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reviewer1663719 - PeerSpot reviewer
System Administrator at a mining and metals company with 1,001-5,000 employees
Real User
Top 20
Easily leverages backups for replication purposes
Pros and Cons
  • "The features I find most valuable are probably the VMware snapshot backups and the Veeam replication. Their replication is very good. It can easily be used for disaster recovery in a number of situations."
  • "They need a better solution for backend storage."

What is our primary use case?

Our primary use for Veeam Backup & Replication is for enterprise backups and replication.

It's used pretty heavily by us.

What is most valuable?

The features I find most valuable are probably the VMware snapshot backups and the Veeam replication. Their replication is very good.

It can easily be used for disaster recovery in a number of situations.

I don't know how it would compare to Zerto, for example, but considering that it can leverage backups for replication purposes, this makes it superior to either a backup product or a replication product. The fact that you can mix and match, for example, you can replicate off of a backup or off of a backup copy somewhere else, or off of the source machine directly, makes it superior for me.

What needs improvement?

In terms of what could be improved, they need a better solution for backend storage. Other backup products that I've used, like Commvault, have at least a disc based backup. If you don't have a D duplicating appliance, like Commvault who has its own duplication engine, it's doing its best to duplicate data going into the repository. Veeam is not very good at that. There is some level of data reduction, but it's not much. So if your backup targets don't have a good D duplication data reduction, it's a problem because you just create massive amounts of data on the backend.

What do I think about the stability of the solution?

I like that you can use any kind of disc target and you can use any kind of high speed fiber channel as backend.

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September 2025
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What other advice do I have?

On a scale of one to 10, I would say that Veeam Backup & Replication is one of the best, so I'd probably give it a nine. There is not one perfect backup product and I think one of the challenges with Veeam is the lack of clients. Meaning, we have certain older systems that there is no Veeam client for, and there's no incentive for Veeam to make the client for it. But it does VMware backups very well.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Head Data Center and Cloud Infrastructure Unit at a financial services firm with 5,001-10,000 employees
Real User
Reliable but could use enhancements
Pros and Cons
  • "The most valuable feature is how reliable Veeam Backup is. It has the normal expected features that allow you to ensure that everything is backed up completely."
  • "Veeam Backup is not enhanced. There aren't any enhancements yet and they are still using traditional methods for snapshots and to perform the backup, like many other vendors. Another improvement would be simplifying and integrating their software."

What is our primary use case?

My primary use case is for VM backups. We have more than 500 VMs to backup completely every day, which is quite a big backup, and we run it incrementally. This solution is deployed on-premises. 

What is most valuable?

The most valuable feature is how reliable Veeam Backup is. It has the normal expected features that allow you to ensure that everything is backed up completely. 

What needs improvement?

Veeam Backup is not enhanced. There aren't any enhancements yet and they are still using traditional methods for snapshots and to perform the backup, like many other vendors. I've noticed this has an impact on the performance. We run hundreds or thousands of VM backups in the same night. Most software don't have a SMAC algorithm to schedule the backup and improve performance for the production environment. They just randomly create. In order to perform big backups at one time, we have to invest in storage. 

Another improvement would be simplifying and integrating their software. I have one app for VM backups, another for file backups, and another for implications, so I have to implement three platforms in one organization. This is quite difficult. The implementation process could be simplified, in regard to VM files and replication. 

For how long have I used the solution?

I have been using this solution for more than four years. 

What do I think about the stability of the solution?

This is a stable product. It rarely requires maintenance and I rarely deal with backup files that are gone or cannot be restored because of software bugs. 

What do I think about the scalability of the solution?

This solution is easy to scale. 

How are customer service and support?

The response time is quite slow and I have complained many times. But their technical skill is quite good. For most customers, the technical support should depend on the SLA that they have, but support doesn't always respect that. Sometimes they respond to us within the SLA, but after we reply, we have to wait around one day for another email. 

What about the implementation team?

We implemented through an in-house team. There are two administrators for maintenance. 

What's my experience with pricing, setup cost, and licensing?

Overall, I'm not happy with the pricing. The price could be improved. Every year, most vendors try to increase the price. It says it's being upgraded, but there's no improvement. The product stays the same, but the licensing costs are increasing. 

Which other solutions did I evaluate?

I have also used Zerto for POC. I found that Veeam is good for backups, but it has a limitation. It's good for VM backups, but can be quite challenging for file backups and replication. Zerto is different, in that it's good for replication and it's simpler to use. The license is quite expensive though. 

What other advice do I have?

If you are looking into implementing this solution, I advise you to make a POC, understand your requirements, and make sure the solution you choose can provide what you want. 

