Cloud Architect at a tech services company with 11-50 employees
Easy installation and simple management
What is most valuable?
Easy installation
Simple management
Simplified backup verification
Simplified restore operation
Excellent Instant recovery engine
What needs improvement?
Snapshot-based
no vCloud Director integration
very incomplete knowledge base
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sales Representative at a tech vendor with 11-50 employees
Replication and restore object in Exchange boxes with possibility to select part of Microsoft directory
Pros and Cons
- "Replication and restore object in Exchange boxes with possibility to select part of Microsoft directory."
- "Get only one interface to manage all backup sites, secure them with replication, and manage outside LTO media."
- "Add an archive option to support legal obligations."
What is our primary use case?
Replicate several sites using VMware, centralise backup, and 10 agencies with Hyper-V and SQL databases.
How has it helped my organization?
Get only one interface to manage all backup sites, secure them with replication, and manage outside LTO media.
What is most valuable?
Replication and restore object in Exchange boxes with possibility to select part of Microsoft directory.
What needs improvement?
Support others operation systems, e.g., AIX.
Add an archive option to support legal obligations.
For how long have I used the solution?
One to three years.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller and specialist of Veeam and Spectrum Protect.
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Veeam Data Platform
April 2025

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System Administrator at a tech services company with 201-500 employees
Good support, stable, and offers good features for the price
Pros and Cons
- "I have been in contact with technical support and they are very good."
- "I would like to see better features for exporting to cloud-based repositories."
What is our primary use case?
We use this product for backing up on-premises virtual servers. We have virtual servers at our two sites that we back up, and we also replicate them between each other.
What is most valuable?
Compared to other products, Veeam has a lot of features for the price.
What needs improvement?
I would like to see better features for exporting to cloud-based repositories.
Having reduced pricing for smaller businesses would be helpful.
For how long have I used the solution?
We have been using Veeam Backup & Replication for approximately 10 years.
What do I think about the stability of the solution?
This product is very stable.
What do I think about the scalability of the solution?
There are two of us, myself and my colleague, who use this solution in our company.
How are customer service and technical support?
I have been in contact with technical support and they are very good.
How was the initial setup?
I find the installation fairly easy, although I've been working with it for quite a while.
What's my experience with pricing, setup cost, and licensing?
This product is not cheap, but it's well worth the cost.
What other advice do I have?
I am looking forward to a new feature that is coming out in version 11 that allows you to lock your backups in a Linux backup repository. This will stop ransomware from destroying your backups.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System Engineer at Tech Elecon Pvt. Ltd.
It is a good product in regards to performance as well as data protection
Pros and Cons
- "It is a good product, in regards to performance, as well as data protection."
- "In Linux, I suggest you backup for a PostgreSQL database."
What is our primary use case?
I use it for our VMware environment and physical servers. It is a good product, in regards to performance, as well as data protection.
How has it helped my organization?
After we bought this product, we backed up all the servers of Azure, as well as our physical servers.
The product is user-friendly.
What is most valuable?
- Restore "File" and "Folder" from VM Backup in Windows, as well as Linux.
- AD Restore
- Exchange Database
- SQL Database
- Veeam dedup and compression
What needs improvement?
In Linux, I suggest you backup for a PostgreSQL database.
For how long have I used the solution?
One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Consultant with 51-200 employees
Talk to a certified integrator, product is simple but you will get some important tips.
What is most valuable?
Backup.
How has it helped my organization?
Improved backup and recovery speeds, ease of use.
What needs improvement?
Problems occur using VMware based snapshots.
For how long have I used the solution?
4 years.
What was my experience with deployment of the solution?
No.
What do I think about the stability of the solution?
Nothing serious, fixed quickly via patch.
What do I think about the scalability of the solution?
No.
How are customer service and technical support?
Customer Service:
Was excellent now very good.
Technical Support:Good+.
Which solution did I use previously and why did I switch?
