We use the Veeam Data Platform to back up virtual machines and do site backup.
Deputy head of IT at Triland Metals Ltd
Intuitive and used to back up virtual machines and do site backup
Pros and Cons
- "The solution's recovery process is very smooth."
- "It would be nice if the solution scanned for malware in the backups."
What is our primary use case?
What is most valuable?
The solution's recovery process is very smooth.
What needs improvement?
The solution's price could be cheaper. It would be nice if the solution scanned for malware in the backups. A lot of Veeam's vendors are moving to Site Recovery, not just the traditional backup and restore. If that were an area they'd be moving into, then that would be very good.
For how long have I used the solution?
I have been using Veeam Data Platform for over five years.
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What do I think about the stability of the solution?
I rate the solution a nine out of ten for stability.
What do I think about the scalability of the solution?
Veeam Data Platform is a scalable solution. Less than 200 users use the solution in our organization. It's direct on our virtual service, so our users don't have interaction with it.
I rate the solution an eight out of ten for scalability.
Which solution did I use previously and why did I switch?
I've previously worked with different solutions like Veritas Backup and Barracuda Backup. Veeam Data Platform is by far the best solution at the moment.
How was the initial setup?
The initial setup of the solution was straightforward.
What about the implementation team?
We worked closely with a third-party consultant to deploy the solution. They knew the product inside out, which made it more efficient. The solution's installation was straightforward and took just a few hours.
What's my experience with pricing, setup cost, and licensing?
Since our Veeam license is perpetual, we only pay for annual maintenance.
What other advice do I have?
My experience with data recovery using the Veeam Data Platform has been very good, smooth, and efficient. The solution is very intuitive and easy to use. It's straightforward, and the layout is nice.
Veeam Data Platform gives us peace of mind and assurance that we have a product backing up our data and that we can retrieve it reliably. One of the biggest problems with other backups is that sometimes, retrieving the data is not as easy as it should be. So, we get peace of mind with the Veeam Data Platform. If in doubt, I recommend users do a trial with the Veeam Data Platform. Once they've tested and seen how easy and reliable it is, they can choose to use the solution.
We've not had to rely on the Veeam Data Platform for disaster. If we were to have a disaster, the solution would give us assurance. The solution is invaluable at the moment.
Overall, I rate the solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Managing Director at PT Duta Kreasi Informatika
Ensures backup management features while maintaining stability, quick deployment, excellent technical support and compatibility with various virtual machine environments
Pros and Cons
- "Backup management features are crucial for ensuring the reliability and automation of backup processes."
What is our primary use case?
We use it to backup our VMs.
How has it helped my organization?
It assists in enhancing data protection and recovery strategies, including disaster recovery scenarios where backups are replicated to alternative locations for additional redundancy. Additionally, these tools enable the scheduling of backups at specified intervals, ensuring that backup copies are retained for a defined period to facilitate recovery when necessary.
Veeam ONE helps in supporting risk management initiatives.
What is most valuable?
Backup management features are crucial for ensuring the reliability and automation of backup processes. These features enable automatic scheduling of backups, reducing the likelihood of human error associated with manual backup procedures. Additionally, they offer the capability to protect data consistently and reliably, mitigating the risk of data loss due to oversight or human error.
For how long have I used the solution?
I have been working with it for several years.
What do I think about the stability of the solution?
Stability is excellent; there have been no instances of technical issues or downtime experienced.
What do I think about the scalability of the solution?
The majority of our clients are enterprises.
How are customer service and support?
The quality of technical support is satisfactory. I would rate it nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We utilize various tools from different brands such as NEC, HP, and VMware. However, Veeam stands out as a superior option due to its ability to seamlessly integrate and manage multiple VM environments.
How was the initial setup?
The initial setup and implementation process is relatively straightforward. However, challenges may arise, particularly concerning data management, especially when dealing with large volumes of data. The complexity tends to increase as the amount of data grows.
What about the implementation team?
Deployment can be completed swiftly, typically within a month. However, the duration of tasks such as replication increases proportionally with the size of the data being handled.
