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Ozgur-Ekinci - PeerSpot reviewer
Technical Operations Manager at BTSERVISI
Real User
Oct 20, 2023
The solution provides flexible licensing options and good technical support, but it must improve its scalability and performance
Pros and Cons
  • "Continuous Data Protection is a game-changing technology."
  • "The product must improve its performance."

What is our primary use case?

The solution is used for backup and replication of data. We can create a backup copy of off-site data.

What is most valuable?

The backup feature is valuable. It uses snapshot-based replications. Continuous Data Protection is a game-changing technology. Including Veeam, there are only three software vendors that provide this technology.

What needs improvement?

The product must improve its performance. Sometimes, the backup is very slow. It might be because of the backup infrastructure or the network infrastructure. Sometimes, it is because of Veeam’s abilities.

For how long have I used the solution?

I have been using the solution for more than ten years. I have been using the latest version for two years.

Buyer's Guide
Veeam Data Platform
May 2026
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
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What do I think about the stability of the solution?

The tool’s stability depends on the people who maintain the platform. If they do not manage it well, the stability will be lower. The more we manage, the more stability we get. If we take care of our platform daily, there won't be any problems. If we don't look at it for a week, we will have some problems.

What do I think about the scalability of the solution?

Veeam has some performance issues after we reach a couple of 1,000 virtual servers. We have more than ten customers using the product.

How are customer service and support?

The technical support is very good.

How was the initial setup?

The initial setup is not straightforward. It depends on the customer’s infrastructure, architecture, CDP, and storage. We must be very careful about which tools should be used for the implementation. Infrastructure assessment should be done very carefully. A person must be a good Veeam engineer to decide which tools and add-ons should be in place to deploy the solution.

The customer infrastructure assessment should be done. We must find how many virtual servers will be backed up, how many client machines will be backed up, and how many physical servers will be backed up. If a replication solution is in place, we should ask for a wider bandwidth for the customer.

If the customer will be using CDP technology, then we have to do some additional installations on the customer's physical servers. We must understand how many proxies, backup repositories, and immutable repositories we will use.

What's my experience with pricing, setup cost, and licensing?

The solution provides flexible licensing options. We can have it perpetually. We can have it yearly or once in three years. We can also get the Veeam Universal License.

What other advice do I have?

Veeam is the only IT vendor that provides many features in one bundle. I recommend the tool to others. Overall, I rate the solution a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
AhmadSirajuddin - PeerSpot reviewer
Head Chief Information Security Officer, Information Technology Security & Architecture Department at PT. Bank Index Selindo
Real User
Top 5
Aug 9, 2024
Has a simple setup process, but the automation features need improvement
Pros and Cons
  • "The setup was quite simple."
  • "They could include better automation features for migrating VMs without further configuration for the product."

What is our primary use case?

I used the product for migrating snapshots between clusters.

What needs improvement?

They could include better automation features for migrating VMs without further configuration for the product.

For how long have I used the solution?

I used VM Backup and Replication for about a month.

What do I think about the stability of the solution?

I rate the product stability an eight. 

What do I think about the scalability of the solution?

I rate the product scalability a seven. 

How was the initial setup?

The setup was quite simple and took about four hours on-premises. I rate the process an eight. 

What's my experience with pricing, setup cost, and licensing?

The solution is fairly priced. I rate the pricing a five out of ten. 

What other advice do I have?

I rate Veeam Backup & Replication a six out of ten. It has similar features to other software but lacks distinct advantages.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Veeam Data Platform
May 2026
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
900,747 professionals have used our research since 2012.
OmobolajiOlaloku - PeerSpot reviewer
Senior Enterprise System Engineer at a financial services firm with 5,001-10,000 employees
Real User
Top 20
Jun 12, 2024
Intuitive, easy to use, and provides excellent backup features
Pros and Cons
  • "The backup features are valuable."
  • "The product must be able to perform different types of backups."

What is our primary use case?

