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Head of IT Network Division at Panorinformatika
Real User
Jun 3, 2021
Stable, scalable, and easy to use
Pros and Cons
  • "The user interface is very simple and easy to use — our customers are very satisfied."
  • "For small to medium-sized businesses, I think it's the best."
  • "There could be more functionality."
  • "There could be more functionality."

What is our primary use case?

I work for a system integrator company. I am in charge of approximately 15 people — I am head of the network department. We deal with many different companies, but Meraki and Cisco are the most popular. 

We have approximately 100 customers using this solution. 

What is most valuable?

The user interface is very simple and easy to use — our customers are very satisfied.

Meraki in general is easy to use. I recently hosted a webinar regarding SD-WAN. I compared  Cisco Meraki with other Cisco products. Meraki's performance is a little bit lower compared with other Cisco products, but the platform is very, very simple. As long as a customer has a dedicated IT team, then Meraki will be a good option for them.

What needs improvement?

There could be more functionality.

For how long have I used the solution?

I have been using Cisco Meraki Wireless LAN for a couple of years. 

Buyer's Guide
Cisco Meraki Wireless LAN
March 2026
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What do I think about the scalability of the solution?

This solution is both scalable and stable. 

How are customer service and support?

We're a highlighted partner. If we have any questions, then we can go to the technical guys and get answers immediately. We get the best support all of the time.

How was the initial setup?

The initial setup was straightforward. The platform is very simple. You have to install the EPs and put them on the virus controller so that you can fine-tune the different settings.

What about the implementation team?

We typically install this solution for our customers. Still, if a customer wants to install it themselves, then they can do so easily.

What's my experience with pricing, setup cost, and licensing?

Meraki and Aruba are available for almost exactly the same price. The price/benefit ratio is great. Meraki is more affordable than Aruba, HPE, and others.

What other advice do I have?

I would absolutely recommend this solution to others. 

On a scale from one to ten, I would give Cisco Meraki Wireless LAN a rating of ten.
For small to medium-sized businesses, I think it's the best. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
reviewer1564494 - PeerSpot reviewer
Network Systems Engineer at a tech services company with 201-500 employees
Real User
May 24, 2021
Good management, easy to setup, stable, and it is scalable
Pros and Cons
  • "The most valuable feature of this solution is the application visibility, which is one of the main features."
  • "The most valuable feature of this solution is the application visibility, which is one of the main features."
  • "It would be good to integrate with ISE in the future."
  • "Technical support is good but can be improved. I would rate them an eight out of ten."

What is our primary use case?

I am a system integrator. I help integrate Meraki Solutions. 

We have customers with offices in Sri Lanka who have other small resorts globally. We use Cisco Meraki Wireless LAN for the management and configuration without having to go to the site.

What is most valuable?

The most valuable feature of this solution is the application visibility, which is one of the main features.

What needs improvement?

We need more options for core switches. More switches with hardware capabilities that can be used at the core level. That would be very helpful.

It would be good to integrate with ISE in the future.

For how long have I used the solution?

I have been integrating Cisco Meraki Wireless LAN for more than five years.

What do I think about the stability of the solution?

I don't have any issues with the stability of the Cisco Meraki Wireless LAN.

What do I think about the scalability of the solution?

It's a scalable solution.

Most of our clients are enterprise companies.

How are customer service and technical support?

Technical support is good but can be improved. I would rate them an eight out of ten. 

Which solution did I use previously and why did I switch?

I am a design engineer. I work with Cisco Meraki, Aruba, Alcatel, and Ruckus.

How was the initial setup?

The initial setup is straightforward.

What's my experience with pricing, setup cost, and licensing?

I would say that they have adequate pricing.

What other advice do I have?

