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Senior Consultant at IOEC
Consultant
Has simplified administration, simple installation, and a simple interface
Pros and Cons
  • "The initial setup for a simple environment is very easy. We just do next, next, next, next for the installation. It can be complicated in a complicated environment. It can be simple for a simple environment. I enjoy installing it. It has a lot of features."
  • "I have a problem with the VM. When we started doing a backup, it takes a snapshot for our virtual machines, but when we try it two or three times, in some cases, our virtual machines go to a consolidated state. I don't know why this problem happens. But I still think Veeam is a top-ranking solution."

What is our primary use case?

In most cases, we use Veeam Backup Replication for backup and recovery. In some literal cases, we use it for replication and statics.

What needs improvement?

I have a problem with the VM. When we started doing a backup, it takes a snapshot for our virtual machines, but when we try it two or three times, in some cases, our virtual machines go to a consolidated state. I don't know why this problem happens. But I still think Veeam is a top-ranking solution.

I don't know why this VM problem happens. Sometimes, I think it's because of our environments and performance. I have a little bit of a performance problem when VMs back up. I don't think it's optimized in our environment because of that. 

It doesn't have any reporting in it. The reporting and GUI interface can be improved. 

For how long have I used the solution?

I have been using Veeam for three to four years. 

How are customer service and support?

We don't have support in my country because of sanctions. 

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Veeam Data Platform
September 2025
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How was the initial setup?

The initial setup for a simple environment is very easy. We just do next, next, next, next for the installation. It can be complicated in a complicated environment. It can be simple for a simple environment. I enjoy installing it. It has a lot of features. 

What's my experience with pricing, setup cost, and licensing?

It's very expensive. 

What other advice do I have?

It's important that the IT staff had training for VMs. There are many webinars and training courses. My staff doesn't think there is much of a need for training. They just do next, next, next.

I would rate Veeam Backup Replication an eight out of ten. It's the best. It has simplified administration, simple installation, and a simple interface.

I would recommend Veeam Backup Replication. It's good for our virtualization environments. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Support Team at a non-tech company with 10,001+ employees
Real User
Easy backups, easy to set up, and very stable
Pros and Cons
  • "It is way easier to take backup with Veeam Backup & Replication than the regular ones."
  • "They can improve the features and Veeam Enterprise Manager. The interface and features are kind of limited. It would be good if they can provide more features and a better interface. For example, if I want to provide certain users with the privilege to back up and restore and do day-to-day tasks, I cannot do it in the current version. It is like you either give everything to everyone or no user can have access to anything. In version 9, a lot of features were missing, and it wasn't clear. Version 10 is easier from the communication perspective, and the disk backup option is very clear."

What is most valuable?

It is way easier to take backup with Veeam Backup & Replication than the regular ones.

What needs improvement?

They can improve the features and Veeam Enterprise Manager. The interface and features are kind of limited. It would be good if they can provide more features and a better interface. For example, if I want to provide certain users with the privilege to back up and restore and do day-to-day tasks, I cannot do it in the current version. It is like you either give everything to everyone or no user can have access to anything.

In version 9, a lot of features were missing, and it wasn't clear. Version 10 is easier from the communication perspective, and the disk backup option is very clear.

For how long have I used the solution?

I have been using Veeam Backup & Replication for three years.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is scalable. On our site, we are using it for almost 300 people.

How are customer service and technical support?

They are fast and good.

How was the initial setup?

The initial setup is very straightforward.

What other advice do I have?

I would rate Veeam Backup & Replication a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Veeam Data Platform
September 2025
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
Senior Technical Consultant at a tech services company with 501-1,000 employees
Real User
Automatically adapts to your environment, offers one-click restore, and we are pleased with the support
Pros and Cons
  • "The most valuable feature is adaptability, where it automatically adapts to the environment that it's being installed on."
  • "They need full cloud integration such that an on-premises backup can be offloaded to the cloud for storage."

What is our primary use case?

The main use case is performing a backup of a virtualized environment.

What is most valuable?

The most valuable feature is adaptability, where it automatically adapts to the environment that it's being installed on. It can auto-configure backup transport, whether it be a direct-attach or network-based.

It has one-click restores and instant recovery, which is important because if a product doesn't have a good restore and recovery capability, then the backup is pretty much useless.

What needs improvement?

They need full cloud integration such that an on-premises backup can be offloaded to the cloud for storage. It is my understanding that they are focusing on solidifying that now. Everybody wants to be able to integrate with the cloud.

For how long have I used the solution?

I have been using the Veeam Backup & Replication solution for 12 years.

What do I think about the stability of the solution?

Around the first quarter of this year, they rolled out release 10. The last stable version was 9.5 Update 4, and since the release of version 10, they just rolled out the first update, which is 10 Alpha.

