I use the solution for many environments involving various projects.
IT Manager at a retailer with 201-500 employees
Easy to use and manage
Pros and Cons
- "The solution's best features are its ease of use and replication."
- "The price is an issue. If one has a large number of servers, say... 100-plus, and wishes to add more, an exhausted budget may hinder this ability."
What is our primary use case?
What is most valuable?
The solution's best features are its ease of use and replication, which works fine. Its environments are good. It is easy to manage and allows one to easily migrate in different data center sites and firewalls.
What needs improvement?
The price is an issue. If one has a large number of servers, say... 100-plus, and wishes to add more, an exhausted budget may hinder this ability. This is the only issue of note.
For how long have I used the solution?
I have been using Veeam Backup & Replication for one year.
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What's my experience with pricing, setup cost, and licensing?
The solution should have a more cost-effective price. This can be an issue if one wishes to expand on a large number of servers, such as those exceeding 100, but does not have the budget to do so.
What other advice do I have?
The solution's backup extension is easily manageable and its reporting tool is easy to manage by name and to read.
My role is that of a customer.
I rate Veeam Backup & Replication as an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Senior Infrastructure Lead at a computer software company with 51-200 employees
Good portability, good scalability, and easy to set up
Pros and Cons
- "Its portability and being able to back up between different platforms are the most valuable features."
- "There is always some room for improvement, especially with some of the different technologies such as DB2. Commvault has a DB2 agent, but Veeam still doesn't have it. We have to use the universal one for it."
What is most valuable?
Its portability and being able to back up between different platforms are the most valuable features.
What needs improvement?
There is always some room for improvement, especially with some of the different technologies such as DB2. Commvault has a DB2 agent, but Veeam still doesn't have it. We have to use the universal one for it.
Although this is not really something that comes too much from the Veeam side, there could be more integration with the storage for snapshots. I know that some products that we use would need it, but I think that also comes more from the storage suppliers.
For how long have I used the solution?
I have been using it for about 10 years.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is very good at scalability.
How are customer service and support?
Their support was very good when I needed support back in South Africa.
Which solution did I use previously and why did I switch?
We currently are on Commvault, and we're also on Veeam, but we are busy putting forward a design to migrate from Commvault to Veeam for our company.
How was the initial setup?
Its initial setup is easy.
What other advice do I have?
I would rate it a nine out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
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Backup & Recovery Section Head at a retailer with 1,001-5,000 employees
Limited integration, but it's affordable and setup is easy
Pros and Cons
- "Setting up Veeam is easy, and it's portable, too."
- "Veeam's biggest limitation is the lack of integration. I can't use the tool because there is no integration between the tool and the environment."
What is our primary use case?
We just are using it for backup and replication. Only two people at my company are working with it now because it is only a backup area. All the other products in my environment are not integrated with the tool.
What needs improvement?
Veeam's biggest limitation is the lack of integration. I can't use the tool because there is no integration between the tool and the environment. Honestly, we can't use it with the rest of the environment— the hardware and software and so on. It's a huge problem.
We are just using it for backup monitoring.
For how long have I used the solution?
I've only been using Veeam for few months now.
What do I think about the stability of the solution?
Veeam is stable.
What do I think about the scalability of the solution?
Veeam is scalable.
How was the initial setup?
Setting up Veeam is easy, and it's portable, too.
What's my experience with pricing, setup cost, and licensing?
Veeam is somewhat expensive, but it's affordable. For a backup and replication program, it might be expensive.
What other advice do I have?
I would rate Veeam four out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CTO at SoferTech
Easy to use, simple installation, and stable
Pros and Cons
- "The solution is simple to use."
- "The solution could improve by allowing the ability to do monitoring and traffic aggregation in the whole virtual network environment."
What is our primary use case?
We are using Veeam ONE to monitor our environment.
What is most valuable?
The solution is simple to use.
What needs improvement?
The solution could improve by allowing the ability to do monitoring and traffic aggregation in the whole virtual network environment.
For how long have I used the solution?
I have been using this solution for approximately eight years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is highly scalable in the virtual environment.
How are customer service and technical support?
The support team Veeam can be available 24 hours a day seven days a week depending on your license agreement. However, in Veeam ONE the support query availability is not as good as other solutions they offer.
How was the initial setup?
Veeam ONE is straightforward to implement.
What's my experience with pricing, setup cost, and licensing?
If you have Veeam Backup and Replication with the essential license then this solution is free. If you were to purchase Veeam ONE by itself it is priced cheaper than competitors.
