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Yogesh BADREE - PeerSpot reviewer
Information Technology Officer at MCCi
Real User
Aug 25, 2023
A scalable and seamless product that is user-friendly and provides excellent support
Pros and Cons
  • "The solution is very user-friendly."
  • "It would be better if the solution presented the number of servers and the success rate on the dashboard."

What is our primary use case?

We use the solution for the backup of the servers on-premise. We also use it to back up our mailbox.

What is most valuable?

The solution is very user-friendly. I find the compression rate to be very good. It's very easy to go through the restoration process to locate an individual file.

What needs improvement?

It would be better if the solution presented the number of servers and the success rate on the dashboard. Currently, we have to click on user history or get it through emails.

For how long have I used the solution?

I have been using the solution for one year.

Buyer's Guide
Veeam Data Platform
May 2026
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What do I think about the stability of the solution?

The tool is very stable.

What do I think about the scalability of the solution?

The solution is scalable and seamless. We have about 80 users in our organization.

How are customer service and support?

The support is good. When I had an issue, the team was very receptive and provided the assistance required through remote sessions. It was very, very good.

Which solution did I use previously and why did I switch?

We were using Backup Exec. We then switched to Veeam ONE because it is very practical and has different applications integrated with it.

How was the initial setup?

The deployment took two days.

What about the implementation team?

The service providers did the implementation. The solution is easy to maintain. The number of people required for maintenance depends on the size of the business. We need one person to maintain the product in our organization.

What's my experience with pricing, setup cost, and licensing?

I find the pricing to be okay. We have to pay for the license yearly. There are no additional costs associated with the product.

What other advice do I have?

Veeam ONE is a very good product. The usage depends on our organization, whether we're using Linux or Windows. It's compatible with all. The product is seamless. Overall, I rate the solution a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Muhammad Ibtehaj - PeerSpot reviewer
Senior Technical Pre-Sales Manager at Arcana Info
Real User
Feb 3, 2023
Customizable with good forecasting capabilities and a nice dashboard
Pros and Cons
  • "The solution offers a very straightforward setup."
  • "The pricing is very high."

What is our primary use case?

Veeam ONE is for dashboarding purposes. Veeam ONE has the ability to forecast how the infrastructure will be working in the future. You can visualize how you manage your resources or forecast storage. Veeam ONE can also forecast the usage of servers or the lifecycle of servers. It can tell you how your server's working currently and if you use X in the future, how many servers you require for new deployments. 

What is most valuable?

It's very useful, customizable, and scalable.

It's good for forecasting future needs.

The dashboard has been very useful. It has good reporting on offer. 

The solution offers a very straightforward setup. 

It's stable. 

What needs improvement?

There aren't really any areas for improvement. 

The pricing is very high. 

For how long have I used the solution?

I've been working with the solution for about five years. 

What do I think about the stability of the solution?

The scalability is very good. I'd rate it nine out of ten. It's easy to expand.

We have five to ten users on the product right now. They monitor 500 or 600 users from the dashboard. 

How are customer service and support?

I haven't used technical support. I haven't had any issues. I've been able to manage everything so far. 

How was the initial setup?

The setup is very simple and straightforward. That said, it can get complex once you add servers. It takes time to sync the server, for example.

It takes one to two hours to deploy the solution.

The whole process is very simple. You just click next, next, next, and you are done. 

What was our ROI?

The stability is good. In a previous version, the stability was good, however, in the newer version, it is working properly. It's reliable. There are no bugs or glitches. It doesn't crash or freeze. 

What's my experience with pricing, setup cost, and licensing?

It's an expensive solution. Clients sometimes wonder why they pay so much if they only want reporting. 

Users can choose between monthly and yearly pricing. 

What other advice do I have?

It is a very good product; however, it's expensive. I'd rate it nine out of ten based on the capabilities and value we get out of it. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Veeam Data Platform
May 2026
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900,747 professionals have used our research since 2012.
Hussein Taha - PeerSpot reviewer
IT Enterprise System Administrator at Nafeza
Real User
Nov 24, 2022
Reliable, easy to set up, and has straightforward reporting capabilities
Pros and Cons
  • "It is easy to set up initially."
  • "It's very reliable."
  • "We'd like to see them add more custom templates."
  • "The areas of expansion are limited in our use case since it's only used for reporting."

