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Associate Manager at Tech Mahindra Limited
Real User
Jan 12, 2022
Uncomplicated and lets us recover server backups from any point in time in minutes
Pros and Cons
  • "With regard to our operational requirements, Veeam is very good because it's so user-friendly."
  • "If a server goes down, we are able to dig into a backup from a previous point in time and recover it within minutes."
  • "My biggest issue with Veeam at the moment is how the backup reports are displayed. We use the SolarWinds integration to generate consolidated reports for monitoring purposes, but we aren't getting all the available data shown to us in the way that we want."
  • "My biggest issue with Veeam at the moment is how the backup reports are displayed."

What is our primary use case?

In my organization, we use Veeam for both online and on-premises backups for around 200 sites across the globe. All our secondary cloud backups are performed using Amazon Web Services. We first started with version 8.4 which came out about six years ago and we're now currently using version 10.0, with plans to upgrade all our backup infrastructure to version 11.0 in the near future. 

For each site, we have independent and standalone VBRs and every one of them is managed through the Enterprise Manager's console. For our reporting needs, we use Veeam ONE and a SolarWinds integration.

What is most valuable?

With regard to our operational requirements, Veeam is very good because it's so user-friendly. Working with Veeam has been a most satisfactory experience. 

What needs improvement?

My biggest issue with Veeam at the moment is how the backup reports are displayed. We use the SolarWinds integration to generate consolidated reports for monitoring purposes, but we aren't getting all the available data shown to us in the way that we want. For our Apache site regions, we are not able to get all our site-to-site and server-to-server reports in one single PDF or Excel sheet.

Ideally, we would want the reporting mechanism to add everything into a single file automatically, because currently we have to do that manually. For example, when I'm looking at server backups for an entire region, I would like to be able to add all those server backup reports into a separate reporting group, which would then be added into its own separate status report for that region only.

We also have to perform large NAS backups up to 10TB of data, and we have found that it can be a bit slow. Along with improving the speed of these transfers, I would like to see Veeam add more support for block level backups and snapshots of NAS storage devices.

For how long have I used the solution?

I have been using Veeam Backup and Replication for almost six years.

Buyer's Guide
Veeam Data Platform
August 2026
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
914,109 professionals have used our research since 2012.

What do I think about the stability of the solution?

It's really stable. There are no errors, faults, or anything, and we've never had any negative impact to our business as a result of stability issues. Our backup operations are going smoothly, even though we do encounter some rare backup-related issues. However, these issues are typically human errors.

What do I think about the scalability of the solution?

We have around 40 to 60 staff making use of Veeam software in our organization, and we are using it across 200+ sites all over the world, so I would label it sufficiently scalable.

How are customer service and support?

Their support is really excellent. 

Which solution did I use previously and why did I switch?

Our customer did not want to go with any type of legacy backup infrastructure, so they phoned my team in order to collaborate on an appropriate solution that ensures their backup infrastructure will be safe in terms of disaster recovery. That's when we decided to go with Veeam Backup and Replication instead of an older legacy type of backup solution.

How was the initial setup?

The initial setup was simple. And, because we're partnering with Veeam, our deployments are all done by them. Our customer is fully satisfied with the setup environment so they're not looking to extend the deployments further, however we are planning to upgrade from version 10.0 to 11.0 soon. For this, we'll be getting a solution from Veeam's engineers and architects after sending them a request for upgrade and solution design form. Based on that, the upgrades and everything will be taken care of by Veeam, and we won't have to handle the migration ourselves.

What about the implementation team?

Veeam itself implements our solutions, although when it comes to maintenance activities, that depends on the customer.

What's my experience with pricing, setup cost, and licensing?

Our licensing runs for five years, and after that time we do the renewal. There haven't been any further costs beyond our initial licensing plan because our customer is satisfied with the setup that has been configured and the overall backup environment.

What other advice do I have?

Veeam Backup and Replication is very good software and I am quite satisfied with it. I can recommend it to others without hesitation. In terms of infrastructure, Veeam is really flexible and we hardly ever see any complications. If a server goes down, we are able to dig into a backup from a previous point in time and recover it within minutes.

I would rate Veeam Backup and Replication a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Network Administrator at BROCKPORT CENTRAL SCHOOL DISTRICT
Real User
Nov 21, 2021
An intuitive interface that provides successful backups without needing to tweak or do any adjusting
Pros and Cons
  • "It has an intuitive interface, and it provides us with successful backups without needing to tweak or do any adjusting. We just set it up and like their ad says, "It Just Works.""
  • "The one downside to Veeam is that they don't have a cloud product of their own."