What's my experience with pricing, setup cost, and licensing?
The pricing is reasonable and falls within the average range.
What other advice do I have?
I would recommend it, although we've only utilized the backup feature. Overall, I would rate it eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Veeam Data Platform
July 2025

Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
865,295 professionals have used our research since 2012.
Technical Manager at Emirates Business Machines (EBM)
A stable and scalable data management with seamless integration across diverse environments
Pros and Cons
- "The most valuable addition recently introduced is the Continuous Data Protection feature."
- "There might be room for improvement at the plugin level, specifically concerning application plugins."
What is our primary use case?
A diverse range of customers use it for more than just virtualization. The platform is utilized for backup and Data Loss Prevention solutions. This extends beyond virtual environments to encompass mixed environments, including physical workloads. Some of our customers use it for cloud backup, showcasing its versatility across various IT infrastructures.
What is most valuable?
The most valuable addition recently introduced is the Continuous Data Protection feature. Particularly noteworthy is its configuration for SMAX and SaaS recovery. The integration of CDP with VMware stands out as one of the most impressive features. In the context of recoverability, whether dealing with issues related to data traffic or encountering problems with physical or virtual servers, Veeam stands out for its swift recovery capabilities. The ability to bring services back online within minutes, be it for physical or virtual machines, is highly beneficial.
What needs improvement?
There might be room for improvement at the plugin level, specifically concerning application plugins. In a recent deployment, we encountered some issues, and I believe there is a need for enhancements in the plugins for SAP and Oracle. It would be beneficial to see an extension of support to Oracle VMs. This is particularly relevant for customers utilizing Oracle VMs, where currently, we resort to agent-based backup solutions, and having an agent-less backup option for various hypervisors would be a valuable addition.
For how long have I used the solution?
I have been working with it for eight years.
What do I think about the stability of the solution?
I would rate its stability capabilities eight out of ten.
What do I think about the scalability of the solution?
Scalability is not a concern as it exhibits high scalability without issues. Currently, about twenty-five to thirty active customers use it.
How are customer service and support?
Technical support, particularly from the region where the connection is established, may be somewhat lacking. While it was previously considered a highly effective support team, there has been a noticeable decline in support quality since last year, leading to increased challenges and issues. I would rate it five out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup was straightforward. I would rate it nine out of ten.
What about the implementation team?
The deployment process is straightforward and depends on the organization's requirements. For a basic setup, such as backing up the hypervisor and VMs, it can be completed in approximately four hours. However, for more comprehensive configurations involving agents, RDR, and extensive testing, the process may extend to three to four days. In an on-premise virtual machine environment, the deployment involves setting up a backup management server as a VM, with additional roles assigned to backup proxy servers (VMs) and a repository server, often a physical server linked to local or external storage. Linux repositories are configured for immutability, or appliances like Accelerate or BMC data domain can be used, eliminating the need for a physical repository server. For the database, deployment options include PostgreSQL or dedicated SQL, determined by the deployment scale. Networking requirements, specifying open ports between components and VMware/Hyper-V infrastructure, are communicated to the networking team. Following the environment setup, the backup configuration is executed, incorporating three-to-one copy recommendations with secondary copies on-site, at a different site, or off-site. The configured setup undergoes testing for recovery processes, including instant recovery, file-level recovery, and application-level recovery. Results are documented and shared with the customer, concluding the deployment process.
What's my experience with pricing, setup cost, and licensing?
The price is affordable. I would rate it two out of ten. Since it's not an appliance, infrastructure elements such as backup storage and resource calculations for the required number of VMs need to be factored in, leading to additional pricing considerations.
What other advice do I have?
For those implementing the data platform, my advice is to adhere to best practices diligently. Following the documented guidelines is crucial, as issues related to infrastructure connectivity or delayed restoration often stem from deviations in implementation. Overall, I would rate it eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Technical Operations Manager at BTSERVISI
The solution provides flexible licensing options and good technical support, but it must improve its scalability and performance
Pros and Cons
- "Continuous Data Protection is a game-changing technology."
