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Information Technology Manager at jpsnetwork
Reseller
Feb 4, 2021
A scalable solution that can be managed remotely and has good support
Pros and Cons
  • "The ability to manage it remotely is the most valuable. If it has an internet connection, you can get to it. It is a great product for remote clinics. We kind of thought about doing this kind of standalone technology. Meraki is easy to manage. From a management perspective, it is the easiest to use, especially in the cloud. I like Meraki. I even have it in my home."
  • "Meraki is easy to manage; from a management perspective, it is the easiest to use, especially in the cloud."
  • "I would like to see more cybersecurity. I would like the ability to go in and enhance security. Because WPA2 is becoming obsolete, many devices are now WPA3, but the challenge is that a lot of devices are not yet there. I would like to be able to go in and do monitoring, similar to ASPM. ASPM has the ability to monitor who's joining and who's active. It supports two-step monitoring. The stability of Cisco Meraki Wireless LAN can also be improved."
  • "I would like to see more cybersecurity. I would like the ability to go in and enhance security."

What is our primary use case?

Our use case is remote clinics. We have over 40 remote clinics, and we even use it in our mobile vans or buses for providing free medical to the homeless and those in need. 

We have a hybrid type infrastructure. We have Cisco as well as Aruba, but from the wireless perspective, it is all Aruba due to security and costs. Cisco Meraki Wireless LAN is deployed in a data center. We have our own infrastructure because of HIPAA compliance and other regulations. When going into the cloud, you don't know who is managing and whether they properly bedded in terms of sensitive, classified, and not classified information or data.

I also use it in my home. I have a cloud in my garage. I have converged network storage and everything else in my garage. My garage is a data center, and I consider it a cloud. I am using the latest version of this solution.

What is most valuable?

The ability to manage it remotely is the most valuable. If it has an internet connection, you can get to it. It is a great product for remote clinics. We kind of thought about doing this kind of standalone technology. 

Meraki is easy to manage. From a management perspective, it is the easiest to use, especially in the cloud. I like Meraki. I even have it in my home.

What needs improvement?

I would like to see more cybersecurity. I would like the ability to go in and enhance security. Because WPA2 is becoming obsolete, many devices are now WPA3, but the challenge is that a lot of devices are not yet there. 

I would like to be able to go in and do monitoring, similar to ASPM. ASPM has the ability to monitor who's joining and who's active. It supports two-step monitoring. The stability of Cisco Meraki Wireless LAN can also be improved.

For how long have I used the solution?

I have been using this solution since it came out. 

Buyer's Guide
Cisco Meraki Wireless LAN
June 2026
Learn what your peers think about Cisco Meraki Wireless LAN. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,417 professionals have used our research since 2012.

What do I think about the stability of the solution?

Its stability could be improved.

What do I think about the scalability of the solution?

It has scalability. It can be scaled depending on your business needs.

How are customer service and support?

Cisco support is amazing. You get what you pay for. I did a network for the border patrol, and we used Cisco and another product called Antera. From the Cisco perspective, we were able to resolve any issues relating to ring networks, but for Antera, we had to rely on somebody from Taiwan, which was a challenge.

How was the initial setup?

Its initial setup is straightforward. We do wireless on all the access points.

What's my experience with pricing, setup cost, and licensing?

We do a three-year or five-year license and support. Its price could be better, but overall, we get competitive prices.

A lot of times, Cisco puts itself out of range, especially with Meraki. I've dealt with a lot of business development from Cisco, and they have always been accommodating, especially in dealing with hospitals or government. There is also a right time to buy it. July is when they are eager to sell a lot of things because that is the end of their calendar year.

What other advice do I have?

I would recommend this solution if it is right for your environment. I would rate Cisco Meraki Wireless LAN a nine out of ten. It is great, but it has room for improvement.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Project Co-Ordinator at Ministry of Innovation, Science and Smart Technology
Real User
Jan 31, 2021
Scalable, robust, and it can be deployed on the cloud and on-premises
Pros and Cons
  • "It is very stable, very resilient, and very robust."
  • "Our only concern at this stage is how it's licensed."
  • "We don't like the licensing model and we think that it needs to be improved significantly."

What is our primary use case?

We have deployed this solution both on private cloud and on-premises across at least 100 distinct locations.

What needs improvement?

I can't say that there are any additional features that we would like to see included in it. Our only concern at this stage is how it's licensed.

