We use the solution for monitoring purposes.
IT Manager at a insurance company with 201-500 employees
Provides montoring with best support and easy deployment
Pros and Cons
- "One person can manage parameters."
- "The product is expensive."
What is our primary use case?
What needs improvement?
The price could be cheaper.
Veeam ONE should make the work easier without installing additional dashboards to start configuration.
For how long have I used the solution?
I have been using Veeam ONE for nine years.
How are customer service and support?
Support is best.
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Veeam Data Platform
January 2026
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How would you rate customer service and support?
Positive
How was the initial setup?
Deployment is not difficult and takes three to four hours to complete.
What's my experience with pricing, setup cost, and licensing?
The product is expensive.
What other advice do I have?
One person can manage all parameters.
Overall, I rate the solution a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Field Engineer at a tech vendor with 1,001-5,000 employees
Efficient for data protection and simple to use
Pros and Cons
- "For me, it's perfect. We don't have any problems with backups and applications."
- "We had one problem once with the network."
What is our primary use case?
How has it helped my organization?
For data recovery, we do some tests. We haven't had any problems yet. The tests we've done work fine.
What is most valuable?
For me, it's perfect. We don't have any problems with backups and applications.
Immutability is the most important aspect of data protection in terms of Veeam Data Platform. That could be one critical factor for us.
Data protection is the most valuable aspect.
What needs improvement?
We had one problem once with the multinet in the network, but it wasn't a big problem. It was a problem with the network itself. That is the only problem we have had.
For how long have I used the solution?
I have been using it for two years. We use the current application tool, the new one, that's the tool server that I use.
How are customer service and support?
I personally haven't requested any support, but my coworker has and says it's good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have also been using Veeam ONE for about two years to monitor traffic and jobs. So, mainly as a monitoring tool.
We use it to monitor everything. We don't have any other tool like it. We used to use vRealize Operations Manager, but we don't have that anymore. That's why we use Veeam ONE. It's easy to view all the infrastructure.
How was the initial setup?
The infrastructure we have is simple.
So, the initial setup is very easy as our environment isn't complicated.
We finished the deployment in about three weeks. We didn't deploy the solution solely for the strategy part. It took us three weeks because it wasn't a priority for us when we deployed the solution. So, the deployment time could have been less.
We didn't have any problems with integration into our existing ecosystem.
In my opinion, maintenance is very simple. We don't have any problems with updates.
What's my experience with pricing, setup cost, and licensing?
It is not expensive.
What other advice do I have?
I would give it a ten out of ten because I haven't had any problems with maintenance. It's very simple and our environment is also very simple.
So for simple use, it's a very good tool and fulfills all our needs.
I highly recommend it.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Veeam Data Platform
January 2026
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,733 professionals have used our research since 2012.
SYSTEM ADMIN at a educational organization with 501-1,000 employees
Easy to use and stores backups in other devices and local servers
Pros and Cons
- "The solution's instant recovery feature is good and allows you to capture and copy individual files."
- "Since the solution has many options, it is not easier to give tasks to schedule it."
What is our primary use case?
We use the solution to store the backups in other devices and local servers.
What is most valuable?
The solution's instant recovery feature is good and allows you to capture and copy individual files. Veeam Data Platform is easy to use.
What needs improvement?
We do not use all the options the solution provides, and it could be made simpler. Since the solution has many options, it is not easier to give tasks to schedule it.
For how long have I used the solution?
I have been using Veeam Data Platform for less than one year.
How was the initial setup?
The solution’s initial setup is not difficult.
What about the implementation team?
The solution can be deployed within one day.
What other advice do I have?
I would recommend the solution to other users.
Overall, I rate Veeam Data Platform an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solutions Architect at a tech services company with 11-50 employees
Ensures effective management of multiple cloud environments, seamless integration with major providers like AWS and user-friendly interface
Pros and Cons
- "Veeam Data Platform offers features specifically designed for ransomware defense."
