Our company is an integrator, and we are offering the Veeam solution for our existing clients and some prospective clients. We currently have 10 to 15 clients.
Manager, Cloud workload Migration & Onboarding Lead at Globe Telecom
A straightforward solution that comes with good support and can be used as an alternative approach for migrating from on-premise to cloud or for disaster recovery
Pros and Cons
- "It is a straightforward solution; there is no need for a dedicated technical person to do the backup and replication, and Veeam is very straightforward when it comes to doing the replication."
- "It needs to support more applications. In terms of supported applications, Oracle SQL and Office 365 are supported, but I am not sure if it supports Linux-based applications. That's why I'm looking for an alternative. I am currently testing Commvault. The advantage of Commvault is that a lot of applications are supported with it. I am not sure if CIFS is currently supported. It would be nice to have this feature in case it is not already supported"
- "It needs to support more applications."
What is our primary use case?
What is most valuable?
It is a straightforward solution. There is no need for a dedicated technical person to do the backup and replication. Veeam is very straightforward when it comes to doing the replication.
What needs improvement?
It needs to support more applications. In terms of supported applications, Oracle SQL and Office 365 are supported, but I am not sure if it supports Linux-based applications. That's why I'm looking for an alternative. I am currently testing Commvault. The advantage of Commvault is that a lot of applications are supported with it.
I am not sure if CIFS is currently supported. It would be nice to have this feature in case it is not already supported.
For how long have I used the solution?
I have been using this solution for over a year now.
Buyer's Guide
Veeam Data Platform
August 2026
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
914,109 professionals have used our research since 2012.
How are customer service and support?
Veeam offers good support. After you get their product, they provide online support. You just need to raise a ticket, and then someone from global support will contact you. I'm okay with Veeam's support.
How was the initial setup?
It is very straightforward. You just need to spin up the virtual machine and enter proxy, and then you can start the backup.
The deployment takes a couple of hours. It takes a maximum of two or three hours to deploy it for an enterprise. It is a really straightforward solution. To deploy it for an enterprise, you need at least two to three resources.
What other advice do I have?
This solution could be used as an alternative approach for migration from on-premise to cloud or for disaster recovery. If you have two data centers and you need to replicate the primary virtual machines to another site, this can be an option.
I would recommend this solution to others. I would rate Veeam Backup & Replication a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Account Manager at a tech services company with 51-200 employees
Reliable, affordable and user friendly
Pros and Cons
- "Veeam Backup & Replication is a great alternative to what is out there. Some of the backups just allow an agent backup to the cloud. You can back up a thousand different ways, but this is a great way to keep a customer and a company in compliance in that they've got their data secure onsite and offsite. The data being transferred to the NAS at the customer's location and also the data being sent to the cloud is encrypted in transit and it's also encrypted at rest so that nobody is going to be able to hack into that. No one will have the keys to do that."
- "Veeam is good up until 300 VMs."
What is our primary use case?
Our primary use case with Veeam Backup & Replication is to backup critical data. We would recommend that a person put on a Veeam backup service so that in a disaster recovery scenario you set what has to come back up first because that is going to be the critical information that has to go back up as quickly as possible. You can put anything on critical servers, but we recommend that you use it for critical data that it is going to be restored within a four hour timeframe.
Veeam Backup & Replication can be deployed as agent-based or you can set it up to replicate back to a NAS, some sort of device onsite, so that a copy of your data goes to the device onsite and another copy goes to a data center for a backup as well. Then, if that server crashes, the device that's at the location has the latest copy of the good data from where they get the backup.
How has it helped my organization?
Veeam Backup & Replication has most definitely improved our organization because it saves the IT a lot of headache.
What is most valuable?
Veeam Backup & Replication is a great alternative to what is out there. Some of the backups just allow an agent backup to the cloud. You can back up a thousand different ways, but this is a great way to keep a customer and a company in compliance in that they've got their data secure onsite and offsite. The data being transferred to the NAS at the customer's location and also the data being sent to the cloud is encrypted in transit and it's also encrypted at rest so that nobody is going to be able to hack into that. No one will have the keys to do that.