What other advice do I have?
I rate Veeam ONE a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Technical Presales Consultant/ Engineer at a tech vendor with 10,001+ employees
Scalable with great technical support and an easy initial setup
Pros and Cons
- "The solution is carefully designed to be easy to use - even if you're in a panic."
- "They need to support more platforms."
What is most valuable?
The solution provides great insights. Veeam ONE is like a consolidated monitoring and reporting solution for Veeam Backup Replication, and Hyper-V and VMware environments. It basically provides a pane of glass to monitor and report on both your backup infrastructure and your virtual infrastructure if it is Hyper-V or VMware.
What I really like about it is that usually I would deploy it before I deploy Veeam Backup Replication to get insights on the environment that can help me avoid issues during the VOT or during the implementation of Veeam Backup Replication. For example, I can get insights to see if there is any bottleneck on the production storage on which the servers are residing. If I need to back up, I can find out if the storage has very low space and if I trigger backups with Veeam or any other situation if I come and conduct a snapshot if it will likely cause a recall production issue.
Another really amazing feature I like about Veeam ONE is not just that it helps me plan the deployment and whatnot, in general. It can help me generate reports about the virtual environment that are totally unrelated to the backup. For example, I have one customer within the POC for Veeam Backup Replication and for Veeam ONE, the Veeam Availability Suite. They are using NetBackup. And they said, "Okay, we are okay with NetBackup. We don't need Veeam Backup Replication. But, We want Veeam ONE" This is due to the fact that once I integrated Veeam ONE, I was able to provide them insights into their environment that they had no clue about. For example, how much space is being utilized in the data center, what kind of data growth they're having in the data center, any issues in the infrastructure, and if there are areas for improvement.
Veeam ONE also recommends solutions for the issues. It can let you classify your data center. It will classify your systems and then report on them accordingly. Basically, it would provide many insights and monitor services. Some decision-makers are not into the technical aspects and whatnot. They're into the numbers and where they are right now, where they want to be, the loss options for capacity planning, et cetera.
It's strictly a reporting and monitoring solution for Veeam, Hyper-V, and Veeam Backup Replication. It's a monitoring solution for virtual data centers and backup in one console. Usually, reporting solutions do not have this functionality. You will have report decisions for VMware, however, they will not monitor the backups.
The solution is carefully designed to be easy to use - even if you're in a panic.
Technical support is great.
The solution can scale.
What needs improvement?
They need to support more platforms. Right now, they support their Veeam Backup Replication product, which means they provide monitoring and visibility reporting to the backup infrastructure and the backup portion. However, for some people, they're not using VMware. They are not using Hyper-V, or they have other workloads. For example, they have Nutanix. Veeam can monitor the backups, which is part of Veeam Backup Replication, however, it cannot monitor Nutanix itself.
They also do not monitor physical workloads, for example, physical Windows Servers and physical Linux Servers. They report their backups. They monitor their backups through Veeam Backup Replication. They don't have server monitoring and reporting. That's where there is room for improvement.
The management software for Veeam ONE is installed only on Windows.
Recently, for some reason, a client didn't have the feature "offload backups to object storage", like Azure cloud storage, and for some reason, we were unable to locate any sort of particular report for that particular backup point. Having much more extensive backup reports would be great. They have a lot of backup reports which are great, and they have the option to create backup customer reports, however, it would be great to have additional reports along the way.
For how long have I used the solution?
I've been using Veeam ONE also since version 9.5.
What do I think about the scalability of the solution?
Veeam One is pretty scalable when it comes to VMware and the Hyper-V. It is scalable and has a modular architecture, just like Veeam Backup Replication. You can have the server run in one place and the client run in another. It works well.
How are customer service and technical support?
Technical support is a tricky question. In general, if you're asking about Veeam when compared to other vendors, honestly speaking, the technical support response times are quite good. Support will vary by engineers, no matter which vendor you deal with. One day, I'll have a really bad engineer, the next I'll have an excellent one. However, I evaluate more so based on response times, and as I've said, their response is always excellent.
How was the initial setup?
The solution is very straightforward to set up. It's a product that's designed to be easy to use, and implementing it is no exception.
What other advice do I have?
Veeam has a suite called the Velamen Availability Suite. This Suite consists of two products; Veeam ONE and Veeam Backup Replication. Usually, we use these two products at the same time for different purposes.
I've been using the solution since version 9.5 and now it's on version 11.
