Try our new research platform with insights from 80,000+ expert users
Solutions Architect at Computer Land Malaysia
Real User
Offers detailed reports to users, and it is easy to maintain
Pros and Cons
  • "The solution's most valuable feature is that its reports are detailed compared to other tools."
  • "I feel that the product's support team needs improvement."

What is our primary use case?

I use the solution in my company to monitor the backup status and to plan in areas like capacity planning, such as how much current backup utilization is used. The tool can maybe predict the future trend of the data groups and their growing size.

What is most valuable?

The solution's most valuable feature is that its reports are detailed compared to other tools. It can integrate with VMware, and it can see VMware's recent status while it can receive alerts for Veeam Backup. The tool can be highly integrated with VMware and other Veeam solutions. Reporting-wise, the product is good. You can choose any templates for your report from the solution's consolidated data.

What needs improvement?

The tool should add more hypervisors inside it, like Hyper-V or Nutanix since it is an area of concern in the solution currently.

I feel that the product's support team needs improvement.

I feel that there are some new features in the new version of the product, which is Veeam ONE 12.1, and it also has some anti-malware functionalities. I have not found the new features in the product to be useful because it has so many false positives. The product needs to be integrated with some antivirus solution so that its new features can be used in a better way.

For how long have I used the solution?

I have been using Veeam ONE for three to four years. My company has a partnership with Veeam ONE.

Buyer's Guide
Veeam Data Platform
June 2025
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.

What do I think about the stability of the solution?

So far, my company has not had any issues with the product in terms of stability. We have installed the product and it runs properly without any major issues.

How are customer service and support?

The solution's technical support is satisfactory. I rate the technical support an eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

My company uses Arcserve and some products from China, like Vinchin. Acronis was also a solution that was used in my company in the past. So far, we found that Veeam ONE is quite good compared to other products. Veeam ONE is balanced in terms of its interface, backup design concepts, and backup infra.

How was the initial setup?

The product's initial setup phase was quite straightforward.

One person can manage the product's installation phase.

The solution can be deployed in two to three hours. You just let it run with SQL and some other things. The installation process is quite straightforward. I just follow the installation steps, and it can be done easily.

What was our ROI?

I have seen some time-saving benefits from the use of the product in my country, up to 20 to 30 percent.

What's my experience with pricing, setup cost, and licensing?

I consider that the product's price falls under the middle range category.

What other advice do I have?

The solution is easy to maintain, but so far, we didn't have any major issues with the tool.

Actually, in our organization, we didn't go for any compliance parts with the tool. For our customers, we went for some audit purposes to meet some compliance requirements. Veeam ONE can generate some particular compliance report files from its users' available data.

I rate the tool a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Mike Kokolakis - PeerSpot reviewer
Software Developer at ADMIN - Mike Kokolakis
Real User
Top 10
A reliable and easy-to-use product with good online documentation
Pros and Cons
  • "The tool's stability is good."
  • "The cost of the product is an area that would prevent me from using it in the future."

What is our primary use case?

I use the solution in my company mainly as a server backup for Windows Server.

What needs improvement?

The cost of the product is an area that would prevent me from using it in the future. The aforementioned area needs to be considered for improvement.

For how long have I used the solution?

I have experience with Veeam Data Platform for three to four years.

What do I think about the stability of the solution?

The tool's stability is good.

What do I think about the scalability of the solution?

The tool's scalability is good, but it can get very pricey. 

I personally use the product for around ten endpoints, a couple of servers, and VMs.

How are customer service and support?

I haven't used the solution's technical support since it provides good online documentation.

How was the initial setup?

The product's initial setup phase was not the easiest one I have dealt with recently. It has some level of complexity to it. It is good that the tool has built-in ransomware protection. The tool protects workloads on Azure, Blue Prism Cloud, and AWS.

The product's installation phase was okay.

The solution can be deployed in a few steps. It's not the type of product that you set up, and forget about it since it needs some more steps to get it started. It is important that the tool remains reliable. Some other backup solutions provide the backup features, and then you have to get back to them every week and sometimes every day to make sure that nothing has stopped it from working.

What's my experience with pricing, setup cost, and licensing?

The product is expensive.

