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Charg d'Innovation Et Stratgie Infrastructure at a tech services company with 11-50 employees
Real User
Dec 22, 2023
A product that is easy to use and provides good visibility to users
Pros and Cons
  • "The product's initial setup phase was straightforward."
  • "For our company's usage, the price of the product is considered to be one of the major drawbacks because we have a lot of infrastructure, and its services don't fit well with our needs."

What is our primary use case?

I use my company mostly to monitor Veeam O365's licensing and backup. In our company, we don't use it for infrastructure monitoring.

What is most valuable?

The most valuable features of the solution stem from the fact that it works well for our company. The main feature we use of Veeam ONE in our company is Veeam O365.

What needs improvement?

I have no visibility on what needs to be improved in the solution.

For our company's usage, the price of the product is considered to be one of the major drawbacks because we have a lot of infrastructure, and its services don't fit well with our needs. The aforementioned area can be considered for improvement in the solution. The price of the product should be reduced.

For how long have I used the solution?

I have been using Veeam ONE for six months to a year for two of our infrastructures.

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Veeam Data Platform
January 2026
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What do I think about the stability of the solution?

Since I haven't received any feedback from my team related to the stability of the product in our company, I rate the product's stability a ten out of ten.

What do I think about the scalability of the solution?

I don't have any visibility over the scalability options offered by the product.

Only two or three people in my organization work with the solution.

How was the initial setup?

The product's initial setup phase was straightforward.

I wasn't involved in the initial setup phase of the product.

The solution is deployed on an on-premises model.

The solution can be deployed in less than half a day.

Though I am not sure about how many people are required to take care of the deployment and maintenance of the product, I am sure that the two or three people who use the solution handle it.

What was our ROI?

With the use of Veeam ONE, our company was able to identify technical problems in our Veeam infrastructure, and we were also able to do some optimization work with its help.

What's my experience with pricing, setup cost, and licensing?

My company needs to pay towards the licensing cause attached to the solution on a monthly basis as my company operates as a service provider. The product is expensive.

Which other solutions did I evaluate?

My company did not evaluate other options against Veeam ONE.

What other advice do I have?

The product fits well according to the needs of our company.

Veeam ONE is a simple product that is easy to use, and it provides good visibility of the environments in which it functions.

I rate the overall product a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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IT Services Manager at a tech services company with 51-200 employees
Real User
Dec 21, 2023
A highly stable product that provides excellent backup features and has a proactive support team
Pros and Cons
  • "Backup and restore features are valuable."
  • "The product must provide better security."

What is our primary use case?

The solution is used for backup and restore. It can also be used for VM replication.

What is most valuable?

I like almost everything about the product. Backup and restore features are valuable. They develop everything. If a competitor invents a new feature, the vendor also implements it.

What needs improvement?

The product must provide better security. It must provide an integration with a tool that has ransomware protection.

For how long have I used the solution?

I have been using the solution for about ten years.

What do I think about the stability of the solution?

The tool is rock solid. It is very, very stable.

What do I think about the scalability of the solution?

There are huge systems for which Veeam is not big enough, but we can partition the big environment and install several Veeam instances. The tool scales very well. We face no issues. The product is suitable for the smallest to the biggest enterprises. There is a free community edition that is limited to ten virtual machines. If we buy a license, we can scale up to 1000 instances.

How are customer service and support?

The support is one of the best I have seen. The team has a quick response time and provides quality feedback. The team is proactive. I am really happy with the product.

Which solution did I use previously and why did I switch?

I have worked with IBM and Data Protector. Veeam is better because it focuses on a single product.

How was the initial setup?

The initial setup is simple. With just a couple of clicks, we can install the product. However, it depends on how complex the environment is. Compared to other products, it is quite straightforward. We mostly deploy the solution on-premises. However, we can get opportunities to implement the cloud version as a service provider or back up an organization’s cloud infrastructure.

What's my experience with pricing, setup cost, and licensing?

The price is not low, but we get value for our money. We don't want a cheap product. We want a good product. The tool is reasonably priced for the quality it provides.

What other advice do I have?

I recommend the solution to others. There is some room for improvement. Overall, I rate the tool a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Veeam Data Platform
January 2026
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,733 professionals have used our research since 2012.
Youssef  Hmani - PeerSpot reviewer
Technical Assistant at a tech services company with 11-50 employees
Real User
Top 10
Dec 20, 2023
Provides radical resiliency through secure backup and fast, reliable recovery solutions for hybrid and multi-cloud environments
Pros and Cons
  • "I think Disaster Recovery as a Service (DRaaS) is an excellent solution for ensuring user-side disaster recovery. It involves a platform on-premise, which can be replicated to another site. It's a very effective solution, and we prioritize both the FTO and the FTO."
  • "Regarding managing LQ or Liberty delivery, there was no system initially; it was solely for backing up Vista Disc. I suggested enhancing this option. However, my experience with Dibree was unsatisfactory. I recommended adding Azure for EBMI XPower backup and incorporating SolarWinds for end-of-month risk processes, which were not part of the initial solution."

What is our primary use case?