For how long have I used the solution?

We have been using Cisco Meraki Wireless LAN for approximately four years.

What do I think about the stability of the solution?

It is very stable, very resilient, and very robust.

What do I think about the scalability of the solution?

We don't have any challenges with the scalability so far. From our experience, it's quite scalable.

On a daily basis, we probably have an excess of 5,000 users on this solution.

There are no immediate plans to increase usage, however, there's probably a growth rate of about 5% to 8% per year for the next year or two.

How was the initial setup?

This solution is not significantly hard to setup and deploy.

It's a manual process.

We deployed this solution across a complete government network over a three-year period.

What about the implementation team?

We had a system integrations consultant working cohesively with us on it.

What's my experience with pricing, setup cost, and licensing?

We don't like the licensing model and we think that it needs to be improved significantly.

What other advice do I have?

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Cisco Meraki Wireless LAN
June 2026
Learn what your peers think about Cisco Meraki Wireless LAN. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,417 professionals have used our research since 2012.
Director of Information Systems at a non-profit with 11-50 employees
Real User
Jan 25, 2021
Knowledgeable and helpful support, and it scales and load-balances to fit our needs
Pros and Cons
  • "What I like best about Meraki is that I can change it from anywhere."
  • "This product has absolutely improved the way our organization functions."
  • "Initially, I liked some of the filtering features, but that's one of the components that we ran into problems with."

What is our primary use case?

Our basic feature here is that we're in the education field.

I used to be a Cisco controller-based program, and 

How has it helped my organization?

This product has absolutely improved the way our organization functions.

It's much faster and it's more balanced. It gives me the ability to balance the network a little bit better from a 2.4 interface, as far as channelization is concerned. Then, with AC coming out with the five gigahertz, getting much more stable, it's allowed a lot of us to switch over to that. However, it is important that you still have the support for 2.4 because it's out there.

What is most valuable?

What I like best about Meraki is that I can change it from anywhere. I'm really the only person here that understands the concepts, which means that if I'm not on campus, resolving the problem is something that I can do online.

We also have a resident program here as well. So, if something's not right with the resident or they have an issue with their internet over there, I can flip to make it go over to a different internet circuit pretty quickly without ever coming onto campus.

What needs improvement?

Initially, I liked some of the filtering features, but that's one of the components that we ran into problems with. We don't use it as much anymore. This is one of the things that I'm trying to find out if Aruba does better.

For example, I like all of my iOS devices to go on one network so that if they try to do iOS updates, we have an Apple server online so that they can just pull the iOS updates from it instead of having them on other parts of the network. Also, we're a one-to-one school where we give laptops out, and I'd like to be able to block the old laptops from being able to access the network. That means that the students are forced to use their new laptop, as opposed to an older one.

It would be really helpful if there were a way that the access point could determine whether the client has an AC radio and if so, force it to try and connect to there first. As it is now, it lets the client determine how it wants to connect. This is the case with wireless in general, but it would be nice to have this option.

For how long have I used the solution?

We have been using Cisco Meraki Wireless LAN for approximately six years.

What do I think about the stability of the solution?

The only time we've had any issue at all is when the firmware upgrades don't automatically apply. You can set them to automatically apply, but you have to be really careful in a school setting, because you can't just say, "Oh yeah, I want to reboot this building." It would mean that the entire building will go down. This means that you have to schedule those a little bit differently. I always do it manually instead of automatically.

I wish it would let us do one access point at a time because then I could literally do a building. It doesn't let you do one at a time. It does let you schedule them as a network but doesn't let you pick a specific access point for a specific time.

What do I think about the scalability of the solution?

This is a product that scales pretty easily. We have about 1,200 people using it.

We have students and teachers and parents, and then, of course, we have staff members in general, and lots of different devices. One of the big things that I will challenge people at, and I don't think a lot of people realize this, but the challenge of some school networks is, especially for us, I'll use a final time, for example, is all of a sudden you have to have 850 to 900 people on the network at one time.

The exam starts now and all 850 students have to get on the network now. You don't see that any other school at that point in time. Kids come on, they join whenever, they've already got it on. You don't see that, but in those classes when they have to start exams, everybody has to hit that network and load a page now. Your network has to be able to be designed to handle that.

