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it_user157914 - PeerSpot reviewer
IT Consultant at a tech services company with 51-200 employees
Consultant
Veem gives ease of mind in regards to virtual backup & has given us the opportunity to test the backup.

What is most valuable?

The backup and instant recovery features are the most valuable to me.

How has it helped my organization?

It has given me and my customers ease of mind in regards to virtual backup, furthermore it has given us the opportunity to actually test the backup so that we know we can rely on it. With instant recovery you can recover an entire server in minutes. This means you can test if your server can start from backup, in case of a breakdown.

For how long have I used the solution?

For about 2 years.

What was my experience with deployment of the solution?

None ever. Only in regards to incorrect licensing, but this has been because of mistakes in regards to number of processors or wrong VMWare license.

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April 2025
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What do I think about the stability of the solution?

Minor issues with the snapshop functions of VMWare leading to failed backups of some virtual servers, but this is easily mended. In general, a lot less than with other backup vendors.

How are customer service and support?

Customer Service:

The customer service is very good, most of the time they contact you before you even knew you needed to contact them. They are very aware of their product and they service you in a timely and professional way.

Technical Support:

I have yet to find a problem that cannot be solved using the community or just googling, so i rate them as high as the scale goes.

Which solution did I use previously and why did I switch?

Used symantec backup exec, Nordic Backup, IBM TSM, and switched because of the transition to virtual servers.

How was the initial setup?

Everything is pretty straightforward and easy to install, even in an environment that you aren't that familiar with.

What about the implementation team?

Vendor team, and their level is adequate.

What was our ROI?

I'd say the mere fact that you can test your backups without using numerous hours of own / or consultants time is enough to say there is instant ROI on Veeam B&R. Also the total backup time will probably be way less, like 25-25% faster than the one people are switching away from.

What other advice do I have?

go for it :) you wont regret it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Technical Service Engineer at a tech services company with 501-1,000 employees
Real User
Offers instant recovery
Pros and Cons
  • "The most valuable feature is the instant recovery."
  • "They need to focus more on cloud backup."

What is our primary use case?

My primary use of the solution is for virtual machines backup and physical servers backup.

How has it helped my organization?

The solution has improved our organization because it's very fast in backup recovery. In case of emergency, the instant recovery is very fast, and that's made everything better.

What is most valuable?

The most valuable feature is the instant recovery.

What needs improvement?

Physical servers backup should be improved in the product.

An additional feature I'd like to see would be more cloud solutions. They need to focus more on cloud backup.

For how long have I used the solution?

I've been using the solution for ten years.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

The technical support is very good.

Which solution did I use previously and why did I switch?

I switched to this solution because it is more for virtual machines.

How was the initial setup?

The initial setup was straightforward, and only takes half an hour.

What about the implementation team?

I did the implementation myself. To implement, you have to prepare servers, prepare storage, and prepare virtual machines.

What other advice do I have?

It's very good solution. Very stable, very scalable, very fast.

I would rate it a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Veeam Data Platform
April 2025
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
851,823 professionals have used our research since 2012.
reviewer1750023 - PeerSpot reviewer
Systems Designer at a retailer with 5,001-10,000 employees
Real User
Easy to set up, reliable, and has responsive technical support
Pros and Cons
  • "The initial setup was not overly complex."
  • "The price can be a bit expensive."

What is our primary use case?

We work with Veeam for structure for the backups.

What is most valuable?

The product responds above our needs. We are very satisfied with it.

The initial setup was not overly complex. 

We've found the solution to be quite stable.

Technical support is helpful and responsive. 

We're looking into the feature for the backups into the cloud and so far we are happy.

What needs improvement?

For the moment we do not necessarily need an improvement in the solution. The solution responds to our needs.

The price can be a bit expensive. 

For how long have I used the solution?

We've used the solution for 15 years or so. It's been a long time. 

What do I think about the stability of the solution?

We've seen an approximate rate of 95% stability. It's quite reliable. There are no bugs or glitches. It doesn't crash or freeze. 

How are customer service and support?

From what I have experienced, technical support is good. When we open a case with Veeam, they respond quickly. We are very satisfied with the level of support we get.

How was the initial setup?

The initial implementation was easy. It was not overly complex or difficult. 

What's my experience with pricing, setup cost, and licensing?

The pricing is high. It's not the cheapest on the market. We'd prefer it if it was lower and more affordable. 

What other advice do I have?

I'm a customer and an end-user.

I'd rate the solution at a nine out of ten overall. We're quite happy with its capabilities. Of course, it could always cost a bit less. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1686183 - PeerSpot reviewer
Directeur service informatique at a comms service provider with 11-50 employees
Real User
Easy to install and support
Pros and Cons
  • "The solution is easy to install and very stable."
  • "The tech support could be better."

What is our primary use case?

We use the solution for backing up software from the computer to the server to VMware.

What is most valuable?

I am not in the best position to discuss the solution's most valuable features, as I am not the one who is really using it. This is more a question for the high level-three technicians who are doing so. 

I know that the solution does not have any issues and that they love it. It is easy to install and very stable. We are really not inconvenienced by it. 

What needs improvement?

The tech support could be better. I rate it as a six out of ten. Though this is not frequent, when we have had need to resort to it, we found it to not be good. 

What do I think about the stability of the solution?

The solution is very stable. 

How are customer service and support?

The tech support could be better. I rate it as a six out of ten. Though this is not frequent, when we have had need to resort to it, we found it to not be good.

