SAP Business One Reviews

Vendor: SAP

4.0 out of 5

70 reviews
91% willing to recommend

1,692 followers

What is SAP Business One?

The SAP Business One application offers a way to manage your entire business – from accounting and financials, purchasing, inventory, sales and customer relationships, and project management, to operations and human resources. SAP Business One helps you to streamline processes, gain a greater insight into your business, so that you can act fast and make decisions based on real time information, to help you drive profitable growth.

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SAP Business One is the #4 ranked solution in top ERP solutions. PeerSpot users give SAP Business One an average rating of 8.0 out of 10. SAP Business One is most commonly compared to SAP ERP: SAP Business One vs SAP ERP. SAP Business One is popular among the large enterprise segment, accounting for 52% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 16% of all views.

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Featured SAP Business One reviews

Hatem Mohamed Nageeb Salama

Senior Sales and Presales Director at a tech services company with 51-200 employees

I am currently using SAP products but not primarily selling SAP. Regarding real-time data processing capabilities, it is partially helpful for decision-making. It has built-in capability for real-time data, but it's not interactive data analytics. People need another solution such as Power BI to be integrated to get real-time data with interactive analytics. When it comes to customizing reporting in SAP Business One, it has the capability to customize reports via SAP Crystal Reports. It has a good amount of reports, but for each business, you need to understand exactly what the customer needs to customize their reports. The solution includes a mobile app to access key business information, though it is a very weak mobile app. The main benefit SAP Business One provides to users is ease of access. It's very good to present to customers, both from the interface and capabilities perspective. It's suitable for small to medium companies, making the buy-in for the solution very good. The pricing for SAP Business One is very competitive. Overall, SAP Business One is a very good solution for small to medium businesses. If your company is looking for an ERP to run end-to-end business, this is the solution. You need specific add-ons to run in specific industries, but it's approximately 70% good for most small to medium companies. My overall rating for SAP Business One is 7 out of 10.

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Muhammad Shehzad

Senior SAP Consultant at Al Essa Company

SAP Business One is easy to use and fully integrated from top to bottom, from vertical to horizontal. Any transaction we are doing in any module is directly integrated with finance. Each and every transaction and report is updated at the same time. This is one of the main benefits of SAP Business One. During a transaction in the sales module, it doesn't have to wait for finance to do posting before it gets updated. Financial transactions are posted at the same time. The general ledger, balance sheet, trial balance, cash flow statement, and all other reports are updated simultaneously. There is no need to wait for any posting or report preparations. Each transaction impacts every report and relevant module at the same time. SAP Business One is one of the best solutions for real-time access to all data. Whenever any transaction is posted, it's immediately available in other modules and relevant reports. This provides real-time access in any module and any report.

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Joseph Daniel

Head Of Information Technology at Shachihata India pvt ltd

It was difficult to deploy SAP Business One because some standard reports are not available, and inventory aging gives duplicate repeated lines, so I need to download and work out those individual lines; for those particular line items, we are facing issues. Additionally, the QC and production-related standard reports are not available, and overall audit logs report is not available; trial report audit trial reports. I am talking about log reports as something to improve in the next updates of SAP Business One. I am using SAP Business One for QC-related activities, the add-on package, and some subcontracting activities, while facing problems mainly with the costing modules. The costing and resource modules cannot be used in our productivity line because assembling employees can use multiple lines on the same dates, leading to costing problems. Costing audits are required, but this is not available in SAP Business One. Moreover, asset tracking for maintenance activities or expenses related to specific machines is not possible, and management is asking for details about those expenses, but I can't track them in the current SAP Business One modules. Real-time data analytics of SAP Business One has not impacted my decision-making because management is asking for dashboards, but I am not getting a clear picture from the supplier and supporting team. We need dashboards, and although drag and drop is available, it sometimes works and sometimes doesn't. Management requests quick view reports and visibility in chart views, but I'm experiencing major problems as I cannot provide these reports, especially since the managing MD is sometimes in Australia and America but faces challenges accessing the same data reports in India. The standard package does not offer reporting levels like YTD, MTD, which are necessary to easily provide management with reports. Financially, I don't see any benefit from using SAP Business One because while some investment has happened, I can't see any return; it is the lowest cost product compared to others. We already replaced the lowest cost product, which is okay, but I am not getting proper reports, and that is a very critical part; if the product gets improved, it will benefit our cost management. The challenges I encountered while implementing SAP Business One were addressed with support from the supplier, and I am not facing any problems regarding this. AI is not implemented in SAP Business One; we see many companies utilizing AI in the current market, but SAP does not have enough provisions because the supplier does not provide information about AI implementation, and that is something I have not heard about.

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SAP Business One mindshare

As of June 2025, the mindshare of SAP Business One in the ERP category stands at 3.5%, down from 6.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.

