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Systems Administration at Camosun College
Real User
Apr 5, 2021
Reliable, fixes itself, works well with SharePoint, and the support is helpful
Pros and Cons
  • "It's fairly easy to manage and set up."
  • "Once you get it working, it's fairly reliable and fixes itself."
  • "The initial setup could be simplified."
  • "The initial setup could be simplified. It takes some time to get through the knowledge base and the changes in the versions over time."

What is our primary use case?

We use this solution to back up our two VMware sites, and some physical boxes.

Mainly, it is used for our two VM sites at either campus.

It works with the client. We have it on a clustered SQL which works well.

We have local backups at either site, as well as some backups going to an external storage appliance. It gives us information about what is going on.

We are also using replication.

How has it helped my organization?

It has improved the way that our organizations function.

What is most valuable?

It's fairly easy to manage and set up. 

Once you get it working, it's fairly reliable and fixes itself. It's pretty good at keeping the backups running.

It works well with SharePoint.

What needs improvement?

The initial setup could be simplified. It takes a bit to find the documentation. 

It takes some time to get through the knowledge base and the changes in the versions over time.

Trying to find everything on how to configure it and set it up can get frustrating in trying to sort it out.

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For how long have I used the solution?

I have been using this solution for three to four years.

I am using version 10.

What do I think about the stability of the solution?

This solution is stable. Once we have all of the backups working, it never has any issues, except for the server going off, but that is a network issue or during the time that it's self-healing.

It keeps going and keeps running.

What do I think about the scalability of the solution?

It's a scalable solution. I added one. We have a couple of proxies at either campus with one backup server with an enterprise manager on it. It works well.

I am the only person in our organization who is using this solution.

How are customer service and support?

I have used technical support in three or four cases. They were able to help me. They are pretty good. I would rate them a nine out of ten.

Which solution did I use previously and why did I switch?

We were using Microsoft Data Protection Manager and NetBackup. We decided to go with Veeam after testing it out, as it seemed to work better than the other products we were using.

How was the initial setup?

The initial setup is okay. 

It just took a while to try to sort out what is going on with it.

What other advice do I have?

Review the documentation and their knowledge base on how to set it up and configure it. 

It takes a bit to get it sorted out and to figure it out, but once you get it working it just keeps working.

I would rate Veeam Backup Replication a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior IT Consultant at société de services et d'ingénierie en informatique
MSP
Apr 3, 2021
Easy to deploy with good snapshots and instant recovery capabilities
Pros and Cons
  • "The solution is very easy to deploy."
  • "The solution is the best product to backup and replicate in a real-time virtual platform."
  • "The pricing could be improved."
  • "The pricing is increasingly becoming more and more expensive."

What is our primary use case?

The solution is used primarily for backup and replication.

What is most valuable?

The solution is the best product to backup and replicate in a real-time virtual platform.

This is the only product in the world that can do the two actions. 

You can use a snapshot from many types of storage and restores granular items and functionality from the exchange, email, or any active data storage object. 

You can do instant recovery, which is quite helpful. If you have any problems, you can start your Veeam from the backup and use it to restore, and it will do it in the background.

The solution is very easy to deploy.

The solution scales quite well. The performance has been good.

We've found the solution to be very stable so far.

Overall, it's a very good product.

What needs improvement?

The pricing could be improved. They should work to make it less expensive.

In one case, the solution did not support a backup from EIX Unix from IBM. This is the only handicap I've found in relation to the product.

For how long have I used the solution?

I've been using the solution for about three years at this point. It's been a while.

What do I think about the stability of the solution?

The solution is quite stable. There are no bugs or glitches. It doesn't crash or freeze. It's quite reliable. The performance is good.

What do I think about the scalability of the solution?

We've deployed the solution for 10 to 20 customers.

The solution can scale. If a company needs to expand, it can do so.

How are customer service and technical support?

I've had some previous experience with technical support, and I don't really have any complaints. They were knowledgeable and responsive and I would say I've been satisfied with their assistance overall.

How was the initial setup?

The solution is very easy to deploy. It's one of the selling points of the product.

What's my experience with pricing, setup cost, and licensing?

The pricing is increasingly becoming more and more expensive. In 2020, it was a good price. After the last version, 10, the price has been very, very high.

What other advice do I have?