What is our primary use case?

We're still in a phase of the learning curve. Our learning curve is growing exponentially, and we are trying to get the best benefits from it as it's used for reporting and creating templates for reporting based on the business scope. 

What is most valuable?

It's very reliable. We can generate many reports related to the backup across the sites, not only for the servers but for the workstations also.

The dashboard is great. It shows us the sizing, the backup, and the encrypted data (or what is not encrypted). It's helpful to see especially the sizing, as it can tell us a lot. We can calculate the data storage based on our needs. We can make sure there is an availability of resources for the nodes. It's giving us full visibility in our environment.

It is easy to set up initially.

The solution is scalable.

It is stable. 

What needs improvement?

As a reporting tool, it's doing good. It's only used for reporting and to gain all the data across our Veeam and Backup Replication that we need. The areas of expansion are limited in our use case since it's only used for reporting.

We'd like to see them add more custom templates. 

For how long have I used the solution?

I've been using the solution for four years. 

What do I think about the stability of the solution?

The product is stable. It's reliable. We haven't had issues with bugs or glitches, and it doesn't crash or freeze. 

What do I think about the scalability of the solution?

The solution is scalable and easy to expand. 

We have six people using the product right now. 

At this point, we do not have plans to increase usage. 

How are customer service and support?

Technical support has been good overall. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I do have an experience in Veeam One, Veeam Enterprise, and Veeam Backup and Replication. I did not previously use a different solution that was not Veeam.

How was the initial setup?

The initial setup is very straightforward. It's not overly complex at all. 

We only need one person to handle deployment and maintenance tasks. 

What's my experience with pricing, setup cost, and licensing?

I can't speak to the exact licensing costs. 

Which other solutions did I evaluate?

We did take a look at Commvault and Veeam and ultimately chose to go with Veeam. 

What other advice do I have?

I'm not sure which version of the solution I'm using. It's likely the latest version. 

I'd advise potential new users to carefully review the steps and documentation. Users implementing the solution need to have an action plan in place. They need to have a roll-back plan in place as well in case anything goes wrong. Use the custom templates and use them to help manage everything. 

Overall, I would rate the solution nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1263573 - PeerSpot reviewer
Principal Engineer at a computer software company with 5,001-10,000 employees
Real User
Top 5Leaderboard
Sep 28, 2022
Lets you do infrastructure analysis before deploying a backup environment; its pricing is cheaper than other competitors
Pros and Cons
  • "The best feature of Veeam ONE to me is the infrastructure analysis that you can perform before deploying a backup environment. You can put in your backup requirements, for example, repository files and improvements on your VMware side, to ensure that it runs optimally. Pricing for Veeam ONE is also cheaper than VMware vRealize Operations (vROps) which is a direct competitor in the ops space, so this is another advantage of the solution."
  • "The best solution in the market right now is Veeam ONE, so we continued using it."
  • "It would be great if Veeam ONE had a business hour reporting feature because sometimes a client would want to know what workers do during business hours and outside of business hours. This type of report will give you the added benefit when you're scaling up and scaling down in the cloud, for example, if I wanted to swap hot and cold storage during specific hours to save on cost. Business hour reporting in Veeam ONE will give you a lot of benefits and added value. Scalability needs to be improved in the solution."
  • "Scalability needs to be improved in the solution."

What is our primary use case?

We use Veeam ONE for monitoring and reporting on our backup environment and Veeam environment. We also use it for supporting business functions such as SLA management and troubleshooting. We get nice dashboards from Veeam ONE. We also use its reporting functionality for month-end reporting for the clients as well as backup reporting.

How has it helped my organization?

We've benefited from Veeam ONE because of the informative dashboards we get. We could set up the dashboards, share the URLs, and fill and view them at a glance if they're set up correctly. We also get in-depth reporting from Veeam ONE. There are also nice capacity management facilities for VMware in the solution.

What is most valuable?