- "Expanding its compatibility to include Linux would represent a significant advancement."
What is our primary use case?
Most of the features and capabilities we implemented for our clients using the Veeam backup solution revolve around enhancing their backup processes. These include functionalities such as backup encryption, immutable storage, integration with various object cloud storage platforms like AWS Cloud, and ensuring compatibility with multiple object cloud platforms.
How has it helped my organization?
The backup and disaster recovery process within the Data Platform is exceptionally user-friendly. Whether you're performing a backup or restoring data, the graphical user interface makes it straightforward. All capabilities can be accessed with ease, thanks to the intuitive design of the interface.
The reliability of the Veeam Data Platform has been consistently satisfactory in our deployments. We have encountered no issues, and all of our clients have expressed satisfaction with its performance.
We are particularly pleased with the DIP, especially given our focus on the Nutanix platform. DIP with Nutanix virtualization has been especially valuable to us.
The inclusion of important functions and capabilities, such as ransomware protection and scanning, was crucial. It's noteworthy that these features are already available in version twelve, which is a significant enhancement.
When utilizing Veeam to manage RTO and RPO objectives, the primary focus lies in minimizing recovery time (RTO) and ensuring effective project or object management. Branches, especially those with high IO and ITO demands, such as those in SANX deployments, prioritize data visibility before backup and archiving. Typically, lower RPOs are managed by the recovery features of the virtualization layer. Our primary aim is usually to achieve the shortest RPO feasible within the specified parameters. However, in our deployments, the shortest configured RPO is based on the specific requirements of our clients.
Managing multiple cloud environments with the Veeam Data Platform is highly effective. The platform offers robust support for major cloud providers like AWS. I've personally tested its integration with AWS and iOS and found it to be extremely straightforward and user-friendly.
What is most valuable?
Veeam Data Platform offers features specifically designed for ransomware defense. This includes the ability to integrate with immutable repositories, safeguarding your data against ransomware attacks. Additionally, the platform provides integrated anti-malware detection capabilities, and it allows seamless integration with third-party endpoint security solutions to further enhance data security.
What needs improvement?
I think there's an opportunity for improvement in terms of the supported operating systems for the Veeam Data Platform. Currently, it's limited to the Windows operating system, excluding Linux environments. Expanding its compatibility to include Linux would represent a significant advancement.
For how long have I used the solution?
I have been working with it for approximately six years.
What do I think about the stability of the solution?
I would rate its stability abilities eight out of ten.
What do I think about the scalability of the solution?
Its scalability capabilities are eight out of ten. The maximum supported capacity of the current version of Windows determines the capacity limitations for the Veeam Data Platform, as it is dependent on the operating system. This serves as a constraint for the platform. It is suitable for businesses of varying sizes, including small, medium, and enterprise-level organizations.
How are customer service and support?
I would rate its customer service and support nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
Setting up the system initially is straightforward.
What's my experience with pricing, setup cost, and licensing?
It's quite flexible—you can begin with a single license that supports ten instances and scale up based on your specific requirements. I would rate the pricing six out of ten when compared to other competitors.
What other advice do I have?
Overall, I would rate it eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Solutions Architect at a comms service provider with 201-500 employees
Offers offers various transport modes and integrations with storage providers and good simplicity, ease of use, and ease of deployment
Pros and Cons
- "Veeam Data Platform manages and protects data across multiple cloud environments amazingly."
- "Veeam does image-based backups, whether it be of virtual machines or physical workloads, and they are able to back up general applications like Active Directory, SQL, Exchange, or SharePoint. Sometimes, even Oracle and SAP. But still, there are many customers using other types of databases that Veeam does not natively support. For example, in the Linux area, MySQL and PostgreSQL are supported, but with many limitations. Like, if a customer is running a Postgres cluster, Veeam does not support that."
What is our primary use case?
My focus is on the business continuity and disaster recovery planning aspects.