How was the initial setup?

The initial setup is straightforward. 

What about the implementation team?

The solution is easy to support once it has been set up. 

What's my experience with pricing, setup cost, and licensing?

I am not familiar with the licensing fees. 

What other advice do I have?

I do not have any particular advice to impart to others looking to implement the solution. 

I rate Veeam Backup & Replication as a nine-point-five out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1254681 - PeerSpot reviewer
Network & Communication Engineer with 11-50 employees
Real User
Simple setup, integrates well, but backup compression could improve
Pros and Cons
  • "The integration of Veeam Backup Replication is very good."
  • "The parallel backup process from the Veeam server to Veeam has some limitations. The number of parallel backups should be increased and the compressional is very low. Sometimes it is half or one-third, but other backup solutions' compression levels are very high."

What is our primary use case?

We are using Veeam Backup Replication for server and virtual backups.

What is most valuable?

The integration of Veeam Backup Replication is very good.

What needs improvement?

The parallel backup process from the Veeam server to Veeam has some limitations. The number of parallel backups should be increased and the compressional is very low. Sometimes it is half or one-third, but other backup solutions' compression levels are very high.

For how long have I used the solution?

I have been using Veeam Backup Replication for approximately two years.

What do I think about the stability of the solution?

I have found Veeam Backup Replication to be stable.

What do I think about the scalability of the solution?

The solution is scalable. However, with other systems, such as physical Linux servers, the integration with different applications is not very good and there can be some issues. Sometimes they are not fully integrated with the application.

How are customer service and support?

 In my case, there is no technical support needed.

How was the initial setup?

The Veeam Backup Replication initial setup was very easy.

What about the implementation team?

I did the deployment myself.

What's my experience with pricing, setup cost, and licensing?

We use the community edition of the Veeam Backup Replication and it is a software-based license. It can be a little expensive.

Which other solutions did I evaluate?

We did not evaluate other options.

What other advice do I have?

I would recommend this solution.

I rate Veeam Backup Replication a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Rastislav Maniak - PeerSpot reviewer
Partial Owner at Storage One
Real User
Top 5Leaderboard
Stable solution that's straightforward to set up
Pros and Cons
  • "No problems with stability."
  • "Limited support for environments other than VMware or Microsoft."

What is most valuable?

The most valuable feature of this product is that you can replicate VM between different platforms or different VMware clusters

What needs improvement?

The product is still limited in terms of support for environments other than VMware or Microsoft.

What do I think about the stability of the solution?

I haven't seen any problems with the stability of this solution.

What do I think about the scalability of the solution?

Scalability depends but it's much better than it used to be.

How are customer service and support?

The technical support does not compare well to other providers.

How was the initial setup?

The setup is straightforward, but for bigger customers it can be harder.

What other advice do I have?

I would rate this solution eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Anteneh Asnake - PeerSpot reviewer
Modern Data Center and Cloud Engineer II at IE Network Solutions PLC
MSP
Great Sandbox feature; stable and readily scalable
Pros and Cons
  • "Sandbox feature is like a power tool for troubleshooting."
  • "This is an expensive solution."

What is our primary use case?

We currently use Veeam Backup & Replication in our own environment. Veeam is very useful  with the share analysis and with what I get from Reporter. It's very smooth to use. Even the restoration is amazing. The replication feature capabilities are very good. It's useful for Windows products; Exchange, Express, and the like. I'm not sure how they could compete with another product, but it's better. Currently, we are just using this solution on our own site, but not yet integrating for customers. We are integrators of Veeam. 

What is most valuable?

I really like the Sandbox feature, it's like a power tool for troubleshooting.

What needs improvement?

I'd like to see the pricing improved, it's currently an expensive solution. 

What do I think about the stability of the solution?

Veeam is very stable.

What do I think about the scalability of the solution?

This is a very scalable solution. 

How are customer service and technical support?

Technical support is very effective. They respond quickly, faster than Dell. 

How was the initial setup?

The initial setup is very easy, it took us around 30 minutes and required one person for deployment.

What's my experience with pricing, setup cost, and licensing?

The licensing of this product is expensive.

What other advice do I have?

I would definitely recommend this product.

I rate this solution a nine out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
CEO at East Harlem Council for Human Services, Inc.
Reseller
Reliable backup that is easy to install and deploy, with good support
Pros and Cons
  • "The most valuable feature of this solution is the recuperation of the weaker machines."
  • "Pricing can be improved."

What is our primary use case?

We also provide services to our customers.

We use this solution to backup virtual machines.

What is most valuable?

The most valuable feature of this solution is the recuperation of the weaker machines.

What needs improvement?

Pricing can be improved.

For how long have I used the solution?

I have been using Veeam Backup & Replication for between six and seven years.

We are using version 11.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

We can deploy as many virtual machines as we have in our environment.

We have approximately 25 users in our company.

How are customer service and technical support?

Technical support is good.

How was the initial setup?

Once you know the concept, it is very easy to install and setup.

The deployment time varies on how many machines you have.

In one week, you can have a very good installation.

What's my experience with pricing, setup cost, and licensing?

They could work at providing a better price.

What other advice do I have?

It is a very good product. It does what it takes to backup virtual machines. It is easy to set up and it is very quick.

So far, there isn't anything that I don't like and we are very happy with it.

I would rate Veeam Backup Replication a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2025
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.