I rate Veeam Backup an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Veeam Data Platform
September 2025
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
reviewer214611 - PeerSpot reviewer
Team Leader at a computer software company with 5,001-10,000 employees
MSP
Affordably priced, stable, simple to install and has good support
Pros and Cons
  • "The technical support is good."
  • "Backup speed should be increased, and there should be more functionality."

What needs improvement?

Backup speed should be increased, and there should be more functionality.

Veeam's configuration is very complex in my opinion. I believe a more simplified configuration would be beneficial.

For how long have I used the solution?

I have been working with Veeam Backup & Replication for four or five years.

What do I think about the stability of the solution?

Veeam Backup Replication is a stable product.

How are customer service and support?

The technical support is good.

How was the initial setup?

The initial setup is easy.

What's my experience with pricing, setup cost, and licensing?

The price is reasonable.

What other advice do I have?

I work as an engineer on enterprise threat systems rather than backup and restore; primary storage area.

I would rate Veeam Backup & Replication a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Consultant at Daniyals Inc
Real User
Easy to install and understand, but it should be specified that the DR component must be out of the domain to protect against ransomware
Pros and Cons
  • "I like that the solution is very simple to install."
  • "The DR component should be part of the comprehensive package, not separate."

What is our primary use case?

We use the latest version, although I do not recall exactly which one.

We use the solution for our regular backups and replication. While I have proposed that we also use it for DR, I have been informed that this component in Veeam comes with a cost. Perhaps in the future we will do this. 

What is most valuable?

I like that the solution is very simple to install. The setup is not complex. 

The good thing about the solution is that it's easy to understand, implement and take back data and resources. It's not complex.

What needs improvement?

The solution is too expensive. While I feel the DR component to be very straightforward and simple, I have been informed by management that it is overly expensive, although I do not have the full financial information at my disposal to verify this on my own. 

The DR component should be part of the comprehensive package, not separate.

Ransomware attacks present an issue. Veeam should make it clear that the server needs to be out of the domain when it comes to ensuring that there is no ransomware attack or security breach. This is an issue of primary importance. An ex-colleague of mine told me that when a ransomware attack occurred, the re-set team, which dealt with a similar Veeam setup, ensured that the server was not part of the domain. Specifying that the server must be out of the domain will ensure that no ransomware attacks will occur. This needs to be locally authenticated. 

For how long have I used the solution?

I have been using Veeam Backup & Replication over the course of the past year. 

What do I think about the scalability of the solution?

It is easy to take back data and resources. 

How are customer service and support?

I have not had occasion to make use of tech support, although this was utilized in my previous company, where I was doing incorporation consulting. 

How was the initial setup?

The solution is very simple to install. It is not complex. The implementation is easy. 

What's my experience with pricing, setup cost, and licensing?

While I do not have all the financial information at my disposal, I understand from management that the DR component is too expensive. 

What other advice do I have?

We have around 5,000 employees using the solution in my organization. 

While the product is good, I would recommend that one be certain to have his Veeam server out of the domain. It should be locally authenticated.

I rate Veeam Backup & Replication as a seven out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1599009 - PeerSpot reviewer
manager technique at a consumer goods company with 10,001+ employees
Real User
Easy to use, scalable, and reasonably priced
Pros and Cons
  • "The most valuable feature is the ease of use."
  • "Veeam Backup Replication could improve by having better integration with the cloud. Additionally, they do not have direct integration to S3 or Azure storage for the backups of the VMs. This feature would be beneficial because we have to go through the scalable repository which I do not like."

What is our primary use case?

We are using Veeam Backup Replication for our virtual environments.

How has it helped my organization?

The solution protects our system environment which has helped the company.

What is most valuable?

The most valuable feature is the ease of use.

What needs improvement?

Veeam Backup Replication could improve by having better integration with the cloud. Additionally, they do not have direct integration to S3 or Azure storage for the backups of the VMs. This feature would be beneficial because we have to go through the scalable repository which I do not like. 

For how long have I used the solution?

I have been using Veeam Backup Replication for approximately seven years.

What do I think about the stability of the solution?

Veeam Backup & Replication is stable.

What do I think about the scalability of the solution?

I have found Veeam Backup & Replication scalable. However, you might need to expand your infrastructure. 

How are customer service and support?

The technical support is good.

How was the initial setup?

The installation is straightforward.

What's my experience with pricing, setup cost, and licensing?

The price of Veeam Backup & Replication is reasonable compared to IBM.

What other advice do I have?

If you have virtual environments or databases, Veeam Backup Replication is a good solution. I would recommend it to others.

I rate Veeam Backup & Replication a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
CEO at a educational organization with 201-500 employees
Real User
Easy to set up with good scalability and helpful technical support
Pros and Cons
  • "The solution is stable."
  • "When you have to renew the licenses you sometimes have some trouble getting rid of the old one and reassigning it to the new one. That's an aspect that could run smoother and could be better."

What is most valuable?