I would rate Cisco Meraki Wireless LAN a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
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Buyer's Guide
Cisco Meraki Wireless LAN
March 2026
Learn what your peers think about Cisco Meraki Wireless LAN. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,264 professionals have used our research since 2012.
Network Engineer at Saudi Customs
Real User
May 12, 2021
Good device connection functionality, stable, and scalable
Pros and Cons
  • "It's a stable product."
  • "We plan to continue using this solution and I would recommend it to others."
  • "The ease of use is average. It could be more user-friendly."
  • "The initial setup was not easy, it was a bit complex."

What is our primary use case?

We use this solution for device address connection.

What needs improvement?

The ease of use is average. It could be more user-friendly.

The initial setup could be simplified.

For how long have I used the solution?

We have been using Cisco Meraki Wireless LAN for a few months.

We are using the latest version.

What do I think about the stability of the solution?

It's a stable product. We don't have any issues with stability.

What do I think about the scalability of the solution?

This is a scalable solution.

How was the initial setup?

The initial setup was not easy, it was a bit complex.

We need a team of three technicians to deploy and maintain this solution.

What's my experience with pricing, setup cost, and licensing?

We pay licensing fees.

What other advice do I have?

We plan to continue using this solution and I would recommend it to others.

I would rate Cisco Meraki Wireless LAN an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1522773 - PeerSpot reviewer
Emerging & Disruptive Mobile Technology Expert, Strategic Advisor at a marketing services firm with 1-10 employees
Real User
Apr 24, 2021
Plug and play set up, stable, scales well with multiple access points
Pros and Cons
  • "The most valuable features are the multiple types of user groupings and access management."
  • "The most valuable features are the multiple types of user groupings and access management."
  • "There is a processing limitation when you have multiple SSIDs, above three or four."
  • "There is a processing limitation when you have multiple SSIDs, above three or four."

What is our primary use case?

There are a variety of use cases. It is being used in a community center, a school, a gymnasium, and a youth center.

It's a combination of constituents. We have teachers, employees/staff, students, parents, and visitors. We have many different users.

What is most valuable?

The most valuable features are the multiple types of user groupings and access management. For example: what, when, how long for, what is the performance, and what device are they using are all groupings.

What needs improvement?

Some of the built-in capabilities need to be improved. The radius capabilities for filtering by MAC address, some of the group-based policy management, even though they have more flexibility.

They need a better reading of device TACs, which are terminal equipment codes.

When you read a MAC address or a serial number, you can detect if it's an iOS or an Android device. Specifically, within the Android world, it can detect if it's a Samsung, an Acer, or if it's a Dell. In the Apple world, you can detect if it's iOS, iPhone, or an iPad.

Their TAC reading and interpretation capability are not as effective. For example, they may be reading a MAC address and reporting it as an iPhone, but it may be a Samsung. It's not just iPhone and iPad confusion, but iPhone and Android cross confusion.

There is a processing limitation when you have multiple SSIDs, above three or four.

For how long have I used the solution?

I have been working with this solution for three years.

We are working with the original version of Meraki, not the latest version.

What do I think about the stability of the solution?

In terms of stability, it's relatively straightforward.

What do I think about the scalability of the solution?

It's a scalable solution. It's pretty good.

How are customer service and technical support?

We have never had to contact technical support.

Which solution did I use previously and why did I switch?

We work with Meraki, Eero, and Ubiquiti.

How was the initial setup?

The initial setup is relatively straightforward. It's literally a plug-and-play, once you set up on the portal. I would be stretching to find an issue.

Anything that is common to all of the access points is the same, You have to run the cables. Once you have done the Delta it's probably a couple of days to deploy.

It depends on what you want to configure or the level of configuration complexity. We have, for example, access points in a specific location that are broadcasting on certain SSIDs and providing access to only certain users or certain devices, and for specific services which have to be configured.  

If you generate an existing configuration, you can just plug it in and it will boot. If however, it requires a specific configuration, it will take time to configure the specific set of requirements.

What was our ROI?

We had a deal and we went for it. If I had to go for it today, I would reconsider, unless I get more competitive pricing. The gap in terms of performance, quality, features, and functionality has decreased significantly compared to what it was five years ago. 