I use the solution to manage virtual machines.

What is most valuable?

The backup features are valuable. Veeam is a good application. It is easy to use and intuitive. I do not have any complaints. I prefer using Veeam because it can back up virtual machines.

What needs improvement?

The product must be able to perform different types of backups.

For how long have I used the solution?

I have been using the solution for a year.

What do I think about the stability of the solution?

I rate the tool’s stability a nine out of ten.

What do I think about the scalability of the solution?

The tool is easy to scale. It is very straightforward. The solution is required for all tiers of businesses. It can be used for the critical machines in our environment. However, small and medium businesses may not be able to afford it.

How are customer service and support?

The support team must improve the response time.

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

The price is a bit high. The tool could be cheaper.

What other advice do I have?

I will recommend the tool to others. Overall, I rate the product a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
MagnoCastellar - PeerSpot reviewer
CIO at Rhmeb
Real User
Jun 6, 2024
Protects data and has fast virtual machine restoration using duplication for quick backups
Pros and Cons
  • "The most critical features of Veeam Data Platform for ensuring availability and integrity are its fast virtual machine restoration using duplication for quick backups and the COBRA point functionality that allows us to run regu"

    What is our primary use case?

    I've been using Veeam Data Platform in our data protection strategy regularly for the past year. We rely on it daily to manage our information.

    What is most valuable?

    The most critical features of Veeam Data Platform for ensuring availability and integrity are its fast virtual machine restoration using duplication for quick backups and the COBRA point functionality that allows us to run regular tests in our environment.            

    For how long have I used the solution?

    I have been using Veeam Data Platform for the past two years. 

    What do I think about the stability of the solution?

    As for stability, I'd also rate it as an eight out of ten. We haven't encountered any issues with stability in the two years we've been using it.

    What do I think about the scalability of the solution?

    I'd rate the scalability of this solution as an eight out of ten. 

    How are customer service and support?

    I've contacted Veeam's technical support, and I found it to be very good. They responded promptly within two hours when I had an issue with restarting a process, and they were able to solve the problem effectively.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The initial setup is straightforward.I'd rate my experience with the initial setup as an eight out of 10 for ease.  The solution is deployed on the cloud using CrownCloud as the provider. The deployment took approximately thirty minutes, and it was done by an integrator, requiring two people for the deployment.

    What was our ROI?

    I've observed a return on investment mostly during problem instances where quick recovery or restarts are crucial. It's akin to having insurance; you might not use it often, but when needed, it's invaluable to have.

    What's my experience with pricing, setup cost, and licensing?

    We dont have the exact licensing costs, but we pay for a comprehensive service package that includes technical support, cloud services, and data center services. There may be additional costs beyond the standard license, but I'm not sure about the specifics. However, I believe the yearly cost is around five thousand dollars.

    Which other solutions did I evaluate?

    Before using Veeam Data Platform, I evaluated other options such as Big Kapolei and SZAC. However, I decided to go with VMware Data Platform because it seemed more appropriate for our virtual machine environment and the integration looked good.

    What other advice do I have?

    I would rate Veeam Data Platform an eight overall.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Deputy head of IT at Triland Metals Ltd
    Real User
    Apr 5, 2024
    Intuitive and used to back up virtual machines and do site backup
    Pros and Cons
    • "The solution's recovery process is very smooth."
    • "It would be nice if the solution scanned for malware in the backups."

    What is our primary use case?

    We use the Veeam Data Platform to back up virtual machines and do site backup.

    What is most valuable?

    The solution's recovery process is very smooth.

    What needs improvement?

    The solution's price could be cheaper. It would be nice if the solution scanned for malware in the backups. A lot of Veeam's vendors are moving to Site Recovery, not just the traditional backup and restore. If that were an area they'd be moving into, then that would be very good.

    For how long have I used the solution?

    I have been using Veeam Data Platform for over five years.

    What do I think about the stability of the solution?