The dashboard is very, very easy to understand. We do demonstrations all the time with customers just to show them. If they've lost particular files because of a server going down, we can retrieve those files for them and quickly bring those files back up. So in a disaster recovery where you've got a location that's either been hit with a tornado, a hurricane, an earthquake, or whatever the disaster might be, this company and customer has to be up, then this data is secured offsite as well, and can be pulled down either to a VM, a virtual machine, or to another physical server. It is just a matter of how fast your internet connection is.
What needs improvement?
Until internet connectivity becomes standard all over the country and all over the world, as far as minimum speeds, the main thing would be just making sure that your data is being transferred as quickly as possible, that the data transfers are seated correctly, and that the replication takes place and is monitored. The service can be managed or unmanaged, it just depends on the customer's IT ability as to how much or how little we can help.
There is always room for improvement on anything, but at this point I think it's perfect. But I'm sure there are other things that customers are wanting that Veeam could probably put in their next update or patch. But at this point I don't have any information on that.
As companies grow, it just depends on what their needs are as to what we can help them with as far as the recovery is concerned. Larger businesses with more than 300 VMs would be a perfect scenario for Rubrik. Veeam, I think is good up until 300 VMs. With other services that we have, it could be lower than a hundred VMs, but it seems that Veeam is in a good spot.
For how long have I used the solution?
I have been using Veeam Backup & Replication for probably the last four years.
What do I think about the stability of the solution?
This solution runs very smoothly unless there is a server that goes offline on a customer's site that we don't know about, but other than that, the service is rock solid.
What do I think about the scalability of the solution?
The scalability is pretty much straightforward. It's just like updating software. For anybody that has a little bit of sense about how to update services it is pretty straightforward and simple.
Our clients are a mixture of small, medium and large businesses and they are all over the country.
How are customer service and technical support?
I do sales, so I'm the one that is responsible for selling the sizzle. My IT folks, my engineers, are the ones that face Veeam the company. I would say that the majority of the companies that we deal with in backup and recovery are very, very responsive and I feel Veeam is the same way. It's a great software package, it is inexpensive and it does a lot of things that IT companies and people in general want to see.
Which solution did I use previously and why did I switch?
We use EVault software and Carbonite backups, it just depends on the customer. If you can tolerate 12 to 24 hours of being out of service, then we have other backup services that are right in the ballpark in pricing, but just older technologies. Nowadays everything is like McDonald's and I want it now. I want my hamburger now and I want my data now. It is getting to where customers want that faster RTO and RPO so that they can have their company back up and making money as quickly as possible.
How was the initial setup?
The initial setup is pretty straightforward if you've got a person that knows how things go. Most midsize and large companies will have an IT person on staff that would understand that. If they don't understand it, of course our guys, our engineers, can train them for that and show them which way to go. But normally IT people are pretty familiar with dashboards.
What other advice do I have?
My advice to anyone considering Veeam Backup & Replication would be to definitely demo it and see what you think about it because you can't try it before you buy it, and see how it works in your environment. I'm not too sure if there are any trials that go on for a month at a time, but it depends on the customer. If they decide that this is something good for them, then we move forward with it and adjust as we go. But the majority of our customers know what Veeam is and have seen the product out there, because I send a lot of information out via LinkedIn and send emails to my customers about those services. It would just depend on whether it was an attorney's office, a hospital, whatever he is, but those folks would want to have their data as quickly as possible.
On a scale of one to ten, I would give Veeam Backup & Replication a 10.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Veeam Data Platform
August 2026
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
914,109 professionals have used our research since 2012.
Director of Information Technology and Communications at Enertotal sa esp
Stable, scalable, easy to setup, offer good support
Pros and Cons
- "It's not complex to replicate and back up the system."
