The ease of use and reliability of this solution are real assets. Also, it has an ease of use to work with a third party vendor.
Systems Administrator at a financial services firm with 201-500 employees
Gold standard for backup and recovery
Pros and Cons
- "Veeam is the gold standard for backup and recovery. The ease of use and reliability of this solution are real assets. Also, it has an ease of use to work with a third party vendor."
- "The virtual sandboxes seem complex to setup, so I have not invested time in leveraging this feature. It would be nice if this feature was more user-friendly."
What is most valuable?
What needs improvement?
The virtual sandboxes seem complex to setup so I have not invested time in leveraging this feature. It would be nice if this feature was more user-friendly.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
This product has been very stable. Any issues that have come up are quickly resolved.
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What do I think about the scalability of the solution?
I have not experienced issues with scalability. I have deployed Veeam in two different environments for different employers of mine and both have been very solid. I am currently using ExaGrid as my backend storage and it has worked very well with Veeam.
How are customer service and support?
I would give the tech support team a rating of nine out of ten.
How was the initial setup?
The initial setup was very straightforward. I actually had a POC backing up our entire data center to an old SAN setup within a day.
What other advice do I have?
Veeam is the gold standard for backup and recovery. If you have a primary virtualized environment, it is a great choice. Veeam's agent for physical servers works well on our few remaining physical servers.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
CIO at Robusta Technology & Training
Optimal calculations for storage systems for operation and backup on DCV, HCI
What is our primary use case?
Transforming from the physical system to virtualization -- vSphere or Hyper-V, KVM and then monitoring reporting infrastructure.
How has it helped my organization?
The most important problem in the data center system is to monitor and calculate real-time, to be able to accurately forecast or monitor for troubleshooting (not all software can do it).
What is most valuable?
- Optimal calculations for storage systems for operation and backup on DCV, HCI
- Stability and VM loading of the data center.
We have problems with IOPS calculations real-time, uncontrollable IOPS of storage leads to storage infrastructure errors.
What needs improvement?
The additional features are:
- Running control of both network and IOPS on physical infrastructure
- Predicting compatibility requirements to transfer resources from physical to virtual to meet backup RPO and RTO within 15 minutes
- Especially adding application objects to backup VM cluster (Oracle RAC, SQL cluster, AD delegation, Exchange DAG, MySQL Cluster).
For how long have I used the solution?
One to three years.
Disclosure: My company has a business relationship with this vendor other than being a customer:
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March 2025

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845,564 professionals have used our research since 2012.
Server Administrator III at a university with 5,001-10,000 employees
It is a good solution for backups and reporting.
Pros and Cons
- "It is a good solution for backups and reporting."
- "The tech support needs improvement."
What is our primary use case?
My primary use case for this product is for backups and reporting.
What is most valuable?
The most valuable feature is the reporting feature. It is a very visual product.
What needs improvement?
I think that the tech support could be improved a bit.
For how long have I used the solution?
One to three years.
How is customer service and technical support?
I would rate the tech support an eight out of ten. It needs improvement.
How was the initial setup?
I was not present during the initial implementation of the product.
What's my experience with pricing, setup cost, and licensing?
I would suggest to others that they buy the full license when purchasing this solution.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT manager at a wholesaler/distributor with 501-1,000 employees
It allows us to recover email and items from the Exchange and Active directories, although scheduling backups could be improved.
What is most valuable?
Recovering single emails from Exchange and single items from Active Directory.
What needs improvement?
A different kind of scheduling. We would like to do backup twice a day.
For how long have I used the solution?
I've used it for one year.
What was my experience with deployment of the solution?
Once we had an upgrade issue, but the excellent support from Veeam solved it fast.
What do I think about the stability of the solution?
No issues encountered.
What do I think about the scalability of the solution?
No issues encountered.
How are customer service and technical support?
Customer Service:
5/5
Technical Support:5/5
Which solution did I use previously and why did I switch?
We used MS Data Protection Center, but MS changed the deployment model. DPM became part of a bigger solution which did not fit our needs.
How was the initial setup?
We are working with two backup servers. It took a little time to figure out how to take a backup of the backup.
What about the implementation team?
We did it in-house.
Which other solutions did I evaluate?
No other options evaluated.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Support Services Manager with 51-200 employees
Has improved backup recovery time significantly
What is most valuable?
- Ease of use
- Reliability
How has it helped my organization?
It's improved backup recovery time significantly, and makes backup testing a breeze.
What needs improvement?
I can't think of any.
For how long have I used the solution?
I've used it for five years.
What was my experience with deployment of the solution?
No issues with deployment.
What do I think about the stability of the solution?
No issues with stability.
What do I think about the scalability of the solution?
No issues with stability.
How are customer service and technical support?
Customer Service:
9/10.
Technical Support:8/10.
Which solution did I use previously and why did I switch?
Used to use vRanger. Switched to Veeam as "it just works" as their slogan suggests.
How was the initial setup?
Setup is straightforward. There are excellent installation and administration guides which help with this process.
What about the implementation team?
We implemented it in-house.
Which other solutions did I evaluate?
- vRanger
- Backup Exec
What other advice do I have?
For backup of VMware environments, you cant really go wrong with Veeam.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Systems Administrator at a tech services company with 51-200 employees
Two features are unmatched compared to other products: SureBackup and the possibility of Replication (and Virtual LAB).
