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OmobolajiOlaloku - PeerSpot reviewer
Senior Enterprise System Engineer at a financial services firm with 5,001-10,000 employees
Real User
Top 5
Intuitive, easy to use, and provides excellent backup features
Pros and Cons
  • "The backup features are valuable."
  • "The product must be able to perform different types of backups."

What is our primary use case?

I use the solution to manage virtual machines.

What is most valuable?

The backup features are valuable. Veeam is a good application. It is easy to use and intuitive. I do not have any complaints. I prefer using Veeam because it can back up virtual machines.

What needs improvement?

The product must be able to perform different types of backups.

For how long have I used the solution?

I have been using the solution for a year.

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April 2025
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What do I think about the stability of the solution?

I rate the tool’s stability a nine out of ten.

What do I think about the scalability of the solution?

The tool is easy to scale. It is very straightforward. The solution is required for all tiers of businesses. It can be used for the critical machines in our environment. However, small and medium businesses may not be able to afford it.

How are customer service and support?

The support team must improve the response time.

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

The price is a bit high. The tool could be cheaper.

What other advice do I have?

I will recommend the tool to others. Overall, I rate the product a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Deputy head of IT at Triland Metals Ltd
Real User
Top 20
Intuitive and used to back up virtual machines and do site backup
Pros and Cons
  • "The solution's recovery process is very smooth."
  • "It would be nice if the solution scanned for malware in the backups."

What is our primary use case?

We use the Veeam Data Platform to back up virtual machines and do site backup.

What is most valuable?

The solution's recovery process is very smooth.

What needs improvement?

The solution's price could be cheaper. It would be nice if the solution scanned for malware in the backups. A lot of Veeam's vendors are moving to Site Recovery, not just the traditional backup and restore. If that were an area they'd be moving into, then that would be very good.

For how long have I used the solution?

I have been using Veeam Data Platform for over five years.

What do I think about the stability of the solution?

I rate the solution a nine out of ten for stability.

What do I think about the scalability of the solution?

Veeam Data Platform is a scalable solution. Less than 200 users use the solution in our organization. It's direct on our virtual service, so our users don't have interaction with it.

I rate the solution an eight out of ten for scalability.

Which solution did I use previously and why did I switch?

I've previously worked with different solutions like Veritas Backup and Barracuda Backup. Veeam Data Platform is by far the best solution at the moment.

How was the initial setup?

The initial setup of the solution was straightforward.

What about the implementation team?

We worked closely with a third-party consultant to deploy the solution. They knew the product inside out, which made it more efficient. The solution's installation was straightforward and took just a few hours.

What's my experience with pricing, setup cost, and licensing?

Since our Veeam license is perpetual, we only pay for annual maintenance.

What other advice do I have?

My experience with data recovery using the Veeam Data Platform has been very good, smooth, and efficient. The solution is very intuitive and easy to use. It's straightforward, and the layout is nice.

Veeam Data Platform gives us peace of mind and assurance that we have a product backing up our data and that we can retrieve it reliably. One of the biggest problems with other backups is that sometimes, retrieving the data is not as easy as it should be. So, we get peace of mind with the Veeam Data Platform. If in doubt, I recommend users do a trial with the Veeam Data Platform. Once they've tested and seen how easy and reliable it is, they can choose to use the solution.

We've not had to rely on the Veeam Data Platform for disaster. If we were to have a disaster, the solution would give us assurance. The solution is invaluable at the moment.

Overall, I rate the solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Veeam Data Platform
April 2025
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
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Michael Pratadaja - PeerSpot reviewer
Managing Director at PT Duta Kreasi Informatika
Real User
Top 20
Ensures backup management features while maintaining stability, quick deployment, excellent technical support and compatibility with various virtual machine environments
Pros and Cons
    • "Backup management features are crucial for ensuring the reliability and automation of backup processes."

    What is our primary use case?

    We use it to backup our VMs.

    How has it helped my organization?

    It assists in enhancing data protection and recovery strategies, including disaster recovery scenarios where backups are replicated to alternative locations for additional redundancy. Additionally, these tools enable the scheduling of backups at specified intervals, ensuring that backup copies are retained for a defined period to facilitate recovery when necessary.

