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reviewer1127400 - PeerSpot reviewer
Director at a tech services company with 201-500 employees
Real User
The incremental backup feature and the stability are perfect
Pros and Cons
  • "One of the most valuable features is the incremental backup. It is, of course, perfect because you have a lot of restore points, but you don't need all the space. The stability is also perfect."
  • "The only improvement I could think of is it could be cheaper—cheaper is always good. Sometimes the product is just finished. Cheaper is always nice for the customer, but the company needs to benefit so that they can keep maintaining the product. New Windows versions, etc., always take some work. At the moment, I wouldn't switch to another solution because of the money."

What is our primary use case?

Veeam Backup & Replication is useful for disaster recovery. Apart from that, it happens now and again that you make a mistake somewhere, and you have to go back to a previous state of a machine. 

I work with both on-premise and a mixed environment. 

What is most valuable?

One of the most valuable features is the incremental backup. It is, of course, perfect because you have a lot of restore points, but you don't need all the space. The stability is also perfect. 

What needs improvement?

The only improvement I could think of is it could be cheaper—cheaper is always good. Sometimes the product is just finished. Cheaper is always nice for the customer, but the company needs to benefit so that they can keep maintaining the product. New Windows versions, etc., always take some work. At the moment, I wouldn't switch to another solution because of the money. 

For how long have I used the solution?

I have been using this solution for about four years now. 

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What do I think about the stability of the solution?

The stability is perfect. 

What do I think about the scalability of the solution?

I've never had a problem with scalability. I've got very big environments, but the biggest problem with Backup could be that you need a lot of space and you don't have that with Veeam. 

How are customer service and support?

We have contacted technical support a few times and they reacted fine. 

Which solution did I use previously and why did I switch?

We switched to Veeam a long time ago because it just works better. We get more consistent backups of our backup software. The previous backups gave us problems and Veeam just doesn't—it just works. 

How was the initial setup?

The initial setup is really easy. I don't remember the timeframe because it was too long ago, but with a new product, you always have to do a bit of reading. If I were to implement Veeam in a new network, I would guess I'd be done in the morning, no more than that. 

There are two or three people in our organization using this solution. As far as a technical team, you need to be aware of the systems youʻre backing up. If you're backing up SQL service or exchange service, then you need to know about your SQL server, but basic Windows knowledge and knowledge of the applications youʻre backing up are all you need to know. 

What about the implementation team?

With this one, we had one side set up by an integrator and the other, I did myself. If you are going to implement it, do a bit of reading yourself or let somebody who knows what they're doing do it for you, or do it together. 

What other advice do I have?

I rate Veeam Backup & Replication a nine and a half out of ten. I absolutely recommend Veeam Backup & Replication. I have been looking at a competitor lately and they seem to do the same thing as the vendors, however they were a lot cheaper, but we just couldn't get it to work. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1674501 - PeerSpot reviewer
Manager of IT Department at a manufacturing company with 51-200 employees
Real User
User-friendly and easy to use, but it takes too long to replicate a virtual machine
Pros and Cons
  • "This product is user-friendly. The interface is easy to use."
  • "The replication process is very slow. It takes too long to replicate a virtual machine."

What is our primary use case?

I am using this product in a lab environment and it is primarily for doing replication.

What is most valuable?

This product is user-friendly. The interface is easy to use.

What needs improvement?

I have experienced problems with the backup repository.

The replication process is very slow. It takes too long to replicate a virtual machine.

What do I think about the scalability of the solution?

This is a scalable solution.

How are customer service and support?

I am using this solution in trial mode, as opposed to production. As such, I have not used technical support from Veeam.

What other advice do I have?

I would rate this solution a six out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Veeam Data Platform
April 2025
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
851,604 professionals have used our research since 2012.
reviewer1205076 - PeerSpot reviewer
IT Manager at a manufacturing company with 1,001-5,000 employees
Real User
Easy to use, and very stable but needs the automatically check for backups
Pros and Cons
  • "The product is very simple in its design. We don't need it to perform complicated tasks."
  • "It needs to offer an automatic check for backups."

What is our primary use case?

We primarily use it for backup and replication.

What is most valuable?

It's a very easy solution to use. It's easy for IT teams to manage, however, you don't need any special skills to really wrap your head around the product.

The product is very simple in its design. We don't need it to perform complicated tasks.

We work with the standard version, which is free.

What needs improvement?

It would be helpful if there was something that could assist you in managing the database more effectively.

It needs to offer an automatic check for backups.

For how long have I used the solution?

I've been using the solution for three years.

What do I think about the stability of the solution?

The solution is very stable. We don't have any issues with its reliability. It's bug and glitch-free for the most part. It doesn't crash or freeze.

