Amazon CloudWatch vs Catchpoint comparison

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Amazon CloudWatch

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Executive SummaryUpdated on Dec 18, 2024

Catchpoint and Amazon CloudWatch compete in the application and infrastructure monitoring category. Catchpoint appears to have the upper hand with its extensive network visibility and data insights, while Amazon CloudWatch benefits from seamless AWS integration, appealing to AWS-centric users.

Features: Catchpoint provides synthetic monitoring, troubleshooting capabilities, and a global node network, offering proactive alerts and comprehensive data insights. Amazon CloudWatch includes native AWS integration, supports real-time monitoring, and automatic scaling, with robust metrics and logs beneficial for AWS environments.

Room for Improvement: Catchpoint could enhance its integration with AWS and improve its initial cost structure. It may also work on simplifying deployment processes for those new to its platform. Amazon CloudWatch could expand its non-AWS ecosystem support and enhance its user interface for non-technical users. It could also work on integrating more third-party services for a broader monitoring scope.

Ease of Deployment and Customer Service: Amazon CloudWatch benefits from straightforward deployment for AWS environments, offering faster setup and integration. Catchpoint provides a comprehensive deployment strategy across non-AWS settings, backed by robust customer service and professional support for diverse infrastructures.

Pricing and ROI: Catchpoint may have higher initial costs due to its extensive features, justified by significant ROI through improved performance insights and reduced downtime. Amazon CloudWatch's pay-as-you-go model is cost-efficient within AWS, providing excellent value for businesses focused on AWS infrastructure.

To learn more, read our detailed Amazon CloudWatch vs. Catchpoint Report (Updated: January 2026).

Amazon CloudWatch vs. Catchpoint

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Amazon CloudWatch

Ranking in Application Performance Monitoring (APM) and Observability

13th

Ranking in Cloud Monitoring Software

11th

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Log Management (15th)

Catchpoint

Ranking in Application Performance Monitoring (APM) and Observability

38th

Ranking in Cloud Monitoring Software

31st

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (62nd), Digital Experience Monitoring (DEM) (12th)

Mindshare comparison

As of January 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Amazon CloudWatch is 1.3%, down from 1.5% compared to the previous year. The mindshare of Catchpoint is 0.7%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Market Share Distribution
Product	Market Share (%)
Amazon CloudWatch	1.3%
Catchpoint	0.7%
Other	98.0%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Azam S M

Infrastructure Lead at Danat Fz LLC

Has provided reliable monitoring and alerting through extensive metric tracking and dashboard configuration

Amazon CloudWatch itself provides a lot of data. However, for visualization, we need to use third-party tools. We are in a process of integrating Grafana, Loki, and Prometheus to have better visualization on Amazon CloudWatch. We are also integrating Grafana with the application itself to get the application data and logs. Alternatively, there is AWS Kinesis and Glue where you can scrape the logs and have visualization, but a more easy option is Grafana. If you want to get a proper visual representation to see what is happening, then you need to integrate a third-party tool. Amazon CloudWatch has all the data, but to see what is happening, you need some third-party tool.

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AnmolRai

Technical Consultant Project Lead at a consultancy with 10,001+ employees

Valuable monitoring features enhance ecommerce experience while improvement needed in region-specific insights

As part of the improvement, there are certain categories, like for the China market, where we face issues. We are currently using an external tool, Splunk, for reporting. If we could receive similar data for the China market as we do for North America and Asia Pacific, this would be helpful.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We use Amazon CloudWatch for logging."

"The tool's UI is good. One can scroll through the logs very easily."

"I can put it in a simple term, its simplicity is always there."

"What I found most valuable in Amazon CloudWatch is that it gives you detailed information, which I found helpful because it can even provide you with data for the past one minute, which is quite granular. That was what helped me most in terms of finding the root causes. Task automation is another valuable feature of Amazon CloudWatch."

"Amazon CloudWatch's best feature stems from its ability to monitor app performance."

"The alarms are one thing I love about AWS CloudWatch. It has alerts that notify us when resource use is approaching the limit."

"It is a robust analytical tool and it goes beyond mere functionality and extends into the realm of providing comprehensive insights."

"The initial setup is easy."

More Amazon CloudWatch pros

"The thing I like most is the tech support in this company, because they have 24/7 chat support. We can chat immediately and ask them about an issue and they keep responding. They create tickets on our behalf and respond."

"We really need the API monitoring, as well as client side session monitoring, the global synthetic monitoring, to track the availability of the systems from the customer side."

"The drill-down feature of this product was very good. It allowed us to identify the exact page or area of the site that was causing our customers an issue."

"The best feature in Catchpoint is the alert or the notification my company gets frequently, in particular, every five minutes. It's the notification you get whenever a respective market has an issue. There's also a dashboard in Catchpoint that shows the markets you support, so all the markets will be highlighted graphically in the dashboard whenever there's downtime that could affect you. If there's no issue for a specific market, it will be in green, so in this way, anybody would be able to understand which market has issues and which market has no issues through Catchpoint. The tool is very useful for monitoring activities."

"Catchpoint helped us establish that something is in a provider network, so we could tell our customers to check their internet provider because the traffic is not getting to us. You need to be gentle when you tell them that, but the fact that we could do it was crucial."

"Catchpoint provides a great amount of information."

"The product's most valuable feature is the ability to identify and troubleshoot network issues."

"Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn."

More Catchpoint pros

Cons

"The technical support must be improved."