What is our primary use case?

We're using Veeam for our on-prem backup of VMware vSphere environment and a couple of physical Microsoft servers. We're using version 10 of Backup & Replication.

What is most valuable?

It has an intuitive interface, and it provides us with successful backups without needing to tweak or do any adjusting. We just set it up and like their ad says, "It Just Works."

What needs improvement?

The one downside to Veeam is that they don't have a cloud product of their own. They partner with people and they support vSphere 7 and our cloud backup doesn't, and neither do many of the cloud backups that they partner with. I've looked at a couple of them. We partner with iland and they don't support version 7. They only support version 6.7.

Iland is our cloud backup and it utilizes Veeam. Veeam supports version 7 of vSphere, so they stay pretty up to date. They lag behind, but everyone lags behind a little bit. Once vSphere VMware does an upgrade, it takes a little while for places to support that upgrade. Of course, we always wait until our backup product supports it. But Veeam does a pretty decent job of keeping a short window, and they're able to support a fairly current version of VMware.

For how long have I used the solution?

We've been using this solution for two years.

How are customer service and support?

They don't have a dedicated support person for you, like ExaGrid, but their support is decent.

Which solution did I use previously and why did I switch?

We've used Symantec, Veritas, and Arcserve years ago, and those interfaces were awful. Veeam is hands down the best interface that I've dealt with for a backup solution.

How was the initial setup?

The setup was very straightforward.

Which other solutions did I evaluate?

I wish Veeam had their own cloud product. We are looking at a company called Infrascale, and I've seen that they have a lot of benefits over the other solutions we've looked at. I also want to look at Unitrends again because it was a pretty good solution when we were using it, but it had some drive failures. Plus, their GUI was all over the place.

With Infrascale, you can boot up your VM in their DR site, just like I can in vSphere, and log into it and look at it. A majority of our VMs are Microsoft Server products, so we could log into it and test that the data is there. That would make it great for testing our backups, which is something we need to do because our New York state auditors require that. It would make it so easy to test the environment, and it's not so easy with Veeam. You need a VMware and a vSphere environment in place to bring those VMs up, but here you don't.

What other advice do I have?

I would rate them a 10 out of 10. They probably have the best product I've ever dealt with.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Veeam Data Platform
August 2026
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
914,109 professionals have used our research since 2012.
Solutions Architect at Computer Land Malaysia
Real User
Aug 8, 2024
Offers detailed reports to users, and it is easy to maintain
Pros and Cons
  • "The solution's most valuable feature is that its reports are detailed compared to other tools."
  • "I feel that the product's support team needs improvement."

What is our primary use case?

I use the solution in my company to monitor the backup status and to plan in areas like capacity planning, such as how much current backup utilization is used. The tool can maybe predict the future trend of the data groups and their growing size.

What is most valuable?

The solution's most valuable feature is that its reports are detailed compared to other tools. It can integrate with VMware, and it can see VMware's recent status while it can receive alerts for Veeam Backup. The tool can be highly integrated with VMware and other Veeam solutions. Reporting-wise, the product is good. You can choose any templates for your report from the solution's consolidated data.

What needs improvement?

The tool should add more hypervisors inside it, like Hyper-V or Nutanix since it is an area of concern in the solution currently.

I feel that the product's support team needs improvement.

I feel that there are some new features in the new version of the product, which is Veeam ONE 12.1, and it also has some anti-malware functionalities. I have not found the new features in the product to be useful because it has so many false positives. The product needs to be integrated with some antivirus solution so that its new features can be used in a better way.

For how long have I used the solution?

I have been using Veeam ONE for three to four years. My company has a partnership with Veeam ONE.

What do I think about the stability of the solution?

So far, my company has not had any issues with the product in terms of stability. We have installed the product and it runs properly without any major issues.

How are customer service and support?

The solution's technical support is satisfactory. I rate the technical support an eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

My company uses Arcserve and some products from China, like Vinchin. Acronis was also a solution that was used in my company in the past. So far, we found that Veeam ONE is quite good compared to other products. Veeam ONE is balanced in terms of its interface, backup design concepts, and backup infra.

How was the initial setup?

The product's initial setup phase was quite straightforward.

One person can manage the product's installation phase.

The solution can be deployed in two to three hours. You just let it run with SQL and some other things. The installation process is quite straightforward. I just follow the installation steps, and it can be done easily.