Version 10a has a lot of fixes. For the most part, it's a very fluent software, and very stable. However, some of the new features, when they're trying to roll them out, they seem to have to do the updates just to stabilize those.

Over the years they've had some minor bugs, but nothing that stands out in the crowd compared to anything else because everybody else has the same issues.

What do I think about the scalability of the solution?

This is a scalable product.

How are customer service and technical support?

I've been very, very pleased with the Veeam software tech support. When you call in, you actually get a live person and they are typically able to assist you or direct you to second-tier support if it's above their typical area of expertise.

How was the initial setup?

The complexity of the initial setup depends on the environment and whether it is an all-in-one or distributed. For an all-in-one situation, it can be very straightforward. You just install it and press next, next, next. You will get everything you need and a fully functional product.

In a distributed setup, you have a couple of components that are external to the server that you're loading the main software on. This is a database server and reporting server, as well as an enterprise managing component. With these additional components, you have just a little bit more configuration. They're not that complex and I've actually done some other backups in the past that were more complex.

Overall, it is pretty straightforward.

What about the implementation team?

In the company that I work for, we have a managed services group. So, our backup and engineering team for managing other environments are also are skilled at doing Veeam.

We have a lot of customers that use Veeam, and I'm the installer implementer. I implement these solutions and do upgrades to them. There are a couple of us who are field engineers, and either of us can maintain and deploy updates.

What's my experience with pricing, setup cost, and licensing?

My understanding is that it is a fairly small price point. They have two different models, where one is based on the sockets that you're protecting, and the other is based on instances, or servers. You can choose whichever model works best for you.

What other advice do I have?

I think that this is a good product across any environment. I've installed it for schools, in the financial industry, for lawyers, and places that vary in size from small to large. I've never had any issues and I recommend it.

I know that there are always new features being released but at this point, there is nothing to say that I need anything more. That said, there is always room for improvement.

I would rate this solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. PARTNER
PeerSpot user
Technical Operations Manager at Ocient, Inc.
Vendor
Flexible, easy to use with a great storage gateway feature
Pros and Cons
  • "Storage gateway feature is very flexible."
  • "Not highly customizable."

What is our primary use case?

We use Veeam ONE because we have a Windows and Linux environment, and we also have Office365. Microsoft doesn't back up the data from Office365, they only have checkpoints so the customer is required to backup that data, if that's what their composite calls for. Although we use the solution on premise, we write data off to the cloud every couple of months. We are customers of Veeam One and I'm an IT professional. 

What is most valuable?

This is a very easy to use solution and it's scalable in terms of how big your environment is. I like the Veeam storage gateway feature. As a customer, it allows you to take some of the old monthly backups and write that off to the cloud, whether it's AWS or Azure or a private cloud, it really doesn't matter. It's just really flexible to use. It also supports Windows Linux and you can even do desktop backups with it. I think the best feature is the O365 functionality, which is a separate product, but it works right alongside Veeam ONE.

What needs improvement?

This is not a highly customizable solution but there is very little that needs improvement in this product. They actually improved the UI, it has a very Window-ish interface now so that once you log into the console, all your servers are listed down the left hand side, and particularly for an auditor, you can see the policies and make changes, search for the retention, the backups, etc. As an IT professional, we want everything free so the price of the product could be reduced, but they do need to pay their developers.

For how long have I used the solution?

I've been using this solution for two years. 

What do I think about the stability of the solution?

Veeam ONE is more stable than the operating system it lives on. So it lives in Windows and that's more of a concern than the actual application itself. Veeam is very, very good. It's that underlying OS. If I could put that in Linux, I would do it in a heartbeat.

What do I think about the scalability of the solution?

Scalability is one of the more impressive things about Veeam ONE. I could scale up or down as much as I want or need. If it's simply a license issue, it's just increasing your number of licenses. They're very flexible in how they initially license you. But if you just buy what you need and add on over time, it works very well and that's what we want. We want easy stuff that works and that's reliable and is supported, and doesn't cost a fortune, but if they want to lower the price, that's even better.

Our administration team uses the solution, so maybe two or three people just managing it. Once you set it up, it's automatic. You can set up emails to alert a group or a person or a team that the backups are done, and that it's fine. My entire team has access to it, and there are five of us, but we don't get into it every day. We're a small company in the medical industry, and  we had several audits a year. It was crucial that the data was being backed up and encrypted, which is another great feature of Veeam. It just uses the native encryption there, or you can run Vormetric as your encryption mechanism for the backups themselves. The solution doesn't require a backup administrator, you can use one of your Windows admins to log in and do the occasional restore or run a report. There's no need to maintain the software. 

How are customer service and technical support?