Which other solutions did I evaluate?

Compared to the other solutions in the market, I chose Veeam Data Platform since I knew that it was one of the top products. The product also offers a community that I wanted to try.

What other advice do I have?

In terms of data recovery, I use the tool to back up servers and VMs. It is a reliable and easy-to-use tool.

The security features offered by the product are good.

The ease of use when deploying and managing the product is not difficult, especially when you become familiar with Veeam's interface and the way things are organized. In general, the tool is not very complex, especially if we consider the aforementioned aspects.

I think Veeam is one of the two or three best solutions in the market, but users have to balance the course and the things they want to do with the product. One needs to be ready with the resources needed to maintain and keep it even working. It is better to be set up and maintained by an experienced technician.

I rate the tool an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Veeam Data Platform
June 2025
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
Paola Haro - PeerSpot reviewer
Pre-Sales Engineer at COMGSP S.A
Reseller
Top 20
Offers great scalability and flexibility with reasonable pricing
Pros and Cons
  • "The most valuable data protection features in Veeam are encryption and error handling."
  • "Apart from security improvements, enhancing compatibility with various platforms and addressing limitations related to integration and verification would be beneficial."

What is our primary use case?

Using Veeam Data Platform, I manage data migration to the cloud, business recovery, and various configurations.

What is most valuable?

The most valuable data protection features in Veeam are encryption and error handling. Encryption safeguards sensitive information like credit card data, while robust error handling ensures data integrity.

What needs improvement?

Apart from security improvements, enhancing compatibility with various platforms and addressing limitations related to integration and verification would be beneficial. For instance, ensuring seamless integration with AWS and overcoming hardware-related constraints for incremental verification would enhance overall usability and reliability.

How are customer service and support?

I have had a great experience with their support team. They are highly professional, knowledgeable, and always willing to help, providing valuable assistance in improving our product. I would rate the support at a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Veeam's security might be weaker than Dell's, but in terms of performance and reliability, Veeam often matches or surpasses Dell. For tasks like isolating areas for maintenance, Veeam offers more automated solutions compared to Dell's manual processes.

How was the initial setup?

The initial setup of Veeam is easy, typically requiring minimal personnel for maintenance.

What's my experience with pricing, setup cost, and licensing?

The pricing for Veeam Data Platform varies based on functionality needs. While it can be costly for clients requiring application backup, it is generally considered reasonable considering the extensive features offered.

What other advice do I have?

We use Veeam for backup and disaster recovery because of its ease of use and our team's expertise. However, we are exploring other options, like daily security solutions, to ensure we provide the best fit for our clients' needs, rather than sticking to just one tool.

Veeam works best in Azure environments, but it might not be ideal for security-focused solutions like ADAP. However, it excels in hyper-converged infrastructure setups, making it a strong choice for those environments.

Veeam's scalability and flexibility benefit our organization by seamlessly integrating into existing environments, especially with popular hypervisors. This ease of integration simplifies management and allows for efficient testing, making it straightforward to use and manage.

Overall, I would rate Veeam Data Platform as an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
System Engineer at HeiTech Padu Berhad
Real User
Top 10
Reliable and secure backup solutions, offering a well-packaged and reasonably priced service with a significant positive return on investment
Pros and Cons
  • "The most valuable aspect is its reliability in recovering any replaceable data in the event of server issues in a production environment."
  • "It would be beneficial if it could expand its coverage to support Frostbox and provide greater flexibility for service providers to recommend backup solutions based on customer preferences in prospective environments."

What is our primary use case?

Our common use case is to offer backup solutions and disaster recovery services to customers.

How has it helped my organization?

A key benefit is the constant security of data. It enables us to assure customers that their data is consistently accessible, even in the face of server issues or potential disruptions.

What is most valuable?

The most valuable aspect is its reliability in recovering any replaceable data in the event of server issues in a production environment. It proves to be a dependable solution for ensuring business continuity in case of a disaster occurring at the current production site.

What needs improvement?

It would be beneficial if it could expand its coverage to support Frostbox and provide greater flexibility for service providers to recommend backup solutions based on customer preferences in prospective environments.

For how long have I used the solution?

I have been working with it for more than one year.