What was our ROI?

I have seen some time-saving benefits from the use of the product in my country, up to 20 to 30 percent.

What's my experience with pricing, setup cost, and licensing?

I consider that the product's price falls under the middle range category.

What other advice do I have?

The solution is easy to maintain, but so far, we didn't have any major issues with the tool.

Actually, in our organization, we didn't go for any compliance parts with the tool. For our customers, we went for some audit purposes to meet some compliance requirements. Veeam ONE can generate some particular compliance report files from its users' available data.

I rate the tool a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Mohamed El-Sherbini - PeerSpot reviewer
IT Manager at Mada Insurance
Real User
Aug 7, 2024
Provides montoring with best support and easy deployment
Pros and Cons
  • "One person can manage parameters."
  • "The product is expensive."

What is our primary use case?

We use the solution for monitoring purposes.

What needs improvement?

The price could be cheaper.

Veeam ONE should make the work easier without installing additional dashboards to start configuration.

For how long have I used the solution?

I have been using Veeam ONE for nine years.

How are customer service and support?

Support is best.

How would you rate customer service and support?

Positive

How was the initial setup?

Deployment is not difficult and takes three to four hours to complete.

What's my experience with pricing, setup cost, and licensing?

The product is expensive.

What other advice do I have?

One person can manage all parameters.

Overall, I rate the solution a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Federico Borja - PeerSpot reviewer
Field Engineer at Logicalis
MSP
Jul 23, 2024
Efficient for data protection and simple to use
Pros and Cons
  • "For me, it's perfect. We don't have any problems with backups and applications."
  • "We had one problem once with the network."

What is our primary use case?


How has it helped my organization?

For data recovery, we do some tests. We haven't had any problems yet. The tests we've done work fine.

What is most valuable?

For me, it's perfect. We don't have any problems with backups and applications.

Immutability is the most important aspect of data protection in terms of Veeam Data Platform. That could be one critical factor for us.

Data protection is the most valuable aspect.

What needs improvement?

We had one problem once with the multinet in the network, but it wasn't a big problem. It was a problem with the network itself. That is the only problem we have had.

For how long have I used the solution?

I have been using it for two years. We use the current application tool, the new one, that's the tool server that I use.

How are customer service and support?

I personally haven't requested any support, but my coworker has and says it's good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have also been using Veeam ONE for about two years to monitor traffic and jobs. So, mainly as a monitoring tool.

We use it to monitor everything. We don't have any other tool like it. We used to use vRealize Operations Manager, but we don't have that anymore. That's why we use Veeam ONE. It's easy to view all the infrastructure.

How was the initial setup?

The infrastructure we have is simple.

So, the initial setup is very easy as our environment isn't complicated.

We finished the deployment in about three weeks. We didn't deploy the solution solely for the strategy part. It took us three weeks because it wasn't a priority for us when we deployed the solution. So, the deployment time could have been less.

We didn't have any problems with integration into our existing ecosystem.

In my opinion, maintenance is very simple. We don't have any problems with updates.

What's my experience with pricing, setup cost, and licensing?

It is not expensive. 

What other advice do I have?

I would give it a ten out of ten because I haven't had any problems with maintenance. It's very simple and our environment is also very simple.

So for simple use, it's a very good tool and fulfills all our needs.

I highly recommend it.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Azleen Ismail - PeerSpot reviewer
Presales Consultant at Progenet Innovations Sdn Bhd
Reseller
May 12, 2024
Provides good interface, GUI (graphical user interface), and backup
Pros and Cons
  • "The solution's interface, GUI (graphical user interface), and backup are good."
  • "The solution’s scalability could be improved."

What is most valuable?

The solution's interface, GUI (graphical user interface), and backup are good.

What needs improvement?

The solution’s scalability could be improved. Veeam Data Platform has limitations for features like Hyper-V and open-source hypervisors outside VMware.

For how long have I used the solution?

I have been using Veeam Data Platform for five years.

What do I think about the stability of the solution?

Normally, the solution is not very stable when we back up big databases.

I rate the solution a seven out of ten for stability.

What do I think about the scalability of the solution?

It’s not very easy to scale the solution.

I rate the solution’s scalability a six out of ten.

How are customer service and support?

The troubleshooting provided by the technical support team needs to be improved.

How would you rate customer service and support?

Neutral

How was the initial setup?

The solution’s initial setup is easy.

What about the implementation team?

One person can deploy the solution in two to four hours.