This is one of the reasons we've had to balance the wireless to make sure that we've been able to get good successful connections throughout the entire campus inside of every classroom. That way, no access points overloaded or the bandwidth is not overloaded. If you lose one in the middle, it's enough that it can withstand the fail over of another classroom in the middle of that type of exam.

It is this concept and design that has allowed us to sustain this system for more than five years without a problem.

How are customer service and technical support?

The technical support is pretty good the team is very knowledgeable. Normally it takes once or twice to get through to them or get to the right level, but other than that, it's really good. I would rate them an eight out of ten.

Which solution did I use previously and why did I switch?

We originally had Cisco and it was really costly. They eventually grew out of our price range in terms of the price of their equipment.

How was the initial setup?

The initial setup is pretty straightforward.

Which other solutions did I evaluate?

We evaluated Aruba but at the time, I didn't feel that they were quite there. They had just introduced some of the web-related products, and Meraki was already seasoned.

We are currently looking at other products, including those from Aruba and Cisco. This is because our licensing is about to expire and it's time to upgrade the access points in some of our buildings. 

What other advice do I have?

My advice for anybody who is considering this product is that you have to evaluate what your overall goal is. If you have a team that's going to monitor your network, that's not going to be there, especially if they're offsite, then you're going to have to do a web-based solution because that's the easiest way that they can help maintain it, versus an on-premise solution.

That narrows you down to a couple of different entities. Then, you just have to look at your features and what you like, from security measures to applications to structure. You have to find what fits the best.

I would definitely do an evaluation with any of them to make sure that they all fit within your confines.

In summary, this is a good product but there is always room for improvement.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1303344 - PeerSpot reviewer
Network Engineer at a tech company with 201-500 employees
Real User
Nov 4, 2020
Provides high-performance, next-generation deployment
Pros and Cons
  • "I really don't have any problems with the stability of the product."
  • "I use the product and I think that for what they're trying to achieve, there's nothing better."
  • "If there are advanced features that you can have enabled, they should allow users access to that in an easier manner."
  • "Because it's so easy for the common person to use, it has become less desirable for people who know the technology."

What is our primary use case?

We use it for our IoT devices in the office. It is currently our wireless solution for all devices that require wireless connectivity, for example, our IoT devices and our user's laptops and phones.

Within our organization, there are roughly 400 to 500 users, using this solution. Mostly
developers, editors, finance — everybody uses it.

Soon, we're making the switch to Aruba wireless.

How has it helped my organization?

Because it's so easy for the common person to use, It has become less desirable for people who know the technology. The funny thing is that Meraki does have the ability to allow you to do that because you're talking about stuff that is controller-based. 

That is very good for small to medium-sized businesses with somebody who doesn't have that kind of skill-set to troubleshoot their environment; however, it's frustrating for somebody that wants to actually configure certain things. You can't do it because there's no way that you can get into that without asking them for permission.

What is most valuable?

The fact that it's cloud-based is valuable because you don't have to have an actual physical controller in your location. That cuts down on space that you need, the redundancy, the power that you consume, how much it takes to cool down your server room, etc.

Because it's user-friendly, you can hand off some of the easier troubleshooting tasks to people that are not necessarily wireless engineers. You can hand it off to a desktop team, so that's helpful.

With other solutions, you have to configure the right guardrails to keep people from messing things up, but Meraki already has those guardrails in place. This is very frustrating for a competent engineer because then he doesn't have the ability to customize it the way he wants — it's a double-edged sword.

What needs improvement?

The advanced configuration makes it so that any user can enable some of these features without having to ask them for help. It's designed like this because their business model targets people with mid-range expertise.

I think Meraki's doing fine, but I had to leave them because I came from using Cisco before they bought Meraki — which gives you so many options that you can expand upon that it's absolutely mind-numbing. 

As you learn, you miss some of those features when you switch to something else. I did enjoy using Meraki and I would use it again, but I wouldn't be using it for a large office because they don't have the kind of manpower to properly administrate it.

If there are advanced features that you can have enabled, they should allow users access to that in an easier manner. 

For how long have I used the solution?

I have been using this solution for roughly four years.

What do I think about the stability of the solution?

I don't remember any outages that were caused by a loss of connection to the Meraki cloud controller. They can operate independently, which is good — they were stable. It has not been a chore or a very hard thing to work through. I really don't have any problems with the stability of the product. It's a good product, it's just not great for everybody.

What do I think about the scalability of the solution?

