I use my company mostly to monitor Veeam O365's licensing and backup. In our company, we don't use it for infrastructure monitoring.
Charg d'Innovation Et Stratgie Infrastructure at Adista
A product that is easy to use and provides good visibility to users
Pros and Cons
- "The product's initial setup phase was straightforward."
- "For our company's usage, the price of the product is considered to be one of the major drawbacks because we have a lot of infrastructure, and its services don't fit well with our needs."
What is our primary use case?
What is most valuable?
The most valuable features of the solution stem from the fact that it works well for our company. The main feature we use of Veeam ONE in our company is Veeam O365.
What needs improvement?
I have no visibility on what needs to be improved in the solution.
For our company's usage, the price of the product is considered to be one of the major drawbacks because we have a lot of infrastructure, and its services don't fit well with our needs. The aforementioned area can be considered for improvement in the solution. The price of the product should be reduced.
For how long have I used the solution?
I have been using Veeam ONE for six months to a year for two of our infrastructures.
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What do I think about the stability of the solution?
Since I haven't received any feedback from my team related to the stability of the product in our company, I rate the product's stability a ten out of ten.
What do I think about the scalability of the solution?
I don't have any visibility over the scalability options offered by the product.
Only two or three people in my organization work with the solution.
How was the initial setup?
The product's initial setup phase was straightforward.
I wasn't involved in the initial setup phase of the product.
The solution is deployed on an on-premises model.
The solution can be deployed in less than half a day.
Though I am not sure about how many people are required to take care of the deployment and maintenance of the product, I am sure that the two or three people who use the solution handle it.
What was our ROI?
With the use of Veeam ONE, our company was able to identify technical problems in our Veeam infrastructure, and we were also able to do some optimization work with its help.
What's my experience with pricing, setup cost, and licensing?
My company needs to pay towards the licensing cause attached to the solution on a monthly basis as my company operates as a service provider. The product is expensive.
Which other solutions did I evaluate?
My company did not evaluate other options against Veeam ONE.
What other advice do I have?
The product fits well according to the needs of our company.
Veeam ONE is a simple product that is easy to use, and it provides good visibility of the environments in which it functions.
I rate the overall product a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner

Technical Assistant at EOCD
Provides radical resiliency through secure backup and fast, reliable recovery solutions for hybrid and multi-cloud environments
Pros and Cons
- "I think Disaster Recovery as a Service (DRaaS) is an excellent solution for ensuring user-side disaster recovery. It involves a platform on-premise, which can be replicated to another site. It's a very effective solution, and we prioritize both the FTO and the FTO."
- "Regarding managing LQ or Liberty delivery, there was no system initially; it was solely for backing up Vista Disc. I suggested enhancing this option. However, my experience with Dibree was unsatisfactory. I recommended adding Azure for EBMI XPower backup and incorporating SolarWinds for end-of-month risk processes, which were not part of the initial solution."
What is our primary use case?
I find Veeam Data Platform to be an excellent solution with numerous features. It serves as a highly effective choice for backup, replication, and disaster recovery in my opinion.
What is most valuable?
Disaster Recovery as a Service (DRaaS) is an excellent solution for ensuring user-side disaster recovery. It involves a platform on-premise, which can be replicated to another site. It's a very effective solution, and we prioritize both the FTO and the FTO.
What needs improvement?
I recommended adding Azure for EBMI XPower backup and incorporating SolarWinds for end-of-month risk processes, which were not part of the initial solution.
For how long have I used the solution?
I have been using Veeam Data Platform since 10 years.
What do I think about the stability of the solution?
I would rate the stability 9 out of 10.
What do I think about the scalability of the solution?
I would rate the scalability 9 out of 10. Generally, our clients fall into the medium-sized category.
How are customer service and support?
There are processes needed to enhance support. Technical support is an area that needs improvement.
How would you rate customer service and support?
Neutral
How was the initial setup?
I find the solution to be easily understandable and trouble-free. Deployment is straightforward, and I've had a positive experience with it. Currently, I haven't deployed with Azure or Microsoft thirteen hundred fifty-five, but I may explore that in the future for a better understanding.
What's my experience with pricing, setup cost, and licensing?
I acknowledge there are concerns about pricing, specifically in gaining more customers for VM. We've encountered difficulties in convincing them due to pricing issues. So, I rate it a six.