- "The product must improve its performance."
What is our primary use case?
The solution is used for backup and replication of data. We can create a backup copy of off-site data.
What is most valuable?
The backup feature is valuable. It uses snapshot-based replications. Continuous Data Protection is a game-changing technology. Including Veeam, there are only three software vendors that provide this technology.
What needs improvement?
The product must improve its performance. Sometimes, the backup is very slow. It might be because of the backup infrastructure or the network infrastructure. Sometimes, it is because of Veeam’s abilities.
For how long have I used the solution?
I have been using the solution for more than ten years. I have been using the latest version for two years.
What do I think about the stability of the solution?
The tool’s stability depends on the people who maintain the platform. If they do not manage it well, the stability will be lower. The more we manage, the more stability we get. If we take care of our platform daily, there won't be any problems. If we don't look at it for a week, we will have some problems.
What do I think about the scalability of the solution?
Veeam has some performance issues after we reach a couple of 1,000 virtual servers. We have more than ten customers using the product.
How are customer service and support?
The technical support is very good.
How was the initial setup?
The initial setup is not straightforward. It depends on the customer’s infrastructure, architecture, CDP, and storage. We must be very careful about which tools should be used for the implementation. Infrastructure assessment should be done very carefully. A person must be a good Veeam engineer to decide which tools and add-ons should be in place to deploy the solution.
The customer infrastructure assessment should be done. We must find how many virtual servers will be backed up, how many client machines will be backed up, and how many physical servers will be backed up. If a replication solution is in place, we should ask for a wider bandwidth for the customer.
If the customer will be using CDP technology, then we have to do some additional installations on the customer's physical servers. We must understand how many proxies, backup repositories, and immutable repositories we will use.
What's my experience with pricing, setup cost, and licensing?
The solution provides flexible licensing options. We can have it perpetually. We can have it yearly or once in three years. We can also get the Veeam Universal License.
What other advice do I have?
Veeam is the only IT vendor that provides many features in one bundle. I recommend the tool to others. Overall, I rate the solution a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Solution Architect at IT Solution
The solution has an easy interface to work with but needs to improve support
Pros and Cons
- "Veeam is not in SaaS right now."
What needs improvement?
Every backup solution has a different approach to deployment. Veeam is not in SaaS right now. It is not cloud-based. They are only on an exchange license basis. They should plan to have a cloud-based backup. Veeam has partnered with Wasabi for a backup cloud, but they should try to get their backup solution.
Moreover, the support should be faster.
For how long have I used the solution?
I have worked with Veeam for ten months since I joined my current organization.
What do I think about the stability of the solution?
I rate the solution's stability a seven out of ten.
What do I think about the scalability of the solution?
Veeam can be scalable if you have a simple interface. We have 20 to 26 users.
How are customer service and support?
I have to call Veeam directly for support since we are working with them. It would take time if I raised a support ticket.
How was the initial setup?
The initial setup is not easy. The package must be downloaded, and we can only install it. You have to check if Veeam is compatible with your OS. If it's not, you must go through many changes before doing it.
When deploying Veeam, you have to download the ISO package for it. It's approximately 10 GB. You have to then download the license on the portal itself and check whether it is valid. After that, you have to deploy the ISO package after mounting it to the server, in which we have to create a backup agent server. Veeam's installation isn't short; a prerequisite is that it is updated to the latest version of the OS. Only if everything is updated is the installation able to proceed. Then, you have to add the storage bucket. You can add a cloud backup using the AWS E3 bucket. And if you have a paid library or any SAN in your environment, you can add SAN to the solution.
What about the implementation team?
I have distributors I am directly in contact with. They are a partner in every scenario we ask for.
What's my experience with pricing, setup cost, and licensing?
Veeam has a ten-license package gives you two physical and two virtual servers you can use on any endpoint. You have to pay for the solution. It's just for server backups, so a price would be there.
The solution is not priced on its storage. If you have 20 terabytes of storage, you can add it to the solution.
What other advice do I have?
