Arcserve UDP vs Bacula Enterprise comparison

Arcserve and Bacula Systems are both solutions in the Backup and Recovery category. Arcserve is ranked #19 with an average rating of 7.0, while Bacula Systems is ranked #25 with an average rating of 10.0. Arcserve holds a 1.2% mindshare in BRS, compared to Bacula Systems’s 0.9% mindshare. Additionally, 84% of Arcserve users are willing to recommend the solution, compared to 90% of Bacula Systems users who would recommend it.

Arcserve UDP

Read 43 Arcserve UDP reviews

2,849 Views
1,988 Comparison Views

84% willing to recommend

Bacula Enterprise

Read 10 Bacula Enterprise reviews

1,044 Views
904 Comparison Views

90% willing to recommend

Arcserve UDP

Bacula Enterprise

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Arcserve UDP and Bacula Enterprise are both robust data protection solutions. Users are happier with Bacula Enterprise's features but acknowledge that Arcserve UDP provides better pricing and support.

Features: Arcserve UDP users value its comprehensive data recovery options, cloud integration, and straightforward deployment. Bacula Enterprise users find its extensive backup automation, advanced customization capabilities, and high-level scalability beneficial. Users indicate Bacula's features cater better to complex environments.

Room for Improvement: Arcserve UDP users suggest improvements in scalability, performance speed during large data backups, and reporting tools. Bacula Enterprise users recommend enhanced reporting tools, a more intuitive management experience, and a streamlined setup process. Bacula's complexity in management remains a critical gap.

Ease of Deployment and Customer Service: Arcserve UDP deployment is considered straightforward with strong customer support. Bacula Enterprise, while offering powerful deployment options, is often seen as more complex to set up. Users find Arcserve UDP's customer service more responsive and helpful.

Pricing and ROI: Arcserve UDP has a more affordable setup cost according to user reviews. Bacula Enterprise, although more expensive, delivers higher ROI because of its feature set and automation capabilities.

To learn more, read our detailed Arcserve UDP vs. Bacula Enterprise Report (Updated: March 2025).

Buyer's Guide

Arcserve UDP vs. Bacula Enterprise

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arcserve UDP

Ranking in Backup and Recovery

19th

Average Rating

7.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (10th)

Bacula Enterprise

Ranking in Backup and Recovery

25th

Average Rating

8.8

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Cloud Backup (18th)

Mindshare comparison

As of April 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.5% compared to the previous year. The mindshare of Bacula Enterprise is 0.9%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

MukundKambli

Senior Solutions Architect at Team Computers

Global deduplication, stable, and flexible licensing options

I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.

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GiovanniRamirez

Senior IT Consultant at Xerif

Solid backup tool with good scalability

The last scenario in which I used Bacula was for a customer who needed some open-source tool which could support encryption at that time. We managed to convince the customer to use Bacula to deploy it in their environment It was a very good project. The Bacula concept, topology, and networking…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The ROI is very good because of the speed of the backup."

"The most valuable feature of StorageCraft ShadowProtect is the speed and the compression of the backups. The compressed backed-up files do not take up as much storage. Additionally, the incremental backups can be done in one minute and be backed up on a disc very fast."

"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."

"Easy restoration and the solution works quickly."

"The recovery part of the product is very good."

"Arcserve UDP has a good configuration and user interface. It makes the job of an administrator easy."

"The most valuable features are that it is able to restore quickly and that it is able to virtually restore on Hyper-V."

"The most valuable feature of Arcserve UDP is live replication."

More Arcserve UDP pros

"It can be used in virtually any environment we have onsite."

"It brought many advantages - such as the learning curve being very light."

"It works great and it provides you with several standard tools to restore your backup, even after a big failure."

"The most valuable features are the special plugins such as SAP HANA databases, Microsoft SQL, and various types of virtualization."

"Bacula is very solid, very stable, and very scalable."

"The solution has extensive documentation and a very active community."

"It is easy to scale Bacula Enterprise even if your system is growing tremendously in data and servers."

"Bacula is pretty stable."

Cons

"The solution could improve by being more user-friendly. It can be difficult to assign destinations and choose which files and folders we need to back up. There are some aspects that are unclear."

"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."

"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."

