Veeam Backup Replication's most valuable features are the ease of use, good integration with others solutions, such as Oracle ERP, and by using the UI you can create and achieve operations you want to do.
IT Manager at Mada Insurance
Straightforward installation, useful user interface, and integrates well
Pros and Cons
- "Veeam Backup Replication's most valuable features are the ease of use, good integration with others solutions, such as Oracle ERP, and by using the UI you can create and achieve operations you want to do."
- "Veeam Backup Replication could improve by making the monitoring system free. If I would like to have any monitoring system by Veeam I have to purchase it. It should come free with the solution. They should provide a monitoring system to make the work easier and smooth."
What is most valuable?
What needs improvement?
Veeam Backup Replication could improve by making the monitoring system free. If I would like to have any monitoring system by Veeam I have to purchase it. It should come free with the solution. They should provide a monitoring system to make the work easier and smooth.
For how long have I used the solution?
I have been using Veeam Backup & Replication for approximately
What do I think about the stability of the solution?
The stability of Veeam Backup Replication is good.
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What do I think about the scalability of the solution?
Veeam Backup Replication is a scalable solution.
How are customer service and support?
The support from Veeam Backup Replication could improve.
I rate the support from Veeam Backup Replication a four out of five.
Which solution did I use previously and why did I switch?
Veeam Backup Replication is built for a virtual environment. I have used other solutions, such as Data Domain and which is used for the backup of the networks or other areas. I have found it a more difficult application to use. It can be even more difficult if you need to write a script for anything you would like to do. Veeam Backup Replication there are not any difficulties.
I prefer Veeam Backup Replication.
How was the initial setup?
The initial installation of Veeam Backup Replication is extremely simple.
What's my experience with pricing, setup cost, and licensing?
The price of Veeam Backup Replication is reasonable. It is not inexpensive nor is it expensive, it is in the middle range compared to other solutions. There can be additional costs for addons.
What other advice do I have?
I would advise others that the implementation of Veeam Backup Replication is straightforward and it is a great solution. I recommend Veeam Backup Replication to others.
I rate Veeam Backup Replication a ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

IT Manager at Cobantur
It's simple, scalable, and easy to use
Pros and Cons
- "I like all of Veeam's features, but the most important ones are the tape backups and replication. Those are the two options available for us, and it's enough for our needs."
- "In the past, Veeam had a host-based license, but now it will be part of Microsoft's core license. I don't like this licensing model. Host-based licensing is better for my system. Maybe so other organizations prefer the core-based."
What is our primary use case?
Veeam takes our installation and server backups, then writes them on a disk and the tape backup. After that, it replicates the backups to another recovery site. IT is the only department that uses Veeam directly. It has three to five people.
What is most valuable?
I like all of Veeam's features, but the most important ones are the tape backups and replication. Those are the two options available for us, and it's enough for our needs.
For how long have I used the solution?
I've been using Veeam for more than 10 years
What do I think about the stability of the solution?
Veeam is stable.
What do I think about the scalability of the solution?
Veeam is scalable.
How are customer service and support?
I sometimes contact Veeam for some adjustments or updates. They get back to me in a reasonable time. I've also asked them about the availability of particular features or questions about deploying the solution. There are different solutions for freeware and enterprise deployment. Enterprise deployment has various features available to end-users, so I've asked if these solutions are available to us.
Which solution did I use previously and why did I switch?
I worked with NetBackup at my previous company, but that was more than eight years ago.
How was the initial setup?
Veeam is easy to install and deploy.
What's my experience with pricing, setup cost, and licensing?
We pay a yearly license for support and upgrades. I haven't researched the price of any other solutions, so I can't say whether it is expensive or cheap relative to others. It is affordable enough for me.
In the past, Veeam had a host-based license, but now it will be part of Microsoft's core license. I don't like this licensing model. Host-based licensing is better for my system. Maybe so other organizations prefer the core-based.
What other advice do I have?
