Veeam Data Platform Reviews

The most valuable features of this product are "explorer for exchange" and "instant vm recovery."

One of our managers lost his mail box completely and using my product's explorer for exchange function I installed only that user's mail box without turning back to all exchange back up folder.

"Veeam Vpower Technology" is the area of this product that is open for improvement.

I have been using this solution for 3 years.

I haven't encountered any issues with deployment for 3 years.

The product has a flexible and improvable structure.

As I said before the product has a versatile conformation.

I rate the level of customer service 9 out of 10.

The level of technical support is a 10 out of 10.

I have previously used many different solutions and choose Veeam for its quick and correct solutions for my problems.

The initial setup of "Veeam Backup & Replication" is straightforward and easy.

I implemented the product myself on my own. I am the responsible system engineer supervising all back up systems and Veeam Products.

Our original setup cost for this product was a fair price and we don't have any extra costs.

Before choosing this product, I evaluated products of Symantec and Acronis.

I advise this product to all system managers who need to use back up systems.

Continuous Data Backup and Replication features that allow us to have our entire Virtual Infrastructure recoverable in minutes.

Before this product we were using something else that was entirely unreliable for our company. Backups need to be counted on. In Feb of 2014 in Columbus, Ohio there was a major Power Failure downtown that was the result of a gas explosion of the corner of our Data Center. Entire Data Center was offline for a week. (Catastrophic Event could be classified as a Disaster). With a proper configuration of this product we were able to restore the Hyper-V Infrastructure to our 2nd Data Center and restore functionality to about 20 Hospitals and Imaging centers around the state of Ohio. (Tier1 systems were restored with in 30 minutes and remaining filtered in).

• Being able to Backup from Cloud Services like Azure
• Better Logging to assist you in determining root causes of failures
• Better Traffic Throttle Monitoring

18 months.

Yes but easily resolved with the support from our Sales/Tech team provided by VEEAM.

None.

Very Good.

Very Good.

Unreliable /success-failure rates.

Very Straightforward.

In-house.

Hard to say but I would say the company wouldn't be around based on the event described above.

Initial Software costs includes 3 yrs of support = $65000 for 20 HyperV Servers.

We looked at AppAssure (DELL) and CommVault.

Do your research but by far this is one of the best products out there. Agentless is a very good thing to leverage in a Backup Software.

VM Replication, Individual item restore.

Improved virtual infrastructures backup and recovery.

Backup of Physical could be improved. Additionally, customer service needs improvement.

2 years.

Customer service needs improvement.

Good.

Initial setup for Virtual was bit complex.

In-house.

Able to backup virtual servers and setup and DR for critical applications.

File recovery could be better.

Two years.

No issues with deployment.

No problems with stability.

No issues with scalability.

I would rate the customer service as a 4/5.

I would rate technical support a 5/5.

Yes, Veeam was easier to setup and use.

Easy to setup without any complexities. Finding the area to insert your license was a bit challenging.

In-house.

Between $500-1000.

No.

Very good product for a mid-range company. Backup and recovery is made easy. DR snapshots are great and easy to restore when needed.

There is no one feature that is most important. I love the ability to either restore the entire VM or just a single file if needed. We have had to restore VMs both ways and it saved us a lot of pain and money. The speed of the restore jobs was extremely quick as well.

It has given us the ability to restore our systems very, very quickly. The backups run very quickly as well, which helps us free up bandwidth on our network.

They still don’t have a plugin for use with EMC Data Domain. All else is fantastic.

We have been using Veeam Backup and Replication for about 3 years.

No problems with deployment.

We have not had issues with stability.

No.

The customer service is excellent!

Technical support is fantastic. Not only do they understand the product very well, but they also help the end user to understand how to troubleshoot the issue as well. They are also really friendly and kind.

Yes. Initially, we used Norton’s Backup Exec. We switched primarily because we were virtualizing our entire infrastructure

It was pretty straightforward in my book. I thought it was very user-friendly. The documentation is very good as well.

We did the entire implementation in-house.

Check to see if they have a plug-in for your storage vendor.

Two features are unmatched compared to other products: SureBackup and the possibility of Replication (and Virtual LAB). These are a “must”.

The tool SureBackup allows me to check, once a month in my case, the situation of my backups: I always have the truth about my backups. Regarding the tool Replication, we use it for customers who do not have large financial resources, while allowing us to have the opportunity to restore their ambient edi production in the shortest time possible.

There is always scope for improvement (in fact with the v8 version there will be improvements in fact!), But already it is great!

For 1 year.

The deployment of this product is the most simple there is. Following step by step instructions in 10 minutes is all set.

No problem of stability. At most problems can occur with very large volumes of data (for example, VM that occupy more than 7TB data ... but in this case, do not know how many other products fail to complete this operation).

It depends on the type of license you use.

Currently, we contacted the Customer Service who promptly provided us answers KB related. Little else (and I would say that is a good thing.)

Before using VEEAM, we were using Symantec Backup Exec. Unfortunately, it gave us many problems. Especially for some customers: it signaled the completion of backups, while in fact created only empty files.

As mentioned in a previous question, is extremely simple and direct.

