Cisco Meraki Wireless LAN Reviews and Pricing

it_user203934

Systems Engineer at a financial services firm with 1,001-5,000 employees

Jul 8, 2015

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We can use a single dashboard to manage our 5 offices in different parts of the world.

Pros and Cons

"We implemented Meraki APs across our 5 offices in USA, UK, and India, and we can manage all of them from one dashboard."

What is most valuable?

Centralized management
Easily configurable

How has it helped my organization?

We implemented Meraki APs across our 5 offices in USA, UK, and India, and we can manage all of them from one dashboard. We have great metrics for bandwidth usage, easily finding out who is downloading movies. ;-)

Using Radius server for user authentication is very simple to configure, creating new SSID, and it has a great alerting system.

For how long have I used the solution?

2 years

What was my experience with deployment of the solution?

Deployment is very simple- just add the device to your dashboard, connect to the network, and it will automatically connect, update firmware, and update configuration to match with your others APs.

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Cisco Meraki Wireless LAN

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What do I think about the stability of the solution?

Nope

What do I think about the scalability of the solution?

How are customer service and support?

Customer Service:

Technical Support:

10, to get help you can open the case or just call them directly, give them your customer ID and boom, you are talking to the tech who can see all your devices.

Which solution did I use previously and why did I switch?

Aruba, Ruckus - they are ok, but you need to spend more time to configure and their support is not even close to Meraki.

How was the initial setup?

Can't be more simple

What about the implementation team?

In-house

What's my experience with pricing, setup cost, and licensing?

I think the Meraki APs are very cheap, I am using them even at home.

What other advice do I have?

Don't waste time and money for the other solutions, only Meraki!

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Lu Lu Aung

Technical Consultant at Alstix

May 3, 2023

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Stable solution and has good technical support service

Pros and Cons

"It is a scalable solution."

"Its pricing could be better."

What needs improvement?

The cost for the solution's license could be better.

For how long have I used the solution?

We have used the solution for seven years.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution. We had 50 solution users in our organization.

How are customer service and support?

The solution's technical support service is good.

How would you rate customer service and support?

Positive

How was the initial setup?

One executive is required for the solution's maintenance.