Veeam Data Platform Reviews and Pricing

it_user250971

President at CONNEKT|IT Services

May 29, 2015

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I can do a backup of an entire VM or just guest files.

What is most valuable?

I can do a backup of an entire VM or just guest files.

How has it helped my organization?

The safety and reliability of data loss and retrieval has been amazing ever since we implemented Veeam.

What needs improvement?

It would be nice to be able to backup data to two locations.

For how long have I used the solution?

I've used it for five years.

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What was my experience with deployment of the solution?

Nothing serious.

What do I think about the stability of the solution?

Nothing.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and support?

Customer Service:

9 out of 10

Technical Support:

9 out of 10

Which solution did I use previously and why did I switch?

Not for virtual machines. I've used Symantec Backup Exec.

How was the initial setup?

It was straightforward.

What about the implementation team?

We implemented it in-house.

What was our ROI?

It's 100%.

What's my experience with pricing, setup cost, and licensing?

It cost $1200 for the initial setup and then $70 per hour in the case of a restore.

Which other solutions did I evaluate?

We also looked at Carbonite.

What other advice do I have?

Choose the proper solution. Install the 30 day trial version and if it's for you, then purchase it.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

it_user244143

Senior Systems Administrator at a healthcare company with 1,001-5,000 employees

May 28, 2015

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Great for a VMware environment.

What is most valuable?

Sure backup
Synthetic backups

How has it helped my organization?

It drastically reduced the backup time window and improved data protection.

What needs improvement?

Better flexibility for scheduling jobs, specifically for the SQL hourly log backup.

For how long have I used the solution?

I've used it for eight months.

What was my experience with deployment of the solution?

Nothing major encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

It's better than others.

Technical Support:

It's the best I've encountered.

Which solution did I use previously and why did I switch?

We previously used virtual server infrastructure backup solution.

How was the initial setup?

It was simple and straightforward.

What about the implementation team?

We implemented it through a Veeam engineer, unfortunately the level of expertise was not the best.

Which other solutions did I evaluate?

We also looked at Nakivo.

What other advice do I have?

It's the best solution for a VMware environment.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Buyer's Guide

Veeam Data Platform

June 2025

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Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.

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it_user248910

System Engineer at a healthcare company with 501-1,000 employees

May 28, 2015

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I retired Backup Exec, and added Veeam in place of it. This increased the backup scope and reduced tape usage.

What is most valuable?

The ability to perform exchange restores.

How has it helped my organization?

Surebackup allows verification of the backup. This provides a higher level of confidence.

For how long have I used the solution?

I've used it for two years.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

If there is a communication interruption (ping drops) between the proxy and the Veeam server, the backup fails.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

It's excellent.

Technical Support:

It's just below excellent.

Which solution did I use previously and why did I switch?

We previously used Backup Exec and ArcServe. These companies are too big to care even for their own products.

How was the initial setup?

It depends on the organizations structure and level of optimization.

What about the implementation team?

It was an in-house implementation.

What was our ROI?

Just recently, I retired Backup Exec, and added Veeam v8. This increased the backup scope by 30% and reduced tape usage by 70%

Which other solutions did I evaluate?

No, but the pricing was key.

What other advice do I have?

Try it. Spend maybe one hour a week on the phone with their engineer to tweak things before buying. The product practically sells itself.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Chris ChilderhoseEnterprise Architect at ThinkON

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Jul 2, 2015

Not sure why your backups fail with the Proxies but I have never had that issue. We have a physical Veeam server and 1 Proxy per host which works great for SAN based backups. Check with Support on that.

it_user248538

IT Manager at Asheville Head, Neck and Ear Surgeons, PA

May 28, 2015

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We previously used Symantec Backup Exec, it was cumbersome, didn’t handle our virtual machines, and kept us on tape backups.

What is most valuable?

The ability to manage backups from any machine from one location.

How has it helped my organization?

We’ve taken the human out of the equation when it comes to our backups. This means backups run when they should, like they should.

What needs improvement?

None since the release of endpoint backup management.

For how long have I used the solution?

I've been using it for over two years.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

It's wonderful - 10/10.

Technical Support:

It's wonderful - 10/10.

Which solution did I use previously and why did I switch?

We previously used Symantec Backup Exec, it was cumbersome, didn’t handle our virtual machines, and kept us on tape backups.

How was the initial setup?

Straightforward, with a very intuitive setup and layout.

What about the implementation team?

We did it in-house.

What was our ROI?

Given this is Backup & Replication, the ROI is similar to that of an insurance plan - priceless when needed, but no monetary benefit until such time. Still worth every penny for the peace of mind.

Which other solutions did I evaluate?

No other options were evaluated.

What other advice do I have?

Go for it, you’ll never regret it.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

it_user248538IT Manager at Asheville Head, Neck and Ear Surgeons, PA

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Jun 22, 2015

We implemented Endpoint Backup on our Exchange server (and the rest of our physical servers--the last holdouts) a few weeks ago and LOVE it. It's so nice to be rid of the tape backups and take us humans out of the equation in regards to our data backup and replication (onsite and offsite backups).

