Bizagi Reviews

Speaking about the use of Bizagi for process automation in our specific industry, I would say that we have not yet reached that level of automation, and for now, we are just using it for modeling and maybe for doing a few simulations.

Bizagi's integration capabilities have benefited our company's business processes in a smooth manner, but I can't describe it much.

The most valuable features of the solution are the process modeling part and process simulation.

The data in Excel that comes out after running the simulation is a bit complicated sometimes to interpret. It could be a bit easier just to give you an idea of the maximum time, minimum time, and average time since, currently, the tool does not offer so much granularity in the breakdown of time, work, or even the costs. The simulation could be a bit more easy.

I have been using Bizagi for seven years. I don't remember the version of the solution.

Around 100 people use the tool in my company.

My company used to use Microsoft Visio initially. As the transitions are usually gradual in nature, some people in my company still use Microsoft Visio, but the majority of them decided to learn how to use Bizagi. Compared to Visio, Bizagi's interface is good and futuristic, so it can help us with automation.

The product should offer its users the ability to link different models. In Visio, if you model a process in diagram one, then there is a connector that can take you to another model in case the specs aren't enough. In Bizagi, if you have first finished diagram one, then you open another page for diagram two, and then you have to keep going back and forth. If there is a way in which you can create a link, like when you finish one, it goes on to the next one, and it keeps linking automatically, then it would be good.

The product's implementation phase was easy.

The solution implementation process took a while to be completed.

I deployed the tool by myself.

With the product, my company is able to take care of business process modeling and also run some simulations.

My company uses the free version of the product. In our company, we are doing documentation and modeling. When we reach that point of automating the processes, then maybe we shall acquire the paid suite, which will be for automation.

Against Bizagi, my company evaluated the products from IBM. IBM wasn't user-friendly and was a bit complicated. Bizagi's UI is intuitive.

There were no issues with integrating the product within our company's existing infrastructure.

Not many people are required to maintain the product because my company has a team of about five people who help with the installation of the product on different laptops, and I have seen that it has not been given as an issue.

I am sure that the product will support my company if we take up some AI initiatives.

I would recommend the product to others.

I rate the tool a ten out of ten.

We automate some specific processes from HR, purchasing, investments, etc. I use Bizagi to develop the process documentation according to the VPN. We use the information provided to create automation in another tool, not Bizagi. We use this for modeling and documenting the whole process.

Bizagi is a natural VPN notation compliance tool. I could export my information to another vendor that uses another tool, and they wouldn't have problems importing it. I saw other products they were sending to me, and those products included some additional notations or damage that Bizagi could not read. The natural notation is the best feature of Bizagi because it makes it compatible with other products.

Bizagi's UI should include shorter steps for documenting controls, documenting properties, changing some attributes in the object, and adding additional text.

I have been using Bizagi for three years.

Bizagi is a very stable solution.

In my opinion, Bizagi is better than Sparx. The manner in which Spark operates is the same as ten years ago. Bizagi has evolved in terms of ease of use and adapting the tool. Bizagi is investing in a lot of new user experiences that Sparx is not using.

The solution’s initial setup was very easy.

The solution's deployment took less than an hour. We just launched the version. We saw that the environment was similar to other tools like Visual Studio from Microsoft or BlueWorks from IBM, and we started dropping boxes and connecting. It was very flexible and easy to understand, and we started documenting the whole thing.

Bizagi is totally free for modeling.

We are just focusing on modeling our processes. Initially, I was looking for a tool that allowed us to model and automate the processes. We had a conversation with the vendor, but Bizagi was not the tool for automating the processes because of some specific metrics in the company. Nowadays, we use Bizagi just for documentation. Bizagi is a very flexible and intuitive tool.

Overall, I rate the solution an eight out of ten.

We use the solution to map all our processes, including HR and IT processes. It's installed on our desktops, and if we need to change a process, we can upload the change to our Drive for the others to download. There is nothing online or in the cloud. 

The solution provides insight into user activities and is excellent for optimizing processes and activities. We can also simulate where processes stop, so Bizagi significantly helps optimize our organization.