So, I am working on the consultation part. My customers used Veeam for backup and sometimes for replication.
How has it helped my organization?
Veeam Data Platform has simplified data management and protection strategies. Compared to other vendors, Veeam stands out for its simplicity, ease of use, and deployment.
So that's the main distinction of Veeam because nowadays, nobody hires a dedicated backup administrator. Not many companies do that. So, usually, there is one guy managing everything or a couple of guys managing everything all together. So Veeam made it a lot simpler.
Usually, with the other vendors, they are much more capable, but they require expertise, okay, such as dedicated expertise, not shared resources.
So, most companies, especially small and medium-sized companies, don't have the privilege to have a dedicated backup administrator. So they will have a general IT administrator administering their systems, etc. And then Veeam for these kinds of guys is just the jackpot because it just gets going. It does the compliance, and it does the backup, etcetera, and it's easy to use.
The recovery point objective relies on how Veeam offers different transport modes. However, there are integrations with various storage providers that can help reduce the RPO drastically. They also released their new continuous data protection feature, which can reduce the RPO to seconds, if not minutes.
For the RTO, since back in the day, Veeam has been famous for their instant Veeam recovery and their Veeam Explorers, which can help conduct the VM restore in minutes or conduct the application granular restore, etc. So, almost all the time, Veeam reduces the RTO drastically.
What is most valuable?
The most valuable feature is the immutable Linux repository. Before that, customers needed expensive storage appliances to protect their backups. Now, they can use a regular server with Linux for secure storage, maintaining immutability against accidental deletion or ransomware.
Moreover, Veeam Data Platform manages and protects data across multiple cloud environments amazingly. From the console, Veaam has an appliance integration with Microsoft Azure. They have integration with AWS. They have integration with Google Cloud, and I can back up workloads on-premise and restore them to the cloud. I can back up workloads on the cloud and restore them to the other clouds, etc. It's amazing.
What needs improvement?
Veeam has been rolling out a lot of integrations lately. But compared to the other backup vendors, they are a little bit behind on the application support.
Veeam does image-based backups, whether it be of virtual machines or physical workloads, and they are able to back up general applications like Active Directory, SQL, Exchange, or SharePoint. Sometimes, even Oracle and SAP.
But still, there are many customers using other types of databases that Veeam does not natively support. For example, in the Linux area, MySQL and PostgreSQL are supported, but with many limitations. Like, if a customer is running a Postgres cluster, Veeam does not support that.
If a customer is running a MySQL cluster, Veeam does not support that. But they support customers who have standalone instances of such workloads. So, I'd really like to see Veeam start to focus on supporting as many applications and scenarios as possible because that is the major difference between them and the other backup vendors.
So, supporting more applications and cluster scenarios is key. Especially cluster scenarios.
For how long have I used the solution?
I've been working with the Veeam Data Platform since 2018, so about six years now.
What do I think about the stability of the solution?
Veeam Data Platform is stable if you're using the latest release what I mean by the latest minor release, not the major release. But whenever there is a new version of the software, just like any other software, it comes with its baggage of bugs.
So, with the latest minor release of Veeam, it's pretty stable.
I would rate the stability an eight out of ten.
What do I think about the scalability of the solution?
Scalability depends. It depends on the environment. For example, in VMware environment, then Veeam is extremely scalable. However, for Nutanix environments, it's not as scalable.
For Nutanix, there's a component called the backup proxy that enhances backup performance. In VMware, I can deploy as many backup proxies as needed, bare node or bare cluster.
However, on Nutanix, I'm limited to one proxy per cluster. The architecture there is scalable within the cluster by adding CPU and RAM to the proxy, but there's no way to add multiple proxies in Nutanix.
I only deal with enterprise-level customers. But I have also worked with small and medium-sized businesses in the past.
How are customer service and support?
The customer service and support are very good. It's one of Veeam's key distinguishing points.