I'd rate the solution at a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. distributor
Technical Solutions Architect at a computer software company with 51-200 employees
Stable with simplicity a key valuable feature
Pros and Cons
- "Simple and stable."
- "Immutability could be improved."
What is our primary use case?
The primary use case of this product is for disaster recovery and ransomware protection. It's also used for testing development.
What is most valuable?
I like this solution for its simplicity and stability.
What needs improvement?
The solution could be improved with easier immutability.
For how long have I used the solution?
I've been consulting on this solution for eight months.
How was the initial setup?
The initial setup is fairly straightforward. Depending on how the system is deployed, the implementation can take anywhere from one to six hours. We currently have five customers who have deployed Veeam Backup & Replication. We have two engineers who deploy this product.
What other advice do I have?
I recommend this solution and rate it eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Consultant at a tech services company with 501-1,000 employees
Offers great reporting with good visibility on the dashboard
Pros and Cons
- "Provides lots of reporting and visualization of how much data has been transferred."
- "The solution requires a lot of bandwidth."
What is our primary use case?
The primary use case of this solution is to take the complete backup of our Nutanix server and to dump it on our BR site. That's the feature we utilize. We are resellers of Veeam Backup & Replication.
What is most valuable?
The solution provides two good features; backing up of the complete server in a plan, as well as copying or migrating it to another BR site. The solution provides lots of reporting and visualization of how much data has been transferred. If there is any kind of error you receive an alert message and everything can be configured. It does both these things without impacting performance.
What needs improvement?
The solution requires a lot of bandwidth because our servers are heavy.
What do I think about the stability of the solution?
The solution is stable.
How was the initial setup?
The initial setup is straightforward.
What's my experience with pricing, setup cost, and licensing?
Licensing is on an annual basis.
What other advice do I have?
This is generally a good solution. When I take actions on it, it gives a lot of visibility and reports on the dashboard. Technically speaking it's good.
I rate this solution an eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Solutions Architect at Net Place
Simple and easy to use and manage
Pros and Cons
- "One of the most valuable features is the simplicity of the solution's administration."
- "While the Veeam Backup Replication tool can mostly back up all the data in the environment, the AIX from IBM backup capabilities nowadays could stand improvement as they are not featured on a single pane of glass."
What is our primary use case?
We are familiar with all the versions. As resellers we can sell any version of the solution.
Our use cases involve Veeam or Hyper V infrastructure. They concern physical servers, Office 365, complete solution specs, a mold self, the Como workloads and Oracle SAP.
What is most valuable?
One of the most valuable features is the simplicity of the solution's administration. I like its rental capabilities, as well as the backup data, replication abilities, in respect of the current Veeam or the backup servers to the Cloud provider. Disaster recovery is also simple and very easy to manage.
What needs improvement?
While the Veeam Backup Replication tool can mostly back up all the data in the environment, the AIX from IBM backup capabilities nowadays could stand improvement as they are not featured on a single pane of glass. A consultation is required for its administration. As such, the integration of AIX would be welcome.
While Veeam Backup & Replication is a complete solution, it would be nice to have the Veeam server on Linux. The availability of the Server Manager only on Windows installation should be addressed.
For how long have I used the solution?
I have been using Veeam Backup & Replication for around two or three years.
What do I think about the stability of the solution?
The solution is stable and allows for ease of use.
What do I think about the scalability of the solution?
The solution is very scalable. Once the license is attended to, there is not much need to concern oneself with new implementations or changes to the installation process. As such the solution is scalable, stable and very friendly to use.
How are customer service and technical support?
I rate the technical support as a ten out of ten. Veeam boasts a wide documentation forum in which most issues can be resolved. When there is a need to engage their support services, we have found them to be straightforward and very quick to resolve the issue.
How was the initial setup?
Taking into account the setups and boss configurations, the deployment takes from two to three days and is very simple to do. With the right partner it can be accomplished pretty quickly and simply.
What about the implementation team?
Deployment and maintenance involves two or three people. It is quite easy.
Which other solutions did I evaluate?
We evaluated ARC server and Capizec. We are a reseller and implementation company, so we handle both of these aspects as concerns the software of many different back up tools, but Veeam lags far behind the competition. The others use WAN and are our first choice.
In comparison with Veeam Backup & Replication, the license form and attendant specs of the competitors make things quite easy.
What other advice do I have?
I truly like the solution. It is easy, fast and reliable when it comes to growth.
While our parent company has the solution on-premises, we also sell it as a service, as we are Veeam partners.
We have a variety of client types and sizes.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner

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