    I rate the solution a nine out of ten for stability.

    What do I think about the scalability of the solution?

    Veeam Data Platform is a scalable solution. Less than 200 users use the solution in our organization. It's direct on our virtual service, so our users don't have interaction with it.

    I rate the solution an eight out of ten for scalability.

    Which solution did I use previously and why did I switch?

    I've previously worked with different solutions like Veritas Backup and Barracuda Backup. Veeam Data Platform is by far the best solution at the moment.

    How was the initial setup?

    The initial setup of the solution was straightforward.

    What about the implementation team?

    We worked closely with a third-party consultant to deploy the solution. They knew the product inside out, which made it more efficient. The solution's installation was straightforward and took just a few hours.

    What's my experience with pricing, setup cost, and licensing?

    Since our Veeam license is perpetual, we only pay for annual maintenance.

    What other advice do I have?

    My experience with data recovery using the Veeam Data Platform has been very good, smooth, and efficient. The solution is very intuitive and easy to use. It's straightforward, and the layout is nice.

    Veeam Data Platform gives us peace of mind and assurance that we have a product backing up our data and that we can retrieve it reliably. One of the biggest problems with other backups is that sometimes, retrieving the data is not as easy as it should be. So, we get peace of mind with the Veeam Data Platform. If in doubt, I recommend users do a trial with the Veeam Data Platform. Once they've tested and seen how easy and reliable it is, they can choose to use the solution.

    We've not had to rely on the Veeam Data Platform for disaster. If we were to have a disaster, the solution would give us assurance. The solution is invaluable at the moment.

    Overall, I rate the solution a nine out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Paola Haro - PeerSpot reviewer
    Pre-Sales Engineer at COMGSP S.A
    Reseller
    Mar 25, 2024
    Offers great scalability and flexibility with reasonable pricing
    Pros and Cons
    • "The most valuable data protection features in Veeam are encryption and error handling."
    • "Apart from security improvements, enhancing compatibility with various platforms and addressing limitations related to integration and verification would be beneficial."

    What is our primary use case?

    Using Veeam Data Platform, I manage data migration to the cloud, business recovery, and various configurations.

    What is most valuable?

    The most valuable data protection features in Veeam are encryption and error handling. Encryption safeguards sensitive information like credit card data, while robust error handling ensures data integrity.

    What needs improvement?

    Apart from security improvements, enhancing compatibility with various platforms and addressing limitations related to integration and verification would be beneficial. For instance, ensuring seamless integration with AWS and overcoming hardware-related constraints for incremental verification would enhance overall usability and reliability.

    How are customer service and support?

    I have had a great experience with their support team. They are highly professional, knowledgeable, and always willing to help, providing valuable assistance in improving our product. I would rate the support at a nine out of ten.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    Veeam's security might be weaker than Dell's, but in terms of performance and reliability, Veeam often matches or surpasses Dell. For tasks like isolating areas for maintenance, Veeam offers more automated solutions compared to Dell's manual processes.

    How was the initial setup?

    The initial setup of Veeam is easy, typically requiring minimal personnel for maintenance.

    What's my experience with pricing, setup cost, and licensing?

    The pricing for Veeam Data Platform varies based on functionality needs. While it can be costly for clients requiring application backup, it is generally considered reasonable considering the extensive features offered.

    What other advice do I have?

    We use Veeam for backup and disaster recovery because of its ease of use and our team's expertise. However, we are exploring other options, like daily security solutions, to ensure we provide the best fit for our clients' needs, rather than sticking to just one tool.

    Veeam works best in Azure environments, but it might not be ideal for security-focused solutions like ADAP. However, it excels in hyper-converged infrastructure setups, making it a strong choice for those environments.

    Veeam's scalability and flexibility benefit our organization by seamlessly integrating into existing environments, especially with popular hypervisors. This ease of integration simplifies management and allows for efficient testing, making it straightforward to use and manage.

