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Blue Prism Cloud Reviews

Vendor: SS&C Blue Prism
4.0 out of 5
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What is Blue Prism Cloud?

Blue Prism Cloud offers robust automation capabilities for backend office operations with a user-friendly, no-code interface, enhancing security and cloud integration for organizational efficiency.

Get the Blue Prism Cloud Buyer's Guide and find out what your peers are saying about Blue Prism Cloud, UiPath Platform, Automation Anywhere and more!
Blue Prism Cloud is the #6 ranked solution in top Agentic Automation solutions and #8 ranked solution in best RPA tools. PeerSpot users give Blue Prism Cloud an average rating of 8.0 out of 10. Blue Prism Cloud is most commonly compared to UiPath Platform: Blue Prism Cloud vs UiPath Platform. Blue Prism Cloud is popular among the small business segment, accounting for 42% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a construction company, accounting for 12% of all views.
Buyer's Guide
Blue Prism Cloud
May 2026
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Blue Prism Cloud mindshare

Product category:
Robotic Process Automation (RPA)
As of May 2026, the mindshare of Blue Prism Cloud in the Robotic Process Automation (RPA) category stands at 1.6%, up from 1.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
Blue Prism Cloud1.6%
UiPath Platform10.8%
Microsoft Power Automate7.3%
Other80.3%
Robotic Process Automation (RPA)

PeerResearch reports based on Blue Prism Cloud reviews

TypeTitleDate
CategoryRobotic Process Automation (RPA)May 9, 2026Download
ProductReviews, tips, and advice from real usersMay 9, 2026Download
ComparisonBlue Prism Cloud vs UiPath PlatformMay 9, 2026Download
ComparisonBlue Prism Cloud vs Automation AnywhereMay 9, 2026Download
ComparisonBlue Prism Cloud vs Microsoft Power AutomateMay 9, 2026Download
Suggested products
TitleRatingMindshareRecommending
UiPath Platform4.410.8%98%917 interviewsAdd to research
Automation Anywhere4.25.8%96%625 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Blue Prism Cloud features valued by users include stability, automation, mature product, Studio, backend office automation, Object studio for building automation, security, customizability, ease of use, speed, integration capabilities, user-friendly interface, AI and machine learning integration, and supportive security measures. Blue Prism Cloud is recognized for its low-code environment, allowing non-programmers to automate processes efficiently. It offers robust security, incorporating CyberArk for credential management and extensive analytics tools.
  • "Blue Prism Cloud offers a lot of security in terms of data."
  • "If I look at the top four, I believe it is far more user-friendly than the other competition."
  • "Blue Prism Cloud is a stable solution."

Room for Improvement

Blue Prism Cloud needs enhancements in ease of use and automation features including a web-based control room and process recording. Its pricing is seen as too high and less competitive compared to alternatives. Users face challenges with the user interface, licensing policies, and training resources. Integration capabilities, AI and OCR functions, and support services require improvement. Additionally, users desire more native innovation, flexibility for non-technical users, and expanded capabilities to remain competitive.
  • "There are a few smart services that are not available in Blue Prism. For example, Excel sheets that are converted into a CS sheet have limitations with the number of columns when imported."
  • "I believe they need to become more competitive within the market in order to maintain their market share. We were essentially a Blue Prism shop and sold Blue Prism, but because of the price point, many clients are now looking at competitors."
  • "Blue Prism Cloud could improve by having more innovations for the solution, such as more capability."

ROI

Organizations report initial positive outcomes from Blue Prism Cloud. Some indicate that return on investment is still forthcoming, targeting four to five years. Others witness immediate benefits, achieving 100% ROI, cost reductions, enhanced processes, and decreased errors. Spreadsheets track automation benefits, and companies see improved customer satisfaction scores and streamlined operations, particularly with legacy systems. While ongoing assessments show results vary case by case, many experience time savings and reduced workforce requirements, evidencing significant financial benefits.