What do I think about the scalability of the solution?

We've never really tested the scalability of the product. It's my understanding that you can extend service to ten or maybe to 20 machines. It's not complicated to do that. However, I can't speak to its full potential as it relates to scalability.  

We only have four people dealing with the product directly in our company.

How are customer service and technical support?

Technical support is okay. We're satisfied with the level of service we're provided.

How was the initial setup?

The initial implementation is not complex in any way. It's very straightforward.

What's my experience with pricing, setup cost, and licensing?

While we work with the standard version of the solution, if you want to upgrade, the pricing is too high. They could work to make it more affordable for the Polish market. It's too high for most companies to afford. If it was more affordable, it could be more accessible.

What other advice do I have?

We're just a customer. We don't have a business relationship with Veeam. 

We're using the standard version of the solution.

While I'd advise others to look at other companies to compare, I do recommend Veeam. It's my understanding that 60% of IT companies use Veeam. It's very popular.

Overall, I'd rate the solution six out of ten if I were to compare it to other versions of Veeam products. It's an okay solution. If it had an automatic check for backups, I'd rate it much higher.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1432956 - PeerSpot reviewer
Network Administrator at a government with 51-200 employees
Real User
Stable solution for IT monitoring and planning
Pros and Cons
  • "The feature that we have found most valuable is its traffic plan. The traffic plan is very good."
  • "Veeam ONE could be improved if it had a better data recovery feature."

What is our primary use case?

We use Veeam ONE to monitor availability and for VM traffic and account system management.

What is most valuable?

The feature that we have found most valuable is its traffic plan. The traffic plan is very good.

Also the software manager is very good.

What needs improvement?

To make it a better solution they could improve the business feature and the camera. 

When we have a problem, we want to use the best feature. We would like to see a better solution for when your software has crashed for a minute or you can't open your software. We would like a better solution to recover your software. 

Overall, Veeam ONE could be improved if it had a better data recovery feature.

For how long have I used the solution?

We have been using Veeam ONE for about three years.

What do I think about the stability of the solution?

The stability is good, we didn't see any bugs here. 

What do I think about the scalability of the solution?

In terms of the scalability, it is good.

We have three people using the solution.

How are customer service and technical support?

We have not had any contact with customer service yet.

How was the initial setup?

The initial setup was okay.

What about the implementation team?

I set everything up myself.

What other advice do I have?

Veeam ONE is a good solution that anyone can use.

On a scale of one to ten I would rate Veeam ONE an eight. If it was easier to use and understand and more reliable it would be a 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user303678 - PeerSpot reviewer
Windows System Administrator at a media company with 1,001-5,000 employees
Vendor
We can now perform restores as file level instead of the whole VM.

What is most valuable?

The ease of use of the product and overall confidence in the product and Veeam support are valuable.

How has it helped my organization?

We can now perform restores as file level instead of the whole VM.

What needs improvement?

A better reporting function where we can see all the job statistics as standard rather than buying this feature with Veeam One.

For how long have I used the solution?

I've been using it for six to eight months.

What was my experience with deployment of the solution?

We have had no issues with the deployment.

What do I think about the stability of the solution?

Using Synthetic Full Backup caused issues with storage, but since switching to True Full Backup everything seams to be fine.

What do I think about the scalability of the solution?

It's been able to scale for our needs.

How are customer service and technical support?

It's 10/10.

Which solution did I use previously and why did I switch?

We used an in house script, which did not address a file level restore.

How was the initial setup?

It was fine, but the current setup process could do with some tweaking. It would be nice to have more advice on domain controller restores.

What about the implementation team?

We performed it in-house.

What other advice do I have?

Try it first and see if it does what you want.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user254622 - PeerSpot reviewer
Systems Engineer / System Administrator at a tech services company with 501-1,000 employees
Consultant
It's very simple to use and a reliable product.

What is most valuable?

  • Efficiency
  • Objectivity
  • Reliability
  • Features

How has it helped my organization?

Restores are easier to do.

What needs improvement?

It would be nice to be able to copy VMs directly to tape drives.

For how long have I used the solution?

I've been using it for three years.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

10/10.

Technical Support:

10/10.

Which solution did I use previously and why did I switch?

We previously used Backup Exec, but Veeam rules.

How was the initial setup?

It was straightforward.

Which other solutions did I evaluate?

No other options were considered.

What other advice do I have?

Veeam B&R is a reliable product and is the best disaster recovery I have ever seen. It's very simple to use and all the features are a must-have.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
it_user159813 - PeerSpot reviewer
Senior Systems Support Analyst at a government with 501-1,000 employees
Vendor
Great product, Veeam works with both VMware and HyperV, integrates well.