BackupExec, not good enough support for VM backup.
How was the initial setup?
Straightforward.
What about the implementation team?
I am a certified integrator, so in-house.
What was our ROI?
Integrator.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
DC Infrastructure and Services Engineer at a tech services company with 11-50 employees
Powerful storage integration, good support, and good stability
Pros and Cons
- "It is a powerful software for communicating with the storage and for redundancy."
- "Its price is higher than other solutions and can be improved. They can also change the version of the software more often."
What is our primary use case?
We use it for backup and recovery.
What is most valuable?
It is a powerful software for communicating with the storage and for redundancy.
What needs improvement?
Its price is higher than other solutions and can be improved. They can also change the version of the software more often.
For how long have I used the solution?
I have been using this solution for five years.
What do I think about the stability of the solution?
It has very good stability. It doesn't have any glitches, and it is very stable so far.
What do I think about the scalability of the solution?
It is very scalable. You need more licensing to scale it.
We have five users of this solution in our company.
How are customer service and technical support?
I would rate them a ten out of ten.
How was the initial setup?
The initial setup was easy. The deployment took two and a half hours.
What's my experience with pricing, setup cost, and licensing?
It is more expensive than other solutions.
What other advice do I have?
Feature-wise, it is a good solution. You can install the free version of this solution to try it out. This free version is valid for 13 days.
I would rate Veeam Backup & Replication an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Senior IS/IT Consultant, Backup D/R Specialist at a tech company with 51-200 employees
Safer backups and restores, which means less time worrying
What is most valuable?
- Instant Recovery
- ReFS support
- SureBackup
How has it helped my organization?
Faster and safer backups and restores means less time worrying.
What needs improvement?
- ReFS works
- Evacuation of backups
- Merge
For how long have I used the solution?
For five years.
What do I think about the stability of the solution?
No issues.
What do I think about the scalability of the solution?
No issues.
How are customer service and technical support?
It provides the maximum level of support.
Which solution did I use previously and why did I switch?
I have used all flavors of backup solutions since early 1990s, this is by far the most advanced yet and easiest product to use.
How was the initial setup?
It was straightforward. Basically, it was start, next, then finish.
What's my experience with pricing, setup cost, and licensing?
It can be costly if the wrong license type is chosen. It is important to know what is needed before ordering.
Which other solutions did I evaluate?
I have used all flavors of backup solutions since early 1990s, this is by far the most advanced yet and easiest product to use.
What other advice do I have?
Use a skilled consultant for the initial setup, then let him/her teach you for a day and you are set.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller and Silver Partner.
Manager Infrastructure at a manufacturing company with 1,001-5,000 employees
It provides detailed monitoring and alerting. I'd like to see Xen- and KVM-based virtualization monitoring improved
What is most valuable?
- Detailed monitoring and alerting (I loved the advanced monitoring and reporting at my previous organization)
How has it helped my organization?
Previously, the infrastructure was configured and backed up at the application level and configuration changes were not replicated. With replication at the infrastructure level now, we don't have to worry about configuration changes.
What needs improvement?
- Monitoring of Xen- and KVM-based virtualization
For how long have I used the solution?
I have used it for approximately over one year.
What do I think about the stability of the solution?
I have not encountered any stability issues.
What do I think about the scalability of the solution?
I have not scaled it until now.
How are customer service and technical support?
I have not used technical support.
Which solution did I use previously and why did I switch?
I did not previously use a different solution.
How was the initial setup?
Initial setup was simple.
What's my experience with pricing, setup cost, and licensing?
It’s a great tool and management should consider spending money for it, as it eases a lot of complexities.
I have been using the free version but would definitely opt for the paid version if management approves it.
Which other solutions did I evaluate?
Before choosing this product, I did not evaluate other options.
What other advice do I have?
It’s a simple and reliable solution, especially as I have experience with VMware products (ESXi).
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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Updated: April 2025
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