- "I would like to see the replication and a recovery plan of the servers in the cloud. It's very important."
What is our primary use case?
We use this solution for virtualization with VMware. I have approximately 50 servers. We also use it for replication of the file server.
How has it helped my organization?
There haven't seen any changes to the way the organization has improved.
What needs improvement?
I would like to see the replication and a recovery plan of the servers in the cloud. It's very important.
For how long have I used the solution?
I have been using this solution for three months.
We use one of the first versions of this product.
What do I think about the stability of the solution?
It's a stable product. I would rate it an eight out of ten.
What do I think about the scalability of the solution?
It's a scalable solution.
In our company, we have one administrator and one other operator who use it. One person for each server.
Based on the orders we receive, we will continue to use this product.
How are customer service and technical support?
Technical support is good. I would rate them an eight out of ten.
Which solution did I use previously and why did I switch?
Previously, I was using IBM Spectrum.
Three months ago, I made the decision to change to Veeam Backup & Replication because IBM solutions are expensive.
IBM is very good software, but the problem is the cost. I would rate IBM a ten out of ten.
I was also using Acronis, but I wasn't sure of it. I did not have the experience with it.
How was the initial setup?
The initial setup is straightforward. It's easy.
It's not complex to replicate and back up the system.
What about the implementation team?
We used an integrator, reseller, and a public consultant, which was very expensive.
The experience was good but it was a bit of a process with a bit of a struggle.
What's my experience with pricing, setup cost, and licensing?
This is an expensive product, so reducing the cost would be an improvement. The difference between IBM and Veeam Backup & Replication is insignificant.
It is approximately $4,000 to $5,000 for the purchase of the product and I paid an additional $2,000 for the renewal.
What other advice do I have?
For large enterprise companies, I would suggest IBM, but for small companies, I would recommend Veeam Backup & Replication.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Infrastructure Architect at Grupo Protege
Stable, scalable, and affordable
Pros and Cons
- "The solution is quite stable."
- "The solution's most valuable aspect is its ability to make use of an appliance to use as a staging disk to allow us to make fast recoveries directly from the bridge, helping us avoid using the communication links."
- "The initial setup was not straightforward or easy. It was difficult and complex."
What is our primary use case?
We do backups of our hyper-real environment and our branch office environment and we have servers running on the 2012 version.
How has it helped my organization?
Previously, we had to manage the tapes and backups locally. When we needed to restore data, we needed to ask for people in the branch offices to insert the tapes and manage everything manually. When we deployed this solution, we no longer had to contact people on-site, to make these actions happen.
What is most valuable?
The solution's most valuable aspect is its ability to make use of an appliance to use as a staging disk to allow us to make fast recoveries directly from the bridge. This helps us avoid using the communication links
What needs improvement?
The cyber recovery and cyber protections need to be improved within the solution. Right now, they are quite limited. They need to be more extensive and more robust. It would be good to have machine alerts within the technician service in order to be more accurate and go more deeply into the process of validation for the backup data.
We see some limitations in the way that data is analyzed and the market update for the archive is handled.
The initial setup was not straightforward at all.
For how long have I used the solution?
I've been using the solution for about two years at this point. It hasn't been too long.
What do I think about the stability of the solution?
The solution is quite stable. We haven't had any issues with its reliability. There aren't bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
We don't see any limitations when it comes to scalability. We haven't experienced any either. The scalability is quite good. If a company needs to expand it, it can do so.
We have about 5,000 users on the solution.
How are customer service and technical support?
We don't directly contact technical support. Our service provider might if there are issues. However, if there are any problems, we've noticed that they are resolved quickly, and therefore I can assume technical support is pretty good. We don't have any complaints.
Which solution did I use previously and why did I switch?
We previously used HP's Data Protector. We switched solutions when we switched service providers.
How was the initial setup?
The initial setup was not straightforward or easy. It was difficult and complex. We experienced some issues early on and needed to make some updates and figure out some workarounds to put it into production.
