The main use of Veeam ONE is to provide additional information on the backup environment, especially since the reporting in Veeam's base product doesn't give much information. Veeam ONE can add information like the number of jobs that fail and the percentage of those that succeed.
Presales Storage Solution Architect at a computer software company with 10,001+ employees
Simple to use and great in virtualized environments
Pros and Cons
- "Veaam ONE is a very good product in virtualized environments."
- "I think Veeam ONE should be included in the base product instead of as an add-on because customers tend to look for simple solutions that are integrated."
What is our primary use case?
What is most valuable?
Veaam ONE is a very good product in virtualized environments. It's also very simple and doesn't require very deep knowledge to understand and use.
What needs improvement?
I think Veeam ONE should be included in the base product instead of as an add-on because customers tend to look for simple solutions that are integrated. In the next solution, I would like Veeam to add support for other less-used hypervisors like Oracle VM, consolidating these products into one console.
What do I think about the stability of the solution?
Veeam ONE is stable and easy to use.
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What do I think about the scalability of the solution?
The new licensing model is based on instances, so it's simple to scale.
How are customer service and support?
Veeam's technical support is good, I'm not aware of any big issues with it.
What's my experience with pricing, setup cost, and licensing?
Veeam has been raising its prices in the last two years, so it's now lacking some competitiveness in pricing, becoming too expensive compared to other solutions in the market.
What other advice do I have?
I would rate Veeam ONE as eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Information Technology Consultant at a government with 201-500 employees
Very intuitive and reliable with a great UI
Pros and Cons
- "Very reliable and easy to use."
- "Could offer a better conclusion of the backups."
What is our primary use case?
Our primary use case of Veeam Backup & Replication is for backing up the VMware environment and restoring files. We also use it for replicating virtual machines from one site to another. I'm an information technology consultant and we are customers of Veeam.
What is most valuable?
The solution has a good user interface, is easy to use, and is very reliable.
What needs improvement?
I'd like to see better compression of the backups.
For how long have I used the solution?
I've been using this solution for five years.
What do I think about the stability of the solution?
The solution is stable and reliable.
What do I think about the scalability of the solution?
The solution is very scalable.
How are customer service and support?
I think they provide good support.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We previously used HP Data Protector before that and switched to Veeam because it was less expensive and more user-friendly.
How was the initial setup?
The initial setup is simple. We had help from a contractor for the implementation. The solution requires some monitoring and maintenance and we have two system administrators for that. There are 500 users in the company.
What's my experience with pricing, setup cost, and licensing?
Licensing costs are competitive even with the additional features that need to be licensed.
What other advice do I have?
I recommend this solution because it's intuitive and rate it 10 out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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January 2026
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IT Director at a wholesaler/distributor with 51-200 employees
Comes with simple licensing, works without any issues, and supports our policies for RTO and RPO
Pros and Cons
- "Its performance is fine. It supports us very well. It is able to support our policy for RTO, RPO, and other things that we need."
- "A backup and replication solution should be able to back up a system and do recovery very fast. Even though Veeam Backup & Replication is able to meet most of our needs, it would be better if they can make it faster for backup and restore."
What is our primary use case?
It is our backup and recovery solution. We have a lot of hypervisors and virtual machines.
We are using its latest version. We just update it to the latest version.
What is most valuable?
Its performance is fine. It supports us very well. It is able to support our policy for RTO, RPO, and other things that we need.
What needs improvement?
A backup and replication solution should be able to back up a system and do recovery very fast. Even though Veeam Backup & Replication is able to meet most of our needs, it would be better if they can make it faster for backup and restore.
For how long have I used the solution?
We have been using this solution for a few years.
What do I think about the stability of the solution?
It is stable. We haven't had any issues.
What do I think about the scalability of the solution?
Its scalability is good.
How are customer service and support?
I don't have any issues with their technical support.
What about the implementation team?
We used our partner for its implementation. Its deployment and maintenance are taken care of by just one person. It is very simple.
What's my experience with pricing, setup cost, and licensing?
Its licensing is very simple. We can make changes very easily.
What other advice do I have?
I would recommend this solution to others. I would rate it an eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CTO at a tech services company with 1-10 employees
Easy to use with a simple restore feature; great for any virtual environment
Pros and Cons
- "This is easy to use with a simple restore feature."
- "Unfortunately, the software only runs on Windows."
What is our primary use case?
Our primary use case of Backup & Replication is for Linux systems. We are partners of Veeam and I am the CDO.