Because it is cloud-based, you don't have to worry about it. Once you deploy it, it's very easy. You could actually ship one to a remote office, have them plug it in and once it phones home, you register it, and then you can configure it. So in that regard, it's very easy to set up a remote office. It's very good that way.

How are customer service and technical support?

Their technical support is pretty good. Overall, I would give their support a rating of 8 out of ten.

They should expand their knowledge base online. I think a lot of problems could easily be solved if they had a better knowledge base.

Which solution did I use previously and why did I switch?

We were using a WLC wireless LAN controller. We stopped using that solution because we had just been purchased by another company that was using Meraki, so we just sort of moved it over against my wishes. 

How was the initial setup?

The initial setup was very straightforward. Our network engineer had it deployed in roughly one week.

What about the implementation team?

We deployed it ourselves. We read about it and then we implemented it. As I said, it's not very hard.

What other advice do I have?

Utilize the packet capture — I found that very helpful. Troubleshooting is one of the features that I found really helpful — day by day, trying to figure out what's going on. I think that people that are going to purchase it are looking for something really simple and something that works.

If I had to summarize Meraki, the biggest lesson that I learned while using it would be: simplicity has its costs.

Overall, on a scale from one to ten, I would give this solution a rating of eight.

It's a very good solution for small to medium-sized businesses that don't have the technical know-how to look for an enterprise-wide wireless solution. It's a great product for sub- enterprise solutions. It's also really good for hospitals and schools because of the easy deployment.

I use the product and I think that for what they're trying to achieve, there's nothing better.

Even though I'm moving to Aruba, I've seen and felt their wireless cloud-based controller system. I think that might be a little complicated for the average person. 

To take it to a rating of ten, there should be some more advanced features. I know that they have more stuff. You buy into the Meraki way, so to speak. You buy their switches, you buy their access points, everything starts to work a little bit better together; I never did that. I think that some of the stuff that I've even thought was making them better, they probably have already done. It's just that it wasn't for me. They should allow for some more granular configuration features that give people more control over their environment.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Danila Fradeani - PeerSpot reviewer
Strategie, Innovazione e Customer Experience – Analytics & Customer Experience (CEX) Manager at Telecom Italia
Real User
Jul 22, 2020
Secure internet access with good technical support, but management needs to be simplified
Pros and Cons
  • "The most valuable feature is the technology of the security that is offered."
  • "We use this product for the branch network connecting with the core application in the data centers of our main customers, providing Wi-Fi and secured internet connections for the customer branch as an entry point to excel in other value-added services, since connectivity is the base of our internet provider service."
  • "In the next release, I would like to see the central control plane have the flexibility to control and distribute policies to all LAN networks, balance the traffic, and the performance based on application monitoring."
  • "Technical support is good, but not easy to access and the technology is not open. It is very proprietary."

What is our primary use case?

We use this product for the branch network connecting with the core application in the data centers of our main customers. 

We provide a Wi-Fi, secured internet connection for the customer branch.

This is an entry point to excel in other value-added services. 

Connectivity is the base of our internet provider service.

What is most valuable?

The most valuable feature is the technology of the security that is offered.

What needs improvement?

The connection to the internet via Wi-Fi, for external people who frequent the customer branch, needs improvement.

In the next release, I would like to see the central control plane have the flexibility to control and distribute policies to all LAN networks, balance the traffic, and the performance based on application monitoring.

For how long have I used the solution?

I have been using this solution for approximately three or four months.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

This is not an area that I have explored as I am not a project specialist, but we would like to increase our usage.

We have approximately 300 users.

How are customer service and technical support?

Technical support is good, but not easy to access and the technology is not open. It is very proprietary.

Which solution did I use previously and why did I switch?

We have to have a variety of solution vendors in our portfolio. Currently, we have Aruba, Huawei, and Fortinet.

We will be increasing our vendors to include others to enlarge our portfolio.

Aruba is better for radio performance coverage, and it's easier. Meraki is more secure.

How was the initial setup?

The initial setup is quite complex.

We have a team of six or seven internal members, plus the system integrator to maintain this solution.

What about the implementation team?

We used a systems integrator selected by Meraki.

What's my experience with pricing, setup cost, and licensing?

This solution is quite costly and there are costs in addition to the licensing fees.

Depending on the preference of the customer, we have some monthly or yearly licenses.

What other advice do I have?

This is a product I can recommend to others.

