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Director at a legal firm with 1,001-5,000 employees
Real User
Apr 7, 2021
A cloud-based solution with a GUI and perfect stability, scalability, and support
Pros and Cons
  • "It is cloud-based. It has a GUI rather than a command line, and it just works."
  • "Their support is perfect. They're there 24/7, 365 days a year. Whether you email or phone in, there is always someone there to help you."
  • "The biggest pain point is that they limit you through firewall throughput. I understand why they do it, but that really grates me. For instance, for 450 Mbps throughput, you're looking at £800 for a router, whereas if you look at the one gig connection, for some of us are lucky enough to have a gig connection, you could almost be spending £3,000 for the option to have one gig connectivity. That's one of the pain points I've got. I don't mind paying for throughput, but I should at least have the option to be able to update that throughput, maybe through extra licensing or something else. It is crazy expensive to jump through to the next one."
  • "The biggest pain point is that they limit you through firewall throughput."

What is our primary use case?

There are so many use cases. You can have multiple SSIDs and different LANs such as
guests, private, or hidden. There are so many options with it.

It is cloud-based, but the physical hardware is on-premises. We are using the Enterprise version.

What is most valuable?

It is cloud-based. It has a GUI rather than a command line, and it just works.

What needs improvement?

The biggest pain point is that they limit you through firewall throughput. I understand why they do it, but that really grates me. For instance, for 450 Mbps throughput, you're looking at £800 for a router, whereas if you look at the one gig connection, for some of us are lucky enough to have a gig connection, you could almost be spending £3,000 for the option to have one gig connectivity. That's one of the pain points I've got. I don't mind paying for throughput, but I should at least have the option to be able to update that throughput, maybe through extra licensing or something else. It is crazy expensive to jump through to the next one.

For how long have I used the solution?

I have been using this solution for a good couple of years.

Buyer's Guide
Cisco Meraki Wireless LAN
March 2026
Learn what your peers think about Cisco Meraki Wireless LAN. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,264 professionals have used our research since 2012.

What do I think about the stability of the solution?

It is perfect in terms of stability.

What do I think about the scalability of the solution?

It is perfect in terms of scalability. I've got one system here in the UAE and one in London, and I haven't even touched the one in London, and I can do it all from here.

How are customer service and support?

Their support is perfect. They're there 24/7, 365 days a year. Whether you email or phone in, there is always someone there to help you.

How was the initial setup?

Its initial setup is straightforward.

What's my experience with pricing, setup cost, and licensing?

Its licensing is on a yearly basis. It can be for three, five, or ten years.

I'm happy with the pricing. You basically pay for what you get. It is that simple. When you look at Ubiquiti or Aruba, Cisco Meraki Wireless LAN far outweighs what you get. If you're in the UK, Ubiquiti gives a three-year or five-year warranty, whereas here in the UAE, they only give a one-year warranty, which is no good to me. Who buys a piece of equipment with only one year warranty on it? It doesn't make sense.

What other advice do I have?

I would recommend this solution, but there are limitations with some of these devices. The main issue that I have is related to the throughput. You can get any router that will do a gig connection, but you don't get the other features.

I would rate Cisco Meraki Wireless LAN an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Principal at WATERTOWN SCHOOL DISTRICT 14-4
Real User
Apr 6, 2021
A scalable and trouble-free solution with multiple SSDs and good record-keeping
Pros and Cons
  • "I like the record that is being kept and multiple SSDs."
  • "If you have some money, it is a good thing to buy."
  • "Its price could be improved."
  • "Its price could be improved."

What is our primary use case?

We are using it in our school. We are using an old version. It is five years when my contract expires.

How has it helped my organization?

It has improved the way our school functions.

What is most valuable?

I like the record that is being kept and multiple SSDs.

What needs improvement?

Its price could be improved.

For how long have I used the solution?

I have been using this solution for eight years.

What do I think about the stability of the solution?

