Cisco Meraki Wireless LAN Reviews

We are a reseller and Cisco Meraki Wireless LAN is one of the network-related infrastructure devices that we sell. Our customers deploy it where they want to have one single management pane across multiple locations.

The most valuable feature is the ease of deployment.

The price could be slightly lowered to make it more competitive in the market.

We have been reselling this product for between one and two years.

This product is quite stable and we haven't had any issues with our client.

Scalability has not been a problem.

The technical support is good.

I have used Cisco Aironet as well, and I find the Meraki Wireless much easier to deploy.

The initial setup is easier than some other solutions, such as Cisco Aironet. It takes four to five days to complete the deployment.

Our in-house team does the deployment for our customers.

This solution is slightly more expensive than others, such as Ruckus Wi-Fi. There are no costs in addition to the standard licensing fees.

In summary, this is a good product and one that we recommend.

I would rate this solution a nine out of ten.

We are a system integrator and this is one of the Wireless solutions that we implement for our customers.

The most valuable feature is cloud management.

The Meraki platform needs better on-premises management options.

I have been working with this specific product for three years, and more generally with Cisco for 20.

This solution is scalable and we haven't had any issues with it. I would say that it is for medium-sized and enterprise-level businesses.

Meraki Wireless LAN is a stable product.

We have dealt with Cisco's technical support in the past and we are satisfied with the service.

We have experience with similar products by other vendors such as Aruba and Arista, and we prefer products by Cisco.

The initial setup is very easy. The length of time required for deployment depends on the situation at the client's site, in terms of readiness. It will also vary depending on the number of switches and routers that are in-place or need to be installed.

Generally, the deployment will not take more than two hours.

This is a product that we recommend over other similar ones by other vendors.

I would rate this solution a ten out of ten.

We use this solution to provide wireless connectivity.

The interface makes it easy to manage.

The price of Meraki Wireless should be reduced to make it more affordable.

When we are using SSID roaming, it is not flexible in terms of which AP it connects to. It will not switch to the closet one, but rather, it will maintain a connection with the first one that it had connected to. This has a negative effect on signal quality because as we move around the building and the signal from the original access point gets weaker, it remains connected to it.

We have been using the Cisco Meraki Wireless LAN for more than one year.

The stability is good.

Scaling has not been an issue.

We have been in contact with technical support and they have made suggestions to deal with problems that we have had.

The pricing is based on a subscription and is a bit high at the moment.

I am currently searching for solutions that perform similarly to Cisco Meraki, but are most cost-effective. If in the future, the price of Meraki remains as high, then we will be choosing another product.

In summary, I find that this is a really good product and I recommend it. However, improvements with the cost and signal roaming would make it better.

I would rate this solution a nine out of ten.

We primarily use the solution to understand what is happening in terms of troubleshooting the performance on the network. We have pretty specific user issues. We use it to ensure both our users and devices are secure.

We like the analysis that allows us to see how our cloud applications are performing and we like the way that the solution shows where suites are coming from, including if they are coming from overseas. 

We like the way that we can map the solution against the floor of our building. We are able to see a few things from a topography perspective and can show us if certain aspects are wrong.

The interface is excellent. We've been really happy with it.

We haven't had any issues with the solution. We like the way it works. There isn't anything I can think of that makes me worry that it might be lacking in a certain area.

I've been using the solution for two years now.

The stability is good. We haven't had any crashes. There haven't been bugs or glitches that have interrupted us or our work.

We currently have 60-75 users on the solution. They all use it daily.

For us, the solution seems to be pretty scalable. We haven't had any issues and haven't seen any shortcomings.

I don't recall ever reaching out to technical support. That's not to say we haven't, but I can't remember any specific event or problem where I can discuss a real-life encounter with them. My understanding is that it's good as long as we log a case quickly.

If a case was logged and it's been registered with them, we find the effects in terms or response and resolution are good. We all have different customers with different firewalls and we find technical support in general pretty good. They've got a pretty good presence here in New Zealand, and the support from overseas is pretty good too.

We previously used Ruckus. Meraki is far and away much better for our needs. It was the user interface and its superiority that sold us. It's just far superior and easy to use. The ability to troubleshoot on the graphical interface is just better because the graphical information is so clear.

