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reviewer1564494 - PeerSpot reviewer
Network Systems Engineer at a tech services company with 201-500 employees
Real User
May 24, 2021
Good management, easy to setup, stable, and it is scalable
Pros and Cons
  • "The most valuable feature of this solution is the application visibility, which is one of the main features."
  • "The most valuable feature of this solution is the application visibility, which is one of the main features."
  • "It would be good to integrate with ISE in the future."
  • "Technical support is good but can be improved. I would rate them an eight out of ten."

What is our primary use case?

I am a system integrator. I help integrate Meraki Solutions. 

We have customers with offices in Sri Lanka who have other small resorts globally. We use Cisco Meraki Wireless LAN for the management and configuration without having to go to the site.

What is most valuable?

The most valuable feature of this solution is the application visibility, which is one of the main features.

What needs improvement?

We need more options for core switches. More switches with hardware capabilities that can be used at the core level. That would be very helpful.

It would be good to integrate with ISE in the future.

For how long have I used the solution?

I have been integrating Cisco Meraki Wireless LAN for more than five years.

Buyer's Guide
Cisco Meraki Wireless LAN
May 2026
Learn what your peers think about Cisco Meraki Wireless LAN. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
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What do I think about the stability of the solution?

I don't have any issues with the stability of the Cisco Meraki Wireless LAN.

What do I think about the scalability of the solution?

It's a scalable solution.

Most of our clients are enterprise companies.

How are customer service and support?

Technical support is good but can be improved. I would rate them an eight out of ten. 

Which solution did I use previously and why did I switch?

I am a design engineer. I work with Cisco Meraki, Aruba, Alcatel, and Ruckus.

How was the initial setup?

The initial setup is straightforward.

What's my experience with pricing, setup cost, and licensing?

I would say that they have adequate pricing.

What other advice do I have?

I would rate Cisco Meraki Wireless LAN a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Network Engineer at Saudi Customs
Real User
May 12, 2021
Good device connection functionality, stable, and scalable
Pros and Cons
  • "It's a stable product."
  • "We plan to continue using this solution and I would recommend it to others."
  • "The ease of use is average. It could be more user-friendly."
  • "The initial setup was not easy, it was a bit complex."

What is our primary use case?

We use this solution for device address connection.

What needs improvement?

The ease of use is average. It could be more user-friendly.

The initial setup could be simplified.

For how long have I used the solution?

We have been using Cisco Meraki Wireless LAN for a few months.

We are using the latest version.

What do I think about the stability of the solution?

It's a stable product. We don't have any issues with stability.

What do I think about the scalability of the solution?

This is a scalable solution.

How was the initial setup?

The initial setup was not easy, it was a bit complex.

We need a team of three technicians to deploy and maintain this solution.

What's my experience with pricing, setup cost, and licensing?

We pay licensing fees.

What other advice do I have?

We plan to continue using this solution and I would recommend it to others.

I would rate Cisco Meraki Wireless LAN an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Cisco Meraki Wireless LAN
May 2026
Learn what your peers think about Cisco Meraki Wireless LAN. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,915 professionals have used our research since 2012.
reviewer1522773 - PeerSpot reviewer
Emerging & Disruptive Mobile Technology Expert, Strategic Advisor at a marketing services firm with 1-10 employees
Real User
Apr 24, 2021
Plug and play set up, stable, scales well with multiple access points
Pros and Cons
  • "The most valuable features are the multiple types of user groupings and access management."
  • "The most valuable features are the multiple types of user groupings and access management."
  • "There is a processing limitation when you have multiple SSIDs, above three or four."
  • "There is a processing limitation when you have multiple SSIDs, above three or four."

What is our primary use case?

There are a variety of use cases. It is being used in a community center, a school, a gymnasium, and a youth center.

It's a combination of constituents. We have teachers, employees/staff, students, parents, and visitors. We have many different users.

What is most valuable?