I would rate this solution a six out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
IT Manager at a real estate/law firm with 201-500 employees
Real User
Mar 29, 2024
Provides a reliable portal and a straightforward setup process
Pros and Cons
  • "It makes the process much easier by providing visibility and centralized control over the network."
  • "The issue primarily revolves around failure to renew the license on time, leading to service termination."

What needs improvement?

One significant area for improvement with the Cisco Meraki Wireless LAN solution lies in its licensing model. The issue primarily revolves around failure to renew the license on time, leading to service termination.

What do I think about the stability of the solution?

I rate the platform's stability a ten out of ten.

What do I think about the scalability of the solution?

It is a scalable platform. We have deployed 60 access points across our organization.

How was the initial setup?

The initial setup was straightforward and seamless.

What's my experience with pricing, setup cost, and licensing?

The product is expensive. I rate the pricing a nine out of ten.

What other advice do I have?

Using the Meraki portal has significantly streamlined network management tasks. It makes the process much easier by providing visibility and centralized control over the network.

It has primarily addressed reliability concerns related to aging equipment. It has yet to improve operational efficiency, but it has stabilized the environment from an IT perspective.

The feature that I find most beneficial for our networking needs, especially wireless networking, is the portal's reliability and accessibility.

I recommend it to others and rate it a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer892056 - PeerSpot reviewer
Technical Services Manager at a tech services company with 11-50 employees
MSP
Mar 18, 2024
The tool offers integration capabilities, but the licensing model needs improvement
Pros and Cons
  • "With Cisco products and third-party products, integration of Cisco Meraki Wireless LAN is good."
  • "The product doesn't effectively do its job anymore since some issues crop up in it once you run out of your subscription licensing...Improvements are needed in the licensing part of the tool."

What is our primary use case?

I haven't personally recommended the product to my company's customers. Many of my company's customers use Cisco Meraki Wireless LAN at corporate levels where wireless LANs are needed.

What is most valuable?

I am not a big fan of Cisco Meraki Wireless LAN. Based on my company's customers' opinions, I feel that the best feature of the product stems from the fact that it serves as an actual cloud management platform and the ease of deployment it offers.

What needs improvement?

The thing that concerns me the most about the product is that, with a lot of our other customers, the platform's behavior once its licensing runs out. The product doesn't effectively do its job anymore since some issues crop up in it once you run out of your subscription licensing. Once customers run out of subscriptions, they could end up with a non-functional environment, an area of concern.

Overall, Cisco Meraki Wireless LAN is an easy platform to use. I think it would be good if the tool provided a perpetual licensing option, even if it has a limited set of features. If you went back to a basic set of features or something available on a perpetual basis, it would probably be the single biggest improvement in the solution.

Improvements are needed in the licensing part of the tool. The predominant reason why I don't recommend the tool to others is because it puts a large onus on the customer in terms of the tool's operational expenditure year on year. A lot of the customers my company works with want some flexibility and want to stop a product's use after the fourth or fifth year. If customers plan to implement a tool today, they are forecast to replace it in the upcoming four or five years. Having a tool that doesn't lock customers into subscriptions during a time when they want to switch to other products would be great.

For how long have I used the solution?

I have been using Cisco Meraki Wireless LAN for four to five years. My company is a reseller of Cisco Meraki.

What do I think about the scalability of the solution?

From a scalability perspective, I think the tool is incredibly scalable. I assisted one of our company's customers, which is a global supermarket chain, in an evaluation, which included Cisco Meraki and the wireless component, during which, for the first time, I was exposed to the true scalability feature of the platform. Scalability-wise, I rate the solution a ten out of ten.

Which other solutions did I evaluate?

Compared to Cisco Meraki Wireless LAN, I recommend products like RUCKUS and HPE Aruba Networking. Considering customers who largely use Fortinet infrastructure, I would also recommend switches and firewalls from Fortinet.

Apart from the advantages offered by the product other than Cisco Meraki in areas like licensing model, from Fortinet's perspective, I like the product's ability to offer a single pane of glass, so it has a single vendor. RUCKUS and HPE are normally deployed due to the RF capabilities it offers. My company did quite a detailed RF study four or five years ago, and HPE and RUCKUS stood out quite well. RUCKUS has adaptive antenna technology. What holds back RUCKUS is that it has been acquired multiple times over the last six or seven years. CommScope is rebranding a lot of the switches under RUCKUS, which is something my company is interested in seeing and observing how that pans out over the next few years.

