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it_user12039 - PeerSpot reviewer
IT Project Manager at a tech services company with 501-1,000 employees
Consultant
Patch release and support are efficient and it doesn't take ages for most issues to be resolved.

What is most valuable?

It's very simple to implement and very fast to learn. One backup can be done and many restorations are possible from that backup. It's mature integrity within a virtualized environment has always been important.

How has it helped my organization?

Veeam B&R saved our many files that accidentally had been deleted. By using File Level Recovery, all of them got restored easily and in a time manner.

What needs improvement?

Not covering the physical environment is both a pro and con of the product. Many organizations still have to consider other enterprise class solutions because of their physical servers. The other thing that they need to consider is the integration between Veeam and other storage vendors to use all the array level features to make backups even faster and more efficient. I guess Veeam needs to have a look at the enterprise market and not get stuck with small or mid-range forever.

For how long have I used the solution?

I've been using and proposing this product to many customers for more than five years.

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What was my experience with deployment of the solution?

Patch release and support are both very efficient and it doesn't take ages for most issues to be resolved.

What do I think about the stability of the solution?

There have been no performance issues.

What do I think about the scalability of the solution?

It's been able to scale for our needs.

How are customer service and support?

I would rate it very highly.

How was the initial setup?

It's been easy to deploy, and I've never had any complaints from a customer.

What about the implementation team?

I did it myself and used my team in projects. I found the SureBackup implementation quite tricky, especially the health check mechanism which can be a bit confusing.

What's my experience with pricing, setup cost, and licensing?

It's not cheap for sure but in comparison with rivals it's not very pricey as well. Disaster recovery and backup solutions are not cheap and investing in them is worth much as it helps you to protect valuable data.

Which other solutions did I evaluate?

Veeam clearly stands in the middle, somewhere between simplicity and richness. I have proposed and designed backup solution based on many other products such as EMC Networker or Netbackup, but Veeam suits many customers' needs.

What other advice do I have?

The best approach would be to implement a trial in a test environment to test it and run all the features to help you decide which edition and features you need and understand the architecture needed to run it.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Chris Childerhose - PeerSpot reviewer
Chris ChilderhoseEnterprise Architect at ThinkON
ExpertTop 5Real User

Veeam has improved much since your review with storage integration, Veeam Agent for physical backups, etc. Great product as we use the Nimble Integration and the Agents for our Exchange environment.

it_user452412 - PeerSpot reviewer
Solutions Architect at FLEXdata Solutions
Real User
From our viewpoint, top features include: simple restoration capabilities and integration with NetApp Integrated Data Protection capabilities.

Valuable Features

The highly granular yet simple restoration capabilities for critical applications such as Active Directory, Exchange, SQL, SharePoint and Oracle, via an agentless single-pass backup. The deep integration with NetApp Integrated Data Protection capabilities, including controlling and managing Snapshots, SnapMirror and SnapVault, as well as the ability to provide granular, automated restoration from these protection sources. Lastly, the ability to leverage backup data copies directly for disaster recovery, test & development and/or data mining activities.

Improvements to My Organization

Veeam Backup allows FLEXdata Solutions to offer a more complete data protection strategy to our client-base, and one that delivers greater business value than the majority of legacy backup solutions in-place today.

Each organisation we work with has different data protection products and processes in place, so we are exposed to many different products and approaches. We specifically chose to partner with Veeam for a number of technical and commercial reasons. These include its rich feature set coupled with ease-of-use, strong roadmap, roadmap delivery history, simple and predictable licensing model, channel model, and deep integration with NetApp Integrated Data Protection features.

Room for Improvement

  • Scheduling functionality is not as intuitive or as flexible as it could be.
  • Some terminology can also be confusing or misleading.
  • For service providers, multi-tenancy capabilities could be enhanced.
  • Greater capabilities to protect physical hosts and applications would expand the use cases.
  • Continuous data protection (CDP) capabilities would be well received.

Use of Solution

I've been using it for 18 months.

Deployment Issues

We have had no issues with the deployment.

Stability Issues

The product is very stable.

Scalability Issues

It is highly scalable.

Customer Service and Technical Support

They’re great from a partner point of view, but I can’t comment from an end-user point of view.

Initial Setup

The initial set-up and configuration is straightforward, and the product can be installed and configured to protect data very quickly. However, like all data availability products, you must understand the data flow and the “plumbing” required to support data movement for backup, replication, and restoration activities. Most importantly, the data protection strategy must align to business requirements and expectations, so upfront design and planning is important to ensure a successful outcome.

