Arcserve UDP vs Bacula Enterprise comparison

Arcserve and Bacula Systems are both solutions in the Backup and Recovery category. Arcserve is ranked #19 with an average rating of 7.0, while Bacula Systems is ranked #24 with an average rating of 10.0. Arcserve holds a 1.3% mindshare in BRS, compared to Bacula Systems’s 1.0% mindshare. Additionally, 84% of Arcserve users are willing to recommend the solution, compared to 90% of Bacula Systems users who would recommend it.

Arcserve UDP

Read 43 Arcserve UDP reviews

2,720 Views
1,896 Comparison Views

84% willing to recommend

Bacula Enterprise

Read 10 Bacula Enterprise reviews

1,062 Views
907 Comparison Views

90% willing to recommend

Arcserve UDP

Bacula Enterprise

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Arcserve UDP and Bacula Enterprise are both robust data protection solutions. Users are happier with Bacula Enterprise's features but acknowledge that Arcserve UDP provides better pricing and support.

Features: Arcserve UDP users value its comprehensive data recovery options, cloud integration, and straightforward deployment. Bacula Enterprise users find its extensive backup automation, advanced customization capabilities, and high-level scalability beneficial. Users indicate Bacula's features cater better to complex environments.

Room for Improvement: Arcserve UDP users suggest improvements in scalability, performance speed during large data backups, and reporting tools. Bacula Enterprise users recommend enhanced reporting tools, a more intuitive management experience, and a streamlined setup process. Bacula's complexity in management remains a critical gap.

Ease of Deployment and Customer Service: Arcserve UDP deployment is considered straightforward with strong customer support. Bacula Enterprise, while offering powerful deployment options, is often seen as more complex to set up. Users find Arcserve UDP's customer service more responsive and helpful.

Pricing and ROI: Arcserve UDP has a more affordable setup cost according to user reviews. Bacula Enterprise, although more expensive, delivers higher ROI because of its feature set and automation capabilities.

To learn more, read our detailed Arcserve UDP vs. Bacula Enterprise Report (Updated: April 2025).

Buyer's Guide

Arcserve UDP vs. Bacula Enterprise

April 2025

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Helped 851,604 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arcserve UDP

Ranking in Backup and Recovery

19th

Average Rating

7.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (10th)

Bacula Enterprise

Ranking in Backup and Recovery

24th

Average Rating

8.8

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Cloud Backup (17th)

Mindshare comparison

As of May 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.3%, down from 1.5% compared to the previous year. The mindshare of Bacula Enterprise is 1.0%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

MukundKambli

Senior Solutions Architect at Team Computers

Global deduplication, stable, and flexible licensing options

I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.

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Davilson Aguiar

Analista Tecnologia Banco de Dados at Centro de Gestão da Tecnologia da Informação

Very cost-effective and well organized with good compression

It could improve its interface or offer a specific screen for the manager of the company. A managerial user who wants more information beyond the operational technician should be able to access it. It could include greater transparency regarding the volume of data trafficked on the network, as well as the expectation of deduplication. A more practical strategy could come with a backup policy model as a suggestion for both large and small companies. A simple suggestion is to visually implement the backup time as far as your physical media.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Easy restoration and the solution works quickly."

"Our customers are happy with the product’s functionality."

"The most valuable feature is the duplication."

"This product is extremely user-friendly and it is capable of performing large-scale archive/backup (five+ years worth). It is easy to store, maintain, and check backups."

"It's simple to set up."

"It allows us to back up all the servers and centrally manage them."

"The ROI is very good because of the speed of the backup."

"The most valuable feature of Arcserve UDP is its decompression capability."

More Arcserve UDP pros

"It brought many advantages - such as the learning curve being very light."

"It works great and it provides you with several standard tools to restore your backup, even after a big failure."

"Bacula is pretty stable."

"It can be used in virtually any environment we have onsite."

"The solution has extensive documentation and a very active community."

"It is easy to scale Bacula Enterprise even if your system is growing tremendously in data and servers."

"The most valuable features are the special plugins such as SAP HANA databases, Microsoft SQL, and various types of virtualization."

"Bacula is very solid, very stable, and very scalable."

Cons

"The support could be more knowledgeable and faster."

"The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself. For example, if there are 50 users connected in the network at 12 o'clock and the backup is not scheduled. At this time the network offices are going to have performance issues when it is doing a backup. Having a feature to auto-schedule a time when the network is not being used often would be beneficial."

"Licensing is an area that needs improvement."