Bizagi helped us connect stakeholders with processes, giving them a greater understanding of our processes and interacting with them to increase optimization.  

Bizagi reduced our time-to-market because we can log our activities and activity details, improving our operation and providing standardization. The tool helped a lot with our SDCA cycle. 

The solution helped free up employees to do more valuable work, especially with the activity maps, which show employees what tasks to do and when to do them. It streamlines our processes, making them more efficient and saving time for everyone.  

The simulation is an excellent feature. 

Process management is easy with Bizagi; validating processes and assigning resources is straightforward.

Bizagi's orchestration capabilities are excellent; it's easy to use and very intuitive. It's one of the best solutions for modulating and mapping processes.  

We can adapt processes created with Bizagi as our business grows and more processes are automated; it's straightforward and intuitive. Even people unfamiliar with the solution comment on its simplicity and intuitive nature. 

I would like to see simulation as a free feature again. In version 3.3 it was free, but in 4.0 it isn't.

I also want more space to write in the activities and comments.

A good feature would be if the solution showed the time to validate when there is an error in the process, and if there is no connection between activities, for that to notify us in red. 

I've been using Bizagi for six years. 

The solution's stability is excellent. It does freeze very rarely, but it's quick to go back to normal when that happens.

The solution is highly scalable because it's free to download and use. It's also very straightforward to use, so a broad spectrum of people can interact with it.

I didn't have to contact customer support so far. I got all my questions answered by visiting the FAQ on the Bizagi website, so the support is excellent in that sense.

We briefly used IBM Blueworks Live and switched because the company changed its partnership with IBM one month after I joined. We had to continue mapping processes, and I was already familiar with Bizagi, so we went with that.

The initial setup was very straightforward, and I could do it in Portuguese, which helped a lot.

We use the free version of the solution because the price is in dollars, making it expensive for where we are in Brazil.

I rate the product nine out of ten. 

Some of our main use cases are in project risk planning and tender cost management.

Our organization's adoption of Bizagi has greatly improved governance, especially where the role of academic secretariat is involved.

I like that Bizagi is fully compatible with BPMN 2.0. It also eases the way in which we work with BPMN 2.0 itself, which is a comprehensive and rather complex notation standard.

I would like to see a facility for building a simple CRUD application. In Bizagi, you can use database modeling, diagrams, forms, etc., but in some circumstances I need CRUD (Create, Read, Update, Delete) functionalities which are not there yet.

I have been using Bizagi for the past five years. 

It is very stable and we have not had any problems.

We did not find any problems with scaling Bizagi. 

Technical support is quite satisfactory. They are very quick to resolve issues and to help new businesses get oriented with the transition to their BPM tools.

Early on, we used Excel spreadsheets for managing business processes. Then we looked into other BPM tools like IBM BPM, Oracle BPM, and Camunda BPM. However, we decided to use Bizagi because it provides rapid installation and immediate use of the various BPM tools. They also offer an easy installation script which has worked well for us.

It is fully compatible with BPMN 2.0 which is quite comprehensive and hard to learn, and Bizagi made using BPMN 2.0 much easier.

The initial setup is very easy, but only if you have well-stated requirements right from the beginning.

For academic notices, we have about 53 users. And for governance, we have about 14 users.

In governance, we have about five people in the strategic staff using Bizagi. We also have other people in management, as well as analysts, using the solution. In the academic notices, we have mainly management and operational staff.

Make sure that your requirements are explicitly defined from the outset. This will help you choose the right setup and licensing for your needs. 

I am very enthusiastic about Bizagi because it lets you see anything you need to see very quickly.

I would rate Bizagi an eight out of ten. 

With Bizagi, I streamline business processes, automate tasks, and drive digital transformation in my organization. Its user-friendly interface and seamless integration capabilities make it accessible for various business needs, although I'm curious about the potential benefits of the paid version compared to the free one. 

The main benefits of using Bizagi are saving time and reducing stress.