What is most valuable?
Two features are unmatched compared to other products: SureBackup and the possibility of Replication (and Virtual LAB). These are a “must”.
How has it helped my organization?
The tool SureBackup allows me to check, once a month in my case, the situation of my backups: I always have the truth about my backups. Regarding the tool Replication, we use it for customers who do not have large financial resources, while allowing us to have the opportunity to restore their ambient edi production in the shortest time possible.
What needs improvement?
There is always scope for improvement (in fact with the v8 version there will be improvements in fact!), But already it is great!
For how long have I used the solution?
For 1 year.
What was my experience with deployment of the solution?
The deployment of this product is the most simple there is. Following step by step instructions in 10 minutes is all set.
What do I think about the stability of the solution?
No problem of stability. At most problems can occur with very large volumes of data (for example, VM that occupy more than 7TB data ... but in this case, do not know how many other products fail to complete this operation).
What do I think about the scalability of the solution?
It depends on the type of license you use.
How are customer service and technical support?
Currently, we contacted the Customer Service who promptly provided us answers KB related. Little else (and I would say that is a good thing.)
Which solution did I use previously and why did I switch?
Before using VEEAM, we were using Symantec Backup Exec. Unfortunately, it gave us many problems. Especially for some customers: it signaled the completion of backups, while in fact created only empty files.
How was the initial setup?
As mentioned in a previous question, is extremely simple and direct.
What about the implementation team?
All the infrastructure of our customers have been fully designed and implemented by us.
What's my experience with pricing, setup cost, and licensing?
Given the simplicity of installation and implementation, its initial cost is very low. Of course, having the ability to automate the verification of backups, having the ability to perform a restore also from the Help Desk group and, finally, having very few problems with backup, keeps management costs remaining low.
Which other solutions did I evaluate?
We also evaluated the product of StorageCraft but, I would say, is too young.
What other advice do I have?
It is a product with significant potential that can be positioned transversely on many case. The same reply can be made from the same VMware but we will not have a platform to test to see if it works (in VEEAM called Virtual LAb). To get a better solution, you switch to the Site Recovery Manager, but the costs are very high and certainly is a solution for much larger companies. The product is very reliable, easy to manage, and, above all, complete.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System Administrator at a recreational facilities/services company with 1,001-5,000 employees
This really is a top notch product. Stability and ease of use well worth the money.
What is most valuable?
The ease of use is the most valuable to me. I was able to save so much time in my day because the product did exactly what it said it would do. Veeam makes backup what it should be, set up back up jobs and when you need to restore something, click a couple buttons and restore. The speed of backups is also very valuable, it is amazing how fast backups and restores take place compared to other products.
How has it helped my organization?
There was a lot of time spent using other backup products in the past, and the best part about Veeam is its ease of use. I am able to spend my time doing other tasks instead of babysitting my backup strategy.
What needs improvement?
I never run into any stability issues with Veeam. It's almost too good to be true. I setup my jobs, run them, get the e-mail that they are finished and done. Veeam has never failed me.
For how long have I used the solution?
I have been a Veeam customer for about 3 years.
How are customer service and technical support?
I would rate the customer service 10 out of 10, every time that I have contacted Veeam the support has been fast and friendly even for the smallest issues.
Which solution did I use previously and why did I switch?
We previously used Backup Exec, we switched because we backups were becoming a huge headaches. We always had little issues with the product, but the problems just seemed to keep adding up and jobs were failing more and more.
How was the initial setup?
The initial setup was really straightforward, its a simple software install and setup that even a child could take care install and setup.
Which other solutions did I evaluate?
I evaluated Symantec Backup Exec 2012 and Unitrends UEB.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director of IT Operations and Infrastructure at a insurance company with 5,001-10,000 employees
Fast backup speeds, helpful support, and scalable
Pros and Cons
- "Veeam Backup Replication is easy to use and has high performance. The backups are very fast. It's a complete solution that fulfills our current needs."
- "The replication functionality only works for VMware environments. Veeam has a backup agent for AIX operating systems, and we will like to see the replication functionality available for the AIX operating system. Additionally, if the backup functionality for AIX to be included in the Veeam console would be an advantage."
What is our primary use case?
We use Veeam Backup Replication for our backups, for Windows, Linux backups, AIX backups. We also use it for backups for Office 365 mailboxes and files.
What is most valuable?
Veeam Backup Replication is easy to use and has high performance. The backups are very fast. It's a complete solution that fulfills our current needs.
What needs improvement?
The replication functionality only works for VMware environments. Veeam has a backup agent for AIX operating systems, and we will like to see the replication functionality available for the AIX operating system. Additionally, if the backup functionality for AIX to be included in the Veeam console would be an advantage.
For how long have I used the solution?
I have been using Veeam Backup Replication for approximately three years.
What do I think about the stability of the solution?
Veeam Backup Replication has been stable.
What do I think about the scalability of the solution?
The scalability of Veeam Backup Replication is good.
How are customer service and support?
We have contacted the support and they are very good.
How was the initial setup?
The implementation of Veeam Backup Replication was at a medium level of difficulty. It was not completely easy, or complex.
The full deployment took approximately four months.
What other advice do I have?
I would recommend others to use this solution.
I rate Veeam Backup Replication a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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afaik, you can schedule the job to run it as often as you need. you can read more here helpcenter.veeam.com