Pricing

Blue Prism Cloud pricing is perceived as high by enterprise buyers, with costs varying significantly based on usage and licensing structures. Many users report it as more expensive than competitors, yet some deem it competitive and aligned with budgetary needs. Licensing complexities exist, with minimum contract terms and additional fees for certain features, though discounts may be available. For larger implementations and extensive use of features, Blue Prism Cloud can be cost-effective despite its premium pricing tier.
  • "I would rate the pricing a five out of ten, with one being cheap and ten being expensive."
  • "There are costs for the machine to run the robots."
  • "We found the pricing reasonable, and it aligned with our budgetary requirements."

Popular Use Cases

Blue Prism Cloud is used for automating financial processes, transaction monitoring, and generating reports. It helps in streamlining tasks, such as invoicing, payment processing, and data integration with applications like Google Sheets, SAP, and Oracle. It is popular for unattended automation and supports various sectors, including banking, telecom, and insurance. Organizations leverage its capabilities for robotic process automation, reducing costs, and integrating cloud infrastructures. It also aids in enhancing customer service and security measures.

Service and Support

Blue Prism Cloud's customer service is generally positive, with most users finding it responsive and effective. Some note occasional delays, yet appreciate the personal touch in support interactions. The support is often seen as less flexible than UiPath, though it resolves common issues efficiently. Many users commend its quick response times, and some rate it highly while mentioning that complexity in setup and licensing may require support assistance. Community resources complement the technical support provided.

Deployment

Blue Prism Cloud's initial setup varies in complexity based on use cases. Some organizations found it straightforward, while others experienced challenges due to infrastructure and knowledge requirements. Deployment times ranged from days to months depending on setup specifics, like database configurations and security integrations. A technical background can simplify the process. With support from consultants or experienced partners, companies often manage the deployment effectively, despite occasional scaling and integration difficulties.

Scalability

Blue Prism Cloud is highly scalable, as highlighted by users across diverse organizations. Many appreciate its capacity to expand with ease, despite some mentioning cost and infrastructure considerations. It is seen positively for handling large-scale operations, with various reviews rating its scalability highly. While some emphasize the benefits of scalability with structured guidance, others point out that alternatives like UiPath offer more plug-and-play flexibility. Users consistently note its strong ability to support significant scaling efforts.

Stability

Blue Prism Cloud is praised for its exceptional stability. Clients report minimal bugs, crashes, or glitches. The platform effectively handles complex processes and remains reliable. Ratings range from seven to ten out of ten. Even with manual scraping issues, most experiences are positive, with Blue Prism Cloud adapting well. Stability-enhancing features and updates are well-managed, maintaining its reputation as a dependable platform in diverse environments, leading to high customer satisfaction and confidence in its maintainability.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Blue Prism Cloud Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business15
Midsize Enterprise7
Large Enterprise21
By reviewers
By visitors reading reviews
Company SizeCount
Small Business79
Midsize Enterprise44
Large Enterprise65
By visitors reading reviews

Top industries

By visitors reading reviews
Construction Company
12%
Manufacturing Company
10%
Marketing Services Firm
10%
Educational Organization
8%
Performing Arts
7%
Financial Services Firm
6%
Insurance Company
5%
Healthcare Company
5%
Computer Software Company
5%
Transportation Company
4%
University
4%
Real Estate/Law Firm
3%
Energy/Utilities Company
3%
Media Company
2%
Wholesaler/Distributor
2%
Logistics Company
2%
Legal Firm
2%
Retailer
2%
Comms Service Provider
1%
Government
1%
Hospitality Company
1%
Outsourcing Company
1%
Recreational Facilities/Services Company
1%
Renewables & Environment Company
1%
Leisure / Travel Company
1%
Pharma/Biotech Company
1%
Wellness & Fitness Company
1%
Non Profit
1%

Compare Blue Prism Cloud with alternative products

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Learn more about Blue Prism Cloud

Blue Prism Cloud, a comprehensive automation platform, provides efficient process automation, leveraging features like Object Studio and flow design for ease of use and reusability. Non-programmers benefit from its intuitive interface, allowing for quick project turnaround with low-code development. Key features include seamless integration with cloud technologies and advanced AI functionalities, strengthening the automation of tasks. It's designed to enhance control and efficiency by enabling unattended automation, supported by solid security measures such as CyberArk. The platform's dashboard and analytics tools assist businesses in monitoring and management, making it a reliable choice for enhancing operations.

