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Digital Transformation Consultant at Teksedo Solutions
Consultant
Sep 24, 2021
Simple installation, good coverage, but priced high
Pros and Cons
  • "The solution provides good coverage and identity management. Additionally, the user interface is straightforward."
  • "Overall the solution needs to have more time to mature."
  • "The solution could improve the licensing structure and the price is expensive. The subscription model needs to improve because when the subscription expires the solution stops working and you are not able to use the product."

What is our primary use case?

We use Cisco Meraki Wireless LAN for our networking and security.

What is most valuable?

The solution provides good coverage and identity management. Additionally, the user interface is straightforward.

What needs improvement?

Overall the solution needs to have more time to mature.

For how long have I used the solution?

I have been using Cisco Meraki Wireless LAN within the last 12 months.

Buyer's Guide
Cisco Meraki Wireless LAN
August 2026
Learn what your peers think about Cisco Meraki Wireless LAN. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
909,153 professionals have used our research since 2012.

What do I think about the scalability of the solution?

Most of our customers are enterprise companies using this solution.

How was the initial setup?

The initial setup is very easy.

What's my experience with pricing, setup cost, and licensing?

The solution could improve the licensing structure and the price is expensive.

The subscription model needs to improve because when the subscription expires the solution stops working and you are not able to use the product. This needs to improve.

What other advice do I have?

I rate Cisco Meraki Wireless LAN a six out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1672686 - PeerSpot reviewer
Virtual IT Director at a educational organization with 11-50 employees
Real User
Sep 22, 2021
Stable, no issues and meets specifications
Pros and Cons
  • "The most valuable thing to me is the stability of the product."
  • "The price could be slightly better, but then again, we negotiate deals every time so the market price isn't really relevant."

What is our primary use case?

I do networking fit-outs for schools. I'm an advisor to about 30,000 schools.

What is most valuable?

The most valuable thing to me is the stability of the product.

For how long have I used the solution?

I've been in the business 47 years, and I've been using Meraki for as long as they've been in business, which is about 14 years now.

What do I think about the scalability of the solution?

I don't have an issue. It meets specifications.

How are customer service and technical support?

I don't get involved on that end of it.

How was the initial setup?

I don't get involved in the setup or installation.

What's my experience with pricing, setup cost, and licensing?

The price could be slightly better, but then again, we negotiate deals every time so the market price isn't really relevant.

What other advice do I have?

I would rate it eight out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Cisco Meraki Wireless LAN
August 2026
Learn what your peers think about Cisco Meraki Wireless LAN. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
909,153 professionals have used our research since 2012.
Senior IT Manager at a real estate/law firm with 51-200 employees
Real User
Aug 12, 2021
A scalable and stable solution, but is overpriced and could be more secure
Pros and Cons
  • "The solution is easy to install."
  • "The installation is fine, the solution is easy to install, and it took under five minutes."
  • "The solution should be more secure."
  • "The solution is overly expensive."

What is our primary use case?

We use the wireless network switches for wireless network communication as concerns our hotel. 

What needs improvement?

The solution should be more secure. 

It is overpriced and more expensive than Hauwei.

For how long have I used the solution?

We've been using Cisco Meraki Wireless LAN for more than two years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and technical support?

We have had no problems with the technical support.

Which solution did I use previously and why did I switch?

Prior to going with the solution, we used Ruckus.

How was the initial setup?

The installation is fine. The solution is easy to install.

It took under five minutes.

What about the implementation team?

Installation can be done on one's own. 

What's my experience with pricing, setup cost, and licensing?

The solution is overly expensive. 

What other advice do I have?

I would recommend the solution to others, unless the price would be competitive. 

We make use of 50 to 100 Meraki units.

I like Cisco Meraki Wireless LAN, so I rate it as a six or seven out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1621029 - PeerSpot reviewer
Domain Architect at a comms service provider with 10,001+ employees
Real User
Jul 10, 2021
Reasonably price and easy to set up but not a fit for enterprise-level customers
Pros and Cons
  • "The product has been very stable over the years."
  • "The solution's ease of use is great."
  • "Meraki is still very much a small office type of solution. It is not a fit for large enterprise networks, as it doesn't have tunneling functionalities."