I'd rate the solution at a nine out of ten overall. If it weren't for the pricing issues, I'd likely rate it higher. It's a really great solution in general.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Buyer's Guide
Veeam Data Platform
April 2026
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
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it_user1372698 - PeerSpot reviewer
Key Customer Manager at a tech vendor with 11-50 employees
Real User
Apr 1, 2021
Easy to install with good virtualization and the capability to scale
Pros and Cons
  • "For virtualization it's perfect."
  • "For virtualization it's perfect."
  • "The pricing could be better."
  • "The solution keeps getting more and more expensive. They should work on the pricing."

What is most valuable?

For virtualization it's perfect.

The solution is very simple to install. The support and maintenance are also very easy.

The solution can scale.

For the most part, the stability is okay.

What needs improvement?

The solution is pretty much the same as a solution such as Comet, however, the only difference is that this is a bit weaker and not so strong at covering the applications and the physical servers side.

This solution is very young and they don't have a lot of references. 

For physical servers and some applications like SAP and databases, they're less good.

It's not quite as secure as Comet.

The pricing could be better.

For how long have I used the solution?

I've been using the solution for more than five years.

What do I think about the stability of the solution?

The stability is okay. It's not as good as Comet. Veeam is stable, however, it's not quite optimized correctly.

What do I think about the scalability of the solution?

The solution is scalable, however, Comet is better in this regard. That said, if a company would like to expand, they can do so.

We have about 2,000 users on the solution. We have about 15 customers using the product.

How are customer service and technical support?

Technical support is fine. They are helpful and responsive. We're satisfied with the level of service they provide.

Which solution did I use previously and why did I switch?

I've also used Comet, which I would describe as better almost across the board, except for the virtualization.

How was the initial setup?

The installation is pretty easy. It's not too complex.

It's 20% faster to install than Comet. It doesn't take too long to deploy.

Once everything is set up, it's very easy to maintain everything.

What's my experience with pricing, setup cost, and licensing?

The solution keeps getting more and more expensive. They should work on the pricing.

Every year, they seem to raise the price by 10-15%. They used to be cheap. Now they are costly.

What other advice do I have?

We have the solution deployed both on-premises and on the cloud.

I'd rate the solution at an eight out of ten. We're quite satisfied with the solution overall.

I'd recommend this solution to others.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
MOHAMEDTALIB - PeerSpot reviewer
Director at NVIT
Real User
Mar 31, 2021
Offers a strong performance and a high level of compatibility with other applications
Pros and Cons
  • "Strong performance with a high level of compatibility."
  • "The solution offers a strong performance, higher than Acronis, and has a high level of compatibility with the majority of applications such as Nutanix and others."
  • "Device backup could be improved."
  • "The backup of the device could be improved and it's also quite an expensive solution, more expensive than Acronis."

What is most valuable?

The solution offers a strong performance, higher than Acronis. It has a high level of compatibility with the majority of applications such as Nutanix and others. 

What needs improvement?

The backup of the device could be improved and it's also quite an expensive solution, more expensive than Acronis. 

For how long have I used the solution?

I've been using this solution for five years. 

How are customer service and technical support?

Veeam provides decent customer service. 

Which solution did I use previously and why did I switch?

I've used HiQ and Quest NetVault, and like them both.

What other advice do I have?

I rate this solution a nine out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer. reseller
PeerSpot user
reviewer1234998 - PeerSpot reviewer
Systems Manager at a tech services company with 11-50 employees
Real User
Mar 29, 2021
Effectively coordinate data with limited intervention and provide alerts to issues
Pros and Cons
  • "I know it's not exactly a feature, but I accept it works and it's easy to use. With the Veeam Backup & Replication, we have no problems in managing restore. Obviously, the most important thing about backup software. I used to say that every backup software can make backups, but only good ones can make a restore."
  • "It's hard to answer because managing cloud storage in our version could be better, but now that they have improved it in the recent version, I cannot say it's a better point because I know it should be already fixed."
  • "It's hard to answer because managing cloud storage in our version could be better, but now that they have improved it in the recent version, I cannot say it's a better point because I know it should be already fixed."

What is our primary use case?

We use Veeam Backup & Replication to backup, restore and replicate data across our storage locations.

How has it helped my organization?

