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Arcserve UDP vs Bacula Enterprise comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
26th
Average Rating
7.6
Reviews Sentiment
5.7
Number of Reviews
44
Ranking in other categories
Disaster Recovery (DR) Software (15th)
Bacula Enterprise
Ranking in Backup and Recovery
52nd
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
10
Ranking in other categories
Cloud Backup (34th)
 

Mindshare comparison

As of November 2026, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.1%, up from 1.1% compared to the previous year. The mindshare of Bacula Enterprise is 1.0%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Arcserve UDP1.1%
Bacula Enterprise1.0%
Other97.9%
Backup and Recovery
 

Featured Reviews

Sergio Itikawa - PeerSpot reviewer
Software Solutions Architect at SPEData
Has supported hybrid IT environments effectively and offers strong data protection
With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.
GiovanniRamirez - PeerSpot reviewer
Senior IT Consultant at Xerif
Solid backup tool with good scalability
The last scenario in which I used Bacula was for a customer who needed some open-source tool which could support encryption at that time. We managed to convince the customer to use Bacula to deploy it in their environment It was a very good project. The Bacula concept, topology, and networking…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our customers are happy with the product’s functionality."
"The data protection functionality is the most valuable feature of this solution."
"The most valuable features are the replication to the cloud and the deduplication."
"Arcserve UDP has a good configuration and user interface. It makes the job of an administrator easy."
"The ability to switch between different hardware platforms and utilization tools are some of this solution's most valuable features."
"Global deduplication is the best feature of this solution."
"It is easy to use and is an all-around solution for the backup of the Windows/Linux/Hyper-V/VMware environments."
"It is overall rock-solid."
"It brought many advantages - such as the learning curve being very light."
"The most valuable feature is its ease of use; it works great and it provides you with several standard tools to restore your backup, even after a big failure."
"The support is outstanding and world-class."
"It can be used in virtually any environment we have onsite."
"The most valuable features are the special plugins such as SAP HANA databases, Microsoft SQL, and various types of virtualization."
"Bacula is very solid, very stable, and very scalable."
"It is easy to scale Bacula Enterprise even if your system is growing tremendously in data and servers."
"Bacula Enterprise, so far, has never let us down with their service and support."
 

Cons

"We are looking at scaling up to the cloud and using immutable copies on the cloud. Arcserve UDP 8.0 does have the immutable feature supporting AWS, but I'm looking for multi-cloud support. So, I'm waiting for Arcserve to release that in the next release."
"The high use of RAM memory is a headache for those who want to implement the system with all the resources in use."
"Taking a snapshot level backup with this solution is very slow compared to other products."
"One area for improvement in Arcserve UDP is its capability to interact with other cloud servers."
"Customer service and support need to be improved. Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"The technical support of the product is an area of concern where improvements are required."
"The tool doesn't provide cloud integration in India."
"The initial setup was complex, but with the help of our IT and engineering staff, it was quite straightforward."
"Many features have been converted to commercial licensing, which restricts their availability."
"Relying solely on a desktop is a bit frustrating as its GUI isn't exactly responsive."
"Easier setup and configuration, perhaps including a GUI, would be an improvement."
"It could improve its interface or offer a specific screen for the manager of the company."
"The interface needs to be easier for adding new devices to be managed."
"The initial setup could be a bit easier."
"We would like to see an improvement in the functionality of the GUI."
"A more user-friendly interface (GUI) can be developed."
 

Pricing and Cost Advice

"The solution is not very expensive, but it is not cheap."
"There is an annual license required for this solution and it is priced well."
"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."
"I feel that the product is fairly priced."
"The solution is very expensive."
"The pricing is moderate."
"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."
"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."
"This is an open-source solution."
"We have a perpetual license."
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Outsourcing Company
11%
Construction Company
11%
Computer Software Company
8%
Comms Service Provider
10%
Manufacturing Company
10%
Financial Services Firm
9%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise9
Large Enterprise9
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise4
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
What is your primary use case for StorageCraft ShadowProtect?
The main use case for this product is to backup repositories and persistent data. I use it for the finance industry and retail sectors. Retail is indeed my focus. Generally, this is for an SMB kind...
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Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
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Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
NASA, SwissCom, Navisite, Turner Studios, Bank Austria, Caixa Bank, SdV Plurimedia, Leibniz University Hannover, Zeta Global, Tricore, NetLog, Siemens, LocaWeb, wbsGo, itesys, Queens School of Computing, Escrypt.
Find out what your peers are saying about Arcserve UDP vs. Bacula Enterprise and other solutions. Updated: November 2026.
920,929 professionals have used our research since 2012.