What is our primary use case?

I haven't deployed it for myself. I have deployed it for customers. I work for a systems integrator.

We use it for Branch-type of installations where you have a small branch. You just need to manage it via the internet. You don't need a controller-type of environment there, for a small office-type of deployment.

How has it helped my organization?

It's a cheaper resource that helps manage a company's WiFi network.

What is most valuable?

The solution's ease of use is great.

The ease of management has been great.

The initial setup is easy.

The product has been very stable over the years. 

Technical support is okay.

The pricing is reasonable. 

What needs improvement?

Meraki is still very much a small office type of solution. It is not a fit for large enterprise networks, as it doesn't have tunneling functionalities. 

If you are configuring Meraki as a RADIUS client, you have to add individual 100 or whatever devices on the site as a RADIUS client. There is no RADIUS proxy option. Therefore, it is pretty much still a good use case for small networks, however, it's not a great use case for larger networks. 

The product needs to offer role-based access. 

For how long have I used the solution?

I've been using the solution for more than ten years now. It's been a decade or so. I have quite a bit of experience with it.

What do I think about the stability of the solution?

The solution is very stable. As long as your internet links are stable, Meraki works perfectly fine. There are no bugs or glitches. it doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

Meraki is not a very scalable solution. It has its own limitations on the number of devices you can deploy. I would say it's not a very scalable solution.

How are customer service and technical support?

I've contacted technical support a couple of times. They were okay. I didn't have any issues with them; they are fine.

Which solution did I use previously and why did I switch?

I've used Cisco EROs, Cisco Meraki, Catalyst 9800, Aruba, and Instant Aruba, controller-based.

How was the initial setup?

The initial setup is not complex or difficult. It's very straightforward. 

What's my experience with pricing, setup cost, and licensing?

The pricing is okay. However, they don't have a perpetual license option. Regardless of what type of functionality a customer is looking for, they have to go for subscription-based licensing.

What other advice do I have?

I'm a Cisco partner.

Meraki is a public cloud. With Meraki, you don't have a private cloud solution.

I'd rate the solution at a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
it_user1621110 - PeerSpot reviewer
NETWORK PRODUCT MANAGER at a tech vendor with 51-200 employees
Reseller
Jul 7, 2021
Average, unremarkable, and basic
Pros and Cons
  • "The initial setup is pretty straightforward."
  • "The product is very reliable and offers great performance."
  • "This is just an option that customers can choose from. There's nothing that special about it."

What is our primary use case?

We primarily use the product as a wireless solution. We only deal with wireless. 

What is most valuable?

The pricing of the solution is excellent. They tend to offer special pricing, which our clients appreciate.

The product is very reliable and offers great performance. Our clients never complain about it. It doesn't cause any problems.

The initial setup is pretty straightforward.

It's very easy to manage in the control panel. The option to manage and review the connection in the dashboard is very interesting. This is a very easy way to view the signal and it works online.  

The product works and offers a good connection for the users. 

What needs improvement?

This is just an option that customers can choose from. There's nothing that special about it. As a basic solution it does the job, however, I can't say it's fabulous.

What do I think about the stability of the solution?

The stability of the product is good. It doesn't crash or freeze and there are no bugs or glitches. It's a reliable solution.

Which solution did I use previously and why did I switch?

We also work with Aruba and Ruckus. We offer all three to our clients and they tend to choose which one they want to work with, or which has the best price point for them.

How was the initial setup?

The setup and onboarding process is fine. It's pretty straightforward. I wouldn't describe it as overly complex or difficult. A company shouldn't have any issues with the process. 

What's my experience with pricing, setup cost, and licensing?

The pricing is pretty good. Customers don't seem to mind it. It's reasonable. 

What other advice do I have?

We're partners and resellers.

It's important for us to present to our customer with some options. However, normally, our customers have a specific budget. In this case, we only move with the needs of our customers. In terms of Meraki, Ruckus, Aruba, et cetera, all work fine. We don't have problems. We don't have interference, or need a box reset, or face other kinds of problems.