It is stable. I didn't have any issues with its stability.

We have probably 30 to 40 users.

What do I think about the scalability of the solution?

It is scalable. I need to add a couple more and upgrade to four.

How are customer service and technical support?

I did not use their technical support.

Which solution did I use previously and why did I switch?

I didn't use any other solution.

How was the initial setup?

It was pretty straightforward.

What's my experience with pricing, setup cost, and licensing?

It is expensive, but it is a good product.

What other advice do I have?

If you have some money, it is a good thing to buy. It is a trouble-free product.

I would rate Cisco Meraki Wireless LAN a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Cisco Meraki Wireless LAN
March 2026
Learn what your peers think about Cisco Meraki Wireless LAN. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,264 professionals have used our research since 2012.
it_user1543167 - PeerSpot reviewer
Advanced IT Executive at a tech services company with 1,001-5,000 employees
Real User
Mar 31, 2021
A solid product with good network security and the potential to scale
Pros and Cons
  • "The network security the solution provides is its most valuable aspect."
  • "The network security the solution provides is its most valuable aspect."
  • "The licensing could be a bit better."
  • "The licensing could be a bit better."

What is our primary use case?

The product is used mainly for wireless switching security. I like to call it network security, however, they also have products on that end, such as FC LAN. I don't focus too much on the wireless stuff. I focus on the services and products.

What is most valuable?

The network security the solution provides is its most valuable aspect.

Overall, it's a very solid product. I really like it.

The initial setup is pretty straightforward.

The solution scales very well.

We've found the product to be quite stable.

What needs improvement?

On the performance side, there are always updates to different versions. It's more just getting it out to the client-side that's often the issue. 

The licensing could be a bit better.

They should market Meraki as a mid-level solution for SMBs. There are a lot of SMBs out there, and they could use this technology.

For how long have I used the solution?

I've used the solution for a while, however, it's hard to give a timeframe. I use it as clients use it. They can go on and off of it, or I can be on different accounts.

What do I think about the stability of the solution?

The stability has been very good. It's very solid. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.

What do I think about the scalability of the solution?

The solution can scale very well. There are not problems expanding it if you need to as an organization. It's easy enough to do. Even on an enterprise-level, you can scale.

How are customer service and technical support?

Technical support is more channeled to the partner side of things. However, Cisco is a great product and has a great team.

Which solution did I use previously and why did I switch?

I can name a lot of companies that do network security, however, we pull up Cisco Meraki and we read off everything they do. 

How was the initial setup?

The initial setup isn't overly complex. It's pretty straightforward. A company shouldn't have trouble implementing it.

What's my experience with pricing, setup cost, and licensing?

I don't deal with pricing directly, however, it's my understanding that it is around $40 per unit. I'm not well versed in MDM pricing, to be honest. It's not something I work with.

I'm more on the managed services, professional services, which includes getting everything set up and dealing with all the problems around it, versus the actual licensing part.

What other advice do I have?

We're partners with Cisco. Meraki is probably one of the number one solutions. On my team that's all we've talked about or sold. Cisco is 100%, one of our top partners.

Just in terms of network security, there's a lot of digital transformation happening. There will be a lot of moving to the cloud for many customers and you'd be surprised how many enterprises still just aren't prepared for the changes that are coming their way.

I'd rate the solution at an eight out of ten. It's a legitimate switch and a legitimate solution. It does what it says and it gets the job done.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Director at a computer software company with 11-50 employees
Reseller
Mar 23, 2021
A flexible product complete with integrated security and content filtering
Pros and Cons
  • "The captive portal feature is my favorite. It allows us to keep track of how many people are entering our client's businesses."
  • "I'd recommend this solution because it's easy to use and secure — the security is integrated."
  • "The signal coverage radius could be extended."
  • "The signal coverage radius could be extended."

What is our primary use case?

We use Cisco Meraki Wireless LAN for offices, small retail stores, and restaurants. Most of our clients are medium-sized businesses.

