is 6600 VDI's, Veeam is charged at physical CPU so very scalable.

How are customer service and technical support?

Customer Service:

I've not really had to deal with Customer service.

Technical Support:

Again not really had to deal with technical support.

Which solution did I use previously and why did I switch?

Veeam Backup and Replication is in its own world - Nothing out there that is even close to this product that I could recommend.

How was the initial setup?

Very simple to install. If you follow VMware Best practice and install a Vcentre on 1 physical and one Virtual, Same again with Microsoft SQL. Remember if you have a virtual farm failure your need to have it installed in a physical to bring back your virtual platforms - I have seen many of big company's also make this school boy error.

What about the implementation team?

I have implemented many times with an in house team.

What's my experience with pricing, setup cost, and licensing?

I have this installed on a 150k user base - My total spend is 3 Mil Us Dollars.

What other advice do I have?

It's the only solution for an enterprise Virtual environment.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

it_user158727

IT Senior Systems Engineer at a tech vendor with 51-200 employees

Nov 19, 2014

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Very fast & reliable. I'd like to be able to do both VMware & Hyper-V backups at the same time.

Pros and Cons

"Being able to do both VMware and Hyper-V backups at the same time. At the moment, as far as I know, you can only do one or the other."

What is most valuable?

Backup, Restore, Replication

How has it helped my organization?

Very fast & reliable backup, less management, fast restores

What needs improvement?

Being able to do both VMware & Hyper-V backups at the same time. At the moment, as far as I know, you can only do one or the other.

For how long have I used the solution?

3 - 3.5 years

What was my experience with deployment of the solution?

No deployment problems, super easy.

What do I think about the stability of the solution?

No stability problems, very stable.

What do I think about the scalability of the solution?

No scalability issues, easy to scale.

How are customer service and technical support?

Customer Service:

Very good.

Technical Support:

Very good.

Which solution did I use previously and why did I switch?

Yes, Symantec Backup Exe. It never worked well work virtualization. Backups always failed & spent too much time trying to figure out why it did not work & how to fix it.

How was the initial setup?

Easy, very straight forward using current technologies.

What about the implementation team?

In-House

What's my experience with pricing, setup cost, and licensing?

I think about $8,500

Which other solutions did I evaluate?

Yes, VMware backup solution, Acronis, Symantec

What other advice do I have?

Go ahead, super easy & good product

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

it_user160494

Architect with 1,001-5,000 employees

Nov 18, 2014

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Integration of Exchange and SQL granular restore reduce our RTO, but integration with Storage Array could be better.

Pros and Cons

"Veeam is cheaper than our older solution and more reliable, and we spend less time to check and relaunch daily backups in error."

"Improve the support of physical servers and bare metal recovery."

What is most valuable?

Reliability and simplicity.

How has it helped my organization?

Faster and more reliable backup.
SAN Snapshot reduce backup window.
Integration of Exchange and SQL granular restore reduce our RTO.

What needs improvement?

Integration with Storage Array.
Incremental restore.
Improve the support of physical servers and bare metal recovery.

For how long have I used the solution?

4 years.

What was my experience with deployment of the solution?

No issues with deployment.

What do I think about the stability of the solution?

No issues with stability.

How are customer service and technical support?

5/5. Good Pre-sales and sales team. Always available (and fast) when needed.

Which solution did I use previously and why did I switch?

Yes. We Switched to Veeam because of the complexity and poor reliability of the older solution.

What about the implementation team?

In-house because we are Veeam vendor partner.

What's my experience with pricing, setup cost, and licensing?

Veeam is cheaper than our older solution and more reliable. We spend less time to check and/or relaunch daily backup in error.

What other advice do I have?

If you’re > 80% virtualized environment (Hyper-V or VMware) and no need of complex tape rotation, this is a good product.

Be careful of having installed integration services or VMware tools.

Disclosure: My company has a business relationship with this vendor other than being a customer. Veeam Partner and Veeam Trainer inside my company.