The most valuable features are the multiple types of user groupings and access management. For example: what, when, how long for, what is the performance, and what device are they using are all groupings.

What needs improvement?

Some of the built-in capabilities need to be improved. The radius capabilities for filtering by MAC address, some of the group-based policy management, even though they have more flexibility.

They need a better reading of device TACs, which are terminal equipment codes.

When you read a MAC address or a serial number, you can detect if it's an iOS or an Android device. Specifically, within the Android world, it can detect if it's a Samsung, an Acer, or if it's a Dell. In the Apple world, you can detect if it's iOS, iPhone, or an iPad.

Their TAC reading and interpretation capability are not as effective. For example, they may be reading a MAC address and reporting it as an iPhone, but it may be a Samsung. It's not just iPhone and iPad confusion, but iPhone and Android cross confusion.

There is a processing limitation when you have multiple SSIDs, above three or four.

For how long have I used the solution?

I have been working with this solution for three years.

We are working with the original version of Meraki, not the latest version.

What do I think about the stability of the solution?

In terms of stability, it's relatively straightforward.

What do I think about the scalability of the solution?

It's a scalable solution. It's pretty good.

How are customer service and technical support?

We have never had to contact technical support.

Which solution did I use previously and why did I switch?

We work with Meraki, Eero, and Ubiquiti.

How was the initial setup?

The initial setup is relatively straightforward. It's literally a plug-and-play, once you set up on the portal. I would be stretching to find an issue.

Anything that is common to all of the access points is the same, You have to run the cables. Once you have done the Delta it's probably a couple of days to deploy.

It depends on what you want to configure or the level of configuration complexity. We have, for example, access points in a specific location that are broadcasting on certain SSIDs and providing access to only certain users or certain devices, and for specific services which have to be configured.  

If you generate an existing configuration, you can just plug it in and it will boot. If however, it requires a specific configuration, it will take time to configure the specific set of requirements.

What was our ROI?

We had a deal and we went for it. If I had to go for it today, I would reconsider, unless I get more competitive pricing. The gap in terms of performance, quality, features, and functionality has decreased significantly compared to what it was five years ago. 

Now they have much more. They used to be a startup and they did pretty well. They got into growth mode, VCs pushed them to grow and they started developing features and functionality. 

Amazon bought them. Now that Amazon has its backing, they should be able to grow and improve features, which is going to put them on a similar pedestal as a Cisco Meraki, and the same for Ubiquity. But those are just nuances. 

Today, it would be harder for me to push for Cisco Meraki.

What's my experience with pricing, setup cost, and licensing?

Their biggest challenge is cost. Since it's been acquired by Cisco, it's an even higher cost.

What other advice do I have?

If they are going for the long run it's good, but if you go too long, there is a cost component to consider and figure out, because the cost is something that is coming down with a lot of new solutions.

I would rate Cisco Meraki Wireless LAN a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Anoop-Kumar - PeerSpot reviewer
Video conferencing Admin at Akshara Enterprises India Pvt Ltd
Real User
Apr 21, 2021
HIPAA compliant, with good wireless monitoring but the throughput could be better
Pros and Cons
  • "Cisco Meraki is HIPAA compliant."
  • "All of the compliances are available with Cisco Meraki; for example, you have all of the HIPAA compliance, Cisco Meraki is HIPAA compliant, and because of HIPAA compliance, it can be used in the pharmaceutical industries, and I like cloud-based monitoring."
  • "The throughput of the switches for wireless could be improved."
  • "The throughput of the switches for wireless could be improved."

What is our primary use case?

We are implementors. We implement solutions for our clients.

What is most valuable?

All of the compliances are available with Cisco Meraki. For example, you have all of the HIPAA compliance. Cisco Meraki is HIPAA compliant.

Because of HIPAA compliance, it can be used in the pharmaceutical industries.

I like cloud-based monitoring.

What needs improvement?

The throughput of the switches for wireless could be improved. I am expecting more from it. The bandwidth should be improved. It should be increased.