"I would like to monitor inbound and outbound transfer. I would also like to control the traffic for load balancing."

"The product should provide more features."

"Adding conditional expressions would enhance its functionality."

"It's not an advanced way of monitoring."

"The product’s documentation must be improved."

"It would be beneficial for CloudWatch to provide an API interface and some kind of custom configuration."

"There could be further enhancements through CloudWatch's partnerships."

More Amazon CloudWatch cons

"There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing."

"It would be great if Catchpoint could incorporate its alerting system instead of relying on separate tools like ServiceNow."

"There are essentially a lot of quotas. Nobody wants to sit and manually create monitors for someone who uses synthetic monitoring."

"Catchpoint can be improved by focusing solely on network monitoring."

"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."

"The old user version was better, it was more user-friendly."

"A room for improvement in Catchpoint is that it lacks an automated page updating feature. My company receives all the alerts and notifications it needs, but the page doesn't update automatically. You need to manually refresh the page, so every five minutes you need to refresh it to see the most updated information. If there's an automated page refresh feature, that would help my company. It's a feature that Grafana has. The page auto-refreshes in Grafana, so you don't have to manually refresh the page. If that feature is implemented in Catchpoint, it'll be useful for the users. Another area for improvement in the tool is you have to do a manual task, for example, when you have a notification for a market, you get a zip code that the user could have entered, but if the zip code is incorrect, you have to manually go into Catchpoint and update that parameter, so that manual step is another area in the tool that needs improvement."

"The product could include global monitoring and predictive analytics to identify widespread issues and cyber threats."

More Catchpoint cons

Pricing and Cost Advice

"The pricing model is pay-as-you-go so you have to be mindful of usage to manage costs."

"It’s an open-source solution."

"Amazon CloudWatch has very cheap pricing, and it hardly costs my company $25-$30 a month for fifty systems, so it's pretty affordable."

"The price of Amazon CloudWatch is reasonable for detailed basic monitoring."

"The pricing can be considered reasonable, especially when already operating on a cloud platform."

"Amazon CloudWatch is a cheap solution."

"The product's cost is relatively inexpensive."

"The price is okay for me."

More Amazon CloudWatch pricing and cost advice

"In terms of licensing fees, I believe they were slightly higher."

"The solution's pricing varies based on services and licensing models."

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."

"The solution's pricing is comparable to the last tool we were using."

"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

10%

Manufacturing Company

10%

Transportation Company

Financial Services Firm

23%

Retailer

12%

Real Estate/Law Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	9
Large Enterprise	24

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	8

Questions from the Community

What do you like most about Amazon CloudWatch?

The monitoring features are valuable.

What is your experience regarding pricing and costs for Amazon CloudWatch?

No specific setup costs were mentioned.

What needs improvement with Amazon CloudWatch?

What do you like most about Catchpoint?

Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn.

What is your experience regarding pricing and costs for Catchpoint?

The solution's pricing varies based on services and licensing models. Clients typically see significant operational and cost efficiencies, with time savings estimated between 30% and 40%.

What needs improvement with Catchpoint?

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Compared 7% of the time

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Product Reports

Amazon CloudWatch

Download Amazon CloudWatch product report

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Overview

Amazon CloudWatch integrates seamlessly with AWS, providing real-time monitoring and alerting features. Its interface supports task automation, enhancing troubleshooting and analytics capabilities, while offering strong security and scalability at a cost-effective rate.

Amazon CloudWatch is an impactful platform for monitoring AWS resources and managing application performance. It simplifies infrastructure performance monitoring by providing comprehensive analytics capabilities, including application insights and event scheduling. Users appreciate CloudWatch for its detailed metrics, dashboards, and support in issuing alerts to detect anomalies. It efficiently tracks performance, optimizes resource utilization, and ensures service availability. CloudWatch is recognized for its robust alerting features and integration with other AWS services, further supporting its resource monitoring capabilities. However, there is room for improvement in dashboard customization, log streaming speed, and integration with non-AWS services. Enhancements in API integration, machine learning features, and support for third-party tools are also desired.

What features does Amazon CloudWatch offer?

Seamless Integration: Works effortlessly with AWS for cohesive service management.
Advanced Metrics: Provides detailed monitoring of CPU, memory, and more.
Real-time Monitoring: Offers up-to-the-minute alerts on infrastructure status.
Dashboards: User-friendly and informative for quick insights.
Automation: Supports task automation for efficient troubleshooting.

What benefits does Amazon CloudWatch provide?

Cost-effectiveness: Efficient resource monitoring without high costs.
Scalability: Easily adapts to growing infrastructure needs.
Security: Strong protocols for safe monitoring activities.
Improved Performance: Enhances application insights and operational efficiency.
Operational Insights: Provides comprehensive logging and performance analysis.

Industries implementing Amazon CloudWatch often focus on optimizing IT infrastructure. Companies in sectors like finance and e-commerce rely on its monitoring and alerting capabilities to ensure service uptime and performance. The platform's automation and analytics features empower teams to proactively manage performance and detect potential issues promptly.

Amazon Web Services (AWS)

Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint’s Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications, and APIs.

Learn more at: https://www.catchpoint.com/

Sample Customers

AirAsia, Airbnb, Aircel, APUS, Avazu, Casa & Video, Futbol Club Barcelona (FCBarcelona), National Taiwan University, redBus

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Amazon CloudWatch vs. Catchpoint