We are using Veeam ONE to monitor our environment.
CTO at SoferTech
Easy to use, simple installation, and stable
Pros and Cons
- "The solution is simple to use."
- "The solution could improve by allowing the ability to do monitoring and traffic aggregation in the whole virtual network environment."
What is our primary use case?
What is most valuable?
The solution is simple to use.
What needs improvement?
The solution could improve by allowing the ability to do monitoring and traffic aggregation in the whole virtual network environment.
For how long have I used the solution?
I have been using this solution for approximately eight years.
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Veeam Data Platform
April 2025

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What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is highly scalable in the virtual environment.
How are customer service and support?
The support team Veeam can be available 24 hours a day seven days a week depending on your license agreement. However, in Veeam ONE the support query availability is not as good as other solutions they offer.
How was the initial setup?
Veeam ONE is straightforward to implement.
What's my experience with pricing, setup cost, and licensing?
If you have Veeam Backup and Replication with the essential license then this solution is free. If you were to purchase Veeam ONE by itself it is priced cheaper than competitors.
What other advice do I have?
I rate Veeam ONE a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Solutions Architect at Net Place
Simple and easy to use and manage
Pros and Cons
- "One of the most valuable features is the simplicity of the solution's administration."
- "While the Veeam Backup Replication tool can mostly back up all the data in the environment, the AIX from IBM backup capabilities nowadays could stand improvement as they are not featured on a single pane of glass."
What is our primary use case?
We are familiar with all the versions. As resellers we can sell any version of the solution.
Our use cases involve Veeam or Hyper V infrastructure. They concern physical servers, Office 365, complete solution specs, a mold self, the Como workloads and Oracle SAP.
What is most valuable?
One of the most valuable features is the simplicity of the solution's administration. I like its rental capabilities, as well as the backup data, replication abilities, in respect of the current Veeam or the backup servers to the Cloud provider. Disaster recovery is also simple and very easy to manage.
What needs improvement?
While the Veeam Backup Replication tool can mostly back up all the data in the environment, the AIX from IBM backup capabilities nowadays could stand improvement as they are not featured on a single pane of glass. A consultation is required for its administration. As such, the integration of AIX would be welcome.
While Veeam Backup & Replication is a complete solution, it would be nice to have the Veeam server on Linux. The availability of the Server Manager only on Windows installation should be addressed.
For how long have I used the solution?
I have been using Veeam Backup & Replication for around two or three years.
What do I think about the stability of the solution?
The solution is stable and allows for ease of use.
What do I think about the scalability of the solution?
The solution is very scalable. Once the license is attended to, there is not much need to concern oneself with new implementations or changes to the installation process. As such the solution is scalable, stable and very friendly to use.
How are customer service and technical support?
I rate the technical support as a ten out of ten. Veeam boasts a wide documentation forum in which most issues can be resolved. When there is a need to engage their support services, we have found them to be straightforward and very quick to resolve the issue.
How was the initial setup?
Taking into account the setups and boss configurations, the deployment takes from two to three days and is very simple to do. With the right partner it can be accomplished pretty quickly and simply.
What about the implementation team?
Deployment and maintenance involves two or three people. It is quite easy.
Which other solutions did I evaluate?
We evaluated ARC server and Capizec. We are a reseller and implementation company, so we handle both of these aspects as concerns the software of many different back up tools, but Veeam lags far behind the competition. The others use WAN and are our first choice.
In comparison with Veeam Backup & Replication, the license form and attendant specs of the competitors make things quite easy.
What other advice do I have?
I truly like the solution. It is easy, fast and reliable when it comes to growth.
While our parent company has the solution on-premises, we also sell it as a service, as we are Veeam partners.
We have a variety of client types and sizes.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Veeam Data Platform
April 2025

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Syastems & Storage Administrator at a financial services firm with 1,001-5,000 employees
Effective CDP, reliable, and good technical support
Pros and Cons
- "I have found the most valuable feature to be the new CDP features. It is very popular for my customer's needs."
- "There is some complexity we have experienced when using the solution that should be simplified."
What is our primary use case?
I am using the solution in a virtual environment for backup and replication.
What is most valuable?
I have found the most valuable feature to be the new CDP features. It is very popular for my customer's needs.
Additionally, the solution is user-friendly.
What needs improvement?
There is some complexity we have experienced when using the solution that should be simplified.
For how long have I used the solution?
I have been using this solution for approximately three years.
What do I think about the stability of the solution?
The solution is stable.
How are customer service and technical support?
We have used the technical support and they are very good. We receive a resolution at a high priority.
How was the initial setup?
The installation was easy.
What's my experience with pricing, setup cost, and licensing?
The price of Veeam Backup and Replication is expensive.
What other advice do I have?