For how long have I used the solution?

We have been dealing with this solution for six months.

What do I think about the stability of the solution?

It's a stable solution. There are no issues with stability.

What do I think about the scalability of the solution?

There is no problem with scaling. It's a scalable product.

Which solution did I use previously and why did I switch?

We have recently provided a client the complete Aruba solution. It's both on-premises and on the cloud, for switching, for wireless, and monitoring. It is called Aruba Central.

What other advice do I have?

I would rate this solution a seven out of then.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Principal at WATERTOWN SCHOOL DISTRICT 14-4
Real User
Apr 6, 2021
A scalable and trouble-free solution with multiple SSDs and good record-keeping
Pros and Cons
  • "I like the record that is being kept and multiple SSDs."
  • "If you have some money, it is a good thing to buy."
  • "Its price could be improved."
  • "Its price could be improved."

What is our primary use case?

We are using it in our school. We are using an old version. It is five years when my contract expires.

How has it helped my organization?

It has improved the way our school functions.

What is most valuable?

I like the record that is being kept and multiple SSDs.

What needs improvement?

Its price could be improved.

For how long have I used the solution?

I have been using this solution for eight years.

What do I think about the stability of the solution?

It is stable. I didn't have any issues with its stability.

We have probably 30 to 40 users.

What do I think about the scalability of the solution?

It is scalable. I need to add a couple more and upgrade to four.

How are customer service and technical support?

I did not use their technical support.

Which solution did I use previously and why did I switch?

I didn't use any other solution.

How was the initial setup?

It was pretty straightforward.

What's my experience with pricing, setup cost, and licensing?

It is expensive, but it is a good product.

What other advice do I have?

If you have some money, it is a good thing to buy. It is a trouble-free product.

I would rate Cisco Meraki Wireless LAN a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1533048 - PeerSpot reviewer
Founder & MD at a tech services company with 11-50 employees
Real User
Apr 6, 2021
Excellent support, easy to use, and flexible, but needs better pricing
Pros and Cons
  • "Its ease of use and flexibility are most valuable. It is cloud-based software."
  • "Its ease of use and flexibility are most valuable; it is cloud-based software."
  • "Its price should be reduced."
  • "Its price is high and should be reduced."

What is our primary use case?

We are using it at the hospitals for transmission for hardware switches. We are connected with various IoT devices.

What is most valuable?

Its ease of use and flexibility are most valuable. It is cloud-based software.

What needs improvement?

Its price should be reduced.

For how long have I used the solution?

I have been using this solution for a few months.

What do I think about the stability of the solution?

We have been using it only for a few months. We need to use it for a longer time to see its stability.

What do I think about the scalability of the solution?

We have more than 40 users at the moment, but the number is growing.

How are customer service and technical support?

Their support is extremely good. They generally dispatch the hardware in four hours. They give us a dispatch notice just after four hours of lodging a complaint. Their engineer does the on-site visit within 24 hours.

How was the initial setup?

It is not complicated. It is quite user-friendly.

What's my experience with pricing, setup cost, and licensing?

Its price is high and should be reduced.

What other advice do I have?

I would recommend this solution. They have a good setup and local support in India.

I would rate Cisco Meraki Wireless LAN a seven out of ten. There is always room for improvement, and they can do some things better. We have been using it for a few months, and we don't yet know if there are any bugs or issues.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1543167 - PeerSpot reviewer
Advanced IT Executive at a tech services company with 1,001-5,000 employees
Real User
Mar 31, 2021
A solid product with good network security and the potential to scale
Pros and Cons
  • "The network security the solution provides is its most valuable aspect."
  • "The network security the solution provides is its most valuable aspect."
  • "The licensing could be a bit better."
  • "The licensing could be a bit better."

What is our primary use case?

The product is used mainly for wireless switching security. I like to call it network security, however, they also have products on that end, such as FC LAN. I don't focus too much on the wireless stuff. I focus on the services and products.