So long as you communicate the issues properly and you follow up with them, then you will have an amazing support experience. Even if you have a bad support experience, they have an option for you to talk to a manager so that you can escalate things.
How was the initial setup?
I would rate my experience with the initial setup a ten out of ten, with ten being easy. It's a very easy to deploy.
Anybody can download Veeam Data Platform and install it on the same day. Then, integrating it with the environment will depend on the environment.
Some environments are hard. Some environments are easy. Some environments are well-designed, so that's a different story. But in general, compared Veeam to other backup solutions, Veeam is the easiest to deploy.
What about the implementation team?
The time taken for deployment depends on the customer's environment. For example, if all the prerequisites are intact and the customer environment is fit enough, one week is enough to deploy Veeam anywhere.
So, it depends on customers. They are PIA when it comes to their environment, their details, etcetera. Maybe an implementation can take one year. But for others, it could get done in a couple of days. It depends. But from Veeam's point of view, it's easy. It's easy to configure. It's easy to work with, etc.
What's my experience with pricing, setup cost, and licensing?
From a distributor background, I've seen Veeam raise prices three times a year. With each new edition, they increase the price, making it hard to justify to customers.
Their licensing model is simple and per-machine based, which is better than that of other vendors. However, they recently added a capacity-based backup for five shares.
In general, my experience is that with every new feature or addition, there's a new price increase. In fact, last year, before I left the distributor, we increased prices a couple of times within the same quarter.
We have to justify it by mentioning added features and enhancements. Some customers accept it, while others complain about the rising price every year.
So, while Veeam's pricing isn't terrible even after the spikes, it's not stable.
It keeps increasing. Compared to other vendors, Veeam's pricing is good. But compared to the past five years, it's constantly increasing.
From my experience, all backup vendors should use capacity licenses, which control costs better. Veeam went for per-machine licensing to gain market share, and they succeeded. But that means they need to increase costs as they expand and add features. So, they have no choice but to keep raising prices.
What other advice do I have?
Thoroughly check compatibility. Veeam is amazing, but it has limitations. Even if someone says it works with your environment, double-check everything. Verify application versions and cluster support. This is the biggest challenge customers face. They buy Veeam and then discover unsupported cluster scenarios later because they didn't ask about specific versions or configurations.
For example, a customer would buy Veeam, and then later on, the customer would discover that "I have a Postgres SQL database, but it is a cluster. Then, Veeam will not support its cluster."
But during the initial phase, the customer didn't check that point.
I recommend all potential customers to carefully check compatibility with their existing systems, with all the details.
Based on my experience, it's been very solid. Moreover, Veeam is making many changes and improvements. I'd give rate it a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
Senior Information Technology Specialist at a retailer with 201-500 employees
A straightforward solution that is compatible with almost all other products
Pros and Cons
- "Veeam ONE is a straightforward solution and compatible with almost all hardware."
- "Veeam ONE should make available notifications through SMS."
What is our primary use case?
We use Veeam ONE for our VMware backups and our VMs in VMware.
What is most valuable?
Veeam ONE is a straightforward solution and compatible with almost all hardware.
What needs improvement?
Veeam ONE should make available notifications through SMS.
For how long have I used the solution?
I have been using Veeam ONE for five years.
What do I think about the stability of the solution?
I never had any issues with the solution's stability. One of our servers had a ransomware issue. We isolated it to the system, restored it from Veeam ONE, and protected it.
I rate Veeam ONE an eight out of ten for stability.
What do I think about the scalability of the solution?
Veeam ONE is a scalable solution. Around 400 users were using Veeam ONE in our organization.
How are customer service and support?
The solution’s technical support is good.
How was the initial setup?
The solution’s initial setup is easy.
What was our ROI?
We have seen a return on investment with Veeam ONE. Veeam ONE was the best option in the market at the time. It's very economical and quite suitable for our infrastructure.