What other advice do I have?
We strongly advocate using Veeam for specific cases, particularly for backup services and Disaster Recovery as a Service. These are the two primary cases we utilize to enhance our customer solutions.
On a scale of one to ten, with one being the worst and ten being the best, I would rate this product as an eight.
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
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Affordable and reliable general hypervisor management with significant lack of customer support
Pros and Cons
- "Veeam ONE has proven to be a reliable tool not just for backups but also for general hypervisor management."
- "I am highly dissatisfied with their customer support approach."
What is our primary use case?
Our customers were seeking an affordable monitoring solution. We noticed that traditional options like VMware's Operations Manager are quite expensive, so we found a more budget-friendly alternative. Veeam ONE has proven to be a reliable tool not just for backups but also for general hypervisor management.
What is most valuable?
The most valuable feature is the capacity planning aspect of the solution.
What needs improvement?
There are not enough charts and diagrams available. Other solutions, such as VMware's vRealize, offer a more extensive range of charts and diagrams for monitoring the environment. Enhancing the user experience, particularly in terms of providing more comprehensive chart and diagram options, would be beneficial.
For how long have I used the solution?
I have been working with it for more than ten years.
What do I think about the stability of the solution?
It offers good stability capabilities. I would rate it eight out of ten.
How are customer service and support?
I am highly dissatisfied with their customer support approach. When we face a certain issue, they simply provide a website link and expect us to resolve the problem on our own. If the issue persists, we need to revert to them for further assistance. This process can be time-consuming when dealing with problems. This differs significantly from our experiences with other vendors, like Nutanix. For instance, when we open a support case with Nutanix, they not only provide a dedicated web portal but also offer direct assistance tailored to our company's specific situation. This approach is notably more effective. I would rate it five out of ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I learned about Veeam ONE before exploring other solutions, and I have found it to be a highly cost-effective option when compared to alternative solutions.
How was the initial setup?
The initial setup was straightforward. I would rate it nine out of ten.
What about the implementation team?
The deployment process took approximately one week because, following the initial setup, we held several technical meetings to fine-tune the configuration to align with the specific requirements of the customer's use case.
What's my experience with pricing, setup cost, and licensing?
It's an extremely cost-effective solution. I would rate it three out of ten.
What other advice do I have?
It is an excellent solution, incredibly user-friendly and manageable. I would highly recommend it based on its robust features and ease of use. The main issue lies in the quality of customer support. I would rate it seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Solution Architect at IT Solution
The solution has an easy interface to work with but needs to improve support
Pros and Cons
- "Veeam is not in SaaS right now."
What needs improvement?
Every backup solution has a different approach to deployment. Veeam is not in SaaS right now. It is not cloud-based. They are only on an exchange license basis. They should plan to have a cloud-based backup. Veeam has partnered with Wasabi for a backup cloud, but they should try to get their backup solution.
Moreover, the support should be faster.
For how long have I used the solution?
I have worked with Veeam for ten months since I joined my current organization.
What do I think about the stability of the solution?
I rate the solution's stability a seven out of ten.
What do I think about the scalability of the solution?
Veeam can be scalable if you have a simple interface. We have 20 to 26 users.
How are customer service and support?
I have to call Veeam directly for support since we are working with them. It would take time if I raised a support ticket.
How was the initial setup?
The initial setup is not easy. The package must be downloaded, and we can only install it. You have to check if Veeam is compatible with your OS. If it's not, you must go through many changes before doing it.
When deploying Veeam, you have to download the ISO package for it. It's approximately 10 GB. You have to then download the license on the portal itself and check whether it is valid. After that, you have to deploy the ISO package after mounting it to the server, in which we have to create a backup agent server. Veeam's installation isn't short; a prerequisite is that it is updated to the latest version of the OS. Only if everything is updated is the installation able to proceed. Then, you have to add the storage bucket. You can add a cloud backup using the AWS E3 bucket. And if you have a paid library or any SAN in your environment, you can add SAN to the solution.
What about the implementation team?
I have distributors I am directly in contact with. They are a partner in every scenario we ask for.
What's my experience with pricing, setup cost, and licensing?
Veeam has a ten-license package gives you two physical and two virtual servers you can use on any endpoint. You have to pay for the solution. It's just for server backups, so a price would be there.
The solution is not priced on its storage. If you have 20 terabytes of storage, you can add it to the solution.