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it_user248913

Support Services Manager with 51-200 employees

May 27, 2015

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Has improved backup recovery time significantly

What is most valuable?

Ease of use
Reliability

How has it helped my organization?

It's improved backup recovery time significantly, and makes backup testing a breeze.

What needs improvement?

I can't think of any.

For how long have I used the solution?

I've used it for five years.

What was my experience with deployment of the solution?

No issues with deployment.

What do I think about the stability of the solution?

No issues with stability.

What do I think about the scalability of the solution?

No issues with stability.

How are customer service and technical support?

Customer Service:

9/10.

Technical Support:

8/10.

Which solution did I use previously and why did I switch?

Used to use vRanger. Switched to Veeam as "it just works" as their slogan suggests.

How was the initial setup?

Setup is straightforward. There are excellent installation and administration guides which help with this process.

What about the implementation team?

We implemented it in-house.

Which other solutions did I evaluate?

vRanger
Backup Exec

What other advice do I have?

For backup of VMware environments, you cant really go wrong with Veeam.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

it_user159807

Sr. security/system engineer at a media company with 501-1,000 employees

Mar 30, 2015

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The Active Directory aspect needs improving but overall straightforward to install.

What is most valuable?

The backup and replication ability.

How has it helped my organization?

Backups and restores are completed very fast. Also, it takes less time for backups than previously.

What needs improvement?

Active Directory, because if we could restore GPO as a single level object as well as restoring AD schema partition through backup then I think it will be great product.

For how long have I used the solution?

I've been using it alongside Veeam Backup and Replication four years.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

It is very good.

Technical Support:

Technical support is also very good.

Which solution did I use previously and why did I switch?

We are using both solutions right now.

How was the initial setup?

It is straightforward to install and easy to configure and backup too.

What about the implementation team?

I implemented it myself.

What was our ROI?

I think almost 80%.

What's my experience with pricing, setup cost, and licensing?

It is just the license cost. and after that there is no cost except for support maintenance.

Which other solutions did I evaluate?

Yes we did.

What other advice do I have?

It is a nice product.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

it_user203934

Systems Engineer at a financial services firm with 1,001-5,000 employees

Mar 5, 2015

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If you are in a virtualized environment, there is nothing better than Veeam One but the alerts need better descriptions.

What is most valuable?

I really like the reporting. You can build your own reports and schedule to send them any time. I also like the fact that alerts are resolved automatically if there is no longer an issue.

How has it helped my organization?

From a storage prospective we were getting alerts when the Hyper V LUNS reached the threshold and we were able to fix the space issue before something worse happened.

No more surprises about our Hyper-V environment, storage.

What needs improvement?

Better description of the problems as the alerts are missing good descriptions. Sometimes you need to spend extra time to Google the error because the information from the alerts is not clear enough.

For how long have I used the solution?

I've used it for two years.

What was my experience with deployment of the solution?

Deployment is very simple, the installation wizard is very easy and then it is just simply adding whatever you want to monitor.

What do I think about the stability of the solution?

I don't have any stability issues.

How are customer service and technical support?

I need to give them 10/10. All the cases are resolved in the time they give.

Which solution did I use previously and why did I switch?

We used PRTG but we were getting a lot of false positives.

What other advice do I have?

If you are using a virtualized environment, there is nothing better than Veeam Backup and Veeam One.

If you deploy Veeam Backup and Veeam One, you will sleep much better.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

it_user203934Systems Engineer at a financial services firm with 1,001-5,000 employees

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Feb 16, 2016

I like VMTurbo Ops, right now I am using SCOM to monitor our infrastructure.

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it_user199806

Data Center Operations Manager at a financial services firm with 51-200 employees

Feb 27, 2015

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Good product but it's not suitable for a virtual environment.

What is most valuable?

Exchange and File server backup are valuable features.

How has it helped my organization?

Versions of backup files helped us to recover files as per users requirement.

What needs improvement?

Virtual Environment

For how long have I used the solution?

I've used it for seven years.

What was my experience with deployment of the solution?

No, but deployment is bit complicated.

What do I think about the stability of the solution?

Having issues with the hardware.

What do I think about the scalability of the solution?

Tape base backup and data is spread across the tapes.

How are customer service and technical support?

Customer Service:

2/10.

Technical Support:

2/10.

Which solution did I use previously and why did I switch?

We previously used the Windows backup solution and we changed to Tivoli for automated backups and multiple copies of backup sets to comply with central bank policy to keep the backup data offsite and out of the country.

How was the initial setup?

Initial set up was bit complicated. Policy definition is not easy.

What about the implementation team?

We used a vendor team whose expertise was 2/10.

What was our ROI?

It's not 100%.

Which other solutions did I evaluate?

No. We did not do an evaluation.

What other advice do I have?

Good product but not it's suitable for a virtual environment.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.