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reviewer941937 - PeerSpot reviewer
Infrastructure Engineer at a non-tech company with 501-1,000 employees
Real User
Enables you to monitor traffic so you can see if the network is having issues and allows you to easily locate computers in the cloud
Pros and Cons
  • "If you're trying to identify one of the switches or pinpoint a computer or pinpoint something, you could find it just like that and change the IP address. It's easiest to do it that way."
  • "Documentation could be improved, but everything else has been spot-on."

What is our primary use case?

We sent everybody home because of the new variant. People were trying to be safe, so we decided if you want to connect to our network, use this solution.

The solution is deployed on a private cloud. The cloud provider is Microsoft Azure.

How has it helped my organization?

Instead of having to go the old-fashioned dinosaur way and look for the computers, you could just look in the cloud, find the computer, and change the IP address. That helped so much. I was like, "This is the Mac address. Find it up there, change the IP address from A to B," and then we could continue doing work from there.

What is most valuable?

You can monitor traffic so you can see if the network is having issues or laggy or what people are doing. You can point them out and say, "Stop doing that." If you're trying to identify one of the switches or pinpoint a computer or pinpoint something, you could find it just like that and change the IP address. It's easiest to do it that way.

What needs improvement?

Documentation could be improved, but everything else has been spot-on.

Buyer's Guide
Cisco Meraki Wireless LAN
May 2025
Learn what your peers think about Cisco Meraki Wireless LAN. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.

For how long have I used the solution?

I have been using this solution for a couple of years.

What do I think about the stability of the solution?

There have been no issues with stability. The solution is being used every day in my organization.

The solution doesn't require a lot of maintenance. It's easy to do. If you go on the cloud, you can just push the updates from there.

What do I think about the scalability of the solution?

The solution is scalable. There are 200-300 users in our organization. There are plans to increase usage in the future.

How was the initial setup?

Implementation was straightforward. It took a couple of months to set up, implement, and start using.

For initial setup, you have to do the access once and then you have to go to the cloud to make sure they connect.

What about the implementation team?

We used a consultant from Cisco.

What other advice do I have?

I would rate this solution 10 out of 10. 

It makes life easier. You don't have to go cabling. It saves time. It saves man hours. It's just better. My advice is to use this solution instead of using the old-fashioned one. It will save you headaches.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Ricardo Quintero - PeerSpot reviewer
Infrastructure/Telcom Coordinator at Schnellecke Group AG & Co. KG
Real User
Top 10
Friendly to manage and good in office environments
Pros and Cons
  • "The most valuable feature is that the solution is friendly to manage."
  • "An area for improvement would be that Meraki doesn't work well in a warehouse environment. The device is too sensitive to other wireless devices, which provokes noise and can require a reboot to erase this."

What is our primary use case?

My primary use of this solution is to provide WiFi to users and guests.

What is most valuable?

The most valuable feature is that the solution is friendly to manage.

What needs improvement?

An area for improvement would be that Meraki doesn't work well in a warehouse environment. The device is too sensitive to other wireless devices, which provokes noise and can require a reboot to erase this. In addition, the cost of the product could be better.

For how long have I used the solution?

I've been using this solution for three years.

What do I think about the stability of the solution?

The stability of this product is good.

What do I think about the scalability of the solution?

This solution has good scalability.

How are customer service and support?

Cisco's technical support is good.

Which solution did I use previously and why did I switch?

Previously, I used TP-Link, but it's designed for use in the home, so I switched to Cisco, which is a better product for the office.

How was the initial setup?

The initial setup is easy.

What about the implementation team?

I used a partner team to implement, which took around thirty minutes.

What's my experience with pricing, setup cost, and licensing?

My yearly license costs $200.

What other advice do I have?

This is a good solution for the office but not for warehouses. I would give this solution a rating of eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Cisco Meraki Wireless LAN
May 2025
Learn what your peers think about Cisco Meraki Wireless LAN. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.
reviewer1480227 - PeerSpot reviewer
Technology Systems Manager at a educational organization with 51-200 employees
Real User
A straightforward and easily operated system
Pros and Cons
  • "We're able to automate as well as manually control as necessary."
  • "This solution could benefit from a heat mapping ability so that you can tell where the hotspots are, and where the good signals are."

What is our primary use case?

I work for an elementary school and Meraki's used to cover the entire building with wifi. It's not just a specific location. We're a kindergarten through sixth-grade school — an elementary school.

What is most valuable?

In terms of the product, it's been very good for us. They don't have all of the tools built-in that we would like to have such as heat mapping, but when it comes to managing it, it is straightforward and easily operated. We're able to automate as well as manually control as necessary.

What needs improvement?

This solution could benefit from a heat mapping ability so that you can tell where the hotspots are, and where the good signals are. To have that be available from within the management software would be fantastic.

For how long have I used the solution?

We've been using this solution for four years.