The best feature of Veeam ONE to me is the infrastructure analysis that you can perform before deploying a backup environment. You can put in your backup requirements, for example, repository files and improvements on your VMware side, to ensure that it runs optimally.

Pricing for Veeam ONE is also cheaper than VMware vRealize Operations (vROps) which is a direct competitor in the ops space, so this is another advantage of the solution.

What needs improvement?

It would be great if Veeam ONE had a business hour reporting feature because sometimes a client would want to know what workers do during business hours and outside of business hours. This type of report will give you the added benefit when you're scaling up and scaling down in the cloud, for example, if I wanted to swap hot and cold storage during specific hours to save on cost. Business hour reporting in Veeam ONE will give you a lot of benefits and added value.

Scalability needs to be improved in the solution.

For how long have I used the solution?

I've been using Veeam ONE for about eight years.

What do I think about the stability of the solution?

Veeam ONE is a stable product.

What do I think about the scalability of the solution?

I don't find Veeam ONE scalable, specifically its reporting and monitoring servers.

How are customer service and support?

It's been about eighteen to twenty-four months since I last dealt with Veeam ONE technical support, but the team was very good in terms of response time. My company has been working with the product for eight years, so my team's already familiar with most of the Veeam ONE issues.

On a scale of one to five, I'd give the technical support team a five.

Which solution did I use previously and why did I switch?

We used NetBackup and a new POC called Nakivo, but they weren't as grand as Veeam ONE. The best solution in the market right now is Veeam ONE, so we continued using it.

How was the initial setup?

The initial setup for Veeam ONE was fairly straightforward, especially when you compare it with other products out there. The deployment only took less than one hour. The configuration may take time depending on your requirements.

What about the implementation team?

Veeam ONE was implemented by an in-house IT team.

What's my experience with pricing, setup cost, and licensing?

Veeam ONE is cheaper when you compare it with one of its competitors in the ops space, VMware vRealize Operations.

There's a separate department that deals with the licensing, but my company is using CSP licensing, which is the service provider licensing, so my company doesn't fall under the normal volume at the Veeam Universal licensing program. The cost is commit-based and depends on what your point commit is.

The point commit works differently, and it's similar to your sales provider license. If you commit to using one thousand five hundred points, you get a certain price. If you commit to using the eight hundred points scheme, you get a certain price. As you grow the point scheme, you get a different price range, so it doesn't matter whether you're using Veeam One, Veeam Availability Suite, Veeam Backup and Replication, Orchestrate, or whatever the product is.

What other advice do I have?

My company is a service provider. Currently, Veeam ONE is one of the products used within the company.

Sixteen people use Veeam ONE in the company, in particular, system engineers and the system administrator.

One person manages the deployment and maintenance of Veeam ONE.

I would recommend the product to other people looking to implement it for business purposes.

I believe Veeam ONE has improved on the reporting with the tenant portals, but I haven't tested it out to know the features more, and in version 12, ransomware protection has been improved as well with the new immutable backup strategies. That's been in place since version 10, but it's more reliable in versions 11 and 12.

I'm rating Veeam ONE as nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
WilmerRodriguez - PeerSpot reviewer
Account Manager at BGH
Reseller
Aug 28, 2022
An easy-to-implement solution that is fast, stable, and flexible
Pros and Cons
  • "First, I like that this solution is fast. Second, I like the stability and flexibility."
  • "The technical support is so helpful because the team is in the USA and the people are fast."
  • "If you don't have technical knowledge about these services, monitoring the virtual machines is hard."

What is our primary use case?

We use this solution to backup documents, photographs, video tapes, and data in the cloud. It is a public cloud and implementation is easy because all you need to do is create a new user, and then you can easily load the data.

What is most valuable?

First, I like that this solution is fast. Second, I like the stability and flexibility.

What needs improvement?

If you don't have technical knowledge about these services, monitoring the virtual machines is hard. The solution is flexible if you have the correct knowledge though, so if you have knowledge about newer technical services, it's easy.

For how long have I used the solution?

I have been using this solution for about six years.

What do I think about the scalability of the solution?

It is a pay-as-you-go solution. There are four people using it in my company.

How are customer service and support?