What's my experience with pricing, setup cost, and licensing?
Veeam ONE is moderately priced, where it is neither expensive nor cheap.
What other advice do I have?
Overall, I rate Veeam ONE an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Lead Consultant at a tech services company with 51-200 employees
Efficient and reliable data protection for various virtualized environments offering user-friendly interface, comprehensive feature set, and cost-effectiveness
Pros and Cons
- "The most valuable aspects are the latest features in version 12.1, which introduced enhanced security features."
- "Margins should not be distinct; instead, they should seamlessly integrate with the Veeam Backup and Replication tools, requiring minimal separation."
What is our primary use case?
For our clients, the optimal use case depends on their specific requirements. It excels in safeguarding commercial machines, physical servers, and diverse workloads, including those hosted on AWS EC2 instances. It proves highly effective in managing databases, catering to various platforms such as Cisco and Oracle, and addressing the unique needs of different clients.
What is most valuable?
The most valuable aspects are the latest features in version 12.1, which introduced enhanced security features.
What needs improvement?
Margins should not be distinct; instead, they should seamlessly integrate with the Veeam Backup and Replication tools, requiring minimal separation.
For how long have I used the solution?
I have been working with it for more than five years.
What do I think about the stability of the solution?
I would rate it stability capabilities eight out of ten.
What do I think about the scalability of the solution?
It offers excellent scalability. Our clientele typically consists of small, medium, and enterprise businesses. I would rate it nine out of ten.
How are customer service and support?
I would rate its technical support services ten out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup was straightforward. I would rate it ten out of ten.
What about the implementation team?
The deployment process typically takes two to three hours.
What's my experience with pricing, setup cost, and licensing?
It is highly cost-effective when compared to other solutions. With only one license needed, all features can be enjoyed, eliminating the need for separate licensing for individual components.
What other advice do I have?
We recommend using it because of its simplicity. Overall, I would rate it nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Service provider
System Engineer at a computer software company with 1,001-5,000 employees
Reliable and secure backup solutions, offering a well-packaged and reasonably priced service with a significant positive return on investment
Pros and Cons
- "The most valuable aspect is its reliability in recovering any replaceable data in the event of server issues in a production environment."
- "It would be beneficial if it could expand its coverage to support Frostbox and provide greater flexibility for service providers to recommend backup solutions based on customer preferences in prospective environments."
What is our primary use case?
Our common use case is to offer backup solutions and disaster recovery services to customers.
How has it helped my organization?
A key benefit is the constant security of data. It enables us to assure customers that their data is consistently accessible, even in the face of server issues or potential disruptions.
What is most valuable?
The most valuable aspect is its reliability in recovering any replaceable data in the event of server issues in a production environment. It proves to be a dependable solution for ensuring business continuity in case of a disaster occurring at the current production site.
What needs improvement?
It would be beneficial if it could expand its coverage to support Frostbox and provide greater flexibility for service providers to recommend backup solutions based on customer preferences in prospective environments.
For how long have I used the solution?
I have been working with it for more than one year.
What do I think about the stability of the solution?
It provides good stability.
What do I think about the scalability of the solution?
It offers high scalability capabilities.
How are customer service and support?
So far, the support team has proven valuable in providing effective solutions and useful guidance.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup was straightforward.
What about the implementation team?
In the initial stages of deployment, it's essential to understand the customer's backup infrastructure needs. This involves determining the specific requirements of the customer and assessing whether our existing environment is equipped to meet those needs. Maintenance is relatively straightforward for me.
What was our ROI?
Customers are experiencing a significant positive return on investment.
What's my experience with pricing, setup cost, and licensing?
The pricing is reasonable. It provides good value for the money. Licensing costs can occasionally present a significant financial challenge.
What other advice do I have?
It's particularly useful for those looking to offer backup services, complemented by optional additional recovery and replacement services with Veeam. Overall, I would rate it eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
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Updated: January 2026
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