    Veeam ONE helps in supporting risk management initiatives.

    What is most valuable?

    Backup management features are crucial for ensuring the reliability and automation of backup processes. These features enable automatic scheduling of backups, reducing the likelihood of human error associated with manual backup procedures. Additionally, they offer the capability to protect data consistently and reliably, mitigating the risk of data loss due to oversight or human error.

    For how long have I used the solution?

    I have been working with it for several years.

    What do I think about the stability of the solution?

    Stability is excellent; there have been no instances of technical issues or downtime experienced.

    What do I think about the scalability of the solution?

    The majority of our clients are enterprises.

    How are customer service and support?

    The quality of technical support is satisfactory. I would rate it nine out of ten.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We utilize various tools from different brands such as NEC, HP, and VMware. However, Veeam stands out as a superior option due to its ability to seamlessly integrate and manage multiple VM environments.

    How was the initial setup?

    The initial setup and implementation process is relatively straightforward. However, challenges may arise, particularly concerning data management, especially when dealing with large volumes of data. The complexity tends to increase as the amount of data grows.

    What about the implementation team?

    Deployment can be completed swiftly, typically within a month. However, the duration of tasks such as replication increases proportionally with the size of the data being handled.

    What's my experience with pricing, setup cost, and licensing?

    The pricing is reasonable and falls within the average range.

    What other advice do I have?

    I would recommend it, although we've only utilized the backup feature. Overall, I would rate it eight out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Emthias Abdul Salam - PeerSpot reviewer
    Technical Manager at Emirates Business Machines (EBM)
    Real User
    Top 5
    A stable and scalable data management with seamless integration across diverse environments
    Pros and Cons
    • "The most valuable addition recently introduced is the Continuous Data Protection feature."
    • "There might be room for improvement at the plugin level, specifically concerning application plugins."

    What is our primary use case?

    A diverse range of customers use it for more than just virtualization. The platform is utilized for backup and Data Loss Prevention solutions. This extends beyond virtual environments to encompass mixed environments, including physical workloads. Some of our customers use it for cloud backup, showcasing its versatility across various IT infrastructures.

    What is most valuable?

    The most valuable addition recently introduced is the Continuous Data Protection feature. Particularly noteworthy is its configuration for SMAX and SaaS recovery. The integration of CDP with VMware stands out as one of the most impressive features. In the context of recoverability, whether dealing with issues related to data traffic or encountering problems with physical or virtual servers, Veeam stands out for its swift recovery capabilities. The ability to bring services back online within minutes, be it for physical or virtual machines, is highly beneficial.

    What needs improvement?

    There might be room for improvement at the plugin level, specifically concerning application plugins. In a recent deployment, we encountered some issues, and I believe there is a need for enhancements in the plugins for SAP and Oracle. It would be beneficial to see an extension of support to Oracle VMs. This is particularly relevant for customers utilizing Oracle VMs, where currently, we resort to agent-based backup solutions, and having an agent-less backup option for various hypervisors would be a valuable addition.

    For how long have I used the solution?

    I have been working with it for eight years.

    What do I think about the stability of the solution?

    I would rate its stability capabilities eight out of ten.

    What do I think about the scalability of the solution?

    Scalability is not a concern as it exhibits high scalability without issues. Currently, about twenty-five to thirty active customers use it.

    How are customer service and support?

    Technical support, particularly from the region where the connection is established, may be somewhat lacking. While it was previously considered a highly effective support team, there has been a noticeable decline in support quality since last year, leading to increased challenges and issues. I would rate it five out of ten.

    How would you rate customer service and support?

    Neutral

    How was the initial setup?

    The initial setup was straightforward. I would rate it nine out of ten.

    What about the implementation team?