If you are looking for a physical backup and have deployed on physical servers, you should choose Veeam. It has an interface that's easy to use. I rate Veeam Data Platform a seven out of ten.
We only have the enterprise backup, not the endpoint backup. It's an enterprise solution, and we have to try it out.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
System Engineer at SLIC
Offers easy-to-navigate features but needs improvement in technical support
Pros and Cons
- "The tool provides an easy-to-navigate feature of all the functionalities it has for its users."
- "There are certain shortcomings associated with the virtualization infrastructure."
What is our primary use case?
My company uses Veeam's available tools on an on-premises model. We don't have a cloud workload. We aim for the on-premises replication and backup application through Veeam.
Veeam ONE is used as a backup for all of our critical workloads. My company also does the replication part with DR. Veeam ONE, which is used for centralized monitoring and for all the workloads, so it will give us some kind of capacity planning and performance recommendations.
What is most valuable?
The most valuable feature of the solution stems from the fact that the replication part can be managed with some kind of automatic switchover capabilities as well, which is a good feature available compared with other products. We won't have to deal with the servers with different IPs that are segmented since Veeam ONE automatically takes care of it. We can also do a switchover from primary DB to DR or DR to primary DB, and it is somewhat very easy and user-friendly, especially if you compare it with other products. The tool provides an easy-to-navigate feature of all the functionalities it has for its users.
What needs improvement?
There are certain shortcomings associated with the virtualization infrastructure. If it is possible to have some kind of infrastructure that provides application visibility, then it can be a huge advantage for the users.
I would like to expand a total maintenance solution for the infrastructure side which can include applications, storage, and everything. Veeam ONE will be confined to some VM resource-level solutions, but I think it needs to grow beyond that.
I want the product to be available at a cheaper rate.
For how long have I used the solution?
I have been using Veeam ONE for more than four years. I am a customer of the tool. I think my company uses Veeam ONE 7.0, which is the latest version of the product.
What do I think about the stability of the solution?
It is a stable solution. Stability-wise, I rate the solution a seven out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a six out of ten. Introducing a cloud version of the tool can increase its scalability.
Only the administration people use Veeam ONE, which consists of around two or three people.
The product is used on a daily basis.
There is no plan to increase the number of users associated with the product.
How are customer service and support?
There are no immediate technical certified people in Sri Lanka. Support is very difficult. Certified people are not available to provide support services. I rate the tool's support services as a three out of ten.
How would you rate customer service and support?
Negative
Which solution did I use previously and why did I switch?
Currently, our company uses Barracuda Spam Filter and Barracuda Email Security Gateway. My company also uses an open-source ESP tool for email security. I have experience with Commvault and Veritas.
How was the initial setup?
On a scale of one to ten, where one is difficult, and ten is easy to set up, I rate the product's initial setup phase a seven out of ten. With the configuration part, the lack of technical people, like engineers or local engineers, to do the setup part is an issue, and it is the only difficulty that we have come across.
During the product's deployment phase, there are a few configuration issues while doing certain kinds of activities.
The solution is deployed on an on-premises model.
The solution can be deployed in one or two days.
One person can deploy the solution.
What was our ROI?
I think the tool saves us time and effort when doing any type of activity.
What's my experience with pricing, setup cost, and licensing?
On a one to ten scale, where one is very cheap and ten is very expensive, I rate the price as a five out of ten.
Which other solutions did I evaluate?
I evaluated Veeam ONE against Commvault. Veeam ONE's replication capability is better than that of Commvault.
What other advice do I have?
The product has improved data management tasks, especially in the area of capacity planning. The capacity planning provides suggestions on which VMs where oversizing is required or whether there is under sizing that is required.
The analytics capabilities have helped our company's decision making processes since based on the tool's capacity planning feature, we will know what will be the resource consumption. Based on the resource consumption part, we can decide whether we need to go in with another resource allocation or do we need some kind of a hardware upgrade. It is possible to have an initial budget allocation based on the usage of the resources.
I am satisfied with the product.