I rate Veeam Backup and Replication eight out of 10. I recommend Veeam. It is simple and easy to use.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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March 2025

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Director of Information Technology and Communications at Enertotal sa esp
Protects our server data in an affordable way
Pros and Cons
- "The advantage of Veeam Backup and Replication is that it is very economical. The price is affordable and the cost benefit is good."
- "My main concern about Veeam is that I hope our backups will still be secure in the event of a security incident such as a ransomware attack. In Veeam version 11 they do state that there is ransomware protection, but until it has been proven to be effective, I don't have any assurance that it will prevent data loss."
What is our primary use case?
My company is an end user customer of Veeam Backup and Replication and we use it for storing and protecting our server backups.
What is most valuable?
The advantage of Veeam Backup and Replication is that it is very economical. The price is affordable and the cost benefit is good.
What needs improvement?
My main concern about Veeam is that I hope our backups will still be secure in the event of a security incident such as a ransomware attack. In Veeam version 11 they do state that there is ransomware protection, but until it has been proven to be effective, I don't have any assurance that it will prevent data loss.
Beyond improving on the security measures, I don't have further expectations for Veeam Backup and Replication.
For how long have I used the solution?
I have been using Veeam Backup and Replication for two years.
What do I think about the stability of the solution?
I have no doubts about the stability of Veeam.
What do I think about the scalability of the solution?
At the moment it is not necessary for us to scale up our usage of Veeam but I can say that I believe it is very capable of being scaled, should the need arise.
How are customer service and support?
The support we get is very helpful, but it is not through Veeam directly. We use a Veeam partner called Netgroup Solutions to help us and they have been good.
How was the initial setup?
The installation of Veeam Backup and Replication was very easy.
What's my experience with pricing, setup cost, and licensing?
A nice aspect of Veeam's pricing is that the cost benefit is good. It's very economical.
What other advice do I have?
Veeam Backup and Replication is a good product and I would rate it a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
CIO at SERVA SERVICIOS ESPECIALIZADOS INFORMATICOS SA
In one scenario, we started with 2,000 users and scaled up to 24,000
Pros and Cons
- "Veeam is highly scalable. In one scenario, we started with 2,000 users and scaled up to 24,000."
- "All our customers would like a cheaper license and more flexible deployment."
What is our primary use case?
The use cases vary because we work for several clients and deploy different solutions for each. Some of our customers have upwards of 5,000 users. But generally speaking, we use Veeam for copying databases and storage.
We use Veeam, Veritas, or Commvault for simple security and second-level storage. We might use Oracle and different kinds of databases for replication and database storage with built-in replication.
What needs improvement?
All our customers would like a cheaper license and more flexible deployment
For how long have I used the solution?
We've been using Veeam for four or five years.
What do I think about the scalability of the solution?
Veeam is highly scalable. In one scenario, we started with 2,000 users and scaled up to 24,000.
How are customer service and support?
I have a team of consultants who provide support, and we are Veeam-certified too, but we sometimes need help with certain customers and deployments. It's very complex, and we need more time than we expect, but it's working.
How was the initial setup?
The optimized installation takes two and a half hours, and then the total deployment takes more than a month and a half.
What's my experience with pricing, setup cost, and licensing?
Customers would rather have a standard license than a subscription because they prefer an OPEX solution over a CAPEX. They prefer to buy the solution with the solution and support for five or 10 years.
What other advice do I have?
I rate Veeam nine out of 10. Veeam is one of the best solutions. We are using it with customers that have 13 seats and 1,500 servers with varying technologies, including Windows and Linux databases, different interfaces, Citrix solutions, etc. We've been recommending it to our customers for the last two years.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
IT Manager at a engineering company with 10,001+ employees
Works well for failover and disaster recovery, has good replication, and is relatively cheap
Pros and Cons
- "Replication is most valuable."
- "The cloud part of it can be improved. There should be an option for Veeam in your own cloud, as compared to the Veeam cloud offering that's currently there. The rest of it is easy."