The latest low-cost platform from Bizagi has significantly improved our business efficiency by enabling us to clarify and streamline processes. By simply mapping out unclear processes, we have saved around 30%, and the ability to easily create and document processes has reduced them by approximately 40%.

The most beneficial features of Bizagi for our business processes are its seamless connectivity between process elements and its ability to automate tasks and perform simulations. Unlike some other software options, Bizagi functions reliably without the need for frequent updates or performance issues, which makes it particularly valuable for small to medium-sized companies.

In terms of improvement, I would like for Bizagi to improve the process for obtaining a paid license, ensuring prompt follow-up from the Bizagi team when I express interest. Additionally, enhancing data generation methods for easier printing and refining the file attachment and user interface to optimize usability.

I have been working with Bizagi for a few years.

I would rate the stability of Bizagi as a seven out of ten.

Bizagi is a scalable solution.

The initial setup of Bizagi is straightforward and user-friendly.

While Microsoft packages like PowerPoint or Paint are available, they don't offer as much functionality as Bizagi for business process management.

Besides workflow and business process management, Bizagi facilitates communication, document sharing, and data export, streamlining processes and clarifying roles. While solutions like SAP and Signavio offer advanced features, Bizagi remains accessible and efficient for most users, especially those in countries where other options may be cost-prohibitive.

Bizagi's flexibility fits various organization sizes. Students and universities use it for learning, small companies find it affordable, and larger ones value its collaboration features.

Bizagi is extremely user-friendly, even for those without technical expertise.

Overall, I would rate Bizagi as an eight out of ten. I would recommend it to others.

We primarily use the solution for modeling.

The solution's simulation capabilities are the most valuable aspects.

I've not really found any features that are lacking. I've never tried other solutions, so I can't compare it to anything. So far, it's meeting my expectations.

There could be more documentation.

It would be useful if the solution also offered enterprise architecture and risk management capabilities.

I want to be able to use the whole Bizagi suite. I'm sure it's quite advanced and capable of doing more.

I've been using the solution for about two years now.

The solution is very stable. We haven't found any bugs or glitches. The solution doesn't crash. It's quite reliable.

We've never been in touch with technical support, so I don't have any experience with them at all.

I've not tried out other solutions at the company itself. This is the only solution I've used so far in this organization.

I have personally tried using Signavio, CPN Tools, and Visio.

The initial setup was very straightforward. It was not complex. 

Deployment was very quick. Within five minutes it was done.

I handled the installation myself.

We aren't really paying anything for the solution currently. I acquired this tool when I was using it at school during my Master's class. It was given to us as a package from the school, so I brought it to work to use.

Due to my previous experience with a few other tools, I knew they would not meet our needs, so I didn't evaluate them per se. Instead, we decided to try Bizagi.

I'm not sure which version of the solution we are using, but I don't believe it is the most recent version. I believe it is version 2.7.02.

We have ten users on the solution that strictly use it for modeling purposes.

I'd advise other companies to understand what they want first and what the tool should do for them. That way, when they look at different options, they'll have a list of features to seek out. It will help them discover which product will work best for them. No one should rush out to buy any product.

I'd rate the solution eight out of ten.

Rapid development and overall functionalities are decent. The fact that users can look at the process and alignment, it is a big plus. Also that it is an out-of-the-box connector for SAP is a definite edge.

It automates a completely manual, complicated process.

• Case management is missing. 
• Framework approach, which extends to reusability in tools, like Pega, for deployment management could be improved.
• Version management for functionality level control is important and needs improvement.

Six months.

The tool is fairly stable. However, being based on Windows, it has its own set of challenges.

The tool is fairly scalable. However, if you are looking at building an application where 100 developers are working in parallel, you will have issues. 

On a scale of 10, I would rate it an eight.

I have worked on Pega, Oracle BPM, IBM BPM, and Bizagi in past. The switch was not intentional, it was customer dependent.

Fairly straightforward with single exe file for installation on a Windows server.

It is on par with other BPM tools, but not as expensive as Pega nor Appian. That gives a definite edge to the tool, specially in manufacturing and retail segments.

The customer did the product evaluation.