The technical support is so helpful because the team is in the USA and the people are fast. We get answers fast and the connectivity is fast. It's so good. I would rate the technical support as a ten out of ten.

How was the initial setup?

The solution is really easy to set up.

What's my experience with pricing, setup cost, and licensing?

Our licensing cost is $200 a year.

What other advice do I have?

I would recommend this solution to others.

I would rate this solution as a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller.
PeerSpot user
Senior System Administrator at NMB Singapore Ltd
Real User
Jul 14, 2022
Integrated with Veeam backup and centralizes well
Pros and Cons
  • "I don't have to go back and forth between different applications to get the report I need."
  • "Veeam ONE saves me a lot of time, so I don't have to look and monitor each service on its own."
  • "In future releases, I would like to see the solution provide auto resolution and auto relocation of resources."
  • "Veeam ONE does the basic job of reporting, but it does not meet my requirements of automated resolution."

What is our primary use case?

I am a system administrator. My role is to oversee the support of the company's network. I also take care of the deployment and maintenance. We use Veeam ONE to optimize hypervisors or my virtual machines.

How has it helped my organization?

The solution includes reporting on the virtual machines and the sources. It centralizes well. 

What is most valuable?

Veeam ONE is integrated with Veeam backup, so it includes reporting on both. I don't have to go back and forth between different applications to get the report I need.

What needs improvement?

Veeam ONE does the basic job of reporting, but it does not meet my requirements of automated resolution. 

In future releases, I would like to see the solution provide auto resolution and auto relocation of resources.

For how long have I used the solution?

I have been using Veeam ONE for three years.

What do I think about the stability of the solution?

Veeam ONE performs as required. It is stable.

What do I think about the scalability of the solution?

This solution is scalable. It depends on the kind of functions you require and what you want to get out of the product.

How are customer service and support?

I would rate Veeam ONE's technical support a four out of five.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of Veeam ONE is simple and straightforward.

What about the implementation team?

The deployment was done in-house. It takes less than one day to deploy Veeam ONE. To implement, I created a virtual machine and installed Veeam ONE on it. I just had to attach it to the Hyper-V service.

What was our ROI?

Veeam ONE saves me a lot of time, so I don't have to look and monitor each service on its own.

What's my experience with pricing, setup cost, and licensing?

We have a three-year license with Veeam billed annually. The cost is based on the number of core servers. 

I would rate the pricing of the solution a three out of five.

Which other solutions did I evaluate?

I am looking into Turbonomic to see if it can do more than Veeam ONE.

What other advice do I have?

Veeam ONE is a good product if you are looking for monitoring and reporting. If you are looking for automated solutions, you will have to look somewhere else.

I would rate this solution an eight out of ten overall.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sandy Tootleman - PeerSpot reviewer
Area Practice Director at ePlus Technology
Reseller
Jun 8, 2022
Has good support and is cost-effective, but its integration with a public cloud is a little bit more difficult than others
Pros and Cons
  • "It is cost-effective. A lot of times, people pick Veeam because of its price."
  • "We've got customers all over the spectrum, and some customers do switch to Veeam because of its ease of use and its price point."
  • "Its native capability for talking to the public cloud needs improvement. Connecting to a public cloud is a little bit more of a challenge when it comes to Veeam than it is with Rubrik or Commvault. There are still some hoops that you got to jump through in order to send Veeam backups out to public cloud repositories. It is not as simple as it is with other products."
  • "Its native capability for talking to the public cloud needs improvement."

What is our primary use case?

We primarily back up VMware and Hyper-V, and we have some physical boxes as well, both physical Windows and Linux boxes. We also use the scale-out capability going out to the public cloud. We don't have any NAS devices. So, there's no taking advantage of that. We're not using the instant recovery engine. I believe we use the Veeam ONE software as well. 

We have customers all over the place. They are using the current version and the earlier versions. 

In terms of deployment, it is a combination. In a lot of places, it is deployed in a private cloud environment with more than one site for replication, but we do have other customers that go out to the public cloud for an off-site copy. The cloud providers primarily are AWS and Microsoft Azure.

What is most valuable?

