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reviewer2377452 - PeerSpot reviewer
Hosting Specialist at a energy/utilities company with 1,001-5,000 employees
Real User
Top 10
Mar 25, 2024
Offers robust monitoring and reporting features and ensures businesses maintain high levels of data availability
Pros and Cons
  • "One valuable feature of Veeam ONE for backup management is its dashboard, which offers a comprehensive view of backups and other essential data."
  • "The reports are basic and not customizable, making it challenging to get detailed insights."

What is our primary use case?

We use Veeam ONE mostly for data backup and recovery for virtualized environments.

What is most valuable?

One valuable feature of Veeam ONE for backup management is its dashboard, which offers a comprehensive view of backups and other essential data.

What needs improvement?

In terms of improvement, I have found Veeam ONE to be lacking in some areas. The reports are basic and not customizable, making it challenging to get detailed insights. Additionally, there are limitations with the reports if your backup schedule runs overnight. I hope they release a better version soon.

For how long have I used the solution?

I have been using Veeam ONE for two and a half years.

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January 2026
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What do I think about the stability of the solution?

I would rate the overall stability of Veeam as a seven. While it is reliable for general backups and snapshots, it faces challenges with scale-out and Oracle backups. The Azure scale-out feature also presents stability issues, with most of our tickets revolving around that area.

What do I think about the scalability of the solution?

I would rate the scalability of Veeam ONE as a five out of ten. While it can scale, it is heavily dependent on factors like bandwidth and data volume. Our organization, being data-heavy, faces challenges with scale-outs due to bandwidth limitations. Smaller organizations might find it easier to scale without such constraints.

We have around ten users currently using Veeam ONE in our organization, overseeing the protection of approximately 3,000 workloads.

How are customer service and support?

I would rate Veeam's support as a nine overall. Tier one support can be weak, but tier two is excellent. We often need to escalate to tier two for resolution. Occasionally, issues require R&D involvement, but overall, support is reliable.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We chose Veeam over Commvault because it is simpler to use and more cost-effective. Commvault's complexity and lack of readiness for cloud backups made it less appealing. Veeam offered comprehensive backup solutions for on-premises, Azure, and Office 365, with fewer hardware requirements compared to Commvault.

How was the initial setup?

Deploying Veeam ONE in our organization took around one to one and a half hours. It was straightforward, it was just a matter of connecting to the server and following a few steps.

We handle maintenance and troubleshooting for Veeam ONE in-house with a team of two to three people. If we can't resolve issues internally, we escalate to Veeam support. We used to have weekly catch-ups during critical issues but now have shifted to monthly since there are no critical issues currently. Overall, it is a straightforward product that doesn't require frequent maintenance once set up.

What's my experience with pricing, setup cost, and licensing?

Overall, we find Veeam ONE to be reasonably priced, especially with our long-term deals. Its capability to manage various aspects of our infrastructure, including on-premises and Azure, adds significant value. While we initially tried Azure native backup, we found Veeam to be more comprehensive and user-friendly. Although we currently use two backup solutions, we are considering consolidating everything under Veeam in the future.

What other advice do I have?

We don't use Veeam ONE for monitoring our virtual environment due to compatibility issues with other software like Pulse SolarWinds. We primarily use it for backup activities. I have tested it and found it promising, but haven't run it extensively due to operational concerns.

I use Veeam ONE for proactive issue resolution by relying on its reports. If something isn't healthy, the report alerts me. Then I investigated further, like when it flagged issues with our proxy server's pricing. I don't check it daily; I schedule reports and review them, giving me a basic idea of what is happening. If I see unexpected issues in the report, I know where to focus my attention. While I don't use it for daily monitoring, it is handy for reporting.

Veeam ONE's reporting capabilities provide a decent overview, but I need more granularity for our data protection strategies. While the reports are okay, they sometimes lack the detail my team and boss require. I'm currently exploring ways to meet our need for more detailed reporting, such as tracking data scaled out to Azure.

Veeam ONE's analytics have helped us with IT decision-making by identifying issues like poor storage and repository node problems. Its focused view on backup infrastructure narrowed our troubleshooting scope. For instance, it highlighted discrepancies in backup deletion, leading us to uncover a bug in our current version. 