What is most valuable?

The network security the solution provides is its most valuable aspect.

Overall, it's a very solid product. I really like it.

The initial setup is pretty straightforward.

The solution scales very well.

We've found the product to be quite stable.

What needs improvement?

On the performance side, there are always updates to different versions. It's more just getting it out to the client-side that's often the issue. 

The licensing could be a bit better.

They should market Meraki as a mid-level solution for SMBs. There are a lot of SMBs out there, and they could use this technology.

For how long have I used the solution?

I've used the solution for a while, however, it's hard to give a timeframe. I use it as clients use it. They can go on and off of it, or I can be on different accounts.

What do I think about the stability of the solution?

The stability has been very good. It's very solid. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.

What do I think about the scalability of the solution?

The solution can scale very well. There are not problems expanding it if you need to as an organization. It's easy enough to do. Even on an enterprise-level, you can scale.

How are customer service and technical support?

Technical support is more channeled to the partner side of things. However, Cisco is a great product and has a great team.

Which solution did I use previously and why did I switch?

I can name a lot of companies that do network security, however, we pull up Cisco Meraki and we read off everything they do. 

How was the initial setup?

The initial setup isn't overly complex. It's pretty straightforward. A company shouldn't have trouble implementing it.

What's my experience with pricing, setup cost, and licensing?

I don't deal with pricing directly, however, it's my understanding that it is around $40 per unit. I'm not well versed in MDM pricing, to be honest. It's not something I work with.

I'm more on the managed services, professional services, which includes getting everything set up and dealing with all the problems around it, versus the actual licensing part.

What other advice do I have?

We're partners with Cisco. Meraki is probably one of the number one solutions. On my team that's all we've talked about or sold. Cisco is 100%, one of our top partners.

Just in terms of network security, there's a lot of digital transformation happening. There will be a lot of moving to the cloud for many customers and you'd be surprised how many enterprises still just aren't prepared for the changes that are coming their way.

I'd rate the solution at an eight out of ten. It's a legitimate switch and a legitimate solution. It does what it says and it gets the job done.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
IT Director at Madison County
Real User
Mar 26, 2021
Stable, works well, and you don't have to worry about it
Pros and Cons
  • "What I liked about these is that they worked. I didn't touch them or do anything with them. They were up and running when I came here. Once they are set up and running, you don't have to worry about them."
  • "What I liked about these is that they worked."
  • "It is expensive. Juniper seems to have a lot more to offer for future expansion. Juniper has some features that are not there in this solution."
  • "It is expensive. Juniper seems to have a lot more to offer for future expansion."

What is our primary use case?

They were for our Sheriff's department.

What is most valuable?

What I liked about these is that they worked. I didn't touch them or do anything with them. They were up and running when I came here. Once they are set up and running, you don't have to worry about them.

What needs improvement?

It is expensive. Juniper seems to have a lot more to offer for future expansion. Juniper has some features that are not there in this solution.

For how long have I used the solution?

It has been over three years.

What do I think about the stability of the solution?

They have been very stable. We didn't see any issues.

What do I think about the scalability of the solution?

I didn't have to scale it. We had 26 users. They included secretaries and deputies to Sheriff.

How are customer service and technical support?

I never used them. I never had to.

How was the initial setup?

They were set up before I got here.

What's my experience with pricing, setup cost, and licensing?

It is expensive.

What other advice do I have?

I would advise others to take a look at Juniper. We were using Cisco Meraki devices, but they are kind of end-of-life. We're changing our systems because of a policy change about the use of wireless solutions. So, we don't need them anymore. Juniper seems to have a lot more to offer for future expansion.

I would rate Cisco Meraki Wireless LAN a nine out of ten. It works well.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Cisco Meraki Wireless LAN Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2026
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Buyer's Guide
Download our free Cisco Meraki Wireless LAN Report and get advice and tips from experienced pros sharing their opinions.