Overall, I would rate the solution at a four out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1609476 - PeerSpot reviewer
Infrastructure Manager at a non-profit with 51-200 employees
Real User
Jun 28, 2021
Very easy installation, stable, and scalable
Pros and Cons
  • "The visibility of the site is most useful."
  • "It is straightforward and very easy, basically plug-and-play, and it is very quick, probably taking more time to actually do the physical installation."
  • "Its licensing can be better."
  • "Its licensing is the most painful."

What is our primary use case?

We're using Meraki for our AP. We're also using Meraki for our SD-WAN.

What is most valuable?

The visibility of the site is most useful.

What needs improvement?

Its licensing can be better.

For how long have I used the solution?

I have been using this solution for three years.

What do I think about the stability of the solution?

It is pretty stable.

What do I think about the scalability of the solution?

We have scaled it. There is no problem.

We have 230 users, and they don't even know that it exists.

How was the initial setup?

It is straightforward and very easy. It is basically plug-and-play.

It is very quick. It probably takes more time to actually do the physical installation. 

What about the implementation team?

I did one site myself. The rest were done by others. They were IT guys.

We have four people for deployment and maintenance. They are SMEs or system specialists.

What's my experience with pricing, setup cost, and licensing?

Its price is okay for an enterprise. Its licensing is the most painful. If you hear anything bad about Cisco, it's about that. We're supposed to be one of the resellers but had to come back down to become a user. It's really bizarre.

Which other solutions did I evaluate?

We did evaluate other options. It was a long ago.

What other advice do I have?

I would recommend this solution to others. I would rate Cisco Meraki Wireless LAN an eight out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
CEO at Meridian Infotech Ltd.
Real User
Jun 7, 2021
Good management, good support, and easy to install
Pros and Cons
  • "Its management is most valuable. It is the major feature of Meraki."
  • "Integration with the corporate LAN where Catalyst products are installed is a major challenge."

What is most valuable?

Its management is most valuable. It is the major feature of Meraki.

What needs improvement?

Integration with the corporate LAN where Catalyst products are installed is a major challenge.

For how long have I used the solution?

I have been using this solution for the last seven or eight years. 

What do I think about the scalability of the solution?

We cater to medium and enterprise companies. We have good experience in managing large networks. 

How are customer service and technical support?

Because it is a part of Cisco, we are getting good support.

How was the initial setup?

It is easy. Its ease is the main thing.

What's my experience with pricing, setup cost, and licensing?

Its price is higher than other products. It is above the expectation of customers. So, every time we need to fight for a good price. 

What other advice do I have?

I would rate Cisco Meraki Wireless LAN a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Head of IT Network Division at Panorinformatika
Real User
Jun 3, 2021
Stable, scalable, and easy to use
Pros and Cons
  • "The user interface is very simple and easy to use — our customers are very satisfied."
  • "For small to medium-sized businesses, I think it's the best."
  • "There could be more functionality."

What is our primary use case?

I work for a system integrator company. I am in charge of approximately 15 people — I am head of the network department. We deal with many different companies, but Meraki and Cisco are the most popular. 

We have approximately 100 customers using this solution. 

What is most valuable?

The user interface is very simple and easy to use — our customers are very satisfied.

Meraki in general is easy to use. I recently hosted a webinar regarding SD-WAN. I compared  Cisco Meraki with other Cisco products. Meraki's performance is a little bit lower compared with other Cisco products, but the platform is very, very simple. As long as a customer has a dedicated IT team, then Meraki will be a good option for them.

What needs improvement?

There could be more functionality.

For how long have I used the solution?

I have been using Cisco Meraki Wireless LAN for a couple of years. 

What do I think about the scalability of the solution?

This solution is both scalable and stable. 

How are customer service and technical support?

We're a highlighted partner. If we have any questions, then we can go to the technical guys and get answers immediately. We get the best support all of the time.

How was the initial setup?

The initial setup was straightforward. The platform is very simple. You have to install the EPs and put them on the virus controller so that you can fine-tune the different settings.

What about the implementation team?

We typically install this solution for our customers. Still, if a customer wants to install it themselves, then they can do so easily.

What's my experience with pricing, setup cost, and licensing?