We like it due to the fact that we can get error messages to alert us to issues. We can get a forecast for our storage and so on. It's really good.

The initial setup is easy. 

The solution is stable. 

The product is very scalable.

Technical support is helpful and knowledgeable. They respond very fast.

What needs improvement?

You have several monitors you have to tune. You have several snapshots on the volume and so on, and this is the standard. However, for example, if you have Rezon from VMware, you have much more snapshots on the volume, and yet it's not a problem as Rezon doesn't have these issues with the huge number of snapshots. They should offer more snapshots on Veeam.

The pricing could be reduced. 

When you have to renew the licenses you sometimes have some trouble getting rid of the old one and reassigning it to the new one. That's an aspect that could run smoother and could be better.

For how long have I used the solution?

We've used the solution for the last eight years.

What do I think about the stability of the solution?

The solution is very stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.

What do I think about the scalability of the solution?

The solution scales very well.

You just put in another license key and you can add some hosts. It's that easy.

We have five people that directly use the solution within our company.

How are customer service and technical support?

Technical support from Veeam is great. You don't want to have an issue, however, if you do, they can help you really fast, and they know what to do and they ask the right questions to get deep into the problem if you have something complex or difficult. They'll help you install a patch so that everything is fine. It's great.

What's my experience with pricing, setup cost, and licensing?

The price always could be lower, however, compared to others, it's pretty much in line with other options on the market.

Which other solutions did I evaluate?

I haven't really looked into other solutions. I've compared the open-managed integration for vCenter, and that's a really cheap one - however, it's hard to install and you often have issues. I would say it's a small giveaway from Dell as an add-on to the hardware.

What other advice do I have?

We're a customer and an end-user of the solution. 

We have the Veeam plugin from Dell and Veeam ONE. Veeam ONE is in the availability suite we have ordered and we changed our hardware from Dell and for the last five years, we have the open-managed integration.

We're currently on version 11 and we updated the solution in February.

For those considering the solution, I would advise that they deactivate the alarm at first and then run it in a warning mode so that you can learn within the environment. Veeam has some limits, and these limits are often only baselines. You may have other limits as you have faster hosts or you have other storage, et cetera. If you run in warning mode, you can learn and put in the correct baselines. You can tune it and then you won't get so many alerts. Once you have tuned your environment against the Veeam baseline it's really comfortable to work with. 

I'd rate the solution at an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1053252 - PeerSpot reviewer
Technical Presales Consultant/ Engineer at a tech vendor with 10,001+ employees
MSP
Is easy to install and use, and has an Immutable Repository feature
Pros and Cons
  • "They introduced a new feature called the Immutable Repository feature, which helps protect environments from malware attacks that target backup file extensions."
  • "The Veeam backup application interface is application-based and not web-based."

What is our primary use case?

I have a customer who used to use Veritas NetBackup, which is also a very well-respected enterprise backup solution. The company's compliance requirement to have daily backups meant that he had to fix issues even if that meant staying after work hours.

Veritas was doing a great job backing up his environment, but every weekend, he would receive a notification that a backup failed. He would then have to go back to the office and contact Veritas support. They would fix the issue, but he wanted something that will just work and that could be left alone.

So we did a proof of concept for Veeam and that's what happened. It was really easy to set up and configure, and he never received any notifications that required him to return to the office and fix an issue.

What is most valuable?

They introduced a new feature called the Immutable Repository feature, which helps protect environments from malware attacks that target backup file extensions. Usually that's a common trend here. Many cyber attacks have occurred where they don't just come and hack the environment, they hack the backup solution.

With the Immutable Repository feature where any customer can get any server and any hardware, install Linux on that server, and use it to conduct immutable backups. These backups cannot be modified or deleted within a specific time period. I really like this feature and think that it adds value because before that, only enterprises could afford expensive storage appliances that provided this feature.

Now, anyone, especially small and the medium businesses, looking for warm storage or individual backup storage can utilize any existing x86 hardware with Linux kernel 5.4 or above to conduct immutable backups.

Veeam is a simple a solution that's easy to work with, and they distinguish themselves in the market in this particular aspect.

What needs improvement?

The Veeam backup application interface is application-based and not web-based. At present, everything is going web-based. Veeam does have a web interface that can centrally manage Veeam backup servers for free. However, it would be great if the backup console itself was web-based; that is, the main backup applications software was web-based.

It's a Windows-based software, but it would be great if customers could install it on Linux. Veeam can do backups of Linux, but the management server can only be installed on Windows.

Better support for Oracle would be great. Veeam Plug-in for Oracle RMAN is available, but it's a really primitive product.

For how long have I used the solution?

I've been working with it since 2017. I've worked with versions 9.5, 10, and 11.

What do I think about the stability of the solution?

Veeam's stability has improved; since version 9.5, it has been very stable.

