Cisco Meraki Wireless LAN Reviews

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Meraki is a good entry-level enterprise Wi-Fi solution.

Customers that have gone from SMB solutions into the Meraki have noticed an increase in satisfaction in the work.

The big draw is the ease of installation. It's easy to manage, and it's easy to implement.

It's a little bit customizable, but that's where it probably has one of its downfalls. It is not as feature-rich as some of the others.

The customization needs to be improved because it's pretty locked down. You can't customize it much.

In the next release of this solution, I would like to see the Radio Control feature included, and improved customization on the radios.

Also, it needs more ability to control it. It works well but you can really change it a lot.

We have been working with Cisco Meraki Wireless Lan for approximately 10 years.

They don't really have versions with Meraki. They have different access points.

It's a very stable product, very mature.

It is scalable, but it definitely suffers during really large implementations.

Technical support is good. They are pretty solid.

I think everywhere there's always improvement to be had. That's just kind of the big thing for technical support.

The initial setup is straightforward.

The usual requirements are less than thirty days to install. It's pretty quick.

We do our pre-installation survey, help design the network, and then implement it, test it, and then make adjustments as required.

Wi-Fi is a necessary evil. You have to have Wi-Fi, so I think that it's a situation where you have to put something in. 

Some of the companies have had a return on investments and they will generate revenue off of their Wi-Fi, but that's in hospitality for example.

It's a little bit different for those customers, who have to put a Wi-Fi solution in. 

This one from a budgetary standpoint is mid-range. It's not super expensive and it's not super cheap.

It's a good solution. 

A lot of customers pick it because it's got decent feature sets and it's not the most expensive in the market.

To anyone who is interested in using this solution, make sure that you're happy with their features and that it's the right solution. 

Look at all of its features and also look at its downfalls and/or weaknesses, as well.

Cisco Meraki Wireless LAN is good, but not great.

I would rate this solution a seven out of ten.

We use it for our IoT devices in the office. It is currently our wireless solution for all devices that require wireless connectivity, for example, our IoT devices and our user's laptops and phones.

Within our organization, there are roughly 400 to 500 users, using this solution. Mostly
developers, editors, finance — everybody uses it.

Soon, we're making the switch to Aruba wireless.

Because it's so easy for the common person to use, It has become less desirable for people who know the technology. The funny thing is that Meraki does have the ability to allow you to do that because you're talking about stuff that is controller-based. 

That is very good for small to medium-sized businesses with somebody who doesn't have that kind of skill-set to troubleshoot their environment; however, it's frustrating for somebody that wants to actually configure certain things. You can't do it because there's no way that you can get into that without asking them for permission.

The fact that it's cloud-based is valuable because you don't have to have an actual physical controller in your location. That cuts down on space that you need, the redundancy, the power that you consume, how much it takes to cool down your server room, etc.

Because it's user-friendly, you can hand off some of the easier troubleshooting tasks to people that are not necessarily wireless engineers. You can hand it off to a desktop team, so that's helpful.

With other solutions, you have to configure the right guardrails to keep people from messing things up, but Meraki already has those guardrails in place. This is very frustrating for a competent engineer because then he doesn't have the ability to customize it the way he wants — it's a double-edged sword.

The advanced configuration makes it so that any user can enable some of these features without having to ask them for help. It's designed like this because their business model targets people with mid-range expertise.

I think Meraki's doing fine, but I had to leave them because I came from using Cisco before they bought Meraki — which gives you so many options that you can expand upon that it's absolutely mind-numbing. 

As you learn, you miss some of those features when you switch to something else. I did enjoy using Meraki and I would use it again, but I wouldn't be using it for a large office because they don't have the kind of manpower to properly administrate it.

If there are advanced features that you can have enabled, they should allow users access to that in an easier manner. 

I have been using this solution for roughly four years.

I don't remember any outages that were caused by a loss of connection to the Meraki cloud controller. They can operate independently, which is good — they were stable. It has not been a chore or a very hard thing to work through. I really don't have any problems with the stability of the product. It's a good product, it's just not great for everybody.