The deployment took five or six months to put everything into action. It was a long process.
I'm not sure exactly how many people are needed for maintenance.
What's my experience with pricing, setup cost, and licensing?
The contract we have for this solution is affordable. It's not too expensive. That said, I don't know the exact pricing. I don't handle billing or licensing at my organization.
Which other solutions did I evaluate?
We evaluated other service providers, not other backup solutions. Other service providers came with HP Data Protector, NetBackup, and Commvault as solutions they offered.
I'd say that Commvault is a more comprehensive solution if I were to compare it directly to Veeam.
What other advice do I have?
A few months ago, about two months, I was in a meeting and I asked my service provider which version we were using. They said that we were using the latest version. I don't know if it's still the latest version, however, if it not the latest, it's almost the latest.
We access our backup through a service provider.
We're in the process of looking for more protection services to better guard against attacks.
I'd advise those considering the solution to look carefully at the licensing. In the beginning, we experienced some troubles with the licensing models that were acquired by service provider. That caused some limitations. It was a major concern for us at first and might be a major concern for others.
In general, I would recommend the solution. I'd rate it at an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Data Protection Specialist at Tech Mahindra Limited
A stable solution that makes it easy to backup and replicate many central sites and remote sites
Pros and Cons
- "If you have a lot of central sites and remote sites, you can easily set up the replication and make it easier."
- "Their technical support is excellent."
- "The reporting feature can be improved."
- "Veeam Backup and Replication is a very good product, but there's room for improvement."
What is our primary use case?
We use Veeam Backup and Replication for image backups.
What is most valuable?
We use Veeam Explorer for Exchange for single item restores and to restore mailboxes, which is good. With SQL Explorer, you can access SQL, and it's got some good tools that are integrated into the product.
The Veeam physical backups for Windows is good, but I'm not sure about other operating systems. If you have a lot of central sites and remote sites, you can easily set up the replication and make it easier.
What needs improvement?
Veeam Backup and Replication is a very good product, but there's room for improvement. For example, if you have to set up multiple servers, there's a lot of work to configure and set up projects. But once it's set up, it's very easy to manage. I think you have to resize it in the data center, and then it's pretty simple. We can integrate the storage, and you can use data resizing and do a lot more.
The reporting feature can also be improved. Version 10 has come up with a better report, but version 9.4 isn't so good. I mean, it doesn't show whether we can allow customization of reports and more.
For how long have I used the solution?
I have used Veeam Backup and Replication for one year.
What do I think about the stability of the solution?
Veeam Backup and Replication is very stable. I haven't faced any problems with it so far.
How are customer service and technical support?
Their technical support is excellent. Whenever I have contacted Veeam support, they were very good, very helpful, and supportive. Their website is a very good support site as well.
How was the initial setup?
The initial setup is straightforward, and it took us about an hour to deploy.
What's my experience with pricing, setup cost, and licensing?
I'm told that Veeam Backup and Replication is a cost-effective solution, and it's very competitive in terms of pricing. It's cheaper, and it's going to be up ahead of the competitors in terms of pricing by sockets. Compared to other vendors, they're much cheaper, and Veeam is almost everywhere now.
What other advice do I have?
Veeam is very good.
On a scale from one to ten, I would give Veeam Backup and Replication an eight.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
IT Analyst at Deschutes County
Rock solid, great scalability, and great support
Pros and Cons
- "It is a rock-solid backup solution. That's all, and that's what we were asking for."
- "It has improved our organization; I don't have to spend all day troubleshooting backups, so it has freed up a lot of time."
- "They fixed everything that I was hoping for. It is pretty good. There were a few things in 9.x that I was wishing for, and they came true in version 10. We were looking for retention without having to make a copy job. We're getting ready to migrate m365 to the cloud. I haven't dived into it to make sure, but I wish the m365 backup would integrate into the current console so that we don't have to use two different consoles."