It is a good tool for average asks where you need to fill in the gaps. However, I do not recommend its use as a tool for a core solution platform (like a claim management or underwriting tool in insurance).

The solution offers a free version of their product.

The solution offers the best user interface and the easiest way of working for the many co-workers that are drawing and developing and documenting their processes. It's amazingly good at that.

The next step for the solution is when it comes to starting to do a little bit more deep modeling. When you start working with information modeling, et cetera, here is no really good solution for the data modeling and information modeling. You have the BPM and data albeit in data storage that they support very well. However, it's not quite enough. You can write in your information that there, but you don't have a direct connection or the easy connection to an easy to use modeling tool or modeling set up.

We've been using the solution since 2012. To be honest, we were actually using it when the company was quite young, however, the real extensive use has been over the last, I would say, four or five years.

We have had some problems with bugs. If you are converting and exporting into SharePoint and you have long path names, there's a limitation in part on the length of path names on SharePoint. We had problems with that. We got the new version just a couple of weeks ago and that solved the problem. Right now we don't have any issues with stability. 

The reply from Bizagi was understanding. They did not really see the problem right away, however, we figured out it was a mix between the versions of SharePoint and the version of Bizagi that we had. 

We haven't really had any issues with scaling. It's absolutely doable.

While our enterprise version has maybe 20 users, on the free version, we have somewhere between 250-300 people.

I have dealt with technical support in the past, however, not in these last few years. Initially, I was the one who had contact directly with technical support. However, now it's the product owner and the engineer. I can't really comment on how they are anymore. I know we have contact with them and we had contact with them with problems from time to time and I've never heard of any issues with their level of service. When we had issues with the long path names in SharePoint, the technical support team was very helpful and solved the issue.

The initial setup was very easy. If you use only the client, it's very easy. We have a license agreement with Bizagi and our organization. So we have created our own internal modules so that we order the Bizagi model or from our IT support. And they push it out to our laptops, and to our computers. 

It's the same thing with the updates. We push that out all the time. From a user perspective, it's a very nice and easy setup. I know that there were some problems with the connection and with setting up the sign-on in the right way, however, it works. I can't tell you whether the problem was because of our setup and our configuration of our side or what it was, however, it took a week or two before it was completely resolved. Now it's no longer an issue.

We only need one person to handle the maintenance. We have a set up for our internal tools with a product that the product owner owns several tools and he has engineers working with those tools. I know that we have one specialist in Bizagi, and they handle any maintenance issues on our behalf. That said, he's not working full-time with Bizagi either. It's probably 25-30% of his allotted time.

The solution does have a free version, which we use. However, we also use the enterprise version as well, which is under different licensing.

They should look a little bit at their license set up. There should be something in between the free version and the enterprise version, which has everything. The enterprise is very expensive, not very, but it is expensive. In many cases, you need a few of the functionalities in the enterprise, but not the sole enterprise model. 

They could actually gain a lot more licensed users if they had some of the functionalities of the enterprise version in the free version and created a mid-range option that sat in between both. 

For example, in order to publish on HTML, you need to have the enterprise model or publish it in SharePoint, so that you can have the connection to SharePoint. That is something where having a mid-license would benefit both themselves as a company, and the clients who don't want a full-enterprise solution.

We're customers of Bizagi. We don't have a business relationship with them.

We are using both the free and enterprise versions of the solution.

We using the free version to work with modeling and draping our basic business processes. We're also continuing into the enterprise version, to simulate and to build documentation on HTML, SharePoint, et cetera. Then, in a few cases, we're also working with the automation. I'm not doing that myself. I'm the part that is on the front-end of the journey for the processes. So we using it for our poses landscape basically, initially. 

We continue using the BPM and notation. That's what we're after.

I would recommend the solution to other organizations. However, they should decide a little bit on what their use case and needs might be before jumping into the solution to ensure it meets their needs.

Overall, I'd rate the solution eight out of ten. 

There are improvements to be done. The licensing structure has them missing out on quite a lot of satisfied users by forcing them to choose between a high-cost license or a free model that doesn't offer the few features they need.