I would recommend Veeam ONE for small organizations, but for larger ones needing granular reporting, it might fall short. Veeam is continually improving its features and aiming to compete at an enterprise level, but it is still evolving. Overall, I would rate Veeam ONE as an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Giovanni Golinelli. - PeerSpot reviewer
Hybrid IT Architect at a photography company with 11-50 employees
Real User
Top 20
Feb 1, 2024
A simple-to-learn product with a straightforward restoration process
Pros and Cons
  • "Veeam Backup & Replication is definitely very useful and simple to learn, and the restoring processes are very straightforward, making it a very solid product."
  • "The scalability of the product in large organizations is an area of concern where improvements are required."

What is our primary use case?

For most of our company's customers, we use it for the backup process or to create a copy of the backup outside in an off-site or cloud location. Only for a few of our company's customers do we use the replication part of the tool, or if they have a secondary site where they want to have a copy of the VM in production.

What is most valuable?

Veeam Backup & Replication is definitely very useful and simple to learn, and the restoring processes are very straightforward, making it a very solid product.

What needs improvement?

Veeam Backup & Replication can be installed on a platform like Windows only. Veeam has more components but is always installed on Windows VMs. For some of the roles like proxy, Veeam could deploy and develop a solution that does not need to use Windows VMs because of its cost in terms of licenses and scalability. The solution works only on Windows but should be able to work on platforms like Linux in the future.

The scalability of the product in large organizations is an area of concern where improvements are required.

For how long have I used the solution?

I have been using Veeam Backup & Replication for twelve years. I use Veeam Backup & Replication V12. My company has a partnership with Veeam.

What do I think about the scalability of the solution?

In my company, seven to eight people deliver deployment services related to Veeam Backup & Replication, along with support for some of our company's customers.

How are customer service and support?

At times, our company needs to open a ticket with the technical team to troubleshoot some strange behavior or some difficulties in managing an upgrade in the product.

I rate the technical support an eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The product's initial setup phase was not difficult. There were no difficult steps to install the product. With Veeam Backup & Replication, there is a need to have a license for Windows Server license, but it need not be considered a huge requirement.

In our company, we need to have at least one VM from Windows, along with one backup repository, after which it is possible to start with the deployment of Veeam Backup & Replication on a single VM. Depending on the complexity of the environment my company deals with, my company will need to install more VMs with many roles, like proxy. The straightforward deployment process takes two hours for a single VM, but it takes more time when there is a need to create more VMs.

The solution is deployed on an on-premises model.

For a simple environment, the initial deployment, and not the configuration, takes not more than two hours.

What about the implementation team?

I work in Italy as a system integrator, so I install the product for our company's customers.

What was our ROI?

The money put into Veeam Backup & Replication is the right investment.

What's my experience with pricing, setup cost, and licensing?

I would say that the product is fairly priced.

Which other solutions did I evaluate?

My company chose Veeam Backup & Replication over other products since it is quite simple to deploy and manage. My company delivers backup as a service for some of our customers using Veeam Backup & Replication. My company has implemented a legal infrastructure in our data center, and we use it to remotely manage the backup recovery process for some of our customers.

What other advice do I have?

I would tell those who plan to buy the solution that it is important to do a PoC to understand how simple it is to implement the product and use it on a daily basis for data protection.

I could split my rating for the evaluation of the product in a small environment and a huge environment. For small environments, I rate the tool a nine out of ten since it works as a very effective solution. For complex or huge environments, I rate the tool an eight out of ten since scalability is one of the areas of concern in the product, especially when users want more services from the product.

I rate the overall tool an eight and a half out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Veeam Data Platform
January 2026
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,733 professionals have used our research since 2012.
IT System Engineer at a wholesaler/distributor with 1,001-5,000 employees
Real User
Dec 10, 2023
Robust data protection and management offering user-friendly interface, comprehensive virtual machine backup capabilities and efficient instant recovery
Pros and Cons
  • "The standout feature for us is instant recovery."
  • "It would be beneficial to have enhanced solutions for database backup, particularly for Oracle databases in the context of SAP systems."