What was our ROI?

We have seen a good return on investment with the solution. Veeam Data Platform has helped save 70% of our time.

What's my experience with pricing, setup cost, and licensing?

Veeam Data Platform's pricing is affordable.

What other advice do I have?

Veeam Data Platform is not a good solution for customers who do not use VMware. Veeam Data Platform doesn't have storage and needs to integrate with other vendors for storage. Customers using anything other than VMware should clarify all the requirements and limitations of Veeam Data Platform before using it. It is easy to integrate the solution with other systems like Lenovo and Dell.

Overall, I rate the solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Technical Manager at GRUPO LOGON, S.A. DE C.V.
Reseller
May 8, 2024
Works as a backup solution during emergency scenarios
Pros and Cons
  • "One thing we like about the product is that it's good and not as expensive as similar products. Right now, there are different ways to back up your information—you can back up directly to a disk or the cloud. It allows you to have various kinds of repositories."
  • "It would be nice to see more affordable training options for individuals who want to enhance their skills. Some people I know have been interested in training courses, but they found them too expensive."

What is our primary use case?

We use the product as a backup solution during emergency scenarios. 

What is most valuable?

One thing we like about the product is that it's good and not as expensive as similar products. Right now, there are different ways to back up your information—you can back up directly to a disk or the cloud. It allows you to have various kinds of repositories.

What needs improvement?

It would be nice to see more affordable training options for individuals who want to enhance their skills. Some people I know have been interested in training courses, but they found them too expensive.

What do I think about the stability of the solution?

Veeam Backup & Replication is a stable product. 

What do I think about the scalability of the solution?

I rate Veeam Backup & Replication's scalability as nine out of ten. 

How are customer service and support?

The product is stable and takes care of everything we need. We've only had to ask for support a few times, but each time, they've been really helpful.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

The main difference between the solution and its competitors is based on pricing. Other products are more expensive. 

How was the initial setup?

Veeam Backup & Replication's installation is simple. 

What was our ROI?

Every backup solution is like car insurance. You'll see the return when you have a problem. If you don't have any problems, you won't see the value of a backup solution. You realize the value when something goes wrong. It helps you feel more confident that you can recover the information if something happens to your company.

What's my experience with pricing, setup cost, and licensing?

The solution's pricing is cheap. 

What other advice do I have?

I rate the overall tool a nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
VINAYAK-KADAM - PeerSpot reviewer
SYSTEM ADMIN at Alliance University
Real User
Apr 15, 2024
Easy to use and stores backups in other devices and local servers
Pros and Cons
  • "The solution's instant recovery feature is good and allows you to capture and copy individual files."
  • "Since the solution has many options, it is not easier to give tasks to schedule it."

What is our primary use case?

We use the solution to store the backups in other devices and local servers.

What is most valuable?

The solution's instant recovery feature is good and allows you to capture and copy individual files. Veeam Data Platform is easy to use.

What needs improvement?

We do not use all the options the solution provides, and it could be made simpler. Since the solution has many options, it is not easier to give tasks to schedule it.

For how long have I used the solution?

I have been using Veeam Data Platform for less than one year.

How was the initial setup?

The solution’s initial setup is not difficult.

What about the implementation team?

The solution can be deployed within one day.

What other advice do I have?

I would recommend the solution to other users.

Overall, I rate Veeam Data Platform an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Yahya Hossam - PeerSpot reviewer
Network Consulting Engineer at sky data
Real User
Mar 10, 2024
Comes with malware detection features that can detect malware before initiating a backup job for a server
Pros and Cons
  • "One of the newest features in version 12.1 is malware detection. This feature allows the software to detect malware before initiating a backup job for a server. Although I haven't had the opportunity to personally try it out due to its recent release, I came across it while working on an environment in a cluster for a customer."
  • "The solution's pricing may be expensive compared to other products."

What is our primary use case?

I worked on a project involving a multi-cloud environment, specifically backing up on-prem servers to the Azure cloud. However, the project was not completed due to financial issues between our company and the client. The technical configuration, such as creating a Veeam Data Platform plugin on Azure and connecting it with on-prem servers, was mostly done, but the project was halted before creating jobs. The challenges were financial and not technical. This was my first and last experience with such a multi-cloud project. 

What is most valuable?

One of the newest features in version 12.1 is malware detection. This feature allows the software to detect malware before initiating a backup job for a server. Although I haven't had the opportunity to personally try it out due to its recent release, I came across it while working on an environment in a cluster for a customer.