The normal backup and replication features are valuable. 

It is cost-effective. A lot of times, people pick Veeam because of its price.

What needs improvement?

Its native capability for talking to the public cloud needs improvement. Connecting to a public cloud is a little bit more of a challenge when it comes to Veeam than it is with Rubrik or Commvault. There are still some hoops that you got to jump through in order to send Veeam backups out to public cloud repositories. It is not as simple as it is with other products.

For how long have I used the solution?

I have been using this product for three to four years.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It scales out easily. The only challenge is that as compared to some of the other products, it is a little bit more difficult to do things when you're dealing with the public cloud. Other products integrate a little easier. Veeam has not gotten there a hundred percent. You've got to deploy additional infrastructure out in the public cloud. So, on a one to five, it is a three. It is a little bit more difficult, but it is scalable.

We have hundreds of customers who are utilizing Veeam. They are any type or range of engineers, IT directors, and IT managers. There is a whole different range of individuals who are supporting backup environments running Veeam.

There are probably plans for increased usage. A lot of it comes down to the requirements of our customers.

How are customer service and support?

Their support is good. We never had a problem. They are always reachable and able to answer. The engineers we deal with are able to answer all the questions that we have.

Which solution did I use previously and why did I switch?

We've got customers all over the spectrum. Some customers do switch to Veeam because of its ease of use and its price point.

We sell and support Commvault, Veeam, and Rubrik. If I had my preference, Veeam might not be the first choice, but a lot of people do pick Veeam depending upon their requirements and their price point because it is more affordable than some of the other products.

How was the initial setup?

It is pretty straightforward. On a scale of one to five where one means incredibly difficult and five mean just effortless, I would rate it a four out of five.

What about the implementation team?

I don't do a lot of deployments. It is mostly handled by a different group of people in my company.

We do offer professional services for implementation. Very often, we will take care of that, but it isn't really required.

The number of people required for its deployment and implementation depends upon the size of the environment. A small environment could be basically installed, maintained, and managed by one person. A much larger environment, depending upon how frequently you're doing restores and how complex your retention policies are, could require more people.

What was our ROI?

It is hard to give that because everything depends upon the size of the environment. Smaller environments are going to have a much faster return on their investment than larger ones. It depends upon what they're doing.

What's my experience with pricing, setup cost, and licensing?

It is more cost-effective than some of the other solutions, but a lot of that comes down to the fact that we're a reseller. So, depending upon the deal, we do negotiate different price points for different customers. The price varies depending upon the size of the customer, the size of the deal, and the discounts we can negotiate.

Which other solutions did I evaluate?

Price does come into play during the evaluation. We have dealt with customers who evaluated products like Backup Exec, Commvault, Rubrik, Veeam, and Simplivity. There are quite a few that are in the mix. More often than not, depending upon the size of the customer, people pick Veeam a lot of times because of its price.

What other advice do I have?

The biggest thing is to do the research. Do a comparison of each industry-leading product and see which feature set you're looking for. There is the price point as well, but I usually recommend that the feature set is more important than the price. If you're looking for specific features and capabilities and they're not available in a product, picking that product because it is the cheapest could be a mistake. So, make sure that you're comparing feature sets and purchasing the one that has the features that you're looking for.

I would rate this solution a seven out of ten. There are other products that have more advanced features. They would be rated a little higher.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Tommy Myo Min Aung - PeerSpot reviewer
Senior System Engineer at Vantage Drilling
Real User
Jan 13, 2022
Beneficial pricing model, user friendly interface, and many free features
Pros and Cons
  • "The solution is a user-friendly interface."
  • "Veeam Backup Replication is highly reliable; one engineer can cover the entire backup solution for the whole organization."
  • "The solution could improve by having a version to be compatible with the Linux system. They have improved the storage depository using the Linux proxy and Linux storage, but it can completely run on the Linux environment it would be much better."

What is our primary use case?

We use Veeam Backup Replication for the data center, desktop recovery, daily backups, and for storage offline.

What is most valuable?

The solution is a user-friendly interface.

What needs improvement?

The solution could improve by having a version to be compatible with the Linux system. They have improved the storage depository using the Linux proxy and Linux storage, but it can completely run on the Linux environment it would be much better.