What is most valuable?
This is a good solution for the virtual environment; it's easy to use with a simple restore feature.
What needs improvement?
Unfortunately, the software only runs on Windows and can't take backups of Linux or other operating systems. It would be helpful if it would run on Linux. There are also some issues with support response times.
For how long have I used the solution?
I've been using this solution for four years.
What do I think about the stability of the solution?
This is a stable product, it works well.
What do I think about the scalability of the solution?
We haven't yet tried to scale.
How are customer service and support?
The customer service is good although there can be a delay in response times.
How was the initial setup?
The initial setup is straightforward.
What's my experience with pricing, setup cost, and licensing?
In comparison with other solutions, licensing costs are fair although still a little high. Veeam is not as expensive as Commvault or other backups.
Which other solutions did I evaluate?
Micro Focus Data Protector has the advantage of supporting legacy operating systems like HP-UX or IBM X. Veeam doesn't have that. I prefer Veeam in terms of its VMware.
What other advice do I have?
I highly recommend this solution and rate it nine out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
IT Infrastructure Manager at a paper AND forest products with 501-1,000 employees
I can really trust the virtual machine backup
What is our primary use case?
We replicate data between servers on our site and we back up to external media, which we take offsite.
How has it helped my organization?
It really helps secure our data.
What is most valuable?
It does a pretty good job of what we ask it to. What I find most valuable is probably the virtual machine backup. I can really trust those copies.
What needs improvement?
Their licensing model could use some improvement. In the version we're using, they license per core and up to six cores, so you can't use the one for small business anymore. You have to upgrade to the enterprise carry-on, it's a bit ridiculous.
I'd like to see more flexible licensing or to be consumed as a service.
For how long have I used the solution?
I've been using this solution for five years now.
What do I think about the stability of the solution?
It's very stable.
What do I think about the scalability of the solution?
It is very scalable. Just my only issue is from a licensing perspective. If you want to add more servers, they push you up into a much more expensive licensing tier. Technically it's very scalable; financially, it's not that scalable.
How are customer service and support?
The product is so good that I haven't had to call support.
What was our ROI?
In the global scheme of things, it's pretty inexpensive software as far as what we spend per year. If you factor in hardware and all sorts of other things, it's probably a good value for your money.
What's my experience with pricing, setup cost, and licensing?
There are no additional costs other than the standard licensing fee per year. It's pretty straightforward.
What other advice do I have?
i give this solution a nine out of ten. I think it's a good product for small to medium businesses. It serves our needs. Unless your needs are very particular, it probably covers most use cases.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Engineer at a tech services company with 1-10 employees
Highly optimized for virtual workloads, but not suited for very large environments
What is most valuable?
The usability is perhaps the most useful feature or the most salient feature within Veeam Backup and Replication. You can do things very easily. Some things that, in other tools and solutions, take time to master, can be done in minutes with Veeam Backup and Replication. It's very good to get a new environment quickly deployed and backed up. Also, I think that it is highly optimized for virtual workloads. It works pretty well for that use case, and if you have VMware implemented in your environment, perhaps there is no better solution in the market for that use case (VMware protection).
If you have your VMware virtualization, then Veeam Backup is the best option out there to back up that kind of environment. Perhaps if you have an environment that has heterogeneous requirements or heterogeneous workloads, it wouldn't be the same, but if you have VMware and it's the only requirement that you have or perhaps the most important one, then Veeam Backup is the optimal solution.
What needs improvement?
On one hand, Veeam Backup is very good at usability, but on the other hand, you have a solution that requires a lot of servers to be deployed, so you have different roles and components that you have to implement in an environment. Sometimes when you have to grow the environment, Veeam Backup requires a lot of resources to get implemented. You'll need several servers and several components deployed on a distributed environment. That is not the case with other tools and solutions that only require one server to get it right, so I think that requires some room for improvement.
Also, the capabilities to identify a problem within the tools are not great. Sometimes logging the information from the product does not give you the information needed to troubleshoot a problem, and that could be an issue for you because you have no tools to get that information. There are no error codes that you can refer to, only the descriptions, and that can make the troubleshooting process difficult. You'll end up creating a ticket with the support area just to help you to identify and interpret the logs, which you should be able to do on your own.
What I would like to see implemented in the future for Veeam Backup, would be the reporting tool that is not only on the enterprise, which is the most expensive licensing. So I'd like to have a decent reporting tool within the basic edition of the product, and not only on the most expensive one. I think that is the most important thing that is lacking feedback at this moment because it's a pretty strong solution overall.