What other advice do I have?
If you are looking for a physical backup and have deployed on physical servers, you should choose Veeam. It has an interface that's easy to use. I rate Veeam Data Platform a seven out of ten.
We only have the enterprise backup, not the endpoint backup. It's an enterprise solution, and we have to try it out.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Storage Presales at Huawei
A high performing software for backup, replication and restoration of data
Pros and Cons
- "Instant recovery, ease of use, and integrations are some of the valuable features."
- "It would be preferable if they could introduce a complete Linux version instead of relying solely on Microsoft for management. There should be a unified integration of all their products. Currently, there are various products like cloud backup and others that exist separately. It would be better if they could create a single comprehensive platform or product, as opposed to having disparate products that lack proper communication between them."
What is our primary use case?
We use Veeam Backup & Replication mainly for backup purposes.
What is most valuable?
Instant recovery, ease of use, and integrations are some of the valuable features.
What needs improvement?
It would be preferable if they could introduce a complete Linux version instead of relying solely on Microsoft for management.
There should be a unified integration of all their products. Currently, there are various products like cloud backup and others that exist separately. It would be better if they could create a single comprehensive platform or product, as opposed to having disparate products that lack proper communication between them.
For how long have I used the solution?
I have an experience of ten years with Veeam Backup & Replication.
What do I think about the stability of the solution?
I would rate the stability nine out of ten.
What do I think about the scalability of the solution?
It's highly scalable if at a proxy zone.
I would rate the scalability seven out of ten.
How are customer service and support?
The technical support is quite supportive.
How would you rate customer service and support?
Positive
How was the initial setup?
The setup is on-premises and takes half a day for the first part. The next part takes a few hours
The deployment process requires a few steps, to download the file and follow the standard procedure as instructed.
I would rate the initial setup nine out of ten.
What's my experience with pricing, setup cost, and licensing?
The changes in pricing have been an interesting aspect. It seems to have become pricier, resulting in a reduction in affordability. There are extra expenses involved, including hardware requirements and the procurement of operating system licenses, which must also be taken into account.
I would rate the price seven out of ten.
What other advice do I have?
The use varies according to the customer’s specific requirements. It serves as a commendable backup option for on-premises VMware setups. However, for alternative scenarios or situations demanding a worldwide scope, there might be alternative solutions available within the market.
I would rate eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Manager implementation at XENOTTABYTE
A cost-effective backup solution for your virtualized environment
Pros and Cons
- "The tool is a stable backup solution."
- "The product’s stability has certain issues and needs to be improved. The solution’s pricing could be also cheaper."
What is our primary use case?
My company uses the solution as a backup for Veeam images and databases.
What is most valuable?
The tool is a stable backup solution.
What needs improvement?
The product’s stability has certain issues and needs to be improved. The solution’s pricing could be also cheaper.
For how long have I used the solution?
I have been using the product for more than five to six years. I use the tool’s latest version.
What do I think about the stability of the solution?
I would rate the solution’s stability an eight out of ten.
What do I think about the scalability of the solution?
I would rate the solution’s scalability an eight out of ten. We haven’t encountered any issues with respect to scalability. There are around 22 users for the solution in our company.
How are customer service and support?
Veeam’s support is good and fast.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We used Commvault and Microsoft solutions. We switched to Veeam because of better licensing and pricing.
How was the initial setup?
The solution’s setup was easy and straightforward. The deployment took one to two weeks to complete. We deployed the backup solution and integrated it with the Veeam infrastructure, and took the backup.
What about the implementation team?
The tool’s deployment was done in-house.
What's my experience with pricing, setup cost, and licensing?
The tool’s licensing is yearly and flexible. I would rate the solution’s pricing a seven out of ten.
What other advice do I have?
I would rate the overall solution an eight out of ten. The tool only requires one engineer for its maintenance. Veeam is a cost-effective solution for your virtualized environment.
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
IT Enterprise System Administrator at Nafeza
Reliable, easy to set up, and has straightforward reporting capabilities
Pros and Cons
- "It is easy to set up initially."
- "We'd like to see them add more custom templates."
What is our primary use case?
We're still in a phase of the learning curve. Our learning curve is growing exponentially, and we are trying to get the best benefits from it as it's used for reporting and creating templates for reporting based on the business scope.
What is most valuable?