All the infrastructure of our customers have been fully designed and implemented by us.

Given the simplicity of installation and implementation, its initial cost is very low. Of course, having the ability to automate the verification of backups, having the ability to perform a restore also from the Help Desk group and, finally, having very few problems with backup, keeps management costs remaining low.

We also evaluated the product of StorageCraft but, I would say, is too young.

It is a product with significant potential that can be positioned transversely on many case. The same reply can be made from the same VMware but we will not have a platform to test to see if it works (in VEEAM called Virtual LAb). To get a better solution, you switch to the Site Recovery Manager, but the costs are very high and certainly is a solution for much larger companies. The product is very reliable, easy to manage, and, above all, complete.

I started working with Veeam because of its replication capabilities. Later on when version 7 was released, with the addition of the tape support, I started migrating to pure Veeam environments.

Tape support is still not performing as expected (at least for my opinion) as Veeam relates to tape backup as a repository instead of a long term archive. Schedule options can be improved.

No but you need to pay attention to small things that make a big difference. 

Usually it runs very smoothly.

No, I have one rule regarding Veeam, use proxy!

I used to work with Symantec backup exec / System recovery, IBM FastBack and Arcserve each one of them has its strength and weaknesses. The reason I switched to Veeam was the native support for virtual environments.

Pretty straightforward and intuitive.

I'm an integrator so I can't rate myself.

I've tested CA ARCserve High Availability (formally XoSoft) IBM FastBack (formally FilesX) and Double-Take Availability.

The ability to restore files in a matter of seconds or minutes depending on file size and number of files to restore. I have also used the Active Directory Explorer add-on tool for recovering AD objects this is now built-in to Veeam B&R v8.

We are currently using Veeam B&R to replicate our VMware environment to a disaster recovery site, in the event of a major outage we can fail-over to our DR site. From a business continuity aspect it has removed the need for arranging warm-start DR arrangements.

The main area for improvement has come in Version 8, that is native support for tape drives and the ability to archive to tape. Although Veeam B&R v7 allows you to back up your virtual servers to disks. You still need to archive those backups to tapes for long-term storage. Veeam did not provide this facility in earlier versions so we currently use Symantec backup for archiving the "restore points" for long -term storage

Initial teething problems with replication of data between main site and the DR site but this has since been resolved.

No issues with stability of the product.

Good, you log calls initially using a customer portal site.

Again good, knowledge base articles are available. For problems requiring a specialist - remote sessions with telephone support is made available.

We previously used Commvault which is a good product but this was based on backups of Physical Server using tapes, Veeam B&R was chosen when we made the move towards virtualisation.

We had assistance from Technical Consultants as part of installation/commissioning process.

We implemented Veeam B&R as part of a wider Datacentre modernization project including replacement of the SAN and physical server infrastructure. The Technical Consultants involved were introduced as a result of the tendering process, they were part of the re-seller team and were well versed in the Veeam product at the time.

At that particular time no as Veeam was and still is the market leaders with backup of virtual servers, other companies are playing catch-up.

I would say you need to think about the long term storage of data and how you intend to archive that data.You need to fully understand the concept of "restore points" and full-incremental vs reverse-incremental backups along with the pro and cons. This information is available on the Veeam website. Finally plan as much as can before installation!

Deduplication, built-in wan accelerators, advanced monitoring, backup copy and tape drive integration, explorer for MS exchange, and replication feature.

We used to have many backup solutions for different purposes but Veeam allowed us to use just one backup solution to backup our vms and due to the granularity of the system, it allows us to restore of single objects when the vm is mounted.

Currently VEEAM doesnt back up VMs with physical raw device mappings.

2 years.

No problems with deployment.

No.

No problems with scalability.

Good.

Excellent.

Due to the flexibility and the above mentioned features.

It was a simple click to install after reading the configuration guide and following it accordingly.

I implemented it in-house.

Overall it is a good investment in that it has saved us the cost of maintaining different backup solutions within our environment.

I would highly recommend it to anyone running an extensive virtual environment.

Application Aware simplifies the backup of applications that are deployed as virtual machines. Treating VMs as VMs. Virtual lab is also another useful feature for verifying backups with SureBackup and also allowing us to deploy test environments for test/dev.

It simplifies the backup process by allowing applications that are virtualized to be treated as virtual machines. Veeam's virtual labs actually takes into account all the required dependencies of testing application servers with ease. Not all solutions have this feature.

There should be additional support for guest base backups.

I have been using this solution for more than 5+ years. I have also looked at and did competitive analysis among all the data protection solutions that are out there. Veeam is very simple and intuitive.

Nope. The solution is very simple and intuitive.

There was no stability issues with Veeam that I had encountered.

I have not encountered any issues with scalability with Veeam.

The level of customer service has actually improved over the years. Rather than a level 1 support who has no idea how to troubleshoot. It seems that the level of support is more knowledgeable these days.

I would rate it as a 4 (with 5 being the highest).

Very straightforward and intuitive for someone who has been in the data protection industry for many years.

In-house because it is very simple and intuitive.

Yes, CA ArcServe, TSM.

Try it out and you'll be very surprised at how easy Veeam is for virtualized environments.