Most of our clients have around 200 employees. There are around 50 access point users.

Only one person is required for maintenance.

What is most valuable?

The captive portal feature is my favorite. It allows us to keep track of how many people are entering our client's businesses. 

Also, the security and content filtering that's included on the cloud is great.

What needs improvement?

The signal coverage radius could be extended. I would also like to have a planner for designs. 

For how long have I used the solution?

I have been using Cisco Meraki Wireless LAN for roughly eight years.

What do I think about the stability of the solution?

Stability-wise, it's very good. The problem is the coverage.

What do I think about the scalability of the solution?

Scalability-wise, it's excellent. You can integrate with other products like MX, the firewall and router of Meraki, and you can also integrate with Umbrella which is cloud security from Cisco. You can also add more access points very easily.

How are customer service and technical support?

Cisco's technical support is excellent. Still, sometimes it takes a while for them to respond. There is also a lot of information on their web page for support.

Which solution did I use previously and why did I switch?

We used to use Aruba and Cisco Access Point. Cloud management was the main difference between these solutions. We have more flexibility with Cisco Meraki Wireless LAN.

How was the initial setup?

The initial setup is easy but it's important to have training.

Configuration takes around one hour. It's the same for any access point but the installation depends on the physical installation — overall, it takes around three hours.

What's my experience with pricing, setup cost, and licensing?

Meraki is a very good solution, but the price is quite high for small markets. We are based in Mexico and within Latin America, most of our customers think that this is an expensive solution compared to other brands. Overall, we think that the price is too high.

For example, the cheapest license subscription is around $600. It's around $1,200 for one access point. This is really expensive for one customer. Other brands charge the same amount for around five access points.

What other advice do I have?

I'd recommend this solution because it's easy to use and secure — the security is integrated. Apps can also be integrated very easily and it's very scalable. 

Overall, on a scale from one to ten, I would give Cisco Meraki Wireless LAN a rating of eight. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Luiz Kazan - PeerSpot reviewer
Head of Digital Solutions at a computer software company with 1,001-5,000 employees
Real User
Top 5
Mar 9, 2021
Easy to use with great dashboards and good business insights
Pros and Cons
  • "The solution is very easy to use."
  • "Users have the capability of capturing business insights on the solution, for example, we can see who uses the WiFi or monitor movement."
  • "It would be nice to have licensing that stays in place while the system is being renovated or changed."
  • "It would be nice to have licensing that stays in place while the system is being renovated or changed."

What is most valuable?

The solution is very easy to use. The user interface is very nice.

There are really great dashboards available. Users can see everything they need to on one pane of glass.

Users have the capability of capturing business insights on the solution. For example, we can see who uses the WiFi or monitor movement.

What needs improvement?

The solution should be open to introducing more IoT sensors and to have a more complete solution to medium-sized customers.

The solution could saturate more of the market, as likely 80% of the market would like to see more simple solutions such as Meraki.

It would be ideal if you didn't necessarily have to go to professionals to get a product like this. It should be sold more in the retail space. 

It would be great if the solution could integrate with Amazon Alexa. We'd be able to leverage Meraki and build more intelligent homes and businesses. It would help us build new items we could deliver to our clients, and to build better B2C relations.

It would be nice to have licensing that stays in place while the system is being renovated or changed. If there was a way to have remote WiFi to support local connections during issues, so that technical support doesn't have to shut down the entire network, that would be great. If there was something like a robot that could continue running the network while there are licensing or technical issues, so that WiFi never goes down, that would be an ideal situation.

Which solution did I use previously and why did I switch?

We used to sell other Cisco solutions, however, now we only really focus on Meraki.

What other advice do I have?

The solution from Meraki is more public cloud, however, if we need to we have an internal team that manages alarms, and coordinates action zone disputes to changes devices when it is needed, and have support to our customers.

