ADP Workforce Now is a comprehensive platform offering robust payroll and HR integrations, minimal IT support needs, and seamless management tools, all through an intuitive, customizable interface with mobile access.

| Product | Mindshare (%) |
|---|---|
| ADP Workforce Now | 2.3% |
| Workday | 9.2% |
| SAP SuccessFactors | 9.0% |
| Other | 79.5% |
| Title | Rating | Mindshare | Recommending | |
|---|---|---|---|---|
| SAP SuccessFactors | 3.9 | 9.0% | 85% | 100 interviewsAdd to research |
| Workday | 4.1 | 9.2% | 92% | 59 interviewsAdd to research |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 3 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 89 |
| Midsize Enterprise | 35 |
| Large Enterprise | 93 |
ADP Workforce Now facilitates efficient management of payroll and human resources functions with features such as secure cloud storage, custom reporting, performance management, and diverse analytics. Despite having strong integration options through ADP's marketplace and applications, users report limitations in workflow, admin security, and customer support. The absence of international payroll capabilities, complex reporting systems, and insufficient talent management are also noted challenges. There is a demand for better data management, position control, and an enhanced benefits portal.
What are the most important features?ADP Workforce Now is deployed in cloud-based environments and often integrated with systems like SAP SuccessFactors. Companies rely on it to manage payroll, track time and attendance, and administer benefits. It supports applicant tracking and benefits integration, proving essential for diverse industry applications.
Lawrence and Schiller, The Children's Center, The Kansas City Royals
| Author info | Rating | Review Summary |
|---|---|---|
| Director, People & Culture at a agriculture with 201-500 employees | 4.0 | I find ADP Workforce Now valuable for its custom reporting tool and integration options. While its complexity is challenging, it offers significant cost savings and greater visibility compared to BambooHR. ADP's user interface is simpler and more efficient than Dayforce. |
| HRS Professional at a financial services firm with 501-1,000 employees | 3.0 | We implemented ADP Workforce Now for payroll 13 years ago, integrating it with SAP SuccessFactors. The secure cloud platform offers valuable features like the total rewards dashboard, but its reporting and customer support need improvement. We're considering switching payroll to SuccessFactors. |
| Business Administrator at a healthcare company with 11-50 employees | 4.0 | We use ADP Workforce Now for payroll and applicant tracking. I find performance management valuable, though report generation needs improvement. We switched from UKG UltiPro for its all-in-one system and have seen a return on investment. |
| Sr Manager Revenue and Taxation at a consultancy with 51-200 employees | 5.0 | I primarily use ADP Workforce Now for payroll processing, valuing its user-friendly report writer. However, it needs improvement in international payroll capabilities. The enhanced reporting offers a great ROI, eliminating the need for IT involvement. |
| Regional Director of Human Resources at a tech vendor with 1,001-5,000 employees | 3.5 | We use ADP Workforce Now for payroll, time, and attendance management. The attendance tracking is crucial for our diverse team. However, customer support lacks depth, and report customization needs improvement. Training for support staff would enhance the overall experience. |
| HCM Consultant / Project manager Specializing in ADP WFNHRIS at Private Contractor | 4.5 | I help companies implement ADP Workforce Now, primarily valuing its reporting and benefits features. However, improvements are needed in the payroll area and reporting user-friendliness. Previously, I used TriNet, and the current deployment doesn’t specify a cloud provider. |
| Project Lead at a marketing services firm with 201-500 employees | 4.0 | I find ADP Workforce Now valuable for accessing payroll information efficiently, but I wish its benefits portal were more user-friendly. The ROI is lower compared to SuccessFactors, which is more affordable and could offer similar functionality. |
| Regent Seven Seas Cruises at a leisure / travel company with 51-200 employees | 3.5 | I find payroll user-friendly and scalable. While technical support is good, the call center has long wait times and complex extensions. Time card machines also have occasional stability issues. |