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it_user315348 - PeerSpot reviewer
IT Manager at a non-profit with 501-1,000 employees
Vendor
We've been able to perform granular restores of Exchange mailboxes, though we've yet to use the full restore functionality.

What is most valuable?

Regular backup/recovery is the main feature, but I really like the Exchange mailbox recovery tool, and the ability to isolate test environments.

It is really easy to use as well, and it's a powerful backup/recovery solution.

How has it helped my organization?

Fortunately, we have not had to use the restore functionality (touch wood), but it does give us the reassurance that we can perform a restore if needed, in a real situation as well as performing regular testing in our virtual lab. The other functionality that has really had an impact is being able to granually restore Exchange mailboxes.

What needs improvement?

I really cannot think of any areas that stand out as needing improvement right now, to be honest.

For how long have I used the solution?

We've used Veeam for two years. We started with the free version of Veeam ONE, then we paid for Backup Essentials because we were so pleased with it.

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What was my experience with deployment of the solution?

Not at all, we found it to be extremely intuitive to install, really clearly letting us know of any issues across network at each stage so could easily remedy.

What do I think about the stability of the solution?

Not at all, we've had no issue with stability.

What do I think about the scalability of the solution?

Absolutely no problems with scaling.

How are customer service and support?

Customer Service:

Really highly, we did have an issue with type of license purchased (we accidentally ordered Hyper-V version instead of the one we needed) and the customer service team who resolved it was top notch. We were issued with a temporary full license to cover the period that they took to sort it out so we could continue to use the software. Brilliant.

Technical Support:

We have not really needed technical support as we have found it to be really easy and intuitive to install and use. The documentation, when needed, has also been very comprehensive.

Which solution did I use previously and why did I switch?

This is the first product that we have used to back up VMware ESXi. VM servers so do not have anything to compare against. Having said that, we have no reason to look for an alternative.

How was the initial setup?

It's really easy, if there are any issues with things like firewall/ports that should be open, the software tells you exactly what the problem is and what's needed to fix it. Very impressed with this.

What about the implementation team?

It was all done by our in-house IT team.

What was our ROI?

The ROI is difficult to calculate but the product has returned our original investment many times, in terms of insuring systems uptime across our business.

What's my experience with pricing, setup cost, and licensing?

The original set-up cost was only the license fee (£636+vat), plus minimal internal IT costs to set up.

Which other solutions did I evaluate?

We did try Unitrends backup solution but really preferred Veeam’s offering.

What other advice do I have?

My advice would be to go ahead with the implementation as I think it's the best product on market today for VMware ESXi disaster recovery. It really is straightforward to install and use, with some really nice features.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user317904 - PeerSpot reviewer
Technical Architect at a government with 501-1,000 employees
Vendor
We can now leverage in-box Windows deduplication, giving us longer retention times and spaces to spare on our backup targets.​

What is most valuable?

  • Ease of use
  • Robustness
  • Scalability

How has it helped my organization?

Saves IT operations a lot of time and frustration.

Also, the ROI for our CFO is tremendous whereas we did not have data deduplication on our previous backup product, unless licensed at a cost higher/GB than buying storage. We can now leverage in-box Windows deduplication with excellent results. We have longer retention times and spaces to spare on our backup targets.

What needs improvement?

For now we’re pretty happy, but we’d like the ability to schedule.

Also, the configuration and fine tuning of the Fibre Channel based off host proxy where we leverage the SAN hardware VSS provider took some work and effort.

For how long have I used the solution?

I've used it for around 12 months.

What was my experience with deployment of the solution?

None, we did an extensive POC to get to know the product which helped us roll it out smoothly.

What do I think about the stability of the solution?

Once due to a Windows update. Veeam fixed this extremely rapidly.

What do I think about the scalability of the solution?

For now we have not. As long as you make sure to take care of any hardware bottle necks in the solution (source, target, network) we have been very happy with the results.

How are customer service and technical support?

Customer Service:

It's excellent.

Technical Support:

Veeam’s technical support is very good, and their responsiveness in fixing issues like the one we had once after a Windows update sets an industry standard.

Which solution did I use previously and why did I switch?

We did, but I cannot disclose names. We left them because they were too expensive, not focused on customer needs, and in regards to virtualization they dropped the ball big time.

How was the initial setup?

It was straightforward initially, but see above re: configuration and fine-tuning.

What about the implementation team?

We did all the work in-house.

What was our ROI?

The ROI lies in the fact that we spend a lot less time dealing with failed and problematic backups.

What's my experience with pricing, setup cost, and licensing?