What do I think about the stability of the solution?

It provides good stability.

What do I think about the scalability of the solution?

It offers high scalability capabilities.

How are customer service and support?

So far, the support team has proven valuable in providing effective solutions and useful guidance.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

In the initial stages of deployment, it's essential to understand the customer's backup infrastructure needs. This involves determining the specific requirements of the customer and assessing whether our existing environment is equipped to meet those needs. Maintenance is relatively straightforward for me.

What was our ROI?

Customers are experiencing a significant positive return on investment.

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable. It provides good value for the money. Licensing costs can occasionally present a significant financial challenge.

What other advice do I have?

It's particularly useful for those looking to offer backup services, complemented by optional additional recovery and replacement services with Veeam. Overall, I would rate it eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Fatai Akinwande - PeerSpot reviewer
Specialist Datacenter and Server at IHS Towers
Real User
Top 5Leaderboard
Offers enhanced security through encryption and high stability
Pros and Cons
  • "The encryption password is used to protect the backup files. Even if someone gains access to the backup job or files, they won't be able to utilize them without the password."
  • "There's a situation where VMs run on different locks. It's running on the VM while having a relationship with nearby solutions running on the same server and storage. This creates a bottleneck that needs to be eliminated."

What is our primary use case?

In terms of use cases, I'm very familiar with the environment and the platform. I've been using it for the past six years. I mainly rely on it to manage the users on the platform and resolve any issues they may encounter. If there's a problem beyond my expertise, I open a support case.

How has it helped my organization?

In terms of backup installation and business continuity, VM has been invaluable. There was a time when we had an issue with one of our systems, and Veeam became unavailable. This particular Azure machine is utilized in about six or seven countries. All I had to do was log into my Veeam account in that location, activate the Continuity and Recovery (CR) feature, and everyone could resume working. It involved changing the IP address or the capabilities of the application server since the assessment is based on the application server's availability in another location. The IP addresses would vary.

So, I informed the application department to make the necessary modifications, and they immediately restarted the system for use.

What is most valuable?

Security is one of the most valuable aspects. In VM Backup, encryption is enabled as well. Depending on your backup job, you can increase security by setting up encryption and assigning a password. 

The encryption password is used to protect the backup files. Even if someone gains access to the backup job or files, they won't be able to utilize them without the password.

What needs improvement?

In terms of improvement for VM, I believe we should focus on reducing data leakage and addressing a specific issue. There's a situation where VMs run on different locks. It's running on the VM while having a relationship with nearby solutions running on the same server and storage. This creates a bottleneck that needs to be eliminated. The efficiency of the solution should be improved.

For how long have I used the solution?

I have been using it for six years. We are currently using version 11 in our environment. It's located in a different place.

What do I think about the stability of the solution?

It's very stable. I would rate it as a nine.

What do I think about the scalability of the solution?

In terms of scalability, it is fantastic. I would give it an eight for scalability. Currently, we have around 500 users utilizing it for the HQ. We plan to expand the usage in the future.

I've recently tried using version 12. Although I haven't used it for long, I find it nice. I'm currently using it for one of our main offices at the HQ. It hasn't been fully deployed yet, but we're considering deploying it before the end of the year. The plan is to scale it within our HQ infrastructure because that's where we have the highest workload and need more information about different features available in version 12.

How are customer service and support?

The technical support is fantastic. When I encounter an issue, I simply need to contact the engineer who guides me through the process of uploading the logs. They analyze the logs and most of the time, they are able to provide a solution. The log analysis is crucial in identifying any problems specific to our environment. Sometimes, there may be delays if the issue requires further investigation, but the engineers are proactive in communicating and resolving the problem in a timely manner. 

However, there might be instances where the problem lies with our internet connection, and in those cases, the support team may not be able to identify the issue solely through log analysis. In such situations, a remote session is highly beneficial as it allows them to have a deeper understanding of our environment, and combined with my own knowledge, it speeds up the analysis process and enables a prompt resolution. I appreciate the importance of a remote session in such cases as it facilitates faster analysis and helps in finding a timely resolution.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is very simple. I would rate my experience with the setup ten out of ten. I've been setting it up myself since 2015 for each of our countries. I handle remote activities and upgrades without needing to involve the team of engineers. It's a straightforward process, and I haven't encountered any difficulties.