"We are looking at scaling up to the cloud and using immutable copies on the cloud. Arcserve UDP 8.0 does have the immutable feature supporting AWS, but I'm looking for multi-cloud support. So, I'm waiting for Arcserve to release that in the next release."

"StorageCraft ShadowProtect can improve by making one console that can control backups of all desktops and servers in one place. Additionally, the recovery process of the backups is very slow and could improve. It's very slow when we went to recover a complete disc but to recover one file is very fast."

"A lot of their new technologies are not very good."

"It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration."

"The problem is just reliability. If the promises in the marketing material were realized in real life, it would be the perfect solution, but it's just the reliability issues."

More Arcserve UDP cons

"Bacula needs a graphical user interface because, for administrators, the command-line interface is okay, but for the average user it is not very easy."

"We would like to see an improvement in the functionality of the GUI."

"We are looking for a unique interface that can rule both enterprise and open source editions. Such a thing does not yet exist."

"A more user-friendly interface (GUI) can be developed."

"Many features have been converted to commercial licensing, which restricts their availability."

"Easier setup and configuration, perhaps including a GUI, would be an improvement."

"The initial setup could be a bit easier."

"It could improve its interface or offer a specific screen for the manager of the company."

Pricing and Cost Advice

"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."

"The solution is very expensive."

"Pricing is most likely comparable."

"The price of this product is high and it should be lower."

"The solution is expensive."

"The price of StorageCraft ShadowProtect is competitive in the market."

"There is an annual license required for this solution and it is priced well."

"The solution is priced well compared to other solutions."

More Arcserve UDP pricing and cost advice

"This is an open-source solution."

"We have a perpetual license."

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Non Profit

10%

Government

Financial Services Firm

Computer Software Company

21%

University

10%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

See all answers

What do you like most about StorageCraft ShadowProtect?

The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.

See all answers

What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...

See all answers

What is your experience regarding pricing and costs for Bacula Enterprise?

Bacula is more expensive than various other solutions. It’s almost completely commercial now. Products like Veeam software are much more expensive.

See all answers

What needs improvement with Bacula Enterprise?

Many features have been converted to commercial licensing, which restricts their availability.

See all answers

What is your primary use case for Bacula Enterprise?

The last scenario in which I used Bacula was for a customer who needed some open-source tool which could support encryption at that time. We managed to convince the customer to use Bacula to deploy...

See all answers

Comparisons

Veeam Data Platform vs Arcserve UDP

Compared 39% of the time

Rubrik vs Arcserve UDP

Compared 10% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 9% of the time

Dell PowerProtect DD (Data Domain) vs Arcserve UDP

Compared 6% of the time

Veritas Backup Exec vs Arcserve UDP

Compared 5% of the time

More Arcserve UDP Competitors

Bareos vs Bacula Enterprise

Compared 51% of the time

UrBackup vs Bacula Enterprise

Compared 17% of the time

Veeam Data Platform vs Bacula Enterprise

Compared 13% of the time

Dell PowerProtect DD (Data Domain) vs Bacula Enterprise

Compared 4% of the time

QNAP Backup Solution vs Bacula Enterprise

Compared 3% of the time

More Bacula Enterprise Competitors

Product Reports

Buyer's Guide

Arcserve UDP

May 2025

Download Arcserve UDP product report

Buyer's Guide

Backup and Recovery

May 2025

Download Bacula Enterprise product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

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Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

Bacula Enterprise is a highly scalable, especially robust and secure data backup and recovery software. Its unique low cost subscription model empowers data centers to truly escape data volume price traps. With a high degree of flexibility and customizability, Bacula offers native integration with a wide range of hypervisors, databases, file systems, cloud interfaces and containers. High numbers of enterprise organizations worldwide (incl. NASA, Bank of Austria, Swisscom or Sky PLC) have adopted Bacula Enterprise backup software in mission critical environments because of its advanced features and ability to handle high data volume at very low cost.

Bacula Systems

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

NASA, SwissCom, Navisite, Turner Studios, Bank Austria, Caixa Bank, SdV Plurimedia, Leibniz University Hannover, Zeta Global, Tricore, NetLog, Siemens, LocaWeb, wbsGo, itesys, Queens School of Computing, Escrypt.

Buyer's Guide

Arcserve UDP vs. Bacula Enterprise

April 2025

Free Report: Arcserve UDP vs. Bacula Enterprise

Find out what your peers are saying about Arcserve UDP vs. Bacula Enterprise and other solutions. Updated: April 2025.

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