I find Veeam Data Platform to be an excellent solution with numerous features. It serves as a highly effective choice for backup, replication, and disaster recovery in my opinion.

What is most valuable?

Disaster Recovery as a Service (DRaaS) is an excellent solution for ensuring user-side disaster recovery. It involves a platform on-premise, which can be replicated to another site. It's a very effective solution, and we prioritize both the FTO and the FTO.                

What needs improvement?

I recommended adding Azure for EBMI XPower backup and incorporating SolarWinds for end-of-month risk processes, which were not part of the initial solution.

For how long have I used the solution?

I have been using Veeam Data Platform since 10 years.

What do I think about the stability of the solution?

I would rate the stability 9 out of 10.

What do I think about the scalability of the solution?

I would rate the scalability 9 out of 10. Generally, our clients fall into the medium-sized category.

How are customer service and support?

There are processes needed to enhance support. Technical support is an area that needs improvement.

How would you rate customer service and support?

Neutral

How was the initial setup?

I find the solution to be easily understandable and trouble-free. Deployment is straightforward, and I've had a positive experience with it. Currently, I haven't deployed with Azure or Microsoft thirteen hundred fifty-five, but I may explore that in the future for a better understanding.

What's my experience with pricing, setup cost, and licensing?

I acknowledge there are concerns about pricing, specifically in gaining more customers for VM. We've encountered difficulties in convincing them due to pricing issues. So, I rate it a six.

What other advice do I have?

We strongly advocate using Veeam for specific cases, particularly for backup services and Disaster Recovery as a Service. These are the two primary cases we utilize to enhance our customer solutions.

On a scale of one to ten, with one being the worst and ten being the best, I would rate this product as an eight.

Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
PeerSpot user
Mishal Manzoor - PeerSpot reviewer
System Engineer at a tech services company with 51-200 employees
Real User
Jul 2, 2023
A Stable Reporting Tool for easily Managing and Monitoring Infrastructure
Pros and Cons
  • "Veeam One is a centralized management and centralized reporting tool. The tool has supportive infrastructure to create specialised applications and some server application. You can add all the resources and infrastructure. You will get the reports, can easily manage and monitor any feature."
  • "Sometimes the solution give reports that are confusing and has errors. So the integration of the full solution with the resolution of resolving the error should be added in the next release.The solution should also provide more customization, automation, better documentation."

What is our primary use case?

The solution is being used for licensing, for making reports and get graphs from there we can take the alerts of the process in Veeam One. The solution is used for any kind of utilization like if some machines are powered off, or some need any CPU alerts or memory alerts. So all these alerts for the issues can be received through Veeam One.

What is most valuable?

Veeam One is a centralized management and centralized reporting tool. The tool has supportive infrastructure to create specialised applications and some server application. You can add all the resources and infrastructure. You will get the reports, can easily manage and monitor any feature. 

What needs improvement?

Sometimes the solution give reports that are confusing and has errors. So the integration of the full solution with the resolution of resolving the error should be added in the next release.The solution should also provide more customization, automation, better documentation.

For how long have I used the solution?

I have been working with Veeam One for three and half years. 

What do I think about the stability of the solution?

It is a stable solution. 

What do I think about the scalability of the solution?

It is a scalable solution. Around sixty to hundred users are using the solution at the moment. 

How are customer service and support?

The technical support team is fast, knowledgeable and customer -friendly.

How was the initial setup?

The initial setup is very easy. Since Veeam One is a Software Application based solution so for the deployment one just needs to install the software in any server class. You can access it through those web browsers. There are a lot of cases where you can access the remote and also through the browser, so you can access it. No technical support is required for deployment. 

What other advice do I have?

Veeam One is very famous in the market. There is no backup solution or backup for Veeam one, as the installation is easy. Almost ninety percent of the enterprises are on the installations and enrollment.

I rate the overall solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Arsalan Orayedh - PeerSpot reviewer
Service Delivery Engineer at a aerospace/defense firm with 1,001-5,000 employees
Real User
Top 10
May 22, 2023
Easy to use and has an efficient technical support team
Pros and Cons
  • "It integrates easily with third-party solutions compared to other vendors."
  • "Its import and export processes for information and policies could be better."

What is our primary use case?

We use the solution to back up all our products, like Exchange, SharePoint, Linux, Windows, Oracle, and SQL.

What is most valuable?

The solution has a user-friendly interface.

What needs improvement?

The solution's admin scheduling scripts need improvement. Also, import and export processes for information and policies could be better.

For how long have I used the solution?

I have been using the solution for six months.

What do I think about the stability of the solution?

I rate the solution's stability as a nine.

What do I think about the scalability of the solution?

I rate the solution's scalability as a nine.

How are customer service and support?

The solution's customer support team is responsive and efficient. It resolves the issues promptly.

Which solution did I use previously and why did I switch?

We have used IBM TSM and Symantec NetBackup before. In comparison, the solution is simple to use, integrates well with third-party solutions, and has dedicated technical experts.

What other advice do I have?