What are Blue Prism Cloud's features?
  • Process Automation: Automates backend processes with ease.
  • Object Studio: Facilitates flow design for streamlined automation.
  • No-Code Interface: Accessible to non-programmers for rapid deployment.
  • Security: Integrates with CyberArk for robust protection.
  • Advanced AI: Enhances automation with intelligent features.
  • Analytics: Offers tools for effective monitoring and management.
What benefits should users consider?
  • Speed in Execution: Reduces project turnaround time.
  • Customizability: Adapts to specific business needs.
  • Integration: Seamless with cloud platforms and applications.
  • Reliability: Ensures consistent operational performance.
  • User Engagement: Intuitive tools enhance user interaction.
  • Support Responsiveness: Access to timely and effective support.

In industries like finance, healthcare, and telecommunications, Blue Prism Cloud transforms operations by automating tasks such as test evaluation, process automation, and data integration across applications. Organizations automate accounting, CRM, and reporting functions while leveraging AI for document processing. The platform supports unattended automation, enabling businesses to craft tailored infrastructures to fulfill precise client needs.

Blue Prism Cloud was previously known as Blue Prism Thoughtonomy Virtual Workforce, Blue Prism Virtual Workforce, Thoughtonomy Virtual Workforce.

Blue Prism Cloud customers

Cabot Credit Management, Hovis, Utilita

Related questions

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When evaluating Robotic Process Automation, what aspect do you think is the most important to look for?
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RPA that Bots can run without centralized control?
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How should I calculate ROI for RPA? How should I measure RPA success?
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Where have you seen RPA benefits within the Insurance Industry?
  • 91
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  • 90
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Can RPA interface with any application?
  • 42
Which is the best RPA solution for integration with chatbots?
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Product Categories

Product Categories
Robotic Process Automation (RPA)
Agentic Automation

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Blue Prism Cloud Reviews Summary
Author infoRatingReview Summary
Cloud & AI Architect at a tech vendor with 10,001+ employees4.0I use Blue Prism Cloud for RPA and automation in CRM systems, appreciating its no-code AI features, flexibility, and self-healing capabilities, though improvements in centralized control and OCR functions would enhance its overall performance.
Solution Architect at Stellantis3.5I use Blue Prism Cloud for automation and appreciate its features like security, accessibility, and a user-friendly interface, though support could improve. It's stable and scalable, but deployment takes time and cloud pricing is slightly expensive.
Product Manager at cfgi4.0We used Blue Prism Cloud for process automation, appreciating its ease of installation. However, improvements are needed in speed, especially when transitioning from cloud to on-premises. OCR capabilities were costly for our needs, leading us to abandon it.
Director at Real Capital Solutions4.5We use Blue Prism Cloud for back-office accounting automation, appreciating its ability to handle tasks where scripting fails and connect systems effectively. Improvements could include more resilient Edge browser extensions and enhanced document processing features. We chose it for its intuitive UI, achieving time savings and error reduction.
Owner at a insurance company with 10,001+ employees3.5We implemented Blue Prism Cloud to automate manual business processes, successfully bridging user types across industries. While it integrates cognitive features and shows tangible ROI, it requires some improvements for RPA process automation, particularly with legacy systems.
Chief Executive Officer at Keith F Kube and Associates4.5We use Blue Prism for government clients, including social workers and financial analysts. The RPA component is valuable, but we seek a low-code approach for custom UI development. We've achieved a 100% ROI using Amazon Web Services.
RPA Developer at Canadian Pacific Railway4.5We use Blue Prism Cloud for creating transaction activity reports. It's highly compatible with systems like SAP, easy to use, and reduces development time. However, it needs AI model improvements and has stability issues with some legacy systems.
Automation Manager at AMEX4.0We extensively use Blue Prism Cloud for reporting, and its features allow easy sharing, automation, and monitoring from anywhere. Though AI integration in Blue Prism Studio would enhance efficiency, we chose it over alternatives due to compatibility and discounts.