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Gordon Maclean - PeerSpot reviewer
Director at Probado Limited
Real User
Top 20
Provides a seamlessly integrated, cloud-managed solution with excellent scalability, stability, and high-quality performance
Pros and Cons
  • "The primary value lies in the ease of configuration; these products seamlessly integrate, and work well together."
  • "It is not a budget-friendly solution."

What is our primary use case?

The majority of our Meraki sales focus on advising and implementing robust networks. In some instances, we complement these setups by incorporating Meraki switches into the infrastructure.

What is most valuable?

It is highly effective and user-friendly. The primary value lies in the ease of configuration; these products seamlessly integrate, and work well together. Deployment is straightforward and hassle-free.

What needs improvement?

It is not a budget-friendly solution. If, for instance, you invest in Meraki access points with five-year licensing keys, a significant downside is that once that licensing period expires, the devices cease to function unless you either renew the licenses or replace the hardware.

For how long have I used the solution?

We have been working with it for approximately ten years.

Buyer's Guide
Cisco Meraki Wireless LAN
June 2025
Learn what your peers think about Cisco Meraki Wireless LAN. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,632 professionals have used our research since 2012.

What do I think about the stability of the solution?

It consistently maintains stability, ensuring a reliable and robust performance for our network infrastructure. I would rate it nine out of ten.

What do I think about the scalability of the solution?

It offers excellent scalability, making it well-suited for medium-sized businesses like ours, with approximately ten clients. I would rate it nine out of ten.

How are customer service and support?

I would rate its customer service and support nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was straightforward. I would rate it nine out of ten.

What about the implementation team?

The deployment time varies, contingent on factors such as network size and complexity. Generally, assuming the access points are already in place, you can deploy around five access points in a couple of hours. This estimate considers a straightforward setup where the cabling is pre-installed, and the configuration process involves mounting the devices. However, the actual time may extend to three hours or more for more intricate networks with additional considerations like VLANs and user policies. Typically, we begin by ensuring the client has network points in the desired locations for the access devices, a responsibility that lies with them. We then proceed to configure the devices before they are sent to the site. An engineer is dispatched to install the access points, conduct network testing, and finalize the setup. To assess network coverage, our engineers employ software during on-site walks. The process involves creating a heat map, which is initially loaded onto the site to plan the optimal placement of access points. We share this anticipated coverage model with the client, keeping them informed about the expected outcomes. While we can't guarantee absolute accuracy due to factors like wall construction details, we work closely with the client to align their expectations. Following the installation, we use additional software tools to verify the actual coverage and performance, ensuring the client has a clear understanding of their investment.

What's my experience with pricing, setup cost, and licensing?

The pricing is on the higher side. I would rate it eight out of ten. While it may be relatively expensive, Cisco Meraki Wireless LAN justifies its cost with its high-quality features and performance.

What other advice do I have?

My advice is to thoroughly assess and plan the placement of access points in your network. Planning is the key. Overall, I would rate it nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. MSP
PeerSpot user
Rohit Ghorpade - PeerSpot reviewer
Cloud network engineer at Bajaj Allianz General Insurance Co. Ltd.
Real User
Top 5Leaderboard
A cloud-managed, scalable, and user-friendly solution complemented by fast and knowledgeable tech support, seamless deployment, and a centralized dashboard for efficient management
Pros and Cons
  • "The most valuable features include key elements like creating SSIDs, networking configurations, and the ability to manage all devices through a single console."
  • "The pricing structure could be improved."

What is our primary use case?

We use it for our office's wireless solution, allowing employees to connect to Wi-Fi within the office environment.

What is most valuable?

The most valuable features include key elements like creating SSIDs, networking configurations, and the ability to manage all devices through a single console.

What needs improvement?

The pricing structure could be improved.

For how long have I used the solution?

We have been using it for approximately two years.

What do I think about the stability of the solution?

If my internet connection experiences disruptions, the Meraki registration on the internet goes offline, causing the device to also go offline. I would rate the stability nine out of ten.