The initial setup is quite simple. I wouldn't describe it as complex at all.

When we moved to a new building, we were able to have everything up and running in a day or so. Maybe even less than that.

Maintenance is pretty straightforward as well. We just do the updates regularly in order to make sure the server is up to date, as well as any security features.

We're the integrator. We use the solution and also have the capabilities and know-how to bring it all together. We don't need any outside help in order to implement the solution.

I don't have any information about the pricing of the solution. I'm not sure I could estimate the costs on a yearly or monthly basis as I don't deal with finances at our organization. I do believe our company offers very good value for money, although it's my understanding that it's not exactly on the cheapest end of the spectrum.

We have a business relationship with Cisco. We're also a partner.

I'd advise other organizations to think about the solution right through to how they manage and troubleshoot end users. I would recommend that anyone looking at a solution such as this consider that. A lot of people just think about the LAN performance, but I think the ability to understand it and save time by troubleshooting the end-users would be a more important consideration.

I'd rate the solution nine out of ten.

I'm an Associate Engineer and as part of my work is that I look after a number of companies where I recommend and install different network equipment. Anything from the SonicWall networks, Fortinet, you name it, depending on what the client requirements are. I would prefer high-end and that could mean Ubiquiti, Mojo, and Cisco. In terms of the version I would choose, it really depends on the client's requirements. We deal with small, medium and enterprise size companies. 

From an organizational perspective, Meraki has made a difference because it's simple to manage with High level of detail and troubleshooting access, when there's a problem. 

The most valuable feature would have to be the cloud management with high level of detail and ability to be able to use all the information to troubleshoot issues remotely before having someone onsite.

The product is fine as it is. Having been in the IT industry for nearly 20 years, there's nothing that jumps out at me. The product is improving all the time. It could be slightly cheaper but it's fine. It's actually a very good product. 

I've been working with Cisco for 10 years. Meraki is more recent, maybe three or four years.

The product is very stable. 

It's not exactly the cheapest solution in terms of scalability, but it's very good. A lot of my clients have to look at other alternatives because of the cost and it's likely that in the end, they take Mojo even though I don't like that product as much. If I were going to choose an alternative to Cisco it would be Ubiquiti but it all comes down to cost.

Cisco provide good support and there have been times when we've needed it. 

We can deploy on-premises or on the cloud, but it's usually cloud. The amount of time it takes to deploy is really dependent on the client and the size of the company. 

I would suggest that sometimes it might be better to spend more money on better equipment that will perform a lot better, so if you have the funds go for it, but if not, then you have to work within your budget. 

I would rate this product a seven out of 10. 

This is a cloud-based solution that is easily managed. You can manage the visibility and the cloud controller.  

It's a cloud solution that we can access from anywhere, on a mobile phone or any device. We can connect to it, manage it, and we can configure it. It's simple, really easy.

The stability of this solution is not good. It needs improvement.

Operation-wise this solution has some problems and the functionality is not very good.

In the next release, I would like to see a third-party high tech center to connect multiple users to a particular network.

This solution is not stable.

This solution is still evolving and sometimes the authentication stops working and the client is not able to browse anything even though it is connected. It's quite an unstable solution. 

This solution is scalable. It's good and we have no issues.

Cisco's technical support is very good and better than other vendors.

I would rate this solution a five out of ten.

We are a solution integrator and this is one of the products that we provide to our customers.

I develop, market, and strategize products.

We have customers in all sorts of market segments including large businesses, government, SMEs, retail, hospitals, hotels, and others. We have a lot of clients who use this product.

Well since we are reselling the Meraki as Partner product, the aim was to choose the vendor for the organization as revenue-generating and enhance customer experience product, Meraki happened to be the best fit in this regard. We marketed this product according to regional market trends, and it generated potential sales leads for the company. 

One of the best features of this solution is that it has enough in-depth visibility for the people who connect to their wireless technology.

This solution is quite flexible and compatible with other devices.

The most amazing part is that their access points have the ability to connect to multiple conference devices at different times, and it shows you the very in-depth Wi-Fi analytics through their dashboard.

This solution is simple and easy to use.

These products are more suitable for SMB rather than an enterprise for one of the listed Access Points like MR-20, Whereas MR-33 and above models covers and target the Enterprise customers.