ERP

PeerResearch reports based on SAP Business One reviews

Type	Title	Date
Category	ERP	Jun 28, 2025	Download
Product	Reviews, tips, and advice from real users	Jun 28, 2025	Download
Comparison	SAP Business One vs SAP S/4HANA	Jun 28, 2025	Download
Comparison	SAP Business One vs SAP ERP	Jun 28, 2025	Download
Comparison	SAP Business One vs Microsoft Dynamics 365 Business Central	Jun 28, 2025	Download

Title	Rating	Mindshare	Recommending
SAP ERP	4.0	18.8%	86%	105 interviews Add to research
SAP S/4HANA	4.2	11.1%	96%	123 interviews Add to research

Valuable Features

SAP Business One is valued for multi-currency management, financial accounting, document management, and a user-friendly interface. It excels in localization, customization, production planning, real-time data processing, and integrated modules like CRM and MRP. It's favored for ease of use, scalability, automation, and comprehensive reporting capabilities. Its flexibility, affordability, and stable performance make it ideal for small to medium enterprises, offering wide-ranging functions integrated seamlessly for efficient operations.

"Ease of access is a valuable feature."
"Ease of access is a valuable feature. It is very good to sell to customers from the interface itself and from its capabilities."
"Ease of access is a valuable feature."

Room for Improvement

SAP Business One's interface and integration capabilities, including third-party tool integration and drag-and-drop features, need enhancement. Users want improved production, inventory, and financial modules alongside better HR and payroll functionalities. Performance and scalability issues, reporting, user-friendliness, and security also require upgrades. They seek more cloud features and improved business intelligence tools. The current high cost hinders adoption, needing budget-friendly options to remain competitive.

"SAP is not willing to improve SAP Business One because they have other solutions they are pushing, such as SAP Grow, which is the S/4HANA Cloud."
"SAP is not willing to improve SAP Business One because they have other solutions they are pushing, such as SAP Grow, which is the S/4HANA Cloud."
"SAP is not willing to improve SAP Business One because they have other solutions they are pushing, such as SAP Grow, which is the S/4HANA Cloud."

ROI

Many users find SAP Business One delivers excellent returns with cost and time savings, reducing inventory management and overhead costs while enhancing transparency and decision-making. It helps companies achieve operational efficiency and manage more business without added staff. While the exact financial return remains hard to quantify, significant resource savings and improved business capabilities are noted. Users often rate their ROI highly, often as five out of five.

Pricing

SAP Business One provides flexible pricing, appealing to medium-sized enterprises with both CapEx and subscription models. Licensing costs range from $2,000 to $5,000 per license, influenced by geography and usage. Additional costs may arise for development, technical support, and third-party integrations. The initial setup for on-premise installations can reach $50,000, with annual maintenance fees at 18% to 20%. Although prices vary, many users find the solution well-priced considering its features and brand reputation.

"I rate the product pricing structure at around six out of ten due to currency fluctuations posing challenges."
"It's not cheap but offers good value, particularly for medium-sized enterprises."
"If the client's budget is low, they go for SAP Business One."

Popular Use Cases

Organizations primarily utilize SAP Business One for automating finance, inventory, manufacturing, sales, and back-office processes. It supports small to medium enterprises in various sectors like manufacturing, retail, and services. Users leverage its capabilities for financial management, CRM, purchase orders, inventory control, and ERP integration. It aids in digitalizing operations, real-time information access, and managing various business functions across on-premises and cloud deployments.

Service and Support

Customer service and support for SAP Business One generally receive positive feedback. Many rely on partners for assistance, resulting in varied experiences. Some find them excellent and responsive, while others notice slow response times. Access to the SAP portal, remote support platform, and comprehensive online resources are appreciated. There is a dependency on local partners for technical support, influencing satisfaction levels. Ratings typically range from seven to nine out of ten, with room for improvement in responsiveness.

Deployment

SAP Business One's initial setup is generally considered straightforward with varying durations. Most users find it easy, requiring a few people and minimal time, although some experience complexity with customization or additional logistics. Setup times range from a few days to several months, influenced by factors like customization and business requirements. The preparation of data and understanding of processes are key for an easier implementation. Familiarity with the system improves the ease of setup.

Scalability

SAP Business One consistently performs well in terms of scalability, with users reporting ease in accommodating increasing user counts and supporting diverse organizational sizes. While many highlight its adaptability for small to medium businesses, others see room for improved customization and integration capabilities. Users rate scalability highly, appreciating its ability to handle varying transaction volumes, although some mention limitations when scaling in cloud environments or large-scale deployments.

Stability

SAP Business One is known for its stability. Many users note it as reliable, with minimal bugs or glitches. Despite occasional issues related to older versions, it generally performs well. Users appreciate its adaptability and consistent updates. In regions needing complex customizations, stability may vary. Numerous participants rate its stability between eight and nine out of ten and commend its reliability for different organizational sizes. Stability is a key strength for SAP Business One.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our SAP Business One Buyer's Guide for additional reliable information.