What needs improvement?

The solution's pricing may be expensive compared to other products. 

For how long have I used the solution?

I have been using the product for one and a half years.

How are customer service and support?

We have faced several issues with Acronis because their support hasn't been as helpful compared to Veeam Data Platform's support. It has been very supportive and has assisted us in many cases. Unfortunately, our experiences with Acronis support have not been as positive, leading us to discontinue working with Acronis for several months now.

How would you rate customer service and support?

Positive

What was our ROI?

The solution is worth its money. 

What other advice do I have?

Veeam Data Platform has a significant difference compared to other tools or products. It is not very simple because it offers a lot of advanced features that can solve various problems in customers' environments. However, managing it is not difficult, but it's not as straightforward as Acronis, which is simpler because it focuses on core features like backup and simple recovery without many additional complexities. 

I find that I rarely encounter issues with the product. One notable aspect is the simplicity of its licensing, especially when compared to other vendors. Additionally, with each use, I discover more features. 

I rate the overall product a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Ryan Uy - PeerSpot reviewer
Solutions Architect at Strategic Synergy Inc
Reseller
Feb 19, 2024
Ensures effective management of multiple cloud environments, seamless integration with major providers like AWS and user-friendly interface
Pros and Cons
  • "Veeam Data Platform offers features specifically designed for ransomware defense."
  • "Expanding its compatibility to include Linux would represent a significant advancement."

What is our primary use case?

Most of the features and capabilities we implemented for our clients using the Veeam backup solution revolve around enhancing their backup processes. These include functionalities such as backup encryption, immutable storage, integration with various object cloud storage platforms like AWS Cloud, and ensuring compatibility with multiple object cloud platforms.

How has it helped my organization?

The backup and disaster recovery process within the Data Platform is exceptionally user-friendly. Whether you're performing a backup or restoring data, the graphical user interface makes it straightforward. All capabilities can be accessed with ease, thanks to the intuitive design of the interface.

The reliability of the Veeam Data Platform has been consistently satisfactory in our deployments. We have encountered no issues, and all of our clients have expressed satisfaction with its performance.

We are particularly pleased with the DIP, especially given our focus on the Nutanix platform. DIP with Nutanix virtualization has been especially valuable to us.

The inclusion of important functions and capabilities, such as ransomware protection and scanning, was crucial. It's noteworthy that these features are already available in version twelve, which is a significant enhancement.

When utilizing Veeam to manage RTO and RPO objectives, the primary focus lies in minimizing recovery time (RTO) and ensuring effective project or object management. Branches, especially those with high IO and ITO demands, such as those in SANX deployments, prioritize data visibility before backup and archiving. Typically, lower RPOs are managed by the recovery features of the virtualization layer. Our primary aim is usually to achieve the shortest RPO feasible within the specified parameters. However, in our deployments, the shortest configured RPO is based on the specific requirements of our clients.

Managing multiple cloud environments with the Veeam Data Platform is highly effective. The platform offers robust support for major cloud providers like AWS. I've personally tested its integration with AWS and iOS and found it to be extremely straightforward and user-friendly.

What is most valuable?

Veeam Data Platform offers features specifically designed for ransomware defense. This includes the ability to integrate with immutable repositories, safeguarding your data against ransomware attacks. Additionally, the platform provides integrated anti-malware detection capabilities, and it allows seamless integration with third-party endpoint security solutions to further enhance data security.

What needs improvement?

I think there's an opportunity for improvement in terms of the supported operating systems for the Veeam Data Platform. Currently, it's limited to the Windows operating system, excluding Linux environments. Expanding its compatibility to include Linux would represent a significant advancement. 

For how long have I used the solution?

I have been working with it for approximately six years.

What do I think about the stability of the solution?

I would rate its stability abilities eight out of ten.

What do I think about the scalability of the solution?

Its scalability capabilities are eight out of ten. The maximum supported capacity of the current version of Windows determines the capacity limitations for the Veeam Data Platform, as it is dependent on the operating system. This serves as a constraint for the platform. It is suitable for businesses of varying sizes, including small, medium, and enterprise-level organizations.

How are customer service and support?

I would rate its customer service and support nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

Setting up the system initially is straightforward.

What's my experience with pricing, setup cost, and licensing?

It's quite flexible—you can begin with a single license that supports ten instances and scale up based on your specific requirements. I would rate the pricing six out of ten when compared to other competitors.

What other advice do I have?

Overall, I would rate it eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2026
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.