What is our primary use case?

We use it to back up all of our virtual machines, including those on hardware and Hyper-V solutions, and some of our physical machines.

How has it helped my organization?

It allows us to perform instant recovery for SIM machines. This means that we can quickly install the configuration and check whether the machine is operational or not. This efficient process allows us to assess the status and decide to proceed or make necessary adjustments. Unlike traditional methods that may take up to two hours for restoration, our instant recovery feature enables us to recover in as little as five minutes, providing a prompt evaluation of the machine's functionality.

What is most valuable?

The standout feature for us is instant recovery. Additionally, we have the capability to replicate our repository in various clouds. It proves highly beneficial as we only need to configure a single repository and instruct it to replicate all backups that we have on-premises.

What needs improvement?

I would like to improve Cloud application, as well as disaster recovery since we must export our data from our buildings to another location. It would be beneficial to have enhanced solutions for database backup, particularly for Oracle databases in the context of SAP systems.

For how long have I used the solution?

I have been working with it for two years now.

What do I think about the stability of the solution?

I would rate its stability eight out of ten.

What do I think about the scalability of the solution?

Scaling up the system requires significant resources, necessitating the use of knowledge base tools dedicated to both storage and virtualization. I would rate it seven out of ten. We utilize it daily with a user base of a thousand individuals. Going forward, we have plans to expand its usage further.

How are customer service and support?

The customer support is outstanding. Whenever I open a case, there is always a prompt and highly effective real-time response. I find it fair, quick, and competent. I would rate it ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We initially employed Active View, and transitioning to Veeam proved to be a beneficial decision. However, due to the company's shift to another provider, we were unable to continue using the product. The integration with Google Cloud was limiting, and as we required an on-premises solution, we had to explore alternatives.

How was the initial setup?

Setting up the system was a straightforward process for us. We were able to do it independently without the need for a solution partner, making it a convenient and practical experience. I would rate it eight out of ten.

What about the implementation team?

The installation is straightforward, but managing the system can be challenging, as it may require installing various tools on different machines. Consequently, a substantial infrastructure is necessary, involving approximately ten servers for the complete solution. The deployment process took approximately three weeks. Initially, we devised a plan, followed by the design phase. Once the design was finalized, we proceeded with the installation and implementation. The deployment was carried out in-house, with the involvement of two to three individuals.

What was our ROI?

I would rate it ten out of ten in terms of ROI.

What's my experience with pricing, setup cost, and licensing?

It comes with a higher cost and it is an all-inclusive solution. I would rate it nine out of ten.

Which other solutions did I evaluate?

We evaluated three products, namely Cohesity and Rubrik, and after careful comparison, we opted for Veeam.

What other advice do I have?

It necessitates careful consideration of factors such as the volume of data to be backed up, the number of servers in play, and the requirement for proxy servers. Overall, I would rate it eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ozgur-Ekinci - PeerSpot reviewer
Technical Operations Manager at a computer software company with 1-10 employees
Real User
Oct 20, 2023
The solution provides flexible licensing options and good technical support, but it must improve its scalability and performance
Pros and Cons
  • "Continuous Data Protection is a game-changing technology."
  • "The product must improve its performance."

What is our primary use case?

The solution is used for backup and replication of data. We can create a backup copy of off-site data.

What is most valuable?

The backup feature is valuable. It uses snapshot-based replications. Continuous Data Protection is a game-changing technology. Including Veeam, there are only three software vendors that provide this technology.

What needs improvement?

The product must improve its performance. Sometimes, the backup is very slow. It might be because of the backup infrastructure or the network infrastructure. Sometimes, it is because of Veeam’s abilities.

For how long have I used the solution?

I have been using the solution for more than ten years. I have been using the latest version for two years.

What do I think about the stability of the solution?

The tool’s stability depends on the people who maintain the platform. If they do not manage it well, the stability will be lower. The more we manage, the more stability we get. If we take care of our platform daily, there won't be any problems. If we don't look at it for a week, we will have some problems.