Implementation Team

FLEXdata implement Veeam B&R for our clients, working in partnership with their in-house teams. Putting in design and planning effort upfront ensures we deliver successful outcomes to our clients.

Pricing, Setup Cost and Licensing

The Veeam B&R licensing model is very straightforward – it is licensed per-CPU socket of virtualisation host system. This provides a predictable cost model, and avoids the often crippling “virtual machine tax” that capacity–based or agent/system-based licensing structures can impose. It is also recommended to consider Veeam's bundled offers, such as the Availability Suite or procuring additional maintenance/support upfront.

Other Advice

Firstly understand the business requirements and expectations, then design and architect the deployment in line with these requirements. Ensure you get the “plumbing” right, never forgetting that the reason you backup is that one day you may have to restore. Plan and prepare for that day.

Disclosure: My company has a business relationship with this vendor other than being a customer. FLEXdata Solutions is a Veeam Gold ProPartner, and we were recently named the Veeam Rising Star ProPartner of the Year 2015 for Australia and New Zealand.
PeerSpot user
Buyer's Guide
Veeam Data Platform
June 2025
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,632 professionals have used our research since 2012.
PeerSpot user
IT Infrastructure Executive at a energy/utilities company with 51-200 employees
Vendor
By using an adequate number of backup proxies, more jobs can be executed simultaneously.

Valuable Features

Application data recovery works great in our environment especially restoring MS Exchange mailbox items. There are cases where emails or attachments which can back date to more than 12 months old are needed by users.

Improvements to My Organization

Backup and recovery windows have been significantly improved. By using an adequate number of backup proxies, more jobs can be executed simultaneously. Image replication for DRP and Sure backup to verify data consistency have also met our audit criteria for data protection objectives.

Room for Improvement

We expect to see more integrations from the software company with storage vendors. Especially on dedupe appliances and non unified storage arrays. This will help us to cut down the storage investment cost and have more flexibility on hardware choices. Also, there are demands to protect data on end user computers and devices. Hope to see more update in this area in near future.

Use of Solution

I've been using it for five years.

Deployment Issues

We have had no issues with the deployment.

Stability Issues

We have experienced slow backup performance, however it was been rectified in the latest release, and they have added a feature for processing parallel jobs.

Scalability Issues

With limited storage space available, we have to use reverse incremental backup to keep only one set of full backup on the latest date. This helps us to manage the free space and make sure fast recovery always available.

Customer Service and Technical Support

The tech support is always there to help out but you need to take note of the time difference. They don't seems to have dedicated resource to cover the APAC time zone from what I have experienced.

Initial Setup

Setup is straightforward, so just follow the wizard, but make sure you've got a plan for your storage sizing and backup retention policy. The challenging part will always be the sizing and how you place your backup proxy to make sure backup performance is top.

Implementation Team

We performed an in-house setup. You need to make sure there is a proper planning especially if snapshot backup is needed on storage array. This feature makes sure that no VM snapshot committed to a virtual server can cause a ping drop, and this is crucial on sensitive servers. The requirement to make it happen is likely to have the Veeam server running on a physical box with direct connectivity to storage array.

Pricing, Setup Cost and Licensing

Worth the money especially if you have high consolidation ratio per physical host.

Other Solutions Considered

I have tried a few other products, some of them are meant for multi-platform (virtual and physical), or as a native backup solution. We ended up with Veeam as we are a fully virtualized environment and the features and product capabilities have met our requirements.

Other Advice

It suits all the needs for a fully virtualized environment, just make sure you have proper planning on the storage sizing.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Chris Childerhose - PeerSpot reviewer
Chris ChilderhoseEnterprise Architect at ThinkON
ExpertTop 5Real User

Great review. I liked hearing about your Exchange backups and restores as we are in the process of virtualizing our Exchange to get away from Symantec. Also using Proxies is great and helps with backup times. I am especially looking forward to 9.5 with the Nimble integration coming since we are a Nimble shop.

it_user398709 - PeerSpot reviewer
Solution Architect at a tech services company with 501-1,000 employees
Consultant
Includes useful features for a virtualized environment such as those based on VMware or Microsoft Hyper-V.

What is most valuable?

It has very strong and useful features for a virtualized environment such as those based on VMware or Microsoft Hyper-V. The backup software management is user friendly.

How has it helped my organization?

Backing up a virtual environment is quicker than our previous solution.

What needs improvement?

I am expecting better support for physical tape copy. Support for backing up physical servers from the open area such as Windows and Linux servers with bare-metal restore functionality needs improvement. Support for the NDMP protocol for the several NAS devices.

For how long have I used the solution?

I've been using it for years.

