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Arcserve UDP vs Bacula Enterprise comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
31st
Average Rating
7.6
Reviews Sentiment
5.7
Number of Reviews
44
Ranking in other categories
Disaster Recovery (DR) Software (17th)
Bacula Enterprise
Ranking in Backup and Recovery
27th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
10
Ranking in other categories
Cloud Backup (19th)
 

Mindshare comparison

As of September 2026, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.1%, up from 1.1% compared to the previous year. The mindshare of Bacula Enterprise is 1.0%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Bacula Enterprise1.0%
Arcserve UDP1.1%
Other97.9%
Backup and Recovery
 

Featured Reviews

Sergio Itikawa - PeerSpot reviewer
Software Solutions Architect at SPEData
Has supported hybrid IT environments effectively and offers strong data protection
With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.
GiovanniRamirez - PeerSpot reviewer
Senior IT Consultant at Xerif
Solid backup tool with good scalability
The last scenario in which I used Bacula was for a customer who needed some open-source tool which could support encryption at that time. We managed to convince the customer to use Bacula to deploy it in their environment It was a very good project. The Bacula concept, topology, and networking…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is overall rock-solid."
"Data store deduplication, which saves space on storage and time to backup."
"This product is extremely user-friendly and it is capable of performing large-scale archive/backup (five+ years worth). It is easy to store, maintain, and check backups."
"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."
"Physical and virtual servers are treated the same, and an image can be copied from one machine to another, whether physical to virtual, virtual to virtual, virtual to physical, or physical to physical."
"This is a good solution because it offers multiple hybrid options."
"Arcserve is user-friendly and allows us to back up all the servers and centrally manage them."
"There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."
"Bacula is pretty stable."
"Technical support is excellent in my opinion."
"The most valuable features are the special plugins such as SAP HANA databases, Microsoft SQL, and various types of virtualization."
"The most valuable feature is its ease of use; it works great and it provides you with several standard tools to restore your backup, even after a big failure."
"Bacula is very solid, very stable, and very scalable."
"The most valuable feature is the support for Linux servers."
"Bacula Enterprise, so far, has never let us down with their service and support."
"The solution has extensive documentation and a very active community."
 

Cons

"We could not go into granular details of retrieving backup information."
"One area for improvement in Arcserve UDP is its capability to interact with other cloud servers."
"We used Arcserve as a backup solution, but it wasn't very flexible."
"In the most recent version of premium plus the replication has been removed, and it should re-added to the solution."
"They could work on their marketing approach. I don't see many people leveraging it."
"The technical support was horrible. That's why we switched."
"The technical support of the product is an area of concern where improvements are required."
"Backups are very slow and time consuming."
"Many features have been converted to commercial licensing, which restricts their availability."
"We would like to see an improvement in the functionality of the GUI."
"Relying solely on a desktop is a bit frustrating as its GUI isn't exactly responsive."
"It could improve its interface or offer a specific screen for the manager of the company."
"We are looking for a unique interface that can rule both enterprise and open source editions. Such a thing does not yet exist."
"Easier setup and configuration, perhaps including a GUI, would be an improvement."
"The initial setup could be a bit easier."
"The interface needs to be easier for adding new devices to be managed."
 

Pricing and Cost Advice

"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."
"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."
"I do not work with the pricing or licensing issues of the solution for our organization."
"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."
"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."
"The pricing is moderate."
"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."
"The price of this product is high and it should be lower."
"We have a perpetual license."
"This is an open-source solution."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Construction Company
11%
Manufacturing Company
10%
Computer Software Company
9%
Manufacturing Company
10%
Comms Service Provider
9%
Financial Services Firm
9%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise9
Large Enterprise9
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise4
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
What needs improvement with StorageCraft ShadowProtect?
One area for improvement in Arcserve UDP is its capability to interact with other cloud servers. We faced challenges in capturing the data from these servers and had to subscribe to another applica...
What is your experience regarding pricing and costs for Bacula Enterprise?
Bacula is more expensive than various other solutions. It’s almost completely commercial now. Products like Veeam software are much more expensive.
What needs improvement with Bacula Enterprise?
Many features have been converted to commercial licensing, which restricts their availability.
What is your primary use case for Bacula Enterprise?
The last scenario in which I used Bacula was for a customer who needed some open-source tool which could support encryption at that time. We managed to convince the customer to use Bacula to deploy...
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
No data available
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
NASA, SwissCom, Navisite, Turner Studios, Bank Austria, Caixa Bank, SdV Plurimedia, Leibniz University Hannover, Zeta Global, Tricore, NetLog, Siemens, LocaWeb, wbsGo, itesys, Queens School of Computing, Escrypt.
Find out what your peers are saying about Arcserve UDP vs. Bacula Enterprise and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.