What do I think about the scalability of the solution?

In terms of the scalability, the solution is scalable depending on the environment. That is, it is scalable to some extent, depending on the scenario. In rare use cases, it will have limited scalability.

For example, for VMware and Hyper-V and physical workloads, Veeam is pretty scalable. However, if you have a really huge Nutanix cluster and you are fixed with only one proxy, Veeam is not that scalable even though you can increase the RAM in the CPU.

How was the initial setup?

Generally, in terms of installation and configuration Veeam is the easiest in comparison to those of other solutions.

What other advice do I have?

I've been a Veeam enthusiast for five years now, seeing the product grow from just backing up VMware, to backing up Hyper-V, to backing up lots of other environments. I'm pretty satisfied with the progress they are making.

Recently, they announced a few future releases which will fill lots of gaps in the market like, for example, support for Red Hat Virtualization.

They have also acquired the company that specializes in Kubernetes backups. This was a big gap for Veeam, especially in the service provider segment because many service providers will use Red Hat Linux for their stack and OpenStack to manage their cloud, and will use Kubernetes to provide platform as a service to their customers or infrastructure or software as a service. Service providers usually have a huge number of workloads, unlike end users.

I'm pretty satisfied with the way Veeam is developing their product at a rapid growth rate while maintaining the stability of the software and its simplicity and flexibility as well.

Veeam Backup Replication is an almost flawless product, and I would rate it at eight on a scale from one to ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Distributor
PeerSpot user
reviewer1618725 - PeerSpot reviewer
Managing Director/ VP of Sales at a tech services company with 51-200 employees
Real User
Reliable with helpful technical support and competitive pricing
Pros and Cons
  • "It's a pretty complete product."
  • "During the initial setup especially, there's a bit of a learning curve."

What is our primary use case?

The solution is primarily used for backups. 

We're a managed service provider and we use it to back up our own stuff. We use it to backup all of our client's data. Obviously, depending on the client, they're very much siloed. We've got multiple backups and multiple instances of Veeam deployed in their particular partitioned-off networks. Those are daily backups. We do full backups and we do incremental backups. Exactly what that schedule depends on the client itself, however, on a daily or a weekly basis, we have the typical things that end users do where they delete files and we have to go recover them. 

How has it helped my organization?

We've had catastrophic failures at sites due to our location in Florida. Over the years, hurricanes come through and things happen, and we've had to deploy backups to get clients back up and running.

What is most valuable?

The most important features of backups are them being able to make sure they're reliable, and that whatever you need to restore you have access to. Veeam offers us that. You can easily restore everything to get the data back in the event of an emergency.

It's a pretty complete product. 

For the most part, it is competitively priced.

Technical support has always been very helpful and responsive. 

What needs improvement?

Pricing is always an issue. The less it costs, the better for us and our clients. Therefore, if they can lower the costs, that would be ideal for us.

The ease of usability and a learning curve to get up to speed are usually important. If they can continue to streamline and simplify their product, that would help us a lot. During the initial setup especially, there's a bit of a learning curve. 

For how long have I used the solution?

I've been in the business for 30 plus years and have health with multiple backup solutions, including Veeam, for many, many years. 

What do I think about the stability of the solution?

The solution is reliable. It's stable. There are no bugs or glitches. It doesn't crash or freeze.

How are customer service and technical support?

Technical support has been good. We haven't had any issues really. 

How was the initial setup?

There's a learning curve you need to deal with when you are implementing the product. Once you're implementing it and figuring out everything configuring the features, it's okay, however, it's not exactly straightforward.

We go through some training first from our more senior-level people that have already been using it when we train new people, and obviously, that has helped when it comes to implementation. We're finding it's getting easier to cross-train folks.

We're generally able to support it, in terms of maintenance. We've got thousands of users, and therefore, we've got several people on the team at various stages. We have two or three senior guys and then we have several of the mid-tier folks, and obviously, we've got new folks coming on every month that we're cross-training for the entry-level positions.

What's my experience with pricing, setup cost, and licensing?

In terms of pricing, our marketing department handles that. I don't really deal with that area. However, I can say that I would assume that the solution is competitive or else we would not be using the product.

I'd advise those considering the solution to first make sure they take the vendor training and get at least one or two on the team up to speed from people that know the product. Then, use them to cross-train the rest of your staff.

Which other solutions did I evaluate?

I'm always researching and downloading information, and recently, I was looking at that Cloud Backup Report.

We've looked at other options. They're all pretty similar. With Veeam, the interface seems to be fairly easy to use and the price points are good. I don't know exactly what it is off the top of my head, however, I know that we've had several conversations about it being price competitive.

What other advice do I have?

I've done lots of backups in the past, both onsite offsite, and for DR.

I'd rate the solution at a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2025
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.