What do I think about the scalability of the solution?

It's highly scalable, receiving a perfect rating of ten out of ten. It is extensively used by over ten thousand users.

How are customer service and support?

The technical support is prompt, knowledgeable, and customer-friendly.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

The deployment is quick and straightforward, requiring minimal time and effort. We simply need to configure the IP and default gateway. The implementation strategy depends on our business needs and the modifications or deployments we undertake, whether it's for production or office use. 
Seven individuals are responsible for managing all the information.

What's my experience with pricing, setup cost, and licensing?

The license is based on an annual subscription. It is a relatively expensive solution compared to traditional network alternatives.

What other advice do I have?

Overall, I would rate it nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Cisco Meraki Wireless LAN
June 2025
Learn what your peers think about Cisco Meraki Wireless LAN. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,632 professionals have used our research since 2012.
It manager at MMA2
Reseller
Easy-to-deploy product with good technical support services
Pros and Cons
  • "It's easy to manage and provides a clear network view, allowing efficient navigation down to the network details."
  • "The product's coverage area could be expanded. It would help ensure better connectivity."

What is our primary use case?

Our primary use case for the Cisco Meraki Wireless LAN solution is providing Internet access, particularly for guests and remote environments. It enables us to implement controls such as a hospitality landing page for guest authentication, enhancing security and user experience.

What needs improvement?

The product's coverage area could be expanded. It would help ensure better connectivity.

For how long have I used the solution?

We have been using Cisco Meraki Wireless LAN for three months.

What do I think about the stability of the solution?

I rate the platform's stability seven out of ten. Sometimes, there might be network outages or power shortages. The SSID remains safe; however, you may need to switch off your Wi-Fi and switch it back on the network to resolve connectivity issues.

What do I think about the scalability of the solution?

The scalability is quite satisfactory. I rate it around seven or eight, but not a perfect ten. I have deployed it for over 150 users.

How are customer service and support?

The technical support services are good.

How would you rate customer service and support?

Positive

How was the initial setup?

The product is easy to deploy. It took a few minutes to complete.

What's my experience with pricing, setup cost, and licensing?

The platform is highly priced. We have purchased its five-year license.

What other advice do I have?

Cisco Meraki Wireless LAN is quite helpful in supporting remote work environments. It's easy to manage and provides a clear network view, allowing efficient navigation down to the network details.

The most useful feature is the ability to determine and control traffic flow. Additionally, the reporting features are valuable. Since I manage the system through the cloud setup, the cloud management feature is quite easy to use. It has a network efficiency of 60%. The platform is stable and easy to deploy.

I rate it an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Sanjeewa Dannangoda - PeerSpot reviewer
Vice President - Infrastructure and Operations at National Institute of Business Management (Sri Lanka)
Real User
Top 10
Provides good features like bandwidth shaping, URL filtering, and group policy configuration
Pros and Cons
  • "We use the solution's bandwidth shaping, URL filtering, and group policy configuration features."
  • "The solution’s pricing could be improved."

What is our primary use case?

We use Cisco Meraki Wireless LAN for wireless networks.

What is most valuable?

We use the solution's bandwidth shaping, URL filtering, and group policy configuration features.

What needs improvement?

The solution’s pricing could be improved.

For how long have I used the solution?

I have been using Cisco Meraki Wireless LAN for six months.

What do I think about the stability of the solution?

I rate the solution ten out of ten for stability.

What do I think about the scalability of the solution?

The solution's scalability is limitless and can meet our organization's growth. Around 200 users are using the solution in our organization.

I rate the solution ten out of ten for scalability.

How was the initial setup?

The solution’s initial setup is easy.

What about the implementation team?

Two people deployed Cisco Meraki Wireless LAN in our organization within a few hours.

What's my experience with pricing, setup cost, and licensing?

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten.

What other advice do I have?

We use the solution to support the IT workforce in the wireless network. The solution has simplified management and seamless connectivity. The solution provides security from viruses and reduces my bandwidth overhead.