I know it's not exactly a feature, but I accept it works and it's easy to use. With Veeam Backup & Replication, we have no problems in managing restore. Obviously, the most important thing about backup software. I used to say that every backup software can make backups, but only good ones can make a restore.

What is most valuable?

The features that we use most of Veeam Backup & Replication are SQL backup and tape backup. For us, tape backup is really important because we have to keep all our data on the site. We cannot use it for our sites in terms of policies or a cloud backup. We are using tape backup as a secondary repository. We use the tapes regularly. We also make a regular list of tests for tapes and are quite happy with how we are managing the process.

What needs improvement?

It's hard to answer because managing cloud storage in our version could be better, but now that they have improved it in the recent version, I cannot say it's a better point because I know it should be already fixed.

My point of view is not general but in particular because I can only tell you about the things that we need. For the things that we need, I mostly SQL backup, we have no issues with Veeam Backup & Replication. It's difficult to answer because I am waiting to try new features in the next version that we plan to install next month. So, I can't answer before I try these additional features that I will find in the next version.

For how long have I used the solution?

I have been using Veeam Backup & Replication for the past four years.

What do I think about the stability of the solution?

For our space, we are using not only Veeam Backup & Replication but also Veeam ONE for monitoring, not only backups but for the environment. We have alerts if we have any problems with the backups. The only problem we are facing sometimes with Windows backup is that it is not large enough for periodic full backups, but this is not the problem of Veeam Backup & Replication, it is a problem of our environment. Veeam Backup & Replication end synthetic backups the following day without requiring a configuration plan and full backup.

What do I think about the scalability of the solution?

When we had Windows problems, Veeam Backup & Replication had no problem at all. It also manages other problems with no intervention.

How are customer service and technical support?

We used the service of the Veeam technical support once on the fifth day after installation, and it was a good experience. But that was a few years ago, so I can't tell you how their support works now. Fortunately, we didn't need to consult for the rest of the year.

Which solution did I use previously and why did I switch?

We have used IBM Cloud Backup before, and one of the reasons that pushed us to change the Veeam Backup & Replication was that IBM Cloud Backup was really difficult to use. We have been using it for almost 10 years only to visualize the environment. When we started with IBM Cloud Backup, we also had physical servers. We currently don't have any physical servers. This is another reason we moved to a new generation backup solution.

How was the initial setup?

Veeam Backup & Replication is absolutely straightforward. We had some issues with the initial setup, but it is normal. The initial hardware configuration of the tape library was unclear because we are using a fibre genetic library, so we needed to configure our storage as a network, to have a Windows Server point, exact point contact to the library. However, once the Windows Server manages the tape library, Veeam Backup & Replication has no problems at all. We are using Windows drivers and not native Veeam drivers to manage the library.

What's my experience with pricing, setup cost, and licensing?

It's a proper price, as it isn't an issue for what Veeam Backup & Replication is giving us. Obviously, we are paying licensing for our physical VMware environment. It also depends on how the VMware environment is on the side. We have a few very big nodes. So, we need a few licenses and maybe if people had more nodes and sockets and each node was managing less information, machine supplies could be different.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1298934 - PeerSpot reviewer
Director Cloud Backup and DRaaS at a tech services company with 51-200 employees
Real User
Mar 23, 2021
Reasonably-priced and offers good support for virtualization, but it was not built for the cloud
Pros and Cons
  • "We have evaluated other solutions but Veeam is the best for virtualization."
  • "We have evaluated other solutions but Veeam is the best for virtualization."
  • "There is a lot of room for improvement, but the primary issue we have is that it's not built for the cloud."
  • "There is a lot of room for improvement, but the primary issue we have is that it's not built for the cloud."

What is our primary use case?

We are a managed service provider and we run a cloud backup company. We provide cloud backup services for customers and our primary platform is Veeam. 

What is most valuable?

The primary reason that we use Veeam is the market share.

What needs improvement?

There is a lot of room for improvement, but the primary issue we have is that it's not built for the cloud. It wasn't designed for it but we're making it work.

For how long have I used the solution?

We have been using Veeam Backup & Replication for 10 years.

What do I think about the stability of the solution?

There are bugs and other things that go wrong in almost any environment, although it's not that there's anything wrong with the product. That's just life in IT.

What do I think about the scalability of the solution?

Scalability-wise, it is okay, although it could be better.

We use it internally, although it revolves around our clients.

How are customer service and technical support?