For how long have I used the solution?

I have been using Veeam Backup & Replication since version six which is approximately 10 years.

What do I think about the stability of the solution?

Veeam Backup Replication is highly reliable. One engineer can cover the entire backup solution for the whole organization.

What do I think about the scalability of the solution?

I have found Veeam Backup Replication to be scalable.

We have between 500 - 1,000 users using this solution.

How are customer service and support?

We have not needed to contact technical support.

Which solution did I use previously and why did I switch?

We have previously used a Dell. However, Dell was difficult to restore backups and Veeam Backup Replication was a better fit for our needs.

We would like to have the Veeam Backup Replication from the VMware or Hyper-V direct to the tape library.

How was the initial setup?

The installation is straightforward, it does not take long to do approximately 45 minutes.

What about the implementation team?

We did the implementation in-house.

What's my experience with pricing, setup cost, and licensing?

Veeam Backup Replication has a lot of free features. We have a mixture of the paid versions as well as the community version. They are really helpful to us.

We have approximately 200 instances of Veeam Backup Replication with paid licenses and we use the community edition for the small offices.

What other advice do I have?

I rate Veeam Backup Replication a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
System IT and Technologies Field Manager at Leumit Health Services
Real User
Jan 13, 2022
Ease of management, not complicated, very reliable, and has good support.
Pros and Cons
  • "The features that I have found most valuable are its ease of management, it is not complicated, it is very reliable, has good support and a lot of knowledge on the market for integrators."
  • "I would want them to improve some technical features that are still missing because we are working with NetApp NVMe and they're not fully supporting it yet. But both NetApp and Veeam know about it and they're working on it."

What is most valuable?

The features that I have found most valuable are its ease of management, it is not complicated, it is very reliable, has good support and a lot of knowledge on the market for integrators.

Ease of management was actually one of the main points for me. The second one is the SureBackup. SureBackup is the feature that allows you to automatically restore and check that the backups are consistent. 

Those are the two main points for our decision to choose Veeam. We made some POCs with some vendors and they took a lot of time and were really too complicated and required way more resources to invest.

What needs improvement?

I would want them to improve some technical features that are still missing because we are working with NetApp NVMe and they're not fully supporting it yet. But both NetApp and Veeam know about it and they're working on it. 

I'd like some improvements in ransom protection capabilities for Windows because they have some features with the Linux repositories but not with Windows.

There is no support for backing up snapshots from NVMe namespaces on NetApp.

For the cloud solution we need the Sophos backup solution, but I think that they are close to releasing this.

For how long have I used the solution?

I have been using Veeam Backup & Replication for half a year.

What do I think about the stability of the solution?

Veeam Backup & Replication is stable. I think we have maybe one ticket open in Veeam support about something that's related to not being a stable system.

What do I think about the scalability of the solution?

I'm not ready to answer that because we didn't scale it out or scale it up because we just started working with Veeam Backup & Replication. But our topology will be really easy to scale up. It actually doesn't depend on Veeam itself. It depends more on the storage systems where we're storing their backups or network capacity and not on Veeam.

There were two guys from my system IT teams and one from the integrator side managing the Veeam infrastructure, but anybody in the system IT team can use it. We use it for the user restoration process or adding systems to the backup. We automated the whole process of adding the system to the backup so we don't need to do that manually, but anybody can access the system and do what it can do according to their permissions.

I think we're using only about 50% of the features. There is a lot of functionality we've still not used so we are planning to increase our usage.

How are customer service and support?

The technical support is really good. We don't spend any time waiting for them and they start working in an hour. But we also have a good local integrator so mostly we don't need the vendor support.

How was the initial setup?

I will divide the initial setup into two separate answers. Veeam has the most speedy setup that I have ever seen, but because we make our backup architecture really complicated and really secured, it takes some time for the fine tunings. It is not directly Veeam's problem but it is my network or security perimeter's problem. There was a really funny story with that because it takes a lot of time to configure and to fine tune and so on. After your set up the EXE of Veeam in the next two hours you can start the back up, but if you want to make it really secure and immutable for attacks that we face, you need some time to build it.

in general it is pretty simple, but if you want to do something specific it can take a long time. Setup also depends on the facilities and resources inside the companies that they can use for that. But overall, it is really simple.