What other advice do I have?

The cloud management aspect of Cisco Meraki has improved our company's customer's administrative efficiency in some cases, while in some other cases, it hasn't. Depending upon whether or not the tool integrates the switching and SASE aspects as well, I had a few customers whom I had to split apart due to some of the tool's features not being visible once you opt for the product's unified infrastructure model.

With Cisco products and third-party products, integration of Cisco Meraki Wireless LAN is good. The tool doesn't have a lot of integrations that are necessarily native. I think that a lot of the larger infrastructure providers offer the same integration features as Cisco Meraki Wireless LAN since such a solution brings on additional products through acquisition, and true integration processes take time.

Speaking about how the tool's specific security features strengthened our company's customer network defense, I would say that I am not a fan of the product as a security platform. MS Switch Access Policies (802.1X) and NAC are good areas in the product, especially if you integrate with Cisco's platform. I won't usually use the product as a layer 3 boundary.

With the current models offered by the product, it is not a solution that my company recommends to others. If our company's customer already has a large Meraki deployment in place, we recommend it for continuity's sake. The product is not normally something our company would encourage others to use, but if there are additional facilities, we recommend it.

I rate the product a six out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Administrator at SOURTHERN WAVES Solution
MSP
Mar 18, 2024
A wireless solution for LAN connectivity with easy setup
Pros and Cons
  • "Integrating with the router, firewall, and Wireless Controller is advantageous."
  • "The solution could be cheaper."

What is most valuable?

The Cisco Meraki Wireless LAN is hosted on the cloud. Users enjoy all the features available on the platform, and it facilitates seamless communication for our business operations. Integrating with the router, firewall, and Wireless Controller is advantageous.

What needs improvement?

The solution could be cheaper.

For how long have I used the solution?

I have been using Cisco Meraki Wireless LAN for more than 2 years.

What do I think about the stability of the solution?

The product is stable. It is working well.

What do I think about the scalability of the solution?

The solution’s scalability is good.

Around 20 customers are using this solution.

How are customer service and support?

Technical support is good.

How was the initial setup?

The initial setup is easy and takes 10-30 minutes with zero IP deployment.

It also depends on the customer's requirements. Whether it's a small or large project, the system can accommodate various sizes. LAN configurations have been implemented for better connectivity. One employee can do the deployment.

What was our ROI?

There are two values, but the first one is that the network demands more. However, the current value lies in using advanced technology. Additionally, its ease of use and deployment facilitates creating a profile of a beneficial customer.

What's my experience with pricing, setup cost, and licensing?

The market is competitive. Customers do not have much money to invest. However, we have a new solution. We are looking for McAfee share.

In Vietnam, the license policy is yearly, which could be one year, three years, or five years.

What other advice do I have?

Overall, I rate the solution a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Namra Saif - PeerSpot reviewer
IT Sales Engineer at Comstar - Information Systems Associates Ltd.
Real User
Top 5
Mar 18, 2024
Offers flexibility and a centralized dashboard
Pros and Cons
  • "The product offers HA solutions and redundancy features to ensure reliable operations."
  • "There needs to be some work done on security because, with time, some viruses may emerge that one may not know about."

What is our primary use case?

I have sold Cisco Meraki Wireless LAN in Pakistan's market since its cloud management features are good.

The product is useful for security purposes, specifically network security or to secure a network. It is useful for our company's clients who want to secure their network over the cloud. The product helps to manage your network centrally.

How has it helped my organization?

The product offers solutions for businesses ranging from small to large companies. The product offers HA solutions and redundancy features to ensure reliable operations. Some products don't offer the aforementioned features. The tool offers products for small businesses and large enterprises, with high availability and redundancy features.

What needs improvement?

There needs to be some work done on security because, with time, some viruses may emerge that one may not know about. The tool provides basic security features for VPNs like IPS and IDS. The tool should have its own lab where engineers can work on new viruses or upcoming and undefined viruses.

For how long have I used the solution?

I have been using Cisco Meraki Wireless LAN for more than two years. I am a seller of the product.

What do I think about the stability of the solution?

The product's stability is good. The product can improve in the area of security. The switches provided by the product are good and are commonly used in Pakistan. There is also demand for used switches in Pakistan. In Pakistan, businesses cannot afford new switches, or they face some import-related issues when it comes to products like the Cisco Meraki Wireless LAN. Pakistan market has a few network switches in stock as a backup. In terms of network switches, the tool is good, and I rate it an eight and a half out of ten. In terms of security, the product needs to improve.