    Overall, I would rate Veeam Data Platform as an eight out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    Michael Pratadaja - PeerSpot reviewer
    Managing Director at PT Duta Kreasi Informatika
    Real User
    Mar 25, 2024
    Ensures backup management features while maintaining stability, quick deployment, excellent technical support and compatibility with various virtual machine environments
    Pros and Cons
      • "Backup management features are crucial for ensuring the reliability and automation of backup processes."

      What is our primary use case?

      We use it to backup our VMs.

      How has it helped my organization?

      It assists in enhancing data protection and recovery strategies, including disaster recovery scenarios where backups are replicated to alternative locations for additional redundancy. Additionally, these tools enable the scheduling of backups at specified intervals, ensuring that backup copies are retained for a defined period to facilitate recovery when necessary.

      Veeam ONE helps in supporting risk management initiatives.

      What is most valuable?

      Backup management features are crucial for ensuring the reliability and automation of backup processes. These features enable automatic scheduling of backups, reducing the likelihood of human error associated with manual backup procedures. Additionally, they offer the capability to protect data consistently and reliably, mitigating the risk of data loss due to oversight or human error.

      For how long have I used the solution?

      I have been working with it for several years.

      What do I think about the stability of the solution?

      Stability is excellent; there have been no instances of technical issues or downtime experienced.

      What do I think about the scalability of the solution?

      The majority of our clients are enterprises.

      How are customer service and support?

      The quality of technical support is satisfactory. I would rate it nine out of ten.

      How would you rate customer service and support?

      Positive

      Which solution did I use previously and why did I switch?

      We utilize various tools from different brands such as NEC, HP, and VMware. However, Veeam stands out as a superior option due to its ability to seamlessly integrate and manage multiple VM environments.

      How was the initial setup?

      The initial setup and implementation process is relatively straightforward. However, challenges may arise, particularly concerning data management, especially when dealing with large volumes of data. The complexity tends to increase as the amount of data grows.

      What about the implementation team?

      Deployment can be completed swiftly, typically within a month. However, the duration of tasks such as replication increases proportionally with the size of the data being handled.

      What's my experience with pricing, setup cost, and licensing?

      The pricing is reasonable and falls within the average range.

      What other advice do I have?

      I would recommend it, although we've only utilized the backup feature. Overall, I would rate it eight out of ten.

      Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
      PeerSpot user
      ESLAM ELSAYAAD - PeerSpot reviewer
      Senior Solution Architect at ICT Misr
      Reseller
      Mar 11, 2024
      Has a simple setup process and an efficient disaster recovery feature
      Pros and Cons
      • "The platform has a useful disaster recovery feature."
      • "They could offer a hardware appliance as a comprehensive, full-stack solution."

      What is our primary use case?

      We use the product to manage the data workloads for small and medium businesses.

      What is most valuable?

      Veeam Data Platform’s most valuable feature is replication.

      What needs improvement?

      They could offer a hardware appliance as a comprehensive, full-stack solution. At present, we have independent software and hardware for data backup purposes. Instead, they could provide all the necessary components in one single box. Additionally, they should add new features for containers to align with the landscape of new technologies and cloud-native applications.

      For how long have I used the solution?

      We have been using Veeam Data Platform for seven years.

      What do I think about the stability of the solution?

      I rate the platform’s stability a nine out of ten.

      What do I think about the scalability of the solution?

      Veeam Data Platform provides better scalability than Backup Exec in terms of time. It works smoothly without any complexities for workflow or database management.

      I rate the scalability a nine out of ten.

      Which solution did I use previously and why did I switch?

      We use Veritas, Commvault, and NetBackup to manage workloads for enterprises.

      How was the initial setup?

      The initial setup is simple. The installation process is swift. However, post-installation, the crucial aspect lies in the expertise of the implementing engineer to configure the tool effectively for scalability. We can deploy it on the cloud and on-premises as well.

      What's my experience with pricing, setup cost, and licensing?