What's my experience with pricing, setup cost, and licensing?

Our license is about 200K for three years. It includes everything. It includes support and it includes the Office 365 Backup as well for the whole environment. We have about 6,000 mailboxes to back up.

For Veeam it's a pretty standard license. We made a tender because we are a kind of public organization so I have to make it on the tender, but that's the reason there is no cost for the hardware that I need to power the Veeam infrastructure.

Which other solutions did I evaluate?

Veeam is the only software that is a real comparison with Commvault or NetBackup. It's not really good to compare because NetBackup and other solutions are providing hardware also. So here I have software on one side from Veeam and I have some storage systems or disk systems from other vendors. For now, I have NetApp, but tomorrow it could be EMC, HPE or whatever. That's maybe one of the disadvantages of these vendors, but for me it's not a disadvantage, I'm okay with that.

Most of the time it is more flexible to not be dependent on any one vendor. We have used previous systems for about 15 years and most of problems are coming from the hardware, but NetBackup does not produce hardware.

What other advice do I have?

My advice to anyone considering Veeam Backup & Replication is to check what you need and then decide what you're going to buy. Don't think if you have X money and then go to the market you will get it for that money. You need to understand what the organization's needs are and then to check what our vendors are advising and proposing, because we have almost 100% VxRail and it's 100% VMware. I think Veeam is the most valuable vendor for backup and application systems for VMware. For virtualization no, but VMware yes. And we know that they're working very hard with the NetApp systems and most of their integrations are first coming with NetApp. That was also a point of decision.

On a scale of one to ten, I would give Veeam Backup & Replication a nine.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ahmad-Hassan - PeerSpot reviewer
Project Manager And Technical Consultant at EEMC
Reseller
Top 5Leaderboard
Jan 12, 2022
Feature rich and user friendly solution
Pros and Cons
  • "There are many valuable features, for example how Copy Job is controlling the band with accelerators. The Enterprise Manager is a valuable feature. There are many very useful features. We can push in the market, because we have an advantage over the other solutions."
  • "CDP also requires a lot of development, because there are a lot of restrictions now for CDP. There is a chance to improve CDP and make it much easier for the customers."

What is our primary use case?

We are a seller and an implementer.

We are implementing on premises as well as on cloud. Now most customers are trying to apply the 3-2-1 policy, and it requires having the process and integration available together.

The general use cases are that it can be used for any backup, for any data center, whatever it is, virtualized or physical or in the cloud. It is very useful and has a very user-friendly backup with a lot of options. It is very fast, as well. Nowadays, we are trying to be compatible with all the storage infrastructures.

How has it helped my organization?

veeam help us a lot to expand our business in the market and provide our customer with an advanced backup solution to protect their Data centers and increase the availability and performance of data recovery to match with target RPO and RTO

What is most valuable?

There are many valuable features, for example how Copy Job is controlling the band with accelerators. The Enterprise Manager has valuable add on feature. it has very useful features for centralize management ,Monitoring and controlling. We can push in the market, because we have an advantage over the other solutions. I was previously working with HP Data Protector for a long time, and it was very limited in features and it was no so user friendly.

What needs improvement?

In terms of what can be improved, we have already integrated with some Unix environments, which were not supported before. They have some limitations on integration with the advanced features as snapshotting and for some types of storage. We are almost compatible with around four vendors now - HPE , EMC, IBM and Dell. We could go further for this one. They could increase the compatibility for the advanced integrations. 

CDP also requires a lot of development, because there are a lot of restrictions now for CDP. There is a chance to improve CDP and make it much easier for the customers.

We can make CDP more flexible. Hypervisor on Linux are the first generation. So, till now a few customers are testing this. I think it will take some time to redevelop them and to integrate them properly. 

For how long have I used the solution?

I have been using Veeam Backup & Replication personally for one year, but my company is a partner and have been using it for at least five years.