Stability-wise, I rate the solution an eight out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution an eight out of ten.

If I compare the other brands in the market, like Sangfor or Sophos, with Cisco in terms of security, I see that Cisco is not a part of the Gartner Report. Cisco is deployed in multinational companies and not in small to mid-sized organizations.

How are customer service and support?

The solution's technical support is good. Through Google, you can get support from the product's community website, on which you can reach out to comments to help you deal with the areas where you are stuck with the product.

How was the initial setup?

The product's initial setup phase is not complex. It is quite easy to configure or deploy it due to its simple and centralized backbone.

The solution is deployed on the cloud model.

The deployment process is easy since you just need to connect the firewall. You can log in to Cisco portal and put in your password and user information, after which it opens your dashboard. You can configure whatever policy you want to implement and use it as per your requirements. You can activate your license by simply putting in the license key. If you face any issues with the tool, you can open a ticket with Cisco's support team or approach resellers. I also help people who face issues with the product. I can align my technical team to help those who have issues with the tool.

Which other solutions did I evaluate?

Against Cisco Meraki Wireless LAN, I offer tools like Sangfor and Sophos. Many of my company's customers opt for Sophos, considering its visibility in the Gartner Report.

What other advice do I have?

only sold a few Cisco Meraki Wireless LANs in the market. My company's clients had asked me about the specific models of the product, and I had them in stock, so I sold them without having to convince them or tell them the technical features of the tool. My company's clients already know about the product via its website and how easy it is to integrate and use the scalability features. My company's clients are also aware of the tool's subscription and base licensing that Cisco offers. As I am a salesperson, I don't think it's difficult to convince IT people to use the tool since they already know about Cisco. It is a positive thing how Cisco has captured the market.

The most valuable feature of the product for network management stems from the fact that the product is flexible, has a centralized dashboard, and offers a yearly subscription-based licensing model and support while being scalable, reliable, and cloud-centric. The tool is already popular in the market.

The tool's analytics are quite capable of securing a user's network, and the insights from Cisco Meraki ITM are good as they allow organizations to get valuable insights in areas like visitor behavior, traffic patterns, and device presence in an environment. There are a lot of resellers that deal in Cisco, so its availability is not difficult.

In terms of the tool's built-in security features, VPN capabilities are quite good. Intrusion detection systems and intrusion prevention systems (IPS) can filter out malicious content and offer advanced security features. The product can offer protection against malware and offer a threat intelligence platform. The tool provides basic features that can be used as default or built-in functionalities.

Considering the technical support and security features, I recommend the product to those who plan to use it.

The scalability of the tool aligns with my organization's goals.

I rate the overall tool out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
AlanChan5 - PeerSpot reviewer
Pre-Sales Consultant at Tconnex
Reseller
Jan 11, 2024
A stable solution that is easy to deploy and has an excellent management console
Pros and Cons
  • "The management console is valuable."
  • "Cisco Meraki is easier to deploy than other tools."
  • "Cisco Meraki must improve the integration between its own family of products."
  • "The solution is limited to Meraki products. It does not extend to Catalyst products."

What is most valuable?

The management console is valuable. It helps manage everything.

What needs improvement?

The solution is limited to Meraki products. It does not extend to Catalyst products. Our customers have a mixture of Catalyst and Meraki products. They cannot manage Catalyst products. Cisco Meraki must improve the integration between its own family of products. It is a disadvantage.

For how long have I used the solution?

I have been using the solution for two to three years.

What do I think about the stability of the solution?

The tool is stable. It is quite good.

Which solution did I use previously and why did I switch?

We work with products like Ruckus, ExtremeCloud, and Aruba Central. Cisco Meraki is easier to deploy than other tools. Cisco Meraki supports both wireless products and switches.

What's my experience with pricing, setup cost, and licensing?

For some customers, Cisco is not the first choice when it comes to pricing. The solution is pretty expensive.

What other advice do I have?

I am a reseller. Overall, I rate the tool an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Buyer's Guide
Download our free Cisco Meraki Wireless LAN Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2026
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Wireless LAN
Buyer's Guide
Download our free Cisco Meraki Wireless LAN Report and get advice and tips from experienced pros sharing their opinions.