What is our primary use case?
It is for backup and replication.
How has it helped my organization?
We use it for failover and disaster recovery. There have been times when our primary systems have failed, and we've been able to run virtually until our primary systems are available again. From a business continuity experience, it has worked fairly well.
What is most valuable?
Replication is most valuable.
What needs improvement?
The cloud part of it can be improved. There should be an option for Veeam in your own cloud, as compared to the Veeam cloud offering that's currently there. The rest of it is easy.
For how long have I used the solution?
I have been using this solution for eight years.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
I am not trying to scale it up.
How are customer service and support?
I didn't have any issues with technical support.
Which solution did I use previously and why did I switch?
We use Zerto for the main part, and Veeam for a little part. We use them for different things. I prefer Zerto because I get a better RTU and RPO. It may be not as easy to set up, but once it is working, the RPO is in a region of 10 seconds. As compared to Veeam, its replication is currently two or three times.
How was the initial setup?
It is of medium complexity.
What's my experience with pricing, setup cost, and licensing?
It is relatively cheap.
What other advice do I have?
I would advise others to use it. It is a good system.
I would rate it an eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Consultant at a integrator with 5,001-10,000 employees
Quick, easy to work with, and good support for Microsoft products
Pros and Cons
- "Veeam is quick, easy to work with, and its support for Microsoft products is good. They also provide adequate solutions for backing up Microsoft applications in the cloud, such as Office 365."
- "Veeam needs to have more support for non-Windows systems and other databases. For example, I can do SQL with Veeam but not Informix or Oracle. This is unfortunate because we have many partners with Oracle systems and Informix databases, and Veeam does not yet have the agents we need for specific Oracle and UNIX operating systems."
What is our primary use case?
We primarily use Veeam Backup and Replication in small installations and projects with Windows as well as standard Linux systems. We also use it as a backup solution for cloud products such as Office 365. In total, we have around 14 Veeam users, which covers about 100-200 devices using it.
Regarding the technical implementation, we have three primary technical personnel that maintain our use of Veeam. Because our company is multinational, with data centers located in Nordic countries such as Finland, we often have conferences outside our country and we share the services used to configure and perform the maintenance of our systems when needed. In this case, I can't point to an exact number of all the technical staff involved with Veeam throughout the greater organization.
Ideally, when it comes to backups, we prefer to use only one solution rather than two. However, we also have customers in the healthcare sector in Portugal who are using legacy UNIX and Oracle systems, and Veeam does not have agents for these operating systems. So when these customers want to create disaster recovery plans, we like to use Commvault to set up replication and create backup copies of the data code.
What is most valuable?
Veeam is quick, easy to work with, and its support for Microsoft products is good. They also provide adequate solutions for backing up Microsoft applications in the cloud, such as Office 365.
What needs improvement?
Veeam needs to have more support for non-Windows systems and other databases. For example, I can do SQL with Veeam but not Informix or Oracle. This is unfortunate because we have many partners with Oracle systems and Informix databases, and Veeam does not yet have the agents we need for specific Oracle and UNIX operating systems.
Because we are limited to using Veeam on mainly Microsoft systems, we have to resort to another backup and replication provider, Commvault, to handle these other systems. In general, I think that Veeam needs more improvement in terms of support for other applications and IT systems. It would be much more convenient for us to have all our backups for the different systems covered under one solution only, rather than having to use Veeam alongside other solutions like Commvault.
For how long have I used the solution?
I have been using Veeam for a couple of years now.
What do I think about the stability of the solution?
As far as I've been using it, it has been a stable solution.
What do I think about the scalability of the solution?
With regard to scalability, we don't have any problems in terms of basic Windows systems.
How are customer service and technical support?
Our local support team for Veeam is composed of four technical members who assist with support across the board. In first line support, there are more support members, but in second line support there are only two to three people who can support our customers. However, the problems are generally so easy that when using Veeam across our data centers, there aren't many support issues that can't be solved quickly.
How was the initial setup?