I rate Veeam Backup & Replication a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Manager at a non-tech company with 10,001+ employees
Running the virtual machine from within the backup gives us the chance to test the machine before restoring it.
What is most valuable?
Running the virtual machine from within the backup gives us the chance to test the machine before restoring it.
How has it helped my organization?
In the past, we were using another backup product. We used it to restore the machine multiple times, until we reached the required version of the machines. This process takes a very long time to finish.
What needs improvement?
I am looking for the ability to:
- Backup physical machines
- Backup exchange mailboxes and retrieve a message in a mailbox
- Backup SQL servers and retrieve a record in a table
- Backup the Active Directory and retrieve a single object
For how long have I used the solution?
I have used Veeam for four years.
What do I think about the stability of the solution?
We have not encountered any issues with stability.
What do I think about the scalability of the solution?
I have not had any issues with scalability.
How are customer service and technical support?
The support staff team is perfect. I hope they keep that level of perfection.
Which solution did I use previously and why did I switch?
The features in Veeam are much better than in the other products.
How was the initial setup?
The setup was straightforward and the pre-sales engineer helped us a lot to set up the product according to best practices.
What's my experience with pricing, setup cost, and licensing?
According to the features, I believe it has a reasonable price.
Which other solutions did I evaluate?
We evaluated Veeam ONE.
What other advice do I have?
I am already telling others that I use this solution when I meet them in conferences and meetings.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Specialist for System Integration at a tech vendor
Features I like include Integrated WAN Acceleration, Instant VM Recovery and SureBackup.
Valuable Features
- CBT technology
- Instant VM Recovery
- Recovery Explorer for Exchange, AD, Oracle
- SureBackup
- Integrated WAN Acceleration
Improvements to My Organization
Veeam improved our backup infrastructure to help save backup space. With the integrated WAN acceleration, the data transfer of our backup files to cloud storage sped up.
Instant VM Recovery provides very fast recovery of our critical VMs.
Room for Improvement
I think it would be great to have the ability to use WAN acceleration as an integrated feature for local backup storage to save a lot more space.
Use of Solution
I have used this solution for about five years.
Deployment Issues
I have not yet encountered any deployment or stability or scalability issues. If the backup doesn’t work, the issue is not with Veeam but rather with the VM.
Customer Service and Technical Support
Customer Service:
Customer service works very well.
Technical Support:Technical support also works very well.
Implementation Team
I implemented it by myself. My advice for implementation is to install Veeam on a dedicated backup server. It is important to plan a backup strategy like 3-2-1: 3 copies on 2 different medias and 1 offsite.
Pricing, Setup Cost and Licensing
It is important to count all the sockets of vm-hosts to get the right license.
Other Solutions Considered
We also use Altaro Backup for some small customers. Altaro also works great for its price.
Other Advice
Try it and love it.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Infrastructure Executive at a energy/utilities company with 51-200 employees
By using an adequate number of backup proxies, more jobs can be executed simultaneously.
Valuable Features
Application data recovery works great in our environment especially restoring MS Exchange mailbox items. There are cases where emails or attachments which can back date to more than 12 months old are needed by users.
Improvements to My Organization
Backup and recovery windows have been significantly improved. By using an adequate number of backup proxies, more jobs can be executed simultaneously. Image replication for DRP and Sure backup to verify data consistency have also met our audit criteria for data protection objectives.
Room for Improvement
We expect to see more integrations from the software company with storage vendors. Especially on dedupe appliances and non unified storage arrays. This will help us to cut down the storage investment cost and have more flexibility on hardware choices. Also, there are demands to protect data on end user computers and devices. Hope to see more update in this area in near future.
Use of Solution
I've been using it for five years.
Deployment Issues
We have had no issues with the deployment.
Stability Issues
We have experienced slow backup performance, however it was been rectified in the latest release, and they have added a feature for processing parallel jobs.
Scalability Issues
With limited storage space available, we have to use reverse incremental backup to keep only one set of full backup on the latest date. This helps us to manage the free space and make sure fast recovery always available.
Customer Service and Technical Support
The tech support is always there to help out but you need to take note of the time difference. They don't seems to have dedicated resource to cover the APAC time zone from what I have experienced.
Initial Setup
Setup is straightforward, so just follow the wizard, but make sure you've got a plan for your storage sizing and backup retention policy. The challenging part will always be the sizing and how you place your backup proxy to make sure backup performance is top.
Implementation Team
We performed an in-house setup. You need to make sure there is a proper planning especially if snapshot backup is needed on storage array. This feature makes sure that no VM snapshot committed to a virtual server can cause a ping drop, and this is crucial on sensitive servers. The requirement to make it happen is likely to have the Veeam server running on a physical box with direct connectivity to storage array.