What is our primary use case?
Our use case is about a hundred VMR servers and maybe a handful of agents.
How has it helped my organization?
It has improved our organization. I don't have to spend all day troubleshooting backups, so it has freed up a lot of time.
What is most valuable?
It is a rock-solid backup solution. That's all, and that's what we were asking for.
What needs improvement?
They fixed everything that I was hoping for. It is pretty good. There were a few things in 9.x that I was wishing for, and they came true in version 10. We were looking for retention without having to make a copy job.
We're getting ready to migrate m365 to the cloud. I haven't dived into it to make sure, but I wish the m365 backup would integrate into the current console so that we don't have to use two different consoles.
For how long have I used the solution?
I have been using this solution for maybe two years. I use it daily.
What do I think about the stability of the solution?
It is rock solid. We didn't have any issues.
What do I think about the scalability of the solution?
Its scalability is great. They have scale-out backup repositories where you can add more extents, so it'll grow with you. You just buy more space or another server and then add it into the scale-out backup repository.
Primarily, there are six users, and I'm the primary one. We're all in the operation center.
How are customer service and technical support?
Their technical support is great. They're quick, very knowledgeable, and very proficient. I would give them a ten out of ten.
Which solution did I use previously and why did I switch?
We used Unitrends before this, and it was constant babysitting. It worked great for that time period, but once we migrated to VMware, we decided to try one of the industry standards. It has really paid off for us. Unitrends was quite a bit more expensive.
How was the initial setup?
Now that I understand it, it would probably be simple, but initially, it was a kind of interesting concept. It was a little bit complex, and we had a vendor who configured it for us, but we battled it until we got it all configured the way we wanted. The biggest issue was the space for making the backups. We didn't realize how much space we would use.
What other advice do I have?
Don't waste your time. Go ahead and do it.
I would rate Veeam Backup & Replication a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Technical Consultant at a tech services company with 501-1,000 employees
Automatically adapts to your environment, offers one-click restore, and we are pleased with the support
Pros and Cons
- "The most valuable feature is adaptability, where it automatically adapts to the environment that it's being installed on."
- "They need full cloud integration such that an on-premises backup can be offloaded to the cloud for storage."
What is our primary use case?
The main use case is performing a backup of a virtualized environment.
What is most valuable?
The most valuable feature is adaptability, where it automatically adapts to the environment that it's being installed on. It can auto-configure backup transport, whether it be a direct-attach or network-based.
It has one-click restores and instant recovery, which is important because if a product doesn't have a good restore and recovery capability, then the backup is pretty much useless.
What needs improvement?
They need full cloud integration such that an on-premises backup can be offloaded to the cloud for storage. It is my understanding that they are focusing on solidifying that now. Everybody wants to be able to integrate with the cloud.
For how long have I used the solution?
I have been using the Veeam Backup & Replication solution for 12 years.
What do I think about the stability of the solution?
Around the first quarter of this year, they rolled out release 10. The last stable version was 9.5 Update 4, and since the release of version 10, they just rolled out the first update, which is 10 Alpha.
Version 10a has a lot of fixes. For the most part, it's a very fluent software, and very stable. However, some of the new features, when they're trying to roll them out, they seem to have to do the updates just to stabilize those.
Over the years they've had some minor bugs, but nothing that stands out in the crowd compared to anything else because everybody else has the same issues.
What do I think about the scalability of the solution?
This is a scalable product.
How are customer service and technical support?
I've been very, very pleased with the Veeam software tech support. When you call in, you actually get a live person and they are typically able to assist you or direct you to second-tier support if it's above their typical area of expertise.
How was the initial setup?
The complexity of the initial setup depends on the environment and whether it is an all-in-one or distributed. For an all-in-one situation, it can be very straightforward. You just install it and press next, next, next. You will get everything you need and a fully functional product.