We would like to see Wi-Fi 6 support for devices sold in the Middle East, however, Meraki has introduced WiFi-6 where we would strategize our GTM plans for WiFi 6, where we would offer WiFi 6 to specific customers with extensive needs of high WiFi availability in KSA.

It's a very stable solution, the stability of wireless networks depends upon a lot of factor like how much and complex the requirement is for the customer, its not always necessary to have bulk Access Point installed on customer site, in case of Meraki as of different model option and feature like high-density broadcasting, few access points would be enough to cover WiFi coverage, The solution itself is stable. As its cloud-based Access Points, The stability in Meraki networks is autonomous. 

This solution is scalable.

The service with them has been amazing. I would rate their technical support a nine out of ten.

We did competitive and comparative analysis while we were in the ideation phase for the company, having said that, after reaching conclusion to our ideation study, we found Meraki as a market leader in WiFi technology from a commercial perspective as well as features and benefits to end customers. Thus we choose to go with Meraki as our Strategic Partner for our standard WiFi product. 

The initial setup of this solution is plug and play and very straightforward.

We never used vendor teams to install or configure rather we have our own certified people working to install the configure the Meraki network at customer premises. In fact, we have our own business processes which the organization follows. 

The setup cost varies from Service Provider to others, how they want to build the cost model. The licensing part for Meraki is extensible, it depends on which model you would choose to offer to the market as SP. Mostly pricing models are yearly contractual fees, but normally you would pay as one time cost as SP. In our case, we followed the international pricing trend for WiFi where you Bundle connectivity Per Access Point on a flat-rate monthly fee, and the customer doesn't want to pay extra charges and want easy to install plug and play solutions. In that specific case, you transfer the ownership of the hardware to the customer, while you charge only for Monitoring and Management which are minimal fees. 

We did look into other options, there are pros and cons, but since the company strategy was to focus on SME's, we found Meraki was the most suitable option. The option that we were looking for the Field Operations for Site Survey, Meraki Access Point had features like Site Survey Mode where Access Point would detect the signal strength and adjust its broadcasting range to premises where it was installed. In other vendors, we did not find that feature. This was important for us to make an easier job for our Field Operations teams who would visit the customer site to install the WiFi Solution, it saved time and efforts and especially the Site Survey cost which was Plus in reducing the Operations Opex for WiFi.

The implementation and suitability of this product depend on the client and the want they want to achieve.

When it comes to Wi-Fi wireless technology, you also have to consider 5G. The 5G is already here and it's the fastest, ever, wireless network. There is going to be a conflict between Wi-Fi and 5G when it comes to what enterprises are using. Wi-Fi 6 will help to keep the technology in the market.

I would rate this solution a ten out of ten.

The dashboard is the solution's most valuable feature. It's very user-friendly. It's a good solution for people that don't have a big technical team.

In many wireless solutions, there are a lot of things that can be added, like WiFi 6. 

Meraki should share its viability roadmap. It is really hard to know which functionality will appear or when they will be available. It is also hard to know which features are available now but are not visible on the dashboard.

In France, there's a law that requires we should keep a log of connection for 1 year, so it would be really nice to have a solution or feature that allows us to keep a log in the cloud during the year with log rotations and secure log authorizations. Right now, in France, it is not possible.

So far, we haven't had issues with stability. 

The solution is easily scalable. There are not really any limits for the customer in terms of expanding if they need to.

The technical support of Meraki is very good. They're always quick to answer. You can create a case on your dashboard and after a maximum of 30 minutes, they contact you. This is a great process. Many other solutions should copy their support model. 

The initial setup is easy; it's not complex at all.

In terms of deployment, depending on the customer, it can be installed rather quickly. A customer can even handle the installation themselves.  Some may need more help with design, and it can take a bit more time to do that, but overall it's rather simple. 

We're a partner with Cisco. We create architecture for customers and design solutions for surveillance products. We also deploy WiFi production engineers from our company.

My advice to others considering implementation is to be aware of Meraki limitations. If you are not sure if the features you need are available, you should verify that with Meraki. It will keep you from having any surprises down the road.

I'd rate the solution nine out of ten. It's a really good product.