What do I think about the scalability of the solution?

Veeam has some performance issues after we reach a couple of 1,000 virtual servers. We have more than ten customers using the product.

How are customer service and support?

The technical support is very good.

How was the initial setup?

The initial setup is not straightforward. It depends on the customer’s infrastructure, architecture, CDP, and storage. We must be very careful about which tools should be used for the implementation. Infrastructure assessment should be done very carefully. A person must be a good Veeam engineer to decide which tools and add-ons should be in place to deploy the solution.

The customer infrastructure assessment should be done. We must find how many virtual servers will be backed up, how many client machines will be backed up, and how many physical servers will be backed up. If a replication solution is in place, we should ask for a wider bandwidth for the customer.

If the customer will be using CDP technology, then we have to do some additional installations on the customer's physical servers. We must understand how many proxies, backup repositories, and immutable repositories we will use.

What's my experience with pricing, setup cost, and licensing?

The solution provides flexible licensing options. We can have it perpetually. We can have it yearly or once in three years. We can also get the Veeam Universal License.

What other advice do I have?

Veeam is the only IT vendor that provides many features in one bundle. I recommend the tool to others. Overall, I rate the solution a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
JitendraSadaye - PeerSpot reviewer
Associate Technical Specialist at a consultancy with 10,001+ employees
Real User
Top 10
Sep 11, 2023
A cost-efficient and versatile solution that enhances data platform capabilities
Pros and Cons
  • "Its interface is designed to be intuitive and it also offers seamless integration with VMware storage, additionally enhancing its ease of use."
  • "Enhancing the level of automation in IT processes would be beneficial."

What is our primary use case?

We are using it as a data platform, with a specific focus on backup, recovery, and reporting requirements.

What is most valuable?

It offers a user-friendly approach and simplicity in operating, especially in comparison to other backup software options. A very notable feature is its ability to perform Instant VM Recovery, providing quick restoration of virtual machines. Its interface is designed to be intuitive and it also offers seamless integration with VMware storage, additionally enhancing its ease of use.

What needs improvement?

Enhancing the level of automation in IT processes would be beneficial.

For how long have I used the solution?

I have been using it for four years.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It offers good scalability capabilities. I would rate it eight out of ten.

How are customer service and support?

Their technical support is good. After the request is raised through the portal, the technical support team will investigate the issue and provide assistance through either a call, email, or a Webex link for further help.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We had experience with EMC NetWorker, but we switched to Veeam Data Platform due to its cost-effective functionality and balancing capabilities.

How was the initial setup?

The initial setup was seamless and fast. I would rate it nine out of ten.

What about the implementation team?

The deployment process was done in one day.

What's my experience with pricing, setup cost, and licensing?

It is an affordable solution.

What other advice do I have?

It is a specific software in terms of its ease of implementation, as it provides a user-friendly interface and supports various forms of backup without the need for additional agents. It doesn't require any extra servers, licenses, or specialized configurations for applications such as SQL or Accelerator backups. I would rate it eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Muhammad Ibtehaj - PeerSpot reviewer
Senior Technical Pre-Sales Manager at a comms service provider with 501-1,000 employees
Real User
Feb 3, 2023
Customizable with good forecasting capabilities and a nice dashboard
Pros and Cons
  • "The solution offers a very straightforward setup."
  • "The pricing is very high."

What is our primary use case?

Veeam ONE is for dashboarding purposes. Veeam ONE has the ability to forecast how the infrastructure will be working in the future. You can visualize how you manage your resources or forecast storage. Veeam ONE can also forecast the usage of servers or the lifecycle of servers. It can tell you how your server's working currently and if you use X in the future, how many servers you require for new deployments. 

What is most valuable?

It's very useful, customizable, and scalable.

It's good for forecasting future needs.

The dashboard has been very useful. It has good reporting on offer. 

The solution offers a very straightforward setup. 

It's stable. 

What needs improvement?

There aren't really any areas for improvement. 

The pricing is very high. 

For how long have I used the solution?

I've been working with the solution for about five years. 

What do I think about the stability of the solution?

