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reviewer1487058 - PeerSpot reviewer
IT Infrastructure Manager at a paper AND forest products with 501-1,000 employees
Real User
I can really trust the virtual machine backup

What is our primary use case?

We replicate data between servers on our site and we back up to external media, which we take offsite.

How has it helped my organization?

It really helps secure our data.

What is most valuable?

It does a pretty good job of what we ask it to. What I find most valuable is probably the virtual machine backup. I can really trust those copies.

What needs improvement?

Their licensing model could use some improvement. In the version we're using, they license per core and up to six cores, so you can't use the one for small business anymore. You have to upgrade to the enterprise carry-on, it's a bit ridiculous.

I'd like to see more flexible licensing or to be consumed as a service.

Buyer's Guide
Veeam Data Platform
September 2025
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.

For how long have I used the solution?

I've been using this solution for five years now. 

What do I think about the stability of the solution?

It's very stable. 

What do I think about the scalability of the solution?

It is very scalable. Just my only issue is from a licensing perspective. If you want to add more servers, they push you up into a much more expensive licensing tier. Technically it's very scalable; financially, it's not that scalable.

How are customer service and support?

The product is so good that I haven't had to call support. 

What was our ROI?

In the global scheme of things, it's pretty inexpensive software as far as what we spend per year. If you factor in hardware and all sorts of other things, it's probably a good value for your money.

What's my experience with pricing, setup cost, and licensing?

There are no additional costs other than the standard licensing fee per year. It's pretty straightforward. 

What other advice do I have?

i give this solution a nine out of ten. I think it's a good product for small to medium businesses. It serves our needs. Unless your needs are very particular, it probably covers most use cases.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Services Manager at a tech services company with 51-200 employees
Real User
Top 10
Leader in the industry, a lot of value for the money
Pros and Cons
  • "The technical support is excellent. It's one of the best I've met so far."
  • "The product could be improved if they wrote more PowerShell scripts for controlling Veeam."

    What is our primary use case?

    Our use case is for doing backup for virtual machines, only for VMware virtual machines.

    What is most valuable?

    The most valuable features are the backup, replication application, and the virtual lab.

    What needs improvement?

    There are some PowerShell scripts for Veeam, but the product could be improved if they wrote more PowerShell scripts for controlling Veeam.

    For how long have I used the solution?

    I've been using the solution for five years.

    What do I think about the stability of the solution?

    The solution is very stable, compared to other products. It's very stable and reliable.

    What do I think about the scalability of the solution?

    Veeam is very scalable; it's suitable for all sizes of companies.

    How are customer service and support?

    The technical support is excellent. It's one of the best I've met so far.

    How was the initial setup?

    The initial setup was very simple. Deployment takes one day.

    What about the implementation team?

    I did the setup myself. We are a system integrator company and we do implementation of Veeam for customers. We have a great experience with Veeam, so it was not a problem for us.

    What's my experience with pricing, setup cost, and licensing?

    Licensing is very straightforward. Pricing is not the cheapest, but you get a lot of value for your money.

    Which other solutions did I evaluate?

    The main difference when comparing this solution to competitors is that Veeam is a company which has a single product, Veeam Backup Replication. Other companies have many products and Veeam can focus on a single product; this is their main advantage. They are pioneers in their domain. They are the leaders.

    What other advice do I have?

    If you buy Veeam, you have to buy maintenance; if you don't buy maintenance, you cannot do updates, but it's recommended to have maintenance.

    If you want to have a small and cheap system, that is not Veeam; but if you want performance, reliability, support, then this solution is best for that.

    If you are looking into implementing Veeam Backup, you have to first do anassessment, then make a good plan, and do a pilot to check all the features and to compare the features with your expectations.

    I would rate this solution a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    Buyer's Guide
    Veeam Data Platform
    September 2025
    Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
    868,787 professionals have used our research since 2012.
    Technical Service Engineer at a tech services company with 501-1,000 employees
    Real User
    Offers instant recovery
    Pros and Cons
    • "The most valuable feature is the instant recovery."
    • "They need to focus more on cloud backup."

    What is our primary use case?

    My primary use of the solution is for virtual machines backup and physical servers backup.

    How has it helped my organization?

    The solution has improved our organization because it's very fast in backup recovery. In case of emergency, the instant recovery is very fast, and that's made everything better.

    What is most valuable?

    The most valuable feature is the instant recovery.

    What needs improvement?

    Physical servers backup should be improved in the product.

    An additional feature I'd like to see would be more cloud solutions. They need to focus more on cloud backup.

    For how long have I used the solution?

    I've been using the solution for ten years.