We spent time setting up a live POC to make sure Veeam B&R could deliver in our real world environment. After deciding to purchase it, we got it up and running with minimal effort. We’d done most of our testing & validation of the configuration in the POC.

Which other solutions did I evaluate?

We did, but I cannot disclose names.

What other advice do I have?

Ask for a trial license, get hands on experience with the product, ask for help when you need it and you’ll be pleasantly surprised by what it delivers.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Veeam Data Platform
July 2025
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it_user313866 - PeerSpot reviewer
IT manager at a wholesaler/distributor with 501-1,000 employees
Vendor
It allows us to recover email and items from the Exchange and Active directories, although scheduling backups could be improved.

What is most valuable?

Recovering single emails from Exchange and single items from Active Directory.

What needs improvement?

A different kind of scheduling. We would like to do backup twice a day.

For how long have I used the solution?

I've used it for one year.

What was my experience with deployment of the solution?

Once we had an upgrade issue, but the excellent support from Veeam solved it fast.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

5/5

Technical Support:

5/5

Which solution did I use previously and why did I switch?

We used MS Data Protection Center, but MS changed the deployment model. DPM became part of a bigger solution which did not fit our needs.

How was the initial setup?

We are working with two backup servers. It took a little time to figure out how to take a backup of the backup.

What about the implementation team?

We did it in-house.

Which other solutions did I evaluate?

No other options evaluated.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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it_user205962 - PeerSpot reviewer
it_user205962Sr. Director, Global Internet Marketing at a tech vendor with 1,001-5,000 employees
Real User

afaik, you can schedule the job to run it as often as you need. you can read more here helpcenter.veeam.com

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it_user313080 - PeerSpot reviewer
Network Engineer at a financial services firm with 501-1,000 employees
Vendor
Off-​site replication was good and gave us a reliable backup, but direct SAN-to-SAN replication needs improvement.

What is most valuable?

Off-site replication was good.

How has it helped my organization?

We were struggling with having software that would give us reliable backup and when we implemented the Veeam solution, it solved the problem for us.

What needs improvement?

Direct SAN to SAN replication – it didn’t integrate well with the 3PAR SAN that we had.

For how long have I used the solution?

I've used it for about four years.

What was my experience with deployment of the solution?

No issues – easy deployment.

What do I think about the stability of the solution?

No issues with stability.

What do I think about the scalability of the solution?

No issues – it scaled to our needs.

How are customer service and technical support?

Customer Service:

Never had to use them – that’s a good sign.

Technical Support:

Never had to use them – that’s a good sign.

Which solution did I use previously and why did I switch?

We were using Comvault for part of our backups and when Comvault allowed their SAN snapshotting we switched it all over.

Which other solutions did I evaluate?

We looked at a couple but it was cheaper to just go with Comvault across the board and pay one fee.

What other advice do I have?

Do a live demo or trial – make sure it’s a good fit for what you need.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user183906 - PeerSpot reviewer
it_user183906General Ceo Consultant
Vendor

Generally all San to San back ups will experience problems with all vendors. Make you life easier move to Exablox NAS solutions.

See all 2 comments
PeerSpot user
Infrastructure Engineer at a local government with 501-1,000 employees
Vendor
Many valuable features. The rest of the field is playing catchup.

What is most valuable?

There are so many valuable features but my favourites would have to be Instant Recovery especially when you have very demanding RTO's imposed on you. Virtual lab is also a brilliant feature for spinning up a DR/Test environment for your replicas.

How has it helped my organization?

It's afforded our organisation peace of mind knowing that we have reliable, fast and a cost effective backup solution for our virtual environment which also allows us to provide our developers with both test and pre-prod environments in hours rather than days.

I am currently running secondary backup jobs (B2Bcopy) for our business critical virtual machines which are located at an offsite repository in addition to replication jobs which are located at our disaster recovery site without any issues.

For how long have I used the solution?

I have used this product for 5 years or so and will not use any other solution for my virtual environment.

What was my experience with deployment of the solution?

Deploying Veeam was easy and I made sure to take a few minutes to design my solution prior to installing it.

What do I think about the stability of the solution?

I did not have any issues with stability post installation. I did initially encounter a few errors with my replication testing but these were down to my misconfiguration.

How are customer service and technical support?

Customer Service:

Very good.

Technical Support:

I've not had any issues with technical support who are very competent and generally resolve most issues whilst you are on the phone.

Which solution did I use previously and why did I switch?

I previously used vRanger Pro when it first came out but I found it frustrating.

How was the initial setup?

I had no issues with the initial setup.

What about the implementation team?

I implemented the solution.

What other advice do I have?

I'd say plan your implementation carefully and work out how many proxy servers you require for your virtual estate and take note of resource requirements.