We have partners that can sell the solution to us, and we in turn offer them to our clients. We're similar to a reseller.

In general, I would rate the solution at an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Owner at Mar Consulting Services
Real User
Mar 2, 2021
Easy to set up and maintain, provide good visibility, and will email regular status updates
Pros and Cons
  • "The emailing of statuses is the most valuable feature."
  • "The technical support is very good; they are responsible and knowledgeable, and on the Meraki side you get through right away, whereas on the Cisco side you put in a call and then it is difficult to predict when they will return it."
  • "The annual maintenance is something that needs to be changed."
  • "These units cost between $800 and $900 per device and on top of that, you have to pay yearly fees for maintenance."

What is our primary use case?

These switches are part of our wireless network infrastructure. I have implemented them at 15 or 16 locations, each with between one and seven access points (APs).  

What is most valuable?

The emailing of statuses is the most valuable feature. For example, if you lose power to the building or you lose your internet connection, you get an email to explain that it has happened. This gives you the opportunity, even in the middle of the night, to be en route to solve the problem before the office even opens up.

They provide good visibility on what's going on.

What needs improvement?

The annual maintenance is something that needs to be changed.

For how long have I used the solution?

I have been using Cisco Meraki Wireless LAN products for ten years.

What do I think about the stability of the solution?

These switches are very stable.

How are customer service and technical support?

The technical support is very good. They are responsible and knowledgeable. On the Meraki side, you get through right away, whereas, on the Cisco side, you put in a call, and then it is difficult to predict when they will return it.

Which solution did I use previously and why did I switch?

I have a large number of Meraki Wireless LAN switches including MR12, MR16, MR32, MR42, and MR46 models. I also use other Meraki equipment within our infrastructure.

How was the initial setup?

These switches are very easy to set up, and it is also very easy to upgrade the firmware.

What's my experience with pricing, setup cost, and licensing?

These units cost between $800 and $900 per device and on top of that, you have to pay yearly fees for maintenance. The annual maintenance costs about $75 per year, which is why we are moving away from this solution.

Which other solutions did I evaluate?

We are moving to another line of products because of the yearly maintenance fee.

We will be implementing Fortinet products in our infrastructure, with FortiAPs and our wireless access points. The speed of the FortiAP is triple that of my Meraki MR, and the purchase price is $500 versus $900. The is no annual maintenance fee on the FortiAP.

Fortinet is up and coming and on the leading edge right now.

What other advice do I have?

In summary, this is a good product but we're moving away from Meraki because we no longer want to pay annual maintenance fees.

I would rate this solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Information Technology Manager at jpsnetwork
Reseller
Feb 4, 2021
A scalable solution that can be managed remotely and has good support
Pros and Cons
  • "The ability to manage it remotely is the most valuable. If it has an internet connection, you can get to it. It is a great product for remote clinics. We kind of thought about doing this kind of standalone technology. Meraki is easy to manage. From a management perspective, it is the easiest to use, especially in the cloud. I like Meraki. I even have it in my home."
  • "Meraki is easy to manage; from a management perspective, it is the easiest to use, especially in the cloud."
  • "I would like to see more cybersecurity. I would like the ability to go in and enhance security. Because WPA2 is becoming obsolete, many devices are now WPA3, but the challenge is that a lot of devices are not yet there. I would like to be able to go in and do monitoring, similar to ASPM. ASPM has the ability to monitor who's joining and who's active. It supports two-step monitoring. The stability of Cisco Meraki Wireless LAN can also be improved."
  • "I would like to see more cybersecurity. I would like the ability to go in and enhance security."

What is our primary use case?

Our use case is remote clinics. We have over 40 remote clinics, and we even use it in our mobile vans or buses for providing free medical to the homeless and those in need. 