    What do I think about the stability of the solution?

    The solution is very stable.

    What do I think about the scalability of the solution?

    The solution is scalable.

    How are customer service and support?

    The technical support is very good.

    Which solution did I use previously and why did I switch?

    I switched to this solution because it is more for virtual machines.

    How was the initial setup?

    The initial setup was straightforward, and only takes half an hour.

    What about the implementation team?

    I did the implementation myself. To implement, you have to prepare servers, prepare storage, and prepare virtual machines.

    What other advice do I have?

    It's very good solution. Very stable, very scalable, very fast.

    I would rate it a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    CTO at VIRTUO NTSH
    Real User
    Easy to set up, easy to use, and reliable
    Pros and Cons
    • "The product is very straightforward and very easy to use from the client-side."
    • "It's not that easy to use from the management side."

    What is our primary use case?

    The clients are using the solution for backup and restore and also for replication. The new model also has the management of virtual servers.

    What is most valuable?

    It's one of the most stable offerings.

    The product is very straightforward and very easy to use from the client-side.

    The solution is scalable. 

    The initial setup is very straightforward. 

    What needs improvement?

    It's not that easy to use from the management side. 

    The solution needs to improve its traditional backups. They back up data as others do at the moment - however, it's not as good. Also, restoring is very fast, however, they need some improvement in deduplication. 

    It's more the management in the level of replication. There needs to be a much higher level of replication. Right now, it's a basic replication in the secondary site. The recovery needs to be much faster as recovery is very important. The fastest recovery is from Rubrik.

    Rubrik is the fastest recovery backup solution, and Cohesity is the same as it depends on the hardware which they have. 

    Veeam should come with the hardware as others, like Cohesity, come with the hardware. 

    For how long have I used the solution?

    We've been using the solution for five years. It's been a while. 

    What do I think about the stability of the solution?

    The product is very stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable and the performance is good.

    What do I think about the scalability of the solution?

    You can scale it easily. Every time you need to buy a new license, you just add more licenses, and that's it.

    At the moment, all of our customers are using Veeam. We have more than 20 customers.

    How are customer service and support?

    We don't use technical support very much, however, my sense is they're okay. I cannot say something more precise, as we didn't really use it.

    How was the initial setup?

    The initial setup is pretty straightforward. It's not complex or difficult. The deployment process takes about an hour or so.

    To set up and deploy the solution, you only need a maximum of two people - one consultant and one assistant.

    What was our ROI?

    I didn't study ROI. Return of investment has to do with disaster recovery. This is one of the best solutions, Veeam, to retrieve machines if a disaster happens. If one site goes, and you have replication with Veeam, your company can continue on without loss.

    What's my experience with pricing, setup cost, and licensing?

    The customer needs to pay for Veeam. They need to pay a license per virtual machine, and the cost depends on how many virtual machines they want to back up.

    Which other solutions did I evaluate?

    We also are a partner of Cohesity, and we've evaluated the two. The main difference is Cohesity comes with hardware.

    The license is based on the capacity of the space where the backup stays, and also is very straightforward, much like Veeam. They are straightforward, and it's very, very, very powerful, however, you really depend on the hardware. This is a different way of licensing.

    Veeam is very straightforward, however, licensing is for virtual machines, how many you have. That means sometimes in the environment if you have lots of machines, virtual machines, it is better to use Cohesity as you can add as many virtual machines as you want and the license is always based on the capacity of the hardware where it stays.

    What other advice do I have?

    We are resellers. We are gold partners with Veeam.

    We sell only the latest version of the solution.

    I recommend both Veeam and Cohesity, however, depends on how your environment is.

    I'd rate the product at a ten out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer906105 - PeerSpot reviewer
    Senior Storage Engineer at a tech services company with 11-50 employees
    Real User
    Frequent feature updates and effective virtual machine backups
    Pros and Cons
    • "The most valuable features are the backup and restoration of our VMs. Additionally, they add features regularly."

      What is our primary use case?

      We use Veeam Backup Replication for our VMware 6.5 and vSphere VMware 6.5 solutions.

      What is most valuable?

      The most valuable features are the backup and restoration of our VMs. Additionally, they add features regularly.

      For how long have I used the solution?

      I have been using Veeam Backup Replication for approximately 

      What's my experience with pricing, setup cost, and licensing?

      The pricing of the solution could be reduced.

      What other advice do I have?

      I sometimes attend Veeam's annual meetings when they have them. Because of COVID, I didn't attend one or two of them, but Veeam seems to be very proactive in adding features.

      I rate Veeam Backup Replication a nine out of ten.