Customer service was great, they responded very quickly. There is also a lot of information available on Youtube and that can help with installation. But the support is there and if you call them they'll walk you through and solve any issue. 

Which solution did I use previously and why did I switch?

We were using Veritas before this, it's their NetBackup product. I find that difficult to use, but the great thing there is it can run on a Linux server.

How was the initial setup?

The initial setup was straightforward. When we moved to Veeam ONE, we had to install fresh, because we were not running the most current version. We just imported all of our former backups. It was drag and drop, and then setting up backup jobs is just crazy easy with Veeam ONE. Deployment took around four hours because we already had the backup jobs. If we didn't have the server built and the backup jobs it would have taken longer. We filled the server, installed Veeam ONE, imported all of our old backup data into that product and it was done. Their support was really good, we used a very skilled integrator who gave us lots of great tips. 

Which other solutions did I evaluate?

We've been looking at other options, Rubrik is one of them. Like Veeam, it's very simple and it's just an appliance. It's like a 1U or 2U appliance. You put it in your data center's server room or whatever you have, you define a policy, and they're literally called gold, silver and bronze. When you discover the server within Rubrik, you can decide you want the gold backup which might mean full backups every night. The silver backups might do incrementals every night, fulls on the weekend, and then maybe bronze might be differentials and maybe full backups once a month, or whatever the business requires.

What other advice do I have?

I would recommend this solution. Veeam is not highly customizable, but if someone's looking for a reliable, stable backup product that you can scale and get great support on, that supports multiple OS's, I would suggest using it. It's pretty good. 

I would rate this solution an eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Chris Childerhose - PeerSpot reviewer
Enterprise Architect at ThinkON
Real User
ExpertTop 5
By moving the Veeam server to a physical server and creating a Proxy server on each of the hosts, we are able to leverage SAN based backup which is very fast.
Pros and Cons
  • "Features with the most value are Instant VM Recovery, SQL Explorer and Exchange Explorer."
  • "Physical backup is always where room for improvement could be but Veeam has always stated they are not going in that direction."

What is our primary use case?

Veeam is our primary backup system used with the DD2500 for the repository. We use Veeam 9.5 Update 3 on a physical Windows 2016 server with Proxy servers deployed one per host in our HA Cluster. We also use the Enterprise Plus licensing for Nimble Snapshot Integration for backups and this allows our backup window to be reduced.

How has it helped my organization?

With moving the Veeam server to a physical server and creating a Proxy server on each of the hosts, we are able to leverage SAN based backup which is very fast. Jobs are completed overnight and never run in to the business hours.

What is most valuable?

Features with the most value are Instant VM Recovery, SQL Explorer and Exchange Explorer. Allowing our Veeam Agents access to the repositories for backups is another big plus.

What needs improvement?

Physical backup is always where room for improvement could be but Veeam has always stated they are not going in that direction. However, with Veeam Endpoint Backup, physical server backup is possible.

For how long have I used the solution?

I have been using this solution for more than five years.

What do I think about the stability of the solution?

Stability has always been the best part of Veeam and never has there been an issue with this.

What do I think about the scalability of the solution?

The scalability of Veeam is endless depending on your needs and there were no issues for us.

How are customer service and support?

Customer Service:

Customer service is always been top notch and I rate it a 10/10.

Technical Support:

Technical support is 10/10. They are always fast with responding to tickets and help you in the best way possible. They even arrange discussions with Architects if you have questions on best practices or environment setup.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We still use Symantec Backup Exec but only due to having physical Exchange 2010 servers. Once we virtualize this will be decommissioned. Having Veeam Endpoint Backup may be the alternate solution to fast-track this.

How was the initial setup?

The initial setup was very straightforward and there never seems to be issues with Veeam.

What about the implementation team?

We completed the implementation in-house using local resources.

What was our ROI?

ROI has been about six months.

What's my experience with pricing, setup cost, and licensing?

Be sure as always to evaluate products, get licensing costs, etc. Choose what is right for your business model.

Which other solutions did I evaluate?

No other options were evaluated as we knew Veeam was one of the better solutions for Virtual Backup.

What other advice do I have?

Veeam is a great product and always works. The product setup is easy and learning of the product for someone technical is straightforward. I look forward to the improvements in this product as it progresses.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Flag as inappropriate
PeerSpot user
Shane Slosar - PeerSpot reviewer
Shane SlosarCorporate Account Executive
Vendor

Try Druva, I've heard they have a new DraaS feature and pay only when the DR occurs. I know for sure they don't support Exchange on-prem, but do support O365. www.druva.com

See all 5 comments
reviewer2512020 - PeerSpot reviewer
Technical Consultant at a tech services company with 51-200 employees
Reseller
Top 20
Has a straightforward migration process and good backup functionalities
Pros and Cons
  • "Nearly all of Veeam's features are beneficial, particularly standard backup functionalities, application-specific backup capabilities, and the ability to create backups in Azure and our data center for disaster recovery purposes."
  • "They could improve the product's response times for technical support and enhance support for newer hypervisors."