What is most valuable?

Instant recovery of a VM, ease of use for item level recovery, ability to also send disk to disk jobs to tape for meeting retention policies.

How has it helped my organization?

We have been able to instantly recover VMs from catastrophic failures to point in time and recover files easily without the long wait of searching and restoring from tape.

What needs improvement?

The ability to back up physical servers from within the same Product and not as a separate module. This would keep Veeam in the front of other competing products that offer both physical and virtual backup solutions.

For how long have I used the solution?

5 years.

What was my experience with deployment of the solution?

No deployment issues.

What do I think about the stability of the solution?

No stability issues.

What do I think about the scalability of the solution?

No scalability issues.

How are customer service and technical support?

Customer Service:

Support has been phenomenal when I have needed it and I have always been able to resolve my issue and gain a better understanding of how the product works.

Technical Support:

The level of support I have received has been top notch, problems have been escalated as needed and without prodding for the need of additional assistance and the engineers I have worked have been both friendly and easy to comprehend when discussing both the issues and the solutions.

Which solution did I use previously and why did I switch?

In the past we were using a traditional physical backup solution -Symantec Backup Exec which made restores quite difficult in the event of a complete VM restore. We needed a solution that was more in line with the virtual realm and we discovered Veeam when attending VMworld and we were quick to setup a lab to test the product and were completely satisfied with what we'd found.

How was the initial setup?

It was very straight forward and easy to learn.

What about the implementation team?

We did the install and setup in house with minimal support and once we licensed the product we made calls to support only when trying to understand the best practices for configuration and how to achieve the results we expected.

What was our ROI?

This product has more than made up for the initial costs of licensing, hardware and support. In more than one occasion we have been faced with what would normally be hours of downtime in the days of tape restores to being backup in minutes.

Which other solutions did I evaluate?

At the time we had been looking at various solutions that were coming up for backup and restore of virtual environments; WMware's own Backup solution is the first to come to mind. We strongly considered this but were debating pricing and it was at this time we discovered Veeam and it seemed to be the answer both technically and financially.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1059954 - PeerSpot reviewer
Enterprise Chief Infrastructure Hosting & Cloud Architect with 5,001-10,000 employees
Real User
Good support, easy to set up, stable, and the on-premises version is doing a good job
Pros and Cons
  • "They provide good technical support and we are satisfied with the support we have received."
  • "The Cloud version is not ready, they need maturity and ease of deployment in terms of management."

What is our primary use case?

We are using this solution to back up all of the critical VMs and the critical server. It's applied on the server.

What is most valuable?

It's doing a good job.

What needs improvement?

Azure Cloud version support requires improvement. The on-premises is doing well.

I don't think that it is really ready. 

Ideally, the cloud version and the on-premises version can be managed through the same interface, but that is not the case with their cloud-native implementation. The cloud-native solution is completely disconnected from the on-premise solution. This is an area that needs to improve.

When we started to talk to them about the cloud, we were under the impression that it's was going to be the same console, and everything would be the same, but that is not the case.

The cloud offering as a SaaS and the integration with the cloud providers. We work with Azure, and I think they need better integration with Azure. 

Also, the consolidation between the on-premises solution and those going to the cloud should have the same user experience. That will allow them to manage two environments in the same place. That would be a very good feature to offer, and it would be helpful. 

If they could offer that feature it would probably put them ahead of their competitors.

The Cloud version is not ready, they need maturity and ease of deployment in terms of management.

For how long have I used the solution?

We have been using Veeam Backup & Replication in our organization for approximately six years.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It's scalable.

We have a maximum of five users who system administrators. They are managing this solution and operating it.

How are customer service and technical support?

They provide good technical support and we are satisfied with the support we have received.

Which solution did I use previously and why did I switch?

I am not aware of what the organization had in place before I arrive. Veeam Backup & Replication was already in place before I arrived.

How was the initial setup?

The initial setup was straightforward.

I was not a part of the on-premises deployment, so I am not sure how long it took. I don't have an answer for that.

We don't require any staff to maintain this solution.

What about the implementation team?

We had the help of a reseller and the experience was good.

What's my experience with pricing, setup cost, and licensing?

I don't know what the costs are for sure, but I think that it's on a yearly basis.

I don't think there are any costs in addition to the standard licensing fee.

What other advice do I have?

In the near future, we will deploy the cloud version.

I would rate the Veeam Backup Replication on-premises version a ten out of ten, and for the Cloud version specifically with Azure, I would rate them a four out of ten.

I don't know how it performs with other Cloud providers.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2025
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Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.