Meraki and Aruba are available for almost exactly the same price. The price/benefit ratio is great. Meraki is more affordable than Aruba, HPE, and others.

What other advice do I have?

I would absolutely recommend this solution to others. 

On a scale from one to ten, I would give Cisco Meraki Wireless LAN a rating of ten.
For small to medium-sized businesses, I think it's the best. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
reviewer1564494 - PeerSpot reviewer
Network Systems Engineer at a tech services company with 201-500 employees
Real User
May 24, 2021
Good management, easy to setup, stable, and it is scalable
Pros and Cons
  • "The most valuable feature of this solution is the application visibility, which is one of the main features."
  • "It would be good to integrate with ISE in the future."
  • "Technical support is good but can be improved. I would rate them an eight out of ten."

What is our primary use case?

I am a system integrator. I help integrate Meraki Solutions. 

We have customers with offices in Sri Lanka who have other small resorts globally. We use Cisco Meraki Wireless LAN for the management and configuration without having to go to the site.

What is most valuable?

The most valuable feature of this solution is the application visibility, which is one of the main features.

What needs improvement?

We need more options for core switches. More switches with hardware capabilities that can be used at the core level. That would be very helpful.

It would be good to integrate with ISE in the future.

For how long have I used the solution?

I have been integrating Cisco Meraki Wireless LAN for more than five years.

What do I think about the stability of the solution?

I don't have any issues with the stability of the Cisco Meraki Wireless LAN.

What do I think about the scalability of the solution?

It's a scalable solution.

Most of our clients are enterprise companies.

How are customer service and technical support?

Technical support is good but can be improved. I would rate them an eight out of ten. 

Which solution did I use previously and why did I switch?

I am a design engineer. I work with Cisco Meraki, Aruba, Alcatel, and Ruckus.

How was the initial setup?

The initial setup is straightforward.

What's my experience with pricing, setup cost, and licensing?

I would say that they have adequate pricing.

What other advice do I have?

I would rate Cisco Meraki Wireless LAN a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
CTO at Mechkar
Real User
May 22, 2021
Easy to use, straightforward to set up, and very stable
Pros and Cons
  • "The solution has worked very well in our campus environment."
  • "We haven't used it for that long, however, we have been quite satisfied with its overall capabilities."
  • "We would like the solution to work on the pricing of the solution. It would be ideal if it could bring the overall costs down."

What is our primary use case?

We primarily use the solution for our campus environment.

What is most valuable?

The solution has worked very well in our campus environment. 

The solution has proven itself to be very stable so far.

The product is very easy to use.

The initial setup is very straightforward and easy.

We've found the connectivity to be excellent.

What needs improvement?

We would like the solution to work on the pricing of the solution. It would be ideal if it could bring the overall costs down.

For how long have I used the solution?

We haven't even used the solution for a year yet. We've used it for about six months or so. It hasn't been that long just yet.

What do I think about the stability of the solution?

The stability is very good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. It's been good so far.

What do I think about the scalability of the solution?

The solution can scale quite well. If a company needs to expand it, it can do so fairly easily.

We currently use the solution in order to cover 500 users at our company.

Our company does plan to increase usage in the future.

How are customer service and technical support?

Technical support has been fine. We've found them to be helpful and responsive. We're satisfied with the level of support we receive.

How was the initial setup?

The installation was very straightforward, from what I recall. A company shouldn't have any trouble with the initial setup. It's not overly complex or difficult. 

The deployment is pretty fast. It only took us about two hours or so. 

What about the implementation team?

We did not need the assistance of a consultant or integrator. We handled the initial implementation ourselves. We handled it in-house.

What's my experience with pricing, setup cost, and licensing?

The pricing could be cheaper. It's the one pain point.

We pay a monthly fee.

What other advice do I have?

We are using the latest version of the solution. I can't speak to the actual version number.

I'd rate the solution at a nine out of ten. We haven't used it for that long, however, we have been quite satisfied with its overall capabilities.

I'd recommend the solution to other organizations and users.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Cisco Meraki Wireless LAN Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2026
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Wireless LAN
Buyer's Guide
Download our free Cisco Meraki Wireless LAN Report and get advice and tips from experienced pros sharing their opinions.