Cisco Meraki Wireless LAN Reviews

I haven't personally recommended the product to my company's customers. Many of my company's customers use Cisco Meraki Wireless LAN at corporate levels where wireless LANs are needed.

I am not a big fan of Cisco Meraki Wireless LAN. Based on my company's customers' opinions, I feel that the best feature of the product stems from the fact that it serves as an actual cloud management platform and the ease of deployment it offers.

The thing that concerns me the most about the product is that, with a lot of our other customers, the platform's behavior once its licensing runs out. The product doesn't effectively do its job anymore since some issues crop up in it once you run out of your subscription licensing. Once customers run out of subscriptions, they could end up with a non-functional environment, an area of concern.

Overall, Cisco Meraki Wireless LAN is an easy platform to use. I think it would be good if the tool provided a perpetual licensing option, even if it has a limited set of features. If you went back to a basic set of features or something available on a perpetual basis, it would probably be the single biggest improvement in the solution.

Improvements are needed in the licensing part of the tool. The predominant reason why I don't recommend the tool to others is because it puts a large onus on the customer in terms of the tool's operational expenditure year on year. A lot of the customers my company works with want some flexibility and want to stop a product's use after the fourth or fifth year. If customers plan to implement a tool today, they are forecast to replace it in the upcoming four or five years. Having a tool that doesn't lock customers into subscriptions during a time when they want to switch to other products would be great.

I have been using Cisco Meraki Wireless LAN for four to five years. My company is a reseller of Cisco Meraki.

From a scalability perspective, I think the tool is incredibly scalable. I assisted one of our company's customers, which is a global supermarket chain, in an evaluation, which included Cisco Meraki and the wireless component, during which, for the first time, I was exposed to the true scalability feature of the platform. Scalability-wise, I rate the solution a ten out of ten.

Compared to Cisco Meraki Wireless LAN, I recommend products like RUCKUS and HPE Aruba Networking. Considering customers who largely use Fortinet infrastructure, I would also recommend switches and firewalls from Fortinet.

Apart from the advantages offered by the product other than Cisco Meraki in areas like licensing model, from Fortinet's perspective, I like the product's ability to offer a single pane of glass, so it has a single vendor. RUCKUS and HPE are normally deployed due to the RF capabilities it offers. My company did quite a detailed RF study four or five years ago, and HPE and RUCKUS stood out quite well. RUCKUS has adaptive antenna technology. What holds back RUCKUS is that it has been acquired multiple times over the last six or seven years. CommScope is rebranding a lot of the switches under RUCKUS, which is something my company is interested in seeing and observing how that pans out over the next few years.

The cloud management aspect of Cisco Meraki has improved our company's customer's administrative efficiency in some cases, while in some other cases, it hasn't. Depending upon whether or not the tool integrates the switching and SASE aspects as well, I had a few customers whom I had to split apart due to some of the tool's features not being visible once you opt for the product's unified infrastructure model.

With Cisco products and third-party products, integration of Cisco Meraki Wireless LAN is good. The tool doesn't have a lot of integrations that are necessarily native. I think that a lot of the larger infrastructure providers offer the same integration features as Cisco Meraki Wireless LAN since such a solution brings on additional products through acquisition, and true integration processes take time.

Speaking about how the tool's specific security features strengthened our company's customer network defense, I would say that I am not a fan of the product as a security platform. MS Switch Access Policies (802.1X) and NAC are good areas in the product, especially if you integrate with Cisco's platform. I won't usually use the product as a layer 3 boundary.

With the current models offered by the product, it is not a solution that my company recommends to others. If our company's customer already has a large Meraki deployment in place, we recommend it for continuity's sake. The product is not normally something our company would encourage others to use, but if there are additional facilities, we recommend it.

I rate the product a six out of ten.

The Cisco Meraki Wireless LAN is hosted on the cloud. Users enjoy all the features available on the platform, and it facilitates seamless communication for our business operations. Integrating with the router, firewall, and Wireless Controller is advantageous.

The solution could be cheaper.

I have been using Cisco Meraki Wireless LAN for more than 2 years.

The product is stable. It is working well.

The solution’s scalability is good.

Around 20 customers are using this solution.

Technical support is good.

The initial setup is easy and takes 10-30 minutes with zero IP deployment.

It also depends on the customer's requirements. Whether it's a small or large project, the system can accommodate various sizes. LAN configurations have been implemented for better connectivity. One employee can do the deployment.

There are two values, but the first one is that the network demands more. However, the current value lies in using advanced technology. Additionally, its ease of use and deployment facilitates creating a profile of a beneficial customer.

The market is competitive. Customers do not have much money to invest. However, we have a new solution. We are looking for McAfee share.

In Vietnam, the license policy is yearly, which could be one year, three years, or five years.

Overall, I rate the solution a ten out of ten.

I have sold Cisco Meraki Wireless LAN in Pakistan's market since its cloud management features are good.