Pricing, Setup Cost and Licensing
Worth the money especially if you have high consolidation ratio per physical host.
Other Solutions Considered
I have tried a few other products, some of them are meant for multi-platform (virtual and physical), or as a native backup solution. We ended up with Veeam as we are a fully virtualized environment and the features and product capabilities have met our requirements.
Other Advice
It suits all the needs for a fully virtualized environment, just make sure you have proper planning on the storage sizing.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Great review. I liked hearing about your Exchange backups and restores as we are in the process of virtualizing our Exchange to get away from Symantec. Also using Proxies is great and helps with backup times. I am especially looking forward to 9.5 with the Nimble integration coming since we are a Nimble shop.
Virtualization Specialist at InterLAN S.A.S.
I'm able to optimize my clients' recovery procedures in less time with the Instant VM Recovery feature.
What is most valuable?
- Capacity to start a VM directly from the backup repository (Instant VM Recovery)
- The explorer for restoring items (Active Directory, Exchange, SharePoint, MS-SQL and Oracle (soon)).
How has it helped my organization?
I am a specialist in Veeam, and my clients optimized their recovery procedure, and it now requires less time to restore services. They love how easy it is to operate.
What needs improvement?
- Tape support - more options for retention
- Backup for physical servers (Microsoft at least)
For how long have I used the solution?
I've used it for two and a half years.
What was my experience with deployment of the solution?
No, but is important to read all the requirements for the explorer to avoid problems before finishing the implementation.
What do I think about the stability of the solution?
No, in fact the stability is great. No halts are present, even when it has low memory.
What do I think about the scalability of the solution?
No issues have been encountered so far.
How are customer service and technical support?
Customer Service:
In Latin America (my area) it could be better.
Technical Support:Great service. I only use the web support and it is accurate.
Which solution did I use previously and why did I switch?
We previously used HP Data Protector. It was very complex to work with, and susceptible to fails, so we switched.
How was the initial setup?
It is very easy to configure, and start up.
What about the implementation team?
We are a vendor.
What's my experience with pricing, setup cost, and licensing?
It offers a good cost-benefits balance.
Which other solutions did I evaluate?
We are partners of HP and Symantec, but we prefer to offer Veeam to our virtual environment customers.
What other advice do I have?
Watch the demos online, watch the YouTube channel, and use the trial version to learn about the product. It is the way to get to know the product.
Disclosure: My company has a business relationship with this vendor other than being a customer: We're a vendor of Veeam products, among others.
Solutions Architect at a tech services company with 51-200 employees
It has allowed us to restore files, emails and entire servers and it scaled well for our organization.
What is most valuable?
Instant recovery of an entire VM, as there are times when I need to do it.
How has it helped my organization?
We no longer use tapes. The restoration of files, email and entire servers have been reduced to mere minutes instead of hours or days, which it was at times.
What needs improvement?
Support for physical servers. Although we are continuing to virtualize all of our servers; there are, at this time, a few physical servers in our organization. They must be backed up as well. Currently, we have to use another vendor to backup these servers.
For how long have I used the solution?
I’ve been using Veeam Backup and Replication for about two years now.
What was my experience with deployment of the solution?
No issues encountered.
What do I think about the stability of the solution?
None so far and I don’t expect to have any issues with stability in the future.
What do I think about the scalability of the solution?
For our organization, it has scaled exceptionally well.
How are customer service and technical support?
Customer Service:
They have taken care of our needs, and been there each step of the way for us, so I would rate it as exceptional.
Technical Support:We have not had to place many calls with technical support. You could say this fact says a lot about the stability and ease of deployment. There have been a few times we have called and each time our issue was resolved in a very reasonable time frame. The engineers are very knowledgeable, not only of their product, but also of the platform & hypervisor that we use in our datacenter.
Which solution did I use previously and why did I switch?
Yes we did. Agents and licensing were getting too cumbersome and performance was not where we felt it should be.
How was the initial setup?
It was straightforward,
What about the implementation team?
We did it in-house.
Which other solutions did I evaluate?
Lets just say that Veeam B&R met or exceeded what the competition provided.
What other advice do I have?
Do your homework. Run a demo of the software. And for any backup solutions remember the three “P’s”. Plan, Plan and Plan
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Jeremy,
I just wanted to add-on to what Dmitry said regarding Veeam Endpoint Backup FREE. I would highly recommend this product as well as it is very simple to setup and use, and supports Windows Server 2008 or later. It also integrates directly with Veeam Backup & Replication v8 Update 2 or higher so that you can manage your physical endpoint backup repositories, restore points and much more from one central location.

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Like your review. I can't wait for 9.5 with the physical server agent and Nimble Snapshot integration. Going to get even better.