Because it is cloud-based, you don't have to worry about it. Once you deploy it, it's very easy. You could actually ship one to a remote office, have them plug it in and once it phones home, you register it, and then you can configure it. So in that regard, it's very easy to set up a remote office. It's very good that way.

Their technical support is pretty good. Overall, I would give their support a rating of 8 out of ten.

They should expand their knowledge base online. I think a lot of problems could easily be solved if they had a better knowledge base.

We were using a WLC wireless LAN controller. We stopped using that solution because we had just been purchased by another company that was using Meraki, so we just sort of moved it over against my wishes. 

The initial setup was very straightforward. Our network engineer had it deployed in roughly one week.

We deployed it ourselves. We read about it and then we implemented it. As I said, it's not very hard.

Utilize the packet capture — I found that very helpful. Troubleshooting is one of the features that I found really helpful — day by day, trying to figure out what's going on. I think that people that are going to purchase it are looking for something really simple and something that works.

If I had to summarize Meraki, the biggest lesson that I learned while using it would be: simplicity has its costs.

Overall, on a scale from one to ten, I would give this solution a rating of eight.

It's a very good solution for small to medium-sized businesses that don't have the technical know-how to look for an enterprise-wide wireless solution. It's a great product for sub- enterprise solutions. It's also really good for hospitals and schools because of the easy deployment.

I use the product and I think that for what they're trying to achieve, there's nothing better.

Even though I'm moving to Aruba, I've seen and felt their wireless cloud-based controller system. I think that might be a little complicated for the average person. 

To take it to a rating of ten, there should be some more advanced features. I know that they have more stuff. You buy into the Meraki way, so to speak. You buy their switches, you buy their access points, everything starts to work a little bit better together; I never did that. I think that some of the stuff that I've even thought was making them better, they probably have already done. It's just that it wasn't for me. They should allow for some more granular configuration features that give people more control over their environment.

We use this product for the branch network connecting with the core application in the data centers of our main customers. 

We provide a Wi-Fi, secured internet connection for the customer branch.

This is an entry point to excel in other value-added services. 

Connectivity is the base of our internet provider service.

The most valuable feature is the technology of the security that is offered.

The connection to the internet via Wi-Fi, for external people who frequent the customer branch, needs improvement.

In the next release, I would like to see the central control plane have the flexibility to control and distribute policies to all LAN networks, balance the traffic, and the performance based on application monitoring.

I have been using this solution for approximately three or four months.

It's a stable solution.

This is not an area that I have explored as I am not a project specialist, but we would like to increase our usage.

We have approximately 300 users.

Technical support is good, but not easy to access and the technology is not open. It is very proprietary.

We have to have a variety of solution vendors in our portfolio. Currently, we have Aruba, Huawei, and Fortinet.

We will be increasing our vendors to include others to enlarge our portfolio.

Aruba is better for radio performance coverage, and it's easier. Meraki is more secure.

The initial setup is quite complex.

We have a team of six or seven internal members, plus the system integrator to maintain this solution.

We used a systems integrator selected by Meraki.

This solution is quite costly and there are costs in addition to the licensing fees.

Depending on the preference of the customer, we have some monthly or yearly licenses.

This is a product I can recommend to others.

I would rate this solution a six out of ten.

The Cisco Meraki Wireless LAN is hosted on the cloud. Users enjoy all the features available on the platform, and it facilitates seamless communication for our business operations. Integrating with the router, firewall, and Wireless Controller is advantageous.

The solution could be cheaper.

I have been using Cisco Meraki Wireless LAN for more than 2 years.

The product is stable. It is working well.

The solution’s scalability is good.

Around 20 customers are using this solution.

Technical support is good.

The initial setup is easy and takes 10-30 minutes with zero IP deployment.

It also depends on the customer's requirements. Whether it's a small or large project, the system can accommodate various sizes. LAN configurations have been implemented for better connectivity. One employee can do the deployment.