Now they have much more. They used to be a startup and they did pretty well. They got into growth mode, VCs pushed them to grow and they started developing features and functionality. 

Amazon bought them. Now that Amazon has its backing, they should be able to grow and improve features, which is going to put them on a similar pedestal as a Cisco Meraki, and the same for Ubiquity. But those are just nuances. 

Today, it would be harder for me to push for Cisco Meraki.

What's my experience with pricing, setup cost, and licensing?

Their biggest challenge is cost. Since it's been acquired by Cisco, it's an even higher cost.

What other advice do I have?

If they are going for the long run it's good, but if you go too long, there is a cost component to consider and figure out, because the cost is something that is coming down with a lot of new solutions.

I would rate Cisco Meraki Wireless LAN a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Anoop-Kumar - PeerSpot reviewer
Video conferencing Admin at Akshara Enterprises India Pvt Ltd
Real User
Apr 21, 2021
HIPAA compliant, with good wireless monitoring but the throughput could be better
Pros and Cons
  • "Cisco Meraki is HIPAA compliant."
  • "All of the compliances are available with Cisco Meraki; for example, you have all of the HIPAA compliance, Cisco Meraki is HIPAA compliant, and because of HIPAA compliance, it can be used in the pharmaceutical industries, and I like cloud-based monitoring."
  • "The throughput of the switches for wireless could be improved."
  • "The throughput of the switches for wireless could be improved."

What is our primary use case?

We are implementors. We implement solutions for our clients.

What is most valuable?

All of the compliances are available with Cisco Meraki. For example, you have all of the HIPAA compliance. Cisco Meraki is HIPAA compliant.

Because of HIPAA compliance, it can be used in the pharmaceutical industries.

I like cloud-based monitoring.

What needs improvement?

The throughput of the switches for wireless could be improved. I am expecting more from it. The bandwidth should be improved. It should be increased.

For how long have I used the solution?

We have been dealing with this solution for six months.

What do I think about the stability of the solution?

It's a stable solution. There are no issues with stability.

What do I think about the scalability of the solution?

There is no problem with scaling. It's a scalable product.

Which solution did I use previously and why did I switch?

We have recently provided a client the complete Aruba solution. It's both on-premises and on the cloud, for switching, for wireless, and monitoring. It is called Aruba Central.

What other advice do I have?

I would rate this solution a seven out of then.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
IT Director at Madison County
Real User
Mar 26, 2021
Stable, works well, and you don't have to worry about it
Pros and Cons
  • "What I liked about these is that they worked. I didn't touch them or do anything with them. They were up and running when I came here. Once they are set up and running, you don't have to worry about them."
  • "What I liked about these is that they worked."
  • "It is expensive. Juniper seems to have a lot more to offer for future expansion. Juniper has some features that are not there in this solution."
  • "It is expensive. Juniper seems to have a lot more to offer for future expansion."

What is our primary use case?

They were for our Sheriff's department.

What is most valuable?

What I liked about these is that they worked. I didn't touch them or do anything with them. They were up and running when I came here. Once they are set up and running, you don't have to worry about them.

What needs improvement?

It is expensive. Juniper seems to have a lot more to offer for future expansion. Juniper has some features that are not there in this solution.

For how long have I used the solution?

It has been over three years.

What do I think about the stability of the solution?

They have been very stable. We didn't see any issues.

What do I think about the scalability of the solution?

I didn't have to scale it. We had 26 users. They included secretaries and deputies to Sheriff.

How are customer service and technical support?

I never used them. I never had to.

How was the initial setup?

They were set up before I got here.

What's my experience with pricing, setup cost, and licensing?

It is expensive.

What other advice do I have?

I would advise others to take a look at Juniper. We were using Cisco Meraki devices, but they are kind of end-of-life. We're changing our systems because of a policy change about the use of wireless solutions. So, we don't need them anymore. Juniper seems to have a lot more to offer for future expansion.