The product is useful for security purposes, specifically network security or to secure a network. It is useful for our company's clients who want to secure their network over the cloud. The product helps to manage your network centrally.

The product offers solutions for businesses ranging from small to large companies. The product offers HA solutions and redundancy features to ensure reliable operations. Some products don't offer the aforementioned features. The tool offers products for small businesses and large enterprises, with high availability and redundancy features.

There needs to be some work done on security because, with time, some viruses may emerge that one may not know about. The tool provides basic security features for VPNs like IPS and IDS. The tool should have its own lab where engineers can work on new viruses or upcoming and undefined viruses.

I have been using Cisco Meraki Wireless LAN for more than two years. I am a seller of the product.

The product's stability is good. The product can improve in the area of security. The switches provided by the product are good and are commonly used in Pakistan. There is also demand for used switches in Pakistan. In Pakistan, businesses cannot afford new switches, or they face some import-related issues when it comes to products like the Cisco Meraki Wireless LAN. Pakistan market has a few network switches in stock as a backup. In terms of network switches, the tool is good, and I rate it an eight and a half out of ten. In terms of security, the product needs to improve.

Stability-wise, I rate the solution an eight out of ten.

Scalability-wise, I rate the solution an eight out of ten.

If I compare the other brands in the market, like Sangfor or Sophos, with Cisco in terms of security, I see that Cisco is not a part of the Gartner Report. Cisco is deployed in multinational companies and not in small to mid-sized organizations.

The solution's technical support is good. Through Google, you can get support from the product's community website, on which you can reach out to comments to help you deal with the areas where you are stuck with the product.

The product's initial setup phase is not complex. It is quite easy to configure or deploy it due to its simple and centralized backbone.

The solution is deployed on the cloud model.

The deployment process is easy since you just need to connect the firewall. You can log in to Cisco portal and put in your password and user information, after which it opens your dashboard. You can configure whatever policy you want to implement and use it as per your requirements. You can activate your license by simply putting in the license key. If you face any issues with the tool, you can open a ticket with Cisco's support team or approach resellers. I also help people who face issues with the product. I can align my technical team to help those who have issues with the tool.

Against Cisco Meraki Wireless LAN, I offer tools like Sangfor and Sophos. Many of my company's customers opt for Sophos, considering its visibility in the Gartner Report.

only sold a few Cisco Meraki Wireless LANs in the market. My company's clients had asked me about the specific models of the product, and I had them in stock, so I sold them without having to convince them or tell them the technical features of the tool. My company's clients already know about the product via its website and how easy it is to integrate and use the scalability features. My company's clients are also aware of the tool's subscription and base licensing that Cisco offers. As I am a salesperson, I don't think it's difficult to convince IT people to use the tool since they already know about Cisco. It is a positive thing how Cisco has captured the market.

The most valuable feature of the product for network management stems from the fact that the product is flexible, has a centralized dashboard, and offers a yearly subscription-based licensing model and support while being scalable, reliable, and cloud-centric. The tool is already popular in the market.

The tool's analytics are quite capable of securing a user's network, and the insights from Cisco Meraki ITM are good as they allow organizations to get valuable insights in areas like visitor behavior, traffic patterns, and device presence in an environment. There are a lot of resellers that deal in Cisco, so its availability is not difficult.

In terms of the tool's built-in security features, VPN capabilities are quite good. Intrusion detection systems and intrusion prevention systems (IPS) can filter out malicious content and offer advanced security features. The product can offer protection against malware and offer a threat intelligence platform. The tool provides basic features that can be used as default or built-in functionalities.

Considering the technical support and security features, I recommend the product to those who plan to use it.

The scalability of the tool aligns with my organization's goals.

I rate the overall tool out of ten.

The management console is valuable. It helps manage everything.

The solution is limited to Meraki products. It does not extend to Catalyst products. Our customers have a mixture of Catalyst and Meraki products. They cannot manage Catalyst products. Cisco Meraki must improve the integration between its own family of products. It is a disadvantage.

I have been using the solution for two to three years.

The tool is stable. It is quite good.

We work with products like Ruckus, ExtremeCloud, and Aruba Central. Cisco Meraki is easier to deploy than other tools. Cisco Meraki supports both wireless products and switches.

For some customers, Cisco is not the first choice when it comes to pricing. The solution is pretty expensive.

I am a reseller. Overall, I rate the tool an eight out of ten.

We use Cisco Meraki Wireless LAN for the wireless network connection inside the company.

The most valuable feature of Cisco Meraki Wireless LAN is that it is fast and does the job.

The initial setup of the solution can be improved and made easier.

My company has been using Cisco Meraki Wireless LAN for three years.

I rate Cisco Meraki Wireless LAN a ten out of ten for stability.

I rate Cisco Meraki Wireless LAN a ten out of ten for scalability. 2000 people are using Cisco Meraki Wireless LAN in our company.