What was my experience with deployment of the solution?

I had some issues at the start of the project with the performance. The problem was solved after analyzing and setting changes. I have not solved an issue with MS SQL Always-on servers with transaction lag backup. The case has so far been opened for half-year.

What do I think about the stability of the solution?

There have been no performance issues.

What do I think about the scalability of the solution?

It's been able to scale for our needs.

How are customer service and technical support?

They are very useful.

Which solution did I use previously and why did I switch?

I am currently also using using HPE Data Protector and Unitrends UEB.

How was the initial setup?

It was very simple, but after deploying the software it needed improvements in the settings to reach the goal.

What about the implementation team?

We did it in-house.

What other advice do I have?

Look at the price for the support. It is very high. Close the deal with -5 years support from the beginning.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: We're business partners
PeerSpot user
Chris Childerhose - PeerSpot reviewer
Chris ChilderhoseEnterprise Architect at ThinkON
ExpertTop 5Real User

Veeam is always improving the tape support but whether they go the Physical server route that is to still be seen. They do have the Endpoint backup software which does work very well as I use that on my physical backup servers for Veeam.

PeerSpot user
Network Operations Manager at a legal firm with 51-200 employees
Vendor
Allows us to restore from disk, tape or from our NetApp appliance snapshots.

Valuable Features:

The ability to restore both the VMs and single files is very flexible in Veeam 9. We can restore from disk, tape or from our NetApp appliance snapshots. It has a myriad of effective ways to backup and recover.

Improvements to My Organization:

By allowing us to restore from our NetApp appliance directly, we have realized a tremendous time and resource savings in our virtual environment.

Room for Improvement:

The only real issues that I’ve had have been navigating the user interface particularly with restores. I feel that more attention could be paid attention to the restore interface. It’s just not as intuitive or fluid as it could be.

Deployment Issues:

We have had no issues with the deployment.

Stability Issues:

There have been no performance issues.

Scalability Issues:

It's been able to scale for our needs.

Other Advice:

I would definitely recommend Veeam 9 for its quick and effective backups to disk, tape and even the cloud. Having said that, the restores have been reliable once completed.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Chris Childerhose - PeerSpot reviewer
Chris ChilderhoseEnterprise Architect at ThinkON
ExpertTop 5Real User

Looking forward to the Nimble integration myself to be able to do what you do with NetApp for snapshot restores, etc. Should improve backups and overall efficiency.

PeerSpot user
Senior Systems Engineer with 51-200 employees
MSP
I can quickly restore an entire VM even in a test environment.​

Valuable Features

The Backup Enterprise Manager is great as it allows me to see and manage all backup jobs from multiple Backup servers. The ability to create separate backup and replication jobs and also create failover plans. The Direct NFS Access is also a great feature for backing up VMs on our Tintri storage.

Improvements to My Organization

Previously we had been using a CDP based backup solution where an agent was installed on the guest OS. Besides taking longer to configure backups, performing a BMR was much more complicated and required creating a new VM and using a boot disk. Using Veeam has made the entire process much easier and I can quickly restore an entire VM even in a test environment.

Room for Improvement

By default, I use “Enable parallel processing” which is great to have multiple jobs run at the same time. I would like the option to disable this within the Backup Job so certain jobs run sequentially instead. Reason being, I may have an application that runs on several different VMs that I would like to keep in a single Backup Job, but if they backup at the same time such as the app server and SQL server, it causes spikes in the application. The only way around this is to create separate backup jobs scheduled to run at different times.

Use of Solution

We've been using it for two years.

Deployment Issues

We had no issues with the deployment.

Stability Issues

With Veeam v7 in conjunction with vSphere 5.5 using vSphere Flash Read Cache (vFRC), I started seeing issues with Veeam backups either failing or VM Snapshots constantly needing consolidation. This was directly related to vFRC which a stopped using in favor of a better solution.

Scalability Issues

Scaling out is very easy, especially with the newly added feature “Scale-out Backup Repository”.

Customer Service and Technical Support

Customer Service:

Customer service has always been excellent.

Technical Support:

Technically support has always been excellent, although rarely needed.

Initial Setup

Setup was not too complicated, but I do recommend deciding how you are going to use the Backup Proxies and design around that. There are a few options for backups such are Direct Storage Access, Virtual Appliance, and Network. The Network backup is great with a 10Gb network, but I recently switched to take advantage of the Direct NFS Access. I have also used the Direct Storage Access with NetApp when it was added to version 8, but this has since been replaced with Tintri storage. There is also a matter of the Guest interaction proxy that does application-aware processing for Exchange, SQL, Domain Controllers, etc. I tend to set this up with more restrictions so not all proxies can access all subnets. Veeam does automatically select the correct proxy based on subnet which makes it easy once you have completed your initial setup.