We have two types of monitoring. We use a third-party tool to monitor my entire network. In the Meraki dashboard, we use Meraki monitoring for the wireless client. Cisco Meraki Wireless LAN is deployed on the cloud in our organization. I would recommend Cisco Meraki Wireless LAN to other users.

Overall, I rate the solution ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sairam Prem Vangala - PeerSpot reviewer
Technical Support Operations Manager at a financial services firm with 10,001+ employees
Real User
Top 10
An user-end connectivity solution that provides an overview of user analytics in its dashboard
Pros and Cons
  • "The tool's most valuable feature is report generation. Its dashboard helps me a lot with user analytics."
  • "Despite being enabled, I've encountered an issue where the alert main dashboard fails to detect when any of the devices go down. Hence, the tool's notification feature should improve. We have also faced issues with integration."

What is our primary use case?

We use the solution for user-end connectivity. 

What is most valuable?

The tool's most valuable feature is report generation. Its dashboard helps me a lot with user analytics.

What needs improvement?

Despite being enabled, I've encountered an issue where the alert main dashboard fails to detect when any of the devices go down. Hence, the tool's notification feature should improve. We have also faced issues with integration. 

For how long have I used the solution?

I have been using the product for five years. 

What do I think about the stability of the solution?

I rate the product's stability a ten out of ten. 

What do I think about the scalability of the solution?

I rate Cisco Meraki Wireless LAN's scalability a nine out of ten. My company has three users. 

How are customer service and support?

Cisco Meraki Wireless LAN's tech support is problematic and takes time to respond. We don't even have contact numbers. 

How was the initial setup?

Cisco Meraki Wireless LAN's deployment is simple. 

What's my experience with pricing, setup cost, and licensing?

Cisco Meraki Wireless LAN's pricing is high. 

What other advice do I have?

I rate the product a nine out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
JUANARIAS - PeerSpot reviewer
Administrative Assistant at a consumer goods company with 51-200 employees
Real User
Top 10
Easy-to-scale product with a valuable cloud management feature
Pros and Cons
  • "It enables quick deployment within all branches for the users."
  • "In some cases, they could include enhanced features in the product, such as a firewall console and traffic analysis."

What is our primary use case?

We use the product to manage three SSIDs catering to different network traffic.

What is most valuable?

Cisco Meraki Wireless LAN has a valuable cloud management feature. It is easy to manage and monitor cloud activities. It enables quick deployment within all branches for the users. It provides great performance even in 0℃ temperatures in some places.

What needs improvement?

In some cases, they could include enhanced features in the product, such as a firewall console and traffic analysis.

For how long have I used the solution?

We have been using Cisco Meraki Wireless LAN for three years.

What do I think about the stability of the solution?

We encounter some issues related to DNS resolution once or twice a year. However, the stability works fine for almost 99% of the time.

What do I think about the scalability of the solution?

The platform is easy and quick to scale. We can add up devices on SSIDs for every configuration or node.

How are customer service and support?

We never contacted Cisco's technical support team directly. We receive services from an authorized partner.

Which solution did I use previously and why did I switch?

We previously used Fortinet APs integrated with their UTM solution for security. It provides an efficient integration.

How was the initial setup?

It is easy to set up, and we take assistance from a third-party engineer to execute the process. It takes a few hours to complete.

What about the implementation team?

We take help from contractors. They assist us with any queries during implementation.

What was our ROI?

Cisco Meraki Wireless provides 20 ports and other components like switches at half the price of Aruba HP for the same features.

What's my experience with pricing, setup cost, and licensing?

The platform is expensive. Its licenses for 20 ports cost around $1000, including one year of support services.

What other advice do I have?

I rate Cisco Meraki Wireless LAN a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PRASHANTNAGARAJ - PeerSpot reviewer
IT Manager at Amagi
Real User
Top 10
Has an easy-to-use controller feature, but its network analysis feature needs improvement
Pros and Cons
  • "The product's cloud controller is easy to use."
  • "It lags a bit in providing reports for Wi-Fi performance."