How has it helped my organization?

The product has significantly streamlined operations for our clients, simplifying their data management and enhancing protection measures.

What is most valuable?

Nearly all of Veeam's features are beneficial, particularly standard backup functionalities, application-specific backup capabilities, and the ability to create backups in Azure and our data center for disaster recovery purposes.

What needs improvement?

They could improve the product's response times for technical support and enhance support for newer hypervisors.

For how long have I used the solution?

I've been working with Veeam Data Platform for about 11 years now

What do I think about the scalability of the solution?

Once users become familiar with Veeam's operation, scalability is straightforward. There's a learning curve, but it's manageable.

How are customer service and support?

The technical support services are good. However, the response time could be better. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

In addition to Veeam, we have migrated clients from competitors such as Dell Backup (formerly Tivoli Storage Manager), Spectrum Protect (TSM), and Arcserve to Veeam.

How was the initial setup?

The product migration is generally a straightforward process. We assist with the initial setup as part of our service offerings. Setup times vary based on the environment, but typically, we can complete the initial setup within a day. Additional time may be spent configuring backup policies, discussing recovery point objectives (RPOs), and versioning requirements.

What other advice do I have?

We recommend Veeam to a wide range of businesses, from small enterprises to large corporations. Veeam products are generally user-friendly, although navigating through logs may occasionally be necessary, it's not overly complex.

I rate it an eight. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
BasemIsmail - PeerSpot reviewer
Business Development Specialist at a tech services company with 11-50 employees
Real User
Top 5
A comprehensive solution for protecting virtual machines and physical servers

What is our primary use case?

We use the solution for protecting virtual machines and physical servers, as well as backing up data. The data platform mainly focuses on virtualization and physical environments, including database backup.

How has it helped my organization?

Veeam recently enhanced some features related to ransomware. Within these updates, its built-in protection feature or cybersecurity features included in the Veeam data platform now provide added protection for all customers. The solution effectively safeguards data, particularly against ransomware. This benefits Veeam, although it may rely on other third-party solutions for business continuity and data protection.

What is most valuable?

The solution focused on on-premises data and covered all virtualized environments, including physical servers. This product offers scalability, flexibility, and a simple user interface.

What needs improvement?

The licensed schema needs to be simple because it is more complicated than the previous one.

For how long have I used the solution?

I have been using the Veeam Data Platform for six years.

What do I think about the stability of the solution?

The product’s stability is good.

I rate the solution’s stability a nine out of ten.

What do I think about the scalability of the solution?

The solution can integrate with Azure storage and other storage vendors. It is more scalable than the cloud version.

10-15 users are using this solution. We cater this solution to small to medium companies.

I rate the solution’s scalability a nine out of ten.

Which solution did I use previously and why did I switch?

I have been working with the Veritas backup solution for about 20 years. Veeam has gained a significant market share and caters to many customer needs in the backup sector.

How was the initial setup?

The initial setup is easy and takes a couple of hours to complete.

What's my experience with pricing, setup cost, and licensing?

The solution has affordable pricing for old customers.

I rate the product’s pricing a five out of ten, where one is cheap, and ten is expensive.

What other advice do I have?

Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
System Engineer at Global Business Solutions
Real User
Scalable product with a good user interface
Pros and Cons
  • "It provides a much better user experience compared to other vendors. It works faster as well."
  • "Veeam's support services need improvement."

What is our primary use case?

We use the platform to take backups of virtual machines and Office 365 mailboxes.

What is most valuable?

The product's user interface is easy for creating and restoring Windows and File Explorer backups. It provides a much better user experience compared to other vendors. It works faster as well.

What needs improvement?

Veeam's support services need improvement. Whenever we create a ticket regarding production issues with high severity, their team takes a longer time to respond. It could be better.

For how long have I used the solution?

We have been using Veeam Data Platform since 2022.

What do I think about the stability of the solution?

I rate the product's stability an eight out of ten. We encountered a few downtime issues.

What do I think about the scalability of the solution?

I rate the product's scalability a ten out of ten.

How are customer service and support?

The technical support team can resolve all technical queries. However, it could be improved in terms of response time.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is easy because the server can be connected to the internet during installation. It downloads all the required features and configures all functionalities automatically. It takes a lot of overhead from the admins and engineers working on the process.

The implementation process takes around two days in our infrastructure as we only have a few workloads and know all the details about the policies to be configured. It requires three engineers, including system and network engineers, to execute the process.

What other advice do I have?

I recommend Veeam Data Platform to others and rate it a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2025
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.