I rate the solution as a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
John Ilozor - PeerSpot reviewer
Business Development Executive at a tech services company with 1-10 employees
Reseller
Top 10
May 22, 2023
A stable and scalable backup solution that has a good recovery data backup feature
Pros and Cons
  • "Recovery of backup data is the most valuable feature."
  • "The pricing model could be improved. It can be made cheaper."

What is our primary use case?

It is used both as a virtual server and a physical server for enterprise backup that run different applications.

How has it helped my organization?


What is most valuable?

Recovery of backup data is the most valuable feature.

What needs improvement?

The pricing model could be improved. It can be made cheaper. Also, Veeam should provide more training for the partners so that they are able to give better support to customers. In the next release, I want to see full integration with the cloud.

For how long have I used the solution?

I have been using the solution for more than five years.

What do I think about the stability of the solution?

It is a stable solution. Stability depends on the implementation. If you make an error in implementation, the environment will not be stable once you get it right through an implementation; remember, it will be stable. Most of the time, the software is very stable; it's human usage and implementation. That's why it's important to do the proper gathering of information and proper assessment of the environment before you do anything.


What do I think about the scalability of the solution?

It is a scalable solution. I rate its scalability an eight out of ten.

How are customer service and support?

Some renew, and some don't renew the support. Those who know the value of it will always renew it because if there's any issue, we can always go to the backend to get the system. After all, they're the experts on it.

How was the initial setup?

The initial setup is easy. I rate its setup phase an eight out of ten. The deployment does not take more than a week once you do the initial information gathering properly. Install it on a physical server, maybe Windows or Linux, then install the clients to this agent, in other sense, if there's any agent for it on the respective servers that need the agents.


What's my experience with pricing, setup cost, and licensing?

The pricing depends on the number of clients. We pay 10,00 USD per year. On a scale of one to ten, where one is cheap, and ten is expensive, I rate the pricing an eight out of ten.


What other advice do I have?

It is recommended that those planning to use the solution follow the best practices for implementation. I rate the overall solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Mostafa Atrash - PeerSpot reviewer
Sr. Enterprise Solutions Engineer at a tech services company with 51-200 employees
Real User
Top 20
May 22, 2023
A stable and scalable backup solution which provides fast restoration
Pros and Cons
  • "The fast backup and restore feature is the most valuable."
  • "The pricing of the solution is fair."
  • "The interface and cluster environments could be improved in the future as presently they are using agent interface instead of user interface. Also, the backup for the Oracle WAC environment can be improved."

What is our primary use case?

I use the solution to backup the VMware environment and Linux servers.

What is most valuable?

The fast backup and restore feature is the most valuable.

What needs improvement?

The interface and cluster environments could be improved in the future as presently they are using agent interface instead of user interface. Also, the backup for the Oracle WAC environment can be improved.

For how long have I used the solution?

I have been using the solution for two years.

What do I think about the stability of the solution?

The tool is stable. I rate it nine out of ten.


What do I think about the scalability of the solution?

The tool is scalable. 

How are customer service and support?

The technical support team is good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously, I used Data Protector, EMC network test and Commvault.Veeam is the master for handling the VMware environment. If you need a backup solution to backup your virtual environment, Veeam is the one.

How was the initial setup?

The initial setup is straightforward. The deployment takes one hour. One engineer can look after the deployment. After the solution is setup it hardly requires any maintenance, just time-to-time updates are required.

What was our ROI?

I have seen a Return on Investment, in terms of saving time and money.

What's my experience with pricing, setup cost, and licensing?

The pricing of the solution is fair.

What other advice do I have?

Veeam is a good solution and one should be committed to it.

I rate it nine out of ten.


Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Jonathan Pehau - PeerSpot reviewer
Infrastructure analyst specialized in cloud computing at a tech services company with 11-50 employees
Real User
Mar 13, 2023
Excellent for aggregation of logs and centralizing the view of different tools
Pros and Cons
  • "Veeam ONE effectively centralizes the view of different tools."
  • "It is not easy to navigate, especially with the numerous reports available."

What is our primary use case?

Our primary use case is to centralize the view of different tools, specifically the vCenter and Veeam Backup and Replication.

How has it helped my organization?

At our organization, the main goal for using Veeam ONE is to generate reports on the backups that we perform with our other solutions.

What is most valuable?

The aggregation of logs is the most valuable feature.

What needs improvement?

Although the reporting tool is working well and does not require any additional features, there is still room for improvement in the UI. It is not easy to navigate, especially with the numerous reports available.

For how long have I used the solution?

I have been using Veeam ONE for a year. I am using version eleven of the solution.

What do I think about the stability of the solution?

I would rate the stability a ten out of ten.

What do I think about the scalability of the solution?

The scalability of Veeam ONE depends on the capabilities of the server it is installed on. I would rate its scalability as 8 out of 10.

How was the initial setup?

The initial setup is straightforward.

What's my experience with pricing, setup cost, and licensing?

I would rate it 10 out of 10 because it is free with the license that our organization has already purchased.

What other advice do I have?

It's important to ensure that the targets they want to monitor are supported by the solution. It is a crucial consideration that needs to be taken into account before implementing Veeam ONE.

Overall, I would rate it an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.