For how long have I used the solution?
I've been working with Veeam Backup for three years now.
What do I think about the scalability of the solution?
The Veeam Backup environment is only limited to Windows environments because you cannot implement many of the components of different operating systems or environments. You have to resort to Windows. Windows is not the most secure system out there. Perhaps that can also be extended to the applications that you run on the system. In that sense, I think that Veeam Backup has a weakness in relying too much on Microsoft technology and not being able to deploy, for example, the Veeam Backup server on Linux or a Linux machine, and that would be flexible enough for some kind of environmental clients that require some stringent security.
What's my experience with pricing, setup cost, and licensing?
Pricing is sometimes a little bit high. It's well established within the market, so it's not much different from other tools and solutions that you can find out there. The Veeam Universal License, VUL, is one of the ways that you can license the product. I believe it is now the only way that you can license the product. It really facilitates the product and makes it easy to get a good calculation of the sizing of your environment, and it is a good metric for you to license the product. It's very flexible. It allows you to move licenses between different workloads. I think that it's a strong way of licensing this product universally.
What other advice do I have?
I would give Veeam Backup a seven out of ten overall.
It has great features. It is a modern data protection solution, but there are some things that are lacking. It's not well suited for very, very large environments or heterogeneous environments.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Services Manager at a tech services company with 51-200 employees
Leader in the industry, a lot of value for the money
Pros and Cons
- "The technical support is excellent. It's one of the best I've met so far."
- "The product could be improved if they wrote more PowerShell scripts for controlling Veeam."
What is our primary use case?
Our use case is for doing backup for virtual machines, only for VMware virtual machines.
What is most valuable?
The most valuable features are the backup, replication application, and the virtual lab.
What needs improvement?
There are some PowerShell scripts for Veeam, but the product could be improved if they wrote more PowerShell scripts for controlling Veeam.
For how long have I used the solution?
I've been using the solution for five years.
What do I think about the stability of the solution?
The solution is very stable, compared to other products. It's very stable and reliable.
What do I think about the scalability of the solution?
Veeam is very scalable; it's suitable for all sizes of companies.
How are customer service and support?
The technical support is excellent. It's one of the best I've met so far.
How was the initial setup?
The initial setup was very simple. Deployment takes one day.
What about the implementation team?
I did the setup myself. We are a system integrator company and we do implementation of Veeam for customers. We have a great experience with Veeam, so it was not a problem for us.
What's my experience with pricing, setup cost, and licensing?
Licensing is very straightforward. Pricing is not the cheapest, but you get a lot of value for your money.
Which other solutions did I evaluate?
The main difference when comparing this solution to competitors is that Veeam is a company which has a single product, Veeam Backup Replication. Other companies have many products and Veeam can focus on a single product; this is their main advantage. They are pioneers in their domain. They are the leaders.
What other advice do I have?
If you buy Veeam, you have to buy maintenance; if you don't buy maintenance, you cannot do updates, but it's recommended to have maintenance.
If you want to have a small and cheap system, that is not Veeam; but if you want performance, reliability, support, then this solution is best for that.
If you are looking into implementing Veeam Backup, you have to first do anassessment, then make a good plan, and do a pilot to check all the features and to compare the features with your expectations.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Technical Service Engineer at a tech services company with 501-1,000 employees
Offers instant recovery
Pros and Cons
- "The most valuable feature is the instant recovery."
- "They need to focus more on cloud backup."
What is our primary use case?
My primary use of the solution is for virtual machines backup and physical servers backup.
How has it helped my organization?
The solution has improved our organization because it's very fast in backup recovery. In case of emergency, the instant recovery is very fast, and that's made everything better.
What is most valuable?
The most valuable feature is the instant recovery.
What needs improvement?
Physical servers backup should be improved in the product.
An additional feature I'd like to see would be more cloud solutions. They need to focus more on cloud backup.
For how long have I used the solution?
I've been using the solution for ten years.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
The technical support is very good.
Which solution did I use previously and why did I switch?
I switched to this solution because it is more for virtual machines.
How was the initial setup?
The initial setup was straightforward, and only takes half an hour.
What about the implementation team?
I did the implementation myself. To implement, you have to prepare servers, prepare storage, and prepare virtual machines.
What other advice do I have?
It's very good solution. Very stable, very scalable, very fast.
I would rate it a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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