The scalability is very good. I'd rate it nine out of ten. It's easy to expand.

We have five to ten users on the product right now. They monitor 500 or 600 users from the dashboard. 

How are customer service and support?

I haven't used technical support. I haven't had any issues. I've been able to manage everything so far. 

How was the initial setup?

The setup is very simple and straightforward. That said, it can get complex once you add servers. It takes time to sync the server, for example.

It takes one to two hours to deploy the solution.

The whole process is very simple. You just click next, next, next, and you are done. 

What was our ROI?

The stability is good. In a previous version, the stability was good, however, in the newer version, it is working properly. It's reliable. There are no bugs or glitches. It doesn't crash or freeze. 

What's my experience with pricing, setup cost, and licensing?

It's an expensive solution. Clients sometimes wonder why they pay so much if they only want reporting. 

Users can choose between monthly and yearly pricing. 

What other advice do I have?

It is a very good product; however, it's expensive. I'd rate it nine out of ten based on the capabilities and value we get out of it. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
AhmadSirajuddin - PeerSpot reviewer
Head Chief Information Security Officer, Information Technology Security & Architecture Department at a financial services firm with 51-200 employees
Real User
Top 5
Aug 9, 2024
Has a simple setup process, but the automation features need improvement
Pros and Cons
  • "The setup was quite simple."
  • "They could include better automation features for migrating VMs without further configuration for the product."

What is our primary use case?

I used the product for migrating snapshots between clusters.

What needs improvement?

They could include better automation features for migrating VMs without further configuration for the product.

For how long have I used the solution?

I used VM Backup and Replication for about a month.

What do I think about the stability of the solution?

I rate the product stability an eight. 

What do I think about the scalability of the solution?

I rate the product scalability a seven. 

How was the initial setup?

The setup was quite simple and took about four hours on-premises. I rate the process an eight. 

What's my experience with pricing, setup cost, and licensing?

The solution is fairly priced. I rate the pricing a five out of ten. 

What other advice do I have?

I rate Veeam Backup & Replication a six out of ten. It has similar features to other software but lacks distinct advantages.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
GreigEbeling - PeerSpot reviewer
Soltion Architect at a tech vendor with 5,001-10,000 employees
Real User
Top 5Leaderboard
Apr 25, 2024
Cost-effective and can be used for backup and replication
Pros and Cons
  • "Veeam Data Platform copies data very efficiently."
  • "Veeam Data Platform lacks cyber security tools."

What is our primary use case?

Our clients use Veeam Data Platform for backup and replication.

What is most valuable?

Veeam Data Platform copies data very efficiently. Our clients choose the solution because it is simple and inexpensive.

What needs improvement?

Veeam Data Platform lacks cyber security tools. The solution's competitors, Rubrik and Cohesity, have much better tools for analyzing data to determine whether there has been a cyber attack.

For how long have I used the solution?

I have been working with Veeam Data Platform for 5 years.

What do I think about the stability of the solution?

I rate Veeam Data Platform a nine out of ten for stability.

What do I think about the scalability of the solution?

I've not had any problems associated with the scalability of the solution. It doesn't have any big limitations. Our customers for Veeam Data Platform are mostly small to medium enterprises.

I rate the solution an eight out of ten for scalability.

How are customer service and support?

The solution provides good technical support.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Cohesity has some solid features around deployment flexibility. Cohesity has functionality over and above backup and replication. Rubrik is vastly superior in terms of its cybersecurity credentials.

How was the initial setup?

The solution’s initial setup is easy.

What about the implementation team?

The solution's deployment time really depends on the size of the project. Depending on the size of the project, it may take days or weeks.

What's my experience with pricing, setup cost, and licensing?

The solution's licensing is relatively simple.

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a five out of ten.

What other advice do I have?

Veeam Data Platform is very flexible and provides many options for storing data on several different platforms, depending on what the customer wants to achieve. The solution's deployment requires two people, including a networking and storage person. Managing the solution takes a quarter of an FTE or one. Veeam Data Platform is less functional than other products but is more cost-effective.

Overall, I rate the solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.