What about the implementation team?

I work with my company's IT team to handle the deployment. It's done in-house. The deployment process takes around an hour. 

Typically, I discuss the deployment process with my manager or attend a meeting to discuss the solution and get approval. It's not a cumbersome process and is quite straightforward.

What's my experience with pricing, setup cost, and licensing?

I would give it an eight. The only problem we face is when our support expires, and we need to renew. If we're purchasing a new license, that's when difficulties arise.

There are no additional costs or hidden fees. It's a straightforward pricing structure.

Which other solutions did I evaluate?

We tried using Micro Focus. Veeam Backup & Replication provides us with more than what we actually need, especially because of the application solutions it offers. Micro Focus, on the other hand, only focused on backup without additional application features.

What other advice do I have?

In terms of stability and efficiency, I highly recommend it. I've already introduced it to two or three different companies where my colleagues work, although I'm not sure if they have already adopted and purchased it.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Solutions Architect at BCX
Real User
Top 5Leaderboard
Lets you do infrastructure analysis before deploying a backup environment; its pricing is cheaper than other competitors
Pros and Cons
  • "The best feature of Veeam ONE to me is the infrastructure analysis that you can perform before deploying a backup environment. You can put in your backup requirements, for example, repository files and improvements on your VMware side, to ensure that it runs optimally. Pricing for Veeam ONE is also cheaper than VMware vRealize Operations (vROps) which is a direct competitor in the ops space, so this is another advantage of the solution."
  • "It would be great if Veeam ONE had a business hour reporting feature because sometimes a client would want to know what workers do during business hours and outside of business hours. This type of report will give you the added benefit when you're scaling up and scaling down in the cloud, for example, if I wanted to swap hot and cold storage during specific hours to save on cost. Business hour reporting in Veeam ONE will give you a lot of benefits and added value. Scalability needs to be improved in the solution."

What is our primary use case?

We use Veeam ONE for monitoring and reporting on our backup environment and Veeam environment. We also use it for supporting business functions such as SLA management and troubleshooting. We get nice dashboards from Veeam ONE. We also use its reporting functionality for month-end reporting for the clients as well as backup reporting.

How has it helped my organization?

We've benefited from Veeam ONE because of the informative dashboards we get. We could set up the dashboards, share the URLs, and fill and view them at a glance if they're set up correctly. We also get in-depth reporting from Veeam ONE. There are also nice capacity management facilities for VMware in the solution.

What is most valuable?

The best feature of Veeam ONE to me is the infrastructure analysis that you can perform before deploying a backup environment. You can put in your backup requirements, for example, repository files and improvements on your VMware side, to ensure that it runs optimally.

Pricing for Veeam ONE is also cheaper than VMware vRealize Operations (vROps) which is a direct competitor in the ops space, so this is another advantage of the solution.

What needs improvement?

It would be great if Veeam ONE had a business hour reporting feature because sometimes a client would want to know what workers do during business hours and outside of business hours. This type of report will give you the added benefit when you're scaling up and scaling down in the cloud, for example, if I wanted to swap hot and cold storage during specific hours to save on cost. Business hour reporting in Veeam ONE will give you a lot of benefits and added value.

Scalability needs to be improved in the solution.

For how long have I used the solution?

I've been using Veeam ONE for about eight years.

What do I think about the stability of the solution?

Veeam ONE is a stable product.

What do I think about the scalability of the solution?

I don't find Veeam ONE scalable, specifically its reporting and monitoring servers.

How are customer service and support?

It's been about eighteen to twenty-four months since I last dealt with Veeam ONE technical support, but the team was very good in terms of response time. My company has been working with the product for eight years, so my team's already familiar with most of the Veeam ONE issues.

On a scale of one to five, I'd give the technical support team a five.

Which solution did I use previously and why did I switch?

We used NetBackup and a new POC called Nakivo, but they weren't as grand as Veeam ONE. The best solution in the market right now is Veeam ONE, so we continued using it.

How was the initial setup?

The initial setup for Veeam ONE was fairly straightforward, especially when you compare it with other products out there. The deployment only took less than one hour. The configuration may take time depending on your requirements.