I would rate Veeam a 5 against the competition but it's no contest in my opinion because the rest of the field is playing catchup.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user248904 - PeerSpot reviewer
Network specialist at a government with 1,001-5,000 employees
Vendor
We're able to backup our VMs quickly and without downtime.

Valuable Features

The speed of performing backups and restores. It's super fast.

Improvements to My Organization

We looked for the best solution to get backups of our VM without downtime, and I found this was the best solution. We highly recommend it for virtual servers.

Room for Improvement

It could be so nice and useful if Veeam had a feature to enable backup of physical servers, especially physical Linux servers. This image-based backup would be an improvement.

Use of Solution

I've been using it for three years.

Deployment Issues

Some little issues with logs which were fixed after updates.

Stability Issues

No issues encountered yet.

Scalability Issues

No issues encountered.

Customer Service and Technical Support

Customer Service:

10/10.

Technical Support:

10/10.

Initial Setup

It was very easy.

Implementation Team

I rolled out this service to a meteorology organization.

Other Solutions Considered

I tried Symantec system recovery, but Veeam is really faster and user friendly.

Other Advice

This is the number one product for backups and restorations of VMs in an enterprise environment.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Chris Childerhose - PeerSpot reviewer
Chris ChilderhoseEnterprise Architect at ThinkON
ExpertTop 5Real User

Nice review and this is one of the best virtual backups out there. Looking forward to 9.5 and Nimble integration with snapshots.

it_user295755 - PeerSpot reviewer
Senior Infrastructure Engineer at a financial services firm with 10,001+ employees
Real User
We can now perform replications for migrating data and infrastructure upgrades.

Valuable Features

Its replication piece allows us to migrate over to different servers and data centers.

Veeam lets me move machines from older platforms. I could have used the replication tools from VMware, but not for the older platform. Veeam allows the upgrade of infrastructure as well. It's easy to use once you get to know the tool.

Improvements to My Organization

We can now perform replication for migrating data.

Room for Improvement

  • Compression rates could be improved for moving thousands of machines at a time.
  • There was a small glitch that was resolved with a call to tech support.
  • Can't perform replication without creating snapshots, which takes up all the space in VM, so I must do so with physical machines.

Customer Service and Technical Support

Technical support is excellent.

Initial Setup

Depending on the infrastructure, if it's large, it should just find the physical box with lots of storage, and processors for moving lots of machines at a time.

You should consider the bandwidth, numbers of machines, and then determine whether to use physical machine or VM.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
it_user295746 - PeerSpot reviewer
ICT Consultant at a government with 501-1,000 employees
Vendor
We're able to check the quality of our backups and to access reports that let us know what happened during backups.

What is most valuable?

  • Reliability: we need backups we can depend on
  • Ease of use: when there's an issue and downtime, there's stress involved, and we should be able to restore things without reading 40 pages in a manual
  • Reporting: we want to know what happened during the backup and what the results are
  • Value for money (of course!)

How has it helped my organization?

It really just works, we don't have backup issues anymore. We're now implementing SureBackup so we can check the quality of the backups. Great feature.

What needs improvement?

The product has a great value for money and I'm happy to see they're still adding more features. I hope they can keep the setup as simple as possible as this is one of the strengths of the product.

For how long have I used the solution?

I've used it for six months.

What was my experience with deployment of the solution?

Some issues with backup proxies, but these issues were partly caused by the partner who installed Veeam. I just read the manual and took care of them myself. Can't blame Veeam for that.

How are customer service and technical support?

They are very responsive, to the point and were able to help us. The forum is great and very active. They also help people using the free version, which is really nice of them.

Which solution did I use previously and why did I switch?

Our previous solution was not transparent, hard to configure and fail short in the reporting. For us, the word of mouth was very important, we heard only positive things about it. The sales people are a bit "overenthusiastic". In the evaluation period I sometimes got phone calls twice a day. Also the access to local technical Veeam people was great.

How was the initial setup?

We didn't set it up, a Veeam partner did. The updates/upgrades are very easy.

What about the implementation team?

We did it with a vendor team to give us a head start. You really have to review the installation afterwards. Veeam is evolving very quickly, you could be missing out on interesting features.

What was our ROI?

It's hard to give ROI at this moment. IMHO the value of a backup is only truly appreciated when you have an issue.

What's my experience with pricing, setup cost, and licensing?

The essentials bundle is great value for money if you have storage from NetApp or HP, but you really have to make sure you will not reach the limits in the near future. There are plans here to cooperate with other organizations and then the 3 hosts limit probably will give us trouble.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: July 2025
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