I rate the tool a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CIO at Rhmeb
Protects data and has fast virtual machine restoration using duplication for quick backups
Pros and Cons
- "The most critical features of Veeam Data Platform for ensuring availability and integrity are its fast virtual machine restoration using duplication for quick backups and the COBRA point functionality that allows us to run regu"
What is our primary use case?
I've been using Veeam Data Platform in our data protection strategy regularly for the past year. We rely on it daily to manage our information.
What is most valuable?
The most critical features of Veeam Data Platform for ensuring availability and integrity are its fast virtual machine restoration using duplication for quick backups and the COBRA point functionality that allows us to run regular tests in our environment.
For how long have I used the solution?
I have been using Veeam Data Platform for the past two years.
What do I think about the stability of the solution?
As for stability, I'd also rate it as an eight out of ten. We haven't encountered any issues with stability in the two years we've been using it.
What do I think about the scalability of the solution?
I'd rate the scalability of this solution as an eight out of ten.
How are customer service and support?
I've contacted Veeam's technical support, and I found it to be very good. They responded promptly within two hours when I had an issue with restarting a process, and they were able to solve the problem effectively.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is straightforward.I'd rate my experience with the initial setup as an eight out of 10 for ease. The solution is deployed on the cloud using CrownCloud as the provider. The deployment took approximately thirty minutes, and it was done by an integrator, requiring two people for the deployment.
What was our ROI?
I've observed a return on investment mostly during problem instances where quick recovery or restarts are crucial. It's akin to having insurance; you might not use it often, but when needed, it's invaluable to have.
What's my experience with pricing, setup cost, and licensing?
We dont have the exact licensing costs, but we pay for a comprehensive service package that includes technical support, cloud services, and data center services. There may be additional costs beyond the standard license, but I'm not sure about the specifics. However, I believe the yearly cost is around five thousand dollars.
Which other solutions did I evaluate?
Before using Veeam Data Platform, I evaluated other options such as Big Kapolei and SZAC. However, I decided to go with VMware Data Platform because it seemed more appropriate for our virtual machine environment and the integration looked good.
What other advice do I have?
I would rate Veeam Data Platform an eight overall.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Solution Architect at ICT Misr
Has a simple setup process and an efficient disaster recovery feature
Pros and Cons
- "The platform has a useful disaster recovery feature."
- "They could offer a hardware appliance as a comprehensive, full-stack solution."
What is our primary use case?
We use the product to manage the data workloads for small and medium businesses.
What is most valuable?
Veeam Data Platform’s most valuable feature is replication.
What needs improvement?
They could offer a hardware appliance as a comprehensive, full-stack solution. At present, we have independent software and hardware for data backup purposes. Instead, they could provide all the necessary components in one single box. Additionally, they should add new features for containers to align with the landscape of new technologies and cloud-native applications.
For how long have I used the solution?
We have been using Veeam Data Platform for seven years.
What do I think about the stability of the solution?
I rate the platform’s stability a nine out of ten.
What do I think about the scalability of the solution?
Veeam Data Platform provides better scalability than Backup Exec in terms of time. It works smoothly without any complexities for workflow or database management.
I rate the scalability a nine out of ten.
Which solution did I use previously and why did I switch?
We use Veritas, Commvault, and NetBackup to manage workloads for enterprises.
How was the initial setup?
The initial setup is simple. The installation process is swift. However, post-installation, the crucial aspect lies in the expertise of the implementing engineer to configure the tool effectively for scalability. We can deploy it on the cloud and on-premises as well.
What's my experience with pricing, setup cost, and licensing?
The product is inexpensive. They offer customizable licensing models including perpetual and subscription-based licenses. However, I recommend using Backup Exec for customers using Microsoft products such as Windows Server as it offers more flexible pricing models.
What other advice do I have?
The platform has a useful disaster recovery feature. Additionally, it has a good feature for instant recovery. However, a notable consideration arises when dealing with a scenario involving seventeen workloads, where customization may require the provision of two packs, each accommodating ten instances of Instant VM recovery. This setup could potentially result in having three VMs left unused.
I rate it a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller

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Updated: July 2025
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