Implementation Team

I designed and implemented it myself.

ROI

I am using the Veeam Service Provider solution where you pay per VM that is being backed up. So, the ROI is basically from the day you deploy it.

Pricing, Setup Cost and Licensing

If you are an Enterprise and you think the price tag may be high, contact a Veeam Service Provider and see how they can help.

Other Advice

Make sure you do your research before deciding to purchase a different product other than Veeam even if that include reaching out to someone like myself that has used the product. You will see other products that don’t use snapshots and claim to be better, or don’t cause VM stun because their product is different. The fact is a lot of this depends on your underlying infrastructure especially storage. If your infrastructure is old or using slow storage, then any product may not be easy to implement without issues.


Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Chris Childerhose - PeerSpot reviewer
Chris ChilderhoseEnterprise Architect at ThinkON
ExpertTop 5Real User

Nice review. I really like that suggestion about Parallel Processing option within a job as you mentioned. It makes sense to have this for jobs that contain multiple servers for an Application. Hopefully Veeam implements this in a future version.

PeerSpot user
IT Senior System Engineer, Data Integrity and IT Pharma Automation systems migration consultant at a tech services company with 51-200 employees
Real User
Virtual and Backup infrastructure monitoring solution

What is most valuable?

Here theyare features that I appreciated:

  • Immediate alerting
  • Scheduled historical reporting
  • Unique enterprise backup console view
  • One settings point location
  • Infrastructure view
  • Business view
  • Data protection View
  • VM

How has it helped my organization?

This product gave us the ability to have a single notification point about global infrastructure.

Veeam console is well integrated with Veeam Backup & Replication so, we can view, at the same time, backup health and disaster recovery replication between different sites. The historical reporting feature, gave us the ability to understand any weakness and possible strange behavior to be investigated.

In any case, we utilized Veeam One and B&R in conjunction with other monitoring software to have a complete and real time situation of our infrastructure (network devices, applicative problems etc).

What needs improvement?

It would be really appreciated if Veeam One could provide an OS and program monitoring solution for the VM ( exchange monitoring and queue, event viewer, Active Directory, DHCP, DNS etc) and improve grant processes to apply in case of any infrastructure problems.

For how long have I used the solution?

I started using it since 3 years ago in conjunction with other monitoring solutions (SCOM 2012, OpManager, VirtuaWin, Netwrix, Nagios

What was my experience with deployment of the solution?

I had problems getting Veeam One and Veeam Backup & Replication to coexist on the same server.

What do I think about the stability of the solution?

Sometimes, I needed to reboot the server if it was on for a long time. I also had some performance problems if it was implemented on an old server.

What do I think about the scalability of the solution?

Scalability wasn't an issue, but I had problems with the license files when we bought new licenses.

How are customer service and technical support?

Customer Service:

It was good.

Technical Support:

They were great and well prepared.

Which solution did I use previously and why did I switch?

About virtual host, I utilized (and I am still using), Nagios, Netwrix, OpManager but I am preferring them only for OS, network devices, bandwidth utilization and application server monitoring.

I liked Veeam One about VMware and HyperV server monitoring

How was the initial setup?

Initial setup was quite straightforward and easy.

What about the implementation team?

I implemented it on my own.

What was our ROI?

An excellent disaster recovery plan, backup replication, and real time monitoring.

What's my experience with pricing, setup cost, and licensing?

Initial setup was €10,000 in conjunction with Veeam Backup & Replication Enterprise Edition with different sites/hosts to monitor. The day to day cost, is meanly relative licensing and minimal time to maintaining it.

Which other solutions did I evaluate?

  • SCOM 2012
  • OpManager
  • Nagios
  • Netwrix

What other advice do I have?

If you already utilize Veeam Backup & Replication, it would be very important that you utilize this product to manage them together. (Other than essential licenses, the enterprise version gives you a single monitoring/backup console that sounds great).

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user215724 - PeerSpot reviewer
it_user215724IT Senior System Engineer, Data Integrity and IT Pharma Automation systems migration consultant at a tech services company with 51-200 employees
Real User

Your adjectives are the more suitable about Veeam products (fast, easy and safety) like other adjectives about previous backup tools.

See all 2 comments
it_user390111 - PeerSpot reviewer
System Engineer at a computer software company with 501-1,000 employees
Vendor
Veeam Cloud Connect is a new feature that will make integrating service providers even more simple to store backups outside your datacenter

Originally posted at http://www.v-strange.de/index....