It's very reliable. We can generate many reports related to the backup across the sites, not only for the servers but for the workstations also.
The dashboard is great. It shows us the sizing, the backup, and the encrypted data (or what is not encrypted). It's helpful to see especially the sizing, as it can tell us a lot. We can calculate the data storage based on our needs. We can make sure there is an availability of resources for the nodes. It's giving us full visibility in our environment.
It is easy to set up initially.
The solution is scalable.
It is stable.
What needs improvement?
As a reporting tool, it's doing good. It's only used for reporting and to gain all the data across our Veeam and Backup Replication that we need. The areas of expansion are limited in our use case since it's only used for reporting.
We'd like to see them add more custom templates.
For how long have I used the solution?
I've been using the solution for four years.
What do I think about the stability of the solution?
The product is stable. It's reliable. We haven't had issues with bugs or glitches, and it doesn't crash or freeze.
What do I think about the scalability of the solution?
The solution is scalable and easy to expand.
We have six people using the product right now.
At this point, we do not have plans to increase usage.
How are customer service and support?
Technical support has been good overall.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I do have an experience in Veeam One, Veeam Enterprise, and Veeam Backup and Replication. I did not previously use a different solution that was not Veeam.
How was the initial setup?
The initial setup is very straightforward. It's not overly complex at all.
We only need one person to handle deployment and maintenance tasks.
What's my experience with pricing, setup cost, and licensing?
I can't speak to the exact licensing costs.
Which other solutions did I evaluate?
We did take a look at Commvault and Veeam and ultimately chose to go with Veeam.
What other advice do I have?
I'm not sure which version of the solution I'm using. It's likely the latest version.
I'd advise potential new users to carefully review the steps and documentation. Users implementing the solution need to have an action plan in place. They need to have a roll-back plan in place as well in case anything goes wrong. Use the custom templates and use them to help manage everything.
Overall, I would rate the solution nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CEO at DGBIts
Satisfactory solution with great backup and restoration features
Pros and Cons
- "Veeam ONE is the best and the most mature solution for hypervisors and physical machines."
- "There is a bug that prevents enabling the restore button, which is hectic."
What is our primary use case?
We use it to back up and restore our virtual machine in a live environment without restoring the complete virtual machine. It just mounts its storage to the NFS and makes the machine live in seconds. That is our favourite feature in Veeam ONE.
What is most valuable?
In the past, we used NAKIVO for our backup replication, and the main problem was that their backups were unverified and, most of the time, were corrupted. But the backup in Veeam ONE is good, and we are satisfied that the backups are also accurate and stable.
What needs improvement?
When we install an application, we have backups available in another drive and have to import those backups into the machine. Sometimes, rarely, there is a bug that prevents enabling the restore button, which is hectic. We then have to go into the folder and double-click to fix the issue. However, improvements can be made to prevent the bugs and improve restoration and importing of previous backups into the new one.
I don't think any additional features are required as it is already packed with many features.
For how long have I used the solution?
We have been using this solution for approximately five years and are using the latest version. We always keep our versions updated. It is deployed on-premises.
What do I think about the stability of the solution?
I rate the stability a nine out of ten. So we like the solution, but I can't rate it a ten because there is room for improvement.
What do I think about the scalability of the solution?
I rate the scalability a ten out of ten because it is scalable even using Google Cloud or Amazon Web Services. It is also scalable on-premises. Only our organization's manager and deputy manager have the right to operate this solution. We have plans to expand use as the data center keeps expanding.
How was the initial setup?
The initial setup was straightforward, and Veeam ONE requests prerequisites and installs them without the internet. That is a big bonus, with those prerequisites packaged in each setup. It is also pretty straightforward for someone unfamiliar with the solution.
Deployment was done in-house. Our data center does not have a big workload, so we use the Veeam ONE backend application and community edition. It is free, and if any issue arises, it can be solved with a Google search. It took three people and around 40 minutes to complete the deployment. One person can complete the rack installation of physical hardware.
What's my experience with pricing, setup cost, and licensing?
It's free of cost for up to ten workloads, which is a big benefit for a small data center.
What other advice do I have?
I rate this solution a nine out of ten. My advice to a new user is to go for the community edition. It is more than sufficient compared to Acronis or NAKIVO. Veeam ONE is the best and the most mature solution for hypervisors and physical machines.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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