What is most valuable?

The product's cloud controller is easy to use. 

What needs improvement?

The product's features for network analysis need improvement. It lags a bit in providing reports for Wi-Fi performance. Additionally, they should offer a higher-end firewall.

For how long have I used the solution?

We have been using Cisco Meraki Wireless LAN for more than seven years.

What do I think about the stability of the solution?

I rate Cisco Meraki Wireless LAN's stability a seven out of ten.

What do I think about the scalability of the solution?

We have 800 Cisco Meraki Wireless LAN users in our organization. I rate its scalability an eight out of ten.

Which solution did I use previously and why did I switch?

We have used Cisco Aironet and Ruckus products before. Later, we switched to Cisco Meraki Wireless LAN as we wanted more control of remote office administration. We are a small company that administers switches, configuration, and backup remotely. In comparison, the traditional Cisco switches need upgrading firmware.

How was the initial setup?

I rate the initial setup process an eight out of ten. It takes 30 minutes to configure it and around two hours to complete the installation. We connect the switch to the LAN, which is already connected to the Internet. Once the device is seen on the Meraki portal, we configure it from there.

What was our ROI?

The product generates a return on investment for us.

What's my experience with pricing, setup cost, and licensing?

Cisco Meraki Wireless LAN is expensive. I rate its pricing an eight out of ten.

What other advice do I have?

I rate Cisco Meraki Wireless LAN a seven out of ten. I advise others to configure the product and then utilize the plug-and-play functionality.

It has limitations for pricing and supply of material. It takes around four months to be delivered. It is very time-consuming.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PAUL OMANGA - PeerSpot reviewer
ICT officer at FAO
Real User
Robust with good connectivity and decent pricing
Pros and Cons
  • "The graphic user interface is very nice."
  • "We'd like to have better mapping to showcase low-coverage areas."

What is our primary use case?

We primarily use the solution for wireless connectivity for our wireless network.

What is most valuable?

The connectivity is very good. 

It's a robust, stable solution. We haven't had any issues at all.

The graphic user interface is very nice. It makes using it very easy.

The product is simple to manage. 

It is not too expensive. 

The setup is easy.

It is stable.

The solution can scale. 

What needs improvement?

I don't really need any changes to be made. 

It may be expensive for smaller setups.

We'd like to have better mapping to showcase low-coverage areas. 

For how long have I used the solution?

This is a recent installation. We did this installation towards the end of last year. We've used it for less than one year.

What do I think about the stability of the solution?

The solution is stable and reliable. There are no bugs or glitches, and it doesn't crash or freeze. I'd rate the stability ten out of ten. 

What do I think about the scalability of the solution?

The solution can scale. That said, I've never reached the limit of our deployment. We haven't tested the scalability too much. 

We have about 100 users in our office.

We do not have plans to increase usage. We may decrease the number. 

How are customer service and support?

We've never contacted technical support. 

Which solution did I use previously and why did I switch?

We previously upgraded from Cisco's 2500 series. 

How was the initial setup?

The initial setup is straightforward. However, it is a global configuration and handled by another unit. I did not set it up myself. We got it out of the box and just needed to put it up. My understanding is that it would be relatively easy to set up. 

While it is on-premises, it does have some cloud reporting features. 

We received the solution partially configured. Therefore, I cannot speak of the setup process from end to end. 

We have four members in IT in our office and are supported by a bigger team at our company's headquarters. 

What's my experience with pricing, setup cost, and licensing?

The cost isn't too high for an enterprise setup. 

We pay a license for three years for support and maintenance. 

What other advice do I have?

While I would recommend ht eh solution to others, it does depend on the environment and usage. If it is a small setup, there are other options that are less expensive. Meraki works well in an enterprise environment. 

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Cisco Meraki Wireless LAN Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
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Buyer's Guide
Download our free Cisco Meraki Wireless LAN Report and get advice and tips from experienced pros sharing their opinions.