      The product is inexpensive. They offer customizable licensing models including perpetual and subscription-based licenses. However, I recommend using Backup Exec for customers using Microsoft products such as Windows Server as it offers more flexible pricing models.

      What other advice do I have?

      The platform has a useful disaster recovery feature. Additionally, it has a good feature for instant recovery. However, a notable consideration arises when dealing with a scenario involving seventeen workloads, where customization may require the provision of two packs, each accommodating ten instances of Instant VM recovery. This setup could potentially result in having three VMs left unused. 

      I rate it a nine out of ten.

      Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
      PeerSpot user
      System Engineer at HeiTech Padu Berhad
      Real User
      Nov 27, 2023
      A tool that offers a sophisticated interface that makes the monitoring part easier
      Pros and Cons
      • "The product's initial setup phase was straightforward for me."
      • "The user experience can be better, as it is one of the areas with shortcomings in the product."

      What is our primary use case?

      I use Veeam ONE in my company to provide customer backup reports if required. Veeam ONE is also useful for monitoring any issues with the current server. My company views logs from Veeam ONE to see if there is any solution that we can give to customers. My company uses Veeam ONE to look at what advice we can give customers to ensure that all their servers are always protected.

      How has it helped my organization?

      The benefit I get from the product is that it is a sophisticated monitoring tool that helps our company's team, along with the infrastructure team, view the current status of all the servers monitored with Veeam ONE.

      What is most valuable?

      The most valuable feature of the solution is that it offers a very sophisticated interface to view, making it a bit easier for our company's operations team to take care of the monitoring part involving the current status of the server and server backup status.

      What needs improvement?

      I think there are no suggestions from my end for an improvement of Veeam ONE.

      The user experience can be better, as it is one of the areas with shortcomings in the product.

      I feel Veeam ONE has no downsides apart from its reporting area, which can be improved in such a way that its users can customize more of the report templates in an in-depth manner. I think there are improvements in Veeam ONE that I can see, including the tool's area that provides more flexibility in generating reports for its customers to view.

      For how long have I used the solution?

      I have been using Veeam ONE for more than a year. My company operates as a system integrator of the product.

      What do I think about the stability of the solution?

      For my current usage, Veeam ONE is pretty stable.

      What do I think about the scalability of the solution?

      Veeam ONE is a really scalable solution.

      Veeam ONE is used by one of my company's customers.

      How are customer service and support?

      At times, my company contacts the solution's technical support. My company's support for Veeam ONE is similar to the one we get for the backup solution from Veeam. The suggestions provided by Veeam's support team have been very useful for my company. Veeam's support team provides users with a nice view of the usability of Veeam ONE.

      I rate the technical support an eight out of ten.

      How would you rate customer service and support?

      Positive

      Which solution did I use previously and why did I switch?

      For monitoring purposes, my company uses a free, open-source solution like Zabbix. Compared to Zabbix, I feel Veeam ONE can be more useful for monitoring purposes.

      Compared to Zabbix, I feel Veeam ONE has no downsides apart from its reporting area, which can be improved.

      How was the initial setup?

      The product's initial setup phase was straightforward for me.

      I do not have any experience in the deployment process of Veeam ONE.

      The solution is deployed on an on-premises model.

      What was our ROI?

      To date, I have seen a return on investment from the use of Veeam ONE in my company. The ROI is quite high considering the value Veeam ONE provides its users.

      What's my experience with pricing, setup cost, and licensing?

      For now, I think the pricing of Veeam ONE is quite okay for any of the infrastructures, especially for those who want a backup system and a tool that provides monitoring services.

      What other advice do I have?

      People can look at Veeam ONE if they want one application to provide them with a sophisticated monitoring tool and useful backup reports easily.

      I rate the overall tool an eight out of ten.