It took us about five weeks to install Veeam in our environments and to implement it with our various solutions. We did not have much trouble with the initial setup, and it wasn't very difficult to work with.
What about the implementation team?
We have implemented Veeam in-house, as it is very important for us to do it this way when it comes to backups and data replication.
What's my experience with pricing, setup cost, and licensing?
We pay yearly licensing fees for Veeam in our data centers where we're using disaster recovery and replication between our many solutions, especially cloud solutions. From the beginning, we've done our licensing from a separate channel through our data center team in Seattle.
What other advice do I have?
Veeam is a good backup product but it definitely needs more complexity when it comes to supporting different types of systems and applications. That said, it works perfectly for how we use it in our Microsoft solutions and I know we will continue to use it.
I would rate Veeam Backup and Replication a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Manager - I.T. Operations at a leisure / travel company with 1,001-5,000 employees
Enables us to restore the VM when the needs arises and for disaster recovery.
Pros and Cons
- "Enables us to restore the VM when the needs arises and for disaster recovery."
- "Near-synchronous, better RPO and RTO snapshot-based takes a lot of space and resources."
How has it helped my organization?
We had an issue with power in the data center and one of the IBM storage devices could not startup. We managed to restore all of the VMs from Veeam and disaster recovery was executed as expected within our SLA.
What is most valuable?
Enables us to restore the VM when the needs arises and for disaster recovery.
What needs improvement?
- Near-synchronous, better RPO and RTO snapshot-based takes a lot of space and resources.
- They could look at different ways to replicate only new changes or blocks.
- If we have to use Veeam for disaster recovery, we need to make sure that we can at least have up to 10 or 15 minutes of data before a disaster happens. Currently, you can have replication but this uses/eats up a lot of resources, on the network. Is there any other way they could increase RPO with less or limited network resources being used?
What do I think about the stability of the solution?
We did have stability issues and we had to contact technical support. They were very helpful.
How are customer service and technical support?
Technical support is very good.
Which solution did I use previously and why did I switch?
We didn’t have any previous tools for this.
How was the initial setup?
The initial setup was straightforward. We did quite a bit of research and lab testing before the actual implementation. The white papers where very helpful
What's my experience with pricing, setup cost, and licensing?
The pricing and licensing is better than the competitors, but it could be better.
Which other solutions did I evaluate?
We looked at Zerto and Acronis.
What other advice do I have?
If they are looking for backup and recovery, Veeam is the way to go. If they are looking for a high RPO and RTO, Zerto is the way to go.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Director at a consultancy with 10,001+ employees
Its ease of use and simple UI are the most valuable features.
What is most valuable?
Its ease of use is the most valuable feature. It has a very simple UI.
How has it helped my organization?
Veeam is a very stable product. The ease of use and UI are some of its highlights. Learning this tool is very easy and you do not need any training classes.
What needs improvement?
Right now, replication it does in every 15 minutes. However, if it could do continuous replication or even bring it down to 5 minutes, then it would be great.
For how long have I used the solution?
I have used the first version and stopped using it for a while, due to many physical servers in our environment. I have been using the new version for almost a year.
What do I think about the stability of the solution?
There were no stability issues that could not be resolved.
What do I think about the scalability of the solution?
There were no scalability issues.
How are customer service and technical support?
The technical support is excellent; they are very prompt and knowledgeable.
Which solution did I use previously and why did I switch?
We were using another solution before this one. The reason we moved over to this solution was that we were only 30% virtualized, so we had to use a product that had backup physical servers.
How was the initial setup?
The setup was very straightforward and any technical person can do the initial setup.
What's my experience with pricing, setup cost, and licensing?
Licensing is per CPU, so it depends on the number of physical CPUs.
Which other solutions did I evaluate?
Based on my previous experience with Veeam, I didn’t evaluate anything else.
What other advice do I have?
It is a very solid product with an easy UI. If you are 90% virtualized, then it is a great product.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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Updated: March 2025
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