    The deployment process is straightforward and depends on the organization's requirements. For a basic setup, such as backing up the hypervisor and VMs, it can be completed in approximately four hours. However, for more comprehensive configurations involving agents, RDR, and extensive testing, the process may extend to three to four days. In an on-premise virtual machine environment, the deployment involves setting up a backup management server as a VM, with additional roles assigned to backup proxy servers (VMs) and a repository server, often a physical server linked to local or external storage. Linux repositories are configured for immutability, or appliances like Accelerate or BMC data domain can be used, eliminating the need for a physical repository server. For the database, deployment options include PostgreSQL or dedicated SQL, determined by the deployment scale. Networking requirements, specifying open ports between components and VMware/Hyper-V infrastructure, are communicated to the networking team. Following the environment setup, the backup configuration is executed, incorporating three-to-one copy recommendations with secondary copies on-site, at a different site, or off-site. The configured setup undergoes testing for recovery processes, including instant recovery, file-level recovery, and application-level recovery. Results are documented and shared with the customer, concluding the deployment process.

    What's my experience with pricing, setup cost, and licensing?

    The price is affordable. I would rate it two out of ten. Since it's not an appliance, infrastructure elements such as backup storage and resource calculations for the required number of VMs need to be factored in, leading to additional pricing considerations.

    What other advice do I have?

    For those implementing the data platform, my advice is to adhere to best practices diligently. Following the documented guidelines is crucial, as issues related to infrastructure connectivity or delayed restoration often stem from deviations in implementation. Overall, I would rate it eight out of ten.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Microsoft Azure
    Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
    PeerSpot user
    Solution Architect at IT Solution
    Real User
    Top 5Leaderboard
    The solution has an easy interface to work with but needs to improve support
    Pros and Cons
      • "Veeam is not in SaaS right now."

      What needs improvement?

      Every backup solution has a different approach to deployment. Veeam is not in SaaS right now. It is not cloud-based. They are only on an exchange license basis. They should plan to have a cloud-based backup. Veeam has partnered with Wasabi for a backup cloud, but they should try to get their backup solution.

      Moreover, the support should be faster.

      For how long have I used the solution?

      I have worked with Veeam for ten months since I joined my current organization.

      What do I think about the stability of the solution?

      I rate the solution's stability a seven out of ten.

      What do I think about the scalability of the solution?

      Veeam can be scalable if you have a simple interface. We have 20 to 26 users.

      How are customer service and support?

      I have to call Veeam directly for support since we are working with them. It would take time if I raised a support ticket.

      How was the initial setup?

      The initial setup is not easy. The package must be downloaded, and we can only install it. You have to check if Veeam is compatible with your OS. If it's not, you must go through many changes before doing it.

      When deploying Veeam, you have to download the ISO package for it. It's approximately 10 GB. You have to then download the license on the portal itself and check whether it is valid. After that, you have to deploy the ISO package after mounting it to the server, in which we have to create a backup agent server. Veeam's installation isn't short; a prerequisite is that it is updated to the latest version of the OS. Only if everything is updated is the installation able to proceed. Then, you have to add the storage bucket. You can add a cloud backup using the AWS E3 bucket. And if you have a paid library or any SAN in your environment, you can add SAN to the solution.

      What about the implementation team?

      I have distributors I am directly in contact with. They are a partner in every scenario we ask for.

      What's my experience with pricing, setup cost, and licensing?

      Veeam has a ten-license package gives you two physical and two virtual servers you can use on any endpoint. You have to pay for the solution. It's just for server backups, so a price would be there.

      The solution is not priced on its storage. If you have 20 terabytes of storage, you can add it to the solution.

      What other advice do I have?

      If you are looking for a physical backup and have deployed on physical servers, you should choose Veeam. It has an interface that's easy to use. I rate Veeam Data Platform a seven out of ten.

      We only have the enterprise backup, not the endpoint backup. It's an enterprise solution, and we have to try it out.

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
      PeerSpot user
      Achilles Lobo - PeerSpot reviewer
      Infrastructure Architect at Grupo Protege
      Real User
      Top 5
      Stable, scalable, and affordable
      Pros and Cons
      • "The solution is quite stable."
      • "The initial setup was not straightforward at all."

      What is our primary use case?

      We do backups of our hyper-real environment and our branch office environment and we have servers running on the 2012 version.

      How has it helped my organization?

      Previously, we had to manage the tapes and backups locally. When we needed to restore data, we needed to ask for people in the branch offices to insert the tapes and manage everything manually. When we deployed this solution, we no longer had to contact people on-site, to make these actions happen.