I am working with version 11, but I'm not using the features released now currently for the 11a because few customers are using CDP, continuous data protection, and Hypervisor, on Linux and these things. I have not applied the new functions till now, but I know that there are good things from them.

What do I think about the stability of the solution?

Veaam Backup & Replication is very good in terms of stablity. It is one of the best now. There is a high competition between Veeam and Commvault, but I think Veaam is getting more and more customers now.

What do I think about the scalability of the solution?

Veeam Backup & Replication is so much easier now with the new license,. Now you can scale out without any problem, there is no limitation, by the license to scale out. This is a good thing on Veeam, so you can actually scale out according to the customer needs. There is no restriction on customer capacity, on sizes, etc... Nowadays, it is a good thing that they migrated to this type of license which is not depends on the NO core processor. So, if the customer has enough instances, he can backup for anything and he can expand without any limitation.

I already have some enterprise customer including one big global company. Most of the other customers are small-medium. , now we can expand to the number of enterprise customer because once you become compatible with IBM, Sun Solaris ,Linux and these High end OS, you will have a lot of new customers in the enterprise area.

How are customer service and support?

Our company provides maintenance services for our customers, but most of the customers are required to get support from the vendor. So, even if we are acting as a service-level support, we are protected with backend support from the vendor.

They are very good. Very positive. Maybe they need to be faster in their response time to the customers. Sometimes the call is taking all day.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I was previously using HP Data Protector.

There are many differences between HP Data Protector and Veeam Backup & Replication. HPE stopped supporting their products more than five years ago. They sold it to another company ( Micro Focus ), . Since then, there is no investment in the product, and no new development.

How was the initial setup?

The initial setup is very simple. It has all the things bundled. Even if there is something not available on the Windows platform they will make it and they will install it. It is very easy for integration.

The initial setup will not take more than one to two hours. The problem is after this, we need to configure it. You need to configure the storage to match with the customer requirements - to see what the customer needs. So the planning will take a lot of time, of course. After the initial setup, you will need to have good background about what the customer has to be integrated.

What about the implementation team?

mainly we are doing the implementation through our certified team and in case we need any support form main vendor we can get it , Veaam technical support team and veeam technical consultant are Excellent and supportive . 

What was our ROI?

In terms of Return On Investment , Veeam backup and replication indicates a more productive investment in a long time compared with other solution .

What's my experience with pricing, setup cost, and licensing?

Veeam Backup & Replication is not so cheap. Nothing is cheap now in the market. But, it is very good and reasonable considering the integrated features. You can give it an eight out of 10 on the price.

There are different licensing models. Nowadays, I think you want to focus on the number of instances. They stopped the previous license, Charisma. You want to go by the number of instances licensing .

We have many different types of licenses. COMMUNITY EDITION ,VEEAM BACKUP & REPLICATION and VEEAM AVAILABILITY SUITE which will include all the advanced option including VEEAM ONE 

You can get Veaam ONE embedded  which will be cheaper, but few customers are actually going for this because, Veaam ONE is a complete monitoring and reporting solution it is not dedicated for Veaam backup solution. You can use it for monitoring the data center virilization solitons including VMware , MS Hyper-V  , Veaam one has a very powerful monitoring and reporting engine .

Which other solutions did I evaluate?

Micro Focus Data Protector , Commvault backup , 

What other advice do I have?

My advice to anyone considering Veeam Backup & Replication is that , this is an Excellent Backup solution ,so much user Fridley , easy to be integrate and very fast and powerful in virtualization and cloud Environments you can go for it ,I think it is one of the best solution. in case you have only on-premise physicals solution in DC you may think about anther solution .

I don't like to give 10 for any vendor. So on a scale of one to ten, I would say, Veaam Backup & Replication is a Nine/10.

I am now Veeam certified , so I am support Veeam. It took a lot of tough time for me to be certified in Veeam. Their exam is very, tough. So, they need to expand the bar. They should make it slightly easier, because the Veeam  exam is one of the hardest exams I have done. Most of the exam Questions is  depends on different  scenarios. The exam time is very short compared with the number of questions there. , so you will not have a time to read all the questions and give the answers. I believe they should make it easier.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2026
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.