What do I think about the stability of the solution?

Stability-wise, it's excellent. However, the software cannot tell us where there are issues. It would be nice if it could point them out to us, but without that event's information, it's more of a challenge. In terms of when we see that it's working, we know that it will be working, period. It's simply reliable.

What do I think about the scalability of the solution?

It's very scalable. We could increase the system we have, but because of its age, we actually need to replace the entire thing at once. So instead of doing it piecemeal and having some of the older products remain while we put in a new product, we would rather replace the whole system. 

How are customer service and technical support?

We have not used Meraki support directly. We haven't had any problems that were so horrible that we needed their assistance.

Which solution did I use previously and why did I switch?

We're looking at whether to replace Meraki or go with ruckus or Aruba. There are all sorts of options for us. The signal coverage has been quite good with Meraki, but we just simply are in need of a stronger system than what we have now. 

How was the initial setup?

I was very surprised. The initial setup was very straightforward. 

What about the implementation team?

We had a company (reseller) install this solution because we needed so many access points. Once they put it in place and did the initial configuration, everything was straightforward and easily managed.

What's my experience with pricing, setup cost, and licensing?

I don't recall the licensing cost. There is a hardware cost and separate licensing. We did buy the free lessons, but I can't recall how much it cost.

What other advice do I have?

In terms of caution, I don't have any advice. In terms of a recommendation, it's been a very stable system for us. However, because our needs grew exponentially when we had to go one-to-one for students, this has made things too complicated. That's why we're looking into upgrading and replacing the whole system. Still, Meraki is not off of our list while we're considering new solutions.

Overall, on a scale from one to ten, I would give this solution a rating of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Manager, IT Infrastructure at a consumer goods company with 1,001-5,000 employees
Real User
A good interface makes it easy to manage, and it provides good connectivity
Pros and Cons
  • "The interface makes it easy to manage."
  • "When we are using SSID roaming, it is not flexible in terms of which AP it connects to."

What is our primary use case?

We use this solution to provide wireless connectivity.

What is most valuable?

The interface makes it easy to manage.

What needs improvement?

The price of Meraki Wireless should be reduced to make it more affordable.

When we are using SSID roaming, it is not flexible in terms of which AP it connects to. It will not switch to the closet one, but rather, it will maintain a connection with the first one that it had connected to. This has a negative effect on signal quality because as we move around the building and the signal from the original access point gets weaker, it remains connected to it.

For how long have I used the solution?

We have been using the Cisco Meraki Wireless LAN for more than one year.

What do I think about the stability of the solution?

The stability is good.

What do I think about the scalability of the solution?

Scaling has not been an issue.

How are customer service and technical support?

We have been in contact with technical support and they have made suggestions to deal with problems that we have had.

What's my experience with pricing, setup cost, and licensing?

The pricing is based on a subscription and is a bit high at the moment.

Which other solutions did I evaluate?

I am currently searching for solutions that perform similarly to Cisco Meraki, but are most cost-effective. If in the future, the price of Meraki remains as high, then we will be choosing another product.

What other advice do I have?

In summary, I find that this is a really good product and I recommend it. However, improvements with the cost and signal roaming would make it better.

I would rate this solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Oscar Cerdas - PeerSpot reviewer
Network and Telecommunications Coordinator at Grupo Monge
Real User
Beneficial cloud management, reliable, and good support
Pros and Cons
  • "The most valuable features of Cisco Meraki Wireless LAN are the ease of use and the ability to manage it from the cloud."
  • "The initial setup was simple. However, the full deployment could be easier."

What is our primary use case?

We are using Cisco Meraki Wireless LAN for our corporate network for internal users. 

What is most valuable?

The most valuable features of Cisco Meraki Wireless LAN are the ease of use and the ability to manage it from the cloud.

For how long have I used the solution?

I have been using Cisco Meraki Wireless LAN for approximately one year.

What do I think about the stability of the solution?

The stability of good for Cisco Meraki Wireless LAN.

What do I think about the scalability of the solution?

Cisco Meraki Wireless LAN is scalable.

How are customer service and support?

The support from Cisco Meraki Wireless LAN is good.

Which solution did I use previously and why did I switch?

We used Cisco Aironet before we switched to Cisco Meraki Wireless LAN.

How was the initial setup?

The initial setup was simple. However, the full deployment could be easier.

What about the implementation team?

We used a local partner for the implementation. We use four technicians for the maintenance and deployment of the solution.

What's my experience with pricing, setup cost, and licensing?

The price of Cisco Meraki Wireless LAN could be improved, it is too expensive. We pay for the solution on an annual basis.

Which other solutions did I evaluate?

We evaluated other solutions before choosing Cisco Meraki Wireless LAN.

What other advice do I have?

I would recommend this solution to others.