What about the implementation team?

Veeam ONE was implemented by an in-house IT team.

What's my experience with pricing, setup cost, and licensing?

Veeam ONE is cheaper when you compare it with one of its competitors in the ops space, VMware vRealize Operations.

There's a separate department that deals with the licensing, but my company is using CSP licensing, which is the service provider licensing, so my company doesn't fall under the normal volume at the Veeam Universal licensing program. The cost is commit-based and depends on what your point commit is.

The point commit works differently, and it's similar to your sales provider license. If you commit to using one thousand five hundred points, you get a certain price. If you commit to using the eight hundred points scheme, you get a certain price. As you grow the point scheme, you get a different price range, so it doesn't matter whether you're using Veeam One, Veeam Availability Suite, Veeam Backup and Replication, Orchestrate, or whatever the product is.

What other advice do I have?

My company is a service provider. Currently, Veeam ONE is one of the products used within the company.

Sixteen people use Veeam ONE in the company, in particular, system engineers and the system administrator.

One person manages the deployment and maintenance of Veeam ONE.

I would recommend the product to other people looking to implement it for business purposes.

I believe Veeam ONE has improved on the reporting with the tenant portals, but I haven't tested it out to know the features more, and in version 12, ransomware protection has been improved as well with the new immutable backup strategies. That's been in place since version 10, but it's more reliable in versions 11 and 12.

I'm rating Veeam ONE as nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Tommy Myo Min Aung - PeerSpot reviewer
Senior System Engineer at Vantage Drilling
Real User
Top 10
Beneficial pricing model, user friendly interface, and many free features
Pros and Cons
  • "The solution is a user-friendly interface."
  • "The solution could improve by having a version to be compatible with the Linux system. They have improved the storage depository using the Linux proxy and Linux storage, but it can completely run on the Linux environment it would be much better."

What is our primary use case?

We use Veeam Backup Replication for the data center, desktop recovery, daily backups, and for storage offline.

What is most valuable?

The solution is a user-friendly interface.

What needs improvement?

The solution could improve by having a version to be compatible with the Linux system. They have improved the storage depository using the Linux proxy and Linux storage, but it can completely run on the Linux environment it would be much better.

For how long have I used the solution?

I have been using Veeam Backup & Replication since version six which is approximately 10 years.

What do I think about the stability of the solution?

Veeam Backup Replication is highly reliable. One engineer can cover the entire backup solution for the whole organization.

What do I think about the scalability of the solution?

I have found Veeam Backup Replication to be scalable.

We have between 500 - 1,000 users using this solution.

How are customer service and support?

We have not needed to contact technical support.

Which solution did I use previously and why did I switch?

We have previously used a Dell. However, Dell was difficult to restore backups and Veeam Backup Replication was a better fit for our needs.

We would like to have the Veeam Backup Replication from the VMware or Hyper-V direct to the tape library.

How was the initial setup?

The installation is straightforward, it does not take long to do approximately 45 minutes.

What about the implementation team?

We did the implementation in-house.

What's my experience with pricing, setup cost, and licensing?

Veeam Backup Replication has a lot of free features. We have a mixture of the paid versions as well as the community version. They are really helpful to us.

We have approximately 200 instances of Veeam Backup Replication with paid licenses and we use the community edition for the small offices.

What other advice do I have?

I rate Veeam Backup Replication a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Mohamed El-Sherbini - PeerSpot reviewer
IT Manager at Mada Insurance
Real User
Top 5
Provides montoring with best support and easy deployment
Pros and Cons
  • "One person can manage parameters."
  • "The product is expensive."

What is our primary use case?

We use the solution for monitoring purposes.

What needs improvement?

The price could be cheaper.

Veeam ONE should make the work easier without installing additional dashboards to start configuration.

For how long have I used the solution?

I have been using Veeam ONE for nine years.

How are customer service and support?

Support is best.

How would you rate customer service and support?

Positive

How was the initial setup?

Deployment is not difficult and takes three to four hours to complete.

What's my experience with pricing, setup cost, and licensing?

The product is expensive.

What other advice do I have?

One person can manage all parameters.

Overall, I rate the solution a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.