      What is most valuable?

      The solution's most valuable aspect is its ability to make use of an appliance to use as a staging disk to allow us to make fast recoveries directly from the bridge. This helps us avoid using the communication links

      What needs improvement?

      The cyber recovery and cyber protections need to be improved within the solution. Right now, they are quite limited. They need to be more extensive and more robust. It would be good to have machine alerts within the technician service in order to be more accurate and go more deeply into the process of validation for the backup data.

      We see some limitations in the way that data is analyzed and the market update for the archive is handled.

      The initial setup was not straightforward at all.

      For how long have I used the solution?

      I've been using the solution for about two years at this point. It hasn't been too long.

      What do I think about the stability of the solution?

      The solution is quite stable. We haven't had any issues with its reliability. There aren't bugs or glitches. It doesn't crash or freeze.

      What do I think about the scalability of the solution?

      We don't see any limitations when it comes to scalability. We haven't experienced any either. The scalability is quite good. If a company needs to expand it, it can do so.

      We have about 5,000 users on the solution.

      How are customer service and technical support?

      We don't directly contact technical support. Our service provider might if there are issues. However, if there are any problems, we've noticed that they are resolved quickly, and therefore I can assume technical support is pretty good. We don't have any complaints.

      Which solution did I use previously and why did I switch?

      We previously used HP's Data Protector. We switched solutions when we switched service providers.

      How was the initial setup?

      The initial setup was not straightforward or easy. It was difficult and complex. We experienced some issues early on and needed to make some updates and figure out some workarounds to put it into production.

      The deployment took five or six months to put everything into action. It was a long process.

      I'm not sure exactly how many people are needed for maintenance.

      What's my experience with pricing, setup cost, and licensing?

      The contract we have for this solution is affordable. It's not too expensive. That said, I don't know the exact pricing. I don't handle billing or licensing at my organization.

      Which other solutions did I evaluate?

      We evaluated other service providers, not other backup solutions. Other service providers came with HP Data Protector, NetBackup, and Commvault as solutions they offered.

      I'd say that Commvault is a more comprehensive solution if I were to compare it directly to Veeam.

      What other advice do I have?

      A few months ago, about two months, I was in a meeting and I asked my service provider which version we were using. They said that we were using the latest version. I don't know if it's still the latest version, however, if it not the latest, it's almost the latest.

      We access our backup through a service provider.

      We're in the process of looking for more protection services to better guard against attacks.

      I'd advise those considering the solution to look carefully at the licensing. In the beginning, we experienced some troubles with the licensing models that were acquired by service provider. That caused some limitations. It was a major concern for us at first and might be a major concern for others.

      In general, I would recommend the solution. I'd rate it at an eight out of ten.

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      ESLAM ELSAYAAD - PeerSpot reviewer
      Senior Solution Architect at ICT Misr
      Reseller
      Top 5
      Has a simple setup process and an efficient disaster recovery feature
      Pros and Cons
      • "The platform has a useful disaster recovery feature."
      • "They could offer a hardware appliance as a comprehensive, full-stack solution."

      What is our primary use case?

      We use the product to manage the data workloads for small and medium businesses.

      What is most valuable?

      Veeam Data Platform’s most valuable feature is replication.

      What needs improvement?

      They could offer a hardware appliance as a comprehensive, full-stack solution. At present, we have independent software and hardware for data backup purposes. Instead, they could provide all the necessary components in one single box. Additionally, they should add new features for containers to align with the landscape of new technologies and cloud-native applications.

      For how long have I used the solution?

      We have been using Veeam Data Platform for seven years.

      What do I think about the stability of the solution?

      I rate the platform’s stability a nine out of ten.

      What do I think about the scalability of the solution?

      Veeam Data Platform provides better scalability than Backup Exec in terms of time. It works smoothly without any complexities for workflow or database management.

      I rate the scalability a nine out of ten.

      Which solution did I use previously and why did I switch?

      We use Veritas, Commvault, and NetBackup to manage workloads for enterprises.

      How was the initial setup?