Veeam released the new version of Backup&Replication v8. The new version contains more than 200 new features and functions and several bugfixes to v7 patch3.

Additionally v8 GA code will include a workaround for the newly found VMware CBT bug.

As a VCP we already got access to the RTM code so I had already the chance to take a closer look to the new features. Most of them are improvements "under the hood" and only a few could be seen as "killer features" but they all make VBR an even better and more comprehensive backup solution.
Let's have a look at the "What's new" document to see which features are really cool and a must-have. You can find the document here.

  1. Storage Snapshot Integration for NetApp. For all NetApp customers a must-have as Veeam extends the features of NetApp snapshots.
  2. Veeam Explorers for Active Directory and SQL Server. Especially the SQL Explorer and the added transaction log handling is one of the most demanded features of v8.
  3. EMC DataDomain boost integration. For all of the EMC customers that want to speed up storing backups to DataDomain systems.
  4. Encryption. Now you can encrypt your backup files to protect them if you store them outside your security barrier.
  5. Enhanced replication and failover plans. This is cool if you thought about buying VMware Site Recovery Manager as most features of SRM can now be delivered by Veeam.
  6. Veeam Cloud Connect. This new feature will make integrating service providers even more simple to store backups outside your datacenter. Tape is now one step closer to the edge...
  7. Backup I/O control. This feature will reduce load on production datastores during backup times when latency incraeses above a given threshold.
  8. Self restore portal. This feature will give local admins of backed up VMs to recover objects directly from within the VM thus reducing load on the backup admins or service desk.
  9. Forever incremental backup mode. This is a real killer feature. Standard incremental mode is fast but needs synthetic fulls to be reliable consistent. Reversed incremental backup is slower (up to 3x) but doesn't need synthetic fulls. Forever incremental combines the best of both worlds by allowing to create only incrementals but injecting older incrs into the full to reduce the number of restore points. Cool......
  10. Pre-job-script. Everyone ever had to handle pre and post backup scripts know that you have to switch to VMware Tools quiescening. This is unreliable and a bit strange to configure so integrating this functionality into Veeam is a pain killer.
  11. Parallel Guest File Indexing. Formerly you had to wait for the indexing to finish before the backup started. On large fileservers this could easily take 10-30mins. Now indexing is done during the backup.
  12. Linux guest file indexing. Self-explaining.
  13. Snapshot Hunter. This feature wills can for orphaned snapshots similar to the "Consolidation needed" feature in vSphere 5.x. This will add additional security as orphaned snapshots are now being discovered and consolidated automatically.
  14. Remote tape server. For all that still use tape you can now delegate the tape role to any Windows based server known to Veeam.
  15. Dedup storage support. Additional support for ExaGrid and HP StoreOnce dedup devices.
  16. SAN restore for thick provisioned disks. For thin provisioned disks it's still a performance problem so it's currently not supported but thick provisioned disks work. If you use 10GbE this feature isn't very important for you.

All other features raise the easiness of backup handling but can be considered to be minor enhancements. Some new features are already included in other backup tools and simply make Veeam more comfortable but that's okay.

I still miss some functionality and hope it will be added to VBR in the next releases:

  1. Support for DataCore storage. We have plenty of DataCore users here that also use Veeam. It shouldn't be that difficult to add DataCore to the list of supportet storage vendors.
  2. Search for folders in Enterprise Manager FLR. You're still restricted to searh for files but what if your user deletes a whole folder and can't remember the name of any file within this folder?
  3. Higher level of integration of VBR into VMware vSphere web client. Though you can now start VeeamZIP backups from within the web client, standard backup or replication jobs are still unavailable to configure or even start from the vSphere client. As EM can handle these options and fully supports RESTful API it shouldn't be a big problem for a tighter integration.
  4. Why do you still need EM to do 1-click restores? It would be much easier to search for files from within the Veeam GUI rather than using a second "application" for restoring single objects.
  5. vPower NFS on Linux repositories as NFS is native on Linux and should be a bit faster than the emulation on top of Windows.

Nevertheless, as far as I can see from the first real-world tests and the what's new document, Veeam Backup&Replication is getting more and more mature and can easily be an option for higher-priced backup tools. If they now add an extended support for physical systems why should you use any other tool than this one?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Chris Childerhose - PeerSpot reviewer
Chris ChilderhoseEnterprise Architect at ThinkON
ExpertTop 5Real User

Nice review.  v9.5 has come even further than v8 from your review with multiple enhancements and updates including Nimble Storage integration. Also Update 1 has vSphere 6.5 support which is very welcomed.

Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.