We have a hybrid type infrastructure. We have Cisco as well as Aruba, but from the wireless perspective, it is all Aruba due to security and costs. Cisco Meraki Wireless LAN is deployed in a data center. We have our own infrastructure because of HIPAA compliance and other regulations. When going into the cloud, you don't know who is managing and whether they properly bedded in terms of sensitive, classified, and not classified information or data.

I also use it in my home. I have a cloud in my garage. I have converged network storage and everything else in my garage. My garage is a data center, and I consider it a cloud. I am using the latest version of this solution.

What is most valuable?

The ability to manage it remotely is the most valuable. If it has an internet connection, you can get to it. It is a great product for remote clinics. We kind of thought about doing this kind of standalone technology. 

Meraki is easy to manage. From a management perspective, it is the easiest to use, especially in the cloud. I like Meraki. I even have it in my home.

What needs improvement?

I would like to see more cybersecurity. I would like the ability to go in and enhance security. Because WPA2 is becoming obsolete, many devices are now WPA3, but the challenge is that a lot of devices are not yet there. 

I would like to be able to go in and do monitoring, similar to ASPM. ASPM has the ability to monitor who's joining and who's active. It supports two-step monitoring. The stability of Cisco Meraki Wireless LAN can also be improved.

For how long have I used the solution?

I have been using this solution since it came out. 

What do I think about the stability of the solution?

Its stability could be improved.

What do I think about the scalability of the solution?

It has scalability. It can be scaled depending on your business needs.

How are customer service and technical support?

Cisco support is amazing. You get what you pay for. I did a network for the border patrol, and we used Cisco and another product called Antera. From the Cisco perspective, we were able to resolve any issues relating to ring networks, but for Antera, we had to rely on somebody from Taiwan, which was a challenge.

How was the initial setup?

Its initial setup is straightforward. We do wireless on all the access points.

What's my experience with pricing, setup cost, and licensing?

We do a three-year or five-year license and support. Its price could be better, but overall, we get competitive prices.

A lot of times, Cisco puts itself out of range, especially with Meraki. I've dealt with a lot of business development from Cisco, and they have always been accommodating, especially in dealing with hospitals or government. There is also a right time to buy it. July is when they are eager to sell a lot of things because that is the end of their calendar year.

What other advice do I have?

I would recommend this solution if it is right for your environment. I would rate Cisco Meraki Wireless LAN a nine out of ten. It is great, but it has room for improvement.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Project Co-Ordinator at Ministry of Innovation, Science and Smart Technology
Real User
Jan 31, 2021
Scalable, robust, and it can be deployed on the cloud and on-premises
Pros and Cons
  • "It is very stable, very resilient, and very robust."
  • "It is very stable, very resilient, and very robust."
  • "Our only concern at this stage is how it's licensed."
  • "We don't like the licensing model and we think that it needs to be improved significantly."

What is our primary use case?

We have deployed this solution both on private cloud and on-premises across at least 100 distinct locations.

What needs improvement?

I can't say that there are any additional features that we would like to see included in it. Our only concern at this stage is how it's licensed.

For how long have I used the solution?

We have been using Cisco Meraki Wireless LAN for approximately four years.

What do I think about the stability of the solution?

It is very stable, very resilient, and very robust.

What do I think about the scalability of the solution?

We don't have any challenges with the scalability so far. From our experience, it's quite scalable.

On a daily basis, we probably have an excess of 5,000 users on this solution.

There are no immediate plans to increase usage, however, there's probably a growth rate of about 5% to 8% per year for the next year or two.

How was the initial setup?

This solution is not significantly hard to setup and deploy.

It's a manual process.

We deployed this solution across a complete government network over a three-year period.

What about the implementation team?

We had a system integrations consultant working cohesively with us on it.

What's my experience with pricing, setup cost, and licensing?

We don't like the licensing model and we think that it needs to be improved significantly.

What other advice do I have?

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Cisco Meraki Wireless LAN Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
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Buyer's Guide
Download our free Cisco Meraki Wireless LAN Report and get advice and tips from experienced pros sharing their opinions.