What is our primary use case?
We have two different environments. We have set it up in a large building with five access points, and one access point in another building. We are a non-profit organization.
What is most valuable?
The ability to program all access points from the
Cisco Meraki Wireless LAN dashboard, view the status of all of them, and examine the individual devices connected to each access point is very valuable. Making a change on one access point and having that propagate to all the other ones makes centralized control very important and easy.
What needs improvement?
Some of the newer models of the
Cisco Meraki Wireless LAN access point have encompassed the new wireless protocols and increased the strength of their antennas, so they are already improving their product.
For how long have I used the solution?
I have used the solution for about three years.
What was my experience with deployment of the solution?
We were able to deploy the system without assistance, as the online documentation provided a lot of step-by-step guides for setup. Deploying it was straightforward, and the solution was initially set up by programming one device and then copying settings to the others.
What do I think about the stability of the solution?
The stability could be better. We have experienced many instances where we have experienced a lag in our network, and I am not sure if it is due to their devices or our network. Overall, I would rate the stability an eight out of ten.
How are customer service and support?
I did not really deal with them at all. We were able to handle the deployment on our own.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We were using Cisco wireless access points, but they became outdated and were no longer in service. They were upgraded to Cisco Meraki Wireless LAN access points.
How was the initial setup?
The initial setup was very easy. We just had to program one of the access points, and then we copied those settings to the others, making the deployment process efficient.
What about the implementation team?
The implementation involved two people. One person handled all the initial configurations, while two people actually placed the devices.
What's my experience with pricing, setup cost, and licensing?
Cisco Meraki Wireless LAN is on par with other devices in that category, offering competitive pricing.
Which other solutions did I evaluate?
Arctic Wolf, Exidium (Komodo)
What other advice do I have?
I would recommend Cisco Meraki Wireless LAN simply because of the ease of deployment and its reliability. Overall, I would rate the solution a nine out of ten.