In a distributed setup, you have a couple of components that are external to the server that you're loading the main software on. This is a database server and reporting server, as well as an enterprise managing component. With these additional components, you have just a little bit more configuration. They're not that complex and I've actually done some other backups in the past that were more complex.
Overall, it is pretty straightforward.
What about the implementation team?
In the company that I work for, we have a managed services group. So, our backup and engineering team for managing other environments are also are skilled at doing Veeam.
We have a lot of customers that use Veeam, and I'm the installer implementer. I implement these solutions and do upgrades to them. There are a couple of us who are field engineers, and either of us can maintain and deploy updates.
What's my experience with pricing, setup cost, and licensing?
My understanding is that it is a fairly small price point. They have two different models, where one is based on the sockets that you're protecting, and the other is based on instances, or servers. You can choose whichever model works best for you.
What other advice do I have?
I think that this is a good product across any environment. I've installed it for schools, in the financial industry, for lawyers, and places that vary in size from small to large. I've never had any issues and I recommend it.
I know that there are always new features being released but at this point, there is nothing to say that I need anything more. That said, there is always room for improvement.
I would rate this solution a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. PARTNER
Enterprise Architect at ThinkON
By moving the Veeam server to a physical server and creating a Proxy server on each of the hosts, we are able to leverage SAN based backup which is very fast.
Pros and Cons
- "Features with the most value are Instant VM Recovery, SQL Explorer and Exchange Explorer."
- "Physical backup is always where room for improvement could be but Veeam has always stated they are not going in that direction."
What is our primary use case?
Veeam is our primary backup system used with the DD2500 for the repository. We use Veeam 9.5 Update 3 on a physical Windows 2016 server with Proxy servers deployed one per host in our HA Cluster. We also use the Enterprise Plus licensing for Nimble Snapshot Integration for backups and this allows our backup window to be reduced.
How has it helped my organization?
With moving the Veeam server to a physical server and creating a Proxy server on each of the hosts, we are able to leverage SAN based backup which is very fast. Jobs are completed overnight and never run in to the business hours.
What is most valuable?
Features with the most value are Instant VM Recovery, SQL Explorer and Exchange Explorer. Allowing our Veeam Agents access to the repositories for backups is another big plus.
What needs improvement?
Physical backup is always where room for improvement could be but Veeam has always stated they are not going in that direction. However, with Veeam Endpoint Backup, physical server backup is possible.
For how long have I used the solution?
I have been using this solution for more than five years.
What do I think about the stability of the solution?
Stability has always been the best part of Veeam and never has there been an issue with this.
What do I think about the scalability of the solution?
The scalability of Veeam is endless depending on your needs and there were no issues for us.
How are customer service and support?
Customer Service:
Customer service is always been top notch and I rate it a 10/10.
Technical Support:
Technical support is 10/10. They are always fast with responding to tickets and help you in the best way possible. They even arrange discussions with Architects if you have questions on best practices or environment setup.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We still use Symantec Backup Exec but only due to having physical Exchange 2010 servers. Once we virtualize this will be decommissioned. Having Veeam Endpoint Backup may be the alternate solution to fast-track this.
How was the initial setup?
The initial setup was very straightforward and there never seems to be issues with Veeam.
What about the implementation team?
We completed the implementation in-house using local resources.
What was our ROI?
ROI has been about six months.
What's my experience with pricing, setup cost, and licensing?
Be sure as always to evaluate products, get licensing costs, etc. Choose what is right for your business model.
Which other solutions did I evaluate?
No other options were evaluated as we knew Veeam was one of the better solutions for Virtual Backup.
What other advice do I have?
Veeam is a great product and always works. The product setup is easy and learning of the product for someone technical is straightforward. I look forward to the improvements in this product as it progresses.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Consultant at a tech services company with 51-200 employees
Has a straightforward migration process and good backup functionalities
Pros and Cons
- "Nearly all of Veeam's features are beneficial, particularly standard backup functionalities, application-specific backup capabilities, and the ability to create backups in Azure and our data center for disaster recovery purposes."