The initial setup is complex according to me. We require 12 people to deploy and maintain Cisco Meraki Wireless LAN.

Cisco Meraki Wireless LAN was implemented through an in-house technical person.

Users have to pay a yearly license fee for the solution. The pricing of Cisco Meraki Wireless LAN is good.

Cisco Meraki Wireless LAN is a very good tool that users can use without problems.

Overall, I rate Cisco Meraki Wireless LAN a ten out of ten.

We provide use cases for hospital systems and enterprise solutions where customers connect to Wi-Fi for office purposes. We also provide guest solutions.

The single dashboard of Cisco Meraki Wireless LAN is the most valuable feature for me.

In terms of improvement, the time taken to update to the cloud can be made better. There is a small delay, so if there is a way to make it real-time, exactly like a real-time update, that would be the best option. Log monitoring and log view features can also be improved upon.

I have been using this solution for more than eight years. 

It is not a very stable solution.

It is a super scalable solution. There are no limitations to the number of devices you can add.

The customer service team is awesome. Each time we call, we're connected with a new engineer who can quickly assess our issue and provide helpful guidance. However, Meraki should follow Cisco's approach, which would be more helpful for us.

Neutral

I would rate my experience a seven out of ten. It was easy.

It's a must-try, completely cloud-managed solution. It can be used for non-critical environments.

Overall, I would rate the solution a seven out of ten.

We have previously used PBXs, wireless solutions and LAN solutions. Our strategy is now to move everything to the cloud which is why we moved to using this solution. 

The fact that Cisco Meraki is cloud based and is reasonably priced has been most valuable.

It would be useful to have a service management platform integrated within this solution where we can measure the customer experience. It would also be useful to have assistance with the go-to-market strategy when using this solution.

We are a partner of Cisco and we have been working with them since 2006.

This is a stable solution. 

This is a scalable solution solution. We are based in Mauritius and since it is a small island, the scale we need fits into the range that Meraki can offer. 

This solution has a good support team and when we raise a support case, it is resolved quickly. We have a local representative for Cisco and they facilitate any support we need. 

Positive

The initial setup was straightforward and deployment was easy. 

We have our own team who are certified in using this solution and who implemented it.

I would rate this solution a seven out of ten. 

Cisco Meraki Wireless LAN is a wireless LAN solution providing wireless access points for the organization.

What I like most about Cisco Meraki Wireless LAN is the cloud based management of the entire system. The product was also easy to deploy and easy to troubleshoot.

I haven't really come across anything that was a big issue with this product. I can't think of anything that would have raised a flag about something needing to be improved in Cisco Meraki Wireless LAN, but it could be their support. We had some issues, and we couldn't figure out why they happened, but some of their first level support staff does not seem to be well-versed with how to solve those issues.

Nothing really comes to mind about what I would like to see on the next release. I know they are using the six GHz band now for Wi-Fi 6, submitted out as an option, seeing use of the six GHz band down the road for Wi-Fi 6.

I've been using Cisco Meraki Wireless LAN for two years now.

Cisco Meraki Wireless LAN is a stable solution.

Cisco Meraki Wireless LAN is scalable.

Support for Cisco Meraki Wireless LAN needs improvement, as it seems their first level support staff isn't that knowledgeable on the solution, however, their response time on the issues is okay.

We used a different solution before switching to Cisco Meraki Wireless LAN. We decided to use Cisco products because the Meraki devices were much better than other platforms, particularly in cloud management, ease of deployment, and ease of troubleshooting.

The initial setup for this solution is a combination: it could be straightforward, or it could be complex, e.g. setting it up would've been complex in some situations.

Cisco Meraki Wireless LAN is a cloud solution with on-premise deployment, and we did the deployment ourselves, without an integrator, reseller, or consultant. The deployment did not take long.

We tried Aruba, but we didn't get any feedback from the vendor.

We try to have a relationship with the vendor, e.g. we have a Cisco rep for that, but they wouldn't really help us with the Meraki blocks. I'm a network engineer assigned to the company that uses Cisco Meraki Wireless LAN.

We cannot have more than 400 users of this product, and we currently have 200 to 300 people using it. For deployment and maintenance, we only have one staff who takes care of it, e.g. one engineer. We have no plans of increasing the number of users of Cisco Meraki Wireless LAN, unless we expand in size.

My advice to others looking into implementing this product is that it's definitely a good investment. They just have to be mindful and really understand the technology. They should be able to go through the documentation on the website, to really understand the product features and functionality, because sometimes they may need to exert effort in examining issues on their own, because sometimes support doesn't really provide a proper, tangible response.

I'll give Cisco Meraki Wireless LAN a rating of eight out of ten, because we're very satisfied that it meets all the technical attributes we were looking for, and it's a solid infrastructure. It works with our problems, e.g. any major problems.