There are two values, but the first one is that the network demands more. However, the current value lies in using advanced technology. Additionally, its ease of use and deployment facilitates creating a profile of a beneficial customer.

The market is competitive. Customers do not have much money to invest. However, we have a new solution. We are looking for McAfee share.

In Vietnam, the license policy is yearly, which could be one year, three years, or five years.

Overall, I rate the solution a ten out of ten.

We provide use cases for hospital systems and enterprise solutions where customers connect to Wi-Fi for office purposes. We also provide guest solutions.

The single dashboard of Cisco Meraki Wireless LAN is the most valuable feature for me.

In terms of improvement, the time taken to update to the cloud can be made better. There is a small delay, so if there is a way to make it real-time, exactly like a real-time update, that would be the best option. Log monitoring and log view features can also be improved upon.

I have been using this solution for more than eight years. 

It is not a very stable solution.

It is a super scalable solution. There are no limitations to the number of devices you can add.

The customer service team is awesome. Each time we call, we're connected with a new engineer who can quickly assess our issue and provide helpful guidance. However, Meraki should follow Cisco's approach, which would be more helpful for us.

Neutral

I would rate my experience a seven out of ten. It was easy.

It's a must-try, completely cloud-managed solution. It can be used for non-critical environments.

Overall, I would rate the solution a seven out of ten.

We have previously used PBXs, wireless solutions and LAN solutions. Our strategy is now to move everything to the cloud which is why we moved to using this solution. 

The fact that Cisco Meraki is cloud based and is reasonably priced has been most valuable.

It would be useful to have a service management platform integrated within this solution where we can measure the customer experience. It would also be useful to have assistance with the go-to-market strategy when using this solution.

We are a partner of Cisco and we have been working with them since 2006.

This is a stable solution. 

This is a scalable solution solution. We are based in Mauritius and since it is a small island, the scale we need fits into the range that Meraki can offer. 

This solution has a good support team and when we raise a support case, it is resolved quickly. We have a local representative for Cisco and they facilitate any support we need. 

Positive

The initial setup was straightforward and deployment was easy. 

We have our own team who are certified in using this solution and who implemented it.

I would rate this solution a seven out of ten. 

We are using Cisco Meraki Wireless LAN for enterprise access in our building.

I have been using Cisco Meraki Wireless LAN for approximately five years.

The stability of the Cisco Meraki Wireless LAN is very good.

Cisco Meraki Wireless LAN is a scalable solution.

We have approximately 300 people using this solution in my organization.

The technical support from Cisco is good, but they can improve themselves in some areas. Sometimes it takes a while to provide a solution or an answer to our problem.

The deployment of Cisco Meraki Wireless LAN was simple. It took a couple of weeks to complete.

We have certified people that do the implementation of the solution.

The price of Cisco Meraki Wireless LAN is per unit and it has annual maintenance costs.

I rate Cisco Meraki Wireless LAN an eight out of ten.

I am an electronic engineer and a specialist in Cisco Meraki Wireless LAN. I am a distributor of Cisco Meraki and have 100 customers using this solution.

There are many valuable features of Cisco Meraki, including the switches, stacking, and layer 3 routing.

The products are delayed when arriving in Argentina. These delays can be as long as 6 months, causing the customers to be unhappy. I would like to see Cisco Meraki improve the accessibility by region level here in Latin America.

I have been working with Cisco Meraki for the past few years.

The stability of Cisco Meraki Wireless LAN is great.

This solution is scalable.

Technical support is easy to contact and ready to help.

When you are in the dashboard of Cicso Meraki, you configure the hardware and connect to the internet line and the script will download to the hardware. The deployment is very easy, it is plug and play and takes 50 minutes.

Cisco Meraki requires either a one year or three year license for a standard enterprise license.

This is an excellent product. Cisco Meraki Wireless LAN is robust and has a tough access point.

I would rate this solution a 9 out of 10.