- "They could improve the product's response times for technical support and enhance support for newer hypervisors."
How has it helped my organization?
The product has significantly streamlined operations for our clients, simplifying their data management and enhancing protection measures.
What is most valuable?
Nearly all of Veeam's features are beneficial, particularly standard backup functionalities, application-specific backup capabilities, and the ability to create backups in Azure and our data center for disaster recovery purposes.
What needs improvement?
They could improve the product's response times for technical support and enhance support for newer hypervisors.
For how long have I used the solution?
I've been working with Veeam Data Platform for about 11 years now
What do I think about the scalability of the solution?
Once users become familiar with Veeam's operation, scalability is straightforward. There's a learning curve, but it's manageable.
How are customer service and support?
The technical support services are good. However, the response time could be better.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
In addition to Veeam, we have migrated clients from competitors such as Dell Backup (formerly Tivoli Storage Manager), Spectrum Protect (TSM), and Arcserve to Veeam.
How was the initial setup?
The product migration is generally a straightforward process. We assist with the initial setup as part of our service offerings. Setup times vary based on the environment, but typically, we can complete the initial setup within a day. Additional time may be spent configuring backup policies, discussing recovery point objectives (RPOs), and versioning requirements.
What other advice do I have?
We recommend Veeam to a wide range of businesses, from small enterprises to large corporations. Veeam products are generally user-friendly, although navigating through logs may occasionally be necessary, it's not overly complex.
I rate it an eight.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PhD Research Student at Advanced Computer Technology (ACT)
Used to back up our more than 100 virtual machines
Pros and Cons
- "The most valuable feature of the solution is its backup feature."
- "Veeam Data Platform should improve its air gap backup features."
What is our primary use case?
We use the solution to back up our more than 100 virtual machines.
What is most valuable?
The most valuable feature of the solution is its backup feature.
What needs improvement?
Veeam Data Platform should improve its air gap backup features.
For how long have I used the solution?
I have been using Veeam Data Platform for four to five years.
What do I think about the stability of the solution?
I rate the solution a nine out of ten for stability.
What do I think about the scalability of the solution?
Around five engineers are using the solution in our organization.
I rate the solution’s scalability ten out of ten.
How was the initial setup?
The solution’s initial setup is very easy.
What about the implementation team?
The solution’s installation was very fast.
What's my experience with pricing, setup cost, and licensing?
Veeam Data Platform has very good pricing.
On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a nine out of ten.
What other advice do I have?
I work with the updated version of the solution. I would recommend Veeam Data Platform to other users.
Overall, I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros
sharing their opinions.
Updated: August 2026
Popular Comparisons
Commvault Cloud
Teradata
HPE Zerto Software
Acronis Cyber Protect
Veeam Data Cloud for Microsoft 365
Cohesity DataProtect
NetApp Cloud Volumes ONTAP
Dell PowerProtect Data Manager
CTERA Intelligent Data Platform
N-able Cove Data Protection
Dell Avamar
IBM Storage Protect
VMware Live Recovery
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- Major Differences Between These 4 Backup and Disaster Recovery Solutions?
- Software replication to remote sites during disaster recovery?
- Is Veeam the best solution for my server + tape drive configuration?
- Comparison between Acronis, Veeam and Azure?
- What is the biggest difference between Dell EMC PowerProtect DD and Veeam Backup & Replication?
- Any users have experience with Veeam Backup Solutions?
- What is the biggest difference between Rubrik and Veeam?
- How to backup Dell EMC PowerScale (Isilon) with Veeam or an alternative tool?
- How do the backup solutions of Veeam and Veritas compare?
- How does Nakivo compare with Veeam Backup & Replication?




















Try Druva, I've heard they have a new DraaS feature and pay only when the DR occurs. I know for sure they don't support Exchange on-prem, but do support O365. www.druva.com/products/platform-overview/