      The initial setup is simple. The installation process is swift. However, post-installation, the crucial aspect lies in the expertise of the implementing engineer to configure the tool effectively for scalability. We can deploy it on the cloud and on-premises as well.

      What's my experience with pricing, setup cost, and licensing?

      The product is inexpensive. They offer customizable licensing models including perpetual and subscription-based licenses. However, I recommend using Backup Exec for customers using Microsoft products such as Windows Server as it offers more flexible pricing models.

      What other advice do I have?

      The platform has a useful disaster recovery feature. Additionally, it has a good feature for instant recovery. However, a notable consideration arises when dealing with a scenario involving seventeen workloads, where customization may require the provision of two packs, each accommodating ten instances of Instant VM recovery. This setup could potentially result in having three VMs left unused. 

      I rate it a nine out of ten.

      Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
      PeerSpot user
      System Engineer at HeiTech Padu Berhad
      Real User
      Top 10
      A tool that offers a sophisticated interface that makes the monitoring part easier
      Pros and Cons
      • "The product's initial setup phase was straightforward for me."
      • "The user experience can be better, as it is one of the areas with shortcomings in the product."

      What is our primary use case?

      I use Veeam ONE in my company to provide customer backup reports if required. Veeam ONE is also useful for monitoring any issues with the current server. My company views logs from Veeam ONE to see if there is any solution that we can give to customers. My company uses Veeam ONE to look at what advice we can give customers to ensure that all their servers are always protected.

      How has it helped my organization?

      The benefit I get from the product is that it is a sophisticated monitoring tool that helps our company's team, along with the infrastructure team, view the current status of all the servers monitored with Veeam ONE.

      What is most valuable?

      The most valuable feature of the solution is that it offers a very sophisticated interface to view, making it a bit easier for our company's operations team to take care of the monitoring part involving the current status of the server and server backup status.

      What needs improvement?

      I think there are no suggestions from my end for an improvement of Veeam ONE.

      The user experience can be better, as it is one of the areas with shortcomings in the product.

      I feel Veeam ONE has no downsides apart from its reporting area, which can be improved in such a way that its users can customize more of the report templates in an in-depth manner. I think there are improvements in Veeam ONE that I can see, including the tool's area that provides more flexibility in generating reports for its customers to view.

      For how long have I used the solution?

      I have been using Veeam ONE for more than a year. My company operates as a system integrator of the product.

      What do I think about the stability of the solution?

      For my current usage, Veeam ONE is pretty stable.

      What do I think about the scalability of the solution?

      Veeam ONE is a really scalable solution.

      Veeam ONE is used by one of my company's customers.

      How are customer service and support?

      At times, my company contacts the solution's technical support. My company's support for Veeam ONE is similar to the one we get for the backup solution from Veeam. The suggestions provided by Veeam's support team have been very useful for my company. Veeam's support team provides users with a nice view of the usability of Veeam ONE.

      I rate the technical support an eight out of ten.

      How would you rate customer service and support?

      Positive

      Which solution did I use previously and why did I switch?

      For monitoring purposes, my company uses a free, open-source solution like Zabbix. Compared to Zabbix, I feel Veeam ONE can be more useful for monitoring purposes.

      Compared to Zabbix, I feel Veeam ONE has no downsides apart from its reporting area, which can be improved.

      How was the initial setup?

      The product's initial setup phase was straightforward for me.

      I do not have any experience in the deployment process of Veeam ONE.

      The solution is deployed on an on-premises model.

      What was our ROI?

      To date, I have seen a return on investment from the use of Veeam ONE in my company. The ROI is quite high considering the value Veeam ONE provides its users.

      What's my experience with pricing, setup cost, and licensing?

      For now, I think the pricing of Veeam ONE is quite okay for any of the infrastructures, especially for those who want a backup system and a tool that provides monitoring services.

      What other advice do I have?

      People can look at Veeam ONE if they want one application to provide them with a sophisticated monitoring tool and useful backup reports easily.

      I rate the overall tool an eight out of ten.

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
      PeerSpot user
      Buyer's Guide
      Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
      Updated: April 2025
      Buyer's Guide
      Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.