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      Tasos Skaltsas - PeerSpot reviewer
      IT Systems Engineer at a maritime company with 501-1,000 employees
      Real User
      Top 20
      Straightforward installation, quick support, and effective replication
      Pros and Cons
      • "The replication is the most valuable feature for us."
      • "The initial setup of Veeam Backup Replication is straightforward. The process took approximately two days. The setup could be streamlined to take less time."

      What is our primary use case?

      We are using Veeam Backup Replication only to replicate things from one server to another. We are in the testing phase, not in production. We are only using a small part of the solution.

      What is most valuable?

      The replication is the most valuable feature for us.

      For how long have I used the solution?

      I have been using Veeam Backup Replication for approximately three years.

      What do I think about the stability of the solution?

      The stability of the solution is perfect.

      How are customer service and support?

      The technical support is very good. The one or two times that we needed something from technical support, they answered quickly and right to the point.

      How was the initial setup?

      The initial setup of Veeam Backup Replication is straightforward. The process took approximately two days. The setup could be streamlined to take less time.

      What about the implementation team?

      We did the implementation ourselves.

      What's my experience with pricing, setup cost, and licensing?

      The license cost is per socket, per processor. We can have one license with two processors and we can cover everything inside of the test environment that we have.

      Which other solutions did I evaluate?

      We wanted the best software in the market and the best software for what we needed is Veeam Backup Replication. We did not compare other solutions, we only selected the best-reviewed solution.

      What other advice do I have?

      This solution is perfect for replication.

      I rate Veeam Backup Replication a nine out of ten.

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      Service Engineer at a performing arts with 201-500 employees
      Real User
      Once you get it set up, everything is smooth and the recovery is very good
      Pros and Cons
      • "Once you get it set up, everything is smooth, and the recovery is excellent."
      • "Veeam doesn't have the reporting part quite right. Its data visualization isn't as slick as other solutions like Veritas. For example, in Veritas, you can see a calendar that shows you which days are backed up. Veeam lacks features like that."

      What needs improvement?

      Veeam doesn't have the reporting part quite right. Its data visualization isn't as slick as other solutions like Veritas. For example, in Veritas, you can see a calendar that shows you which days are backed up. Veeam lacks features like that.

      For how long have I used the solution?

      I've only been using Veeam for a couple of months. 

      What do I think about the scalability of the solution?

      I'm a new client, we only use Veeam on three servers, so I'm not sure how scalable it is, but Veeam claims it's scalable. It's usually deployed in medium-sized enterprises. 

      How was the initial setup?

      Veeam's installation was hectic. It was tough in the beginning, and the installation process took us a lot longer than we expected. It requires several other applications and has lots of dependencies.

      What's my experience with pricing, setup cost, and licensing?

      Veeam is in the same price range as Veritas and similar solutions in that segment. 

      What other advice do I have?

      I rate Veeam eight out of 10. Once you get it set up, everything is smooth, and the recovery is excellent. 

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      reviewer1750023 - PeerSpot reviewer
      Systems Designer at a retailer with 5,001-10,000 employees
      Real User
      Easy to set up, reliable, and has responsive technical support
      Pros and Cons
      • "The initial setup was not overly complex."
      • "The price can be a bit expensive."

      What is our primary use case?

      We work with Veeam for structure for the backups.

      What is most valuable?

      The product responds above our needs. We are very satisfied with it.

      The initial setup was not overly complex. 

      We've found the solution to be quite stable.

      Technical support is helpful and responsive. 

      We're looking into the feature for the backups into the cloud and so far we are happy.

      What needs improvement?

      For the moment we do not necessarily need an improvement in the solution. The solution responds to our needs.

      The price can be a bit expensive. 

      For how long have I used the solution?

      We've used the solution for 15 years or so. It's been a long time. 

      What do I think about the stability of the solution?

      We've seen an approximate rate of 95% stability. It's quite reliable. There are no bugs or glitches. It doesn't crash or freeze. 

      How are customer service and support?

      From what I have experienced, technical support is good. When we open a case with Veeam, they respond quickly. We are very satisfied with the level of support we get.

      How was the initial setup?

      The initial implementation was easy. It was not overly complex or difficult. 

      What's my experience with pricing, setup cost, and licensing?

      The pricing is high. It's not the cheapest on the market. We'd prefer it if it was lower and more affordable. 

      What other advice do I have?

      I'm a customer and an end-user.

      I'd rate the solution at a nine out of ten overall. We're quite happy with its capabilities. Of course, it could always cost a bit less. 

      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      Buyer's Guide
      Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
      Updated: September 2025
      Buyer's Guide
      Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.