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
      PeerSpot user
      Emthias Abdul Salam - PeerSpot reviewer
      Technical Manager at Emirates Business Machines (EBM)
      Real User
      Nov 21, 2023
      A stable and scalable data management with seamless integration across diverse environments
      Pros and Cons
      • "The most valuable addition recently introduced is the Continuous Data Protection feature."
      • "There might be room for improvement at the plugin level, specifically concerning application plugins."

      What is our primary use case?

      A diverse range of customers use it for more than just virtualization. The platform is utilized for backup and Data Loss Prevention solutions. This extends beyond virtual environments to encompass mixed environments, including physical workloads. Some of our customers use it for cloud backup, showcasing its versatility across various IT infrastructures.

      What is most valuable?

      The most valuable addition recently introduced is the Continuous Data Protection feature. Particularly noteworthy is its configuration for SMAX and SaaS recovery. The integration of CDP with VMware stands out as one of the most impressive features. In the context of recoverability, whether dealing with issues related to data traffic or encountering problems with physical or virtual servers, Veeam stands out for its swift recovery capabilities. The ability to bring services back online within minutes, be it for physical or virtual machines, is highly beneficial.

      What needs improvement?

      There might be room for improvement at the plugin level, specifically concerning application plugins. In a recent deployment, we encountered some issues, and I believe there is a need for enhancements in the plugins for SAP and Oracle. It would be beneficial to see an extension of support to Oracle VMs. This is particularly relevant for customers utilizing Oracle VMs, where currently, we resort to agent-based backup solutions, and having an agent-less backup option for various hypervisors would be a valuable addition.

      For how long have I used the solution?

      I have been working with it for eight years.

      What do I think about the stability of the solution?

      I would rate its stability capabilities eight out of ten.

      What do I think about the scalability of the solution?

      Scalability is not a concern as it exhibits high scalability without issues. Currently, about twenty-five to thirty active customers use it.

      How are customer service and support?

      Technical support, particularly from the region where the connection is established, may be somewhat lacking. While it was previously considered a highly effective support team, there has been a noticeable decline in support quality since last year, leading to increased challenges and issues. I would rate it five out of ten.

      How would you rate customer service and support?

      Neutral

      How was the initial setup?

      The initial setup was straightforward. I would rate it nine out of ten.

      What about the implementation team?

      The deployment process is straightforward and depends on the organization's requirements. For a basic setup, such as backing up the hypervisor and VMs, it can be completed in approximately four hours. However, for more comprehensive configurations involving agents, RDR, and extensive testing, the process may extend to three to four days. In an on-premise virtual machine environment, the deployment involves setting up a backup management server as a VM, with additional roles assigned to backup proxy servers (VMs) and a repository server, often a physical server linked to local or external storage. Linux repositories are configured for immutability, or appliances like Accelerate or BMC data domain can be used, eliminating the need for a physical repository server. For the database, deployment options include PostgreSQL or dedicated SQL, determined by the deployment scale. Networking requirements, specifying open ports between components and VMware/Hyper-V infrastructure, are communicated to the networking team. Following the environment setup, the backup configuration is executed, incorporating three-to-one copy recommendations with secondary copies on-site, at a different site, or off-site. The configured setup undergoes testing for recovery processes, including instant recovery, file-level recovery, and application-level recovery. Results are documented and shared with the customer, concluding the deployment process.

      What's my experience with pricing, setup cost, and licensing?

      The price is affordable. I would rate it two out of ten. Since it's not an appliance, infrastructure elements such as backup storage and resource calculations for the required number of VMs need to be factored in, leading to additional pricing considerations.

      What other advice do I have?

      For those implementing the data platform, my advice is to adhere to best practices diligently. Following the documented guidelines is crucial, as issues related to infrastructure connectivity or delayed restoration often stem from deviations in implementation. Overall, I would rate it eight out of ten.

      Which deployment model are you using for this solution?

      Public Cloud

      If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

      Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
      PeerSpot user
      Buyer's Guide
      Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
      Updated: May 2026
      Buyer's Guide
      Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.