I rate Cisco Meraki Wireless LAN a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer919731 - PeerSpot reviewer
Information Technology Manager at a pharma/biotech company with 51-200 employees
Real User
Everything can be done through the GUI, easy to set up, and very stable
Pros and Cons
  • "It is easy to set up. You can do everything on the GUI. You don't need to trace cables. You don't need to connect to the switch. Everything is there, right in front of you."
  • "They're great. If there's anything that they need to change, it is just simplifying the site to which you go to make changes on the admin side."

What is our primary use case?

We use it for wireless and our network. All our switches and our APs are Meraki.

We are using its latest version. The device is on-prem, but everything is on the cloud. Meraki has its own cloud.

What is most valuable?

It is easy to set up. You can do everything on the GUI. You don't need to trace cables. You don't need to connect to the switch. Everything is there, right in front of you.

What needs improvement?

They're great. If there's anything that they need to change, it is just simplifying the site to which you go to make changes on the admin side.

For how long have I used the solution?

I have been using this solution for five years.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

I can add or remove without any issues. So, scalability is no issue. It is being extensively used in the organization at the moment.

How are customer service and support?

I have never contacted their support. It has always been great.

Which solution did I use previously and why did I switch?

We used to have just the plain Cisco, and we just switched to Meraki. We switched because in the past, for you to trace or change VLANs and all that, you actually needed to log into the actual switch and make the changes there. You had to run a lot of commands and all that, but with Meraki, you could just go to their portal and make the changes there. Everything is kind of right in front of you. So, it makes things so much easier.

How was the initial setup?

It is easy to set up. It took weeks because we had to install it, but the setup itself only took an hour or two.

What about the implementation team?

It was done in-house. In terms of maintenance, it is very lightweight. I'm the admin for it. We do have other IT staff, but they don't really have to do much.

What other advice do I have?

I would advise others to go and get it now. If you don't have it, get it.

I would rate it a nine out of 10 for the ease of use.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Network Engineer at Saffron networks pvt ltd
Real User
Stable with good performance and excellent features
Pros and Cons
  • "You can scale the solution easily."
  • "If they could work on the Meraki firewall hardware, and add SSL decryption as well as more application control and deep packet inspection, that would be ideal."

What is most valuable?

With Cisco Meraki, I've tried motherboard, switches, and wireless, and everything is good. If you want to complete visibility, then you are required just a firewall and switches, and wireless. 

The solution offers good features and good performance. It's quite stable. We have never faced challenges just from our ID access point.

You can scale the solution easily.

What needs improvement?

The problem with the solution is that if you go for firewall, then there is no SSL encryption available. If you are talking about deep packet inspection, that is not available. If you want SSL encryption, then you have to integrate with Cisco Umbrella

If they could work on the Meraki firewall hardware, and add SSL decryption as well as more application control and deep packet inspection, that would be ideal. 

Also in Cisco Meraki access points, MAC filtering is not available. If they could add that feature, that would be great.

For how long have I used the solution?

I've been using the solution for two or three years at this point. It's been a while. 

What do I think about the stability of the solution?

The stability is very good. There are no bugs. There are no glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

This is a cloud-based product and the best thing about a cloud-based product is if you have a cloud controller and access point, then you don't have to worry about that key for licenses. If you've got 70 access points, you can register there. If you have 1,000 and 2,0000, you can also register there. There is no need to change any controller hardware as that is a cloud-based product, which makes it fully scalable. You can add to it and still maintain a single point of management. 

What other advice do I have?

This is a pure cloud-based solution and everything is managed by the cloud.

I'd rate the solution at a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Principal at WATERTOWN SCHOOL DISTRICT 14-4
Real User
A scalable and trouble-free solution with multiple SSDs and good record-keeping
Pros and Cons
  • "I like the record that is being kept and multiple SSDs."
  • "Its price could be improved."

What is our primary use case?

We are using it in our school. We are using an old version. It is five years when my contract expires.

How has it helped my organization?

It has improved the way our school functions.

What is most valuable?

I like the record that is being kept and multiple SSDs.

What needs improvement?

Its price could be improved.

For how long have I used the solution?

I have been using this solution for eight years.

What do I think about the stability of the solution?

It is stable. I didn't have any issues with its stability.

We have probably 30 to 40 users.

What do I think about the scalability of the solution?

It is scalable. I need to add a couple more and upgrade to four.

How are customer service and technical support?

I did not use their technical support.

Which solution did I use previously and why did I switch?

I didn't use any other solution.

How was the initial setup?

It was pretty straightforward.

What's my experience with pricing, setup cost, and licensing?

It is expensive, but it is a good product.

What other advice do I have?

If you have some money, it is a good thing to buy. It is a trouble-free product.

I would rate Cisco Meraki Wireless LAN a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Cisco Meraki Wireless LAN Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
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Buyer's Guide
Download our free Cisco Meraki Wireless LAN Report and get advice and tips from experienced pros sharing their opinions.