"The only problem with the solution is that when I change the drive capacity, it has to do a full backup. It's a problem when I have five servers to backup. When I only want to change the size of the drive, I have to do a full backup that can take one week."

"It takes much time to verify and consolidate images for backups."

"StorageCraft ShadowProtect can improve by making one console that can control backups of all desktops and servers in one place. Additionally, the recovery process of the backups is very slow and could improve. It's very slow when we went to recover a complete disc but to recover one file is very fast."

"Backups are very slow and time consuming."

"We could not go into granular details of retrieving backup information."

More Arcserve UDP cons

"Many features have been converted to commercial licensing, which restricts their availability."

"It could improve its interface or offer a specific screen for the manager of the company."

"A more user-friendly interface (GUI) can be developed."

"We would like to see an improvement in the functionality of the GUI."

"We are looking for a unique interface that can rule both enterprise and open source editions. Such a thing does not yet exist."

"Bacula needs a graphical user interface because, for administrators, the command-line interface is okay, but for the average user it is not very easy."

"The initial setup could be a bit easier."

"Easier setup and configuration, perhaps including a GUI, would be an improvement."

Pricing and Cost Advice

"The solution is priced well compared to other solutions."

"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."

"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."

"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."

"The pricing is moderate."

"I do not work with the pricing or licensing issues of the solution for our organization."

"The solution is not very expensive, but it is not cheap."

"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."

More Arcserve UDP pricing and cost advice

"We have a perpetual license."

"This is an open-source solution."

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Top Industries

By visitors reading reviews

Computer Software Company

19%

Non Profit

10%

Government

Financial Services Firm

Computer Software Company

19%

University

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

See all answers

What do you like most about Arcserve UDP?

The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to l...

See all answers

What is your experience regarding pricing and costs for Arcserve UDP?

The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution.

See all answers

What is your experience regarding pricing and costs for Bacula Enterprise?

Bacula is more expensive than various other solutions. It’s almost completely commercial now. Products like Veeam software are much more expensive.

See all answers

What needs improvement with Bacula Enterprise?

Many features have been converted to commercial licensing, which restricts their availability.

See all answers

What is your primary use case for Bacula Enterprise?

See all answers

Comparisons

Veeam Data Platform vs Arcserve UDP

Compared 41% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 9% of the time

Rubrik vs Arcserve UDP

Compared 9% of the time

Dell PowerProtect DD (Data Domain) vs Arcserve UDP

Compared 6% of the time

Veritas Backup Exec vs Arcserve UDP

Compared 5% of the time

More Arcserve UDP Competitors

Bareos vs Bacula Enterprise

Compared 52% of the time

UrBackup vs Bacula Enterprise

Compared 18% of the time

Veeam Data Platform vs Bacula Enterprise

Compared 13% of the time

Dell PowerProtect DD (Data Domain) vs Bacula Enterprise

Compared 3% of the time

Veritas NetBackup vs Bacula Enterprise

Compared 3% of the time

More Bacula Enterprise Competitors

Product Reports

Buyer's Guide

Arcserve UDP

March 2025

Download Arcserve UDP product report

Buyer's Guide

Backup and Recovery

March 2025

Download Bacula Enterprise product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

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Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

Bacula Enterprise is a highly scalable, especially robust and secure data backup and recovery software. Its unique low cost subscription model empowers data centers to truly escape data volume price traps. With a high degree of flexibility and customizability, Bacula offers native integration with a wide range of hypervisors, databases, file systems, cloud interfaces and containers. High numbers of enterprise organizations worldwide (incl. NASA, Bank of Austria, Swisscom or Sky PLC) have adopted Bacula Enterprise backup software in mission critical environments because of its advanced features and ability to handle high data volume at very low cost.

Bacula Systems

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

NASA, SwissCom, Navisite, Turner Studios, Bank Austria, Caixa Bank, SdV Plurimedia, Leibniz University Hannover, Zeta Global, Tricore, NetLog, Siemens, LocaWeb, wbsGo, itesys, Queens School of Computing, Escrypt.

Buyer's Guide

Arcserve UDP vs. Bacula Enterprise

March 2025

Free Report: Arcserve UDP vs. Bacula Enterprise

Find out what your peers are saying about Arcserve UDP vs. Bacula Enterprise and other solutions. Updated: March 2025.

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