Technical support is good and I would rate them a seven out of ten. The rating would improve if they were better at following up.

How was the initial setup?

The initial setup is complex. Our is a very large project to run in the cloud.

What about the implementation team?

We have our own Veeam certified engineers who deploy and maintain it.

What's my experience with pricing, setup cost, and licensing?

We spend hundreds of thousands of dollars on Veeam each year, although it is not expensive for what we get.

The licensing is something that could be improved.

Which other solutions did I evaluate?

We have evaluated other solutions but Veeam is the best for virtualization.

What other advice do I have?

My advice for anybody who is considering Veeam is that it's a good product. We do not have an environment that is user-centric, where I can make specific suggestions otherwise.

We are currently using version 10 and plan to move to version 11 within the next two months.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
BartHeungens - PeerSpot reviewer
IT Specialist at Bitcon
Real User
Top 5
Mar 21, 2021
Reliable, easy and quick to install, with good support and alerting
Pros and Cons
  • "For me, the most important feature is alerting."
  • "I recommend using Veeam ONE; I see more positive things than negative ones."
  • "There is a lot of information, so maybe the dashboards could consolidate it."
  • "The user interface is quite extended, and sometimes it's difficult to find the right information."

What is our primary use case?

We use Veeam ONE to get a better view of our virtualized environment. To see what is happening there.

What is most valuable?

For me, the most important feature is alerting. I know when something goes wrong, I get an alert.

What needs improvement?

The user interface is quite extended, and sometimes it's difficult to find the right information. Once you know and are familiar with it, it's okay.

The user interface could be simplified. There is a lot of information, so maybe the dashboards could consolidate it.

For how long have I used the solution?

I have been using Veeam ONE for two or three years.

I recently updated to the latest version.

What do I think about the stability of the solution?

It stays running, so I don't have to put a lot of time there. 

I updated recently and it keeps running.

Occasionally, I go to the dashboard to see that there are not many alerts showing. It's stable.

What do I think about the scalability of the solution?

I have a rather small environment so I haven't had to use this feature. 

I assume that it is scalable, but I have never tested it.

How are customer service and technical support?

I have not used technical support while using Veeam ONE, but for other products from Veeam I have, and I am happy with their support. They are fast, and their response is very good.

Which solution did I use previously and why did I switch?

I use Office 365, Veeam Cloud Connect, and Veeam ONE in my Data Center.

How was the initial setup?

The initial setup and installation were very straightforward.

It took less than an hour to deploy. 

What about the implementation team?

I completed the deployment and implemented it myself.

What's my experience with pricing, setup cost, and licensing?

We have a license combined with my other Veeam licenses.

For what it does, the price is acceptable.

What other advice do I have?

I recommend using Veeam ONE. I see more positive things than negative ones.

I would rate Veeam ONE an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sr. System Architect at a tech services company with 201-500 employees
Real User
Mar 20, 2021
A backup and replication solution with good documentation and technical support.
Pros and Cons
  • "The documentation is very good. It's also easy to install Veeam Backup and Replication."
  • "The documentation is very good and it's also easy to install Veeam Backup and Replication."
  • "I don't see much room for improvement except that the price could be better."
  • "I don't see much room for improvement except that the price could be better."

What is our primary use case?

We use Veeam Backup and Replication for the virtual server. 

What is most valuable?

The documentation is very good. It's also easy to install Veeam Backup and Replication. They have also introduced a Continous Data Protection (CDP) feature, which is very good.

What needs improvement?

I don't see much room for improvement except that the price could be better. 

For how long have I used the solution?

I have been in a partnership with Veeam for about four years.

What do I think about the stability of the solution?

Veeam Backup and Replication is a stable product.

What do I think about the scalability of the solution?

Veeam Backup and Replication is a scalable solution.

How are customer service and technical support?

Technical support is good.

Which solution did I use previously and why did I switch?

We use Commvault for the standalone server and VMware for different sites.

How was the initial setup?

The initial setup and implementation are straightforward. 

What about the implementation team?

Two of us can deploy this solution depending on the use case. Usually, one person is enough to maintain Veeam.

What's my experience with pricing, setup cost, and licensing?

The license is a bit expensive.

What other advice do I have?

I would recommend this product to potential users.

On a scale from one to ten, I would give Veeam Backup and Replication an eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2026
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.