I would rate Cisco Meraki Wireless LAN a nine out of ten. It works well.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1480227 - PeerSpot reviewer
Technology Systems Manager at a educational organization with 51-200 employees
Real User
Mar 13, 2021
A straightforward and easily operated system
Pros and Cons
  • "We're able to automate as well as manually control as necessary."
  • "In terms of a recommendation, it's been a very stable system for us."
  • "This solution could benefit from a heat mapping ability so that you can tell where the hotspots are, and where the good signals are."
  • "This solution could benefit from a heat mapping ability so that you can tell where the hotspots are, and where the good signals are."

What is our primary use case?

I work for an elementary school and Meraki's used to cover the entire building with wifi. It's not just a specific location. We're a kindergarten through sixth-grade school — an elementary school.

What is most valuable?

In terms of the product, it's been very good for us. They don't have all of the tools built-in that we would like to have such as heat mapping, but when it comes to managing it, it is straightforward and easily operated. We're able to automate as well as manually control as necessary.

What needs improvement?

This solution could benefit from a heat mapping ability so that you can tell where the hotspots are, and where the good signals are. To have that be available from within the management software would be fantastic.

For how long have I used the solution?

We've been using this solution for four years.

What do I think about the stability of the solution?

Stability-wise, it's excellent. However, the software cannot tell us where there are issues. It would be nice if it could point them out to us, but without that event's information, it's more of a challenge. In terms of when we see that it's working, we know that it will be working, period. It's simply reliable.

What do I think about the scalability of the solution?

It's very scalable. We could increase the system we have, but because of its age, we actually need to replace the entire thing at once. So instead of doing it piecemeal and having some of the older products remain while we put in a new product, we would rather replace the whole system. 

How are customer service and technical support?

We have not used Meraki support directly. We haven't had any problems that were so horrible that we needed their assistance.

Which solution did I use previously and why did I switch?

We're looking at whether to replace Meraki or go with ruckus or Aruba. There are all sorts of options for us. The signal coverage has been quite good with Meraki, but we just simply are in need of a stronger system than what we have now. 

How was the initial setup?

I was very surprised. The initial setup was very straightforward. 

What about the implementation team?

We had a company (reseller) install this solution because we needed so many access points. Once they put it in place and did the initial configuration, everything was straightforward and easily managed.

What's my experience with pricing, setup cost, and licensing?

I don't recall the licensing cost. There is a hardware cost and separate licensing. We did buy the free lessons, but I can't recall how much it cost.

What other advice do I have?

In terms of caution, I don't have any advice. In terms of a recommendation, it's been a very stable system for us. However, because our needs grew exponentially when we had to go one-to-one for students, this has made things too complicated. That's why we're looking into upgrading and replacing the whole system. Still, Meraki is not off of our list while we're considering new solutions.

Overall, on a scale from one to ten, I would give this solution a rating of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Manager at Horiba
Reseller
Jan 31, 2021
Well priced and it provides several security advantages
Pros and Cons
  • "From a security perspective, this product has several advantages."
  • "From a security perspective, this product has several advantages."
  • "The user interface needs to be improved."
  • "The user interface needs to be improved."

What is our primary use case?

We are a Cisco reseller and the Meraki Wireless LAN is one of the products that we provide to our clients.

What is most valuable?

From a security perspective, this product has several advantages.

What needs improvement?

The user interface needs to be improved.

We would like to see the DNS Proxy and some additional security enhancements in the future.

Which solution did I use previously and why did I switch?

We were using Cisco Wireless and are now migrating to Cisco Meraki.

What's my experience with pricing, setup cost, and licensing?

Having a good price is important when we are providing quotations for projects.

What other advice do I have?

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Cisco Meraki Wireless LAN Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
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Buyer's Guide
Download our free Cisco Meraki Wireless LAN Report and get advice and tips from experienced pros sharing their opinions.